Link redirects and pop up adds in botom corners of browser [Solved]

Hi,

I see that your Java software is out of date. Please go to Start >> Control Panel >> Programs and Features >> uninstall all versions of Java.

Now download and install the newest version from here >> http://java.com/en/download/index.jsp
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Clear Java Cache

See this page for instructions on how to clear java's cache.

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)

• Under Temporary Internet Files, click the Delete Files button.
• There are three options in the window to clear the cache - Leave ALL 3 Checked
  • Downloaded Applets
    Downloaded Applications
    Other Files
• Click OK on Delete Temporary Files Window
  Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
• Click OK to leave the Java Control Panel.

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Malwarebytes

Please open Malwarebytes, update it and then run a Quick Scan. Save the log that is created for your next reply.
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ESET Online Scanner

Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator

• Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
• Turn off the real time scanner of any existing antivirus program while performing the online scan
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the activex control to install
• Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
• Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• Wait for the scan to finish
• When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file…"
• Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
• Close the ESET online scan, and let me know how things are now.

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Still with us?

o ya sorry I didn't realize that the thread goes onto a second page.

No problem. Just post the logs when you get them.

Malwarebytes Anti-Malware (Trial) 1.65.1.1000 www.malwarebytes.org Database version: v2012.11.08.01 Windows 7 x86 NTFS Internet Explorer 9.0.8112.16421 Fraser :: FRASER-PC [administrator] Protection: Enabled 07/11/2012 7:57:05 PM mbam-log-2012-11-07 (19-57-05).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 248391 Time elapsed: 14 minute(s), 44 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end)

When you get the ESET scan be sure to post that too.

Still with me?

I'm having problems with this scanner. After 3 hours it seems to get hung up around the 25% mark. Do I have to shut down all my programs while it's running? Also it says my antivirus is not dissabled but I did disable them.

Yes it is best to not do anything else while running the scan. Try to run through it again and if it gets hung up again (sometimes it takes several hours to finish) do the following…..

Do an online scan with BitDefender QuickScan.
Please be patient as scanning may take some time. If you have problem running the scan, you might want to disable any real time protection that you have.

• Click here to go to BitDefender QuickScan page.
• For Firefox users:
  • Click on Free Scan Now. You will be prompted to install a plug-in. Please Allow. In case you get stuck, please refresh the page to try again.
  • A Software Installation window will appear. Click Install Now and the plugin will be installed as an Add-on.
  • Restart Firefox when done. Go back to the BitDefender QuickScan page again and click on Free Scan Now and proceed accordingly.
• For Internet Explorer users:
  • Click on Free Scan Now. You will be prompted to install an ActiveX control. Please install.
  • The page will refresh. Click on Free Scan Now again and proceed accordingly.
• When scan has completed, click on View report and a Notepad log shall open.
• If there are any infections found, you will get a warning and the link to the report will be displayed as the number of infections. Click on it.
• Post back the contents of this report. It can also be found at C:\Documents and Settings\\Application Data\QuickScan, is the Windows log-in name.

The ESET scanner finished. No threats found.

Good…how is your system running?

It's running well.

Providing there are no other malware related problems…

IT APPEARS THAT YOUR LOGS ARE NOW CLEAN SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!!

This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.
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The following will implement some cleanup procedures as well as reset System Restore points:

Press the Windows key + R and this will open the Run box. Copy/paste the following text into the Run box as shown and click OK.
Combofix /Uninstall
(Note: There is a space between the ..X and the /U that needs to be there.)

[external image: Posted Image]
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Clean up with OTL:

• Right-click and Run as Administrator OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

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Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.
If you didn't already have it I would keep Malwarebytes AntiMalware though.

Here are some tips to reduce the potential for spyware infection in the future:

1. Internet Explorer. Even if you don't use it as your main browser it should be kept up-to-date because that is the browser Windows uses for updates.
Make your Internet Explorer more secure - This can be done by following these simple instructions:

• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
• Change the Download unsigned ActiveX controls to Disable
• Change the Initialize and script ActiveX controls not marked as safe to Disable
• Change the Installation of desktop items to Prompt
• Change the Launching programs and files in an IFRAME to Prompt
• Change the Navigate sub-frames across different domains to Prompt
• When all these settings have been made, click on the OK button.
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

2. FireFox. If you use Firefox, I recommend installing the following add-ons to help make your Firefox browser more secure:
NoScript
AdBlock Plus

3. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:

• Open Internet Explorer
• Click on Tools > Internet Options
• Press Security tab
• Select Internet zone then place check next to Enable Protected Mode if not already done
• Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
• Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.

4. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

5. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. I would personally only recommend using one of the following two below:
Online Armor Free
Agnitum Outpost Firewall Free

6. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

7. WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

8.Finally, I strongly recommend that you read How to Prevent Malware found here and also PC Safety and Security - What Do I Need?.

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatthetech.com/you_Infected_t106388.html
and start a New Topic.