Noooooooooo! [Solved]

sorry but I got busy at work. dayam it. do I have to start over again? sorry again. just darn frustrating. I'll just attach my last log. maybe we can start from there again? thanks.

Hi, No worries. Let's try and pick up where we left off shall we?

ComboFix

Download Combofix from either of the links below, and save it to your desktop.
Link 1
Link 2

**Note: It is important that it is saved directly to your desktop**
If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.


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IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

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Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.

• When finished, it will produce a report for you.
• Please post the C:\ComboFix.txt for further review.

ok. thanks. I'll send it tomorrow.

alright. here's the combofix log that you requested.

Please go to: VirusTotal
On the page you'll find a "Choose File" button.
Click on the Choose File button.
In the Choose File to Upload window which opens, copy and paste this into the File Name box.

c:\windows\ampa.exe


Next, click the Open button.
Then click the "Scan It!" button just below.
This will scan the file. Please be patient.
If you get a message saying File has already been analyzed: click Reanalyze file now
Once scanned, copy and paste the link to the results page in your next reply.
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I hope this is what you asked for:

https://www.virustotal.com/en/file/ee8773ad…sis/1371741733/

Thanks.

How is your system running?

it seems good. my mouse doesn't seem to hang up on me anymore and I don't seem to encounter that something running in the background which causes my laptop to hang for a while. does this mean my laptop is fine?

Good to hear your system is running better.

Let's check for anything else hiding…

[external image: Posted Image] Java

Please go to Start > Control Panel > Programs and Features > uninstall all the Java Programs you see, now download the latest Java from the following link and install it:

http://java.com/en/download/index.jsp
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[external image: Posted Image]
See this page for instructions on how to clear java's cache.

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)

• Under Temporary Internet Files, click the Delete Files button.
• There are three options in the window to clear the cache - Leave ALL 3 Checked
  • Downloaded Applets
    Downloaded Applications
    Installed Applications and Applets
• Click OK on Delete Temporary Files Window
  Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
• Click OK to leave the Java Control Panel.

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[external image: Posted Image] Malwarebytes

Please open Malwarebytes, update it and then run a Quick Scan. Save the log that is created for your next reply.
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ESET Online Scanner

Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator

• Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
• Turn off the real time scanner of any existing antivirus program while performing the online scan
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the activex control to install
• Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
• Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• Wait for the scan to finish
• When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file…"
• Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
• Close the ESET online scan, and let me know how things are now.

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Hi, I'll try to send in the logs you need tonight if possible. The MBAM is still scanning and I don't know how long it'll take. I might fall asleep. If that happens I'll send the logs tomorrow then. Thanks.

Sounds good.

Finally finished waiting for the logs. Here they are.

Hi,

ComboFix

• Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:
  

  
  ClearJavaCache::
  
  File::
  C:\Users\user\AppData\Roaming\Real\Update\UpgradeHelper\RealPlayer\10.40\agent\stub_data\stubinst_pkg_en-ap.cab
  C:\Users\user\Downloads\camfrog.exe
  C:\Users\user\Downloads\ezvid.exe
  C:\Users\user\Downloads\EZVID_Setup.exe
  C:\Users\user\Downloads\orbitdownload_setup.exe
  

• Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
  
  [external image: Posted Image]
  
• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
• Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
• ComboFix may request an update; please allow it.
• ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
• When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
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Post the new ComboFix log and let me know what remaining problems you are having.