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Spyware / Malware / Virus Removal

Blue Screen Trouble [Solved]

37 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hello jdcats007

Thank you for the log.

I am not sure what is prompting the incredimail message but it may not be malware related.

Is there anything else you can see or do to help me?

We have taken care of everything that needs to be taken care of.

Lets remove our tools in the steps below:


  • Please Uninstall Combofix


    • Hold down the Windows key (has the Windows symbol on it) and press the "R" key.
    • A Run box will open.
    • Type combofix /uninstall in the run box and click "OK". Please note the space between the "x" and the "/Uninstall", it needs to be there.

  • Please perform the following cleanup procedure


    • Double click on the OTL.exe icon on your desktop to run the program. (Note: If you are running Vista/Windows 7, right-click on the file and choose Run As Administrator).
    • Once OTL has opened, click on the "CleanUp!" button.
    • Follow any prompts that you receive.

  • Removal of Tools


    • You no longer need aswMBR, Farbar Secovery Scan Tool, Windows repair, MBAM Anti Rootkit or Junkware Removal Tool.
    • Please delete them from your machine.


    Once you have completed the above steps you should be good to go! If you have any further questions, please feel free to ask.

  • Finally, please take the time to read through the information provided below:

    Enhance your System Security

    • For an excellent list of free anti virus software, free online virus scanners, free spyware detection/removal and free firewalls, click here.

    • IMPORTANT! Please make sure you only have ONE firewall and ONE real-time antivirus installed on your system. When using "on demand" scanners, first update the detection signature files, then disconnect from the internet and disable your resident security program before running the scan.
    • Once complete, remember to re-engage your resident security before going online.

    Web Browsers and Browser Security

    Firefox
    • Firefox is generally considered to have greater browsing security in comparison to other popular programs. You can download Firefox 3.0 from here.

    No-Script
    • If you use Firefox as your default browser, No-Script can provide additional security by preventing malicious scripts from being executed on your system.
    • You can download No-Script by clicking here.

    Internet Explorer
    • The newest version of Internet Explorer is available from here.

    SpywareBlaster
    • If you use Internet Explorer as your default browser, SpywareBlaster would be a valuable addition to your online security.
    • SpywareBlaster prevents malicious ActiveX objects from being downloaded onto your system.
    • You can download SpywareBlaster by clicking here.

    Web of Trust
    • When using search engines, Web of Trust provides you with an easy way of telling the good sites from the bad and is compatible with both Firefox and Internet Explorer.
    • Coloured symbols are displayed next to search results, giving you more confidence in the links you choose to click on: Green (To go), Yellow (Caution) and Red (Stop).
    • You can download Web of Trust by clicking here.

    Keep your Software Updated
    • Outdated software can sometimes have vulnerabilities that are exploitable by malware.
    • Check if there are available updates for your installed software with Secunia's Online Software Inspector by clicking here.

    Passwords
    • Learn how to create strong passwords by clicking here and test the strength of the passwords you already use by clicking here.

    General Reading

    Learn How To Combat Malware
    • Would you like to learn how to fight back against malware and help others? Enroll at the What The Tech (Formerly Tom Coyotes) Malware Classroom by clicking here.

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