blekko [Closed]

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Thanks for letting me know. I am still looking around for a fix for this. Normally a reinstall will fix everything but that hasn't seemed to work.

Ok…sorry for the delay. You have installed a fresh copy of Google Chrome correct? If so let me know what the Home Page is set to as well as the default browser.

I have uninstalled and reinstalled. I cannot see the setting screen on Chrome.. Default browser is IE

Hi,

I see a lot of people having this problem unfortunately. I have read where people have uninstalled/reinstalled Chrome 15+ times and still not working.

Download Revo Uninstaller

• Double click the installation file on the desktop to run the installer.
• Let it install to the default location.
• Double click the new Revo Uninstaller Icon on the desktop to start the program.

You will now see a list of installed programs that Revo Uninstaller can remove.

• Locate the program you are uninstalling <Google Chrome>
• Right Click the Icon then choose Uninstall.
• Click yes to the warning and choose the Uninstall Mode
• Choose the Advanced option and then click Next.
• This will launch the programs built in uninstaller. Be patient it can take several seconds.
• Once the uninstaller is done click Next.
• Revo Uninstaller will now scan for leftover information. Be patient it can take several seconds.
• Once this scan is done click Next.
• You will then be presented of the leftover entries found by Revo Uninstaller
• Look at ALL of the entries to ensure they relate to the uninstall.
• Next click Select All > Delete to remove the entries.
• Click Next.
• If there are any program file folders left over you will be presented with a list to be removed.
• Again look at ALL of the entries to ensure they are related to the uninstall.
• Click Select All > Delete to remove the entries.
• Click Finish to go back to the uninstall list.
• Close the program

Please download a fresh copy of Google Chrome, install and then let me know how it is working.

Same results.

Hi, Temporarily disable your firewall and then try to access Google Chrome. It's possible that it is being blocked by the firewall from loading completely.

That worked. Thank you very much. Should i delete any of the things i downloaded?

Hi,

Great! Glad that worked.

You have an older version of Adobe Reader. You can download the current version HERE

You may want to consider Foxit Reader instead. It may be a bit lighter on resources.

Visit their support forum
Foxit Forum

In either case you should uninstall Adobe Reader 9.3.3 first. Be sure to move any PDF documents to another folder first though.
———-

Please download JavaRa to your desktop and unzip it to its own
folder

• Run JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista), pick the language of your choice and click Select. Then
  click Remove Older Versions.
• Accept any prompts.
• Open JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista) again and select Search For Updates.
• Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest
  Java Runtime Environment (JRE) version for your computer.

———-

P2P - I see you have P2P software uTorrent installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections and possibly Identity Theft. It likely contributed to your current situation. This page will give you further information.

Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

I would strongly recommend that you uninstall these now. You can do so via Control Panel >> Programs and Features.
———-

In your next reply please let me know if you had any problems with the instructions above and if you are having any more malware related problems. If not we can remove our tools and we will be done.

Hi, Are you still with me?

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