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Need help with Sirefef.DA [Closed]

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I got a laptop that I'd like to pass to my parents. I figured out that no antivirus was installed (o_O), and installed ESET Smart Security, but its services are prevented from starting. After some workaround I was able to run it, and it reported that memory is infected with Win32/Sirefef.DA, but ESET cannot clear it.

Could you please help me to get rid of it?
Thank you very much!

DDS log:
—————

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by [removed] at 17:51:11.25 on Sun 07/29/2012
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_05
Microsoft Windows XP Professional 5.1.2600.3.1251.7.1033.18.1022.609 [GMT -7:00]
.
AV: ESET Smart Security 5.2 *Enabled/Outdated* {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
FW: ESET Personal firewall *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\184393290:3043033845.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Wave Systems Corp\Common\DataServer.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\SciTegic\apps\scitegic\core\packages_win32\apache\httpd-2.0.55\bin\apache.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Ally\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
C:\Program Files\Apoint\HidFind.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Apoint\Apntex.exe
C:\Documents and Settings\Ally\Desktop\dds.scr
C:\Program Files\SciTegic\apps\scitegic\core\packages_win32\apache\httpd-2.0.55\bin\apache.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyServer = proxy-server.hpw.pri.bms.com:8080
uInternet Settings,ProxyOverride =
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: 1 (0x1): {02478d38-c3f9-4efb-9b51-7695eca05670} - Yahoo! Toolbar Helper
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Uniblue RegistryBooster 2] c:\program files\uniblue\registrybooster 2\RegistryBooster.exe /S
uRun: [Google Update] "c:\documents and settings\ally\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [NvCplDaemon] "RUNDLL32.EXE" c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] "nwiz.exe" /installquiet
mRun: [NVHotkey] "rundll32.exe" nvHotkey.dll,Start
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_05\bin\jusched.exe"
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [HP Software Update] "c:\program files\hewlett-packard\hp software update\HPWuSchd.exe"
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [Document Manager] c:\program files\wave systems corp\services manager\docmgr\bin\docmgr.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [egui] "c:\program files\eset\eset smart security\egui.exe" /hide /waitservice
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\embass~1.lnk - c:\program files\wave systems corp\services manager\secure update\AutoUpdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LDMConf.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
LSP: mswsock.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {8F0DF9DB-AA5A-4ED0-9176-1C4A9C762C59} - hxxp://stus3.bms.com/sametime/stmeetingroomclient/STJNILoader.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://genego.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab
TCP: {DE102038-EEE8-471F-8B13-372648ECA3EF} = 66.78.210.254,66.78.202.254
AppInit_DLLs: wxvault.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 wvauth
LSA: Notification Packages = scecli scecli
.
============= SERVICES / DRIVERS ===============
.
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2012-3-14 120152]
R2 MSSQL$ACT7;SQL Server (ACT7);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2006-6-28 28952920]
R2 scitegic_apache_1;scitegic_apache_6_1_5;c:\program files\scitegic\apps\scitegic\core\packages_win32\apache\httpd-2.0.55\bin\Apache.exe [2006-2-15 13824]
S2 ekrn;ESET Service;c:\program files\eset\eset smart security\ekrn.exe [2012-3-7 913144]
S2 SPService;SPService;c:\windows\system32\svchost.exe -k netsvc [2004-8-11 14336]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-30 257696]
S3 LLUSBFLT;LLUSBFLT;c:\windows\system32\drivers\llusbflt.sys [2005-8-3 4736]
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys –> c:\windows\system32\drivers\motodrv.sys [?]
S3 PLUsbbc2;High-Speed USB Bridge Cable Driver;c:\windows\system32\drivers\usbbc2.sys [2005-8-3 8960]
S3 PortAcc;Spearit Port Access;c:\program files\laplink\pcmover\PortAcc.sys [2007-11-1 16176]
S3 SirefefRemover;SirefefRemover;\??\c:\docume~1\ally\locals~1\temp\559c268d.tmp –> c:\docume~1\ally\locals~1\temp\559c268d.tmp [?]
.
=============== Created Last 30 ================
.
2012-07-01 03:16:16 ——– d—–w- c:\docume~1\ally\applic~1\FixZeroAccess
.
==================== Find3M ====================
.
2012-06-06 03:50:30 70304 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-06-06 03:50:30 419488 —-a-w- c:\windows\system32\FlashPlayerApp.exe
2012-05-31 13:22:09 599040 —-a-w- c:\windows\system32\crypt32.dll
2012-05-16 15:08:26 916992 —-a-w- c:\windows\system32\wininet.dll
2012-05-15 13:20:33 1863168 —-a-w- c:\windows\system32\win32k.sys
2012-05-11 14:42:33 43520 —-a-w- c:\windows\system32\licmgr10.dll
2012-05-11 14:42:33 1469440 ——w- c:\windows\system32\inetcpl.cpl
2012-05-11 11:38:02 385024 —-a-w- c:\windows\system32\html.iec
2012-05-04 13:16:13 2148352 —-a-w- c:\windows\system32\ntoskrnl.exe
2012-05-04 12:32:19 2026496 —-a-w- c:\windows\system32\ntkrnlpa.exe
2008-05-31 01:39:22 14613912 -c–a-w- c:\program files\Install_ICQ6.exe
2008-03-05 23:34:32 28668101 -c–a-w- c:\program files\R-2.3.1-win32.exe
2007-12-30 00:56:02 8759168 -c–a-w- c:\program files\winamp551_full_emusic-7plus_en-us.exe
2007-12-04 00:57:55 6820528 -c–a-w- c:\program files\FirefoxGoogleToolbarSetup.exe
2007-11-16 22:56:49 2155208 -c–a-w- c:\program files\total_commander702a.exe
2007-10-26 18:34:36 23876904 -c–a-w- c:\program files\SkypeSetup.exe
2007-08-29 00:25:31 1421234 -c–a-w- c:\program files\VNCNavigatorFree.exe
2007-08-27 22:24:36 471216 -c–a-w- c:\program files\msgr8us.exe
2007-08-27 21:44:40 50009400 -c–a-w- c:\program files\iTunesSetup.exe
2007-05-22 17:52:02 11552256 -c–a-w- c:\program files\AudioConverter5-4.exe
2007-05-04 22:03:26 3225088 -c–a-w- c:\program files\1ClickNew.msi
2006-11-29 00:10:23 18695520 -c–a-w- c:\program files\cdpn901.exe
2006-11-28 21:58:32 2387480 -c–a-w- c:\program files\SVGView.exe
2006-10-26 22:31:44 1645320 -c–a-w- c:\program files\gdiplus.dll
2006-10-26 22:31:14 1779200 -c–a-w- c:\program files\dchip2006.exe
2006-09-26 20:34:56 16230664 -c–a-w- c:\program files\j2re-1_4_2_12-windows-i586-p.exe
2006-09-18 18:34:31 1531784 -c–a-w- c:\program files\googletalk-setup.exe
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST9100824AS rev.8.03 -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x8719ACA0]<<
_asm { MOV EAX, [ESP+0x4]; MOV ECX, [EAX+0x28]; PUSH EBP; MOV EBP, [ECX+0x4]; PUSH ESI; MOV ESI, [ESP+0x10]; PUSH EDI; MOV EDI, [ESI+0x60]; MOV AL, [EDI]; CMP AL, 0x16; JNZ 0x36; PUSH ESI; }
1 ntkrnlpa!IofCallDriver[0x804EF1B0] -> \Device\Harddisk0\DR0[0x8737CAB8]
3 CLASSPNP[0xF7592FD7] -> ntkrnlpa!IofCallDriver[0x804EF1B0] -> [0x8716D1F0]
\Driver\00000675[0x87245A18] -> IRP_MJ_CREATE -> 0x8719ACA0
error: Read A device attached to the system is not functioning.
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
detected hooks:
\Driver\atapi DriverStartIo -> 0x8731D31B
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 17:53:32.29 ===============

Attachments:

**In any case where you happen to be busy or unable to give us a reply, we would be grateful if you keep us informed in advance and we will be more than happy to wait. Failure to do so we will have your thread closed in THREE(3) days. :)


Hello there, Alexey Guryanov

:welcome:

I'm Conspire, I'll be glad to help you with your computer problems.

Please observe these rules while we work:
  • Read the entire procedure
  • It is important to perform ALL actions in sequence.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with me till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
  • Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.

IMPORTANT NOTE : Please do not delete anything unless instructed to. Remember to backup all your important data(if possible) before moving on.

—————————————————————————————————

Please read through these instructions to familiarize yourself with what to expect when this tool runs

Refer to the ComboFix User's Guide

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT- Save ComboFix.exe to your Desktop

====================================================

Disable your AntiVirus and AntiSpyware applications as they will interfere with our tools and the removal. If you are unsure how to do this, please refer to our sticky topic How to disable your security applications

====================================================


Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply for further review.

—————————————————————————————————

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