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Malware keeps returning [Closed]


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4 replies to this topic

#1 SkiNux

SkiNux

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Posted 23 March 2013 - 01:08 PM

Malware keeps returning after using anti-virus, spyware, and adware removal tools. Windows XP.

Here is HIjackThis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:29:56 AM, on 3/23/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16470)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\TeamViewer\Version7\TeamViewer.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Free Ride Games\GPlayer.exe
C:\Users\shanda\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Sendori\SendoriTray.exe
C:\Program Files (x86)\PCPowerSpeed\PCPowerTray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Users\shanda\Music\iTunesHelper.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\PROGRA~2\MICROS~3\Office12\WINWORD.EXE
C:\Users\shanda\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.safesearc...C93E2610B4D40E4
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.safesearc...C93E2610B4D40E4
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.safesearc...C93E2610B4D40E4
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.alot.c...n=1.2.1000.1(B)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer, optimized for Bing and MSN
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: Vuze Remote Toolbar - {05478A66-EDB6-4A22-A870-A5987F80A7DA} - C:\Program Files (x86)\Vuze Remote Toolbar\IE\7.0\vuzeToolbarIE.dll
R3 - URLSearchHook: IObit Apps Toolbar - {03EB0E9C-7A91-4381-A220-9B52B641CDB1} - C:\Program Files (x86)\IObit Apps Toolbar\IE\7.0\iobitappsToolbarIE.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: IObit Apps Toolbar - {03EB0E9C-7A91-4381-A220-9B52B641CDB1} - C:\Program Files (x86)\IObit Apps Toolbar\IE\7.0\iobitappsToolbarIE.dll
O2 - BHO: Vuze Remote Toolbar - {05478A66-EDB6-4A22-A870-A5987F80A7DA} - C:\Program Files (x86)\Vuze Remote Toolbar\IE\7.0\vuzeToolbarIE.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: IB Updater Helper - {336D0C35-8A85-403a-B9D2-65C292C39087} - C:\Program Files\IB Updater\Extension32.dll
O2 - BHO: Search Results Toolbar - {348bd83c-b2cd-4319-a605-c96bb458dd80} - C:\Program Files (x86)\toolbar2\searchresultsDx.dll
O2 - BHO: FBDownloader - {553318DA-D010-469E-84B1-496563CAE1BF} - C:\Program Files (x86)\HTTO Group, Ltd\FBDownloader IE Add-on\FBDownloader.dll
O2 - BHO: Incredibar.com Helper Object - {6E13DDE1-2B6E-46CE-8B66-DC8BF36F6B99} - C:\Program Files (x86)\Incredibar.com\incredibar\1.5.11.14\bh\incredibar.dll (file missing)
O2 - BHO: wxDownload - {7553536D-FAA5-3455-249F-3D761BCF3102} - C:\ProgramData\wxDownload\50d0f72b2169d.ocx
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: DefaultTabBHO - {7F6AFBF1-E065-4627-A2FD-810366367D01} - C:\Users\shanda\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabBHO.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\14.2.0.1\AVG Secure Search_toolbar.dll
O2 - BHO: ArcadeCandy Games - {AB6BD08C-DB6B-4F02-8A22-4BD343E990FF} - C:\Users\shanda\AppData\Local\ArcadeCandy\candyEX.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: BitAccelerator - {CAC42510-9B41-42c1-9DCD-7282A2D07C61} - (no file)
O2 - BHO: WeCareReminder - {D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} - C:\ProgramData\WeCareReminder\IEHelperv2.5.0.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: SafeSearch - {e27d5867-80de-4449-9c03-71707c0db05b} - C:\Program Files\SafeSearch\ie\adxloader.dll
O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo\YontooIEClient.dll
O3 - Toolbar: Search Results Toolbar - {348bd83c-b2cd-4319-a605-c96bb458dd80} - C:\Program Files (x86)\toolbar2\searchresultsDx.dll
O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\14.2.0.1\AVG Secure Search_toolbar.dll
O3 - Toolbar: SafeSearch Toolbar - {fc0c0170-4eb0-430d-a7f3-939ee7ea1a25} - C:\Program Files\SafeSearch\ie\adxloader.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: Vuze Remote Toolbar - {05478A66-EDB6-4A22-A870-A5987F80A7DA} - C:\Program Files (x86)\Vuze Remote Toolbar\IE\7.0\vuzeToolbarIE.dll
O3 - Toolbar: IObit Apps Toolbar - {03EB0E9C-7A91-4381-A220-9B52B641CDB1} - C:\Program Files (x86)\IObit Apps Toolbar\IE\7.0\iobitappsToolbarIE.dll
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
O4 - HKLM\..\Run: [Sendori Tray] "C:\Program Files (x86)\Sendori\SendoriTray.exe"
O4 - HKLM\..\Run: [PCPowerSpeed] "C:\Program Files (x86)\PCPowerSpeed\PCPowerTray.exe" /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Users\shanda\Music\iTunesHelper.exe"
O4 - HKLM\..\Run: [Wondershare Helper Compact.exe] C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [SearchSettings] "C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe"
O4 - HKLM\..\Run: [IObit Malware Fighter] "C:\Program Files (x86)\IObit\IObit Malware Fighter\IMF.exe" /autostart
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Facebook Update] "C:\Users\shanda\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKCU\..\Run: [Exetender] "C:\Program Files (x86)\Free Ride Games\GPlayer.exe" /runonstartup
O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\shanda\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
O4 - HKCU\..\Run: [DriverScanner] "C:\Program Files (x86)\Uniblue\DriverScanner\launcher.exe" delay 20000
O4 - HKCU\..\Run: [MPOptimizer] "C:\Program Files\MaxPerforma Optimizer\MaxPerforma.exe" /scan
O4 - HKUS\S-1-5-18\..\Run: [Exetender] "C:\Program Files (x86)\Free Ride Games\GPlayer.exe" /runonstartup (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Exetender] "C:\Program Files (x86)\Free Ride Games\GPlayer.exe" /runonstartup (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: FBDownloader - {B5FC24D2-2DB1-4603-88BD-6E2E551138F7} - C:\Program Files (x86)\HTTO Group, Ltd\FBDownloader IE Add-on\FBDownloader.dll (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\sendori.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\sendori.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\sendori.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\sendori.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\sendori.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{2ADE35DA-9F83-4D67-B64A-0CCF2A76BF12}: NameServer = 216.146.35.240,216.146.36.240,192.168.1.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{2ADE35DA-9F83-4D67-B64A-0CCF2A76BF12}: NameServer = 216.146.35.240,216.146.36.240,192.168.1.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{2ADE35DA-9F83-4D67-B64A-0CCF2A76BF12}: NameServer = 216.146.35.240,216.146.36.240,192.168.1.1
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\14.2.0\ViProtocol.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: 24x7HelpService (24x7HelpSvc) - PCRx.com, LLC - C:\Program Files (x86)\24x7Help\App24x7Svc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Application Sendori - Sendori, Inc. - C:\Program Files (x86)\Sendori\SendoriSvc.exe
O23 - Service: Application Updater - Spigot, Inc. - C:\Program Files (x86)\Application Updater\ApplicationUpdater.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: DefaultTabSearch - Unknown owner - C:\Program Files (x86)\DefaultTab\DefaultTabSearch.exe
O23 - Service: DefaultTabUpdate - Unknown owner - C:\Users\shanda\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: IB Updater - Unknown owner - C:\Program Files\IB Updater\ExtensionUpdaterService.exe
O23 - Service: IBUpdaterService - Unknown owner - C:\windows\system32\dmwu.exe (file missing)
O23 - Service: IMF Service (IMFservice) - IObit - C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: Norton PC Checkup Application Launcher - Symantec Corporation - C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe
O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Service Sendori - sendori - C:\Program Files (x86)\Sendori\Sendori.Service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: sndappv2 - Sendori - C:\Program Files (x86)\Sendori\sndappv2.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: US Tech Support Scheduling Service (USTSScheduler) - US Tech Support LLC - C:\Program Files (x86)\USTechSupport\SchedulerService\SchedulerService.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: vToolbarUpdater14.2.0 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Zoho Assist - Unknown owner - C:\Users\shanda\Documents\ZohoMeeting\ZohoMeeting.exe

--
End of file - 18176 bytes

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#2 fbfbfb

fbfbfb

    SuperMember

  • Malware Team
  • 1,218 posts

Posted 23 March 2013 - 09:12 PM

Hello SkiNux. Posted Image

My name is fbfbfb. I will gladly assist you with your concerns.

Please be advised, as I am still in training, all my replies to you will be checked for accuracy by one of our experts to ensure that I am giving you the best possible advice. This may cause a delay, but I will do my best to keep it as short as possible.

I am checking over your HJT log now, and I will post back shortly with instructions.

While working to resolve the issues with your machine, please follow these guidelines:
  • Please be patient. Logs are lengthy and can take time to analyze.
  • Read and follow my directions carefully, in the sequence they are posted.
  • If you are unsure about anything, please ask for clarification before continuing.
  • Use only those tools that you have been directed to use.
  • Do not install or uninstall any applications or run any other scans without being directed to do so.
  • Copy and Paste the log files inside your post. Do not send them as attachments unless otherwise instructed.
  • Stay with me until your machine has been deemed all clear.
  • Please reply within 3 days to avoid closing this topic.

In Training at WTT Classroom

#3 fbfbfb

fbfbfb

    SuperMember

  • Malware Team
  • 1,218 posts

Posted 24 March 2013 - 01:32 PM

Hello SkiNux.

Your HJT log indicates your machine is cluttered with a large amount of garbage. I would like to take a closer look at your system.

Please run the following scans

1. DDS

Please download DDS from HERE and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.scr to run the tool.
  • When done, DDS.txt will open.
  • Click Yes at the next prompt for Optional Scan.
  • When done, Attach.txt will open.
Please copy / paste the scan results of DDS.txt.

Please attach the second file: Attach.txt.

To attach a file, do the following:
  • Under the reply panel is the Attachments Panel.
  • Browse for the attachment file you want to upload, then click the green Upload button.
  • Once it has uploaded, click the Manage Current Attachments drop down box.
  • Click on Posted Image to insert the attachment into your post.
2. aswMBR

Please download aswMBR from HERE.
  • Double click aswMBR.exe to run it.
  • When asked if you want to download Avast's virus definitions, please select Yes.
  • Click the Scan button to start the scan.
Posted Image
  • On completion of the scan, click save log, save it to your desktop, and post in your next reply.
Posted Image

3. TDSSKiller

Please download TDSSKiller.zip
  • Extract it to your desktop.
  • Double click TDSSKiller.exe.
  • When the window opens, click on Change Parameters.
  • Under Additional options, put a check mark in the box next to Detect TDLFS File System.
  • Click OK.
  • Press Start Scan.
  • As we are only looking for a log of what is on the machine right now, choose to Skip whatever is found.
  • Then click Continue > Reboot now.
Copy and paste the log in your next reply.
  • A copy of the log will be saved automatically to the root of the drive (typically C:\).
SUMMARY: In your next reply, please post the following:
  • DDS.txt
  • Attach.txt
  • AswMBR log
  • TDSSKiller log


#4 fbfbfb

fbfbfb

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  • Malware Team
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Posted 26 March 2013 - 07:17 AM

Hello, SkiNux. Do you still need help?

#5 oldman960

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Posted 27 March 2013 - 07:32 PM

Due to inactivity this topic will be closed.
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