What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Yahoo freezes and Back button doesn't work [Solved]

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1 last edited
Hello, First, so far, this is an awesome website. Now, for MY problem: Yahoo email acct login page is sometimes deathly slow in loading and, once in, cursor freezes, after clicking on a new email it takes extremely long time for the email to load and, sometimes, after the email does load, all of the text is missing. Also, on some websites, the "Back" button refuses to work. I have used the key shortcut but that only works sometime. I could only upload one single attachment so I have pasted a Word document below listing all of the Programs in my Add/Remove Program file and I'm sure the uploaded logs from Norton 360 has all of my system information for my laptop listed in a much better order than what I could do. If in fact you need more please let me know. I don't know if I have some kind of virus, malware, spyware, bad add on(s), or what I just hope you can help me like you've helped so many other people. This is so extremely annoying. Also, pretty much the only things I use my laptop for is surfing the internet, emails, downloading movies and pictures and uploading movies and pictures from other devices and cameras. No games of any kind. I only use Microsoft Word and Excel occasionally. If you have any questions about anything please let me know and I'll do my best to accomodate. Thank you so much for your time. Shawn L. I'm sorry but I forgot to paste the information from my Add/Remove Programs file. Windows Vista Programs and Features Acivation Assistant for the 2007 Microsoft Office suites……………Microsoft Corp Adobe AIR…………………………………………………………………………………Adobe Systems Inc Adobe Reader X (10.1.3)……………………………………………………………Adobe Systems Inc Adobe Shockwave Player 11.5…………………………………………………..Adobe Systems ArcSoft MediaImpression for Kodak (my camera)……………………..ArcSoft Atheros Driver Installation Program………………………………………….Atheros Cisco EAP-FAST Module…………………………………………………………….Cisco Systems Inc Cisco LEAP Module……………………………………………………………………Cisco Systems Inc Cisco PEAP Module……………………………………………………………………Cisco Systems Inc Compatibility Pack for the 2007 Office System…………………………..Microsoft Corp Conexant HD Audio……………………………………………………………………Conexant DivX Setup…………………………………………………………………………………DivX Inc DVD Suite………………………………………………………………………………….Cyberlink Corp ESU for Microsoft Vista……………………………………………………………..Hewlett-Packard File Type Assistant…………………………………………………………………….Trusted Software HDAUDIO Soft Data Fax Modem with SmartCP…………………………………………………….. HP Active Support Library………………………………………………………..Hewlett Packard HP DVD Play 3.6…………………………………………………………………………………………………… HP Photosmart Essential 2.5……………………………………………………HP HP Smart Web Printing……………………………………………………………Hewlett Packard HP Wireless Assistant……………………………………………………………..Hewlett Packard HPNetworkAssistant……………………………………………………………….Hewlett Packard Java™ 6 Update 2………………………………………………………………Sun Microsystems Inc Java ™ 6 Update 10…………………………………………………………..Sun Microsystems Inc Java ™ 6 Update 31…………………………………………………………..Oracle Malwarebytes Anti-Malware version 1.6.1.0.1400…………………Malwarebytes Corp Microsoft .NET Framework 3.5 SP 1……………………………………….Microsoft Corp Microsoft .NET Framework 4 Client Profile……………………………Microsoft Corp Microsoft Office File Validation Add-In………………………………….Microsoft Corp Microsoft Office Professional Plus 2007………….………………….…Microsoft Corp Microsoft Visual C++ 2005 ATL Update kb973923- x86 8.0.50727.4053….Microsoft Corp Microsoft Visual C++ 2005 Redistributable……………………………Microsoft Corp Microsoft Web Publishing Wizard 1.52…………………………………………………………. Microsoft Works…………………………………………………………………..Microsoft Corp Moyea FLV Player version (I downloaded this myself)………….Moyea Software Co Ltd MSCU for Microsoft Vista……………………………………………………..Hewlett Packard MSN……………………………………………………………………………………………………………….. MSXML 4.0 SP 2 (kb936181)…………………………………………………Microsoft Corp MSXML 4.0 SP 2 (kb954430)…………………………………………………Microsoft Corp MSXML 4.0 SP 2 (kb973688)…………………………………………………Microsoft Corp Norton 360…………………………………………………………………………..Symantec Corp NVIDIA Drivers………………………………………………………………………NVIDIA Corp Power2Go…………………………………………………………………………….CyberLink Corp PowerDirector………………………………………………………………………CyberLink Corp QuickPlay SlingPlayer 0.4.4…………………………………………………..SlingMedia QuickTime Alternative 3.2.2…………………………………………………………………………… RICOH R 5C83x/84x Flash Media Controller Driver Ver.3.61.01……………………… Serif DrawPlus 3.0………………………………………………………………………………………….. Synaptics Pointing Device Driver……………..………………………………………Synaptics Viewpoint Media Player………………………………………………………………………………….
Post #2
:welcome:

This doesn't sound like an infection but we'll see what we can do.



Please don't attach the scan results, use Copy/Paste

Logs will be closed if you haven't replied within 3 days


DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

Note: Close all browsers before running ATF Cleaner: IE, FireFox, etc.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download DDS by sUBs from one of the following links and save it to your desktop.
    • DDS.scr
    • DDS.pif
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments, attach.txt will open in a second window.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt in your next reply
Post #4
Ok, here we go.

There was a second report but at the top it says, "UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT", so if you want this just let me know.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by [removed] at 9:45:15 on 2012-04-22
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2494.1056 [GMT -5:00]
.
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Norton 360\Engine\6.1.2.10\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\Norton 360\Engine\6.1.2.10\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_233_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = https://www.google.com/
uSearch Bar = Preserve
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Presario&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Presario&pf=laptop
uInternet Settings,ProxyOverride =
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Norton Identity Protection: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\6.1.2.10\coIEPlg.dll
BHO: Norton Vulnerability Protection: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\6.1.2.10\ips\IPSBHO.DLL
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Print Clips: {ffffffff-ff12-44c5-91ec-068e3aa1b2d7} - c:\program files\hp\smart web printing\hpswp_framework.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\6.1.2.10\coIEPlg.dll
mRun: [WAWifiMessage] c:\program files\hewlett-packard\hp wireless assistant\WiFiMsg.exe
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} - hxxps://evalue.internationaldelivers.com/service/downloads/Acgm.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{357E640E-21E9-4DFC-8D1B-14C4DC682855} : DhcpNameServer = 10.40.71.12
TCP: Interfaces\{48B9E2A5-3478-4051-91DE-E62D89A68EFF} : DhcpNameServer = 192.168.1.1
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0601020.00a\symds.sys [2012-4-14 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0601020.00a\symefa.sys [2012-4-14 905336]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_6.0.0.145\definitions\bashdefs\20120413.001\BHDrvx86.sys [2012-4-19 821880]
R1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\n360\0601020.00a\ccsetx86.sys [2012-4-14 132744]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_6.0.0.145\definitions\ipsdefs\20120420.001\IDSvix86.sys [2012-4-20 368248]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0601020.00a\ironx86.sys [2012-4-14 149624]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\n360\0601020.00a\symtdiv.sys [2012-4-14 345208]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2012-1-3 63928]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-16 21504]
R2 N360;Norton 360;c:\program files\norton 360\engine\6.1.2.10\ccsvchst.exe [2012-4-14 138232]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-4-14 106104]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-4-16 136176]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-2 253088]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-4-16 136176]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2012-04-15 03:54:28 905336 —-a-r- c:\windows\system32\drivers\n360\0601020.00a\symefa.sys
2012-04-15 03:54:28 345208 —-a-r- c:\windows\system32\drivers\n360\0601020.00a\symtdiv.sys
2012-04-15 03:54:28 340088 —-a-r- c:\windows\system32\drivers\n360\0601020.00a\symds.sys
2012-04-15 03:54:28 32888 —-a-r- c:\windows\system32\drivers\n360\0601020.00a\srtspx.sys
2012-04-15 03:54:28 318584 —-a-r- c:\windows\system32\drivers\n360\0601020.00a\symnets.sys
2012-04-15 03:54:27 574584 —-a-r- c:\windows\system32\drivers\n360\0601020.00a\srtsp.sys
2012-04-15 03:54:27 149624 —-a-r- c:\windows\system32\drivers\n360\0601020.00a\ironx86.sys
2012-04-15 03:54:27 132744 —-a-r- c:\windows\system32\drivers\n360\0601020.00a\ccsetx86.sys
2012-04-15 03:54:07 ——– d—–w- c:\windows\system32\drivers\n360\0601020.00A
2012-04-14 23:14:03 ——– d—–w- c:\users\radio shack\appdata\local\FileTypeAssistant
2012-04-14 23:04:12 ——– d—–w- c:\program files\File Type Assistant
2012-04-14 23:01:09 ——– d—–w- c:\users\radio shack\appdata\local\I Want This
2012-04-14 23:01:07 ——– d—–w- c:\program files\I Want This
2012-04-12 04:04:34 5120 —-a-w- c:\windows\system32\wmi.dll
2012-04-12 04:04:34 172032 —-a-w- c:\windows\system32\wintrust.dll
2012-04-12 04:04:34 157696 —-a-w- c:\windows\system32\imagehlp.dll
2012-04-12 04:04:34 12800 —-a-w- c:\windows\system32\drivers\fs_rec.sys
2012-04-12 04:03:45 3550080 —-a-w- c:\windows\system32\ntoskrnl.exe
2012-04-12 04:03:44 3602816 —-a-w- c:\windows\system32\ntkrnlpa.exe
2012-04-12 00:34:04 2409784 —-a-w- c:\program files\windows mail\OESpamFilter.dat
2012-04-04 05:53:56 182160 —-a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2012-04-03 04:02:32 418464 —-a-w- c:\windows\system32\FlashPlayerApp.exe
.
==================== Find3M ====================
.
2012-04-16 17:47:24 70304 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-04-15 03:22:26 141944 —-a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2012-04-04 20:56:40 22344 —-a-w- c:\windows\system32\drivers\mbam.sys
2012-02-28 01:18:55 1799168 —-a-w- c:\windows\system32\jscript9.dll
2012-02-28 01:11:21 1427456 —-a-w- c:\windows\system32\inetcpl.cpl
2012-02-28 01:11:07 1127424 —-a-w- c:\windows\system32\wininet.dll
2012-02-28 01:03:16 2382848 —-a-w- c:\windows\system32\mshtml.tlb
2012-02-18 15:36:05 472808 —-a-w- c:\windows\system32\deployJava1.dll
2012-02-14 15:45:30 219648 —-a-w- c:\windows\system32\d3d10_1core.dll
2012-02-14 15:45:30 160768 —-a-w- c:\windows\system32\d3d10_1.dll
2012-02-13 14:12:08 1172480 —-a-w- c:\windows\system32\d3d10warp.dll
2012-02-13 13:47:57 683008 —-a-w- c:\windows\system32\d2d1.dll
2012-02-13 13:44:40 1068544 —-a-w- c:\windows\system32\DWrite.dll
2012-02-07 16:02:40 1070352 —-a-w- c:\windows\system32\MSCOMCTL.OCX
2012-02-02 15:16:25 2044416 —-a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 9:45:53.04 ===============
Post #5
Not seeing anything bad there.

Please run a new MBAM scan being sure to update before scanning.

Post the scan results

Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste".
Post #6
Dang! Forgot about you not wanting me to "attach". Ok, I must have missed something because I'm not sure what an "MBAM" scan is and not sure what to "update" with, maybe Norton 360? Let me know what that is and I'll certainly do it. Shawn L.
Post #7
I see MalwareBytes (MBAM) listed as one on the programs installed on the computer.

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad and if required the program will ask you to reboot to remove locked files.

Post the scan results using Copy/Paste
Post #10
Well, I did the "Full" scan, took almost two hours. However, after it was done it offered to show the results but it did NOT have an option to "Save" anything and I was unable to "Cut and Paste" anything so I lost all of that. Any suggestions? If not I'll do the "Quick" scan after work and try to send the results for that. But, just so you'll know, the scan did result in finding several bad things. Not even sure if the program dealt with them or not. I found this to be a very UN-user friendly session.
Post #12
Ok, I did what you said and, as usual, it turned out alright. Enclosed you will find the results of the MBAM as well as a list of Add Ons that are on my laptop. Let me know if I can remove anything. Again, thank you so much for your help and your patience, Shawn L Malwarebytes Anti-Malware 1.61.0.1400 www.malwarebytes.org Database version: v2012.04.23.08 Windows Vista Service Pack 2 x86 NTFS Internet Explorer 9.0.8112.16421 radio shack :: TRANSPORTATION [administrator] 4/24/2012 8:12:56 PM mbam-log-2012-04-24 (20-12-56).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 227959 Time elapsed: 6 minute(s), 7 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 4 HKLM\SOFTWARE\Google\Chrome\Extensions\mpfapcdfbbledbojijcbcclmlieaoogk (PUP.GamesPlayLab) -> No action taken. HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\mpfapcdfbbledbojijcbcclmlieaoogk (PUP.GamesPlayLab) -> No action taken. HKCR\Interface\{66666666-6666-6666-6666-660066226658} (Adware.GamePlayLab) -> Quarantined and deleted successfully. HKCR\TypeLib\{44444444-4444-4444-4444-440044224458} (Adware.GamePlayLab) -> Quarantined and deleted successfully. Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 4 C:\Users\radio shack\Local Settings\Application Data\I Want This (Adware.GamePlayLab) -> Quarantined and deleted successfully. C:\Users\radio shack\Local Settings\Application Data\I Want This\Chrome (Adware.GamePlayLab) -> Quarantined and deleted successfully. C:\Users\radio shack\AppData\Local\I Want This (Adware.GamePlayLab) -> Quarantined and deleted successfully. C:\Users\radio shack\AppData\Local\I Want This\Chrome (Adware.GamePlayLab) -> Quarantined and deleted successfully. Files Detected: 0 (No malicious items detected) (end) List of Add Ons: Shockwave Flash Object…………..Adobe Systems…………….4/16/2012 Adobe PDF Link Helper…………….Adobe Systems…………….4/4/2012 HP Print Clips…………………………..Hewlett Packard Corp….8/31/2007 XML DOM Document………………Microsoft Corp……………..6/11/2010 XML HTTP 6.0………………………….Microsoft Corp……………..8/11/2009 XML HTTP 3.0………………………….Microsoft Corp……………..6/11/2010 Research…………………………………Microsoft Corp……………..7/27/2011 HP Smart Select…………………………………………..………………………………… Research……………………………………………………………………………………….. Discuss………………………………………………………………………………………….. Java™ Plug-In SSV Helper…….Sun Microsystems Inc………2/18/2012 Java™Plug-In 2 SSV Helper…..Sun Microsystems Inc……..2/18/2012 Norton Toolbar……………………Symantec Corp…………………3/9/2012 Norton Identity Protection….Symantec Corp…………………3/9/2012 Norton Vulnerability Protection…..Symantec Corp……….11/23/2011
Post #14
Same. Sometimes slow as if certain websites are overloaded, sometimes clicking "Back" does no good at all. Yahoo mail just drives me crazy. It's extremely slow and when mail finally opens and I click on an individual email, it opens fully less than half the time. When it doesn't open fully none of the text content comes thru, it's just blank. I just feel like throwing the dayam thing across the room! Any other suggestions?

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI