I scanned my Toshiba laptop with Malwarebytes, and it keeps detecting the same two registry keys. Here is part of that log:
Registry Keys Detected: 2
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{65bcd620-07dd-012f-819f-073cf1b8f7c6} (Adware.GamePlayLab) -> Delete on reboot.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011221158} (Adware.GamePlayLab) -> Delete on reboot.
Both items were checked for removal. I have restarted my computer, and when I run the scan again, Malwarebytes still detects them. I have ran the scan about five times and get the same results. Are these false infections? Should I just ignore it? I did a scan with Spyhunter, and my system came up clean.
Here is the log from HijackThis:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:22:56 AM, on 6/6/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\windows\system32\wuauclt.exe
C:\windows\system32\taskeng.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\windows\system32\NOTEPAD.EXE
C:\Users\Standard User\Downloads\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.0.30\coIEPlg.dll (file missing)
O2 - BHO: uTorrentControl2 - {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files\uTorrentControl2\prxtbuTor.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MIF5BA~1\Office14\GROOVEEX.DLL
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MIF5BA~1\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.0.30\coIEPlg.dll (file missing)
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: uTorrentControl2 Toolbar - {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files\uTorrentControl2\prxtbuTor.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [HWSetup] "C:\Program Files\TOSHIBA\Utilities\HWSetup.exe" hwSetUP
O4 - HKLM\..\Run: [KeNotify] C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [MyTOSHIBA] "C:\Program Files\TOSHIBA\My Toshiba\MyToshiba.exe" /AUTO
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MIF5BA~1\Office14\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.0.30\coIEPlg.dll (file missing)
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AMD External Events Utility - AMD - C:\windows\system32\atiesrxx.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files\Norton Internet Security\Engine\16.7.0.30\ccSvcHst.exe (file missing)
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
–
End of file - 7952 bytes
Hi,
Hi and Welcome!!
My name is
Jeff . I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.
IMPORTANT NOTE : Please do not delete anything unless instructed to.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision .
Doing so could make your system inoperable and could require a full reinstall of your OS losing all your programs and data.
Vista and Windows 7 users:
These tools MUST be run from the executable (.exe) every time you run them
with Admin Rights (Right click, choose "Run as Administrator")
Stay with this topic until I give you the all clean post.
First we need to make all files and folders VISIBLE :
Go to start>control panel>folder options>view Choose to "show hidden files and folders ," Uncheck the "hide protected operating system files" and the "hide extensions for know file types " boxes. Close the window with OK
———
Please download
DDS from either of these links
LINK 1
LINK 2
and save it to your
desktop.
Disable any script blocking protection Right-click and Run as Administrator dds to run the tool. When done, two DDS.txt's will open. Save both reports to your desktop. —————————————————
Please include the contents of the following in your next reply:
DDS.txt
Attach.txt
———-
Please download
aswMBR to your desktop.
Right click and Run as Administrator the aswMBR icon to run it. Click the Scan button to start scan. When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.
[external image: Posted Image]
Click the image to enlarge it
———-
Thanks for your help. If I am missing anything you need, let me know. I will get back to you right away. Here are the three scans you asked for: I attached them all. I hope that is okay.
Hi,
You ran everything just fine.
Download
Combofix from either of the links below, and save it to your desktop.
Link 1
Link 2
**Note: It is important that it is saved directly to your desktop**
——————————————————————–
IMPORTANT -
Disable your AntiVirus and AntiSpyware applications , usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link
here
——————————————————————–
Right-Click and Run as Administrator on
ComboFix.exe & follow the prompts.
When finished, it will produce a report for you. Please post the C:\ComboFix.txt for further review.
My Comb Fix report is attached. Thanks.
Hi,
CAUTION : Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
———-
ComboFix 12-06-09.02 - Joshua 06/10/2012 11:34:28.2.1 - x86
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1790.1005 [GMT -4:00]
Running from: c:\users\[removed]\Downloads\ComboFix.exe
Command switches used :: c:\users\Joshua\Desktop\CFScript.txt
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((( Files Created from 2012-05-10 to 2012-06-10 )))))))))))))))))))))))))))))))
.
.
2012-06-10 15:45 . 2012-06-10 15:45 ——– d—–w- c:\users\Standard User\AppData\Local\temp
2012-06-10 15:45 . 2012-06-10 15:45 ——– d—–w- c:\users\Guest\AppData\Local\temp
2012-06-10 15:45 . 2012-06-10 15:45 ——– d—–w- c:\users\Default\AppData\Local\temp
2012-06-10 15:45 . 2012-06-10 15:45 ——– d—–w- c:\users\Administrator\AppData\Local\temp
2012-06-08 22:34 . 2012-06-10 15:45 ——– d—–w- c:\users\Joshua\AppData\Local\temp
2012-05-20 18:03 . 2012-05-20 18:03 159744 —-a-w- c:\program files\Internet Explorer\Plugins\npqtplugin7.dll
2012-05-20 18:03 . 2012-05-20 18:03 159744 —-a-w- c:\program files\Internet Explorer\Plugins\npqtplugin6.dll
2012-05-20 18:03 . 2012-05-20 18:03 159744 —-a-w- c:\program files\Internet Explorer\Plugins\npqtplugin5.dll
2012-05-20 18:03 . 2012-05-20 18:03 159744 —-a-w- c:\program files\Internet Explorer\Plugins\npqtplugin4.dll
2012-05-20 18:03 . 2012-05-20 18:03 159744 —-a-w- c:\program files\Internet Explorer\Plugins\npqtplugin3.dll
2012-05-20 18:03 . 2012-05-20 18:03 159744 —-a-w- c:\program files\Internet Explorer\Plugins\npqtplugin2.dll
2012-05-20 18:03 . 2012-05-20 18:03 159744 —-a-w- c:\program files\Internet Explorer\Plugins\npqtplugin.dll
2012-05-20 18:02 . 2012-05-20 18:03 ——– d—–w- c:\program files\QuickTime
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-05-05 18:11 . 2012-04-28 16:42 419488 —-a-w- c:\windows\system32\FlashPlayerApp.exe
2012-05-05 18:11 . 2011-06-24 17:25 70304 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-04-19 00:56 . 2012-04-19 00:56 94208 —-a-w- c:\windows\system32\QuickTimeVR.qtx
2012-04-19 00:56 . 2012-04-19 00:56 69632 —-a-w- c:\windows\system32\QuickTime.qts
2012-03-31 04:39 . 2012-05-10 01:51 3968368 —-a-w- c:\windows\system32\ntkrnlpa.exe
2012-03-31 04:39 . 2012-05-10 01:51 3913072 —-a-w- c:\windows\system32\ntoskrnl.exe
2012-03-31 02:36 . 2012-05-10 01:51 2343424 —-a-w- c:\windows\system32\win32k.sys
2012-03-30 10:23 . 2012-05-10 01:51 1291632 —-a-w- c:\windows\system32\drivers\tcpip.sys
2012-03-17 07:27 . 2012-05-10 01:50 56176 —-a-w- c:\windows\system32\drivers\partmgr.sys
2012-03-06 00:29 . 2012-03-06 00:29 134104 —-a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2012-03-06 23:15 123536 —-a-w- c:\program files\AVAST Software\Avast\ashShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MyTOSHIBA"="c:\program files\TOSHIBA\My Toshiba\MyToshiba.exe" [2009-08-06 264048]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-07-30 98304]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-07-29 7625248]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-07-21 1545512]
"SVPWUTIL"="c:\program files\TOSHIBA\Utilities\SVPWUTIL.exe" [2009-07-10 352256]
"HWSetup"="c:\program files\TOSHIBA\Utilities\HWSetup.exe" [2009-06-02 425984]
"KeNotify"="c:\program files\TOSHIBA\Utilities\KeNotify.exe" [2009-01-14 34088]
"ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-02-11 1295736]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2009-09-17 611672]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2012-03-06 4241512]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-03-27 37296]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-02 843712]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-19 421888]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\00TCrdMain]
2009-08-05 22:04 738616 —-a-w- c:\program files\TOSHIBA\FlashCards\TCrdMain.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]
2012-02-21 01:28 59240 —-a-w- c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BCSSync]
2010-03-13 18:54 91520 —-a-w- c:\program files\Microsoft Office\Office14\BCSSync.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2012-03-27 09:09 421736 —-a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Malwarebytes' Anti-Malware (reboot)]
2012-04-04 19:56 981680 —-a-w- c:\program files\Malwarebytes' Anti-Malware\mbam.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NortonOnlineBackupReminder]
2009-07-16 19:04 529256 —-a-w- c:\program files\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2012-04-19 00:56 421888 —-a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SmoothView]
2009-07-28 22:00 460088 —-a-w- c:\program files\TOSHIBA\SmoothView\SmoothView.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TPwrMain]
2009-08-05 22:18 476512 —-a-w- c:\program files\TOSHIBA\Power Saver\TPwrMain.exe
.
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1007000.01E\ccHPx86.sys [2009-08-28 482432]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Engine\16.7.0.30\ccSvcHst.exe [x]
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-05 257696]
R3 esgiguard;esgiguard;c:\program files\Enigma Software Group\SpyHunter\esgiguard.sys [x]
R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\Microsoft Office\Office14\GROOVE.EXE [2011-06-12 31125880]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4640000]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
R3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-03-06 1343400]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-07-30 176128]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-03-06 57688]
S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe [2009-08-11 185712]
S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2009-03-11 46448]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-05-23 167936]
S3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-02-11 54136]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-09-17 111960]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{01250B8F-D947-4F8A-9408-FE8E3EE2EC92}]
2009-08-06 16:15 264048 —-a-w- c:\program files\TOSHIBA\My Toshiba\MyToshiba.exe
.
Contents of the 'Scheduled Tasks' folder
.
2012-06-10 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-28 18:11]
.
.
——- Supplementary Scan ——-
.
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MIF5BA~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MIF5BA~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 10.1.10.1
FF - ProfilePath - c:\users\Joshua\AppData\Roaming\Mozilla\Firefox\Profiles\kxb5opgx.default\
FF - user.js: extensions.BabylonToolbar_i.babTrack - affID=109936
FF - user.js: extensions.BabylonToolbar_i.babExt -
FF - user.js: extensions.BabylonToolbar_i.srcExt - ss
FF - user.js: extensions.BabylonToolbar_i.id - e8c7e86300000000000070f1a1b0eb62
FF - user.js: extensions.BabylonToolbar_i.hardId - e8c7e86300000000000070f1a1b0eb62
FF - user.js: extensions.BabylonToolbar_i.instlDay - 15464
FF - user.js: extensions.BabylonToolbar_i.vrsn - 1.5.3.17
FF - user.js: extensions.BabylonToolbar_i.vrsni - 1.5.3.17
FF - user.js: extensions.BabylonToolbar_i.vrsnTs - 1.5.3.1712:03
FF - user.js: extensions.BabylonToolbar_i.prtnrId - babylon
FF - user.js: extensions.BabylonToolbar_i.prdct - BabylonToolbar
FF - user.js: extensions.BabylonToolbar_i.aflt - babsst
FF - user.js: extensions.BabylonToolbar_i.smplGrp - none
FF - user.js: extensions.BabylonToolbar_i.tlbrId - tb9
FF - user.js: extensions.BabylonToolbar_i.instlRef - sst
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.7.0.30\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.7.0.30\diMaster.dll\" /prefetch:1"
.
——————— LOCKED REGISTRY KEYS ———————
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-06-10 11:52:05
ComboFix-quarantined-files.txt 2012-06-10 15:52
ComboFix2.txt 2012-06-08 22:34
.
Pre-Run: 177,156,804,608 bytes free
Post-Run: 177,113,509,888 bytes free
.
- - End Of File - - B219A0FFF71EB951109FCE6655771F33
Hi,
CAUTION : Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
———-
ComboFix 12-06-09.02 - Joshua 06/12/2012 15:03:12.3.1 - x86
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1790.979 [GMT -4:00]
Running from: c:\users\[removed]\Downloads\ComboFix.exe
Command switches used :: c:\users\Joshua\Desktop\CFScript.txt
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-05-12 to 2012-06-12 )))))))))))))))))))))))))))))))
.
.
2012-06-12 19:14 . 2012-06-12 19:14 ——– d—–w- c:\users\Standard User\AppData\Local\temp
2012-06-12 19:14 . 2012-06-12 19:14 ——– d—–w- c:\users\Guest\AppData\Local\temp
2012-06-12 19:14 . 2012-06-12 19:14 ——– d—–w- c:\users\Default\AppData\Local\temp
2012-06-12 19:14 . 2012-06-12 19:14 ——– d—–w- c:\users\Administrator\AppData\Local\temp
2012-06-12 16:23 . 2012-05-08 16:40 6737808 —-a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{C44B55E2-3CFB-4C92-BA52-BB770513E5FA}\mpengine.dll
2012-06-08 22:34 . 2012-06-12 19:14 ——– d—–w- c:\users\Joshua\AppData\Local\temp
2012-05-20 18:03 . 2012-05-20 18:03 159744 —-a-w- c:\program files\Internet Explorer\Plugins\npqtplugin7.dll
2012-05-20 18:03 . 2012-05-20 18:03 159744 —-a-w- c:\program files\Internet Explorer\Plugins\npqtplugin6.dll
2012-05-20 18:03 . 2012-05-20 18:03 159744 —-a-w- c:\program files\Internet Explorer\Plugins\npqtplugin5.dll
2012-05-20 18:03 . 2012-05-20 18:03 159744 —-a-w- c:\program files\Internet Explorer\Plugins\npqtplugin4.dll
2012-05-20 18:03 . 2012-05-20 18:03 159744 —-a-w- c:\program files\Internet Explorer\Plugins\npqtplugin3.dll
2012-05-20 18:03 . 2012-05-20 18:03 159744 —-a-w- c:\program files\Internet Explorer\Plugins\npqtplugin2.dll
2012-05-20 18:03 . 2012-05-20 18:03 159744 —-a-w- c:\program files\Internet Explorer\Plugins\npqtplugin.dll
2012-05-20 18:02 . 2012-05-20 18:03 ——– d—–w- c:\program files\QuickTime
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-05-05 18:11 . 2012-04-28 16:42 419488 —-a-w- c:\windows\system32\FlashPlayerApp.exe
2012-05-05 18:11 . 2011-06-24 17:25 70304 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-04-19 00:56 . 2012-04-19 00:56 94208 —-a-w- c:\windows\system32\QuickTimeVR.qtx
2012-04-19 00:56 . 2012-04-19 00:56 69632 —-a-w- c:\windows\system32\QuickTime.qts
2012-03-31 04:39 . 2012-05-10 01:51 3968368 —-a-w- c:\windows\system32\ntkrnlpa.exe
2012-03-31 04:39 . 2012-05-10 01:51 3913072 —-a-w- c:\windows\system32\ntoskrnl.exe
2012-03-31 02:36 . 2012-05-10 01:51 2343424 —-a-w- c:\windows\system32\win32k.sys
2012-03-30 10:23 . 2012-05-10 01:51 1291632 —-a-w- c:\windows\system32\drivers\tcpip.sys
2012-03-17 07:27 . 2012-05-10 01:50 56176 —-a-w- c:\windows\system32\drivers\partmgr.sys
2012-03-06 00:29 . 2012-03-06 00:29 134104 —-a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2012-03-06 23:15 123536 —-a-w- c:\program files\AVAST Software\Avast\ashShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MyTOSHIBA"="c:\program files\TOSHIBA\My Toshiba\MyToshiba.exe" [2009-08-06 264048]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-07-30 98304]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-07-29 7625248]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-07-21 1545512]
"SVPWUTIL"="c:\program files\TOSHIBA\Utilities\SVPWUTIL.exe" [2009-07-10 352256]
"HWSetup"="c:\program files\TOSHIBA\Utilities\HWSetup.exe" [2009-06-02 425984]
"KeNotify"="c:\program files\TOSHIBA\Utilities\KeNotify.exe" [2009-01-14 34088]
"ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-02-11 1295736]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2009-09-17 611672]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2012-03-06 4241512]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-03-27 37296]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-02 843712]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-19 421888]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\00TCrdMain]
2009-08-05 22:04 738616 —-a-w- c:\program files\TOSHIBA\FlashCards\TCrdMain.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]
2012-02-21 01:28 59240 —-a-w- c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BCSSync]
2010-03-13 18:54 91520 —-a-w- c:\program files\Microsoft Office\Office14\BCSSync.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2012-03-27 09:09 421736 —-a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Malwarebytes' Anti-Malware (reboot)]
2012-04-04 19:56 981680 —-a-w- c:\program files\Malwarebytes' Anti-Malware\mbam.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NortonOnlineBackupReminder]
2009-07-16 19:04 529256 —-a-w- c:\program files\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2012-04-19 00:56 421888 —-a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SmoothView]
2009-07-28 22:00 460088 —-a-w- c:\program files\TOSHIBA\SmoothView\SmoothView.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TPwrMain]
2009-08-05 22:18 476512 —-a-w- c:\program files\TOSHIBA\Power Saver\TPwrMain.exe
.
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1007000.01E\ccHPx86.sys [2009-08-28 482432]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Engine\16.7.0.30\ccSvcHst.exe [x]
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-05 257696]
R3 esgiguard;esgiguard;c:\program files\Enigma Software Group\SpyHunter\esgiguard.sys [x]
R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\Microsoft Office\Office14\GROOVE.EXE [2011-06-12 31125880]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4640000]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
R3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-03-06 1343400]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-07-30 176128]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-03-06 57688]
S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe [2009-08-11 185712]
S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2009-03-11 46448]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-05-23 167936]
S3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-02-11 54136]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-09-17 111960]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{01250B8F-D947-4F8A-9408-FE8E3EE2EC92}]
2009-08-06 16:15 264048 —-a-w- c:\program files\TOSHIBA\My Toshiba\MyToshiba.exe
.
Contents of the 'Scheduled Tasks' folder
.
2012-06-12 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-28 18:11]
.
.
——- Supplementary Scan ——-
.
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MIF5BA~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MIF5BA~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.6.1 [removed] [removed]
FF - ProfilePath - c:\users\Joshua\AppData\Roaming\Mozilla\Firefox\Profiles\kxb5opgx.default\
FF - prefs.js: browser.search.selectedEngine - Search the web (Babylon)
FF - prefs.js: browser.startup.homepage - hxxp://search.babylon.com/?babsrc=HP_Prot
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3072253&SearchSource=2&q=
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.7.0.30\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.7.0.30\diMaster.dll\" /prefetch:1"
.
——————— LOCKED REGISTRY KEYS ———————
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-06-12 16:03:40
ComboFix-quarantined-files.txt 2012-06-12 20:03
ComboFix2.txt 2012-06-10 15:52
ComboFix3.txt 2012-06-08 22:34
.
Pre-Run: 177,331,351,552 bytes free
Post-Run: 177,058,942,976 bytes free
.
- - End Of File - - A3A707CB0B97C1FDA1AE787CA24474BE
Hi,
Malwarebytes
I see that you have
Malwarebytes already on your computer. Please open Malwarebytes, update it and then run a
Quick Scan . Save the log that is created for your next reply.
———-
Please run a free online scan with the
ESET Online Scanner
Note : You will need to use Internet Explorer for this scan Tick the box next to YES, I accept the Terms of Use Click Start When asked, allow the ActiveX control to install Click Start Make sure that the options Remove found threats is NOT selected and the option Scan unwanted applications is selected. Click Scan (This scan can take several hours, so please be patient) Once the scan is completed, you may close the window Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt Copy and paste that log as a reply to this topic
———-
Hi,
Are you still with me?
ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
That is all that was in the log from ESET.
I have attached the malwarebytes log.
Ok great! How is your system running?
hi,
I'll be helping out while Jeff is on vacation
please run the following:
Please download
DDS from either of these links
LINK 1
LINK 2
and save it to your
desktop.
Disable any script blocking protection Double click dds to run the tool. When done, two DDS.txt's will open. Save both reports to your desktop. —————————————————
Please include the contents of the following in your next reply:
DDS.txt
Attach.txt .
NEXT
Please download
aswMBR to your desktop.
Double click the aswMBR.exe icon to run it When asked if you want to download Avast's virus definitions please select Yes . Click the Scan button to start the scan On completion of the scan, click the save log button, save it to your desktop and post it in your next reply. You will also notice another file created on the desktop named MBR.dat . Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well
Sorry, I am just now answering Jeff's last reply where he asked how my system is running. Everything is running well, and Malwarebytes is no longer detecting the two infections. I think I may be set now.