Download Combofix from the link below, and save it to your desktop. Link
**Note: It is important that it is saved directly to your desktop**
If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.
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IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
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Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the C:\ComboFix.txt for further review.
Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
[external image: Posted Image]
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix may request an update; please allow it.
ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
When finished, it shall produce a log for you. Post the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
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Post the new ComboFix log and let me know how your system is running now.
Please download Farbar Service Scanner and run it on the computer with the issue.
Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center
Windows Update
Windows Defender
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.
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I see that your Java software is out of date. Please go to Start >> Control Panel >> Programs and Features >> uninstall all versions of Java.
Now download and install the newest version from here >> http://java.com/en/download/index.jsp
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Clear Java Cache
See this page for instructions on how to clear java's cache.
Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)
Under Temporary Internet Files, click the Delete Files button.
There are three options in the window to clear the cache - Leave ALL 3 Checked
Downloaded Applets
Downloaded Applications
Other Files
Click OK on Delete Temporary Files Window Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
Click OK to leave the Java Control Panel.
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Malwarebytes
Please open Malwarebytes, update it and then run a Quick Scan. Save the log that is created for your next reply.
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ESET Online Scanner
Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator
Note:For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
Turn off the real time scanner of any existing antivirus program while performing the online scan
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Click Start
Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
Click Scan
Wait for the scan to finish
When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file…"
Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
Close the ESET online scan, and let me know how things are now.
eset…
C:\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504}\_Setupx.dll a variant of Win32/Adware.Yontoo.B application
C:\ProgramData\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\_Setupx.dll a variant of Win32/Adware.Yontoo.B application
C:\Users\All Users\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504}\_Setupx.dll a variant of Win32/Adware.Yontoo.B application
C:\Users\All Users\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\_Setupx.dll a variant of Win32/Adware.Yontoo.B application
C:\Users\owner\AppData\Roaming\Mozilla\Firefox\Profiles\pubmxxwu.default\extensions\[removed] JS/Redirector.NBX trojan
Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
[external image: Posted Image]
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix may request an update; please allow it.
ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
When finished, it shall produce a log for you. Post the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
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Post the new ComboFix log and would you mind checking to be sure you can perform Windows Updates please?
