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ConfigFree Task Tray Menu, Chrome, IE & Norton all not working [So

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Post #1
Hi all,

Hope you can help me - I am a computer dummy so please be gentle! I am unable to get online with the laptop that is having the issues so I am posting from a different computer. Here are the issues after running an automatic update 2 days ago (this is a fairly new computer - only had it a few weeks):
1. Error message on startup is that ConfigFree Task Tray Menu isn't working - Problem event name "APPCRASH" - very helpful ;-)
2. Chrome & IE stopped working at same time
3 Uninstalled Norton (dumb I know, but I read that I should try to run tdsskiller - which found nothing) and step 1 was to uninstall Norton). Reinstalled Norton but now all I get is an 8504, 100 error message

Here is my HijackThis
————————————————–
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:47:10 AM, on 15/09/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Norton 360\Engine\20.1.1.2\ccSvcHst.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Toshiba\TOSHIBA Sleep Utility\TSleepSrv.exe
C:\Users\Cynthia\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.ca/welcome/?w=20
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.gboxapp.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.ca/welcome/?w=20
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.gboxapp.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Presented by TOSHIBA Leading Innovation >>>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: ADDICT-THING - {46D2A6F6-D8FB-265A-F437-111E81163A9D} - C:\ProgramData\ADDICT-THING\bhoclass.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\20.1.1.2\coIEPlg.dll
O2 - BHO: AMD SteadyVideo BHO - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\amd\SteadyVideo\SteadyVideo.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\20.1.1.2\IPS\IPSBHO.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Toolbar - Big Fish Games - {C7C9FC25-88B0-4682-9C9F-2608E9117647} - C:\Program Files (x86)\bfgbartb\BfgBarDx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Toolbar - Big Fish Games - {C7C9FC25-88B0-4682-9C9F-2608E9117647} - C:\Program Files (x86)\bfgbartb\BfgBarDx.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.1.1.2\coIEPlg.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [TSleepSrv] %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Google Update] "C:\Users\Cynthia\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: Add to TOSHIBA Bulletin Board - res://C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll/1000
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Program Files\TOSHIBA\BulletinBoard\TosNcUi.dll,-229 - {97F922BD-8563-4184-87EE-8C4ACA438823} - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\TOSHIBA\BulletinBoard\TosNcUi.dll,-228 - {97F922BD-8563-4184-87EE-8C4ACA438823} - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll
O18 - Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll
O20 - AppInit_DLLs: c:\progra~2\sprote~1\sprote~1.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)
O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: GFNEX Service (GFNEXSrv) - Unknown owner - C:\Windows\System32\GFNEXSrv.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\20.1.1.2\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security (NIS) - Unknown owner - C:\Program Files (x86)\Norton Internet Security\Engine\19.0.0.128\ccSvcHst.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: Splashtop® Remote Service (SplashtopRemoteService) - Splashtop Inc. - C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\SRService.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: Splashtop Software Updater Service (SSUService) - Splashtop Inc. - C:\Program Files (x86)\Splashtop\Splashtop Software Updater\SSUService.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

–
End of file - 12389 bytes
Post #2
Hi and Welcome!! :) My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

IMPORTANT NOTE : Please do not delete anything unless instructed to.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.
Doing so could make your system inoperable and could require a full reinstall of your OS losing all your programs and data.

Vista and Windows 7 users:
These tools MUST be run from the executable (.exe) every time you run them
with Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.
———

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Right-click and Run as Administrator dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
—————————————————
Please include the contents of the following in your next reply:

DDS.txt

Attach.txt
———-

Please download aswMBR to your desktop.

  • Double click the aswMBR icon to run it.
  • Click the Scan button to start scan.
  • If you are asked to update the Avast Virus database please allow it to do so.
  • When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.

[external image: Posted Image]
Click the image to enlarge it
———-
Post #4
Hi,

Good job getting those scans completed. From now on please just cut/paste the logs directly into the replies so that I can see them. It helps me to read it better. :)

Download Combofix from the link below, and save it to your desktop.
Link

**Note: It is important that it is saved directly to your desktop**
If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.


——————————————————————–

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

——————————————————————–

Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt for further review.
———-
Post #5
Here are the combofix results: ComboFix 12-09-15.02 - Cynthia 16/09/2012 8:54.1.4 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.7654.5880 [GMT -4:00] Running from: c:\users\[removed]\Desktop\ComboFix.exe AV: Norton 360 *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF} FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} SP: Norton 360 *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((( Files Created from 2012-08-16 to 2012-09-16 ))))))))))))))))))))))))))))))) . . 2012-09-16 13:06 . 2012-09-16 13:06 ——– d—–w- c:\users\Default\AppData\Local\temp 2012-09-14 07:01 . 2012-09-14 07:01 ——– d—–w- c:\program files (x86)\Common Files\Skype 2012-09-14 04:34 . 2012-09-14 04:34 ——– d—–w- c:\windows\system32\drivers\N360x64 2012-09-14 04:34 . 2012-09-14 04:34 ——– d—–w- c:\program files (x86)\Norton 360 2012-09-14 02:31 . 2012-09-14 02:31 737072 —-a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll 2012-09-14 02:31 . 2012-09-14 02:31 48648 —-a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\Markup.dll 2012-09-14 02:30 . 2012-09-14 02:30 573776 —-a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll 2012-09-13 23:15 . 2012-08-22 18:12 950128 —-a-w- c:\windows\system32\drivers\ndis.sys 2012-09-13 23:15 . 2012-07-04 20:26 41472 —-a-w- c:\windows\system32\drivers\RNDISMP.sys 2012-09-13 23:15 . 2012-08-02 17:58 574464 —-a-w- c:\windows\system32\d3d10level9.dll 2012-09-13 23:15 . 2012-08-02 16:57 490496 —-a-w- c:\windows\SysWow64\d3d10level9.dll 2012-09-13 23:15 . 2012-08-22 18:12 1913200 —-a-w- c:\windows\system32\drivers\tcpip.sys 2012-09-13 23:15 . 2012-08-22 18:12 376688 —-a-w- c:\windows\system32\drivers\netio.sys 2012-09-13 23:15 . 2012-08-22 18:12 288624 —-a-w- c:\windows\system32\drivers\FWPKCLNT.SYS 2012-09-04 00:28 . 2012-09-04 00:29 ——– d—–w- c:\program files (x86)\Echoes of the Past - The Revenge of the Witch Collector's Edition 2012-09-03 17:48 . 2012-09-03 17:49 ——– d—–w- c:\program files (x86)\Twisted Lands - Origin 2012-09-03 16:23 . 2012-09-03 16:23 ——– d—–w- c:\programdata\Elephant Games 2012-09-03 16:21 . 2012-09-03 16:22 ——– d—–w- c:\program files (x86)\Surface - The Noise She Couldn't Make Collector's Edition 2012-09-03 14:21 . 2012-09-03 14:22 ——– d—–w- c:\program files (x86)\Redemption Cemetery - Grave Testimony Collector’s Edition 2012-09-02 21:28 . 2012-09-02 21:31 ——– d—–w- c:\program files (x86)\Mystery Case Files - Escape from Ravenhearst 2012-09-02 16:01 . 2012-09-02 16:01 ——– d—–w- c:\programdata\SugarGames 2012-09-02 13:33 . 2012-09-02 13:33 ——– d—–w- c:\windows\SysWow64\Wat 2012-09-02 13:33 . 2012-09-02 13:33 ——– d—–w- c:\windows\system32\Wat 2012-09-02 13:27 . 2012-07-06 20:07 552960 —-a-w- c:\windows\system32\drivers\bthport.sys 2012-09-02 12:55 . 2012-03-01 06:46 23408 —-a-w- c:\windows\system32\drivers\fs_rec.sys 2012-09-02 12:55 . 2012-03-01 06:38 220672 —-a-w- c:\windows\system32\wintrust.dll 2012-09-02 12:55 . 2012-03-01 06:33 81408 —-a-w- c:\windows\system32\imagehlp.dll 2012-09-02 12:55 . 2012-03-01 06:28 5120 —-a-w- c:\windows\system32\wmi.dll 2012-09-02 12:55 . 2012-03-01 05:37 172544 —-a-w- c:\windows\SysWow64\wintrust.dll 2012-09-02 12:55 . 2012-03-01 05:33 159232 —-a-w- c:\windows\SysWow64\imagehlp.dll 2012-09-02 12:55 . 2012-03-01 05:29 5120 —-a-w- c:\windows\SysWow64\wmi.dll 2012-09-02 01:58 . 2012-09-02 12:50 ——– d—–w- c:\program files (x86)\bfgbartb 2012-09-02 01:58 . 2012-09-02 01:58 ——– d—–w- c:\program files (x86)\Big Fish Games Toolbar Installer 2012-09-01 22:49 . 2012-09-01 22:50 ——– d—–w- c:\program files (x86)\Lost Souls - Enchanted Paintings 2012-09-01 01:43 . 2012-09-01 01:43 ——– d—–w- c:\program files (x86)\Curse at Twilight - Thief of Souls Collector's Edition 2012-09-01 00:33 . 2012-09-01 00:33 ——– d—–w- c:\program files (x86)\WildGames 2012-09-01 00:27 . 2012-09-01 00:27 ——– d—–w- c:\programdata\Premium 2012-09-01 00:26 . 2012-09-01 00:26 ——– d—–w- c:\program files (x86)\SProtector 2012-09-01 00:26 . 2012-09-01 12:05 ——– d—–w- c:\programdata\OptimizerPro1 2012-09-01 00:26 . 2012-09-02 12:50 ——– d—–w- c:\programdata\ADDICT-THING 2012-09-01 00:26 . 2012-09-01 00:28 ——– d—–w- c:\programdata\InstallMate 2012-08-31 11:48 . 2012-05-05 08:36 503808 —-a-w- c:\windows\system32\srcore.dll 2012-08-31 11:48 . 2012-05-05 07:46 43008 —-a-w- c:\windows\SysWow64\srclient.dll 2012-08-31 11:48 . 2012-03-03 06:35 1544704 —-a-w- c:\windows\system32\DWrite.dll 2012-08-31 11:48 . 2012-03-03 05:31 1077248 —-a-w- c:\windows\SysWow64\DWrite.dll 2012-08-31 11:16 . 2012-05-04 10:03 3968368 —-a-w- c:\windows\SysWow64\ntkrnlpa.exe 2012-08-31 11:15 . 2012-07-18 18:15 3148800 —-a-w- c:\windows\system32\win32k.sys 2012-08-31 00:55 . 2012-08-31 00:56 ——– d—–w- c:\programdata\VirtualizedApplications 2012-08-30 23:54 . 2012-09-14 04:39 ——– d—–w- c:\program files (x86)\Common Files\Symantec Shared 2012-08-30 22:47 . 2012-06-02 22:19 57880 —-a-w- c:\windows\system32\wuauclt.exe 2012-08-30 22:47 . 2012-06-02 22:19 44056 —-a-w- c:\windows\system32\wups2.dll 2012-08-30 22:47 . 2012-06-02 22:15 2622464 —-a-w- c:\windows\system32\wucltux.dll 2012-08-30 22:47 . 2012-06-02 22:19 2428952 —-a-w- c:\windows\system32\wuaueng.dll 2012-08-30 22:46 . 2012-06-02 22:19 38424 —-a-w- c:\windows\system32\wups.dll 2012-08-30 22:46 . 2012-06-02 22:19 701976 —-a-w- c:\windows\system32\wuapi.dll 2012-08-30 22:46 . 2012-06-02 22:15 99840 —-a-w- c:\windows\system32\wudriver.dll 2012-08-30 22:46 . 2012-06-02 19:19 186752 —-a-w- c:\windows\system32\wuwebv.dll 2012-08-30 22:46 . 2012-06-02 19:15 36864 —-a-w- c:\windows\system32\wuapp.exe 2012-08-30 22:41 . 2012-09-02 13:04 ——– d—–w- c:\program files (x86)\Microsoft Application Virtualization Client 2012-08-30 22:41 . 2012-08-30 22:41 ——– d—–w- c:\program files\Microsoft Office 2012-08-30 00:17 . 2012-08-30 00:17 ——– d—–w- c:\programdata\Top Evidence 2012-08-30 00:05 . 2012-08-30 00:05 ——– d—–w- c:\programdata\Big Fish Games 2012-08-30 00:05 . 2012-08-30 00:05 ——– d—–w- c:\program files (x86)\bfgclient 2012-08-30 00:03 . 2012-09-04 21:59 ——– d—–w- C:\BigFishGamesCache 2012-08-29 22:24 . 2012-08-29 22:24 ——– d—–w- c:\users\Default\AppData\Local\Google 2012-08-29 22:22 . 2011-03-28 05:00 102400 —-a-w- c:\windows\SysWow64\Tossps.scr 2012-08-29 22:22 . 2011-03-28 05:00 69632 —-a-w- c:\windows\SysWow64\TosOlkN.dll 2012-08-29 22:22 . 2011-03-28 05:00 40960 —-a-w- c:\windows\SysWow64\ToscmddN.dll 2012-08-29 22:22 . 2011-03-28 05:00 24576 —-a-w- c:\windows\SysWow64\TosusrpN.dll 2012-08-29 22:21 . 2001-09-05 07:18 225280 —-a-r- c:\program files (x86)\Common Files\InstallShield\IScript\iscript.dll 2012-08-29 22:21 . 2001-09-05 07:14 176128 —-a-r- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\iuser.dll 2012-08-29 22:21 . 2001-09-05 07:13 32768 —-a-r- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\objectps.dll 2012-08-29 22:21 . 2001-09-05 07:18 77824 —-a-r- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\ctor.dll 2012-08-29 22:21 . 2011-03-28 08:00 614532 —-a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\IKernel.exe 2012-08-29 22:19 . 2012-08-30 11:41 ——– d—–w- c:\program files (x86)\Amazon 2012-08-29 22:16 . 2012-08-29 22:16 ——– d—–w- c:\users\Public\Symantec 2012-08-29 22:16 . 2012-09-13 23:10 ——– d—–w- c:\users\Cynthia . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2012-09-14 04:36 . 2012-05-30 16:46 177312 —-a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS 2012-09-02 13:50 . 2010-06-24 18:33 19720 —-a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll 2012-08-30 00:56 . 2012-05-30 15:55 70344 —-a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl 2012-08-30 00:56 . 2012-05-30 15:55 426184 —-a-w- c:\windows\SysWow64\FlashPlayerApp.exe . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{46D2A6F6-D8FB-265A-F437-111E81163A9D}] 2012-09-01 00:15 142848 —-a-w- c:\programdata\ADDICT-THING\bhoclass.dll . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-21 1475584] "swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2012-04-14 39408] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2010-11-16 35736] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-16 932288] "StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2012-02-14 630912] "ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-07-12 1298816] "ITSecMng"="c:\program files (x86)\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe" [2011-04-02 80840] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa] Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp . R1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1300000.080\ccSetx64.sys [2011-05-23 165512] R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576] R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-04-14 136176] R2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\19.0.0.128\ccSvcHst.exe [x] R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944] R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-30 250056] R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072] R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-04-14 136176] R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184] R3 RtkBtFilter;Realtek Bluetooth Filter Driver;c:\windows\system32\DRIVERS\RtkBtfilter.sys [2012-01-05 21096] R3 TDEIO;TDEIO;c:\windows\SysWOW64\sysprep\BOOTPRIO\tdeio64.sys [x] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392] R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-09-02 1255736] R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184] S0 amdkmpfd;AMD PCI Root Bus Lower Filter;c:\windows\system32\DRIVERS\amdkmpfd.sys [2012-02-01 31872] S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\1401010.002\SYMDS64.SYS [2012-07-28 493216] S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\1401010.002\SYMEFA64.SYS [2012-08-08 1132192] S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.1.2\Definitions\BASHDefs\20120905.001\BHDrvx64.sys [2012-08-31 1385120] S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\1401010.002\ccSetx64.sys [2012-08-07 168096] S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.1.2\Definitions\IPSDefs\20120913.001\IDSvia64.sys [2012-09-13 513184] S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\1401010.002\Ironx64.SYS [2012-07-28 224416] S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\N360x64\1401010.002\SYMNETS.SYS [2012-07-23 432800] S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-14 59904] S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2012-02-13 235520] S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2011-06-07 250296] S2 ConfigFree Service;ConfigFree Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2011-06-07 47032] S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624] S2 GFNEXSrv;GFNEX Service;c:\windows\System32\GFNEXSrv.exe [2010-09-10 162824] S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\20.1.1.2\ccSvcHst.exe [2012-08-29 143928] S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776] S2 SplashtopRemoteService;Splashtop® Remote Service;c:\program files (x86)\Splashtop\Splashtop Remote\Server\SRService.exe [2012-03-09 531328] S2 SSUService;Splashtop Software Updater Service;c:\program files (x86)\Splashtop\Splashtop Software Updater\SSUService.exe [2012-03-15 370504] S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2012-02-10 295360] S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [2009-06-20 14472] S3 amdhub30;AMD USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\amdhub30.sys [2012-01-04 103552] S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [2012-02-14 10826240] S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [2012-02-13 328704] S3 amdxhc;AMD USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\amdxhc.sys [2012-01-04 220288] S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [2011-12-05 95248] S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-09-13 138912] S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2011-02-09 38096] S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2011-08-17 251496] S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-08-24 565352] S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtwlane.sys [2012-01-17 1082472] S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264] S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648] S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960] S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376] S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496] S3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-07-12 57216] S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2012-02-24 138152] S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2011-12-14 833976] S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2012-01-14 56448] . . — Other Services/Drivers In Memory — . *NewlyCreated* - ASWMBR *Deregistered* - aswMBR . Contents of the 'Scheduled Tasks' folder . 2012-09-16 c:\windows\Tasks\Adobe Flash Player Updater.job - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-30 00:56] . 2012-09-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-04-14 07:46] . 2012-09-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-04-14 07:46] . 2012-09-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-991401130-3453078671-4248146246-1000Core.job - c:\users\Cynthia\AppData\Local\Google\Update\GoogleUpdate.exe [2012-09-14 23:51] . 2012-09-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-991401130-3453078671-4248146246-1000UA.job - c:\users\Cynthia\AppData\Local\Google\Update\GoogleUpdate.exe [2012-09-14 23:51] . . ——— X64 Entries ———– . . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2012-02-22 12452456] "SRS Premium Sound HD"="c:\program files\SRS Labs\SRS Control Panel\SRSPanel_64.exe" [2012-03-22 2165120] "TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2012-02-24 710560] "TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "LoadAppInit_DLLs"=0x0 . ——- Supplementary Scan ——- . uLocal Page = c:\windows\system32\blank.htm uStart Page = hxxp://search.gboxapp.com/ mStart Page = hxxp://search.gboxapp.com/ mLocal Page = c:\windows\SysWOW64\blank.htm IE: Add to TOSHIBA Bulletin Board - c:\program files\TOSHIBA\BulletinBoard\TosBBCom.dll/1000 IE: {{97F922BD-8563-4184-87EE-8C4ACA438823} - {5D29E593-73A5-400A-B3BD-6B7A1AF05A31} - c:\program files\TOSHIBA\BulletinBoard\TosBBCom.dll TCP: DhcpNameServer = [removed] [removed] [removed] . - - - - ORPHANS REMOVED - - - - . Wow6432Node-HKLM-Run-TSleepSrv - %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe HKLM-Run-(Default) - (no file) HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE HKLM-Run-TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe HKLM-Run-Teco - c:\program files (x86)\TOSHIBA\TECO\Teco.exe HKLM-Run-TosWaitSrv - c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe HKLM-Run-TPSCMain - c:\program files (x86)\TOSHIBA\PeakShift\TPSCMain.exe HKLM-Run-TosNC - c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe . . . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360] "ImagePath"="\"c:\program files (x86)\Norton 360\Engine\20.1.1.2\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\20.1.1.2\diMaster.dll\" /prefetch:1" – . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS] "ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\19.0.0.128\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\19.0.0.128\diMaster.dll\" /prefetch:1" . ——————— LOCKED REGISTRY KEYS ——————— . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_271_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_271_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.11" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}] @Denied: (A 2) (Everyone) @="IFlashBroker4" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . Completion time: 2012-09-16 09:34:53 ComboFix-quarantined-files.txt 2012-09-16 13:34 . Pre-Run: 932,828,762,112 bytes free Post-Run: 932,678,541,312 bytes free . - - End Of File - - 771CC860C13C95048AF2D80DEEF8AAE9
Post #6
Hi,
  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the box below:


    ClearJavaCache::

    DDS::
    uStart Page = hxxp://search.gboxapp.com/
    mStart Page = hxxp://search.gboxapp.com/
    BHO: ADDICT-THING Class: {46d2a6f6-d8fb-265a-f437-111e81163a9d} - C:\ProgramData\ADDICT-THING\bhoclass.dll
    BHO: Toolbar - Big Fish Games: {c7c9fc25-88b0-4682-9c9f-2608e9117647} - C:\Program Files (x86)\bfgbartb\BfgBarDx.dll
    TB: Toolbar - Big Fish Games: {c7c9fc25-88b0-4682-9c9f-2608e9117647} - C:\Program Files (x86)\bfgbartb\BfgBarDx.dll
    BHO-X64: ADDICT-THING Class: {46D2A6F6-D8FB-265A-F437-111E81163A9D} - C:\ProgramData\ADDICT-THING\bhoclass.dll
    BHO-X64: ADDICT-THING - No File
    BHO-X64: Toolbar - Big Fish Games: {C7C9FC25-88B0-4682-9C9F-2608E9117647} - C:\Program Files (x86)\bfgbartb\BfgBarDx.dll
    BHO-X64: Toolbar - Big Fish Games - No File
    TB-X64: Toolbar - Big Fish Games: {C7C9FC25-88B0-4682-9C9F-2608E9117647} - C:\Program Files (x86)\bfgbartb\BfgBarDx.dll
    C:\Users\Cynthia\AppData\Roaming\Big Fish Games

    Folder::
    c:\program files (x86)\bfgbartb
    c:\program files (x86)\Big Fish Games Toolbar Installer
    c:\programdata\ADDICT-THING
    c:\programdata\Big Fish Games
    c:\program files (x86)\bfgclient
    C:\BigFishGamesCache

  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

    [external image: Posted Image]
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix may request an update; please allow it.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
———-
Post #7
Here is the result: ComboFix 12-09-15.02 - Cynthia 16/09/2012 18:03:12.3.4 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.7654.5490 [GMT -4:00] Running from: c:\users\[removed]\Desktop\ComboFix.exe Command switches used :: c:\users\Cynthia\Desktop\CFScript.txt AV: Norton 360 *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF} FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} SP: Norton 360 *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . —- Previous Run ——- . C:\BigFishGamesCache c:\bigfishgamescache\DRM1\ActivationInformation.xml c:\bigfishgamescache\GameManager\ClientConfig\config.bak c:\bigfishgamescache\GameManager\ClientConfig\config.xml c:\bigfishgamescache\GameManager\log\bfglog.txt c:\bigfishgamescache\GameManager\log\gamemanager_install_log.txt c:\bigfishgamescache\GameManager\log\gamestub_install_log.txt c:\bigfishgamescache\Persistant\persistant.xml c:\program files (x86)\bfgbartb c:\program files (x86)\bfgbartb\BfgBarDx.dll c:\program files (x86)\bfgbartb\BfgBarTb.dll c:\program files (x86)\bfgbartb\chrome\content\aboutBox.xml c:\program files (x86)\bfgbartb\chrome\content\bfgbar.css c:\program files (x86)\bfgbartb\chrome\content\bfgbar.js c:\program files (x86)\bfgbartb\chrome\content\cache.js c:\program files (x86)\bfgbartb\chrome\content\data\feeds\bigfishgames.xml c:\program files (x86)\bfgbartb\chrome\content\data\feeds\bigfishgames.xsl c:\program files (x86)\bfgbartb\chrome\content\data\feeds\newgames.xml c:\program files (x86)\bfgbartb\chrome\content\data\feeds\newgames.xsl c:\program files (x86)\bfgbartb\chrome\content\data\feeds\topgames.xml c:\program files (x86)\bfgbartb\chrome\content\data\feeds\topgames.xsl c:\program files (x86)\bfgbartb\chrome\content\data\feeds\whatsnew.xml c:\program files (x86)\bfgbartb\chrome\content\data\feeds\whatsnew.xsl c:\program files (x86)\bfgbartb\chrome\content\data\languages.xml c:\program files (x86)\bfgbartb\chrome\content\data\localization.xml c:\program files (x86)\bfgbartb\chrome\content\data\search\engines.xml c:\program files (x86)\bfgbartb\chrome\content\data\search\engines_all.xml c:\program files (x86)\bfgbartb\chrome\content\data\search\engines_uk.xml c:\program files (x86)\bfgbartb\chrome\content\data\search\search.xsl c:\program files (x86)\bfgbartb\chrome\content\lib\about.xml c:\program files (x86)\bfgbartb\chrome\content\lib\dtxpanel.xul c:\program files (x86)\bfgbartb\chrome\content\lib\dtxpaneltransparent.xul c:\program files (x86)\bfgbartb\chrome\content\lib\dtxpanelwin.xul c:\program files (x86)\bfgbartb\chrome\content\lib\dtxprefwin.xul c:\program files (x86)\bfgbartb\chrome\content\lib\dtxtransparentwin.xul c:\program files (x86)\bfgbartb\chrome\content\lib\dtxwin.xul c:\program files (x86)\bfgbartb\chrome\content\lib\external.js c:\program files (x86)\bfgbartb\chrome\content\lib\neterror.xhtml c:\program files (x86)\bfgbartb\chrome\content\modules\datastore.jsm c:\program files (x86)\bfgbartb\chrome\content\modules\nsDragAndDrop.js c:\program files (x86)\bfgbartb\chrome\content\popupMenu.css c:\program files (x86)\bfgbartb\chrome\content\popupMenu.html c:\program files (x86)\bfgbartb\chrome\content\popupMenu.js c:\program files (x86)\bfgbartb\chrome\content\preferences.xml c:\program files (x86)\bfgbartb\chrome\content\toolbar.htm c:\program files (x86)\bfgbartb\chrome\content\toolbar.xul c:\program files (x86)\bfgbartb\chrome\content\videoPreview.html c:\program files (x86)\bfgbartb\chrome\skin\alert-newreleases.png c:\program files (x86)\bfgbartb\chrome\skin\alert-offers.png c:\program files (x86)\bfgbartb\chrome\skin\alert-topgames.png c:\program files (x86)\bfgbartb\chrome\skin\bigfishgames\customer_support.png c:\program files (x86)\bfgbartb\chrome\skin\bigfishgames\download_games.png c:\program files (x86)\bfgbartb\chrome\skin\bigfishgames\forums.png c:\program files (x86)\bfgbartb\chrome\skin\bigfishgames\ico.png c:\program files (x86)\bfgbartb\chrome\skin\bigfishgames\mygamespace.png c:\program files (x86)\bfgbartb\chrome\skin\bigfishgames\online_games.png c:\program files (x86)\bfgbartb\chrome\skin\bigfishgames\visit_bigfishgames.png c:\program files (x86)\bfgbartb\chrome\skin\bigfishgames\whatsnew.png c:\program files (x86)\bfgbartb\chrome\skin\border-btm.gif c:\program files (x86)\bfgbartb\chrome\skin\border-left.gif c:\program files (x86)\bfgbartb\chrome\skin\border-right.gif c:\program files (x86)\bfgbartb\chrome\skin\border-top-left.gif c:\program files (x86)\bfgbartb\chrome\skin\border-top-right.gif c:\program files (x86)\bfgbartb\chrome\skin\border-top.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-hot-body-FF.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-hot-body-FF.png c:\program files (x86)\bfgbartb\chrome\skin\btn-hot-body-IE.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-hot-body-IE.png c:\program files (x86)\bfgbartb\chrome\skin\btn-hot-body-mygames-FF.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-hot-body-mygames-IE.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-hot-left-mygames.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-hot-left.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-hot-left.png c:\program files (x86)\bfgbartb\chrome\skin\btn-hot-right-mygames.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-hot-right.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-hot-right.png c:\program files (x86)\bfgbartb\chrome\skin\btn-search-over.png c:\program files (x86)\bfgbartb\chrome\skin\btn-search.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-search.png c:\program files (x86)\bfgbartb\chrome\skin\btn-settings-over.png c:\program files (x86)\bfgbartb\chrome\skin\btn-settings.png c:\program files (x86)\bfgbartb\chrome\skin\btn-std-body-FF.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-std-body-FF.png c:\program files (x86)\bfgbartb\chrome\skin\btn-std-body-IE.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-std-body-IE.png c:\program files (x86)\bfgbartb\chrome\skin\btn-std-body-mygames-FF.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-std-body-mygames-IE.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-std-left-mygames.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-std-left.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-std-left.png c:\program files (x86)\bfgbartb\chrome\skin\btn-std-right-mygames.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-std-right.gif c:\program files (x86)\bfgbartb\chrome\skin\btn-std-right.png c:\program files (x86)\bfgbartb\chrome\skin\close.png c:\program files (x86)\bfgbartb\chrome\skin\icon-newreleases.png c:\program files (x86)\bfgbartb\chrome\skin\icon-offers.png c:\program files (x86)\bfgbartb\chrome\skin\icon-topgames.png c:\program files (x86)\bfgbartb\chrome\skin\icon_bfg.png c:\program files (x86)\bfgbartb\chrome\skin\icon_bfg_web.png c:\program files (x86)\bfgbartb\chrome\skin\icon_install_32x32.png c:\program files (x86)\bfgbartb\chrome\skin\lib\arrow-dn.gif c:\program files (x86)\bfgbartb\chrome\skin\lib\arrow-right-disabled.gif c:\program files (x86)\bfgbartb\chrome\skin\lib\arrow-right.gif c:\program files (x86)\bfgbartb\chrome\skin\lib\bg-btn-end.png c:\program files (x86)\bfgbartb\chrome\skin\lib\bg-btn-mdl.png c:\program files (x86)\bfgbartb\chrome\skin\lib\bg-btn-mdl_ff.png c:\program files (x86)\bfgbartb\chrome\skin\lib\bg-btn-start.png c:\program files (x86)\bfgbartb\chrome\skin\lib\bg-btnover-end.png c:\program files (x86)\bfgbartb\chrome\skin\lib\bg-btnover-mdl.png c:\program files (x86)\bfgbartb\chrome\skin\lib\bg-btnover-mdl_ff.png c:\program files (x86)\bfgbartb\chrome\skin\lib\bg-btnover-start.png c:\program files (x86)\bfgbartb\chrome\skin\lib\blank.gif c:\program files (x86)\bfgbartb\chrome\skin\lib\btnback-down-vista.png c:\program files (x86)\bfgbartb\chrome\skin\lib\btnback-vista.png c:\program files (x86)\bfgbartb\chrome\skin\lib\btnleft-down-vista.png c:\program files (x86)\bfgbartb\chrome\skin\lib\btnleft-vista.png c:\program files (x86)\bfgbartb\chrome\skin\lib\btnright-down-vista.png c:\program files (x86)\bfgbartb\chrome\skin\lib\btnright-vista.png c:\program files (x86)\bfgbartb\chrome\skin\lib\button-splitter-down-vista.png c:\program files (x86)\bfgbartb\chrome\skin\lib\button-splitter-vista.png c:\program files (x86)\bfgbartb\chrome\skin\lib\checkmark.png c:\program files (x86)\bfgbartb\chrome\skin\lib\chevron.png c:\program files (x86)\bfgbartb\chrome\skin\lib\dtx.css c:\program files (x86)\bfgbartb\chrome\skin\lib\edit-back-hot.png c:\program files (x86)\bfgbartb\chrome\skin\lib\edit-back.png c:\program files (x86)\bfgbartb\chrome\skin\lib\highlight.png c:\program files (x86)\bfgbartb\chrome\skin\lib\highlight_blue.png c:\program files (x86)\bfgbartb\chrome\skin\lib\highlight_cyan.png c:\program files (x86)\bfgbartb\chrome\skin\lib\highlight_lime.png c:\program files (x86)\bfgbartb\chrome\skin\lib\highlight_magenta.png c:\program files (x86)\bfgbartb\chrome\skin\lib\highlight_yellow.png c:\program files (x86)\bfgbartb\chrome\skin\lib\lastsearch-thumb-back.gif c:\program files (x86)\bfgbartb\chrome\skin\lib\menu_bg-basic.png c:\program files (x86)\bfgbartb\chrome\skin\lib\menu_separator_bar.png c:\program files (x86)\bfgbartb\chrome\skin\lib\menuitem-splitter.png c:\program files (x86)\bfgbartb\chrome\skin\lib\menuitemback-down-vista.png c:\program files (x86)\bfgbartb\chrome\skin\lib\menuitemback-vista.png c:\program files (x86)\bfgbartb\chrome\skin\lib\menuitemleft-down-vista.png c:\program files (x86)\bfgbartb\chrome\skin\lib\menuitemleft-vista.png c:\program files (x86)\bfgbartb\chrome\skin\lib\menuitemright-down-vista.png c:\program files (x86)\bfgbartb\chrome\skin\lib\menuitemright-vista.png c:\program files (x86)\bfgbartb\chrome\skin\lib\move.gif c:\program files (x86)\bfgbartb\chrome\skin\lib\movetarget.png c:\program files (x86)\bfgbartb\chrome\skin\lib\panels\css\popupAbout.css c:\program files (x86)\bfgbartb\chrome\skin\lib\panels\css\popupWidgets.css c:\program files (x86)\bfgbartb\chrome\skin\lib\panels\default\css\dialog.css c:\program files (x86)\bfgbartb\chrome\skin\lib\panels\default\images\bg.gif c:\program files (x86)\bfgbartb\chrome\skin\lib\panels\default\images\btn-wide-close-over.png c:\program files (x86)\bfgbartb\chrome\skin\lib\panels\default\images\btn-wide-close.png c:\program files (x86)\bfgbartb\chrome\skin\lib\panels\default\images\default.png c:\program 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The Revenge of the Witch Collector's Edition 2012-09-03 17:48 . 2012-09-03 17:49 ——– d—–w- c:\program files (x86)\Twisted Lands - Origin 2012-09-03 16:23 . 2012-09-03 16:23 ——– d—–w- c:\programdata\Elephant Games 2012-09-03 16:21 . 2012-09-03 16:22 ——– d—–w- c:\program files (x86)\Surface - The Noise She Couldn't Make Collector's Edition 2012-09-03 14:21 . 2012-09-03 14:22 ——– d—–w- c:\program files (x86)\Redemption Cemetery - Grave Testimony Collector’s Edition 2012-09-02 21:28 . 2012-09-02 21:31 ——– d—–w- c:\program files (x86)\Mystery Case Files - Escape from Ravenhearst 2012-09-02 16:01 . 2012-09-02 16:01 ——– d—–w- c:\programdata\SugarGames 2012-09-02 13:33 . 2012-09-02 13:33 ——– d—–w- c:\windows\SysWow64\Wat 2012-09-02 13:33 . 2012-09-02 13:33 ——– d—–w- c:\windows\system32\Wat 2012-09-02 13:27 . 2012-07-06 20:07 552960 —-a-w- c:\windows\system32\drivers\bthport.sys 2012-09-02 12:55 . 2012-03-01 06:46 23408 —-a-w- c:\windows\system32\drivers\fs_rec.sys 2012-09-02 12:55 . 2012-03-01 06:38 220672 —-a-w- c:\windows\system32\wintrust.dll 2012-09-02 12:55 . 2012-03-01 06:33 81408 —-a-w- c:\windows\system32\imagehlp.dll 2012-09-02 12:55 . 2012-03-01 06:28 5120 —-a-w- c:\windows\system32\wmi.dll 2012-09-02 12:55 . 2012-03-01 05:37 172544 —-a-w- c:\windows\SysWow64\wintrust.dll 2012-09-02 12:55 . 2012-03-01 05:33 159232 —-a-w- c:\windows\SysWow64\imagehlp.dll 2012-09-02 12:55 . 2012-03-01 05:29 5120 —-a-w- c:\windows\SysWow64\wmi.dll 2012-09-01 22:49 . 2012-09-01 22:50 ——– d—–w- c:\program files (x86)\Lost Souls - Enchanted Paintings 2012-09-01 01:43 . 2012-09-01 01:43 ——– d—–w- c:\program files (x86)\Curse at Twilight - Thief of Souls Collector's Edition 2012-09-01 00:33 . 2012-09-01 00:33 ——– d—–w- c:\program files (x86)\WildGames 2012-09-01 00:27 . 2012-09-01 00:27 ——– d—–w- c:\programdata\Premium 2012-09-01 00:26 . 2012-09-01 00:26 ——– d—–w- c:\program files (x86)\SProtector 2012-09-01 00:26 . 2012-09-01 12:05 ——– d—–w- c:\programdata\OptimizerPro1 2012-09-01 00:26 . 2012-09-01 00:28 ——– d—–w- c:\programdata\InstallMate 2012-08-31 11:48 . 2012-05-05 08:36 503808 —-a-w- c:\windows\system32\srcore.dll 2012-08-31 11:48 . 2012-05-05 07:46 43008 —-a-w- c:\windows\SysWow64\srclient.dll 2012-08-31 11:48 . 2012-03-03 06:35 1544704 —-a-w- c:\windows\system32\DWrite.dll 2012-08-31 11:48 . 2012-03-03 05:31 1077248 —-a-w- c:\windows\SysWow64\DWrite.dll 2012-08-31 11:16 . 2012-05-04 10:03 3968368 —-a-w- c:\windows\SysWow64\ntkrnlpa.exe 2012-08-31 11:15 . 2012-07-18 18:15 3148800 —-a-w- c:\windows\system32\win32k.sys 2012-08-31 00:55 . 2012-08-31 00:56 ——– d—–w- c:\programdata\VirtualizedApplications 2012-08-30 23:54 . 2012-09-14 04:39 ——– d—–w- c:\program files (x86)\Common Files\Symantec Shared 2012-08-30 22:47 . 2012-06-02 22:19 57880 —-a-w- c:\windows\system32\wuauclt.exe 2012-08-30 22:47 . 2012-06-02 22:19 44056 —-a-w- c:\windows\system32\wups2.dll 2012-08-30 22:47 . 2012-06-02 22:15 2622464 —-a-w- c:\windows\system32\wucltux.dll 2012-08-30 22:47 . 2012-06-02 22:19 2428952 —-a-w- c:\windows\system32\wuaueng.dll 2012-08-30 22:46 . 2012-06-02 22:19 38424 —-a-w- c:\windows\system32\wups.dll 2012-08-30 22:46 . 2012-06-02 22:19 701976 —-a-w- c:\windows\system32\wuapi.dll 2012-08-30 22:46 . 2012-06-02 22:15 99840 —-a-w- c:\windows\system32\wudriver.dll 2012-08-30 22:46 . 2012-06-02 19:19 186752 —-a-w- c:\windows\system32\wuwebv.dll 2012-08-30 22:46 . 2012-06-02 19:15 36864 —-a-w- c:\windows\system32\wuapp.exe 2012-08-30 22:41 . 2012-09-02 13:04 ——– d—–w- c:\program files (x86)\Microsoft Application Virtualization Client 2012-08-30 22:41 . 2012-08-30 22:41 ——– d—–w- c:\program files\Microsoft Office 2012-08-30 00:17 . 2012-08-30 00:17 ——– d—–w- c:\programdata\Top Evidence 2012-08-29 22:24 . 2012-08-29 22:24 ——– d—–w- c:\users\Default\AppData\Local\Google 2012-08-29 22:22 . 2011-03-28 05:00 102400 —-a-w- c:\windows\SysWow64\Tossps.scr 2012-08-29 22:22 . 2011-03-28 05:00 69632 —-a-w- c:\windows\SysWow64\TosOlkN.dll 2012-08-29 22:22 . 2011-03-28 05:00 40960 —-a-w- c:\windows\SysWow64\ToscmddN.dll 2012-08-29 22:22 . 2011-03-28 05:00 24576 —-a-w- c:\windows\SysWow64\TosusrpN.dll 2012-08-29 22:21 . 2001-09-05 07:18 225280 —-a-r- c:\program files (x86)\Common Files\InstallShield\IScript\iscript.dll 2012-08-29 22:21 . 2001-09-05 07:14 176128 —-a-r- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\iuser.dll 2012-08-29 22:21 . 2001-09-05 07:13 32768 —-a-r- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\objectps.dll 2012-08-29 22:21 . 2001-09-05 07:18 77824 —-a-r- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\ctor.dll 2012-08-29 22:21 . 2011-03-28 08:00 614532 —-a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\IKernel.exe 2012-08-29 22:19 . 2012-08-30 11:41 ——– d—–w- c:\program files (x86)\Amazon 2012-08-29 22:16 . 2012-08-29 22:16 ——– d—–w- c:\users\Public\Symantec 2012-08-29 22:16 . 2012-09-13 23:10 ——– d—–w- c:\users\Cynthia . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2012-09-14 04:36 . 2012-05-30 16:46 177312 —-a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS 2012-09-02 13:50 . 2010-06-24 18:33 19720 —-a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll 2012-08-30 00:56 . 2012-05-30 15:55 70344 —-a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl 2012-08-30 00:56 . 2012-05-30 15:55 426184 —-a-w- c:\windows\SysWow64\FlashPlayerApp.exe . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-21 1475584] "swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2012-04-14 39408] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2010-11-16 35736] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-16 932288] "StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2012-02-14 630912] "ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-07-12 1298816] "ITSecMng"="c:\program files (x86)\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe" [2011-04-02 80840] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa] Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp . R1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1300000.080\ccSetx64.sys [2011-05-23 165512] R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576] R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-04-14 136176] R2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\19.0.0.128\ccSvcHst.exe [x] R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944] R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-30 250056] R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072] R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-04-14 136176] R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184] R3 RtkBtFilter;Realtek Bluetooth Filter Driver;c:\windows\system32\DRIVERS\RtkBtfilter.sys [2012-01-05 21096] R3 TDEIO;TDEIO;c:\windows\SysWOW64\sysprep\BOOTPRIO\tdeio64.sys [x] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392] R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-09-02 1255736] R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184] S0 amdkmpfd;AMD PCI Root Bus Lower Filter;c:\windows\system32\DRIVERS\amdkmpfd.sys [2012-02-01 31872] S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\1401010.002\SYMDS64.SYS [2012-07-28 493216] S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\1401010.002\SYMEFA64.SYS [2012-08-08 1132192] S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.1.2\Definitions\BASHDefs\20120905.001\BHDrvx64.sys [2012-08-31 1385120] S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\1401010.002\ccSetx64.sys [2012-08-07 168096] S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.1.2\Definitions\IPSDefs\20120913.001\IDSvia64.sys [2012-09-13 513184] S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\1401010.002\Ironx64.SYS [2012-07-28 224416] S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\N360x64\1401010.002\SYMNETS.SYS [2012-07-23 432800] S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-14 59904] S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2012-02-13 235520] S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2011-06-07 250296] S2 ConfigFree Service;ConfigFree Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2011-06-07 47032] S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624] S2 GFNEXSrv;GFNEX Service;c:\windows\System32\GFNEXSrv.exe [2010-09-10 162824] S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\20.1.1.2\ccSvcHst.exe [2012-08-29 143928] S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776] S2 SplashtopRemoteService;Splashtop® Remote Service;c:\program files (x86)\Splashtop\Splashtop Remote\Server\SRService.exe [2012-03-09 531328] S2 SSUService;Splashtop Software Updater Service;c:\program files (x86)\Splashtop\Splashtop Software Updater\SSUService.exe [2012-03-15 370504] S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2012-02-10 295360] S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [2009-06-20 14472] S3 amdhub30;AMD USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\amdhub30.sys [2012-01-04 103552] S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [2012-02-14 10826240] S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [2012-02-13 328704] S3 amdxhc;AMD USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\amdxhc.sys [2012-01-04 220288] S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [2011-12-05 95248] S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-09-13 138912] S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2011-02-09 38096] S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2011-08-17 251496] S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-08-24 565352] S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtwlane.sys [2012-01-17 1082472] S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264] S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648] S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960] S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376] S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496] S3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-07-12 57216] S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2012-02-24 138152] S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2011-12-14 833976] S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2012-01-14 56448] . . — Other Services/Drivers In Memory — . *NewlyCreated* - ASWMBR *Deregistered* - aswMBR . Contents of the 'Scheduled Tasks' folder . 2012-09-16 c:\windows\Tasks\Adobe Flash Player Updater.job - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-30 00:56] . 2012-09-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-04-14 07:46] . 2012-09-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-04-14 07:46] . 2012-09-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-991401130-3453078671-4248146246-1000Core.job - c:\users\Cynthia\AppData\Local\Google\Update\GoogleUpdate.exe [2012-09-14 23:51] . 2012-09-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-991401130-3453078671-4248146246-1000UA.job - c:\users\Cynthia\AppData\Local\Google\Update\GoogleUpdate.exe [2012-09-14 23:51] . . ——— X64 Entries ———– . . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2012-02-22 12452456] "SRS Premium Sound HD"="c:\program files\SRS Labs\SRS Control Panel\SRSPanel_64.exe" [2012-03-22 2165120] "SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU] "TPwrMain"="c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE" [BU] "TCrdMain"="c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe" [BU] "Teco"="c:\program files (x86)\TOSHIBA\TECO\Teco.exe" [BU] "TosWaitSrv"="c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe" [BU] "TPSCMain"="c:\program files (x86)\TOSHIBA\PeakShift\TPSCMain.exe" [BU] "TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2012-02-24 710560] "TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376] "TosNC"="c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe" [BU] "TosReelTimeMonitor"="c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [BU] . ——- Supplementary Scan ——- . uLocal Page = c:\windows\system32\blank.htm mLocal Page = c:\windows\SysWOW64\blank.htm IE: Add to TOSHIBA Bulletin Board - c:\program files\TOSHIBA\BulletinBoard\TosBBCom.dll/1000 IE: {{97F922BD-8563-4184-87EE-8C4ACA438823} - {5D29E593-73A5-400A-B3BD-6B7A1AF05A31} - c:\program files\TOSHIBA\BulletinBoard\TosBBCom.dll TCP: DhcpNameServer = [removed] [removed] [removed] . - - - - ORPHANS REMOVED - - - - . AddRemove-BFG-Big Fish Games Toolbar Installer - c:\program files (x86)\Big Fish Games Toolbar Installer\Uninstall.exe AddRemove-bfgbartb - c:\program files (x86)\bfgbartb\uninstall.exe AddRemove-BFGC - c:\program files (x86)\bfgclient\Uninstall.exe AddRemove-{71277DC4-4217-462A-9FF4-62D7815B2C69} - c:\programdata\ADDICT-THING\uninstall.exe . . . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360] "ImagePath"="\"c:\program files (x86)\Norton 360\Engine\20.1.1.2\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\20.1.1.2\diMaster.dll\" /prefetch:1" – . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS] "ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\19.0.0.128\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\19.0.0.128\diMaster.dll\" /prefetch:1" . ——————— LOCKED REGISTRY KEYS ——————— . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_271_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_271_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.11" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}] @Denied: (A 2) (Everyone) @="IFlashBroker4" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . Completion time: 2012-09-16 18:36:41 ComboFix-quarantined-files.txt 2012-09-16 22:36 ComboFix2.txt 2012-09-16 13:35 . Pre-Run: 936,284,790,784 bytes free Post-Run: 935,849,218,048 bytes free . - - End Of File - - BCFD3D4E77EA069DE16E4C9C1ACDD3B7
Post #8
Hi,

I see that your Java software is out of date. Please go to Start >> Control Panel >> Programs and Features >> uninstall all versions of Java.

Now download and install the newest version from here >> http://java.com/en/download/index.jsp
————-

Clear Java Cache

See this page for instructions on how to clear java's cache.

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)
  • Under Temporary Internet Files, click the Delete Files button.
  • There are three options in the window to clear the cache - Leave ALL 3 Checked
    • Downloaded Applets
      Downloaded Applications
      Other Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Java Control Panel.
———-

Please download Malwarebytes Anti-Malware to your desktop.

  • Right-click and Run as Administrator mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan as shown below.

    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.


The log can also be found here:

Windows 2000 & Windows XP:
C:\Documents and Settings\\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs

Windows Vista & Win7:
C:\Users\\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs
———-

ESET Online Scanner

Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator
  • Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file…"
  • Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
  • Close the ESET online scan, and let me know how things are now.
———-

Please post the logs made by Malwarebytes and ESET and let me know how your system is running. :)
Post #9
Hi again, Well we are definitely progressing! I am now posting from the infected computer, using Chrome. I have uninstalled Java but am unable to install the update, I keep getting an error message from the Java installer: "The installer cannot proceed with the current Internet Connection settings. Please visit the following website for more information: java.com/en/download/help" Should I proceed with the malwarebytes analysis or is there something else I should try? Thanks again for helping me!!! Cynthia
Post #11
Malwarebytes log: Malwarebytes Anti-Malware (Trial) 1.65.0.1400 www.malwarebytes.org Database version: v2012.09.07.13 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 9.0.8112.16421 Cynthia :: CYNTHIA-PC [administrator] Protection: Enabled 16/09/2012 9:36:03 PM mbam-log-2012-09-16 (21-38-32).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 196779 Time elapsed: 2 minute(s), 3 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 2 C:\ProgramData\OptimizerPro1\OptimizerPro1.exe (Trojan.Dropper) -> No action taken. C:\Users\Cynthia\Downloads\DownloadSetup.exe (Affiliate.Downloader) -> No action taken. (end) I am trying to get the ESET to run - I get an error message stating: Cannot get update: Is proxy configured?
Post #12
Hi,

Ok lets bypass ESET for now.

Visit the page found here. Download and install the Java version Windows x64 (be sure to accept the agreement above first).
——

Run Malwarebytes again and remove everything that is found.
——

Do an online scan with BitDefender QuickScan.
Please be patient as scanning may take some time. If you have problem running the scan, you might want to disable any real time protection that you have.
  • Click here to go to BitDefender QuickScan page.
  • For Firefox users:
    • Click on Free Scan Now. You will be prompted to install a plug-in. Please Allow. In case you get stuck, please refresh the page to try again.
    • A Software Installation window will appear. Click Install Now and the plugin will be installed as an Add-on.
    • Restart Firefox when done. Go back to the BitDefender QuickScan page again and click on Free Scan Now and proceed accordingly.
  • For Internet Explorer users:
    • Click on Free Scan Now. You will be prompted to install an ActiveX control. Please install.
    • The page will refresh. Click on Free Scan Now again and proceed accordingly.
  • When scan has completed, click on View report and a Notepad log shall open.
  • If there are any infections found, you will get a warning and the link to the report will be displayed as the number of infections. Click on it.
  • Post back the contents of this report. It can also be found at C:\Documents and Settings\\Application Data\QuickScan, is the Windows log-in name.
Post #13
Malwarebytes scan: Malwarebytes Anti-Malware (Trial) 1.65.0.1400 www.malwarebytes.org Database version: v2012.09.07.13 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 9.0.8112.16421 Cynthia :: CYNTHIA-PC [administrator] Protection: Enabled 17/09/2012 8:00:25 AM mbam-log-2012-09-17 (08-00-25).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 196729 Time elapsed: 44 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 2 C:\ProgramData\OptimizerPro1\OptimizerPro1.exe (Trojan.Dropper) -> Quarantined and deleted successfully. C:\Users\Cynthia\Downloads\DownloadSetup.exe (Affiliate.Downloader) -> Quarantined and deleted successfully. (end) I ran Bitdefender quickscan and got this message: Good news! We found no active infections on your PC, but I am unable to find any log…
Post #15
Everything seems to be back to normal, with the exception of norton 360 which still won't run. Would I be better off using a different antivirus software? If so, what would you suggest? Also, what did I do to infect my computer? Thank you so much for all your help!!! I definitely could not have fixed this without all your help! Cynthia

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