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Toshiba laptop running VEEERY slow [Closed]

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My laptop is running SO SLOW that I'm suspicious that it's become infected with something, or something is bogging down my computer processes. A tech said that the bandwidth speed online showed fine, so it's obviously not an ISP problem.

I've run Hijack This and I'm posting the log. Thank you.

———–
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:59:11 AM, on 3/15/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16470)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.10.26\ccSvcHst.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39brmon.exe
C:\Users\ro\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe
C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\CrExtP39.exe
C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\CrExtP39.exe
C:\PROGRA~2\MAPSGA~2\bar\1.bin\39medint.exe
C:\PROGRA~2\MAPSGA~2\bar\1.bin\39medint.exe
C:\Users\ro\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeHelper.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.toshiba.com/g/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {26842a09-ffa8-4e2c-ae12-0c80f01c3295} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll
R3 - URLSearchHook: WiseConvert Toolbar - {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - C:\Program Files (x86)\WiseConvert\prxtbWise.dll (file missing)
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Toolbar BHO - {1e91a655-bb4b-4693-a05e-2edebc4c9d89} - C:\PROGRA~2\MAPSGA~2\bar\1.bin\39bar.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ShopAtHome - {66516A07-F617-488A-90CF-4E690CFB3C5F} - C:\Users\ro\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\tbcore3U.dll
O2 - BHO: Search Assistant BHO - {71c1d63a-c944-428a-a5bd-ba513190e5d2} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: WiseConvert - {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - C:\Program Files (x86)\WiseConvert\prxtbWise.dll (file missing)
O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: MapsGalaxy - {364ea597-e728-4ce4-bb4a-ed846ef47970} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll
O3 - Toolbar: WiseConvert Toolbar - {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - C:\Program Files (x86)\WiseConvert\prxtbWise.dll (file missing)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: ShopAtHome.com Toolbar - {311B58DC-A4DC-4B04-B1B5-60299AD3D803} - C:\Users\ro\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\tbcore3U.dll
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [MapsGalaxy Search Scope Monitor] "C:\PROGRA~2\MAPSGA~2\bar\1.bin\39srchmn.exe" /m=2 /w /h
O4 - HKLM\..\Run: [MapsGalaxy_39 Browser Plugin Loader] C:\PROGRA~2\MAPSGA~2\bar\1.bin\39brmon.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot
O4 - HKLM\..\Run: [ShopAtHomeWatcher] C:\Users\ro\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: ABBYY FineReader 9.0 Sprint Licensing Service (ABBYY.Licensing.FineReader.Sprint.9.0) - ABBYY - C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: MapsGalaxyService (MapsGalaxy_39Service) - COMPANYVERS_NAME - C:\PROGRA~2\MAPSGA~2\bar\1.bin\39barsvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.10.26\ccSvcHst.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

–
End of file - 13880 bytes
Hello, 2403evans. Posted Image

My name is fbfbfb. I will gladly assist you with your concerns.

Please be advised, as I am still in training, all my replies to you will be checked for accuracy by one of our experts to ensure that I am giving you the best possible advice. This may cause a delay, but I will do my best to keep it as short as possible.

I am checking over your HJT log now, and I will post back shortly with instructions.

While working to resolve the issues with your machine, please follow these guidelines:
  • Please be patient. Logs are lengthy and can take time to analyze.
  • Read and follow my directions carefully, in the sequence they are posted.
  • If you are unsure about anything, please ask for clarification before continuing.
  • Use only those tools that you have been directed to use.
  • Do not install or uninstall any applications or run any other scans without being directed to do so.
  • Copy and Paste the log files inside your post. Do not send them as attachments unless otherwise instructed.
  • Stay with me until your machine has been deemed all clear.
  • Please reply within 3 days to avoid closing this topic.
Hello, 2403evans.

Your HJT log shows several entries that require attention. I would like to take a closer look at your system. Please run the following scans:

1. DDS

Please download DDS from HERE and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.scr to run the tool.
  • When done, DDS.txt will open.
  • Click Yes at the next prompt for Optional Scan.
  • When done, Attach.txt will open.
Please copy and paste the scan results of DDS.txt.

Please attach the second file: Attach.txt.

To attach a file, do the following:
  • Under the reply panel is the Attachments Panel.
  • Browse for the attachment file you want to upload, then click the green Upload button.
  • Once it has uploaded, click the Manage Current Attachments drop down box.
  • Click on [external image: Posted Image] to insert the attachment into your post.
2. aswMBR

Please download aswMBR from HERE.
  • Double click aswMBR.exe to run it.
  • When asked if you want to download Avast's virus definitions, please select Yes.
  • Click the Scan button to start the scan.
[external image: Posted Image]
  • On completion of the scan, click save log, save it to your desktop, and post in your next reply.
[external image: Posted Image]
Here are the logs. Thanks. — DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 9.0.8112.16470 Run by [removed] at 17:34:44 on 2013-03-16 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.2297 [GMT -5:00] . AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C} SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes =============== . C:\windows\system32\lsm.exe C:\windows\system32\svchost.exe -k DcomLaunch C:\windows\system32\svchost.exe -k RPCSS C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\windows\system32\svchost.exe -k netsvcs C:\windows\system32\svchost.exe -k LocalService C:\windows\system32\svchost.exe -k NetworkService C:\Program Files\AVAST Software\Avast\AvastSvc.exe C:\windows\system32\Dwm.exe C:\windows\System32\spoolsv.exe C:\windows\system32\svchost.exe -k LocalServiceNoNetwork C:\windows\system32\taskhost.exe C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\PROGRA~2\MAPSGA~2\bar\1.bin\39barsvc.exe C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.10.26\ccSvcHst.exe C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe C:\windows\system32\svchost.exe -k imgsvc C:\Windows\system32\TODDSrv.exe C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe C:\windows\Explorer.EXE C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files\TOSHIBA\TECO\TecoService.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.10.26\ccSvcHst.exe C:\windows\System32\rundll32.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Program Files\AVAST Software\Avast\AvastUI.exe C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39brmon.exe C:\Users\ro\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe C:\windows\system32\SearchIndexer.exe C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe C:\windows\System32\svchost.exe -k secsvcs C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe C:\windows\System32\svchost.exe -k LocalServicePeerNet C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Users\ro\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeHelper.exe C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\CrExtP39.exe C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\CrExtP39.exe C:\PROGRA~2\MAPSGA~2\bar\1.bin\39medint.exe C:\PROGRA~2\MAPSGA~2\bar\1.bin\39medint.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\windows\system32\taskeng.exe C:\windows\system32\wbem\wmiprvse.exe C:\windows\system32\wbem\wmiprvse.exe C:\windows\sysWow64\SearchProtocolHost.exe C:\windows\system32\SearchFilterHost.exe C:\windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.com/ uSearch Bar = Preserve uDefault_Page_URL = hxxp://start.toshiba.com/g/ uURLSearchHooks: : {26842a09-ffa8-4e2c-ae12-0c80f01c3295} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll uURLSearchHooks: WiseConvert Toolbar: {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - mURLSearchHooks: WiseConvert Toolbar: {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - mWinlogon: Userinit = userinit.exe, BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: Toolbar BHO: {1e91a655-bb4b-4693-a05e-2edebc4c9d89} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll BHO: ShopAtHome.com Cash Back Helper: {66516A07-F617-488A-90CF-4E690CFB3C5F} - C:\Users\ro\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\tbcore3U.dll BHO: Search Assistant BHO: {71c1d63a-c944-428a-a5bd-ba513190e5d2} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll BHO: WiseConvert Toolbar: {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll TB: WiseConvert Toolbar: {EBD898F8-FCF6-4694-BC3B-EABC7271EEB1} - TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll TB: MapsGalaxy: {364ea597-e728-4ce4-bb4a-ed846ef47970} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll TB: WiseConvert Toolbar: {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll TB: ShopAtHome.com Toolbar: {311B58DC-A4DC-4B04-B1B5-60299AD3D803} - C:\Users\ro\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\tbcore3U.dll uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60 mRun: [MapsGalaxy Search Scope Monitor] "C:\PROGRA~2\MAPSGA~2\bar\1.bin\39srchmn.exe" /m=2 /w /h mRun: [MapsGalaxy_39 Browser Plugin Loader] C:\PROGRA~2\MAPSGA~2\bar\1.bin\39brmon.exe mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot mRun: [ShopAtHomeWatcher] C:\Users\ro\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoActiveDesktopChanges = dword:1 mPolicies-System: ConsentPromptBehaviorAdmin = dword:0 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableLUA = dword:0 mPolicies-System: EnableUIADesktopToggle = dword:0 mPolicies-System: PromptOnSecureDesktop = dword:0 IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab TCP: NameServer = 192.168.1.1 TCP: Interfaces\{87088B54-129D-4CC9-95B2-E29B906498EA} : DHCPNameServer = 75.75.75.75 75.75.76.76 TCP: Interfaces\{E39B6754-C794-4350-97F3-9A7CE3755416} : DHCPNameServer = 192.168.1.1 TCP: Interfaces\{E39B6754-C794-4350-97F3-9A7CE3755416}\E6564776561627 : DHCPNameServer = 192.168.1.1 Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SSODL: WebCheck - mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\Installer\chrmstp.exe" –configure-user-settings –verbose-logging –system-level –multi-install –chrome x64-mStart Page = hxxp://start.toshiba.com/ x64-mDefault_Page_URL = hxxp://start.toshiba.com/ x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe x64-Run: [Persistence] C:\windows\System32\igfxpers.exe x64-Run: [Teco] "C:\Program Files (x86)\TOSHIBA\TECO\Teco.exe" /r x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe x64-Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t x64-Run: [HSON] C:\Program Files (x86)\TOSHIBA\TBS\HSON.exe x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - x64-Notify: igfxcui - igfxdev.dll x64-SSODL: WebCheck - . ============= SERVICES / DRIVERS =============== . R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2009-6-24 482384] R1 aswSnx;aswSnx;C:\windows\System32\drivers\aswSnx.sys [2011-7-15 984144] R1 aswSP;aswSP;C:\windows\System32\drivers\aswSP.sys [2011-7-15 364096] R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-5-14 759048] R2 aswFsBlk;aswFsBlk;C:\windows\System32\drivers\aswFsBlk.sys [2011-7-15 25232] R2 aswMonFlt;aswMonFlt;C:\windows\System32\drivers\aswMonFlt.sys [2011-7-15 71600] R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2012-10-24 44808] R2 MapsGalaxy_39Service;MapsGalaxyService;C:\PROGRA~2\MAPSGA~2\bar\1.bin\39barsvc.exe [2012-12-29 42504] R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.10.26\ccSvcHst.exe [2011-5-26 126392] R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2011-8-4 1153368] R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-1-31 3289208] R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\Toshiba\TECO\TecoService.exe [2011-3-2 266680] R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-19 14472] R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-5-26 2656280] R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2010-10-15 317440] R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2010-11-8 76912] R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2011-5-26 38096] R3 QIOMem;Generic IO & Memory Access;C:\windows\System32\drivers\QIOMem.sys [2009-6-15 12800] R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\System32\drivers\rtl8192ce.sys [2011-5-26 1109096] R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-5-26 54136] R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\Toshiba\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-12-8 137632] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-1-8 161536] S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2011-5-26 250984] S3 RSUSBVSTOR;RTSUVSTOR.Sys Realtek USB Card Reader;C:\windows\System32\drivers\rtsuvstor.sys [2011-5-26 307304] S3 SrvHsfHDA;SrvHsfHDA;C:\windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864] S3 SrvHsfV92;SrvHsfV92;C:\windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312] S3 SrvHsfWinac;SrvHsfWinac;C:\windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864] S3 TPCHSrv;TPCH Service;C:\Program Files\Toshiba\TPHM\TPCHSrv.exe [2010-12-20 822704] S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392] S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232] S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2011-7-16 1255736] S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184] . =============== File Associations =============== . FileExt: .chm: CHM - HKCR\Unknown\Shell=C:\windows\System32\rundll32.exe C:\windows\System32\shell32.dll,OpenAs_RunDLL %1 [default=openas] . =============== Created Last 30 ================ . 2013-03-16 21:24:03 76232 —-a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{2BEB4F18-8A6F-4649-AC41-21E0564E1680}\offreg.dll 2013-03-15 13:58:53 388096 —-a-r- C:\Users\ro\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe 2013-03-15 13:58:53 ——– d—–w- C:\Program Files (x86)\Trend Micro 2013-03-15 12:37:22 9162192 —-a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{2BEB4F18-8A6F-4649-AC41-21E0564E1680}\mpengine.dll 2013-03-14 11:43:59 1392128 —-a-w- C:\windows\System32\wininet.dll 2013-03-13 21:26:32 19968 —-a-w- C:\windows\System32\drivers\usb8023.sys 2013-02-27 22:29:27 ——– d—–w- C:\Users\ro\AppData\Roaming\ShopAtHome . ==================== Find3M ==================== . 2013-03-15 12:26:42 73432 —-a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl 2013-03-15 12:26:42 693976 —-a-w- C:\windows\SysWow64\FlashPlayerApp.exe 2013-02-12 05:45:24 135168 —-a-w- C:\windows\apppatch\AppPatch64\AcXtrnal.dll 2013-02-12 05:45:22 350208 —-a-w- C:\windows\apppatch\AppPatch64\AcLayers.dll 2013-02-12 05:45:22 308736 —-a-w- C:\windows\apppatch\AppPatch64\AcGenral.dll 2013-02-12 05:45:22 111104 —-a-w- C:\windows\apppatch\AppPatch64\acspecfc.dll 2013-02-12 04:48:31 474112 —-a-w- C:\windows\apppatch\AcSpecfc.dll 2013-02-12 04:48:26 2176512 —-a-w- C:\windows\apppatch\AcGenral.dll 2013-02-02 06:57:02 2312704 —-a-w- C:\windows\System32\jscript9.dll 2013-02-02 06:47:24 1494528 —-a-w- C:\windows\System32\inetcpl.cpl 2013-02-02 06:42:18 173056 —-a-w- C:\windows\System32\ieUnatt.exe 2013-02-02 06:41:51 599040 —-a-w- C:\windows\System32\vbscript.dll 2013-02-02 06:38:01 2382848 —-a-w- C:\windows\System32\mshtml.tlb 2013-02-02 03:38:35 1800704 —-a-w- C:\windows\SysWow64\jscript9.dll 2013-02-02 03:30:32 1427968 —-a-w- C:\windows\SysWow64\inetcpl.cpl 2013-02-02 03:30:21 1129472 —-a-w- C:\windows\SysWow64\wininet.dll 2013-02-02 03:26:47 142848 —-a-w- C:\windows\SysWow64\ieUnatt.exe 2013-02-02 03:26:21 420864 —-a-w- C:\windows\SysWow64\vbscript.dll 2013-02-02 03:23:28 2382848 —-a-w- C:\windows\SysWow64\mshtml.tlb 2013-01-17 07:28:58 273840 ——w- C:\windows\System32\MpSigStub.exe 2013-01-05 05:53:43 5553512 —-a-w- C:\windows\System32\ntoskrnl.exe 2013-01-05 05:00:15 3967848 —-a-w- C:\windows\SysWow64\ntkrnlpa.exe 2013-01-05 05:00:11 3913064 —-a-w- C:\windows\SysWow64\ntoskrnl.exe 2013-01-04 05:46:09 215040 —-a-w- C:\windows\System32\winsrv.dll 2013-01-04 04:51:16 5120 —-a-w- C:\windows\SysWow64\wow32.dll 2013-01-04 04:43:21 44032 —-a-w- C:\windows\apppatch\acwow64.dll 2013-01-04 03:26:48 3153408 —-a-w- C:\windows\System32\win32k.sys 2013-01-04 02:47:35 25600 —-a-w- C:\windows\SysWow64\setup16.exe 2013-01-04 02:47:34 7680 —-a-w- C:\windows\SysWow64\instnm.exe 2013-01-04 02:47:34 2048 —-a-w- C:\windows\SysWow64\user.exe 2013-01-04 02:47:33 14336 —-a-w- C:\windows\SysWow64\ntvdm64.dll 2013-01-03 06:00:54 1913192 —-a-w- C:\windows\System32\drivers\tcpip.sys 2013-01-03 06:00:42 288088 —-a-w- C:\windows\System32\drivers\FWPKCLNT.SYS . ============= FINISH: 17:35:35.38 =============== — aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software Run date: 2013-03-16 17:40:50 —————————– 17:40:50.089 OS Version: Windows x64 6.1.7601 Service Pack 1 17:40:50.089 Number of processors: 2 586 0x2A07 17:40:50.089 ComputerName: RO-PC UserName: ro 17:40:51.290 Initialize success 17:40:52.351 AVAST engine defs: 13031600 17:41:15.844 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 17:41:15.844 Disk 0 Vendor: TOSHIBA_ GH10 Size: 476940MB BusType: 3 17:41:15.860 Disk 0 MBR read successfully 17:41:15.860 Disk 0 MBR scan 17:41:15.876 Disk 0 Windows VISTA default MBR code 17:41:15.891 Disk 0 Partition 1 80 (A) 27 Hidden NTFS WinRE NTFS 1500 MB offset 2048 17:41:15.891 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 461381 MB offset 3074048 17:41:15.922 Disk 0 Partition 3 00 17 Hidd HPFS/NTFS NTFS 14058 MB offset 947982336 17:41:15.969 Disk 0 scanning C:\windows\system32\drivers 17:41:30.664 Service scanning 17:42:13.128 Modules scanning 17:42:13.143 Disk 0 trace - called modules: 17:42:13.206 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll 17:42:13.221 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004f9f4e0] 17:42:13.221 3 CLASSPNP.SYS[fffff88001b4d43f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004972050] 17:42:15.000 AVAST engine scan C:\windows 17:42:16.934 AVAST engine scan C:\windows\system32 17:44:48.395 AVAST engine scan C:\windows\system32\drivers 17:45:01.530 AVAST engine scan C:\Users\ro 17:51:04.683 AVAST engine scan C:\ProgramData 17:51:44.416 Scan finished successfully 17:52:57.362 Disk 0 MBR has been saved successfully to "C:\Users\ro\Desktop\MBR.dat" 17:52:57.378 The log file has been saved successfully to "C:\Users\ro\Desktop\aswMBR-log.txt"

Attachments:

Hello, evans2403.

There are several toolbars installed on your computer which may be contributing to a system slowdown: MapsGalaxy Toolbar, WiseConvert Toolbar, and ShopAtHome Toolbar.

Please remove these toolbars as follows:

1. Uninstall Toolbars
  • Click Start and select Control Panel.
  • When the Control Panel window opens, click on Uninstall a program found under the Programs category.
  • If you are using the Classic View of the Control Panel, then you would double-click on the Programs and Features icon instead.
  • Look through the list of programs for the one that you would like to uninstall, and then left-click on it once to highlight it.
  • Click on the Uninstall button.
  • When asked if you are sure you want to uninstall, click Yes.
  • The program will uninstall, and when completed you will be back at the list of programs installed on your computer.
  • When finished, close the Programs and Features screen.
2. Uninstall Toolbars from Internet Explorer

If any of these toolbars still appear in your browser, continue as follows:
  • Open Internet Explorer.
  • Click Tools > Manage Add-ons.
  • In the Manage Add-ons window, under Add-on Types (found on left side) highlight Toolbars and Extensions.
  • Under the Show: drop-down menu (found on left side) make sure All add-ons is selected.
  • Highlight the toolbars you wish to remove, and select Disable.
  • The Disable add-on window may pop up to warn you that related services and add-ons will also be disabled. Click Disable.
  • Click Close to dismiss the add-ons window.
3. Reset Your Home Page and Default Search Engine

Removing the toolbars may have changed your browser settings (homepage, default search engines). If so, please follow the instructions found HERE.

Please run the following scan

Note: Before you begin, please read through these instructions completely, noting all important messages and warnings.
  • Please download ComboFix from HERE or HERE.
Very Important! Save ComboFix.exe to to your Desktop.
  • Close all browsers.
  • Disable your AntiVirus and AntiSpyware applications as they can interfere with running ComboFix. To disable any security programs:

  • Right click on the System Tray icon, or
  • Refer to this link HERE for further assistance.

  • Double click on ComboFix.exe and follow the prompts.
  • When finished, ComboFix will produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Warnings:
  • Do not mouse-click on ComboFix's window while it is running. This may cause it to stall.
  • Do not re-run ComboFix. If problems occur with the installation or running of ComboFix, please reply back for further instructions.
  • Do not attempt to surf the internet while ComboFix is scanning.

Note: If there is no internet connection after running ComboFix, reboot your computer to restore the connection.

Very Important! Make sure you re-enable your security programs when ComboFix is finished.
I removed the toolbars, and I just finished the Combofix scan. Here are the results. Thanks! — ComboFix 13-03-17.01 - ro 03/17/2013 8:45.1.2 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.2318 [GMT -5:00] Running from: c:\users\[removed]\Desktop\ComboFix.exe AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C} SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\program files (x86)\RadioRage_4jEI c:\windows\wininit.ini . . ((((((((((((((((((((((((( Files Created from 2013-02-17 to 2013-03-17 ))))))))))))))))))))))))))))))) . . 2013-03-17 13:50 . 2013-03-17 13:50 ——– d—–w- c:\users\Default\AppData\Local\temp 2013-03-17 13:33 . 2012-12-29 11:59 178704 —-a-w- c:\program files (x86)\39res.dll 2013-03-17 13:33 . 2012-12-29 11:59 707728 —-a-w- c:\program files (x86)\39Uninstall MapsGalaxy.dll 2013-03-17 02:47 . 2013-03-17 02:47 ——– d—–w- c:\program files (x86)\Common Files\Java 2013-03-17 02:47 . 2013-03-17 02:46 861088 —-a-w- c:\windows\SysWow64\npDeployJava1.dll 2013-03-17 02:47 . 2013-03-17 02:46 95648 —-a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll 2013-03-17 02:44 . 2013-03-17 02:44 ——– d—–w- c:\programdata\McAfee 2013-03-15 13:58 . 2013-03-15 13:58 388096 —-a-r- c:\users\ro\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe 2013-03-15 13:58 . 2013-03-15 13:58 ——– d—–w- c:\program files (x86)\Trend Micro 2013-03-15 12:37 . 2013-02-08 00:28 9162192 —-a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{2BEB4F18-8A6F-4649-AC41-21E0564E1680}\mpengine.dll 2013-03-14 11:43 . 2013-02-02 06:47 1392128 —-a-w- c:\windows\system32\wininet.dll 2013-03-14 11:40 . 2013-03-14 11:40 ——– d—–w- c:\program files\Microsoft Silverlight 2013-03-14 11:40 . 2013-03-14 11:40 ——– d—–w- c:\program files (x86)\Microsoft Silverlight 2013-03-13 21:26 . 2013-02-12 04:12 19968 —-a-w- c:\windows\system32\drivers\usb8023.sys . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2013-03-17 02:46 . 2011-03-24 02:26 782240 —-a-w- c:\windows\SysWow64\deployJava1.dll 2013-03-15 12:26 . 2012-05-26 15:27 693976 —-a-w- c:\windows\SysWow64\FlashPlayerApp.exe 2013-03-15 12:26 . 2011-07-24 12:04 73432 —-a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl 2013-03-14 11:48 . 2011-07-18 11:56 72013344 —-a-w- c:\windows\system32\MRT.exe 2013-02-12 05:45 . 2013-03-13 21:26 135168 —-a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll 2013-02-12 05:45 . 2013-03-13 21:26 350208 —-a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll 2013-02-12 05:45 . 2013-03-13 21:26 308736 —-a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll 2013-02-12 05:45 . 2013-03-13 21:26 111104 —-a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll 2013-02-12 04:48 . 2013-03-13 21:26 474112 —-a-w- c:\windows\apppatch\AcSpecfc.dll 2013-02-12 04:48 . 2013-03-13 21:26 2176512 —-a-w- c:\windows\apppatch\AcGenral.dll 2013-01-17 07:28 . 2010-11-21 03:27 273840 ——w- c:\windows\system32\MpSigStub.exe 2013-01-05 05:53 . 2013-02-13 14:58 5553512 —-a-w- c:\windows\system32\ntoskrnl.exe 2013-01-05 05:00 . 2013-02-13 14:58 3967848 —-a-w- c:\windows\SysWow64\ntkrnlpa.exe 2013-01-05 05:00 . 2013-02-13 14:58 3913064 —-a-w- c:\windows\SysWow64\ntoskrnl.exe 2013-01-04 05:46 . 2013-02-13 14:58 215040 —-a-w- c:\windows\system32\winsrv.dll 2013-01-04 04:51 . 2013-02-13 14:58 5120 —-a-w- c:\windows\SysWow64\wow32.dll 2013-01-04 04:43 . 2013-02-13 14:58 44032 —-a-w- c:\windows\apppatch\acwow64.dll 2013-01-04 03:26 . 2013-02-13 14:58 3153408 —-a-w- c:\windows\system32\win32k.sys 2013-01-04 02:47 . 2013-02-13 14:58 25600 —-a-w- c:\windows\SysWow64\setup16.exe 2013-01-04 02:47 . 2013-02-13 14:58 7680 —-a-w- c:\windows\SysWow64\instnm.exe 2013-01-04 02:47 . 2013-02-13 14:58 2048 —-a-w- c:\windows\SysWow64\user.exe 2013-01-04 02:47 . 2013-02-13 14:58 14336 —-a-w- c:\windows\SysWow64\ntvdm64.dll 2013-01-03 06:00 . 2013-02-13 14:58 1913192 —-a-w- c:\windows\system32\drivers\tcpip.sys 2013-01-03 06:00 . 2013-02-13 14:58 288088 —-a-w- c:\windows\system32\drivers\FWPKCLNT.SYS . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2012-07-06 39408] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2012-10-23 4297136] "ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-02-11 1295736] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352] "TkBellExe"="c:\program files (x86)\Real\RealPlayer\update\realsched.exe" [2012-08-15 296096] "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 0 (0x0) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableLUA"= 0 (0x0) "EnableUIADesktopToggle"= 0 (0x0) "PromptOnSecureDesktop"= 0 (0x0) . R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576] R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-01-31 3289208] R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2013-01-08 161536] R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-12-01 250984] R3 RSUSBVSTOR;RTSUVSTOR.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RTSUVSTOR.sys [2010-11-30 307304] R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864] R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312] R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864] R3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2010-12-21 822704] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392] R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-07-16 1255736] R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184] S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\system32\DRIVERS\tos_sps64.sys [2009-06-24 482384] S1 aswSnx;aswSnx; [x] S1 aswSP;aswSP; [x] S2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-05-15 759048] S2 aswFsBlk;aswFsBlk; [x] S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-10-23 71600] S2 PCCUJobMgr;Common Client Job Manager Service;c:\program files (x86)\Norton PC Checkup\Engine\2.0.10.26\ccSvcHst.exe [2011-02-03 126392] S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368] S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2011-03-02 266680] S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [2009-06-20 14472] S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-12-21 2656280] S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-15 317440] S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2010-11-08 76912] S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2011-02-09 38096] S3 QIOMem;Generic IO & Memory Access;c:\windows\system32\DRIVERS\QIOMem.sys [2009-06-15 12800] S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys [2011-01-05 1109096] S3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-02-11 54136] S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-12-08 137632] . . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}] 2013-03-14 11:38 1629648 —-a-w- c:\program files (x86)\Google\Chrome\Application\25.0.1364.172\Installer\chrmstp.exe . Contents of the 'Scheduled Tasks' folder . 2013-03-17 c:\windows\Tasks\Adobe Flash Player Updater.job - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-26 12:26] . 2013-03-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-26 19:54] . 2013-03-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-26 19:54] . . ——— X64 Entries ———– . . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast] @="{472083B0-C522-11CF-8763-00608CC02F24}" [HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}] 2012-10-23 10:17 133400 —-a-w- c:\program files\AVAST Software\Avast\ashShA64.dll . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-04-08 167256] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-04-08 391000] "Persistence"="c:\windows\system32\igfxpers.exe" [2011-04-08 418136] "SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2010-12-14 316032] "TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376] "TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-12-08 710040] . ——- Supplementary Scan ——- . uLocal Page = c:\windows\system32\blank.htm uStart Page = hxxp://www.google.com/ mLocal Page = c:\windows\SysWOW64\blank.htm mSearchAssistant = TCP: DhcpNameServer = 192.168.1.1 . - - - - ORPHANS REMOVED - - - - . URLSearchHooks-{ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - c:\program files (x86)\WiseConvert\prxtbWise.dll BHO-{ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - c:\program files (x86)\WiseConvert\prxtbWise.dll Toolbar-Locked - (no file) Toolbar-{ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - c:\program files (x86)\WiseConvert\prxtbWise.dll Wow6432Node-HKLM-Run-ShopAtHomeWatcher - c:\users\ro\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe Toolbar-Locked - (no file) WebBrowser-{EBD898F8-FCF6-4694-BC3B-EABC7271EEB1} - (no file) HKLM-Run-Teco - c:\program files (x86)\TOSHIBA\TECO\Teco.exe HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe HKLM-Run-HSON - c:\program files (x86)\TOSHIBA\TBS\HSON.exe HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE . . . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCCUJobMgr] "ImagePath"="\"c:\program files (x86)\Norton PC Checkup\Engine\2.0.10.26\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files (x86)\Norton PC Checkup\Engine\2.0.10.26\diMaster.dll\" /prefetch:1" . ——————— LOCKED REGISTRY KEYS ——————— . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.11" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . Completion time: 2013-03-17 08:52:47 ComboFix-quarantined-files.txt 2013-03-17 13:52 . Pre-Run: 430,269,554,688 bytes free Post-Run: 430,097,850,368 bytes free . - - End Of File - - 18A70B63CE01046928D91FC2ED617414
Hello, evans2403.

Thank you for the ComboFix log. It looks good.

Please run the following scans

1. Junkware Removal Tool

Please download Junkware Removal Tool from HERE.
  • This will bring you to a prompt screen showing 2 buttons: Save File and Cancel.
  • Click on the Save File button. The file jrt.exe should save to your desktop or in another location such as your downloads folder.
  • Locate jrt.exe and double click it to start.

Note: If you receive a prompt asking if you want to open this executable file, click OK. Otherwise continue to the next step.

  • Click Run. A black information screen appears. Click any key to continue.
  • JRT will begin to backup your registry and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, the log JRT.txt is saved on your desktop and will automatically open.
Post the contents of JRT.txt into your next reply.

2. Adware Cleaner

Please download AdwCleaner from HERE.
  • This will bring you to a prompt screen showing 2 buttons: Save File and Cancel.
  • Click on the Save File button. The file adwcleaner.exe should save to your desktop or in another location such as your downloads folder.
  • Locate adwcleaner.exe and double click it to start.

Note: If you receive a prompt asking if you want to open this executable file, click OK. Otherwise continue to the next step.

  • Click Run and the AdwCleaner screen will appear.
  • You will see 4 buttons: Click Delete and wait for the scan to finish.

Note: AdwCleaner needs to close all open programs—save any work in progress, then click OK to continue.

  • At the next prompt (AdwCleaner Information screen), click OK.
  • AdwCleaner will restart your computer.
  • A report will open on reboot.
Copy and paste the adwcleaner.txt report into your next reply.

3. Malwarebytes Anti-Malware

Please download Malwarebytes from Here or Here.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.

    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.

    Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.

Post the report please.

4. ESET Online Scan

Note:

  • Disable any antivirus program and antispyware programs to avoid conflicts.
  • If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted, then double click on it to install.
  • Please do not surf the internet while your security programs are disabled.
  • Let the scan run uninterrupted to avoid a stall.
  • Remember to enable your security programs when the scan has finished.
Run ESET Online Scanner from HERE.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • If prompted, allow the Add-On/Active X to install.
Under Computer scan settings:
  • Do not check Remove found threats
  • Check Scan Archives.
  • Click Advanced settings and select the following:

  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology

  • Click Start. ESET will download updates, install itself, and begin scanning your computer. Please be patient as this scan could take up to a few hours to complete.
  • Wait for the scan to finish. When the scan completes, click List of found threats.
  • Click Export and save the file to your desktop using a unique name, such as ESETScan.
  • Copy and paste the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
5. TFC (Temporary File Cleaner)

Please download TFC by OldTimer to your desktop.
  • Close any open windows.
  • Double click the TFC icon to run the program.
  • TFC will close all open programs itself in order to run.
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish.
  • Once complete, it should automatically reboot your machine.
  • If your computer does not automatically reboot, manually reboot to ensure a complete clean.

Please let me know how your computer is running.

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