smclynn
Topic Starter
Avira shows SYS32 troubles.- Libvlccore, Pspasccrc5, Axvlc, uninstall, mshtmlmedia, Issremovesp, cmctlde, cdloader2, cdloader2, shsetuo, hijackthis, unknownrandom, magicjack, magicjack. (which I use).
the OTL LOG IS AS FOLLOWS.
OTL Extras logfile created on: 6/17/2013 9:58:47 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\SMARTUSER\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16614)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
7.91 Gb Total Physical Memory | 5.67 Gb Available Physical Memory | 71.69% Memory free
15.82 Gb Paging File | 13.62 Gb Available in Paging File | 86.12% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 698.54 Gb Total Space | 645.46 Gb Free Space | 92.40% Space Free | Partition Type: NTFS
Computer Name: SMARTUSER-PC | User Name: SMARTUSER | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.html[@ = htmlfile] – C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] – C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] – C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] – C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
========== Shell Spawning ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
exefile [open] – "%1" %*
helpfile [open] – Reg Error: Key error.
htafile [open] – "%1" %*
htmlfile [open] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] – "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] – "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] – "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" –started-from-file –playlist-enqueue "%1" ()
Directory [Browse with FastStone] – "C:\Program Files (x86)\FastStone Image Viewer\FSViewer.exe" "%1" ()
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] – "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" –started-from-file –no-playlist-enqueue "%1" ()
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] – "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
cplfile [cplopen] – %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] – "%1" %*
helpfile [open] – Reg Error: Key error.
htafile [open] – "%1" %*
htmlfile [open] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] – "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" –started-from-file –playlist-enqueue "%1" ()
Directory [Browse with FastStone] – "C:\Program Files (x86)\FastStone Image Viewer\FSViewer.exe" "%1" ()
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] – "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" –started-from-file –no-playlist-enqueue "%1" ()
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] – Reg Error: Value error.
========== Security Center Settings ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 0
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
========== Firewall Settings ==========
========== Authorized Applications List ==========
========== HKEY_LOCAL_MACHINE Uninstall List ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{23170F69-40C1-2702-0921-000001000000}" = 7-Zip 9.21 (x64 edition)
"{26A24AE4-039D-4CA4-87B4-2F86417005FF}" = Java™ 7 Update 5 (64-bit)
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb" = Internet Explorer (Enable DEP)
"{D641F4CB-0CA6-4C32-927F-164D6612680D}" = Windows 7 Manager
"{D954C6C2-544B-4091-A47F-11E77162883E}" = Microsoft Security Client
"{E63D8961-0BA9-4CF3-9E94-407ACA42846C}" = SpyHunter
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"CCleaner" = CCleaner
"Defraggler" = Defraggler
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft Security Client" = Microsoft Security Essentials
"TeraCopy_is1" = TeraCopy 2.27
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{24960CD0-661D-4957-9D5F-D2905A30EDB1}" = Jasc Paint Shop Photo Album 5
"{26604C7E-A313-4D12-867F-7C6E7820BE4C}" = JMicron Flash Media Controller Driver
"{26A24AE4-039D-4CA4-87B4-2F83217005FF}" = Java™ 7 Update 5
"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{5442DAB8-7177-49E1-8B22-09A049EA5996}" = Renesas Electronics USB 3.0 Host Controller Driver
"{5B01BCB7-A5D3-476F-AF11-E515BA206591}" = TOSHIBA Wireless LAN Indicator
"{5D95AD35-368F-47D5-B63A-A082DDF00119}" = Microsoft Digital Image Suite 2006 Editor
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{691F4068-81BF-49E3-B32E-FE3E16400119}" = Microsoft Digital Image Suite 2006 Library
"{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}" = TOSHIBA Web Camera Application
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_ENTERPRISE_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_ENTERPRISE_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_ENTERPRISE_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0409-1000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007
"{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007
"{90120000-00BA-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007
"{90120000-0114-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0116-0409-1000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{9D3D8C60-A55F-4fed-B2B9-173001290E16}" = Realtek WLAN Driver
"{9F7FC79B-3059-4264-9450-39EB368E3225}" = Microsoft Digital Image Library 9 - Blocker
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.3)
"{C7A4F26F-F9B0-41B2-8659-99181108CDE3}" = TOSHIBA Media Controller
"{DCAEC601-735C-41AE-B84F-D792F09FB7D1}" = WOT for Internet Explorer
"{EF790F1C-CB0C-4B95-8C54-60783F3B6661}" = LibreOffice 3.5
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel® Processor Graphics
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.6
"Avira AntiVir Desktop" = Avira Free Antivirus
"BurnAware Free_is1" = BurnAware Free 4.9
"ClickClean" = ClickClean
"ENTERPRISE" = Microsoft Office Enterprise 2007
"FastStone Image Viewer" = FastStone Image Viewer 4.6
"InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}" = Renesas Electronics USB 3.0 Host Controller Driver
"InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}" = TOSHIBA Web Camera Application
"Mozilla Firefox 18.0.1 (x86 en-US)" = Mozilla Firefox 18.0.1 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"PictureItSuite_v11" = Microsoft Digital Image Suite 2006
"RemoveIT Pro v4 - SE" = RemoveIT Pro v4 - SE
"RemoveIT Pro v7 (Trial)" = RemoveIT Pro v7 (Trial)
"Revo Uninstaller" = Revo Uninstaller 1.94
"SpywareBlaster_is1" = SpywareBlaster 5.0
"Sweepi_is1" = Sweepi 5.4.00
"System Explorer_is1" = System Explorer 3.9.0
"VLC media player" = VLC media player 2.0.2
"WinRAR archiver" = WinRAR archiver
"xpTuner_is1" = xpTuner LE V1.05
========== HKEY_CURRENT_USER Uninstall List ==========
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"magicJack" = magicJack
========== Last 20 Event Log Errors ==========
[ Application Events ]
Error - 6/14/2013 11:04:39 PM | Computer Name = SMARTUSER-PC | Source = Windows Search Service | ID = 7042
Description =
Error - 6/14/2013 11:04:39 PM | Computer Name = SMARTUSER-PC | Source = Windows Search Service | ID = 9002
Description =
Error - 6/14/2013 11:04:39 PM | Computer Name = SMARTUSER-PC | Source = Windows Search Service | ID = 3029
Description =
Error - 6/14/2013 11:04:40 PM | Computer Name = SMARTUSER-PC | Source = Windows Search Service | ID = 3029
Description =
Error - 6/14/2013 11:04:40 PM | Computer Name = SMARTUSER-PC | Source = Windows Search Service | ID = 3028
Description =
Error - 6/14/2013 11:04:40 PM | Computer Name = SMARTUSER-PC | Source = Windows Search Service | ID = 3058
Description =
Error - 6/14/2013 11:04:40 PM | Computer Name = SMARTUSER-PC | Source = Windows Search Service | ID = 7010
Description =
Error - 6/14/2013 11:05:37 PM | Computer Name = SMARTUSER-PC | Source = WinMgmt | ID = 10
Description =
Error - 6/15/2013 4:33:24 AM | Computer Name = SMARTUSER-PC | Source = WinMgmt | ID = 10
Description =
Error - 6/16/2013 12:05:28 PM | Computer Name = SMARTUSER-PC | Source = WinMgmt | ID = 10
Description =
[ System Events ]
Error - 2/6/2013 10:33:28 PM | Computer Name = SMARTUSER-PC | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: Update Source: %%815 Update Stage: %%854 Source
Path: Signature Type: %%886 Update Type: %%803 User: NT AUTHORITY\SYSTEM Current Engine
Version: Previous Engine Version: Error code: 0x8007042c Error description: The
dependency service or group failed to start.
Error - 2/6/2013 10:33:28 PM | Computer Name = SMARTUSER-PC | Source = Microsoft Antimalware | ID = 2003
Description = %%860 has encountered an error trying to update the engine. New Engine
Version: Previous Engine Version: Engine Type: %%886 User: NT AUTHORITY\SYSTEM Error
Code: 0x8007042c Error description: The dependency service or group failed to start.
Error - 2/6/2013 10:33:28 PM | Computer Name = SMARTUSER-PC | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.143.1696.0 Update Source: %%859 Update Stage:
%%854 Source Path: http://www.microsoft.com Signature Type: %%800 Update Type: %%803
User:
NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9103.0 Error
code: 0x80070643 Error description: Fatal error during installation.
Error - 2/6/2013 10:33:28 PM | Computer Name = SMARTUSER-PC | Source = Service Control Manager | ID = 7003
Description = The Microsoft Network Inspection System service depends the following
service: BFE. This service might not be installed.
Error - 2/6/2013 10:33:28 PM | Computer Name = SMARTUSER-PC | Source = Service Control Manager | ID = 7001
Description = The Microsoft Network Inspection service depends on the Microsoft
Network Inspection System service which failed to start because of the following
error: %%1075
Error - 2/6/2013 10:33:32 PM | Computer Name = SMARTUSER-PC | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138
(Definition 1.143.1696.0).
Error - 2/6/2013 10:33:33 PM | Computer Name = SMARTUSER-PC | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: Update Source: %%815 Update Stage: %%854 Source
Path: Signature Type: %%886 Update Type: %%803 User: NT AUTHORITY\NETWORK SERVICE
Current
Engine Version: Previous Engine Version: Error code: 0x8007042c Error description:
The dependency service or group failed to start.
Error - 2/6/2013 10:33:33 PM | Computer Name = SMARTUSER-PC | Source = Microsoft Antimalware | ID = 2003
Description = %%860 has encountered an error trying to update the engine. New Engine
Version: Previous Engine Version: Engine Type: %%886 User: NT AUTHORITY\NETWORK
SERVICE Error Code: 0x8007042c Error description: The dependency service or group
failed to start.
Error - 2/6/2013 10:33:33 PM | Computer Name = SMARTUSER-PC | Source = Service Control Manager | ID = 7003
Description = The Microsoft Network Inspection System service depends the following
service: BFE. This service might not be installed.
Error - 2/6/2013 10:33:33 PM | Computer Name = SMARTUSER-PC | Source = Service Control Manager | ID = 7001
Description = The Microsoft Network Inspection service depends on the Microsoft
Network Inspection System service which failed to start because of the following
error: %%1075
< End of report >
the OTL LOG IS AS FOLLOWS.
OTL Extras logfile created on: 6/17/2013 9:58:47 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\SMARTUSER\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16614)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
7.91 Gb Total Physical Memory | 5.67 Gb Available Physical Memory | 71.69% Memory free
15.82 Gb Paging File | 13.62 Gb Available in Paging File | 86.12% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 698.54 Gb Total Space | 645.46 Gb Free Space | 92.40% Space Free | Partition Type: NTFS
Computer Name: SMARTUSER-PC | User Name: SMARTUSER | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.html[@ = htmlfile] – C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] – C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] – C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] – C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
========== Shell Spawning ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
exefile [open] – "%1" %*
helpfile [open] – Reg Error: Key error.
htafile [open] – "%1" %*
htmlfile [open] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] – "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] – "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] – "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" –started-from-file –playlist-enqueue "%1" ()
Directory [Browse with FastStone] – "C:\Program Files (x86)\FastStone Image Viewer\FSViewer.exe" "%1" ()
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] – "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" –started-from-file –no-playlist-enqueue "%1" ()
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] – "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
cplfile [cplopen] – %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] – "%1" %*
helpfile [open] – Reg Error: Key error.
htafile [open] – "%1" %*
htmlfile [open] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] – "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" –started-from-file –playlist-enqueue "%1" ()
Directory [Browse with FastStone] – "C:\Program Files (x86)\FastStone Image Viewer\FSViewer.exe" "%1" ()
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] – "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" –started-from-file –no-playlist-enqueue "%1" ()
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] – "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] – Reg Error: Value error.
========== Security Center Settings ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 0
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
========== Firewall Settings ==========
========== Authorized Applications List ==========
========== HKEY_LOCAL_MACHINE Uninstall List ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{23170F69-40C1-2702-0921-000001000000}" = 7-Zip 9.21 (x64 edition)
"{26A24AE4-039D-4CA4-87B4-2F86417005FF}" = Java™ 7 Update 5 (64-bit)
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb" = Internet Explorer (Enable DEP)
"{D641F4CB-0CA6-4C32-927F-164D6612680D}" = Windows 7 Manager
"{D954C6C2-544B-4091-A47F-11E77162883E}" = Microsoft Security Client
"{E63D8961-0BA9-4CF3-9E94-407ACA42846C}" = SpyHunter
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"CCleaner" = CCleaner
"Defraggler" = Defraggler
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft Security Client" = Microsoft Security Essentials
"TeraCopy_is1" = TeraCopy 2.27
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{24960CD0-661D-4957-9D5F-D2905A30EDB1}" = Jasc Paint Shop Photo Album 5
"{26604C7E-A313-4D12-867F-7C6E7820BE4C}" = JMicron Flash Media Controller Driver
"{26A24AE4-039D-4CA4-87B4-2F83217005FF}" = Java™ 7 Update 5
"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{5442DAB8-7177-49E1-8B22-09A049EA5996}" = Renesas Electronics USB 3.0 Host Controller Driver
"{5B01BCB7-A5D3-476F-AF11-E515BA206591}" = TOSHIBA Wireless LAN Indicator
"{5D95AD35-368F-47D5-B63A-A082DDF00119}" = Microsoft Digital Image Suite 2006 Editor
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{691F4068-81BF-49E3-B32E-FE3E16400119}" = Microsoft Digital Image Suite 2006 Library
"{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}" = TOSHIBA Web Camera Application
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_ENTERPRISE_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_ENTERPRISE_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_ENTERPRISE_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0409-1000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007
"{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007
"{90120000-00BA-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007
"{90120000-0114-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0116-0409-1000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{9D3D8C60-A55F-4fed-B2B9-173001290E16}" = Realtek WLAN Driver
"{9F7FC79B-3059-4264-9450-39EB368E3225}" = Microsoft Digital Image Library 9 - Blocker
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.3)
"{C7A4F26F-F9B0-41B2-8659-99181108CDE3}" = TOSHIBA Media Controller
"{DCAEC601-735C-41AE-B84F-D792F09FB7D1}" = WOT for Internet Explorer
"{EF790F1C-CB0C-4B95-8C54-60783F3B6661}" = LibreOffice 3.5
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel® Processor Graphics
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.6
"Avira AntiVir Desktop" = Avira Free Antivirus
"BurnAware Free_is1" = BurnAware Free 4.9
"ClickClean" = ClickClean
"ENTERPRISE" = Microsoft Office Enterprise 2007
"FastStone Image Viewer" = FastStone Image Viewer 4.6
"InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}" = Renesas Electronics USB 3.0 Host Controller Driver
"InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}" = TOSHIBA Web Camera Application
"Mozilla Firefox 18.0.1 (x86 en-US)" = Mozilla Firefox 18.0.1 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"PictureItSuite_v11" = Microsoft Digital Image Suite 2006
"RemoveIT Pro v4 - SE" = RemoveIT Pro v4 - SE
"RemoveIT Pro v7 (Trial)" = RemoveIT Pro v7 (Trial)
"Revo Uninstaller" = Revo Uninstaller 1.94
"SpywareBlaster_is1" = SpywareBlaster 5.0
"Sweepi_is1" = Sweepi 5.4.00
"System Explorer_is1" = System Explorer 3.9.0
"VLC media player" = VLC media player 2.0.2
"WinRAR archiver" = WinRAR archiver
"xpTuner_is1" = xpTuner LE V1.05
========== HKEY_CURRENT_USER Uninstall List ==========
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"magicJack" = magicJack
========== Last 20 Event Log Errors ==========
[ Application Events ]
Error - 6/14/2013 11:04:39 PM | Computer Name = SMARTUSER-PC | Source = Windows Search Service | ID = 7042
Description =
Error - 6/14/2013 11:04:39 PM | Computer Name = SMARTUSER-PC | Source = Windows Search Service | ID = 9002
Description =
Error - 6/14/2013 11:04:39 PM | Computer Name = SMARTUSER-PC | Source = Windows Search Service | ID = 3029
Description =
Error - 6/14/2013 11:04:40 PM | Computer Name = SMARTUSER-PC | Source = Windows Search Service | ID = 3029
Description =
Error - 6/14/2013 11:04:40 PM | Computer Name = SMARTUSER-PC | Source = Windows Search Service | ID = 3028
Description =
Error - 6/14/2013 11:04:40 PM | Computer Name = SMARTUSER-PC | Source = Windows Search Service | ID = 3058
Description =
Error - 6/14/2013 11:04:40 PM | Computer Name = SMARTUSER-PC | Source = Windows Search Service | ID = 7010
Description =
Error - 6/14/2013 11:05:37 PM | Computer Name = SMARTUSER-PC | Source = WinMgmt | ID = 10
Description =
Error - 6/15/2013 4:33:24 AM | Computer Name = SMARTUSER-PC | Source = WinMgmt | ID = 10
Description =
Error - 6/16/2013 12:05:28 PM | Computer Name = SMARTUSER-PC | Source = WinMgmt | ID = 10
Description =
[ System Events ]
Error - 2/6/2013 10:33:28 PM | Computer Name = SMARTUSER-PC | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: Update Source: %%815 Update Stage: %%854 Source
Path: Signature Type: %%886 Update Type: %%803 User: NT AUTHORITY\SYSTEM Current Engine
Version: Previous Engine Version: Error code: 0x8007042c Error description: The
dependency service or group failed to start.
Error - 2/6/2013 10:33:28 PM | Computer Name = SMARTUSER-PC | Source = Microsoft Antimalware | ID = 2003
Description = %%860 has encountered an error trying to update the engine. New Engine
Version: Previous Engine Version: Engine Type: %%886 User: NT AUTHORITY\SYSTEM Error
Code: 0x8007042c Error description: The dependency service or group failed to start.
Error - 2/6/2013 10:33:28 PM | Computer Name = SMARTUSER-PC | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.143.1696.0 Update Source: %%859 Update Stage:
%%854 Source Path: http://www.microsoft.com Signature Type: %%800 Update Type: %%803
User:
NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9103.0 Error
code: 0x80070643 Error description: Fatal error during installation.
Error - 2/6/2013 10:33:28 PM | Computer Name = SMARTUSER-PC | Source = Service Control Manager | ID = 7003
Description = The Microsoft Network Inspection System service depends the following
service: BFE. This service might not be installed.
Error - 2/6/2013 10:33:28 PM | Computer Name = SMARTUSER-PC | Source = Service Control Manager | ID = 7001
Description = The Microsoft Network Inspection service depends on the Microsoft
Network Inspection System service which failed to start because of the following
error: %%1075
Error - 2/6/2013 10:33:32 PM | Computer Name = SMARTUSER-PC | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138
(Definition 1.143.1696.0).
Error - 2/6/2013 10:33:33 PM | Computer Name = SMARTUSER-PC | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: Update Source: %%815 Update Stage: %%854 Source
Path: Signature Type: %%886 Update Type: %%803 User: NT AUTHORITY\NETWORK SERVICE
Current
Engine Version: Previous Engine Version: Error code: 0x8007042c Error description:
The dependency service or group failed to start.
Error - 2/6/2013 10:33:33 PM | Computer Name = SMARTUSER-PC | Source = Microsoft Antimalware | ID = 2003
Description = %%860 has encountered an error trying to update the engine. New Engine
Version: Previous Engine Version: Engine Type: %%886 User: NT AUTHORITY\NETWORK
SERVICE Error Code: 0x8007042c Error description: The dependency service or group
failed to start.
Error - 2/6/2013 10:33:33 PM | Computer Name = SMARTUSER-PC | Source = Service Control Manager | ID = 7003
Description = The Microsoft Network Inspection System service depends the following
service: BFE. This service might not be installed.
Error - 2/6/2013 10:33:33 PM | Computer Name = SMARTUSER-PC | Source = Service Control Manager | ID = 7001
Description = The Microsoft Network Inspection service depends on the Microsoft
Network Inspection System service which failed to start because of the following
error: %%1075
< End of report >