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Spyware / Malware / Virus Removal

Slow computer, malware found [Solved]

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Post #1
Computer running slow, removed several items with malwarebytes. computer running a little better, want to make sure there oare no remnants lurking.

malwarebytes log

Malwarebytes Anti-Malware (Trial) 1.65.0.1400
www.malwarebytes.org

Database version: v2012.09.29.03

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
KA :: KATIE-PC [administrator]

Protection: Enabled

9/29/2012 11:50:44 AM
mbam-log-2012-09-29 (11-50-44).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 210042
Time elapsed: 33 minute(s), 40 second(s)

Memory Processes Detected: 2
C:\Users\KA\AppData\Roaming\svchost.exe (Trojan.Agent) -> 3444 -> Delete on reboot.
C:\Users\KA\AppData\Roaming\WinDir\svchost.exe (Trojan.Agent) -> 4144 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\Software\VB and VBA Program Settings\SrvID (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|winzip (Trojan.Agent.Gen) -> Data: C:\Users\KA\AppData\Roaming\IMG_9564.exe -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 7
C:\Users\KA\AppData\Roaming\svchost.exe (Trojan.Agent) -> Delete on reboot.
C:\Users\KA\AppData\Roaming\WinDir\svchost.exe (Trojan.Agent) -> Delete on reboot.
C:\Users\KA\AppData\Roaming\google.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\KA\AppData\Roaming\log (Stolen.Data) -> Quarantined and deleted successfully.
C:\Users\KA\AppData\Roaming\IMG_9550.JPG.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Users\KA\AppData\Roaming\IMG_9559.JPG.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Users\KA\AppData\Roaming\IMG_9564.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.

(end)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:33:58 PM, on 9/29/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16450)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Windows\system32\wuauclt.exe
C:\Users\KA\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1505\6.6.1088\TmIEPlg.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.exe
O4 - HKLM\..\Run: [WSED] C:\Program Files\WSED\WSED.exe
O4 - HKLM\..\Run: [BTMeter] C:\Program Files\Battery Meter\BTMeter.exe
O4 - HKLM\..\Run: [CapsLKNotify] C:\Program Files\CapsLKNotify\CapsLKNotify.exe
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [IJNetworkScanUtility] C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Absolute Notifier] "C:\Program Files\Absolute Software\Absolute Notifier\AbsoluteNotifier.exe"
O4 - HKLM\..\Run: [Trend Micro Titanium] "C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe" -set Silent "1" SplashURL ""
O4 - HKLM\..\Run: [Trend Micro Client Framework] "C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files\Ask.com\Updater\Updater.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
O4 - HKCU\..\Run: [iCloudServices] C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
O4 - HKCU\..\Run: [ApplePhotoStreams] C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1505\6.6.1088\TmIEPlg.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe
O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE

–
End of file - 11070 bytes


Thank you
Post #2
Hi 83valentine,

:welcome:

My name is NoodleTech. I would be glad to assist you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • Please be aware that removing malware is not without risk and while unrecoverable damage to systems is rare, it can happen and may require a re-format and re-install of your operating system. Because of this it is a good idea to back-up anything important saved on your computer.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Do not delete anything unless instructed to.
  • DO NOT use tools such as ComboFix without supervision.
  • Please continue to review my answers until I tell you your machine appears to be clean. Absence of symptoms does not mean that everything is clean.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • Failure to respond within 3 days will result in this topic being closed - If you need more time to complete the steps required, please let me know.
===================================================

Please download DDS by sUBs from one of the following links and save it to your desktop.
    • DDS.scr
    • DDS.pif
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments,  attach.txt will open in a second window.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scrolling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
===================================================

Please download aswMBR.exe and save it to your desktop. 

Double click aswMBR.exe to start the tool. (Vista/Windows 7 users - right click to run as administrator)

Click Scan
  • Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review.
  • Note - do NOT attempt any Fix yet.
  • You will also notice another file created on the desktop named MBR.dat.
  • Right click that file and select Send To>Compressed (zipped) file.
  • Attach that zipped file in your next reply as well.
Post #3
. DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.7.2 Run by [removed] at 14:08:41 on 2012-09-29 Microsoft Windows 7 Starter 6.1.7601.1.1252.1.1033.18.1014.221 [GMT -5:00] . AV: Trend Micro Titanium Internet Security *Disabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902} SP: Trend Micro Titanium Internet Security *Disabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes =============== . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Program Files\Dell\DellDock\DockLogin.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE C:\Windows\system32\WLANExt.exe C:\Windows\system32\conhost.exe C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe C:\Program Files\Absolute Software\Absolute Notifier\AbsoluteNotifierService.exe C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Windows\Explorer.EXE C:\Program Files\Dell\DellDock\DellDock.exe C:\Program Files\Microsoft\BingBar\SeaPort.EXE C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Windows\system32\svchost.exe -k bthsvcs C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\SearchIndexer.exe C:\Program Files\WSED\WSED.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files\Battery Meter\BTMeter.exe C:\Program Files\CapsLKNotify\CapsLKNotify.exe C:\Program Files\Dell Support Center\bin\sprtcmd.exe C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Ask.com\Updater\Updater.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe C:\Program Files\OpenOffice.org 3\program\soffice.exe C:\Program Files\OpenOffice.org 3\program\soffice.bin C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe C:\Program Files\Dell Support Center\bin\sprtsvc.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe C:\Windows\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.exe C:\Windows\servicing\TrustedInstaller.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\conhost.exe C:\Windows\system32\wbem\wmiprvse.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://mail.yahoo.com/ uInternet Settings,ProxyOverride = *.local uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - c:\program files\trend micro\amsp\module\20004\1.5.1505\6.6.1088\TmIEPlg.dll BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre7\bin\ssv.dll BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll BHO: TmBpIeBHO Class: {bbacbafd-fa5e-4079-8b33-00eb9f13d4ac} - c:\program files\trend micro\amsp\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll" BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre7\bin\jp2ssv.dll TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll" TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe" uRun: [MobileDocuments] c:\program files\common files\apple\internet services\ubd.exe uRun: [iCloudServices] c:\program files\common files\apple\internet services\iCloudServices.exe uRun: [ApplePhotoStreams] c:\program files\common files\apple\internet services\ApplePhotoStreams.exe mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe mRun: [Broadcom Wireless Manager UI] c:\program files\dell\dell wireless wlan card\WLTRAY.exe mRun: [WSED] c:\program files\wsed\WSED.exe mRun: [] mRun: [BTMeter] c:\program files\battery meter\BTMeter.exe mRun: [CapsLKNotify] c:\program files\capslknotify\CapsLKNotify.exe mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe" mRun: [IJNetworkScanUtility] c:\program files\canon\canon ij network scan utility\CNMNSUT.EXE mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [Absolute Notifier] "c:\program files\absolute software\absolute notifier\AbsoluteNotifier.exe" mRun: [Trend Micro Titanium] "c:\program files\trend micro\titanium\uiframework\uiWinMgr.exe" -set Silent "1" SplashURL "" mRun: [Trend Micro Client Framework] "c:\program files\trend micro\uniclient\uifrmwrk\UIWatchDog.exe" mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe" mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe" mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" StartupFolder: c:\users\ka\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe StartupFolder: c:\users\ka\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5) mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll TCP: DhcpNameServer = 192.168.1.1 TCP: Interfaces\{B5DC14FA-83C2-4569-B986-36A36B980A40} : DhcpNameServer = 192.168.1.1 TCP: Interfaces\{B5DC14FA-83C2-4569-B986-36A36B980A40}\35575672370294E6475627E65647 : DhcpNameServer = 192.168.1.1 TCP: Interfaces\{B5DC14FA-83C2-4569-B986-36A36B980A40}\74F4E40584 : DhcpNameServer = 192.168.113.2 TCP: Interfaces\{B5DC14FA-83C2-4569-B986-36A36B980A40}\C696E6B6379737 : DhcpNameServer = 192.168.1.254 Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - c:\program files\trend micro\amsp\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\program files\trend micro\amsp\module\20004\1.5.1505\6.6.1088\TmIEPlg.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll Notify: igfxcui - igfxdev.dll . ============= SERVICES / DRIVERS =============== . R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [2009-6-26 13680] R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128] R2 AbsoluteNotifier;Absolute Notifier;c:\program files\absolute software\absolute notifier\AbsoluteNotifierService.exe [2010-10-8 10408] R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2012-7-27 63960] R2 AERTFilters;Andrea RT Filters Service;c:\program files\realtek\audio\hda\AERTSrv.exe [2009-12-4 81920] R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2009-6-9 155648] R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-9-29 399432] R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-9-29 676936] R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2011-4-4 64080] R3 btusbflt;Bluetooth USB Filter;c:\windows\system32\drivers\btusbflt.sys [2010-4-14 45736] R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2009-12-4 143840] R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-9-29 22856] R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2011-1-21 328808] R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 14336] S2 Amsp;Trend Micro Solution Platform;c:\program files\trend micro\amsp\coreServiceShell.exe [2011-4-4 188272] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-25 135664] S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-14 250288] S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888] S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-2-28 183560] S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-12-25 135664] S3 OlyCamComm;OLYMPUS USB Communication Device;c:\windows\system32\drivers\OlyCamComm.sys [2009-9-10 21648] S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2009-12-4 167424] S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-7-14 52224] . =============== Created Last 30 ================ . 2012-09-29 18:31:18 821736 —-a-w- c:\windows\system32\npDeployJava1.dll 2012-09-29 18:30:14 93672 —-a-w- c:\windows\system32\WindowsAccessBridge.dll 2012-09-29 18:07:55 26840 —-a-w- c:\windows\system32\drivers\GEARAspiWDM.sys 2012-09-29 18:05:47 ——– d—–w- c:\program files\iPod 2012-09-29 18:05:42 ——– d—–w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1 2012-09-29 18:05:42 ——– d—–w- c:\program files\iTunes 2012-09-29 17:43:52 ——– d—–w- c:\users\ka\appdata\local\Apple 2012-09-29 16:48:04 ——– d—–w- c:\users\ka\appdata\roaming\Malwarebytes 2012-09-29 16:47:39 ——– d—–w- c:\programdata\Malwarebytes 2012-09-29 16:47:31 22856 —-a-w- c:\windows\system32\drivers\mbam.sys 2012-09-29 16:47:31 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware 2012-09-29 16:29:43 245760 —-a-w- c:\windows\system32\OxpsConverter.exe 2012-09-23 15:56:06 712048 —-a-w- c:\windows\system32\drivers\ndis.sys 2012-09-23 15:56:06 33280 —-a-w- c:\windows\system32\drivers\RNDISMP.sys 2012-09-23 15:56:01 240496 —-a-w- c:\windows\system32\drivers\netio.sys 2012-09-23 15:56:01 1292144 —-a-w- c:\windows\system32\drivers\tcpip.sys 2012-09-23 15:56:00 187760 —-a-w- c:\windows\system32\drivers\FWPKCLNT.SYS 2012-09-23 15:55:55 490496 —-a-w- c:\windows\system32\d3d10level9.dll . ==================== Find3M ==================== . 2012-09-29 18:29:24 746984 —-a-w- c:\windows\system32\deployJava1.dll 2012-09-23 15:42:38 696240 —-a-w- c:\windows\system32\FlashPlayerApp.exe 2012-09-23 15:42:37 73136 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2012-08-24 06:59:17 1800704 —-a-w- c:\windows\system32\jscript9.dll 2012-08-24 06:51:27 1129472 —-a-w- c:\windows\system32\wininet.dll 2012-08-24 06:51:02 1427968 —-a-w- c:\windows\system32\inetcpl.cpl 2012-08-24 06:47:26 142848 —-a-w- c:\windows\system32\ieUnatt.exe 2012-08-24 06:47:12 420864 —-a-w- c:\windows\system32\vbscript.dll 2012-08-24 06:43:58 2382848 —-a-w- c:\windows\system32\mshtml.tlb 2012-08-21 18:01:22 106928 —-a-w- c:\windows\system32\GEARAspi.dll 2012-07-18 17:47:53 2345984 —-a-w- c:\windows\system32\win32k.sys 2012-07-06 19:23:23 393728 —-a-w- c:\windows\system32\drivers\bthport.sys 2012-07-04 21:14:34 41984 —-a-w- c:\windows\system32\browcli.dll 2012-07-04 21:14:34 102912 —-a-w- c:\windows\system32\browser.dll . ============= FINISH: 14:10:19.79 ===============

Attachments:

Post #5
Malwarebytes Anti-Malware (Trial) 1.65.0.1400 www.malwarebytes.org Database version: v2012.09.29.03 Windows 7 Service Pack 1 x86 NTFS Internet Explorer 9.0.8112.16421 KA :: KATIE-PC [administrator] Protection: Enabled 9/29/2012 11:50:44 AM mbam-log-2012-09-29 (11-50-44).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 210042 Time elapsed: 33 minute(s), 40 second(s) Memory Processes Detected: 2 C:\Users\KA\AppData\Roaming\svchost.exe (Trojan.Agent) -> 3444 -> Delete on reboot. C:\Users\KA\AppData\Roaming\WinDir\svchost.exe (Trojan.Agent) -> 4144 -> Delete on reboot. Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 1 HKCU\Software\VB and VBA Program Settings\SrvID (Malware.Trace) -> Quarantined and deleted successfully. Registry Values Detected: 1 HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|winzip (Trojan.Agent.Gen) -> Data: C:\Users\KA\AppData\Roaming\IMG_9564.exe -> Quarantined and deleted successfully. Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 7 C:\Users\KA\AppData\Roaming\svchost.exe (Trojan.Agent) -> Delete on reboot. C:\Users\KA\AppData\Roaming\WinDir\svchost.exe (Trojan.Agent) -> Delete on reboot. C:\Users\KA\AppData\Roaming\google.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\Users\KA\AppData\Roaming\log (Stolen.Data) -> Quarantined and deleted successfully. C:\Users\KA\AppData\Roaming\IMG_9550.JPG.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully. C:\Users\KA\AppData\Roaming\IMG_9559.JPG.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully. C:\Users\KA\AppData\Roaming\IMG_9564.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully. (end) Is this what you wanted? Or did you want me to run again?
Post #6
Hi 83valentine,

No that's the Malwarebytes Antimalware log.

Here are the directions for running aswMBR once more:

Please download aswMBR.exe and save it to your desktop. 

Double click aswMBR.exe to start the tool. (Vista/Windows 7 users - right click to run as administrator)

Click Scan
  • Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review.
  • Note - do NOT attempt any Fix yet.
  • You will also notice another file created on the desktop named MBR.dat.
  • Right click that file and select Send To>Compressed (zipped) file.
  • Attach that zipped file in your next reply as well.
Post #7
aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software Run date: 2012-09-29 17:23:27 —————————– 17:23:27.756 OS Version: Windows 6.1.7601 Service Pack 1 17:23:27.756 Number of processors: 2 586 0x1C02 17:23:27.756 ComputerName: KATIE-PC UserName: KA 17:23:30.267 Initialize success 17:31:18.263 AVAST engine defs: 12092901 17:31:22.022 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0 17:31:22.022 Disk 0 Vendor: WDC_WD1600BEVT-75ZCT2 11.01A11 Size: 152627MB BusType: 3 17:31:22.054 Disk 0 MBR read successfully 17:31:22.054 Disk 0 MBR scan 17:31:22.147 Disk 0 Windows VISTA default MBR code 17:31:22.163 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 39 MB offset 63 17:31:22.210 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 15000 MB offset 81920 17:31:22.241 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 137586 MB offset 30801920 17:31:22.256 Disk 0 scanning sectors +312579760 17:31:22.381 Disk 0 scanning C:\Windows\system32\drivers 17:31:44.549 Service scanning 17:32:27.095 Modules scanning 17:32:42.371 Disk 0 trace - called modules: 17:32:42.418 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll ataport.SYS intelide.sys PCIIDEX.SYS atapi.sys 17:32:42.465 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8450f620] 17:32:42.480 3 CLASSPNP.SYS[86b7c59e] -> nt!IofCallDriver -> [0x8443d790] 17:32:42.511 5 ACPI.sys[866c63d4] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0x84434908] 17:32:44.165 AVAST engine scan C:\Windows 17:32:48.830 AVAST engine scan C:\Windows\system32 17:41:47.788 AVAST engine scan C:\Windows\system32\drivers 17:42:15.387 AVAST engine scan C:\Users\KA 17:59:11.778 AVAST engine scan C:\ProgramData 17:59:56.475 Scan finished successfully 18:00:31.684 Disk 0 MBR has been saved successfully to "C:\Users\KA\Desktop\MBR.dat" 18:00:31.715 The log file has been saved successfully to "C:\Users\KA\Desktop\aswMBR.txt" sorry, i missed those the first time.
Post #8
No worries :)

Please do the following

Refer to the ComboFix User's Guide

  • Download ComboFix from one of these locations:

    Link 1
    Link 2

    * IMPORTANT !!! Place ComboFix.exe on your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
    You can get help on disabling your protection programs here
  • Double click on ComboFix.exe & follow the prompts.
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  • When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

    ———————————————————————————————
  • Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    ———————————————————————————————

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.
Post #11
ComboFix 12-09-30.01 - KA 09/30/2012 11:44:49.1.2 - x86 Microsoft Windows 7 Starter 6.1.7601.1.1252.1.1033.18.1014.280 [GMT -5:00] Running from: c:\users\[removed]\Desktop\ComboFix.exe AV: Trend Micro Titanium Internet Security *Disabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902} SP: Trend Micro Titanium Internet Security *Disabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\users\KA\AppData\Roaming\Windir . . ((((((((((((((((((((((((( Files Created from 2012-08-28 to 2012-09-30 ))))))))))))))))))))))))))))))) . . 2012-09-30 17:01 . 2012-09-30 17:01 ——– d—–w- c:\users\Default\AppData\Local\temp 2012-09-29 18:32 . 2012-09-29 18:32 ——– d—–w- c:\program files\Common Files\Java 2012-09-29 18:31 . 2012-09-29 18:29 821736 —-a-w- c:\windows\system32\npDeployJava1.dll 2012-09-29 18:30 . 2012-09-29 18:29 93672 —-a-w- c:\windows\system32\WindowsAccessBridge.dll 2012-09-29 18:07 . 2012-08-21 18:01 26840 —-a-w- c:\windows\system32\drivers\GEARAspiWDM.sys 2012-09-29 18:05 . 2012-09-29 18:05 ——– d—–w- c:\program files\iPod 2012-09-29 18:05 . 2012-09-29 18:07 ——– d—–w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1 2012-09-29 18:05 . 2012-09-29 18:07 ——– d—–w- c:\program files\iTunes 2012-09-29 17:43 . 2012-09-29 17:43 ——– d—–w- c:\users\KA\AppData\Local\Apple 2012-09-29 16:48 . 2012-09-29 16:48 ——– d—–w- c:\users\KA\AppData\Roaming\Malwarebytes 2012-09-29 16:47 . 2012-09-29 16:47 ——– d—–w- c:\programdata\Malwarebytes 2012-09-29 16:47 . 2012-09-29 16:47 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware 2012-09-29 16:47 . 2012-09-07 22:04 22856 —-a-w- c:\windows\system32\drivers\mbam.sys 2012-09-29 16:29 . 2012-08-21 20:12 245760 —-a-w- c:\windows\system32\OxpsConverter.exe 2012-09-23 15:56 . 2012-08-22 17:16 712048 —-a-w- c:\windows\system32\drivers\ndis.sys 2012-09-23 15:56 . 2012-07-04 19:45 33280 —-a-w- c:\windows\system32\drivers\RNDISMP.sys 2012-09-23 15:56 . 2012-08-22 17:16 1292144 —-a-w- c:\windows\system32\drivers\tcpip.sys 2012-09-23 15:56 . 2012-08-22 17:16 240496 —-a-w- c:\windows\system32\drivers\netio.sys 2012-09-23 15:56 . 2012-08-22 17:16 187760 —-a-w- c:\windows\system32\drivers\FWPKCLNT.SYS 2012-09-23 15:55 . 2012-08-02 16:57 490496 —-a-w- c:\windows\system32\d3d10level9.dll . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2012-09-29 18:29 . 2010-06-21 21:24 746984 —-a-w- c:\windows\system32\deployJava1.dll 2012-09-23 15:42 . 2012-04-14 12:08 696240 —-a-w- c:\windows\system32\FlashPlayerApp.exe 2012-09-23 15:42 . 2011-05-22 18:05 73136 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2012-08-21 18:01 . 2009-12-12 14:25 106928 —-a-w- c:\windows\system32\GEARAspi.dll 2012-07-18 17:47 . 2012-08-16 17:38 2345984 —-a-w- c:\windows\system32\win32k.sys 2012-07-06 19:23 . 2012-08-16 19:05 393728 —-a-w- c:\windows\system32\drivers\bthport.sys 2012-07-04 21:14 . 2012-08-16 17:36 41984 —-a-w- c:\windows\system32\browcli.dll 2012-07-04 21:14 . 2012-08-16 17:36 102912 —-a-w- c:\windows\system32\browser.dll . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks] "{00000000-6E41-4FD3-8538-502F5495E5FC}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2011-08-24 1515688] . [HKEY_CLASSES_ROOT\clsid\{00000000-6e41-4fd3-8538-502f5495e5fc}] . [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}] 2011-08-24 03:20 1515688 —-a-w- c:\program files\Ask.com\GenericAskToolbar.dll . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar] "{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2011-08-24 1515688] . [HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}] [HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1] [HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}] [HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd] . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-10-01 39408] "iCloudServices"="c:\program files\Common Files\Apple\Internet Services\iCloudServices.exe" [2012-08-29 59280] "ApplePhotoStreams"="c:\program files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe" [2012-09-10 59280] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-05-30 1529128] "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-06-17 7547424] "Broadcom Wireless Manager UI"="c:\program files\Dell\Dell Wireless WLAN Card\WLTRAY.exe" [2009-07-17 4562944] "WSED"="c:\program files\WSED\WSED.exe" [2009-05-27 247080] "BTMeter"="c:\program files\Battery Meter\BTMeter.exe" [2009-07-22 623984] "CapsLKNotify"="c:\program files\CapsLKNotify\CapsLKNotify.exe" [2009-06-09 320880] "dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-06-03 206064] "AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-10-06 59240] "CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2007-05-15 644696] "CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2007-04-04 1603152] "SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472] "OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400] "IJNetworkScanUtility"="c:\program files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE" [2007-05-21 124512] "Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-24 141848] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-24 173592] "Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-24 150552] "Absolute Notifier"="c:\program files\Absolute Software\Absolute Notifier\AbsoluteNotifier.exe" [2010-10-08 86184] "Trend Micro Titanium"="c:\program files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe" [2011-10-08 1111568] "Trend Micro Client Framework"="c:\program files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [2011-02-10 116752] "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008] "APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280] "ApnUpdater"="c:\program files\Ask.com\Updater\Updater.exe" [2011-08-24 887976] "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-19 421888] "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-09-10 421776] "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848] . c:\users\KA\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192] OpenOffice.org 3.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-8-18 384000] . c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist] 2009-12-04 23:16 10536 —-a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "aux"=wdmaud.drv . [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa] Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS] @="" . R2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x] R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [x] R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [x] R3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [x] R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [x] R3 OlyCamComm;OLYMPUS USB Communication Device;c:\windows\system32\DRIVERS\OlyCamComm.sys [x] R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x] S0 EMSC;COMPAL Embedded System Control;c:\windows\system32\DRIVERS\EMSC.SYS [x] S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x] S2 AbsoluteNotifier;Absolute Notifier;c:\program files\Absolute Software\Absolute Notifier\AbsoluteNotifierService.exe [x] S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [x] S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSrv.exe [x] S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [x] S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [x] S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [x] S2 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys [x] S3 btusbflt;Bluetooth USB Filter;c:\windows\system32\drivers\btusbflt.sys [x] S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [x] S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x] S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [x] S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x] . . — Other Services/Drivers In Memory — . *NewlyCreated* - ASWMBR *Deregistered* - aswMBR . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS FontCache fdrespub AppIDSvc QWAVE wcncsvc . Contents of the 'Scheduled Tasks' folder . 2012-09-30 c:\windows\Tasks\Adobe Flash Player Updater.job - c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-14 15:42] . 2012-09-30 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files\Google\Update\GoogleUpdate.exe [2009-12-26 00:54] . 2012-09-30 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files\Google\Update\GoogleUpdate.exe [2009-12-26 00:54] . . ——- Supplementary Scan ——- . uStart Page = hxxp://mail.yahoo.com/ uInternet Settings,ProxyOverride = *.local TCP: DhcpNameServer = 192.168.1.1 . - - - - ORPHANS REMOVED - - - - . Toolbar-Locked - (no file) HKCU-Run-MobileDocuments - c:\program files\Common Files\Apple\Internet Services\ubd.exe . . . ——————— LOCKED REGISTRY KEYS ——————— . [HKEY_USERS\S-1-5-21-954085594-2514113090-707297480-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice] @Denied: (2) (LocalSystem) "Progid"="WindowsLiveMail.Email.1" . [HKEY_USERS\S-1-5-21-954085594-2514113090-707297480-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice] @Denied: (2) (LocalSystem) "Progid"="WindowsLiveMail.VCard.1" . [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_4_402_278_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_4_402_278_ActiveX.exe" . [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . Completion time: 2012-09-30 12:06:45 ComboFix-quarantined-files.txt 2012-09-30 17:06 . Pre-Run: 52,195,221,504 bytes free Post-Run: 52,045,737,984 bytes free . - - End Of File - - 2963808815DA06BC5CE28F4D1EB46618
Post #12 last edited
Hi 83valentine,

I need you to run the following scan: Eset Online Scanner
  • Place a check mark in the box YES, I accept the Terms Of Use
  • Click the Start button.
  • Now click the Install button.
  • Click Start.  The scanner engine will initialize and update.
  • Do Not place a check mark in the box beside Remove found threats.
  • Click the Scan button.  The scan will now run, please be patient.
  • When the scan finishes click the Details tab.
  • Copy and paste the contents of the C:\Program Files\ESET\log.txt into your next reply.
===================================================

You have Ask Toolbar installed on your computer. It comes with many vulnerabilities and some consider it spyware. I suggest you uninstall it via Control Panel > Programs and Features.
Post #13 last edited
ESETSmartInstaller@High as CAB hook log: OnlineScanner.ocx - registred OK here is the file. It did not give me the option to click details tab. also, did not show any threats found.

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