Compaq! Isn't it too hot to freeze? [Solved]

woot woot…. then lets clean……

Hi ptaerehsahh,

Your log appears to be clean.

We have a few items to take care of before we get to the All Clean Speech.

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1. Clean up with OTL:

• Right-click OTL.exe select "Run as Administrator" to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

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2. You can now delete any tools and/or logs remaining on your desktop.

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3. Uninstall via Programs and Features

Click Start > Control Panel > Programs and Features. Locate and select the following that are present on the list and click the Remove button:

• Java™ 6 Update 32

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4. Update Java

• Get the current version of Java (Version 7 Update 21) by going to http://java.com/en/download/installed.jsp
• Select the Verify Java Version button and follow the onscreen instructions to update if necessary.

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5. Disable Java in Web Browsers

Even though I just had you get the latest version of Java, there is a vulnerability with regards to Java and web browsers. Therefore, we recommend to disable java in web browsers.
More information can be found here: http://www.techsupportforum.com/forums/f50…ers-683721.html

• Click on the Start button and then click on the Control Panel option.
• In the Control Panel Search enter Java Control Panel.
• Click on the Java icon to open the Java Control Panel.

[external image: Posted Image]

Disable Java through the Java Control Panel

• In the Java Control Panel, click on the Security tab.
• Deselect the check box for Enable Java content in the browser. This will disable the Java plug-in in the browser.
• Click Apply. When the Windows User Account Control (UAC) dialog appears, allow permissions to make the changes.
• Click OK in the Java Plug-in confirmation window.
• Restart the browser for changes to take effect.

[external image: Posted Image]

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6. Clear Java Cache

Locate the Java Control Panel

• Click on the Start button and then click on the Control Panel option.
• In the Control Panel Search enter "Java Control Panel".
• Click on the Java icon [external image: Posted Image] to open the Java Control Panel.

Delete Temporary Files through the Java Control Panel
[external image: Posted Image]

• In the Java Control Panel, under the General tab, click Settings under the Temporary Internet Files section.
  The Temporary Files Settings dialog box appears.

[external image: Posted Image]

• Click Delete Files on the Temporary Files Settings dialog.
  The Delete Temporary Files dialog box appears.

[external image: Posted Image]

• Click OK on the Delete Temporary Files dialog.
  Note: This deletes all the Downloaded Applications and Applets from the cache.
• Click OK on the Temporary Files Settings dialog.
  Note: If you want to delete a specific application and applet from the cache, click on View Application and View Applet options respectively.

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With the above items taken care of let's move on to the All Clean part of the process.

The following procedures are recommendations for helping to keep your system running smoothly. If you are currently satisfied with how your system is running some or all of these may not pertain to you. Impliment what you need.

This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.

Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

Here are some tips to reduce the potential for spyware infection in the future:

Make your Internet Explorer more secure - This can be done by following these simple instructions:

• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
• Change the Download unsigned ActiveX controls to Disable
• Change the Initialize and script ActiveX controls not marked as safe to Disable
• Change the Installation of desktop items to Prompt
• Change the Launching programs and files in an IFRAME to Prompt
• Change the Navigate sub-frames across different domains to Prompt
• When all these settings have been made, click on the OK button.
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

Make your Mozilla Firefox more secure - This can be done by adding these add-ons:

• NoScript
• AdBlockPlus

Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

Free Anti-Virus

• Avast Free Antivirus
• Avira Free Antivirus 2013
• PC Tools AntiVirus Free
• Ad-Aware Free Antivirus +

Free Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here.

• Online Armor Free
• Agnitum Outpost Firewall Free
• Comodo Firewall

Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

OK all done.. again thank you so very very much…… YOU ROCK!!!!!!

Hi ptaerehsahh,

You're very welcome. Glad I was able to help.

Are we done, any more computers to clean?

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatthetech.com/you_Infected_t106388.html
and start a New Topic.