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Spyware / Malware / Virus Removal

Hard Drive Never Stops [Solved]

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The last month or so I have been having expanding issues. Firstly it started that I couldn't open pictures or videos in Windows Explorer. Then my Windows Media Player stopped working. Then I lost WinZip. Now, my hard drive is going non stop and my income tax program isn't working. I'm not sure what's going on but my computer needs help. And, as in the past, you guys are the best for getting help.

Thanks


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:58:24 PM, on 06/03/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\proXPN\bin\proxpn.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\PLFSetI.exe
C:\Program Files (x86)\Logitech\Vid HD\Vid.exe
C:\Program Files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe
C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe
C:\Program Files (x86)\Video Web Camera\traybar.exe
C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe
C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe
C:\Program Files (x86)\Common Files\Research In Motion\Tunnel Manager\PeerManager.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files (x86)\Research In Motion\BlackBerry Link\BlackBerryLink.Helper.exe
C:\Program Files (x86)\Research In Motion\BlackBerry Link\BlackBerryLink.AutoUpdate.exe
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\Derek\Downloads\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.gateway.com/rdr.aspx?b=ACG…d4z125a4772520o
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
O2 - BHO: ContentBlockerBrowserHelperObject - {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - (no file)
O2 - BHO: VirtualKeyboardBrowserHelperObject - {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Safe Money Plugin - {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\OnlineBanking\online_banking_bho.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Vuze Remote - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\UrlAdvisor\klwtbbho.dll
O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
O3 - Toolbar: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
O4 - HKLM\..\Run: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -h -k
O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files (x86)\Video Web Camera\traybar.exe"
O4 - HKLM\..\Run: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [AgentMonitor] C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe
O4 - HKLM\..\Run: [Garmin Lifetime Updater] C:\Program Files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe /StartMinimized
O4 - HKLM\..\Run: [BingDesktop] C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe /fromkey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe"
O4 - HKLM\..\Run: [RIM PeerManager] "C:\Program Files (x86)\Common Files\Research In Motion\Tunnel Manager\PeerManager.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Logitech Vid] "C:\Program Files (x86)\Logitech\Vid HD\Vid.exe" -bootmode
O4 - HKCU\..\Run: [WeatherEye] C:\Users\Derek\AppData\Local\TheWeatherNetwork\WeatherEye\WeatherEye.exe
O4 - HKCU\..\Run: [Garmin Lifetime Updater] C:\Program Files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe /StartMinimized
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [BlackBerryLink.exe] "C:\Program Files (x86)\Research In Motion\BlackBerry Link\BlackBerryLink.exe" /minimize
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: EvernoteClipper.lnk = C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ie_banner_deny.htm
O9 - Extra button: Virtual Keyboard - {0C4CC089-D306-440D-9772-464E226F6539} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: URLs check - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\UrlAdvisor\klwtbbho.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: Garmin Communicator Plug-In - https://static.garmincdn.com/gcp/ie/2.9.3.0…inAxControl.CAB
O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} (WRC Class) - http://trial.trymicrosoftoffice.com/trialo…osoft/wrc32.ocx
O16 - DPF: {CAFECAFE-0013-0001-0028-ABCDEFABCDEF} (JInitiator 1.3.1.28) -
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: intu-tt2010 - {97A0575E-2309-4E75-8509-B1F9390C4DE7} - C:\Program Files (x86)\TurboTax 2010\ic2010pp.dll
O18 - Protocol: intu-tt2011 - {B3B5DAD9-E96D-45B4-B636-B6CF2F773DE1} - C:\Program Files (x86)\TurboTax 2011\ic2011pp.dll
O18 - Protocol: intu-tt2012 - {02F985EF-502B-4597-993F-6BF9E004C138} - C:\Program Files (x86)\TurboTax 2012\ic2012pp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Autodesk Content Service - Unknown owner - C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe
O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe
O23 - Service: BlackBerry Device Manager (Blackberry Device Manager) - Research In Motion Limited - C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service 64 - Flexera Software, Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: GRegService (Greg_Service) - Acer Incorporated - C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NTI IScheduleSvc - NewTech Infosystems, Inc. - C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: RIM MDNS - Apple Inc. - C:\Program Files (x86)\Common Files\Research In Motion\Tunnel Manager\mDNSResponder.exe
O23 - Service: BlackBerry Link Communication Manager (RIM Tunnel Service) - Research In Motion Limited - C:\Program Files (x86)\Common Files\Research In Motion\Tunnel Manager\tunmgr.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Updater Service - Acer - C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

–
End of file - 16699 bytes
Hi Worldway,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.


Let's try a couple things to get started:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).

Then:

AdwCleaner

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

And finally - I'd like to see a better log.

Please download DDS by sUBs from one of the following links and save it to your desktop.
    • DDS.scr
    • DDS.pif
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments, attach.txt will open in a second window.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and the click UPLOAD.

So, in your next post I'd like to see:
  • Mbam log
  • AdwCleaner log
  • two DDS logs
I got two log files after running AdwCleaner. I'll post them both, they are AdwCleaner[R1] and AdwCleaner[S1]. Also, when I ran DDS.scr the log file was just mumble jumble. The first line said "unable to run from DOS" then it was just 200 lines of garbage. They was no second report. I tried downloading and running DDS.pif but the site wouldn't come up. Let me know if you want me to show you the report I did get from DDS.scr. Malwarebytes Anti-Malware 1.70.0.1100 www.malwarebytes.org Database version: v2013.03.10.03 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 9.0.8112.16421 Derek :: DEREK-PC [administrator] 10/03/2013 12:21:17 PM mbam-log-2013-03-10 (12-21-17).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 215189 Time elapsed: 5 minute(s), 52 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 2 C:\ProgramData\wxDfast (PUP.wxDfast) -> Quarantined and deleted successfully. C:\ProgramData\wxDfast\data (PUP.wxDfast) -> Quarantined and deleted successfully. Files Detected: 7 C:\ProgramData\wxDfast\bhoclass.dll (PUP.DownloadnSave) -> Quarantined and deleted successfully. C:\ProgramData\wxDfast\background.html (PUP.wxDfast) -> Quarantined and deleted successfully. C:\ProgramData\wxDfast\content.js (PUP.wxDfast) -> Quarantined and deleted successfully. C:\ProgramData\wxDfast\fgnippahjheicjenccifemomfgjofdhp.crx (PUP.wxDfast) -> Quarantined and deleted successfully. C:\ProgramData\wxDfast\settings.ini (PUP.wxDfast) -> Quarantined and deleted successfully. C:\ProgramData\wxDfast\data\content.js (PUP.wxDfast) -> Quarantined and deleted successfully. C:\ProgramData\wxDfast\data\jsondb.js (PUP.wxDfast) -> Quarantined and deleted successfully. (end) # AdwCleaner v2.114 - Logfile created 03/10/2013 at 12:40:51 # Updated 05/03/2013 by Xplode # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits) # User : Derek - DEREK-PC # Boot Mode : Normal # Running from : C:\Users\Derek\Downloads\adwcleaner.exe # Option [Search] ***** [Services] ***** ***** [Files / Folders] ***** File Found : C:\END Folder Found : C:\Program Files (x86)\Trymedia Folder Found : C:\Program Files (x86)\Vuze_Remote Folder Found : C:\Program Files (x86)\Vuze_Remote Folder Found : C:\ProgramData\InstallMate Folder Found : C:\ProgramData\Partner Folder Found : C:\ProgramData\Premium Folder Found : C:\Users\Derek\AppData\Local\Conduit Folder Found : C:\Users\Derek\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacgpkgadgmibnhpdidcnfafllnmeomc Folder Found : C:\Users\Derek\AppData\LocalLow\Conduit Folder Found : C:\Users\Derek\AppData\LocalLow\Vuze_Remote Folder Found : C:\Users\Derek\AppData\LocalLow\Vuze_Remote Folder Found : C:\Users\Derek\AppData\Roaming\OpenCandy ***** [Registry] ***** Key Found : HKCU\Software\AppDataLow\Software\Conduit Key Found : HKCU\Software\AppDataLow\Software\SmartBar Key Found : HKCU\Software\AppDataLow\Software\Vuze_Remote Key Found : HKCU\Software\AppDataLow\Toolbar Key Found : HKCU\Software\Conduit Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BA14329E-9550-4989-B3F2-9732E92D17CC} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BA14329E-9550-4989-B3F2-9732E92D17CC} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BA14329E-9550-4989-B3F2-9732E92D17CC} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BA14329E-9550-4989-B3F2-9732E92D17CC} Key Found : HKCU\Software\StartSearch Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT2504091 Key Found : HKLM\Software\Conduit Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{B780C69F-3984-448E-9E17-343D65C28F48} Key Found : HKLM\Software\Vuze_Remote Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B780C69F-3984-448E-9E17-343D65C28F48} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{BA14329E-9550-4989-B3F2-9732E92D17CC} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{BA14329E-9550-4989-B3F2-9732E92D17CC} Key Found : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\pacgpkgadgmibnhpdidcnfafllnmeomc Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{3F8FA8CD-0B1E-4221-9170-07B35B103B9B} Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{C2A900DE-E71E-4B73-9322-67D24BAACED4} Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA14329E-9550-4989-B3F2-9732E92D17CC} Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA14329E-9550-4989-B3F2-9732E92D17CC} Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Vuze_Remote Toolbar Key Found : HKLM\SOFTWARE\Classes\Interface\{BBA74401-6D6F-4BBD-9F65-E8623814F3BB} Key Found : HKLM\SOFTWARE\Classes\Interface\{D2F39980-399F-492E-8D88-5FF7CCB3B47F} Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{BA14329E-9550-4989-B3F2-9732E92D17CC}] Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{BA14329E-9550-4989-B3F2-9732E92D17CC}] Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{BA14329E-9550-4989-B3F2-9732E92D17CC}] Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{BA14329E-9550-4989-B3F2-9732E92D17CC}] ***** [Internet Browsers] ***** -\\ Internet Explorer v9.0.8112.16457 [OK] Registry is clean. -\\ Mozilla Firefox v19.0.2 (en-US) File : C:\Users\Derek\AppData\Roaming\Mozilla\Firefox\Profiles\gfh0kp8i.default\prefs.js [OK] File is clean. -\\ Google Chrome v25.0.1364.152 File : C:\Users\Derek\AppData\Local\Google\Chrome\User Data\Default\Preferences [OK] File is clean. ************************* AdwCleaner[R1].txt - [4147 octets] - [10/03/2013 12:40:51] ########## EOF - C:\AdwCleaner[R1].txt - [4207 octets] ########## # AdwCleaner v2.114 - Logfile created 03/10/2013 at 12:41:55 # Updated 05/03/2013 by Xplode # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits) # User : Derek - DEREK-PC # Boot Mode : Normal # Running from : C:\Users\Derek\Downloads\adwcleaner.exe # Option [Delete] ***** [Services] ***** ***** [Files / Folders] ***** File Deleted : C:\END Folder Deleted : C:\Program Files (x86)\Trymedia Folder Deleted : C:\Program Files (x86)\Vuze_Remote Folder Deleted : C:\ProgramData\InstallMate Folder Deleted : C:\ProgramData\Partner Folder Deleted : C:\ProgramData\Premium Folder Deleted : C:\Users\Derek\AppData\Local\Conduit Folder Deleted : C:\Users\Derek\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacgpkgadgmibnhpdidcnfafllnmeomc Folder Deleted : C:\Users\Derek\AppData\LocalLow\Conduit Folder Deleted : C:\Users\Derek\AppData\LocalLow\Vuze_Remote Folder Deleted : C:\Users\Derek\AppData\Roaming\OpenCandy ***** [Registry] ***** Key Deleted : HKCU\Software\AppDataLow\Software\Conduit Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar Key Deleted : HKCU\Software\AppDataLow\Software\Vuze_Remote Key Deleted : HKCU\Software\AppDataLow\Toolbar Key Deleted : HKCU\Software\Conduit Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BA14329E-9550-4989-B3F2-9732E92D17CC} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BA14329E-9550-4989-B3F2-9732E92D17CC} Key Deleted : HKCU\Software\StartSearch Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2504091 Key Deleted : HKLM\Software\Conduit Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{B780C69F-3984-448E-9E17-343D65C28F48} Key Deleted : HKLM\Software\Vuze_Remote Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B780C69F-3984-448E-9E17-343D65C28F48} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{BA14329E-9550-4989-B3F2-9732E92D17CC} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\pacgpkgadgmibnhpdidcnfafllnmeomc Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{3F8FA8CD-0B1E-4221-9170-07B35B103B9B} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{C2A900DE-E71E-4B73-9322-67D24BAACED4} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA14329E-9550-4989-B3F2-9732E92D17CC} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Vuze_Remote Toolbar Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BBA74401-6D6F-4BBD-9F65-E8623814F3BB} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D2F39980-399F-492E-8D88-5FF7CCB3B47F} Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{BA14329E-9550-4989-B3F2-9732E92D17CC}] Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{BA14329E-9550-4989-B3F2-9732E92D17CC}] ***** [Internet Browsers] ***** -\\ Internet Explorer v9.0.8112.16457 [OK] Registry is clean. -\\ Mozilla Firefox v19.0.2 (en-US) File : C:\Users\Derek\AppData\Roaming\Mozilla\Firefox\Profiles\gfh0kp8i.default\prefs.js [OK] File is clean. -\\ Google Chrome v25.0.1364.152 File : C:\Users\Derek\AppData\Local\Google\Chrome\User Data\Default\Preferences [OK] File is clean. ************************* AdwCleaner[R1].txt - [4272 octets] - [10/03/2013 12:40:51] AdwCleaner[S1].txt - [3477 octets] - [10/03/2013 12:41:55] ########## EOF - C:\AdwCleaner[S1].txt - [3537 octets] ########## Thanks for your help
. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 25/12/2010 10:44:21 PM System Uptime: 10/03/2013 12:43:44 PM (6 hours ago) . Motherboard: Gateway | | TC73 Processor: Pentium® Dual-Core CPU T4500 @ 2.30GHz | uPGA-478 | 2300/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 285 GiB total, 51.044 GiB free. D: is CDROM () E: is CDROM () . ==== Disabled Device Manager Items ============= . Class GUID: Description: pcouffin device … Device ID: ROOT\PCOUFFIN\0000 Manufacturer: Name: pcouffin device … PNP Device ID: ROOT\PCOUFFIN\0000 Service: . ==== System Restore Points =================== . RP301: 22/02/2013 8:30:58 PM - Restore Operation RP302: 23/02/2013 7:46:45 AM - Windows Update RP303: 26/02/2013 8:10:27 PM - Windows Update RP304: 01/03/2013 7:01:00 PM - Removed WinZip 15.0 RP305: 01/03/2013 7:17:06 PM - Installed Rapport RP306: 02/03/2013 8:58:25 AM - Windows Update RP307: 03/03/2013 10:28:56 AM - Installed Java 7 Update 15 RP308: 03/03/2013 10:57:39 AM - Installed Rapport RP309: 06/03/2013 6:07:05 PM - Windows Update RP310: 06/03/2013 6:24:42 PM - Installed TurboTax 2012. . ==== Installed Programs ====================== . Update for Microsoft Office 2007 (KB2508958) Acrobat.com Adobe AIR Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.5) Amazon Kindle AnswerWorks 5.0 English Runtime Apple Application Support Apple Mobile Device Support Apple Software Update Art Explosion Greeting Card Factory Express Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver Auslogics Disk Defrag AutoCAD 2012 - English AutoCAD 2012 Language Pack - English Autodesk Content Service Autodesk Inventor Fusion 2012 Autodesk Inventor Fusion 2012 Language Pack Autodesk Inventor Fusion plug-in for AutoCAD 2012 Autodesk Inventor Fusion plug-in language pack for AutoCAD 2012 Autodesk Material Library 2012 Autodesk Material Library Base Resolution Image Library 2012 Backup Manager Basic Bing Desktop BlackBerry Device Manager 7.0 BlackBerry Device Software Updater BlackBerry Link Bonjour Canon Easy-WebPrint EX Canon IJ Network Scan Utility Canon IJ Network Tool Canon MP Navigator EX 3.1 Canon MX870 series MP Drivers Canon Speed Dial Utility Canon Utilities Easy-PhotoPrint EX Canon Utilities My Printer Canon Utilities Solution Menu CCleaner cGPSmapper Free 0100d Compatibility Pack for the 2007 Office system D3DX10 eBay Worldwide eReg Evernote v. 4.5.3 FARO LS 1.1.406.58 Free Convert to DIVX AVI WMV MP4 MPEG Converter 5.8 FUJIFILM MyFinePix Studio 3.2 Garmin BaseCamp Garmin Lifetime Updater Garmin MapSource Garmin USB Drivers Garmin WebUpdater Gateway Games Gateway InfoCentre Gateway MyBackup Gateway Power Management Gateway Recovery Management Gateway Registration Gateway Updater GCalc 3 Google Chrome Google Earth Google SketchUp 8 Google Toolbar for Internet Explorer Google Update Helper Guitar Pro 6 HDAUDIO Soft Data Fax Modem with SmartCP Identity Card Intel® Graphics Media Accelerator Driver Intel® Matrix Storage Manager iSEEK AnswerWorks English Runtime iTunes Java 7 Update 15 Java Auto Updater Java™ 6 Update 31 Junk Mail filter update K-Lite Codec Pack 4.0.0 (Full) Kaspersky Internet Security 2013 Launch Manager Learning Lodge Navigator Legends Of The Lost 1.0 Logitech Gaming Software 5.10 Logitech SetPoint 6.20 Logitech Vid HD Magic DVD Copier V6.0.2s Magic DVD Ripper V5.5.0 Malwarebytes Anti-Malware version 1.70.0.1100 Media Go Media Go Video Playback Engine 1.96.112.08260 Media Player Codec Pack 4.2.4 Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Extended Microsoft Application Error Reporting Microsoft Flight Simulator 2004 A Century of Flight Microsoft Office 2007 Service Pack 3 (SP3) Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office File Validation Add-In Microsoft Office Office 64-bit Components 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Office Professional 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared 64-bit MUI (English) 2007 Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Works Mozilla Firefox 19.0.2 (x86 en-US) Mozilla Maintenance Service MSVCRT MSVCRT_amd64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) My Trail Maps NEW YORK TOPO NVIDIA PhysX NWZ-Z1000 WALKMAN Guide Oracle JInitiator [removed] Picasa 3 PlayStation®Network Downloader PlayStation®Store PowerISO proXPN 2.5.2 Quicken 2013 QuickTime Railworks 3: Train Simulator 2012 Deluxe Rapport RBVirtualFolder64Inst Realtek High Definition Audio Driver Roxio Burn Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Extended (KB2487367) Security Update for Microsoft .NET Framework 4 Extended (KB2656351) Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition Ship Simulator 2008 Skype™ 6.1 Synaptics Pointing Device Driver TurboTax 2010 TurboTax 2011 TurboTax 2012 Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2473228) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Extended (KB2468871) Update for Microsoft .NET Framework 4 Extended (KB2533523) Update for Microsoft .NET Framework 4 Extended (KB2600217) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition Update for Microsoft Office Access 2007 Help (KB963663) Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition Update for Microsoft Office Outlook 2007 Help (KB963677) Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760573) 32-Bit Edition Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Publisher 2007 Help (KB963667) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) Update Installer for WildTangent Games App Video Web Camera VLC media player 2.0.5 VTech Download Agent Library WeatherEye Welcome Center WildTangent Games App (Gateway Games) Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 [removed]) Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources WinRAR 4.01 (64-bit) . ==== Event Viewer Messages From Past Week ======== . 10/03/2013 5:33:19 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000004, 0x0000000000000258, 0xfffffa80030c6040, 0xfffff80004d514d0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 031013-33867-01. 10/03/2013 5:30:01 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service. 10/03/2013 5:20:31 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SENS service. 10/03/2013 5:19:31 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service. 10/03/2013 5:18:01 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IKEEXT service. 10/03/2013 5:17:01 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the iphlpsvc service. 10/03/2013 5:16:32 AM, Error: Service Control Manager [7034] - The Google Update Service (gupdate) service terminated unexpectedly. It has done this 1 time(s). 08/03/2013 9:44:43 PM, Error: Schannel [36887] - The following fatal alert was received: 45. . ==== End Of File =========================== DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.15.2 Run by [removed] at 18:32:04 on 2013-03-10 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.3002.1326 [GMT -4:00] . AV: Kaspersky Internet Security *Disabled/Updated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5} SP: Kaspersky Internet Security *Disabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} FW: Kaspersky Internet Security *Disabled* {FB2ABE9A-01A4-4539-FCD2-C7EA1246D49E} . ============== Running Processes =============== . C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\WLANExt.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe C:\Windows\system32\svchost.exe -k HsfXAudioService C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files (x86)\Common Files\Research In Motion\Tunnel Manager\mDNSResponder.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\system32\taskeng.exe C:\Program Files (x86)\proXPN\bin\proxpn.exe C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe C:\Program Files (x86)\Common Files\Research In Motion\Tunnel Manager\tunmgr.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Windows\PLFSetI.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE C:\Windows\system32\igfxext.exe C:\Windows\system32\igfxsrvc.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\Gateway\Gateway Power Management\ePowerEvent.exe C:\Program Files\Logitech\SetPointP\SetPoint.exe C:\Windows\system32\SearchIndexer.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Logitech\Gaming Software\LWEMon.exe C:\Program Files (x86)\Logitech\Vid HD\Vid.exe C:\Program Files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe C:\Program Files (x86)\Launch Manager\LManager.exe C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe C:\Program Files (x86)\Video Web Camera\traybar.exe C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe C:\Program Files (x86)\PowerISO\PWRISOVM.EXE C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe C:\Program Files (x86)\Common Files\Research In Motion\Tunnel Manager\PeerManager.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files\iPod\bin\iPodService.exe C:\Windows\system32\wuauclt.exe C:\Program Files (x86)\Research In Motion\BlackBerry Link\BlackBerryLink.Helper.exe C:\Program Files (x86)\Research In Motion\BlackBerry Link\BlackBerryLink.AutoUpdate.exe C:\Windows\System32\svchost.exe -k secsvcs C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE C:\Windows\system32\taskeng.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Windows\system32\SearchProtocolHost.exe C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\wmi64.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.ca/ uSearch Bar = Preserve uSearch Page = hxxp://www.google.com mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=1009&m=tc73&r=273612104875l04d4z125a4772520o uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s mWinlogon: Userinit = userinit.exe, BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\ContentBlocker\ie_content_blocker_plugin.dll BHO: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\OnlineBanking\online_banking_bho.dll BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\UrlAdvisor\klwtbbho.dll TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll uRun: [Logitech Vid] "C:\Program Files (x86)\Logitech\Vid HD\Vid.exe" -bootmode uRun: [WeatherEye] C:\Users\Derek\AppData\Local\TheWeatherNetwork\WeatherEye\WeatherEye.exe uRun: [Garmin Lifetime Updater] C:\Program Files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe /StartMinimized uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" uRun: [BlackBerryLink.exe] "C:\Program Files (x86)\Research In Motion\BlackBerry Link\BlackBerryLink.exe" /minimize mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe mRun: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -h -k mRun: [Camera Assistant Software] "C:\Program Files (x86)\Video Web Camera\traybar.exe" mRun: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe mRun: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" mRun: [AgentMonitor] C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe mRun: [Garmin Lifetime Updater] C:\Program Files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe /StartMinimized mRun: [BingDesktop] C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe /fromkey mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRun: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe" mRun: [RIM PeerManager] "C:\Program Files (x86)\Common Files\Research In Motion\Tunnel Manager\PeerManager.exe" mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" StartupFolder: C:\Users\Derek\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\EVERNO~1.LNK - C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe uPolicies-Explorer: NoDriveTypeAutoRun = dword:145 mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoActiveDesktopChanges = dword:1 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableLUA = dword:0 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ie_banner_deny.htm IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\UrlAdvisor\klwtbbho.dll DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.3.0/GarminAxControl.CAB DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework//microsoft/wrc32.ocx DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab TCP: NameServer = 192.168.1.1 TCP: Interfaces\{01E65645-C807-461F-9C70-B449017C99DA} : DHCPNameServer = 192.168.1.1 TCP: Interfaces\{01E65645-C807-461F-9C70-B449017C99DA}\2454C4C4734343 : DHCPNameServer = 192.168.2.1 TCP: Interfaces\{01E65645-C807-461F-9C70-B449017C99DA}\25F4E4D20534F5E4564777F627B6 : DHCPNameServer = [removed] TCP: Interfaces\{01E65645-C807-461F-9C70-B449017C99DA}\C696E6B6379737 : DHCPNameServer = 192.168.1.1 TCP: Interfaces\{37FB7859-CB8F-4BAC-A75A-E26937A07223} : DHCPNameServer = 8.8.8.8 4.2.2.1 Handler: intu-tt2010 - {97A0575E-2309-4e75-8509-B1F9390C4DE7} - C:\Program Files (x86)\TurboTax 2010\ic2010pp.dll Handler: intu-tt2011 - {B3B5DAD9-E96D-45b4-B636-B6CF2F773DE1} - C:\Program Files (x86)\TurboTax 2011\ic2011pp.dll Handler: intu-tt2012 - {02F985EF-502B-4597-993F-6BF9E004C138} - C:\Program Files (x86)\TurboTax 2012\ic2012pp.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SSODL: WebCheck - mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.152\Installer\chrmstp.exe" –configure-user-settings –verbose-logging –system-level –multi-install –chrome x64-mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=1009&m=tc73&r=273612104875l04d4z125a4772520o x64-BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\ContentBlocker\ie_content_blocker_plugin.dll x64-BHO: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - x64-BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\OnlineBanking\online_banking_bho.dll x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\UrlAdvisor\klwtbbho.dll x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe x64-Run: [Acer ePower Management] C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe x64-Run: [PLFSetI] C:\Windows\PLFSetI.exe x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon x64-Run: [CanonSolutionMenu] C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe /logon x64-Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe x64-Run: [Start WingMan Profiler] C:\Program Files\Logitech\Gaming Software\LWEMon.exe /noui x64-IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll x64-IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\UrlAdvisor\klwtbbho.dll x64-Handler: intu-tt2010 - {97A0575E-2309-4e75-8509-B1F9390C4DE7} - x64-Handler: intu-tt2011 - {B3B5DAD9-E96D-45b4-B636-B6CF2F773DE1} - x64-Handler: intu-tt2012 - {02F985EF-502B-4597-993F-6BF9E004C138} - x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - x64-Notify: igfxcui - igfxdev.dll x64-Notify: klogon - C:\Windows\System32\klogon.dll x64-Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll x64-SSODL: WebCheck - . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\Derek\AppData\Roaming\Mozilla\Firefox\Profiles\gfh0kp8i.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.bing.com/ FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL FF - plugin: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll FF - plugin: C:\Program Files (x86)\Sony\Media Go\npmediago.dll FF - plugin: C:\Program Files (x86)\Sony\PLAYSTATION Network Downloader\nppsndl.dll FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\2\NP_wtapp.dll FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll FF - plugin: C:\Users\Derek\AppData\Roaming\Mozilla\Firefox\Profiles\gfh0kp8i.default\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}\plugins\npGarmin.dll FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_171.dll FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll FF - plugin: C:\Windows\SysWOW64\npmproxy.dll FF - ExtSQL: 2013-03-03 09:54; {195A3098-0BD5-4e90-AE22-BA1C540AFD1E}; C:\Users\Derek\AppData\Roaming\Mozilla\Firefox\Profiles\gfh0kp8i.default\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E} . ============= SERVICES / DRIVERS =============== . R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-11-15 55856] R0 RapportKE64;RapportKE64;C:\Windows\System32\drivers\RapportKE64.sys [2012-10-28 236248] R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;C:\Windows\System32\drivers\klim6.sys [2012-8-2 28504] R1 kltdi;kltdi;C:\Windows\System32\drivers\kltdi.sys [2012-6-8 54104] R1 kneps;kneps;C:\Windows\System32\drivers\kneps.sys [2012-8-13 178008] R1 RapportCerberus_50414;RapportCerberus_50414;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_50414.sys [2013-3-3 585944] R1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2013-2-13 228760] R1 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2013-2-13 357272] R2 Autodesk Content Service;Autodesk Content Service;C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe [2011-2-2 18656] R2 AVP;Kaspersky Anti-Virus Service;C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe [2012-8-17 356376] R2 BingDesktopUpdate;Bing Desktop Update service;C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2013-1-25 166408] R2 ePowerSvc;Acer ePower Service;C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe [2010-8-31 844320] R2 Greg_Service;GRegService;C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe [2009-8-28 1150496] R2 HsfXAudioService;HsfXAudioService;C:\Windows\System32\svchost.exe -k HsfXAudioService [2009-7-13 27136] R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe [2009-9-24 62720] R2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2013-2-13 1124184] R2 RIM MDNS;RIM MDNS;C:\Program Files (x86)\Common Files\Research In Motion\Tunnel Manager\mDNSResponder.exe [2013-1-23 387584] R2 RIM Tunnel Service;BlackBerry Link Communication Manager;C:\Program Files (x86)\Common Files\Research In Motion\Tunnel Manager\tunmgr.exe [2013-1-23 1161216] R2 Updater Service;Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2010-8-31 240160] R3 Blackberry Device Manager;Blackberry Device Manager;C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe [2013-1-18 577536] R3 CAXHWAZL;CAXHWAZL;C:\Windows\System32\drivers\CAXHWAZL.sys [2010-8-31 292864] R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2010-8-31 139264] R3 klkbdflt;Kaspersky Lab KLKBDFLT;C:\Windows\System32\drivers\klkbdflt.sys [2012-10-25 29016] R3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\System32\drivers\klmouflt.sys [2012-10-25 29528] R3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);C:\Windows\System32\drivers\L1C62x64.sys [2010-8-31 58880] R3 RapportIaso;RapportIaso;C:\ProgramData\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportIaso64.sys [2013-3-3 175352] R3 rimvndis;BlackBerry Virtual Private Network;C:\Windows\System32\drivers\rimvndis6_AMD64.sys [2013-1-23 18432] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-1-8 161536] S3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;C:\Windows\System32\drivers\BVRPMPR5a64.SYS [2011-1-16 35840] S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2011-11-12 1431888] S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072] S3 JMCR;JMCR;C:\Windows\System32\drivers\jmcr.sys [2010-8-31 140712] S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864] S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312] S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864] S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-3-27 59392] S3 usbrndis6;USB RNDIS6 Adapter;C:\Windows\System32\drivers\usb80236.sys [2009-7-13 19968] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-12-26 1255736] . =============== File Associations =============== . FileExt: .scr: AutoCADScriptFile=C:\Windows\System32\notepad.exe "%1" . =============== Created Last 30 ================ . 2013-03-10 16:17:45 ——– d—–w- C:\Users\Derek\AppData\Roaming\Malwarebytes 2013-03-10 16:17:24 ——– d—–w- C:\ProgramData\Malwarebytes 2013-03-10 16:17:23 24176 —-a-w- C:\Windows\System32\drivers\mbam.sys 2013-03-10 16:17:23 ——– d—–w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2013-03-10 16:16:47 ——– d—–w- C:\Users\Derek\AppData\Local\Programs 2013-03-09 19:18:57 76232 —-a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{FCFA158B-AA78-4C4B-91F2-8E73645F4182}\offreg.dll 2013-03-09 19:13:16 9162192 —-a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{FCFA158B-AA78-4C4B-91F2-8E73645F4182}\mpengine.dll 2013-03-06 23:26:09 ——– d—–w- C:\Program Files (x86)\TurboTax 2012 2013-03-03 16:37:45 ——– d—–w- C:\Program Files (x86)\nytopo11 2013-03-03 15:30:32 95648 —-a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll 2013-03-02 00:58:08 ——– d—–w- C:\Program Files (x86)\cGPSmapper 2013-02-28 23:23:52 ——– d—–w- C:\Users\Derek\AppData\Local\Garmin 2013-02-28 23:23:33 ——– d—–w- C:\Users\Derek\AppData\Local\GARMIN_Corp 2013-02-13 23:15:28 ——– d—–w- C:\Program Files (x86)\DauDen.vn . ==================== Find3M ==================== . 2013-03-03 15:30:23 861088 —-a-w- C:\Windows\SysWow64\npDeployJava1.dll 2013-03-03 15:30:23 782240 —-a-w- C:\Windows\SysWow64\deployJava1.dll 2013-02-26 23:54:33 71024 —-a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2013-02-26 23:54:33 691568 —-a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2013-02-13 14:19:12 236248 —-a-w- C:\Windows\System32\drivers\RapportKE64.sys 2013-01-23 23:58:22 18432 —-a-w- C:\Windows\System32\drivers\rimvndis6_AMD64.sys 2013-01-17 06:28:58 273840 ——w- C:\Windows\System32\MpSigStub.exe 2013-01-03 18:50:48 78336 —-a-w- C:\Windows\System32\drivers\RimUsb_AMD64.sys 2012-12-24 18:46:48 54104 —-a-w- C:\Windows\System32\drivers\kltdi.sys 2012-12-16 17:11:22 46080 —-a-w- C:\Windows\System32\atmlib.dll 2012-12-16 14:45:03 367616 —-a-w- C:\Windows\System32\atmfd.dll 2012-12-16 14:13:28 295424 —-a-w- C:\Windows\SysWow64\atmfd.dll 2012-12-16 14:13:20 34304 —-a-w- C:\Windows\SysWow64\atmlib.dll . ============= FINISH: 18:33:32.00 ===============
There's the reason that DDS.scr gave you gobledy gook. The most common .scr file is a screen saver. It can also be used as an executable - as we attempted to do. However, you have autocad installed. Computers with autocad installed treat .scr files as an autocad script file.

No biggy. We got what we needed.

Now let's try this:

Download ComboFix:

http://download.bleepingcomputer.com/sUBs/ComboFix.exe

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://forums.whatthetech.com/How_Disable_…ams_t96260.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
ComboFix 13-03-11.01 - Derek 11/03/2013 18:26:44.1.2 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.3002.1220 [GMT -4:00] Running from: c:\users\[removed]\Downloads\ComboFix.exe AV: Kaspersky Internet Security *Disabled/Updated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5} FW: Kaspersky Internet Security *Disabled* {FB2ABE9A-01A4-4539-FCD2-C7EA1246D49E} SP: Kaspersky Internet Security *Disabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . C:\install.exe c:\users\Derek\AppData\Local\TheWeatherNetwork\WeatherEye\WeatherEye.exe c:\users\Derek\AppData\Roaming\Roaming . . ((((((((((((((((((((((((( Files Created from 2013-02-11 to 2013-03-11 ))))))))))))))))))))))))))))))) . . 2013-03-11 22:41 . 2013-03-11 22:41 ——– d—–w- c:\users\Default\AppData\Local\temp 2013-03-10 16:17 . 2013-03-10 16:17 ——– d—–w- c:\users\Derek\AppData\Roaming\Malwarebytes 2013-03-10 16:17 . 2013-03-10 16:17 ——– d—–w- c:\programdata\Malwarebytes 2013-03-10 16:17 . 2013-03-10 16:17 ——– d—–w- c:\program files (x86)\Malwarebytes' Anti-Malware 2013-03-10 16:17 . 2012-12-14 20:49 24176 —-a-w- c:\windows\system32\drivers\mbam.sys 2013-03-10 16:16 . 2013-03-10 16:16 ——– d—–w- c:\users\Derek\AppData\Local\Programs 2013-03-09 19:18 . 2013-03-10 22:42 76232 —-a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{FCFA158B-AA78-4C4B-91F2-8E73645F4182}\offreg.dll 2013-03-09 19:13 . 2013-02-08 00:28 9162192 —-a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{FCFA158B-AA78-4C4B-91F2-8E73645F4182}\mpengine.dll 2013-03-06 23:26 . 2013-03-06 23:34 ——– d—–w- c:\program files (x86)\TurboTax 2012 2013-03-03 16:37 . 2013-03-03 16:37 ——– d—–w- c:\program files (x86)\nytopo11 2013-03-03 15:30 . 2013-03-03 15:30 95648 —-a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll 2013-03-02 00:58 . 2013-03-02 00:58 ——– d—–w- c:\program files (x86)\cGPSmapper 2013-02-28 23:23 . 2013-03-02 01:17 ——– d—–w- c:\users\Derek\AppData\Local\Garmin 2013-02-28 23:23 . 2013-02-28 23:23 ——– d—–w- c:\users\Derek\AppData\Local\GARMIN_Corp 2013-02-13 23:15 . 2013-02-13 23:15 ——– d—–w- c:\program files (x86)\DauDen.vn 2013-02-13 23:11 . 2013-02-13 23:11 ——– d—–w- c:\program files\Java 2013-02-12 01:06 . 2013-02-12 01:06 ——– d—–w- c:\users\Derek\AppData\Roaming\dvdcss . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2013-03-03 15:30 . 2012-12-24 22:01 861088 —-a-w- c:\windows\SysWow64\npDeployJava1.dll 2013-03-03 15:30 . 2011-01-22 18:53 782240 —-a-w- c:\windows\SysWow64\deployJava1.dll 2013-02-26 23:54 . 2012-04-15 15:17 691568 —-a-w- c:\windows\SysWow64\FlashPlayerApp.exe 2013-02-26 23:54 . 2011-06-18 22:36 71024 —-a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl 2013-02-13 14:19 . 2012-10-28 16:48 236248 —-a-w- c:\windows\system32\drivers\RapportKE64.sys 2013-01-23 23:58 . 2013-01-23 23:58 18432 —-a-w- c:\windows\system32\drivers\rimvndis6_AMD64.sys 2013-01-17 06:28 . 2010-12-25 16:42 273840 ——w- c:\windows\system32\MpSigStub.exe 2013-01-03 18:50 . 2013-01-03 18:50 78336 —-a-w- c:\windows\system32\drivers\RimUsb_AMD64.sys 2012-12-24 18:46 . 2012-12-24 18:18 613720 —-a-w- c:\windows\system32\drivers\klif.sys 2012-12-24 18:46 . 2012-06-08 16:38 54104 —-a-w- c:\windows\system32\drivers\kltdi.sys 2012-12-16 17:11 . 2012-12-24 21:15 46080 —-a-w- c:\windows\system32\atmlib.dll 2012-12-16 14:45 . 2012-12-24 21:15 367616 —-a-w- c:\windows\system32\atmfd.dll 2012-12-16 14:13 . 2012-12-24 21:15 295424 —-a-w- c:\windows\SysWow64\atmfd.dll 2012-12-16 14:13 . 2012-12-24 21:15 34304 —-a-w- c:\windows\SysWow64\atmlib.dll . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Logitech Vid"="c:\program files (x86)\Logitech\Vid HD\Vid.exe" [2011-01-13 6129496] "Garmin Lifetime Updater"="c:\program files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe" [2012-06-04 1466760] "swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-09-01 39408] "BlackBerryLink.exe"="c:\program files (x86)\Research In Motion\BlackBerry Link\BlackBerryLink.exe" [2013-01-28 3678736] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "LManager"="c:\program files (x86)\Launch Manager\LManager.exe" [2009-08-18 1157128] "BackupManagerTray"="c:\program files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" [2009-09-24 244480] "Camera Assistant Software"="c:\program files (x86)\Video Web Camera\traybar.exe" [2010-07-15 600688] "IJNetworkScanUtility"="c:\program files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe" [2009-09-28 140640] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352] "RIMBBLaunchAgent.exe"="c:\program files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2013-01-17 267792] "PWRISOVM.EXE"="c:\program files (x86)\PowerISO\PWRISOVM.EXE" [2010-04-12 180224] "Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2010-08-19 522736] "AgentMonitor"="c:\program files (x86)\VTech\DownloadManager\System\AgentMonitor.exe" [2012-03-15 357800] "Garmin Lifetime Updater"="c:\program files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe" [2012-06-04 1466760] "BingDesktop"="c:\program files (x86)\Microsoft\BingDesktop\BingDesktop.exe" [2013-01-25 2127896] "QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2009-11-11 417792] "APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280] "iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-11-29 151952] "AVP"="c:\program files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe" [2012-12-24 356376] "RIM PeerManager"="c:\program files (x86)\Common Files\Research In Motion\Tunnel Manager\PeerManager.exe" [2013-01-24 4169216] "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848] . c:\users\Derek\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ EvernoteClipper.lnk - c:\program files (x86)\Evernote\Evernote\EvernoteClipper.exe [2012-1-23 1014112] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableLUA"= 0 (0x0) "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32] "aux"=wdmaud.drv . [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus] "DisableMonitoring"=dword:00000001 . R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576] R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2013-01-08 161536] R3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;c:\windows\system32\drivers\BVRPMPR5a64.SYS [2009-08-25 35840] R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2011-11-12 1431888] R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072] R3 JMCR;JMCR;c:\windows\system32\DRIVERS\jmcr.sys [2009-07-20 140712] R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864] R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312] R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392] R3 usbrndis6;USB RNDIS6 Adapter;c:\windows\system32\DRIVERS\usb80236.sys [2009-07-14 19968] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-12-26 1255736] S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856] S0 RapportKE64;RapportKE64;c:\windows\System32\Drivers\RapportKE64.sys [2013-02-13 236248] S1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;c:\windows\system32\DRIVERS\klim6.sys [2012-08-02 28504] S1 kltdi;kltdi;c:\windows\system32\DRIVERS\kltdi.sys [2012-12-24 54104] S1 kneps;kneps;c:\windows\system32\DRIVERS\kneps.sys [2012-08-13 178008] S1 RapportCerberus_50414;RapportCerberus_50414;c:\programdata\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_50414.sys [2013-03-03 585944] S1 RapportEI64;RapportEI64;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2013-02-13 228760] S1 RapportPG64;RapportPG64;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2013-02-13 357272] S2 Autodesk Content Service;Autodesk Content Service;c:\program files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe [2011-02-02 18656] S2 BingDesktopUpdate;Bing Desktop Update service;c:\program files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2013-01-25 166408] S2 ePowerSvc;Acer ePower Service;c:\program files\Gateway\Gateway Power Management\ePowerSvc.exe [2009-09-30 844320] S2 Greg_Service;GRegService;c:\program files (x86)\Gateway\Registration\GregHSRW.exe [2009-08-28 1150496] S2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe [2009-07-14 27136] S2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe [2009-09-24 62720] S2 RapportMgmtService;Rapport Management Service;c:\program files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2013-02-13 1124184] S2 RIM MDNS;RIM MDNS;c:\program files (x86)\Common Files\Research In Motion\Tunnel Manager\mDNSResponder.exe [2013-01-23 387584] S2 RIM Tunnel Service;BlackBerry Link Communication Manager;c:\program files (x86)\Common Files\Research In Motion\Tunnel Manager\tunmgr.exe service [x] S2 Updater Service;Updater Service;c:\program files\Gateway\Gateway Updater\UpdaterService.exe [2009-07-04 240160] S3 Blackberry Device Manager;Blackberry Device Manager;c:\program files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe [2013-01-18 577536] S3 CAXHWAZL;CAXHWAZL;c:\windows\system32\DRIVERS\CAXHWAZL.sys [2009-02-12 292864] S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-07-09 139264] S3 klkbdflt;Kaspersky Lab KLKBDFLT;c:\windows\system32\DRIVERS\klkbdflt.sys [2012-10-25 29016] S3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\DRIVERS\klmouflt.sys [2012-10-25 29528] S3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);c:\windows\system32\DRIVERS\L1C62x64.sys [2009-07-27 58880] S3 RapportIaso;RapportIaso;c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys [2013-03-03 175352] S3 rimvndis;BlackBerry Virtual Private Network;c:\windows\system32\Drivers\rimvndis6_AMD64.sys [2013-01-23 18432] . . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}] 2013-03-06 23:04 1630672 —-a-w- c:\program files (x86)\Google\Chrome\Application\25.0.1364.152\Installer\chrmstp.exe . Contents of the 'Scheduled Tasks' folder . 2013-03-11 c:\windows\Tasks\Adobe Flash Player Updater.job - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-15 23:54] . 2013-03-11 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-12-25 16:25] . 2013-03-11 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-12-25 16:25] . . ——— X64 Entries ———– . . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-10-13 186904] "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-07-28 7982112] "Acer ePower Management"="c:\program files\Gateway\Gateway Power Management\ePowerTray.exe" [2009-09-30 823840] "PLFSetI"="c:\windows\PLFSetI.exe" [2010-06-09 206208] "CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-11-01 2710856] "CanonSolutionMenu"="c:\program files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" [2009-09-03 767312] "EvtMgr6"="c:\program files\Logitech\SetPointP\SetPoint.exe" [2010-10-28 1680976] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-02 159232] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-02 380928] "Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-02 358912] "Start WingMan Profiler"="c:\program files\Logitech\Gaming Software\LWEMon.exe" [2010-06-14 190536] . ——- Supplementary Scan ——- . uStart Page = hxxp://www.google.ca/ uLocal Page = c:\windows\system32\blank.htm mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=1009&m=tc73&r=273612104875l04d4z125a4772520o mLocal Page = c:\windows\system32\blank.htm uInternet Settings,ProxyOverride = *.local uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s IE: Add to Anti-Banner - c:\program files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ie_banner_deny.htm TCP: DhcpNameServer = 192.168.1.1 Handler: intu-tt2011 - {B3B5DAD9-E96D-45b4-B636-B6CF2F773DE1} - c:\program files (x86)\TurboTax 2011\ic2011pp.dll Handler: intu-tt2012 - {02F985EF-502B-4597-993F-6BF9E004C138} - c:\program files (x86)\TurboTax 2012\ic2012pp.dll DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.3.0/GarminAxControl.CAB DPF: {CAFECAFE-0013-0001-0028-ABCDEFABCDEF} FF - ProfilePath - c:\users\Derek\AppData\Roaming\Mozilla\Firefox\Profiles\gfh0kp8i.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.bing.com/ FF - ExtSQL: 2013-03-03 09:54; {195A3098-0BD5-4e90-AE22-BA1C540AFD1E}; c:\users\Derek\AppData\Roaming\Mozilla\Firefox\Profiles\gfh0kp8i.default\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E} . - - - - ORPHANS REMOVED - - - - . Toolbar-Locked - (no file) Wow6432Node-HKCU-Run-WeatherEye - c:\users\Derek\AppData\Local\TheWeatherNetwork\WeatherEye\WeatherEye.exe Toolbar-Locked - (no file) WebBrowser-{687578B9-7132-4A7A-80E4-30EE31099E03} - (no file) HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe AddRemove-GCalc 3 - c:\windows\system32\javaws.exe AddRemove-WeatherEye - c:\users\Derek\AppData\Local\TheWeatherNetwork\WeatherEye\WeatherEye.exe . . . ——————— LOCKED REGISTRY KEYS ——————— . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_171_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_171_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_171_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_171_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_171.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.11" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_171.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_171.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_171.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*] @="?????????????????? v1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*\CLSID] @="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*] @="?????????????????? v2" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*\CLSID] @="{9BE31822-FDAD-461B-AD51-BE1D1C159921}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\DbgagD\1*] "value"="?\09\00\19\13\1c;u" . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . Completion time: 2013-03-11 18:48:29 ComboFix-quarantined-files.txt 2013-03-11 22:48 . Pre-Run: 57,870,389,248 bytes free Post-Run: 58,693,672,960 bytes free . - - End Of File - - 49C0EED46B453056FA453082BE4C3E72
Good. That cleaned up a little dross and cleared out the orphans.

Let's get an online scan. This will take awhile.

ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Vista users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Please go here then click on: [external image: Posted Image]

    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

  • Select the option YES, I accept the Terms of Use then click on: [external image: Posted Image]
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: [external image: Posted Image]
  • The virus signature database… will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: [external image: Posted Image]
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!
ESETSmartInstaller@High as downloader log: all ok # version=8 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.6920 # api_version=3.0.2 # EOSSerial=5b173fc2cff93e4381adacdeedaaec51 # engine=13369 # end=finished # remove_checked=false # archives_checked=true # unwanted_checked=true # unsafe_checked=true # antistealth_checked=true # utc_time=2013-03-13 11:28:40 # local_time=2013-03-13 07:28:40 (-0500, Eastern Daylight Time) # country="Canada" # lang=1033 # osver=6.1.7601 NT Service Pack 1 # compatibility_mode=1286 16777213 100 98 0 16997242 0 0 # compatibility_mode=5893 16776573 100 94 0 114717570 0 0 # scanned=375886 # found=9 # cleaned=0 # scan_time=48069 sh=A77DAB0CC1A063A0AC9B44E94E12FA6598810723 ft=0 fh=0000000000000000 vn="a variant of Win32/Bunndle application" ac=I fn="C:\Program Files (x86)\Vuze\bunndle.zip" sh=0AC76F0DCEC5A2957E9135A82012933D40AC6A63 ft=1 fh=f9c9bf4621013cb3 vn="a variant of Win32/Bunndle application" ac=I fn="C:\Program Files (x86)\Vuze\.install4j\i4j_extf_32_5p83tu.dll" sh=7AB679BE3D6EBCD677E0D9CF964FA6AC06E2C8AA ft=1 fh=e7352bfa9fd76f5f vn="a variant of Win32/Keygen.BL application" ac=I fn="C:\Users\Derek\Documents\Vuze Downloads\AutoCAD_2012_64-bit\xf-a2012-64bits.exe" sh=31E2F1A6726FDE67AC0A641C000AF2E2C826971F ft=1 fh=594845ab90091f54 vn="Win32/Keygen.BL application" ac=I fn="C:\Users\Derek\Documents\Vuze Downloads\AutoCAD_2012_Crack_only\xf-adesk2012x32.exe" sh=082354A70A7643A94E76C581E144B38FBFBBF851 ft=1 fh=1b20774ca278a942 vn="Win32/Keygen.BL application" ac=I fn="C:\Users\Derek\Documents\Vuze Downloads\AutoCAD_2012_Crack_only\xf-adesk2012x64.exe" sh=F6013827243D8FB2A2A4509CC72C91564F4E602B ft=1 fh=3512880a3530d12a vn="a variant of Win32/Bundled.Toolbar.Ask application" ac=I fn="C:\Users\Derek\Downloads\disk-defrag-setup.exe" sh=921E6F2C3BC6A91CEFEB59FE936224CBE77DD318 ft=1 fh=5dd5bea96a6a7d25 vn="Win32/InstallMate.A application" ac=I fn="C:\Users\Derek\Downloads\FastDownload.exe" sh=D47084C19F405781C949A05FB145AED89230B453 ft=1 fh=107d665ffab989d7 vn="a variant of Win32/Bundled.Toolbar.Ask application" ac=I fn="C:\Users\Derek\Downloads\media.player.codec.pack.v4.2.4.setup.exe" sh=CD488D4D7B048CDCA573D6E889A1754D51FF3BAE ft=1 fh=57adf61993d764dd vn="a variant of Win32/OpenInstall application" ac=I fn="C:\Users\Derek\Downloads\WinZip170.exe"
OOps. There's the problem right there. You have an infected, pirated copy of AutoCad. With that on there… you will continue to be infected.

COMBOFIX-Script

  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

    File::
    C:\Program Files (x86)\Vuze\bunndle.zip
    C:\Program Files (x86)\Vuze\.install4j\i4j_extf_32_5p83tu.dll
    C:\Users\Derek\Documents\Vuze Downloads\AutoCAD_2012_64-bit\xf-a2012-64bits.exe
    C:\Users\Derek\Documents\Vuze Downloads\AutoCAD_2012_Crack_only\xf-adesk2012x32.exe
    C:\Users\Derek\Documents\Vuze Downloads\AutoCAD_2012_Crack_only\xf-adesk2012x64.exe
    C:\Users\Derek\Downloads\disk-defrag-setup.exe
    C:\Users\Derek\Downloads\FastDownload.exe
    C:\Users\Derek\Downloads\WinZip170.exe
    C:\Users\Derek\Downloads\media.player.codec.pack.v4.2.4.setup.exe
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

    [external image: Posted Image]
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
ComboFix 13-03-14.02 - Derek 14/03/2013 18:23:56.2.2 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.3002.1230 [GMT -4:00] Running from: c:\users\[removed]\Downloads\ComboFix.exe Command switches used :: c:\users\Derek\Desktop\CFScript.txt AV: Kaspersky Internet Security *Disabled/Updated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5} FW: Kaspersky Internet Security *Disabled* {FB2ABE9A-01A4-4539-FCD2-C7EA1246D49E} SP: Kaspersky Internet Security *Disabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . FILE :: "c:\program files (x86)\Vuze\.install4j\i4j_extf_32_5p83tu.dll" "c:\program files (x86)\Vuze\bunndle.zip" "c:\users\Derek\Documents\Vuze Downloads\AutoCAD_2012_64-bit\xf-a2012-64bits.exe" "c:\users\Derek\Documents\Vuze Downloads\AutoCAD_2012_Crack_only\xf-adesk2012x32.exe" "c:\users\Derek\Documents\Vuze Downloads\AutoCAD_2012_Crack_only\xf-adesk2012x64.exe" "c:\users\Derek\Downloads\disk-defrag-setup.exe" "c:\users\Derek\Downloads\FastDownload.exe" "c:\users\Derek\Downloads\media.player.codec.pack.v4.2.4.setup.exe" "c:\users\Derek\Downloads\WinZip170.exe" . . ((((((((((((((((((((((((( Files Created from 2013-02-14 to 2013-03-14 ))))))))))))))))))))))))))))))) . . 2013-03-14 22:38 . 2013-03-14 22:38 ——– d—–w- c:\users\Default\AppData\Local\temp 2013-03-12 23:54 . 2013-03-12 23:54 16486616 —-a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe 2013-03-12 22:00 . 2013-03-12 22:00 ——– d—–w- c:\program files (x86)\ESET 2013-03-10 16:17 . 2013-03-10 16:17 ——– d—–w- c:\users\Derek\AppData\Roaming\Malwarebytes 2013-03-10 16:17 . 2013-03-10 16:17 ——– d—–w- c:\programdata\Malwarebytes 2013-03-10 16:17 . 2013-03-10 16:17 ——– d—–w- c:\program files (x86)\Malwarebytes' Anti-Malware 2013-03-10 16:17 . 2012-12-14 20:49 24176 —-a-w- c:\windows\system32\drivers\mbam.sys 2013-03-10 16:16 . 2013-03-10 16:16 ——– d—–w- c:\users\Derek\AppData\Local\Programs 2013-03-09 19:18 . 2013-03-10 22:42 76232 —-a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{FCFA158B-AA78-4C4B-91F2-8E73645F4182}\offreg.dll 2013-03-09 19:13 . 2013-02-08 00:28 9162192 —-a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{FCFA158B-AA78-4C4B-91F2-8E73645F4182}\mpengine.dll 2013-03-07 22:42 . 2013-03-07 22:42 5664768 —-a-w- c:\programdata\Microsoft\BingDesktop\Updater\BingDesktop.msi 2013-03-06 23:26 . 2013-03-06 23:34 ——– d—–w- c:\program files (x86)\TurboTax 2012 2013-03-03 16:37 . 2013-03-03 16:37 ——– d—–w- c:\program files (x86)\nytopo11 2013-03-03 15:30 . 2013-03-03 15:30 95648 —-a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll 2013-03-02 00:58 . 2013-03-02 00:58 ——– d—–w- c:\program files (x86)\cGPSmapper 2013-02-28 23:23 . 2013-03-02 01:17 ——– d—–w- c:\users\Derek\AppData\Local\Garmin 2013-02-28 23:23 . 2013-02-28 23:23 ——– d—–w- c:\users\Derek\AppData\Local\GARMIN_Corp 2013-02-13 23:15 . 2013-02-13 23:15 ——– d—–w- c:\program files (x86)\DauDen.vn 2013-02-13 23:11 . 2013-02-13 23:11 ——– d—–w- c:\program files\Java . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2013-03-12 23:54 . 2012-04-15 15:17 693976 —-a-w- c:\windows\SysWow64\FlashPlayerApp.exe 2013-03-12 23:54 . 2011-06-18 22:36 73432 —-a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl 2013-03-03 15:30 . 2012-12-24 22:01 861088 —-a-w- c:\windows\SysWow64\npDeployJava1.dll 2013-03-03 15:30 . 2011-01-22 18:53 782240 —-a-w- c:\windows\SysWow64\deployJava1.dll 2013-02-13 14:19 . 2012-10-28 16:48 236248 —-a-w- c:\windows\system32\drivers\RapportKE64.sys 2013-01-25 15:34 . 2012-12-24 14:16 92184 —-a-w- c:\programdata\Microsoft\BingDesktop\Updater\BingDesktopRestarter.exe 2013-01-23 23:58 . 2013-01-23 23:58 18432 —-a-w- c:\windows\system32\drivers\rimvndis6_AMD64.sys 2013-01-17 06:28 . 2010-12-25 16:42 273840 ——w- c:\windows\system32\MpSigStub.exe 2013-01-03 18:50 . 2013-01-03 18:50 78336 —-a-w- c:\windows\system32\drivers\RimUsb_AMD64.sys 2012-12-24 18:46 . 2012-12-24 18:18 613720 —-a-w- c:\windows\system32\drivers\klif.sys 2012-12-24 18:46 . 2012-06-08 16:38 54104 —-a-w- c:\windows\system32\drivers\kltdi.sys 2012-12-16 17:11 . 2012-12-24 21:15 46080 —-a-w- c:\windows\system32\atmlib.dll 2012-12-16 14:45 . 2012-12-24 21:15 367616 —-a-w- c:\windows\system32\atmfd.dll 2012-12-16 14:13 . 2012-12-24 21:15 295424 —-a-w- c:\windows\SysWow64\atmfd.dll 2012-12-16 14:13 . 2012-12-24 21:15 34304 —-a-w- c:\windows\SysWow64\atmlib.dll . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Logitech Vid"="c:\program files (x86)\Logitech\Vid HD\Vid.exe" [2011-01-13 6129496] "Garmin Lifetime Updater"="c:\program files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe" [2012-06-04 1466760] "swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-09-01 39408] "BlackBerryLink.exe"="c:\program files (x86)\Research In Motion\BlackBerry Link\BlackBerryLink.exe" [2013-01-28 3678736] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "LManager"="c:\program files (x86)\Launch Manager\LManager.exe" [2009-08-18 1157128] "BackupManagerTray"="c:\program files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" [2009-09-24 244480] "Camera Assistant Software"="c:\program files (x86)\Video Web Camera\traybar.exe" [2010-07-15 600688] "IJNetworkScanUtility"="c:\program files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe" [2009-09-28 140640] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352] "RIMBBLaunchAgent.exe"="c:\program files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2013-01-17 267792] "PWRISOVM.EXE"="c:\program files (x86)\PowerISO\PWRISOVM.EXE" [2010-04-12 180224] "Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2010-08-19 522736] "AgentMonitor"="c:\program files (x86)\VTech\DownloadManager\System\AgentMonitor.exe" [2012-03-15 357800] "Garmin Lifetime Updater"="c:\program files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe" [2012-06-04 1466760] "BingDesktop"="c:\program files (x86)\Microsoft\BingDesktop\BingDesktop.exe" [2013-01-25 2127896] "QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2009-11-11 417792] "APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280] "iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-11-29 151952] "AVP"="c:\program files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe" [2012-12-24 356376] "RIM PeerManager"="c:\program files (x86)\Common Files\Research In Motion\Tunnel Manager\PeerManager.exe" [2013-01-24 4169216] "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848] . c:\users\Derek\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ EvernoteClipper.lnk - c:\program files (x86)\Evernote\Evernote\EvernoteClipper.exe [2012-1-23 1014112] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableLUA"= 0 (0x0) "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32] "aux"=wdmaud.drv . [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus] "DisableMonitoring"=dword:00000001 . R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576] R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2013-01-08 161536] R3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;c:\windows\system32\drivers\BVRPMPR5a64.SYS [2009-08-25 35840] R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2011-11-12 1431888] R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072] R3 JMCR;JMCR;c:\windows\system32\DRIVERS\jmcr.sys [2009-07-20 140712] R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864] R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312] R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392] R3 usbrndis6;USB RNDIS6 Adapter;c:\windows\system32\DRIVERS\usb80236.sys [2009-07-14 19968] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-12-26 1255736] S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856] S0 RapportKE64;RapportKE64;c:\windows\System32\Drivers\RapportKE64.sys [2013-02-13 236248] S1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;c:\windows\system32\DRIVERS\klim6.sys [2012-08-02 28504] S1 kltdi;kltdi;c:\windows\system32\DRIVERS\kltdi.sys [2012-12-24 54104] S1 kneps;kneps;c:\windows\system32\DRIVERS\kneps.sys [2012-08-13 178008] S1 RapportCerberus_50414;RapportCerberus_50414;c:\programdata\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_50414.sys [2013-03-03 585944] S1 RapportEI64;RapportEI64;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2013-02-13 228760] S1 RapportPG64;RapportPG64;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2013-02-13 357272] S2 Autodesk Content Service;Autodesk Content Service;c:\program files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe [2011-02-02 18656] S2 BingDesktopUpdate;Bing Desktop Update service;c:\program files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2013-01-25 166408] S2 ePowerSvc;Acer ePower Service;c:\program files\Gateway\Gateway Power Management\ePowerSvc.exe [2009-09-30 844320] S2 Greg_Service;GRegService;c:\program files (x86)\Gateway\Registration\GregHSRW.exe [2009-08-28 1150496] S2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe [2009-07-14 27136] S2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe [2009-09-24 62720] S2 RapportMgmtService;Rapport Management Service;c:\program files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2013-02-13 1124184] S2 RIM MDNS;RIM MDNS;c:\program files (x86)\Common Files\Research In Motion\Tunnel Manager\mDNSResponder.exe [2013-01-23 387584] S2 RIM Tunnel Service;BlackBerry Link Communication Manager;c:\program files (x86)\Common Files\Research In Motion\Tunnel Manager\tunmgr.exe service [x] S2 Updater Service;Updater Service;c:\program files\Gateway\Gateway Updater\UpdaterService.exe [2009-07-04 240160] S3 Blackberry Device Manager;Blackberry Device Manager;c:\program files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe [2013-01-18 577536] S3 CAXHWAZL;CAXHWAZL;c:\windows\system32\DRIVERS\CAXHWAZL.sys [2009-02-12 292864] S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-07-09 139264] S3 klkbdflt;Kaspersky Lab KLKBDFLT;c:\windows\system32\DRIVERS\klkbdflt.sys [2012-10-25 29016] S3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\DRIVERS\klmouflt.sys [2012-10-25 29528] S3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);c:\windows\system32\DRIVERS\L1C62x64.sys [2009-07-27 58880] S3 RapportIaso;RapportIaso;c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys [2013-03-03 175352] S3 rimvndis;BlackBerry Virtual Private Network;c:\windows\system32\Drivers\rimvndis6_AMD64.sys [2013-01-23 18432] . . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}] 2013-03-14 03:28 1629648 —-a-w- c:\program files (x86)\Google\Chrome\Application\25.0.1364.172\Installer\chrmstp.exe . Contents of the 'Scheduled Tasks' folder . 2013-03-14 c:\windows\Tasks\Adobe Flash Player Updater.job - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-15 23:54] . 2013-03-14 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-12-25 16:25] . 2013-03-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-12-25 16:25] . . ——— X64 Entries ———– . . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-10-13 186904] "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-07-28 7982112] "Acer ePower Management"="c:\program files\Gateway\Gateway Power Management\ePowerTray.exe" [2009-09-30 823840] "SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU] "PLFSetI"="c:\windows\PLFSetI.exe" [2010-06-09 206208] "CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-11-01 2710856] "CanonSolutionMenu"="c:\program files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" [2009-09-03 767312] "EvtMgr6"="c:\program files\Logitech\SetPointP\SetPoint.exe" [2010-10-28 1680976] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-02 159232] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-02 380928] "Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-02 358912] "Start WingMan Profiler"="c:\program files\Logitech\Gaming Software\LWEMon.exe" [2010-06-14 190536] . ——- Supplementary Scan ——- . uStart Page = hxxp://www.google.ca/ uLocal Page = c:\windows\system32\blank.htm mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=1009&m=tc73&r=273612104875l04d4z125a4772520o mLocal Page = c:\windows\system32\blank.htm uInternet Settings,ProxyOverride = *.local uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s IE: Add to Anti-Banner - c:\program files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ie_banner_deny.htm TCP: DhcpNameServer = 192.168.1.1 Handler: intu-tt2011 - {B3B5DAD9-E96D-45b4-B636-B6CF2F773DE1} - c:\program files (x86)\TurboTax 2011\ic2011pp.dll Handler: intu-tt2012 - {02F985EF-502B-4597-993F-6BF9E004C138} - c:\program files (x86)\TurboTax 2012\ic2012pp.dll DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.3.0/GarminAxControl.CAB DPF: {CAFECAFE-0013-0001-0028-ABCDEFABCDEF} FF - ProfilePath - c:\users\Derek\AppData\Roaming\Mozilla\Firefox\Profiles\gfh0kp8i.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.bing.com/ FF - ExtSQL: 2013-03-03 09:54; {195A3098-0BD5-4e90-AE22-BA1C540AFD1E}; c:\users\Derek\AppData\Roaming\Mozilla\Firefox\Profiles\gfh0kp8i.default\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E} . - - - - ORPHANS REMOVED - - - - . Toolbar-Locked - (no file) WebBrowser-{687578B9-7132-4A7A-80E4-30EE31099E03} - (no file) AddRemove-My Trails - c:\users\Derek\Desktop\GPS1\My Trails\uninstall.exe AddRemove-nytopo11 - c:\users\Derek\Desktop\GPS1\nytopo11\uninstall.exe . . . ——————— LOCKED REGISTRY KEYS ——————— . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.11" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*] @="?????????????????? v1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*\CLSID] @="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*] @="?????????????????? v2" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*\CLSID] @="{9BE31822-FDAD-461B-AD51-BE1D1C159921}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\DbgagD\1*] "value"="?\09\00\19\13\1c;u" . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . Completion time: 2013-03-14 18:45:23 ComboFix-quarantined-files.txt 2013-03-14 22:45 ComboFix2.txt 2013-03-11 22:48 . Pre-Run: 58,464,727,040 bytes free Post-Run: 58,246,688,768 bytes free . - - End Of File - - 498BF9D11A63F5AD9EB4D15A5E9EC368 Should I delete AutoCad from my computer? Thanks
Things seem to be better. I've deleted all AutoCad files. One thing, my Internet Explorer doesn't show graphics or videos. For example, if I go to Bing using Firefox it shows a nice background image. But if I go to Bing using IE it doesn't show any background. Plus, IE won't play YouTube videos. Any thoughts? Is there a way to delete it and reinstall it?
Let's do some housekeeping.

  • Click START then RUN
  • Now type ComboFix /Uninstall in the runbox and click OK.
  • Note the space between the X and the U, it needs to be there.
  • [external image: Posted Image]
The above procedure will:
  • Implement some cleanup procedures.
  • Reset System Restore.

Now to remove most of the tools that we have used in fixing your machine:
  • Make sure you have an Internet Connection.
  • Download OTC to your desktop and run it
  • A list of tool components used in the cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the cleanup process. If you are asked to reboot the machine choose Yes.

You can now just delete any tools or logs that remain.

Now please check your images in IE. If they still are not working… please follow these procedures: http://support.microsoft.com/kb/283807

Please re-enable any security that was disabled.

Please let me know how things went with your graphics.
Everything seems to be working fine but IE is still having the same issues. I have no problems using Firefox. What browser do you use and / or recommend. Thanks for all your help. I have another computer to fix (the kids computer), I'm assuming I have to start a new topic. thanks again for your help

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