I have tried AVG, Malwarebytes, Spybot, you name me I tried em! And nothing will get rid of it. I have tried manually setting homepage to www.google.com, but that doesn't work - when I close and re-open it defaults back to the certifiedtoolbar page.
anyone any ideas?
I;m running win 8 Pro. Don't really wanna format and do everything all over agai
My name is patndoris. I will be glad to take a look at your log and help you with solving any malware problems. It will be very helpful if you follow these guidelines:
Malware logs are often lengthy and can take a lot of time to research and interpret. Please be patient while I review your logs.
Please note that there is no "Quick Fix" to modern malware infections and we may need to use several different approaches to get your system clean.
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
Please follow my instructions carefully and in the order they are posted. You may also find it helpful to print out the instructions you receive.
Please do not run any scans or install/uninstall any applications or delete anything without being directed to do so.
Remember, absence of symptoms does not mean the infection is all gone. Please stick with me till you're given the "all clear".
Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
Please reply within 3 days. If I do not hear back from you in that time frame, I will post a reminder for you. Topics with no reply in 4 days are closed!
Many of our tools are not yet updated to run with Windows 8. Can you tell me what browser you are using (Internet Explorer, Chrome, Firefox) and I will try to assist you with your problem. This may be a bit of trial and error as I've not yet worked with Windows 8 for malware but I will do my best to assist you.
