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Windows crash on startup, infection possible Windows32/Small.CA [Solve

17 min read

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Hi anything last scan (today).
It now only works in safe mode

Lately I had problems loading Windows (7 Home Premium)
Several times just black screen and only after 2-3 tries succes.
Later it started crashing in the middle of session. At one point I got a message while doing System repair that I had a
Windows32/Small.CA virus - but it was unclear if Windows Security had been able to remove it. I downloaded Microsoft
Safety Scanner (on Microsoft Help recommendation) - ran it, and it didn´t come up withanything last scan (today).
It now only works in safe mode
My antivirus (AdAware) didn´t find anything when I scanned today..

I have run HiJackThis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 13:49:05, on 09/03/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16464)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe
C:\Program Files (x86)\Ad-Aware Antivirus\SBAMSvc.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.es/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://asus.msn.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: Ad-Aware Security Add-on - {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Babylon Toolbar - {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.8.3.8\BabylonToolbarTlbr.dll (file missing)
O3 - Toolbar: Ad-Aware Security Add-on - {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll
O4 - HKLM\..\Run: [Nuance PDF Reader-reminder] "C:\Program Files (x86)\Nuance\PDF Reader\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\PDF Reader\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [ASUSPRP] "C:\Program Files (x86)\ASUS\APRP\APRP.EXE"
O4 - HKLM\..\Run: [ASUSWebStorage] C:\Program Files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSPanel.exe /S
O4 - HKLM\..\Run: [SonicMasterTray] C:\Program Files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe
O4 - HKLM\..\Run: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
O4 - HKLM\..\Run: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
O4 - HKLM\..\Run: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
O4 - HKLM\..\Run: [ROC_roc_ssl_v12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_ssl_v12.exe" / /PROMPT /CMPID=roc_ssl_v12
O4 - HKLM\..\Run: [Ad-Aware Browsing Protection] "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"
O4 - HKLM\..\Run: [SearchProtection] C:\ProgramData\Search Protection\_run.bat
O4 - HKLM\..\Run: [Ad-Aware Antivirus] "C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareLauncher" –windows-run
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Spotify] "C:\Users\Sheana\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Sheana\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: AsusVibeLauncher.lnk = C:\Program Files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe
O4 - Global Startup: FancyStart daemon.lnk = ?
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Ad-Aware Service - Lavasoft Limited - C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AFBAgent - Unknown owner - C:\Windows\system32\FBAgent.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: ASLDR Service (ASLDRService) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
O23 - Service: ASUS InstantOn Service (ASUS InstantOn) - ASUS - C:\Program Files (x86)\ASUS\InstantOn for NB\InsOnSrv.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Ad-Aware (SBAMSvc) - GFI Software - C:\Program Files (x86)\Ad-Aware Antivirus\SBAMSvc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

–
End of file - 9462 bytes


I really appreciate any help
Jens
Welcome to the forum.

Download DDS from one of the links below and save it to your desktop:
http://download.bleepingcomputer.com/sUBs/dds.scr
http://download.bleepingcomputer.com/sUBs/dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.
Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 or Win 8 right click and select Run as administrator
Click the Run button if prompted with an Open File - Security Warning dialog box.
A black DOS console should open and run for a moment.
When done, DDS will open two (2) logs: DDS.txt and Attach.txt
Save both reports to your desktop
Please Copy & Paste the contents of the following logs in your next reply
You can ignore the note about zipping the Attach.txt file

Then………

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

http://tigzy.geekstogo.com/Tools/RogueKillerX64.exe <—use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.
For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.


Click Scan to scan the system.
When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

Welcome to the forum.

Download DDS from one of the links below and save it to your desktop:
http://download.bleepingcomputer.com/sUBs/dds.scr
http://download.bleepingcomputer.com/sUBs/dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.
Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 or Win 8 right click and select Run as administrator
Click the Run button if prompted with an Open File - Security Warning dialog box.
A black DOS console should open and run for a moment.
When done, DDS will open two (2) logs: DDS.txt and Attach.txt
Save both reports to your desktop
Please Copy & Paste the contents of the following logs in your next reply
You can ignore the note about zipping the Attach.txt file

Then………

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

http://tigzy.geekstogo.com/Tools/RogueKillerX64.exe <—use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.
For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.


Click Scan to scan the system.
When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC


Hi

Thank you ever so much for trying to help.
Well, here are the results. First the DDS files

DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK
Internet Explorer: 9.0.8112.16464 BrowserJavaVersion: 10.17.2
Run by [removed] at 17:00:00 on 2013-03-09
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.34.1033.18.4000.3092 [GMT 1:00]
.
AV: Lavasoft Ad-Aware *Disabled/Updated* {E0D97DD4-42BA-B3F2-A5A7-22E9ACE81FC7}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Aware *Disabled/Updated* {5BB89C30-6480-BC7C-9F17-199BD76F557A}
FW: Lavasoft Ad-Aware *Disabled* {D8E2FCF1-08D5-B2AA-8EF8-8BDC523B58BC}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.es/
uSearch Bar = Preserve
mStart Page = hxxp://asus.msn.com
mWinlogon: Userinit = userinit.exe,
BHO: Ad-Aware Security Add-on: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Babylon Toolbar: {98889811-442D-49dd-99D7-DC866BE87DBC} -
TB: Ad-Aware Security Add-on: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll
uRun: [Spotify] "C:\Users\Sheana\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
uRun: [Spotify Web Helper] "C:\Users\Sheana\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
mRun: [Nuance PDF Reader-reminder] "C:\Program Files (x86)\Nuance\PDF Reader\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\PDF Reader\Ereg\Ereg.ini"
mRun: [ASUSPRP] "C:\Program Files (x86)\ASUS\APRP\APRP.EXE"
mRun: [ASUSWebStorage] C:\Program Files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSPanel.exe /S
mRun: [SonicMasterTray] C:\Program Files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe
mRun: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
mRun: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
mRun: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
mRun: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
mRun: [ROC_roc_ssl_v12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_ssl_v12.exe" / /PROMPT /CMPID=roc_ssl_v12
mRun: [Ad-Aware Browsing Protection] "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"
mRun: [SearchProtection] C:\ProgramData\Search Protection\_run.bat
mRun: [Ad-Aware Antivirus] "C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareLauncher" –windows-run
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ASUSVI~1.LNK - C:\Program Files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\FANCYS~1.LNK - C:\Windows\Installer\{C944B4C5-1C4D-4D95-8AC0-7CEF13914131}\_77B5857C27147149171BE7.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{D3341E02-3932-4EEA-BA2A-8926DB93F3D1} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{D3341E02-3932-4EEA-BA2A-8926DB93F3D1}\94E6475627E6564713535303 : DHCPNameServer = 192.168.0.1 192.168.0.1
TCP: Interfaces\{D3341E02-3932-4EEA-BA2A-8926DB93F3D1}\A414A5A54554C4F503230344 : DHCPNameServer = [removed] [removed]
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck -
x64-mStart Page = hxxp://asus.msn.com
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
x64-Run: [SynAsusAcpi] C:\Program Files (x86)\Synaptics\SynTP\SynAsusAcpi.exe
x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /SF3
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} -
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck -
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Sheana\AppData\Roaming\Mozilla\Firefox\Profiles\eldxg9nf.default-1359108170852\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.es/
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Nuance\PDF Reader\bin\nppdf.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_171.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R0 gfibto;gfibto;C:\Windows\System32\drivers\gfibto.sys [2013-1-9 14456]
R2 Ad-Aware Service;Ad-Aware Service;C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe [2012-12-14 1236968]
R3 asmthub3;ASMedia USB3 Hub Service;C:\Windows\System32\drivers\asmthub3.sys [2011-11-22 130024]
R3 asmtxhci;ASMEDIA XHCI Service;C:\Windows\System32\drivers\asmtxhci.sys [2011-11-22 395752]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2012-3-5 76912]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2012-4-15 1838656]
S1 ATKWMIACPIIO;ATKWMIACPI Driver;C:\Program Files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [2011-9-7 17536]
S2 AFBAgent;AFBAgent;C:\Windows\System32\FBAgent.exe [2012-4-15 379520]
S2 ASMMAP64;ASMMAP64;C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-7-3 15416]
S2 ASUS InstantOn;ASUS InstantOn Service;C:\Program Files (x86)\ASUS\InstantOn for NB\InsOnSrv.exe [2012-2-17 277120]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SBAMSvc;Ad-Aware;C:\Program Files (x86)\Ad-Aware Antivirus\SBAMSvc.exe [2012-9-20 3677000]
S2 sbapifs;sbapifs;C:\Windows\System32\drivers\sbapifs.sys [2012-9-12 82872]
S2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-4-15 2656280]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2011-10-19 48488]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2011-5-13 1492840]
S3 gfiark;gfiark;C:\Windows\System32\drivers\gfiark.sys [2013-1-9 38456]
S3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-3-5 317440]
S3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;C:\Windows\System32\drivers\SiSG664.sys [2009-6-10 56832]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-2-18 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2011-2-18 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-12-3 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-23 57184]
.
=============== Created Last 30 ================
.
2013-03-08 13:37:35 95648 —-a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-02-13 20:25:56 996352 —-a-w- C:\Program Files\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-13 20:25:56 768000 —-a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-13 19:30:20 5553512 —-a-w- C:\Windows\System32\ntoskrnl.exe
2013-02-13 19:30:19 3967848 —-a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-02-13 19:30:18 3913064 —-a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-02-13 19:30:10 3153408 —-a-w- C:\Windows\System32\win32k.sys
2013-02-13 19:30:00 215040 —-a-w- C:\Windows\System32\winsrv.dll
2013-02-13 19:29:57 25600 —-a-w- C:\Windows\SysWow64\setup16.exe
2013-02-13 19:29:57 14336 —-a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-02-13 19:29:56 7680 —-a-w- C:\Windows\SysWow64\instnm.exe
2013-02-13 19:29:56 5120 —-a-w- C:\Windows\SysWow64\wow32.dll
2013-02-13 19:29:52 2048 —-a-w- C:\Windows\SysWow64\user.exe
2013-02-13 19:29:46 288088 —-a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
2013-02-13 19:29:46 1913192 —-a-w- C:\Windows\System32\drivers\tcpip.sys
2013-02-09 12:04:45 ——– d—–w- C:\Users\Sheana\AppData\Local\{D2E0E1B0-5402-4337-A9FA-216CEDC45E5D}
2013-02-09 12:04:45 ——– d—–w- C:\Users\Sheana\AppData\Local\{31793954-33B8-4F7A-A063-B18A1B3A9D71}
.
==================== Find3M ====================
.
2013-03-09 12:20:52 380 —-a-w- C:\Users\Sheana\AppData\Roaming\sp_data.sys
2013-03-08 13:37:30 861088 —-a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-03-08 13:37:30 782240 —-a-w- C:\Windows\SysWow64\deployJava1.dll
2013-03-03 15:05:39 71024 —-a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-03 15:05:39 691568 —-a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-02-11 10:28:41 38456 —-a-w- C:\Windows\System32\drivers\gfiark.sys
2013-01-09 01:32:17 14456 —-a-w- C:\Windows\System32\drivers\gfibto.sys
2013-01-09 01:19:09 2312704 —-a-w- C:\Windows\System32\jscript9.dll
2013-01-09 01:12:03 1392128 —-a-w- C:\Windows\System32\wininet.dll
2013-01-09 01:11:06 1494528 —-a-w- C:\Windows\System32\inetcpl.cpl
2013-01-09 01:07:51 173056 —-a-w- C:\Windows\System32\ieUnatt.exe
2013-01-09 01:07:47 599040 —-a-w- C:\Windows\System32\vbscript.dll
2013-01-09 01:04:42 2382848 —-a-w- C:\Windows\System32\mshtml.tlb
2013-01-08 22:11:21 1800704 —-a-w- C:\Windows\SysWow64\jscript9.dll
2013-01-08 22:03:20 1129472 —-a-w- C:\Windows\SysWow64\wininet.dll
2013-01-08 22:03:12 1427968 —-a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-01-08 21:59:02 142848 —-a-w- C:\Windows\SysWow64\ieUnatt.exe
2013-01-08 21:58:29 420864 —-a-w- C:\Windows\SysWow64\vbscript.dll
2013-01-08 21:56:23 2382848 —-a-w- C:\Windows\SysWow64\mshtml.tlb
2013-01-04 04:43:21 44032 —-a-w- C:\Windows\apppatch\acwow64.dll
2012-12-16 17:11:22 46080 —-a-w- C:\Windows\System32\atmlib.dll
2012-12-16 14:45:03 367616 —-a-w- C:\Windows\System32\atmfd.dll
2012-12-16 14:13:28 295424 —-a-w- C:\Windows\SysWow64\atmfd.dll
2012-12-16 14:13:20 34304 —-a-w- C:\Windows\SysWow64\atmlib.dll
2012-12-10 11:01:24 19896 —-a-w- C:\Windows\System32\roboot64.exe
.
============= FINISH: 17:00:15,89 ===============

And the "Attach file"

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 14/11/2012 23:48:39
System Uptime: 09/03/2013 14:53:43 (3 hours ago)
.
Motherboard: ASUSTeK Computer Inc. | | K54C
Processor: Intel® Pentium® CPU B950 @ 2.10GHz | CPU 1 | 2095/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 279 GiB total, 167,354 GiB free.
D: is FIXED (NTFS) - 394 GiB total, 394,07 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr
.
==== System Restore Points ===================
.
RP42: 19/01/2013 18:35:36 - Scheduled Checkpoint
RP43: 21/01/2013 14:13:24 - Installed Java 7 Update 11
RP44: 06/02/2013 9:38:35 - Installed Java 7 Update 13
RP45: 13/02/2013 21:24:20 - Windows Update
RP46: 23/02/2013 14:56:19 - Installed Java 7 Update 15
RP47: 04/03/2013 19:05:32 - Scheduled Checkpoint
RP48: 07/03/2013 19:50:44 - Installed Java 7 Update 17
RP49: 08/03/2013 14:36:43 - Installed Java 7 Update 17
.
==== Installed Programs ======================
.
??? ActiveX ?? Windows Live Mesh ???? ??????? ???????
???? ??? Windows Live
???? ???? ActiveX ????? ?? Windows Live Mesh ????????? ???????
???? Windows Live
????? Windows Live
?????? ??????? ?? Windows Live
??????? ?????????? Windows Live Mesh ActiveX ??? ????????? ???????????
??????? Windows Live Mesh ActiveX ???
???????? ?????????? Windows Live
?????????? Windows Live
Ad-Aware Antivirus
Ad-Aware Security Add-on
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Alcor Micro USB Card Reader
Asmedia ASM104x USB 3.0 Host Controller Driver
ASUS AI Recovery
ASUS FaceLogon
ASUS FancyStart
ASUS LifeFrame3
ASUS Live Update
ASUS Power4Gear Hybrid
ASUS Splendid Video Enhancement Technology
ASUS Virtual Camera
ASUS WebStorage
ASUS_Screensaver
AsusVibe2.0
ATK Package
Bubbletown
Contrôle ActiveX Windows Live Mesh pour connexions à distance
Control ActiveX de Windows Live Mesh para conexiones remotas
Controlo ActiveX do Windows Live Mesh para Ligações Remotas
CyberLink LabelPrint
CyberLink Media Suite
CyberLink Power2Go
D3DX10
Deadtime Stories
Dream Day First Home
Dream Vacation Solitaire
Farm Frenzy 3 - Madagascar
Fast Boot
Galapago
Galeria de Fotografias do Windows Live
Galerie de photos Windows Live
Galería fotográfica de Windows Live
Game Park Console
Go Go Gourmet Chef of the Year
HiJackThis
InstantOn for NB
Intel® Control Center
Intel® Management Engine Components
Intel® Processor Graphics
Java 7 Update 17
Java Auto Updater
Junk Mail filter update
Mahjong Memoirs
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 19.0.2 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
Nuance PDF Reader
Plants vs Zombies
Raccolta foto di Windows Live
Ralink RT2860 Wireless LAN Card
Realtek High Definition Audio Driver
S?????? f?t???af??? t?? Windows Live
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Sonic Focus
Spotify
St???e?? e?????? ActiveX t?? Windows Live Mesh ??a ap?µa???sµ??e? s??d?se??
Synaptics Pointing Device Driver
Turbo Fiesta
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Visual Studio 2008 x64 Redistributables
Windows Live
Windows Live ???
Windows Live ????
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live Fotogalerie
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh - ActiveX-besturingselement voor externe verbindingen
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinFlash
Wireless Console 3
World of Goo
.
==== Event Viewer Messages From Past Week ========
.
09/03/2013 14:54:43, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
09/03/2013 14:54:42, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
09/03/2013 14:54:42, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
09/03/2013 14:54:40, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
09/03/2013 14:54:36, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
09/03/2013 14:54:28, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
09/03/2013 14:54:17, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: ATKWMIACPIIO discache spldr Wanarpv6
09/03/2013 14:54:17, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xfffff000c1ad5238, 0x0000000000000001, 0xfffff9600016576d, 0x0000000000000007). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 030913-18720-01.
09/03/2013 13:27:40, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xffffd8a003f474b8, 0x0000000000000000, 0xfffff880016245b0, 0x0000000000000007). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 030913-21512-01.
09/03/2013 13:23:32, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running.
09/03/2013 13:22:34, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 3 time(s).
09/03/2013 13:22:34, Error: Service Control Manager [7034] - The User Profile Service service terminated unexpectedly. It has done this 3 time(s).
09/03/2013 13:22:34, Error: Service Control Manager [7034] - The Themes service terminated unexpectedly. It has done this 3 time(s).
09/03/2013 13:22:34, Error: Service Control Manager [7034] - The Task Scheduler service terminated unexpectedly. It has done this 3 time(s).
09/03/2013 13:22:34, Error: Service Control Manager [7034] - The Shell Hardware Detection service terminated unexpectedly. It has done this 3 time(s).
09/03/2013 13:22:34, Error: Service Control Manager [7034] - The Server service terminated unexpectedly. It has done this 3 time(s).
09/03/2013 13:22:34, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 3 time(s).
09/03/2013 13:22:34, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
09/03/2013 13:22:34, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
09/03/2013 13:22:34, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
09/03/2013 13:22:33, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
09/03/2013 13:22:33, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
09/03/2013 13:22:33, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
09/03/2013 13:22:33, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
09/03/2013 13:22:24, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
09/03/2013 13:21:32, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 1 time(s).
09/03/2013 13:21:32, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
09/03/2013 13:21:32, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
09/03/2013 13:21:32, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
09/03/2013 13:21:32, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
09/03/2013 13:21:32, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
09/03/2013 13:21:32, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
09/03/2013 13:21:32, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
09/03/2013 13:21:32, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
09/03/2013 13:20:24, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
09/03/2013 13:20:24, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
09/03/2013 13:20:24, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
09/03/2013 13:20:24, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
09/03/2013 13:20:24, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
09/03/2013 13:20:24, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
09/03/2013 13:20:24, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
09/03/2013 13:20:24, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
09/03/2013 13:20:24, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
09/03/2013 13:20:24, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
09/03/2013 13:20:24, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
09/03/2013 13:20:24, Error: Service Control Manager [7031] - The Computer Browser service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
09/03/2013 13:14:03, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect.
09/03/2013 13:14:03, Error: Service Control Manager [7000] - The Windows Media Player Network Sharing Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
09/03/2013 13:11:15, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000000031, 0xfffffa80092f3350, 0xfffff88007455000, 0xfffff8a00bbf32a7). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 030913-24320-01.
09/03/2013 0:51:09, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Workstation service, but this action failed with the following error: An instance of the service is already running.
09/03/2013 0:50:09, Error: Service Control Manager [7031] - The Workstation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
09/03/2013 0:50:09, Error: Service Control Manager [7031] - The Network Location Awareness service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
09/03/2013 0:50:09, Error: Service Control Manager [7031] - The DNS Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
09/03/2013 0:50:09, Error: Service Control Manager [7031] - The Cryptographic Services service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
09/03/2013 0:05:43, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Ad-Aware Service service to connect.
09/03/2013 0:05:43, Error: Service Control Manager [7000] - The Ad-Aware Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
09/03/2013 0:04:35, Error: Service Control Manager [7034] - The Ad-Aware Service service terminated unexpectedly. It has done this 1 time(s).
09/03/2013 0:04:35, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service Ad-Aware Service with arguments "" in order to run the server: {706FFEF5-7E90-4149-B038-B39106ECDB99}
08/03/2013 13:33:16, Error: Service Control Manager [7034] - The Windows Modules Installer service terminated unexpectedly. It has done this 3 time(s).
08/03/2013 13:28:14, Error: Service Control Manager [7031] - The Windows Modules Installer service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
08/03/2013 13:26:12, Error: Service Control Manager [7031] - The Windows Modules Installer service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
08/03/2013 13:25:44, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.
08/03/2013 13:23:11, Error: Service Control Manager [7031] - The Windows Firewall service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
08/03/2013 13:23:11, Error: Service Control Manager [7031] - The Diagnostic Policy Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
08/03/2013 13:23:11, Error: Service Control Manager [7031] - The Base Filtering Engine service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
07/03/2013 23:51:03, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the DHCP Client service, but this action failed with the following error: An instance of the service is already running.
07/03/2013 23:50:03, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the HomeGroup Provider service, but this action failed with the following error: An instance of the service is already running.
07/03/2013 23:49:03, Error: Service Control Manager [7031] - The Windows Event Log service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
07/03/2013 23:49:03, Error: Service Control Manager [7031] - The Windows Audio service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
07/03/2013 23:49:03, Error: Service Control Manager [7031] - The TCP/IP NetBIOS Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
07/03/2013 23:49:03, Error: Service Control Manager [7031] - The Security Center service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
07/03/2013 23:49:03, Error: Service Control Manager [7031] - The HomeGroup Provider service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
07/03/2013 23:49:03, Error: Service Control Manager [7031] - The DHCP Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
.
==== End Of File ===========================

And the RogueKIller report:

RogueKiller V8.5.2 [Mar 9 2013] by Tigzy
mail : tigzyRKgmailcom
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Safe mode with network support
User : Sheana [Admin rights]
Mode : Scan – Date : 03/09/2013 17:06:09
| ARK || FAK || MBR |

¤¤¤ Bad processes : 2 ¤¤¤
[Microsoft][HJNAME] notepad.exe – C:\Windows\SysWOW64\notepad.exe [7] -> KILLED [TermProc]
[Microsoft][HJNAME] notepad.exe – C:\Windows\SysWOW64\notepad.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 3 ¤¤¤
[RUN][SUSP PATH] HKLM\[…]\Wow6432Node\Run : SearchProtection (C:\ProgramData\Search Protection\_run.bat) [-] -> FOUND
[HJ DESK] HKLM\[…]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[…]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
–> C:\Windows\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HTS547575A9E384 +++++
— User —
[MBR] 132408b2b25a3db063cd1ae8cd1c941b
[BSP] 6038da5abdb86a32e945c2c6aa172f56 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] FAT32-LBA (0x1c) [HIDDEN!] Offset (sectors): 2048 | Size: 25600 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 52430848 | Size: 286161 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 638488576 | Size: 403641 Mo
User = LL1 … OK!
User = LL2 … OK!

Finished : << RKreport[1]_S_03092013_02d1706.txt >>
RKreport[1]_S_03092013_02d1706.txt


Thank you
Not much showing, lets run some scans:

Please create a new system restore point before running Malwarebytes Anti-Rootkit if you can.

Download Malwarebytes Anti-Rootkit from HERE
  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder….. mbar-log.txt and system-log.txt


Note:
If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:
Internet access
Windows Update
Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.
Verify that your system is now functioning normally.


MrC
Hi Charlie Don´t seem to be able to create a system restore poiny- can that be because running in safe mode, or what do you think?
Hi again Have run Malwarebytes, result: no cleanup needed. Here are the logs: Malwarebytes Anti-Rootkit BETA 1.01.0.1021 www.malwarebytes.org Database version: v2013.03.09.09 Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking) Internet Explorer 9.0.8112.16421 Sheana :: SHEANA-PC [administrator] 09/03/2013 19:01:56 mbar-log-2013-03-09 (19-01-56).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P Scan options disabled: Objects scanned: 31058 Time elapsed: 33 minute(s), 26 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end) And the system log Malwarebytes Anti-Rootkit BETA 1.01.0.1021 © Malwarebytes Corporation 2011-2012 OS version: 6.1.7601 Windows 7 Service Pack 1 x64 System is currently in a safe mode Account is Administrative Internet Explorer version: 9.0.8112.16421 File system is: NTFS Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED CPU speed: 2.095000 GHz Memory total: 4194435072, free: 3314249728 ———— Kernel report ———— 03/09/2013 18:12:07 ———— Loaded modules ———– \SystemRoot\system32\ntoskrnl.exe \SystemRoot\system32\hal.dll \SystemRoot\system32\kdcom.dll \SystemRoot\system32\mcupdate_GenuineIntel.dll \SystemRoot\system32\PSHED.dll \SystemRoot\system32\CLFS.SYS \SystemRoot\system32\CI.dll \SystemRoot\system32\drivers\Wdf01000.sys \SystemRoot\system32\drivers\WDFLDR.SYS \SystemRoot\system32\drivers\ACPI.sys \SystemRoot\system32\drivers\WMILIB.SYS \SystemRoot\system32\drivers\msisadrv.sys \SystemRoot\system32\drivers\pci.sys \SystemRoot\system32\drivers\vdrvroot.sys \SystemRoot\system32\drivers\gfibto.sys \SystemRoot\System32\drivers\partmgr.sys \SystemRoot\system32\drivers\compbatt.sys \SystemRoot\system32\drivers\BATTC.SYS \SystemRoot\system32\drivers\volmgr.sys \SystemRoot\System32\drivers\volmgrx.sys \SystemRoot\system32\drivers\pciide.sys \SystemRoot\system32\drivers\PCIIDEX.SYS \SystemRoot\System32\drivers\mountmgr.sys \SystemRoot\system32\DRIVERS\iaStor.sys \SystemRoot\system32\drivers\atapi.sys \SystemRoot\system32\drivers\ataport.SYS \SystemRoot\system32\drivers\msahci.sys \SystemRoot\system32\drivers\amdxata.sys \SystemRoot\system32\drivers\fltmgr.sys \SystemRoot\system32\drivers\fileinfo.sys \SystemRoot\System32\Drivers\Ntfs.sys \SystemRoot\System32\Drivers\msrpc.sys \SystemRoot\System32\Drivers\ksecdd.sys \SystemRoot\System32\Drivers\cng.sys \SystemRoot\System32\drivers\pcw.sys \SystemRoot\System32\Drivers\Fs_Rec.sys \SystemRoot\system32\drivers\ndis.sys \SystemRoot\system32\drivers\NETIO.SYS \SystemRoot\System32\Drivers\ksecpkg.sys \SystemRoot\System32\drivers\tcpip.sys \SystemRoot\System32\drivers\fwpkclnt.sys \SystemRoot\system32\drivers\volsnap.sys \SystemRoot\System32\drivers\rdyboost.sys \SystemRoot\System32\Drivers\mup.sys \SystemRoot\System32\drivers\hwpolicy.sys \SystemRoot\System32\DRIVERS\fvevol.sys \SystemRoot\system32\drivers\disk.sys \SystemRoot\system32\drivers\CLASSPNP.SYS \SystemRoot\System32\Drivers\Null.SYS \SystemRoot\System32\Drivers\Beep.SYS \SystemRoot\System32\drivers\vga.sys \SystemRoot\System32\drivers\VIDEOPRT.SYS \SystemRoot\System32\drivers\watchdog.sys \SystemRoot\system32\drivers\rdpencdd.sys \SystemRoot\System32\Drivers\Msfs.SYS \SystemRoot\System32\Drivers\Npfs.SYS \SystemRoot\system32\DRIVERS\tdx.sys \SystemRoot\system32\DRIVERS\TDI.SYS \SystemRoot\System32\DRIVERS\netbt.sys \SystemRoot\system32\drivers\afd.sys \SystemRoot\system32\DRIVERS\wfplwf.sys \SystemRoot\system32\DRIVERS\pacer.sys \SystemRoot\system32\DRIVERS\vwififlt.sys \SystemRoot\system32\DRIVERS\netbios.sys \SystemRoot\system32\DRIVERS\rdbss.sys \SystemRoot\system32\drivers\nsiproxy.sys \SystemRoot\System32\Drivers\dfsc.sys \SystemRoot\system32\DRIVERS\tunnel.sys \SystemRoot\system32\DRIVERS\HECIx64.sys \SystemRoot\system32\DRIVERS\usbehci.sys \SystemRoot\system32\DRIVERS\USBPORT.SYS \SystemRoot\system32\DRIVERS\HDAudBus.sys \SystemRoot\system32\DRIVERS\netr28x.sys \SystemRoot\system32\DRIVERS\vwifibus.sys \SystemRoot\system32\DRIVERS\asmtxhci.sys \SystemRoot\system32\DRIVERS\L1C62x64.sys \SystemRoot\system32\DRIVERS\i8042prt.sys \SystemRoot\system32\DRIVERS\SynTP.sys \SystemRoot\system32\DRIVERS\USBD.SYS \SystemRoot\system32\DRIVERS\mouclass.sys \SystemRoot\system32\DRIVERS\kbfiltr.sys \SystemRoot\system32\DRIVERS\kbdclass.sys \SystemRoot\system32\DRIVERS\cdrom.sys \SystemRoot\system32\DRIVERS\wmiacpi.sys \SystemRoot\system32\DRIVERS\blbdrive.sys \SystemRoot\system32\DRIVERS\CompositeBus.sys \SystemRoot\system32\DRIVERS\mssmbios.sys \SystemRoot\system32\DRIVERS\AgileVpn.sys \SystemRoot\system32\DRIVERS\rasl2tp.sys \SystemRoot\system32\DRIVERS\ndistapi.sys \SystemRoot\system32\DRIVERS\ndiswan.sys \SystemRoot\system32\DRIVERS\raspppoe.sys \SystemRoot\system32\DRIVERS\raspptp.sys \SystemRoot\system32\DRIVERS\rassstp.sys \SystemRoot\system32\DRIVERS\termdd.sys \SystemRoot\system32\DRIVERS\swenum.sys \SystemRoot\system32\DRIVERS\ks.sys \SystemRoot\system32\DRIVERS\umbus.sys \SystemRoot\system32\DRIVERS\usbhub.sys \SystemRoot\System32\Drivers\NDProxy.SYS \SystemRoot\system32\DRIVERS\asmthub3.sys \SystemRoot\System32\Drivers\crashdmp.sys \SystemRoot\System32\Drivers\dump_iaStor.sys \SystemRoot\System32\Drivers\dump_dumpfve.sys \SystemRoot\System32\win32k.sys \SystemRoot\System32\drivers\Dxapi.sys \SystemRoot\System32\drivers\dxg.sys \SystemRoot\System32\TSDDD.dll \SystemRoot\System32\framebuf.dll \SystemRoot\system32\DRIVERS\usbccgp.sys \SystemRoot\system32\DRIVERS\HIDPARSE.SYS \SystemRoot\system32\drivers\WudfPf.sys \SystemRoot\system32\DRIVERS\nwifi.sys \SystemRoot\system32\DRIVERS\ndisuio.sys \SystemRoot\system32\DRIVERS\bowser.sys \SystemRoot\System32\drivers\mpsdrv.sys \SystemRoot\system32\DRIVERS\mrxsmb.sys \SystemRoot\system32\DRIVERS\mrxsmb10.sys \SystemRoot\system32\DRIVERS\mrxsmb20.sys \SystemRoot\system32\DRIVERS\vwifimp.sys \SystemRoot\system32\DRIVERS\hidusb.sys \SystemRoot\system32\DRIVERS\HIDCLASS.SYS \SystemRoot\system32\DRIVERS\kbdhid.sys \SystemRoot\system32\DRIVERS\mouhid.sys \SystemRoot\System32\ATMFD.DLL \??\C:\Windows\system32\drivers\mbamchameleon.sys \??\C:\Windows\system32\drivers\mbamswissarmy.sys \Windows\System32\ntdll.dll \Windows\System32\smss.exe \Windows\System32\apisetschema.dll \Windows\System32\autochk.exe \Windows\System32\psapi.dll \Windows\System32\setupapi.dll \Windows\System32\imm32.dll \Windows\System32\iertutil.dll \Windows\System32\imagehlp.dll \Windows\System32\wininet.dll \Windows\System32\lpk.dll \Windows\System32\advapi32.dll \Windows\System32\oleaut32.dll \Windows\System32\msvcrt.dll \Windows\System32\Wldap32.dll \Windows\System32\comdlg32.dll \Windows\System32\shell32.dll \Windows\System32\clbcatq.dll \Windows\System32\ole32.dll \Windows\System32\nsi.dll \Windows\System32\kernel32.dll \Windows\System32\urlmon.dll \Windows\System32\shlwapi.dll \Windows\System32\rpcrt4.dll \Windows\System32\sechost.dll \Windows\System32\msctf.dll \Windows\System32\usp10.dll \Windows\System32\normaliz.dll \Windows\System32\ws2_32.dll \Windows\System32\user32.dll \Windows\System32\difxapi.dll \Windows\System32\gdi32.dll \Windows\System32\crypt32.dll \Windows\System32\devobj.dll \Windows\System32\wintrust.dll \Windows\System32\cfgmgr32.dll \Windows\System32\KernelBase.dll \Windows\System32\comctl32.dll \Windows\System32\msasn1.dll \Windows\SysWOW64\normaliz.dll ———– End ———– <<<1>>> Upper Device Name: \Device\Harddisk0\DR0 Upper Device Object: 0xfffffa8005e28060 Upper Device Driver Name: \Driver\Disk\ Lower Device Name: \Device\Ide\IAAStorageDevice-1\ Lower Device Object: 0xfffffa8003ca6050 Lower Device Driver Name: \Driver\iaStor\ Driver name found: iaStor Initialization returned 0x0 Load Function returned 0x0 Downloaded database version: v2013.03.09.09 Initializing… Done! <<<2>>> Device number: 0, partition: 2 Physical Sector Size: 512 Drive: 0, DevicePointer: 0xfffffa8005e28060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\ ——— Disk Stack —— DevicePointer: 0xfffffa8005e260e0, DeviceName: Unknown, DriverName: \Driver\partmgr\ DevicePointer: 0xfffffa8005e28060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\ DevicePointer: 0xfffffa8003ca0040, DeviceName: Unknown, DriverName: \Driver\ACPI\ DevicePointer: 0xfffffa8003ca6050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\ ———— End ———- Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\ Upper DeviceData: 0xfffff8a00607bc90, 0xfffffa8005e28060, 0xfffffa8003f56410 Lower DeviceData: 0xfffff8a004a58ce0, 0xfffffa8003ca6050, 0xfffffa80073de710 <<<3>>> Volume: C: File system type: NTFS SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes Scanning directory: C:\Windows\system32\drivers… <<<2>>> Device number: 0, partition: 2 <<<3>>> Volume: C: File system type: NTFS SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes Done! Drive 0 Scanning MBR on drive 0… Inspecting partition table: MBR Signature: 55AA Disk Signature: E3102A4B Partition information: Partition 0 type is Other (0x1c) Partition is NOT ACTIVE. Partition starts at LBA: 2048 Numsec = 52428800 Partition 1 type is Primary (0x7) Partition is ACTIVE. Partition starts at LBA: 52430848 Numsec = 586057728 Partition file system is NTFS Partition is bootable Partition 2 type is Primary (0x7) Partition is NOT ACTIVE. Partition starts at LBA: 638488576 Numsec = 826656768 Partition 3 type is Empty (0x0) Partition is NOT ACTIVE. Partition starts at LBA: 0 Numsec = 0 Disk Size: 750156374016 bytes Sector size: 512 bytes Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1465129168-1465149168)… Done! Performing system, memory and registry scan… ————————————— Malwarebytes Anti-Rootkit BETA 1.01.0.1021 © Malwarebytes Corporation 2011-2012 OS version: 6.1.7601 Windows 7 Service Pack 1 x64 System is currently in a safe mode Account is Administrative Internet Explorer version: 9.0.8112.16421 File system is: NTFS Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED CPU speed: 2.095000 GHz Memory total: 4194435072, free: 3344973824 ———— Kernel report ———— 03/09/2013 18:28:10 ———— Loaded modules ———– \SystemRoot\system32\ntoskrnl.exe \SystemRoot\system32\hal.dll \SystemRoot\system32\kdcom.dll \SystemRoot\system32\mcupdate_GenuineIntel.dll \SystemRoot\system32\PSHED.dll \SystemRoot\system32\CLFS.SYS \SystemRoot\system32\CI.dll \SystemRoot\system32\drivers\Wdf01000.sys \SystemRoot\system32\drivers\WDFLDR.SYS \SystemRoot\system32\drivers\ACPI.sys \SystemRoot\system32\drivers\WMILIB.SYS \SystemRoot\system32\drivers\msisadrv.sys \SystemRoot\system32\drivers\pci.sys \SystemRoot\system32\drivers\vdrvroot.sys \SystemRoot\system32\drivers\gfibto.sys \SystemRoot\System32\drivers\partmgr.sys \SystemRoot\system32\drivers\compbatt.sys \SystemRoot\system32\drivers\BATTC.SYS \SystemRoot\system32\drivers\volmgr.sys \SystemRoot\System32\drivers\volmgrx.sys \SystemRoot\system32\drivers\pciide.sys \SystemRoot\system32\drivers\PCIIDEX.SYS \SystemRoot\System32\drivers\mountmgr.sys \SystemRoot\system32\DRIVERS\iaStor.sys \SystemRoot\system32\drivers\atapi.sys \SystemRoot\system32\drivers\ataport.SYS \SystemRoot\system32\drivers\msahci.sys \SystemRoot\system32\drivers\amdxata.sys \SystemRoot\system32\drivers\fltmgr.sys \SystemRoot\system32\drivers\fileinfo.sys \SystemRoot\System32\Drivers\Ntfs.sys \SystemRoot\System32\Drivers\msrpc.sys \SystemRoot\System32\Drivers\ksecdd.sys \SystemRoot\System32\Drivers\cng.sys \SystemRoot\System32\drivers\pcw.sys \SystemRoot\System32\Drivers\Fs_Rec.sys \SystemRoot\system32\drivers\ndis.sys \SystemRoot\system32\drivers\NETIO.SYS \SystemRoot\System32\Drivers\ksecpkg.sys \SystemRoot\System32\drivers\tcpip.sys \SystemRoot\System32\drivers\fwpkclnt.sys \SystemRoot\system32\drivers\volsnap.sys \SystemRoot\System32\drivers\rdyboost.sys \SystemRoot\System32\Drivers\mup.sys \SystemRoot\System32\drivers\hwpolicy.sys \SystemRoot\System32\DRIVERS\fvevol.sys \SystemRoot\system32\drivers\disk.sys \SystemRoot\system32\drivers\CLASSPNP.SYS \SystemRoot\System32\Drivers\Null.SYS \SystemRoot\System32\Drivers\Beep.SYS \SystemRoot\System32\drivers\vga.sys \SystemRoot\System32\drivers\VIDEOPRT.SYS \SystemRoot\System32\drivers\watchdog.sys \SystemRoot\system32\drivers\rdpencdd.sys \SystemRoot\System32\Drivers\Msfs.SYS \SystemRoot\System32\Drivers\Npfs.SYS \SystemRoot\system32\DRIVERS\tdx.sys \SystemRoot\system32\DRIVERS\TDI.SYS \SystemRoot\System32\DRIVERS\netbt.sys \SystemRoot\system32\drivers\afd.sys \SystemRoot\system32\DRIVERS\wfplwf.sys \SystemRoot\system32\DRIVERS\pacer.sys \SystemRoot\system32\DRIVERS\vwififlt.sys \SystemRoot\system32\DRIVERS\netbios.sys \SystemRoot\system32\DRIVERS\rdbss.sys \SystemRoot\system32\drivers\nsiproxy.sys \SystemRoot\System32\Drivers\dfsc.sys \SystemRoot\system32\DRIVERS\tunnel.sys \SystemRoot\system32\DRIVERS\HECIx64.sys \SystemRoot\system32\DRIVERS\usbehci.sys \SystemRoot\system32\DRIVERS\USBPORT.SYS \SystemRoot\system32\DRIVERS\HDAudBus.sys \SystemRoot\system32\DRIVERS\netr28x.sys \SystemRoot\system32\DRIVERS\vwifibus.sys \SystemRoot\system32\DRIVERS\asmtxhci.sys \SystemRoot\system32\DRIVERS\L1C62x64.sys \SystemRoot\system32\DRIVERS\i8042prt.sys \SystemRoot\system32\DRIVERS\SynTP.sys \SystemRoot\system32\DRIVERS\USBD.SYS \SystemRoot\system32\DRIVERS\mouclass.sys \SystemRoot\system32\DRIVERS\kbfiltr.sys \SystemRoot\system32\DRIVERS\kbdclass.sys \SystemRoot\system32\DRIVERS\cdrom.sys \SystemRoot\system32\DRIVERS\wmiacpi.sys \SystemRoot\system32\DRIVERS\blbdrive.sys \SystemRoot\system32\DRIVERS\CompositeBus.sys \SystemRoot\system32\DRIVERS\mssmbios.sys \SystemRoot\system32\DRIVERS\AgileVpn.sys \SystemRoot\system32\DRIVERS\rasl2tp.sys \SystemRoot\system32\DRIVERS\ndistapi.sys \SystemRoot\system32\DRIVERS\ndiswan.sys \SystemRoot\system32\DRIVERS\raspppoe.sys \SystemRoot\system32\DRIVERS\raspptp.sys \SystemRoot\system32\DRIVERS\rassstp.sys \SystemRoot\system32\DRIVERS\termdd.sys \SystemRoot\system32\DRIVERS\swenum.sys \SystemRoot\system32\DRIVERS\ks.sys \SystemRoot\system32\DRIVERS\umbus.sys \SystemRoot\system32\DRIVERS\usbhub.sys \SystemRoot\System32\Drivers\NDProxy.SYS \SystemRoot\system32\DRIVERS\asmthub3.sys \SystemRoot\System32\Drivers\crashdmp.sys \SystemRoot\System32\Drivers\dump_iaStor.sys \SystemRoot\System32\Drivers\dump_dumpfve.sys \SystemRoot\System32\win32k.sys \SystemRoot\System32\drivers\Dxapi.sys \SystemRoot\System32\drivers\dxg.sys \SystemRoot\System32\TSDDD.dll \SystemRoot\System32\framebuf.dll \SystemRoot\system32\DRIVERS\usbccgp.sys \SystemRoot\system32\DRIVERS\HIDPARSE.SYS \SystemRoot\system32\drivers\WudfPf.sys \SystemRoot\system32\DRIVERS\nwifi.sys \SystemRoot\system32\DRIVERS\ndisuio.sys \SystemRoot\system32\DRIVERS\bowser.sys \SystemRoot\System32\drivers\mpsdrv.sys \SystemRoot\system32\DRIVERS\mrxsmb.sys \SystemRoot\system32\DRIVERS\mrxsmb10.sys \SystemRoot\system32\DRIVERS\mrxsmb20.sys \SystemRoot\system32\DRIVERS\vwifimp.sys \SystemRoot\system32\DRIVERS\hidusb.sys \SystemRoot\system32\DRIVERS\HIDCLASS.SYS \SystemRoot\system32\DRIVERS\kbdhid.sys \SystemRoot\system32\DRIVERS\mouhid.sys \SystemRoot\System32\ATMFD.DLL \??\C:\Windows\system32\drivers\mbamchameleon.sys \??\C:\Windows\system32\drivers\mbamswissarmy.sys \Windows\System32\ntdll.dll \Windows\System32\smss.exe \Windows\System32\apisetschema.dll \Windows\System32\autochk.exe \Windows\System32\psapi.dll \Windows\System32\setupapi.dll \Windows\System32\imm32.dll \Windows\System32\iertutil.dll \Windows\System32\imagehlp.dll \Windows\System32\wininet.dll \Windows\System32\lpk.dll \Windows\System32\advapi32.dll \Windows\System32\oleaut32.dll \Windows\System32\msvcrt.dll \Windows\System32\Wldap32.dll \Windows\System32\comdlg32.dll \Windows\System32\shell32.dll \Windows\System32\clbcatq.dll \Windows\System32\ole32.dll \Windows\System32\nsi.dll \Windows\System32\kernel32.dll \Windows\System32\urlmon.dll \Windows\System32\shlwapi.dll \Windows\System32\rpcrt4.dll \Windows\System32\sechost.dll \Windows\System32\msctf.dll \Windows\System32\usp10.dll \Windows\System32\normaliz.dll \Windows\System32\ws2_32.dll \Windows\System32\user32.dll \Windows\System32\difxapi.dll \Windows\System32\gdi32.dll \Windows\System32\crypt32.dll \Windows\System32\devobj.dll \Windows\System32\wintrust.dll \Windows\System32\cfgmgr32.dll \Windows\System32\KernelBase.dll \Windows\System32\comctl32.dll \Windows\System32\msasn1.dll \Windows\SysWOW64\normaliz.dll ———– End ———– <<<1>>> Upper Device Name: \Device\Harddisk0\DR0 Upper Device Object: 0xfffffa8005e28060 Upper Device Driver Name: \Driver\Disk\ Lower Device Name: \Device\Ide\IAAStorageDevice-1\ Lower Device Object: 0xfffffa8003ca6050 Lower Device Driver Name: \Driver\iaStor\ Device already Exists: 0xfffffa80073de710 Initializing… Done! <<<2>>> Device number: 0, partition: 2 Physical Sector Size: 512 Drive: 0, DevicePointer: 0xfffffa8005e28060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\ ——— Disk Stack —— DevicePointer: 0xfffffa8005e260e0, DeviceName: Unknown, DriverName: \Driver\partmgr\ DevicePointer: 0xfffffa8005e28060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\ DevicePointer: 0xfffffa8003ca0040, DeviceName: Unknown, DriverName: \Driver\ACPI\ DevicePointer: 0xfffffa8003ca6050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\ ———— End ———- Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\ Upper DeviceData: 0xfffff8a00c3044e0, 0xfffffa8005e28060, 0xfffffa8003f56410 Lower DeviceData: 0xfffff8a002fe24e0, 0xfffffa8003ca6050, 0xfffffa80073de710 <<<3>>> Volume: C: File system type: NTFS SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes Scanning directory: C:\Windows\system32\drivers… <<<2>>> Device number: 0, partition: 2 <<<3>>> Volume: C: File system type: NTFS SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes Done! Drive 0 Scanning MBR on drive 0… Inspecting partition table: MBR Signature: 55AA Disk Signature: E3102A4B Partition information: Partition 0 type is Other (0x1c) Partition is NOT ACTIVE. Partition starts at LBA: 2048 Numsec = 52428800 Partition 1 type is Primary (0x7) Partition is ACTIVE. Partition starts at LBA: 52430848 Numsec = 586057728 Partition file system is NTFS Partition is bootable Partition 2 type is Primary (0x7) Partition is NOT ACTIVE. Partition starts at LBA: 638488576 Numsec = 826656768 Partition 3 type is Empty (0x0) Partition is NOT ACTIVE. Partition starts at LBA: 0 Numsec = 0 Disk Size: 750156374016 bytes Sector size: 512 bytes Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1465129168-1465149168)… Done! Performing system, memory and registry scan… Done! Scan finished Well, that´s it - maybe one should now try restarting in normal mode? Jens
You can try it, but I want you to run ComboFix: (you can run it in safe mode)

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

———->NOTE<———-

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix….please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC
Got the ComboFix log here: ComboFix 13-03-09.01 - Sheana 09/03/2013 19:56:10.1.2 - x64 NETWORK Microsoft Windows 7 Home Premium 6.1.7601.1.1252.34.1033.18.4000.3203 [GMT 1:00] Running from: c:\users\[removed]\Desktop\ComboFix.exe AV: Lavasoft Ad-Aware *Disabled/Updated* {E0D97DD4-42BA-B3F2-A5A7-22E9ACE81FC7} FW: Lavasoft Ad-Aware *Disabled* {D8E2FCF1-08D5-B2AA-8EF8-8BDC523B58BC} SP: Lavasoft Ad-Aware *Disabled/Updated* {5BB89C30-6480-BC7C-9F17-199BD76F557A} SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} * Created a new restore point . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\programdata\FullRemove.exe c:\users\Sheana\AppData\Roaming\skype.ini c:\windows\msvcr71.dll . . ((((((((((((((((((((((((( Files Created from 2013-02-09 to 2013-03-09 ))))))))))))))))))))))))))))))) . . 2013-03-09 19:01 . 2013-03-09 19:01 ——– d—–w- c:\users\Default\AppData\Local\temp 2013-03-09 17:12 . 2013-03-09 17:28 157000 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2013-03-09 17:12 . 2013-03-09 17:12 36680 —-a-w- c:\windows\system32\drivers\mbamchameleon.sys 2013-03-08 13:37 . 2013-03-08 13:37 95648 —-a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll 2013-03-08 13:37 . 2013-03-08 13:37 ——– d—–w- c:\program files (x86)\Java 2013-03-08 12:47 . 2013-03-08 12:47 ——– d—–w- c:\program files (x86)\Mozilla Maintenance Service 2013-03-08 10:08 . 2013-03-08 13:41 ——– d—–w- c:\program files\Microsoft Silverlight 2013-02-13 20:25 . 2013-01-09 01:10 996352 —-a-w- c:\program files\Common Files\Microsoft Shared\VGX\VGX.dll 2013-02-13 20:25 . 2013-01-08 22:01 768000 —-a-w- c:\program files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll 2013-02-13 19:30 . 2013-01-05 05:53 5553512 —-a-w- c:\windows\system32\ntoskrnl.exe 2013-02-13 19:30 . 2013-01-05 05:00 3967848 —-a-w- c:\windows\SysWow64\ntkrnlpa.exe 2013-02-13 19:30 . 2013-01-05 05:00 3913064 —-a-w- c:\windows\SysWow64\ntoskrnl.exe 2013-02-13 19:30 . 2013-01-04 03:26 3153408 —-a-w- c:\windows\system32\win32k.sys 2013-02-13 19:30 . 2013-01-04 05:46 215040 —-a-w- c:\windows\system32\winsrv.dll 2013-02-13 19:29 . 2013-01-04 02:47 25600 —-a-w- c:\windows\SysWow64\setup16.exe 2013-02-13 19:29 . 2013-01-04 02:47 14336 —-a-w- c:\windows\SysWow64\ntvdm64.dll 2013-02-13 19:29 . 2013-01-04 04:51 5120 —-a-w- c:\windows\SysWow64\wow32.dll 2013-02-13 19:29 . 2013-01-04 02:47 7680 —-a-w- c:\windows\SysWow64\instnm.exe 2013-02-13 19:29 . 2013-01-04 02:47 2048 —-a-w- c:\windows\SysWow64\user.exe 2013-02-13 19:29 . 2013-01-03 06:00 1913192 —-a-w- c:\windows\system32\drivers\tcpip.sys 2013-02-13 19:29 . 2013-01-03 06:00 288088 —-a-w- c:\windows\system32\drivers\FWPKCLNT.SYS . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2013-03-09 12:20 . 2012-11-14 22:49 380 —-a-w- c:\users\Sheana\AppData\Roaming\sp_data.sys 2013-03-08 13:37 . 2013-01-10 17:49 861088 —-a-w- c:\windows\SysWow64\npDeployJava1.dll 2013-03-08 13:37 . 2013-01-10 17:49 782240 —-a-w- c:\windows\SysWow64\deployJava1.dll 2013-03-03 15:05 . 2013-01-10 14:18 71024 —-a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl 2013-03-03 15:05 . 2013-01-10 14:18 691568 —-a-w- c:\windows\SysWow64\FlashPlayerApp.exe 2013-02-13 20:29 . 2012-12-03 16:20 70004024 —-a-w- c:\windows\system32\MRT.exe 2013-02-11 10:28 . 2013-01-09 04:32 38456 —-a-w- c:\windows\system32\drivers\gfiark.sys 2013-01-09 01:32 . 2013-01-09 01:32 14456 —-a-w- c:\windows\system32\drivers\gfibto.sys 2013-01-09 00:12 . 2013-01-09 00:12 388096 —-a-r- c:\users\Sheana\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe 2013-01-04 04:43 . 2013-02-13 19:29 44032 —-a-w- c:\windows\apppatch\acwow64.dll 2012-12-16 17:11 . 2013-01-09 02:07 46080 —-a-w- c:\windows\system32\atmlib.dll 2012-12-16 14:45 . 2013-01-09 02:07 367616 —-a-w- c:\windows\system32\atmfd.dll 2012-12-16 14:13 . 2013-01-09 02:07 295424 —-a-w- c:\windows\SysWow64\atmfd.dll 2012-12-16 14:13 . 2013-01-09 02:07 34304 —-a-w- c:\windows\SysWow64\atmlib.dll 2012-12-10 11:01 . 2013-01-14 21:20 19896 —-a-w- c:\windows\system32\roboot64.exe . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{6c97a91e-4524-4019-86af-2aa2d567bf5c}] 2012-12-12 10:48 87448 —-a-w- c:\program files (x86)\adawaretb\adawareDx.dll . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar] "{6c97a91e-4524-4019-86af-2aa2d567bf5c}"= "c:\program files (x86)\adawaretb\adawareDx.dll" [2012-12-12 87448] . [HKEY_CLASSES_ROOT\clsid\{6c97a91e-4524-4019-86af-2aa2d567bf5c}] . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Spotify"="c:\users\Sheana\AppData\Roaming\Spotify\Spotify.exe" [2012-12-03 7880664] "Spotify Web Helper"="c:\users\Sheana\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2012-12-03 1199576] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "Ad-Aware Antivirus"="c:\program files (x86)\Ad-Aware Antivirus\AdAwareLauncher –windows-run" [X] "Nuance PDF Reader-reminder"="c:\program files (x86)\Nuance\PDF Reader\Ereg\Ereg.exe" [2008-11-03 328992] "ASUSPRP"="c:\program files (x86)\ASUS\APRP\APRP.EXE" [2011-10-19 3331312] "ASUSWebStorage"="c:\program files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSPanel.exe" [2011-07-29 737104] "SonicMasterTray"="c:\program files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe" [2010-07-10 984400] "ATKOSD2"="c:\program files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe" [2011-12-23 318080] "ATKMEDIA"="c:\program files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe" [2011-10-25 174720] "HControlUser"="c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe" [2009-06-19 105016] "Wireless Console 3"="c:\program files (x86)\ASUS\Wireless Console 3\wcourier.exe" [2011-10-19 2319536] "Ad-Aware Browsing Protection"="c:\programdata\Ad-Aware Browsing Protection\adawarebp.exe" [2012-12-11 542104] "SearchProtection"="c:\programdata\Search Protection\_run.bat" [2013-01-09 172] "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce] "Z1"="c:\users\Sheana\Desktop\Malwarebytes\mbar-1.01.0.1021\mbar\mbar.exe" [2013-03-09 1363016] . c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ AsusVibeLauncher.lnk - c:\program files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe [2011-10-19 549040] FancyStart daemon.lnk - c:\windows\Installer\{C944B4C5-1C4D-4D95-8AC0-7CEF13914131}\_77B5857C27147149171BE7.exe [2012-4-15 12862] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Ad-Aware Service] @="Ad-Aware Service" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer] @="Service" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBAMSvc] @="Service" . R1 ATKWMIACPIIO;ATKWMIACPI Driver;c:\program files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [2011-09-07 17536] R2 AFBAgent;AFBAgent;c:\windows\system32\FBAgent.exe [2011-03-03 379520] R2 ASMMAP64;ASMMAP64;c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-07-03 15416] R2 ASUS InstantOn;ASUS InstantOn Service;c:\program files (x86)\ASUS\InstantOn for NB\InsOnSrv.exe [2012-02-17 277120] R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576] R2 SBAMSvc;Ad-Aware;c:\program files (x86)\Ad-Aware Antivirus\SBAMSvc.exe [2012-09-20 3677000] R2 sbapifs;sbapifs;c:\windows\system32\DRIVERS\sbapifs.sys [2012-09-12 82872] R2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-12-21 2656280] R3 esgiguard;esgiguard;c:\program files\Enigma Software Group\SpyHunter\esgiguard.sys [x] R3 gfiark;gfiark;c:\windows\system32\drivers\gfiark.sys [2013-02-11 38456] R3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2011-11-03 317440] R3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;c:\windows\system32\DRIVERS\SiSG664.sys [2009-06-10 56832] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392] R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 31232] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-12-03 1255736] R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184] S0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [2013-01-09 14456] S2 Ad-Aware Service;Ad-Aware Service;c:\program files (x86)\Ad-Aware Antivirus\AdAwareService.exe [2012-12-14 1236968] S3 asmthub3;ASMedia USB3 Hub Service;c:\windows\system32\DRIVERS\asmthub3.sys [2011-11-22 130024] S3 asmtxhci;ASMEDIA XHCI Service;c:\windows\system32\DRIVERS\asmtxhci.sys [2011-11-22 395752] S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2010-08-24 76912] S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2013-03-09 36680] S3 mbamswissarmy;mbamswissarmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-03-09 157000] S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys [2012-02-04 1838656] . . — Other Services/Drivers In Memory — . *NewlyCreated* - MBAMCHAMELEON *NewlyCreated* - MBAMSWISSARMY . Contents of the 'Scheduled Tasks' folder . 2013-03-09 c:\windows\Tasks\Adobe Flash Player Updater.job - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-01-10 15:05] . . ——— X64 Entries ———– . . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_B] @="{6D4133E5-0742-4ADC-8A8C-9303440F7190}" [HKEY_CLASSES_ROOT\CLSID\{6D4133E5-0742-4ADC-8A8C-9303440F7190}] 2011-05-25 07:09 227840 —-a-w- c:\program files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSShellExt64.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_O] @="{64174815-8D98-4CE6-8646-4C039977D808}" [HKEY_CLASSES_ROOT\CLSID\{64174815-8D98-4CE6-8646-4C039977D808}] 2011-05-25 07:09 227840 —-a-w- c:\program files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSShellExt64.dll . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-11-03 167704] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-11-03 392472] "AmIcoSinglun64"="c:\program files (x86)\AmIcoSingLun\AmIcoSinglun64.exe" [2011-03-21 361984] "RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2011-08-16 2277480] . ——- Supplementary Scan ——- . uLocal Page = c:\windows\system32\blank.htm uStart Page = hxxp://www.google.es/ mStart Page = hxxp://asus.msn.com mLocal Page = c:\windows\SysWOW64\blank.htm TCP: DhcpNameServer = 192.168.1.1 FF - ProfilePath - c:\users\Sheana\AppData\Roaming\Mozilla\Firefox\Profiles\eldxg9nf.default-1359108170852\ FF - prefs.js: browser.startup.homepage - hxxp://www.google.es/ . - - - - ORPHANS REMOVED - - - - . Toolbar-Locked - (no file) Wow6432Node-HKLM-Run-ROC_roc_ssl_v12 - c:\program files (x86)\AVG Secure Search\ROC_roc_ssl_v12.exe SafeBoot-mbamchameleon SafeBoot-mbamswissarmy Toolbar-Locked - (no file) HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe HKLM-Run-SynAsusAcpi - c:\program files (x86)\Synaptics\SynTP\SynAsusAcpi.exe AddRemove-ASUS_Screensaver - c:\windows\system32\ASUS_Screensaver.scr . . . ——————— LOCKED REGISTRY KEYS ——————— . [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_171_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_171_ActiveX.exe" . [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_171_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_171_ActiveX.exe" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_171.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.11" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_171.ocx, 1" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_171.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_171.ocx, 1" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\system\ControlSet002\Control\PCW\Security] @Denied: (Full) (Everyone) . Completion time: 2013-03-09 20:04:14 ComboFix-quarantined-files.txt 2013-03-09 19:04 . Pre-Run: 179.529.392.128 bytes free Post-Run: 181.081.427.968 bytes free . - - End Of File - - B3BCA6C5B80519EF16006DEEF1B0A675 That´s it Jens
Hi Charlie Sorry to say, but in normal mode it crashes after entering the password, and I get the the blue screen saying Windows shut down unexpectedly… Jens
I dunno.. Now after restarting a couple of times, it is working good I will come back if the problems occur Thank you so much, when I have a bit of money, I certainly will send a bit to this very good forum Jens
Hi again It connects in safe mode, but in normal mode it behaves erraticly (no internet, still crashes unexpectedly, the mouse doesn´t respond..) I tried repair in network connections (if it was a result of running ComboFix, and it worked, but after rebooting it didn´t) Things could be better… Jens
Internet access seems to be a new and persistent problem The internet connection goes when the computer is turned off. Then every time I restart, I have to do have Windows fix it. But even though it says internet capability turned off, it is enabled when you look at the LAN properties. None of this is a problem in safe mode

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