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Spyware / Malware / Virus Removal

1068 error for Toshiba laptop... [Solved]

87 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hi ptaerehsahh,
  • Go to Start > type "regedit" (without quotes) in the search programs and files text field
  • Accept the UAC if present
  • Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root
  • Right-Click Root and select Permissions…
  • Click Advanced.
  • Under Owner tab select the entry starting with you user name, example: Farbar(Farbar-PC\Farbar)
  • Put a check mark next to Replace owner on subcontainers and objects and click Apply and OK.
  • Under Security type while Everyone is selected put a check mark in the box under Allow next to Full Control.
  • Click Apply and OK.
Complete step 2 from post 47

Please go back to the the Root key again while Everyone is selected remove check mark in the box under Allow next to Full Control and close the registry.

Then carry out the steps 3 & 4 as before
Registry Editor could not set owner on the key currently selected, or some of it's subkeys. The owner has 2 owner it seems Administrators luci-pc (I got the message from this one) luci pc Should I try just the luci pc?
OK, I'm going to have to do some research on how to work around this. I'll get back to you as soon as possible, but it probably won't be tonight.
Hi ptaerehsahh,

I want you to download this tool and complete steps 2, 3, 4 (both Restore Point & Registry Backup), & 5 in that order. Just skip step 1.

1. Tweaking.com - Windows Repair

Disable your Anti-Virus software BEFORE running this tool.
Tutorials: here.

=========================

Download Tweaking.com Windows Repair from here or here and save it to your desktop.
  • Windows XP : Double click on the icon to run it.
  • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
Once the program opens you will be at the Welcome tab.

[external image: Posted Image]

=========================

Step 1: Malwarebytes

[external image: Posted Image]

To download and run a Malwarebytes scan click the Download & Scan System button
Otherwise choose Next or an appropriate tab

=========================

Step 2: Check Disk (optional)

[external image: Posted Image]

To run a Check Disk scan select the Do It button. (this action requires a system restart)
Otherwise choose Next or an appropriate tab to continue

=========================

Step 3: System File Checker (optional)

[external image: Posted Image]

To run a System File Check scan select the Do It button. (this action recommends a system restart)
Otherwise choose Next or an appropriate tab to continue

=========================

Step 4: Create a System Restore Point & Create a Registry Back-up

[external image: Posted Image]

Create a Restore Point:
  • Select the Create button to create a new restore point
  • Wait, confirmation will be displayed below the Restore button
Restore from a Backup:
  • Select the Restore button, the system restore window will open
  • Choose Next, select a Restore Point to roll back to, select Next again
  • Confirm the Restore Point and choose Finish
=========================

Back-up the Registry:
  • Select the Back-up button,Tweaking.com Registry Back-up window will open and begin the back-up
  • It will close automatically. (that's normal)
Restore the Registry:
  • Select the Restore button, Tweaking.com Registry Back-up window will open
  • Select the Restore Registry tab, next use the Select back-up to Restore drop down menu
  • Select the Registry Back-up you want to restore to, and select the Restore Now button, confirm your choice by selecting Yes
  • Choose OK to reboot your system.
=========================

Step 5: Start Repairs

[external image: Posted Image]

Select the Start button to continue, the window below will open.

Repair Window settings

[external image: Posted Image]

In the Repair Options window, place a check mark next to the following items: (not select all)
  • Reset Registry Permissions
  • Reset File Permissions
  • Register System Files
  • Repair WMI
  • Repair Windows Firewall
  • Repair Internet Explorer
  • Repair Hosts File
  • Remove Policies Set By Infections
  • Repair Winsock & DNS Cache
  • Repair Proxy Settings
  • Repair Windows Updates
  • Repair MSI (Windows Installer)
  • Repair File Associations
  • Repair Windows Safe Mode
  • Restore Important Windows Services
  • Set Windows Services To Default Startup
=========================
  • Locate the Restart/Shutdown System when Finished, select the box, then choose Restart System
  • Click the Start button, a DOS window will/may appear during the repair process.
  • Acknowledge the System reboot when finished
=========================
  • Log files can be located by going to the Settings tab in the Windows Repair program and clicking the Open Log Folder button
  • The default location for the logs is : C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs\
=========================

In your next post please provide the following:
  • Windows Repair Log (default location listed above)
Restore from a Backup: •Select the Restore button, the system restore window will open •Choose Next, select a Restore Point to roll back to, select Next again •Confirm the Restore Point and choose Finish Do I check the restore point I just made? Or another one?
Hi ptaerehsahh,

Do I check the restore point I just made? Or another one?

My mistake, :angry: I only wanted you to Create a Restore Point and Back-up the Registry. Do Not use the Restore feature.

Step 4: Create a System Restore Point & Create a Registry Back-up

[external image: Posted Image]

Create a Restore Point:
  • Select the Create button to create a new restore point
  • Wait, confirmation will be displayed below the Restore button
=========================

Back-up the Registry:
  • Select the Back-up button,Tweaking.com Registry Back-up window will open and begin the back-up
  • It will close automatically. (that's normal)
=========================

Then continue on to step 5
After reboot. Windows Security Center came up with message… "The Security Center service can't be started". Here is the windows log….. :) Running Repair Under Current User Account Starting Repairs… Start (6/5/2013 9:45:49 PM) Reset Registry Permissions 01/03 HKEY_CURRENT_USER & Sub Keys Start (6/5/2013 9:45:49 PM) Running Repair Under Current User Account Done (6/5/2013 9:45:51 PM) Reset Registry Permissions 02/03 HKEY_LOCAL_MACHINE & Sub Keys Start (6/5/2013 9:45:51 PM) Running Repair Under Current User Account Done (6/5/2013 9:48:03 PM) Reset Registry Permissions 03/03 HKEY_CLASSES_ROOT & Sub Keys Start (6/5/2013 9:48:03 PM) Running Repair Under Current User Account Done (6/5/2013 9:53:55 PM) Reset File Permissions 01/15 C:\Boot & Sub Folders Start (6/5/2013 9:53:55 PM) Running Repair Under Current User Account Done (6/5/2013 9:54:02 PM) Reset File Permissions 02/15 C:\Deeds & Sub Folders Start (6/5/2013 9:54:02 PM) Running Repair Under Current User Account Done (6/5/2013 9:54:04 PM) Reset File Permissions 03/15 C:\DOCS & Sub Folders Start (6/5/2013 9:54:04 PM) Running Repair Under Current User Account Done (6/5/2013 9:54:07 PM) Reset File Permissions 04/15 C:\drivers & Sub Folders Start (6/5/2013 9:54:07 PM) Running Repair Under Current User Account Done (6/5/2013 9:54:19 PM) Reset File Permissions 05/15 C:\found.000 & Sub Folders Start (6/5/2013 9:54:19 PM) Running Repair Under Current User Account Done (6/5/2013 9:54:21 PM) Reset File Permissions 06/15 C:\found.001 & Sub Folders Start (6/5/2013 9:54:21 PM) Running Repair Under Current User Account Done (6/5/2013 9:54:24 PM) Reset File Permissions 07/15 C:\FRST & Sub Folders Start (6/5/2013 9:54:24 PM) Running Repair Under Current User Account Done (6/5/2013 9:54:35 PM) Reset File Permissions 08/15 C:\kip & Sub Folders Start (6/5/2013 9:54:35 PM) Running Repair Under Current User Account Done (6/5/2013 9:54:37 PM) Reset File Permissions 09/15 C:\MSOCache & Sub Folders Start (6/5/2013 9:54:37 PM) Running Repair Under Current User Account Done (6/5/2013 9:54:49 PM) Reset File Permissions 10/15 C:\Photo2Album & Sub Folders Start (6/5/2013 9:54:49 PM) Running Repair Under Current User Account Done (6/5/2013 9:54:58 PM) Reset File Permissions 11/15 C:\Program Files & Sub Folders Start (6/5/2013 9:54:58 PM) Running Repair Under Current User Account Done (6/5/2013 9:57:17 PM) Reset File Permissions 12/15 C:\ProgramData & Sub Folders Start (6/5/2013 9:57:17 PM) Running Repair Under Current User Account Done (6/5/2013 9:57:41 PM) Reset File Permissions 13/15 C:\Qoobox & Sub Folders Start (6/5/2013 9:57:41 PM) Running Repair Under Current User Account Done (6/5/2013 9:57:45 PM) Reset File Permissions 14/15 C:\RegBackup & Sub Folders Start (6/5/2013 9:57:45 PM) Running Repair Under Current User Account Done (6/5/2013 9:57:53 PM) Reset File Permissions 15/15 C:\Windows & Sub Folders Start (6/5/2013 9:57:53 PM) Running Repair Under Current User Account Done (6/5/2013 10:04:23 PM) Reset File Permissions: Cleanup & Sub Folders Start (6/5/2013 10:04:23 PM) Running Repair Under Current User Account Done (6/5/2013 10:04:27 PM) Register System Files Start (6/5/2013 10:04:27 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:04:53 PM) Repair WMI Start (6/5/2013 10:04:53 PM) Running Repair Under Current User Account The system cannot find the path specified. Invalid Global Switch. Running Repair Under Current User Account The system cannot find the path specified. Invalid Global Switch. Done (6/5/2013 10:06:28 PM) Repair Windows Firewall Start (6/5/2013 10:06:28 PM) Running Repair Under Current User Account The Windows Firewall service is not started. More help is available by typing NET HELPMSG 3521. The Internet Connection Sharing (ICS) service is not started. More help is available by typing NET HELPMSG 3521. The Base Filtering Engine service is not started. More help is available by typing NET HELPMSG 3521. System error 1084 has occurred. This service cannot be started in Safe Mode System error 1068 has occurred. The dependency service or group failed to start. System error 1084 has occurred. This service cannot be started in Safe Mode Running Repair Under Current User Account The Windows Firewall service is not started. More help is available by typing NET HELPMSG 3521. The Internet Connection Sharing (ICS) service is not started. More help is available by typing NET HELPMSG 3521. The Base Filtering Engine service is not started. More help is available by typing NET HELPMSG 3521. System error 1084 has occurred. This service cannot be started in Safe Mode System error 1068 has occurred. The dependency service or group failed to start. System error 1084 has occurred. This service cannot be started in Safe Mode Done (6/5/2013 10:06:33 PM) Repair Internet Explorer Start (6/5/2013 10:06:33 PM) Running Repair Under Current User Account The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. 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The system cannot find the path specified. The system cannot find the path specified. Running Repair Under Current User Account The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. The system cannot find the path specified. 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Done (6/5/2013 10:06:57 PM) Repair Hosts File Start (6/5/2013 10:06:57 PM) Running Repair Under Current User Account Done (6/5/2013 10:07:00 PM) Remove Policies Set By Infections Start (6/5/2013 10:07:00 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:07:04 PM) Repair Winsock & DNS Cache Start (6/5/2013 10:07:04 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:07:09 PM) Repair Proxy Settings Start (6/5/2013 10:07:09 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:07:14 PM) Repair Windows Updates Start (6/5/2013 10:07:14 PM) Running Repair Under Current User Account The Background Intelligent Transfer Service service is not started. More help is available by typing NET HELPMSG 3521. The Windows Update service is not started. More help is available by typing NET HELPMSG 3521. The system cannot find the file specified. Running Repair Under Current User Account The Cryptographic Services service is not started. More help is available by typing NET HELPMSG 3521. The Background Intelligent Transfer Service service is not started. More help is available by typing NET HELPMSG 3521. The Windows Update service is not started. More help is available by typing NET HELPMSG 3521. The system cannot find the file specified. Done (6/5/2013 10:08:53 PM) Repair MSI (Windows Installer) Start (6/5/2013 10:08:53 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:08:58 PM) Repair bat Association Start (6/5/2013 10:08:58 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:09:02 PM) Repair cmd Association Start (6/5/2013 10:09:03 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:09:07 PM) Repair com Association Start (6/5/2013 10:09:07 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:09:12 PM) Repair Directory Association Start (6/5/2013 10:09:12 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:09:16 PM) Repair Drive Association Start (6/5/2013 10:09:16 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:09:21 PM) Repair exe Association Start (6/5/2013 10:09:21 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:09:25 PM) Repair Folder Association Start (6/5/2013 10:09:26 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:09:30 PM) Repair inf Association Start (6/5/2013 10:09:30 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:09:35 PM) Repair lnk (Shortcuts) Association Start (6/5/2013 10:09:35 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:09:39 PM) Repair msc Association Start (6/5/2013 10:09:39 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:09:44 PM) Repair reg Association Start (6/5/2013 10:09:44 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:09:49 PM) Repair scr Association Start (6/5/2013 10:09:49 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:09:53 PM) Repair Windows Safe Mode Start (6/5/2013 10:09:53 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:09:58 PM) Restore Important Windows Services Start (6/5/2013 10:09:58 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:10:02 PM) Set Windows Services To Default Startup Start (6/5/2013 10:10:02 PM) Running Repair Under Current User Account Running Repair Under Current User Account Done (6/5/2013 10:10:16 PM) Cleaning up empty logs… All Selected Repairs Done. Done (6/5/2013 10:10:16 PM) Total Repair Time: 00:24:27 …YOU MUST RESTART YOUR SYSTEM… Running Repair Under Current User Account
Hi ptaerehsahh,

Please go back and verify that Normal Start-up is selected. If not make the change.

1. Msconfig
  • Go to the Start [external image: Posted Image] button >> in the dialog box in the bottom left hand corner type "msconfig" (without the quotes)
  • Locate msconfig in the left hand window >> right click and select "Run as Administrator"
  • On the General tab, ensure the Startup selection is set to Normal startup
  • Click Apply >> allow the system to reboot at this time
=========================

You have a number of Services that are not running, let's see if we can correct that.
  • Go to the Start [external image: Posted Image] menu, type "services" (without quotes) in the search box
  • Right click the Services [external image: Posted Image] and select "Run as Administrator"
  • The Services GUI will open. Locate the following services and make sure they are each set as indicated:

  • To change each service double click the service then a window will open.
  • Locate the Status section, change to status listed here >> click Apply, next select Startup Type listed and click OK.
  • Repeat these steps for each of the items listed.
  • Background Intelligent Transfer Service - Status: Started Startup Type: Manual
  • Base Filtering Engine - Status: Started Startup Type: Automatic
  • Cryptographic Services - Status: Started Startup Type: Automatic
  • Internet Connection Sharing (ICS) - Status: Started Startup Type: Automatic (Delayed Start)
  • Windows Firewall - Status: Started Startup Type: Automatic
  • Windows Update - Status: Started Startup Type: Automatic (Delayed Start)
=========================

Reboot when done, post an update to the condition of the computer.
I have been running everything in safe mode… Normal mode does not work… It does come up. but when I click anything and I mean anything including start. it freezes up ….
The step wasn't to confirm the Mode into which you boot the computer.
  • Normal Mode
  • Safe Mode
  • Safe Mode w/ Networking
But the step outlined in my last post asked you to confirm what the computer's Start-up selection is.
  • Normal Start-up
  • Diagnostic Start-up
  • Selective Start-up
Please follow the instructions in my last post to verify what the Start-up System Configuration is set to.

Make sure that Normal start-up is selected
ahhh ok.. sometimes I'm a dummy…….. when I start the computer back up.. a blue screen comes up for about a second saying there is a problem….. then I get a black screen that says Windows error recovery Windows failed to start. A recent hardware or software change might be the cause.. It gives me 2 options to choose from Launch Startup Repair or Start Windows Normally……. I chose start windows normally…… same screen comes back up…… asking me the same options again….. This time it brought me to System Recovery Options…..

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