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Spyware / Malware / Virus Removal

PUM.Hijack.Startmenu [Solved]

17 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hi Bellemov

$c is a form of "placeholder" related to Extensible Markup Language, (XML). It culd be something to do with your HP Digital Imaging which uses XML It is likely harmless but if you have other copies without that placeholder, then I'd delete them.

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Well done, your computer appears to be clean.

Now that you’re free from malware, as long as your computer seems to be running well, please follow these simple steps to tidy up you computer and decrease the likelihood of getting infected again:

You can delete the DDS, TDSSKiller, RogueKiller and Unhide logs and programs from your desktop.

Uninstall OTL
  • double-click OTL.exe
  • click the CleanUp! button.
  • select Yes when the Begin cleanup Process? prompt appears.
  • if you are prompted to reboot during the cleanup, select Yes.
  • the tool will delete itself once it finishes, if not delete it by yourself.
NOTE: If you receive a warning from your firewall or other security programs regarding OTL attempting to contact the internet, please allow it to do so.

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Create a Restore Point
  • click Start, right-click Computer, and then Properties.
  • in the left pane, click System protection. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  • click the System Protection tab, and then click Create.
  • in the System Protection dialog box, type a description, and then click Create.
Remove old restore points
  • click the Start button and in the search box, type Disk Cleanup, and then, in the list of results, click Disk Cleanup.
  • if prompted, select the drive that you want to clean up, and then click OK.
  • in the Disk Cleanup for (drive letter) dialog box, click Clean up system files. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  • if prompted, select the drive that you want to clean up, and then click OK.
  • click the More Options tab, under System Restore and Shadow Copies, click Clean up.
  • in the Disk Cleanup dialog box, click Delete.
  • click Delete Files, and then click OK.
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Update installed programs

You have an old version of Java on your computer which is vulnerable to infections.
  • from the Start menu, select Control Panel.
  • in Large or Small icon view, click Programs and Features. If you're using Category view, under "Programs", click Uninstall a program.
  • select any versions of Java then click Uninstall.
Install the latest version:

Java

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Recommended programs

SpywareBlaster. SpywareBlaster protects against bad ActiveX, it immunizes your PC against them. It blocks over 11,000 bad sites and uses no resources of your computer.

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Update and run Malwarebytes. This really is an excellent program that you should also update and run on a regular basis, probably weekly.

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It’s important to keep programs up to date so that malware doesn't exploit any old security flaws.

FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated.

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I also recommend that you read the following:

How to prevent malware by miekiemoes

Safe computing

Satchfan

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