patndoris
OK then we are going to go ahead and clean up tools and move on. If you have any further problems with it we can come back to it after we address the other machines. If we find anything along the way on the other machines that would require coming back to this machine then we will. Deal?
I will post a second reply in a moment to give you instructions for logs for machine #2.
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The following will implement some cleanup procedures as well as reset System Restore points:
If there are any remaining tools or logs on your desktop you can right-click and delete them.
———————————
Please follow these simple steps in order to keep your computer malware free and secure:
Use and Update your AntiVirus Software
It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall
I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this. Simply using a Firewall in its default configuration can lower your risk greatly.
Use only one antivirus and one firewall on your machine
Having more than one anti-virus program and one firewall on your machine, even if only one is running, can cause conflicts and slowdowns in the performance of the machine.
If you need more information on free anti-virus or firewall options please let me know and I will give you some recommendations.
Make your Internet Explorer more secure
This can be done by following these simple instructions:
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click once on the Security tab
3. Click once on the Internet icon so it becomes highlighted.
4. Click once on the Custom Level button.
5. Change the Download signed ActiveX controls to Prompt
6. Change the Download unsigned ActiveX controls to Disable
7. Change the Initialize and script ActiveX controls not marked as safe to Disable
8. Change the Installation of desktop items to Prompt
9. Change the Launching programs and files in an IFRAME to Prompt
10. Change the Navigate sub-frames across different domains to Prompt
11. When all these settings have been made, click on the OK button.
12. If it prompts you as to whether or not you want to save the settings, press the Yes button.
13. Next press the Apply button and then the OK to exit the Internet Properties page.
Keep your Java, Adobe Reader and Adobe Flash Up to Date
Older versions of these programs can contain security vulnerabilities. It is very important to keep them updated.
Update and Run Malwarebytes Anti-Malware
Scan your computer with this program on a regular basis just as you would an antivirus software making sure you update definitions each time you scan.
To simplify making sure you have the latest version of many of your security programs and applications, you may want to consider:
Secunia's Personal Software Inspector (PSI). It is a free utility that scans your computer for installed applications and checks to see if they have the latest security patches and updates. If it finds any applications with possible security issues, links and/or instructions are provided for the necessariy updates.
Filehippo's Update Checker. It is free utilitiy that scan your computer for installed software, checks the versions and then sends this information to see if there are any newer releases. Available software updates are displayed and you can decide which ones to download and install. Among many other types of programs, they includes a number of the Anti-Spyware, Firewall/Security and Anti-Virus programs that have been recommended (though not all of them). Note: Definition files should be updated from within the programs themselves. The Update Checker look for newer versions of the software program, not definition files.
I would suggest you read:
Tony Klein's excellent article: How I got Infected in the First Place
PC Safety and Security–What Do I Need?
How to Prevent Malware
I will post a second reply in a moment to give you instructions for logs for machine #2.
——————————
The following will implement some cleanup procedures as well as reset System Restore points:
- Click the Windows Key + R to open the Run box.
- Now type Combofix /uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
- [external image: Posted Image]
If there are any remaining tools or logs on your desktop you can right-click and delete them.
———————————
Please follow these simple steps in order to keep your computer malware free and secure:
Use and Update your AntiVirus Software
It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall
I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this. Simply using a Firewall in its default configuration can lower your risk greatly.
Use only one antivirus and one firewall on your machine
Having more than one anti-virus program and one firewall on your machine, even if only one is running, can cause conflicts and slowdowns in the performance of the machine.
If you need more information on free anti-virus or firewall options please let me know and I will give you some recommendations.
Make your Internet Explorer more secure
This can be done by following these simple instructions:
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click once on the Security tab
3. Click once on the Internet icon so it becomes highlighted.
4. Click once on the Custom Level button.
5. Change the Download signed ActiveX controls to Prompt
6. Change the Download unsigned ActiveX controls to Disable
7. Change the Initialize and script ActiveX controls not marked as safe to Disable
8. Change the Installation of desktop items to Prompt
9. Change the Launching programs and files in an IFRAME to Prompt
10. Change the Navigate sub-frames across different domains to Prompt
11. When all these settings have been made, click on the OK button.
12. If it prompts you as to whether or not you want to save the settings, press the Yes button.
13. Next press the Apply button and then the OK to exit the Internet Properties page.
Keep your Java, Adobe Reader and Adobe Flash Up to Date
Older versions of these programs can contain security vulnerabilities. It is very important to keep them updated.
Update and Run Malwarebytes Anti-Malware
Scan your computer with this program on a regular basis just as you would an antivirus software making sure you update definitions each time you scan.
To simplify making sure you have the latest version of many of your security programs and applications, you may want to consider:
Secunia's Personal Software Inspector (PSI). It is a free utility that scans your computer for installed applications and checks to see if they have the latest security patches and updates. If it finds any applications with possible security issues, links and/or instructions are provided for the necessariy updates.
Filehippo's Update Checker. It is free utilitiy that scan your computer for installed software, checks the versions and then sends this information to see if there are any newer releases. Available software updates are displayed and you can decide which ones to download and install. Among many other types of programs, they includes a number of the Anti-Spyware, Firewall/Security and Anti-Virus programs that have been recommended (though not all of them). Note: Definition files should be updated from within the programs themselves. The Update Checker look for newer versions of the software program, not definition files.
I would suggest you read:
Tony Klein's excellent article: How I got Infected in the First Place
PC Safety and Security–What Do I Need?
How to Prevent Malware
DDS logs are a lot more condensed and are easier for me to interpret than OTL logs and in most cases contain all the information I'll need. If we need an OTL log (which has a lot more info in it but is also a lot lengthier and takes a lot longer to research and rarely yields much more than a DDS log), I'll get that from you along the way. This will speed up the process a little for us today and hopefully we can have machine #2 cleared up for you this weekend and be on to machine #3 with any luck.
Also, this computer has been the best of the bunch but since I've been having internet issues, I thought it best to check them all, in case 1 computer is causing issues for another computer.
