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Spyware / Malware / Virus Removal

PC Running VERY slow intermittently [Closed]

8 min read

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Post #1
My computer has tons of spare CPU resources sitting parked, but it still runs VERY slow at times, waiting up to 20 seconds for the mouse to respond.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:27:46 PM, on 11/27/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16450)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Altnet Music Plugin\AMPMDM.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Provide Support\Live Support Chat for Web Site\ProvideSupportConsole.exe
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files (x86)\WinTV\WinTV7\WinTVTray.exe
C:\Program Files (x86)\CyberPower PowerPanel Personal Edition\pppeuser.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\VMware\VMware Workstation\vmware-tray.exe
C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files (x86)\Play Anywhere\Media Sync\MediaSync.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AdobeCollabSync.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\VMware\VMware Workstation\vmware.exe
C:\Program Files (x86)\VMware\VMware Workstation\vmware-unity-helper.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_287.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_287.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Opera\opera.exe
C:\Program Files (x86)\Spark\Spark.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Microsoft Office\Office12\POWERPNT.EXE
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1009\g2mstart.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1009\g2mcomm.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1009\g2mlauncher.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1009\g2mstart.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1009\g2mcomm.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1009\g2mlauncher.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1009\g2msessioncontrol.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1009\g2mui.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1009\g2msessioncontrol.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1009\g2mui.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1009\g2mvideoconference.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1009\g2mvideoconference.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files (x86)\Macromedia\Dreamweaver MX 2004\Dreamweaver.exe
C:\Users\MASTER~1\AppData\Local\Temp\~e5d141.tmp
C:\Users\MASTER~1\AppData\Local\Temp\~e5d141.tmp
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_4_402_287_ActiveX.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Users\Master Desktop i7\AppData\Local\Google\Update\Install\{20F8B771-BB72-42AA-807D-6E084A14C677}\23.0.1271.91_chrome_installer.exe
C:\Users\Master Desktop i7\Documents\temp\HijackThis.exe
C:\Users\MASTER~1\AppData\Local\Temp\CR_19E37.tmp\setup.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [PowerPanel Personal Edition User Interaction] C:\Program Files (x86)\CyberPower PowerPanel Personal Edition\pppeuser.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [vmware-tray] "C:\Program Files (x86)\VMware\VMware Workstation\vmware-tray.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [SSDMonitor] C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ampmdm] C:\Program Files (x86)\Altnet Music Plugin\AMPMDM.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Master Desktop i7\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Spark] C:\Program Files (x86)\Spark\Spark.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [GizmoDriveDelegate] RUNDLL32.EXE C:\PROGRA~2\GIZMO\GDRIVE.DLL,Remount_Startup_Images
O4 - HKCU\..\Run: [ProvideSupportOperatorConsole] C:\PROGRA~2\PROVID~1\LIVESU~1\PROVID~1.EXE
O4 - HKCU\..\Run: [Media Sync] C:\Program Files (x86)\Play Anywhere\Media Sync\MediaSync.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_4_402_287_Plugin.exe -update plugin
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-3504521717-1554290347-601068565-1011\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User '?')
O4 - HKUS\S-1-5-21-3504521717-1554290347-601068565-1011\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User '?')
O4 - S-1-5-21-3504521717-1554290347-601068565-1019 User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Mcx1-MASTERDESKTOPI7')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: NexDef Plug-in.lnk = C:\Users\Master Desktop i7\AppData\Local\Autobahn\nexdef.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O4 - Global Startup: WinTV Recording Status..lnk = C:\Program Files (x86)\WinTV\WinTV7\WinTVTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: PDFill PDF Editor - {FB858B22-55E2-413f-87F5-30ADC5552151} - C:\Program Files (x86)\PDFill\DownloadPDF.exe
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\vmware\vmware workstation\vsocklib.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\vmware\vmware workstation\vsocklib.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} (Scanner.SysScanner) - http://i.dell.com/images/global/js/scanner/SysProExe.cab
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - http://support.dell.com/systemprofiler/SysProExe.CAB
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/popcaploader_v10.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://vmwaresupport.webex.com/client/T26L…rt/ieatgpc1.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{80A62B07-ADA5-4638-B7C8-FE6387499A9F}: NameServer = 192.168.10.1,76.85.229.111,76.85.229.110
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Acunetix WVS Scheduler v6 (AcuWVSSchedulerv6) - Acunetix Ltd. - C:\Program Files (x86)\Acunetix\Web Vulnerability Scanner 6\WVSScheduler.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Unknown owner - C:\Windows\system32\AERTSr64.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: WebEx Service Host for Support Center (atashost) - WebEx Communications, Inc. - C:\Windows\SysWOW64\atashost.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Gizmo Central - Arainia Solutions - C:\Program Files (x86)\Gizmo\gservice.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HauppaugeTVServer - Hauppauge Computer Works - C:\Program Files (x86)\WinTV\TVServer\HauppaugeTVServer.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LMIGuardianSvc - LogMeIn, Inc. - C:\Program Files\LogMeIn\x64\LMIGuardianSvc.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x64\RaMaint.exe
O23 - Service: LogMeIn Service (LogMeIn) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x64\LogMeIn.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files (x86)\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: PowerPanel Personal Edition Service (ppped) - Cyber Power Systems, Inc. - C:\Program Files (x86)\CyberPower PowerPanel Personal Edition\ppped.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files (x86)\WinPcap\rpcapd.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Sawmill8 - Unknown owner - C:\Program Files\Sawmill 8\SawmillService.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (DellComms) (sprtsvc_DellComms) - SupportSoft, Inc. - C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Workstation\vmware-ufad.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe
O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe
O23 - Service: VMware vCenter Converter Agent (vmware-converter-agent) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vmware-converter-a.exe
O23 - Service: VMware vCenter Converter Server (vmware-converter-server) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vmware-converter.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

–
End of file - 26096 bytes
Post #2
Hi and Welcome!! :) My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • If you happen to have a flash drive/thumb drive please have that ready in the event that we need to use it.
IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your Operating System and losing all your programs and data.

Having said that….Let's get going!!
———-

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Right-click and Run as Administrator dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
—————————————————
Please include the contents of the following in your next reply:

DDS.txt

Attach.txt
———-

Please download aswMBR to your desktop.

  • Double click the aswMBR icon to run it.
  • Click the Scan button to start scan.
  • If you are asked to update the Avast Virus database please allow it to do so.
  • When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.

[external image: Posted Image]
Click the image to enlarge it
———-
Post #5
Hi,

Download Combofix from the link below, and save it to your desktop.
Link

**Note: It is important that it is saved directly to your desktop**
If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.

——————————————————————–

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

——————————————————————–

Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt for further review.
———-
Post #7
ok after running that program and my pc rebooting, it would not power back up. I had to get a new power supply because it would not boot up and that was the cause for delay today. I'm curious if any of the symptoms were related to the old power supply dying or if there is malware on my machine. Attached is the requested file. I have re-enabled the AV on the machine for now since the scan is finished. Thanks, dan

Attachments:

Post #8
Hi, It is possible that the power supply was a problem yes. Since replacing it, has your system improved? How is your system running overall now?
Post #9
It's been less than a day but I have not noticed any further issues so far. Did the test results show anything malicious that was removed or any other changes made to my machine?
Post #10
Malware-wise I am not seeing anything jumping out at me so far….

Java

Please go to Start > Control Panel > Programs and Features > uninstall all the Java Programs you see, now download the latest Java from the following link and install it:

http://java.com/en/download/index.jsp
———-

See this page for instructions on how to clear java's cache.

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)
  • Under Temporary Internet Files, click the Delete Files button.
  • There are three options in the window to clear the cache - Leave ALL 3 Checked
    • Downloaded Applets
      Downloaded Applications
      Installed Applications and Applets
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Java Control Panel.
———-

Malwarebytes

Please open Malwarebytes, update it and then run a Quick Scan. Save the log that is created for your next reply.
———-

ESET Online Scanner

Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator
  • Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file…"
  • Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
  • Close the ESET online scan, and let me know how things are now.
———-
Post #12
Hi,

Run Malwarebytes again and remove everything that is found…..post the new log.
——-

  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the box below:


    ClearJavaCache::

    File::
    C:\Users\Master Desktop i7\Documents\temp\brutus-aet2.zip
    C:\Users\Master Desktop i7\Documents\temp\cnet_RevoUninProSetup_exe.exe
    G:\Backup Files\1\1\V0\C\Users\Master Desktop i7\Documents\temp\brutus-aet2.zip
    G:\Backup Files\2\1\V0\E\backup 11.05.03\Administrator\My Documents\My Downloads\Kazza\kazaalite_202_b1.zip

  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

    [external image: Posted Image]
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix may request an update; please allow it.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Post the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
———-

Post the logs made and let me know how your system is running now. :)
Post #13
I had to run that script a couple times in the combfix. Attached are logs from both times.

The pc seems to work fine still, except ever since removing and reinstalling Java, now I get a popup with this message when Java programs try to run.

No JVM could be found on your system. Please define EXE4J_JAVE_HOME to point to an installed JDK or JRE or download a JRE from www.java.com

I tried the steps given at http://answers.yahoo.com/question/index?qi…31015229AAXRZkx but that did not help.

I think once Java is working fine again I will be good to go.

Attachments:

Post #15
So since the Java reinstall, besides the java programs not seeing it properly, the issue of periodic "freezes" has returned. The freezing was not there for a few days after the power supply change but now firefox and outlook regularly freeze up for 20 seconds or so, and then resume as normal.

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