Audio Ads playing in the background [Solved]

Hello Jeff, Any thoughts on the last data? Thanks, Bill

Hi,

Yes I just returned to town now, but let's continue.

• Click Start and in the Search Programs and files box type Notepad.exe then hit Enter.
• An empty Notepad file will open.
• Copy and paste the contents of the quote box below into Notepad.

Disk=0 Partition =1 active
Disk=0 Partition =3 delete
custom

• Click Format and ensure Wordwrap is unchecked.
• Save as Fix.txt to the flash drive where ListParts is located.

Next

Boot your computer into Recovery Environment

• Restart the computer and press F8 repeatedly until the Advanced Options Menu appears.
• Select Repair your computer.
• Select Language and click Next
• Enter password (if necessary) and click OK, you should now see the screen below …

[external image: Posted Image]

• Select the Command Prompt option.
• A command window will open.
  
• Type notepad then hit Enter.
• Notepad will open.
  
• Click File > Open then select Computer.
• Note down the drive letter for your USB Drive.
• Close Notepad.

[*]Back in the command window ….

• Type e:/listparts64.exe and hit Enter (where e: is replaced by the drive letter for your USB drive)
• ListParts will start to run.
  
• Press the Fix button.
• ListParts will process the script in Fix.txt
• When finished please press the Scan button.
• A log Result.txt will be saved to the flash drive.

[*]Close the command window.

[*]Boot back into normal mode and post me the Result.txt log please.

ListParts by Farbar Version: 10-08-2012 Ran by [removed] (administrator) on 31-08-2012 at 14:56:24 Windows 7 (X64) Running From: F:\ Language: 0409 ************************************************************ ========================= Memory info ====================== Percentage of memory in use: 23% Total physical RAM: 2035.84 MB Available physical RAM: 1563.39 MB Total Pagefile: 2035.84 MB Available Pagefile: 1550.14 MB Total Virtual: 8192 MB Available Virtual: 8191.91 MB ======================= Partitions ========================= 1 Drive c: (System Reserved) (Fixed) (Total:0.05 GB) (Free:0.02 GB) NTFS ==>[System with boot components (obtained from reading drive)] 2 Drive d: () (Fixed) (Total:465.69 GB) (Free:437.51 GB) NTFS 3 Drive e: (Repair disc Windows 7 64-bit) (CDROM) (Total:0.24 GB) (Free:0 GB) UDF 4 Drive f: (MICRO_2GB_2) (Removable) (Total:1.83 GB) (Free:1.83 GB) FAT 5 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS Disk ### Status Size Free Dyn Gpt ——– ————- ——- ——- — — Disk 0 Online 465 GB 3072 KB Disk 1 Online 1876 MB 0 B Partitions of Disk 0: =============== Partition ### Type Size Offset ————- —————- ——- ——- Partition 1 Primary 54 MB 31 KB Partition 2 Primary 465 GB 54 MB Partition 3 Primary 10 MB 465 GB ================================================================================ ====================== Disk: 0 Partition 1 Type : 07 Hidden: No Active: No Volume ### Ltr Label Fs Type Size Status Info ———- — ———– —– ———- ——- ——— ——– * Volume 1 C System Rese NTFS Partition 54 MB Healthy ================================================================================ ====================== Disk: 0 Partition 2 Type : 07 Hidden: No Active: No Volume ### Ltr Label Fs Type Size Status Info ———- — ———– —– ———- ——- ——— ——– * Volume 2 D NTFS Partition 465 GB Healthy ================================================================================ ====================== Disk: 0 Partition 3 Type : 17 (Suspicious Type) Hidden: Yes Active: Yes There is no volume associated with this partition. ================================================================================ ====================== Partitions of Disk 1: =============== Partition ### Type Size Offset ————- —————- ——- ——- Partition 1 Primary 1875 MB 68 KB ================================================================================ ====================== Disk: 1 Partition 1 Type : 06 Hidden: No Active: No Volume ### Ltr Label Fs Type Size Status Info ———- — ———– —– ———- ——- ——— ——– * Volume 3 F MICRO_2GB_2 FAT Removable 1875 MB Healthy ================================================================================ ====================== ****** End Of Log ******

I apologize…I made a slight mistake in my fix earlier.

• Please download the file that I attached to your Desktop.
• Save the file as Fix.txt
• Move the file to the flash drive where ListParts is located.

Next

Boot your computer into Recovery Environment

• Restart the computer and press F8 repeatedly until the Advanced Options Menu appears.
• Select Repair your computer.
• Select Language and click Next
• Enter password (if necessary) and click OK, you should now see the screen below …

[external image: Posted Image]

• Select the Command Prompt option.
• A command window will open.
  
• Type notepad then hit Enter.
• Notepad will open.
  
• Click File > Open then select Computer.
• Note down the drive letter for your USB Drive.
• Close Notepad.

[*]Back in the command window ….

• Type e:/listparts64.exe and hit Enter (where e: is replaced by the drive letter for your USB drive)
• ListParts will start to run.
  
• Press the Fix button.
• ListParts will process the script in Fix.txt
• When finished please press the Scan button.
• A log Result.txt will be saved to the flash drive.

[*]Close the command window.

[*]Boot back into normal mode and post me the Result.txt log please.

Jeff, This is the log output. I have to leave my office now but I can return around 10:00pm EDT and continue if you leave any instructions. Wish I could stay but I'm expected at a gathering. I'll check my email. Thanks for continuing to help. Bill Script used: "Disk=0 Partition=1 active" Script used: "Disk=0 Partition=3 delete" Script used: "custom" An error occurred while attempting to delete the specified data element. Element not found.

Hi, Good job running all of that. Could you run a fresh scan with ListParts and post the newly created log?

ListParts by Farbar Version: 10-08-2012 Ran by [removed] (administrator) on 31-08-2012 at 22:18:09 Windows 7 (X64) Running From: F:\ Language: 0409 ************************************************************ ========================= Memory info ====================== Percentage of memory in use: 23% Total physical RAM: 2035.84 MB Available physical RAM: 1564.93 MB Total Pagefile: 2035.84 MB Available Pagefile: 1542.57 MB Total Virtual: 8192 MB Available Virtual: 8191.91 MB ======================= Partitions ========================= 1 Drive c: (System Reserved) (Fixed) (Total:0.05 GB) (Free:0.02 GB) NTFS ==>[Drive with boot components (obtained from BCD)] 2 Drive d: () (Fixed) (Total:465.69 GB) (Free:437.46 GB) NTFS 3 Drive e: (Repair disc Windows 7 64-bit) (CDROM) (Total:0.24 GB) (Free:0 GB) UDF 4 Drive f: (MICRO_2GB_2) (Removable) (Total:1.83 GB) (Free:1.83 GB) FAT 5 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS Disk ### Status Size Free Dyn Gpt ——– ————- ——- ——- — — Disk 0 Online 465 GB 13 MB Disk 1 Online 1876 MB 0 B Partitions of Disk 0: =============== Partition ### Type Size Offset ————- —————- ——- ——- Partition 1 Primary 54 MB 31 KB Partition 2 Primary 465 GB 54 MB ================================================================================ ====================== Disk: 0 Partition 1 Type : 07 Hidden: No Active: Yes Volume ### Ltr Label Fs Type Size Status Info ———- — ———– —– ———- ——- ——— ——– * Volume 1 C System Rese NTFS Partition 54 MB Healthy ================================================================================ ====================== Disk: 0 Partition 2 Type : 07 Hidden: No Active: No Volume ### Ltr Label Fs Type Size Status Info ———- — ———– —– ———- ——- ——— ——– * Volume 2 D NTFS Partition 465 GB Healthy ================================================================================ ====================== Partitions of Disk 1: =============== Partition ### Type Size Offset ————- —————- ——- ——- Partition 1 Primary 1875 MB 68 KB ================================================================================ ====================== Disk: 1 Partition 1 Type : 06 Hidden: No Active: No Volume ### Ltr Label Fs Type Size Status Info ———- — ———– —– ———- ——- ——— ——– * Volume 3 F MICRO_2GB_2 FAT Removable 1875 MB Healthy ================================================================================ ====================== ****** End Of Log ******

How is your system behaving? Any more audio ads?

Hello Jeff, Sorry for the late reply. I'm traveling but I did test the pc and audio still randomly plays in the background. I will be back in my office Tuesday morning and if you are available I would like to continue. Thanks, Bill,

Of course I will be here. Have a great weekend.

Hello Jeff, I started the PC this morning and ran AVG and Super AntiSpyWare, rebooted, and it has been quiet for hours. I rebooted and still quite. Also, TDSKiller.exe and aswMBR will now open and run, although I didn't continue with either of them after they opened. Since it seems to be ok now, what are your recommendations? Thanks, Bill

Hi, Go ahead and let it run today and let me know how it is running later tonight. If all is ok we can remove our tools and you should be good to go.

Thanks Jeff, I'll update you later this evening.

Hello Jeff, Everything seems to be ok. Any instructions on what should be installed to prevent future issues such as this one? Thanks, Bill