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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_11-03-05.01) . Microsoft Windows 7 Starter Boot Device: \Device\HarddiskVolume1 Install Date: 17/01/2011 09:57:42 System Uptime: 12/04/2012 13:07:27 (0 hours ago) . Motherboard: SAMSUNG ELECTRONICS CO., LTD. | | N145P/N250P/N260P Processor: Intel® Atom™ CPU N450 @ 1.66GHz | CPU 1 | 1667/mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 88 GiB total, 53.715 GiB free. D: is FIXED (NTFS) - 130 GiB total, 76.686 GiB free. . ==== Disabled Device Manager Items ============= . Class GUID: Description: Photosmart C6100 series Device ID: ROOT\MULTIFUNCTION\0000 Manufacturer: Name: Photosmart C6100 series PNP Device ID: ROOT\MULTIFUNCTION\0000 Service: . Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318} Description: Photosmart C6100 series Device ID: ROOT\MULTIFUNCTION\0001 Manufacturer: HP Name: Photosmart C6100 series PNP Device ID: ROOT\MULTIFUNCTION\0001 Service: . ==== System Restore Points =================== . RP258: 08/04/2012 19:05:51 - Windows Backup RP259: 08/04/2012 22:51:56 - Installed STOPzilla. Available with Windows Installer version 1.2 and later. RP261: 08/04/2012 23:22:49 - StopZILLA! Restore Point. RP262: 09/04/2012 01:12:02 - Removed STOPzilla. Available with Windows Installer version 1.2 and later. RP263: 11/04/2012 18:14:50 - Installed AVG 2012 RP264: 11/04/2012 18:21:27 - Installed AVG 2012 RP265: 11/04/2012 20:07:07 - Removed TuneUp Utilities 2011 RP266: 11/04/2012 20:15:50 - Removed TuneUp Utilities 2011 RP267: 11/04/2012 20:25:54 - Removed TuneUp Utilities Language Pack (en-US) RP268: 11/04/2012 23:27:13 - Restore Operation RP269: 12/04/2012 01:19:52 - Windows Update RP270: 12/04/2012 01:31:05 - Windows Backup RP271: 12/04/2012 10:44:30 - Windows Update . ==== Installed Programs ====================== . 32 Bit HP CIO Components Installer 3Connect Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.2) AIO_CDA_ProductContext AIO_CDA_Software AIO_Scan Amazon MP3 Downloader 1.0.9 Apple Application Support Apple Mobile Device Support Apple Software Update Atheros Client Installation Program BatteryLifeExtender Bonjour Broadcom 802.11 Network Adapter BufferChm C6100 c6100_Help Copy CyberLink YouCam D3DX10 Destinations DeviceDiscovery DocProc Easy Content Share Easy Display Manager Easy Network Manager Easy Resolution Manager Easy SpeedUp Manager EasyBatteryManager EasyFileShare ETDWare PS/2-X86 8.0.7.0_WHQL Fast Start Fax FileZilla Client 3.4.0 Google Chrome Google Earth Google Update Helper GPBaseService2 HP Customer Participation Program 13.0 HP Imaging Device Functions 13.0 HP Photosmart All-In-One Driver Software 13.0 Rel. A HP Photosmart Essential 3.5 HP Smart Web Printing 4.60 HP Solution Center 13.0 HP Update HPPhotoGadget HPPhotoSmartDiscLabelContent1 HPPhotosmartEssential HPProductAssistant HPSSupply Huawei modem iLivid Intel® Graphics Media Accelerator Driver IrfanView (remove only) iTunes Java Auto Updater Java™ 6 Update 29 MarketResearch Marvell Miniport Driver McAfee Total Protection McAfee Virtual Technician Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office Basic Edition 2003 Microsoft Office File Validation Add-In Microsoft Office Outlook Connector Microsoft Silverlight Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 MobileMe Control Panel Movie Color Enhancer Mozilla Firefox 10.0.2 (x86 en-US) MSVCRT MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Network OCR Software by I.R.I.S. 13.0 OpenOffice.org 3.3 PLAY ONLINE QuickTime Realtek High Definition Audio Driver REALTEK PCIE Wireless LAN Software Samsung AnyWeb Print Samsung Recovery Solution 5 Samsung Support Center 1.0 Samsung Universal Print Driver Samsung Universal Scan Driver Samsung Update Plus SamsungMovie Scan Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Shop for HP Supplies Skype™ 4.2 SmartWebPrinting Software Informer 1.1 SolutionCenter SRS Premium Sound Control Panel Status TeamViewer 6 Toolbox TrayApp TuneUp Utilities 2011 TuneUp Utilities Language Pack (en-US) UnloadSupport Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) User Guide Vit Registry Fix 9.5.4 (remove only) WebReg Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live Photo Common Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack WinZip 16.0 WinZipBar Toolbar Yahoo! BrowserPlus 2.9.8 Yahoo! Messenger Yahoo! Software Update .UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_11-03-05.01) . Microsoft Windows 7 Starter Boot Device: \Device\HarddiskVolume1 Install Date: 17/01/2011 09:57:42 System Uptime: 12/04/2012 13:07:27 (0 hours ago) . Motherboard: SAMSUNG ELECTRONICS CO., LTD. | | N145P/N250P/N260P Processor: Intel® Atom™ CPU N450 @ 1.66GHz | CPU 1 | 1667/mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 88 GiB total, 53.715 GiB free. D: is FIXED (NTFS) - 130 GiB total, 76.686 GiB free. . ==== Disabled Device Manager Items ============= . Class GUID: Description: Photosmart C6100 series Device ID: ROOT\MULTIFUNCTION\0000 Manufacturer: Name: Photosmart C6100 series PNP Device ID: ROOT\MULTIFUNCTION\0000 Service: . Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318} Description: Photosmart C6100 series Device ID: ROOT\MULTIFUNCTION\0001 Manufacturer: HP Name: Photosmart C6100 series PNP Device ID: ROOT\MULTIFUNCTION\0001 Service: . ==== System Restore Points =================== . RP258: 08/04/2012 19:05:51 - Windows Backup RP259: 08/04/2012 22:51:56 - Installed STOPzilla. Available with Windows Installer version 1.2 and later. RP261: 08/04/2012 23:22:49 - StopZILLA! Restore Point. RP262: 09/04/2012 01:12:02 - Removed STOPzilla. Available with Windows Installer version 1.2 and later. RP263: 11/04/2012 18:14:50 - Installed AVG 2012 RP264: 11/04/2012 18:21:27 - Installed AVG 2012 RP265: 11/04/2012 20:07:07 - Removed TuneUp Utilities 2011 RP266: 11/04/2012 20:15:50 - Removed TuneUp Utilities 2011 RP267: 11/04/2012 20:25:54 - Removed TuneUp Utilities Language Pack (en-US) RP268: 11/04/2012 23:27:13 - Restore Operation RP269: 12/04/2012 01:19:52 - Windows Update RP270: 12/04/2012 01:31:05 - Windows Backup RP271: 12/04/2012 10:44:30 - Windows Update . ==== Installed Programs ====================== . 32 Bit HP CIO Components Installer 3Connect Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.2) AIO_CDA_ProductContext AIO_CDA_Software AIO_Scan Amazon MP3 Downloader 1.0.9 Apple Application Support Apple Mobile Device Support Apple Software Update Atheros Client Installation Program BatteryLifeExtender Bonjour Broadcom 802.11 Network Adapter BufferChm C6100 c6100_Help Copy CyberLink YouCam D3DX10 Destinations DeviceDiscovery DocProc Easy Content Share Easy Display Manager Easy Network Manager Easy Resolution Manager Easy SpeedUp Manager EasyBatteryManager EasyFileShare ETDWare PS/2-X86 8.0.7.0_WHQL Fast Start Fax FileZilla Client 3.4.0 Google Chrome Google Earth Google Update Helper GPBaseService2 HP Customer Participation Program 13.0 HP Imaging Device Functions 13.0 HP Photosmart All-In-One Driver Software 13.0 Rel. A HP Photosmart Essential 3.5 HP Smart Web Printing 4.60 HP Solution Center 13.0 HP Update HPPhotoGadget HPPhotoSmartDiscLabelContent1 HPPhotosmartEssential HPProductAssistant HPSSupply Huawei modem iLivid Intel® Graphics Media Accelerator Driver IrfanView (remove only) iTunes Java Auto Updater Java™ 6 Update 29 MarketResearch Marvell Miniport Driver McAfee Total Protection McAfee Virtual Technician Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office Basic Edition 2003 Microsoft Office File Validation Add-In Microsoft Office Outlook Connector Microsoft Silverlight Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 MobileMe Control Panel Movie Color Enhancer Mozilla Firefox 10.0.2 (x86 en-US) MSVCRT MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Network OCR Software by I.R.I.S. 13.0 OpenOffice.org 3.3 PLAY ONLINE QuickTime Realtek High Definition Audio Driver REALTEK PCIE Wireless LAN Software Samsung AnyWeb Print Samsung Recovery Solution 5 Samsung Support Center 1.0 Samsung Universal Print Driver Samsung Universal Scan Driver Samsung Update Plus SamsungMovie Scan Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Shop for HP Supplies Skype™ 4.2 SmartWebPrinting Software Informer 1.1 SolutionCenter SRS Premium Sound Control Panel Status TeamViewer 6 Toolbox TrayApp TuneUp Utilities 2011 TuneUp Utilities Language Pack (en-US) UnloadSupport Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) User Guide Vit Registry Fix 9.5.4 (remove only) WebReg Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live Photo Common Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack WinZip 16.0 WinZipBar Toolbar Yahoo! BrowserPlus 2.9.8 Yahoo! Messenger Yahoo! Software Update UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_11-03-05.01) . Microsoft Windows 7 Starter Boot Device: \Device\HarddiskVolume1 Install Date: 17/01/2011 09:57:42 System Uptime: 12/04/2012 13:07:27 (0 hours ago) . Motherboard: SAMSUNG ELECTRONICS CO., LTD. | | N145P/N250P/N260P Processor: Intel® Atom™ CPU N450 @ 1.66GHz | CPU 1 | 1667/mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 88 GiB total, 53.715 GiB free. D: is FIXED (NTFS) - 130 GiB total, 76.686 GiB free. . ==== Disabled Device Manager Items ============= . Class GUID: Description: Photosmart C6100 series Device ID: ROOT\MULTIFUNCTION\0000 Manufacturer: Name: Photosmart C6100 series PNP Device ID: ROOT\MULTIFUNCTION\0000 Service: . Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318} Description: Photosmart C6100 series Device ID: ROOT\MULTIFUNCTION\0001 Manufacturer: HP Name: Photosmart C6100 series PNP Device ID: ROOT\MULTIFUNCTION\0001 Service: . ==== System Restore Points =================== . RP258: 08/04/2012 19:05:51 - Windows Backup RP259: 08/04/2012 22:51:56 - Installed STOPzilla. Available with Windows Installer version 1.2 and later. RP261: 08/04/2012 23:22:49 - StopZILLA! Restore Point. RP262: 09/04/2012 01:12:02 - Removed STOPzilla. Available with Windows Installer version 1.2 and later. RP263: 11/04/2012 18:14:50 - Installed AVG 2012 RP264: 11/04/2012 18:21:27 - Installed AVG 2012 RP265: 11/04/2012 20:07:07 - Removed TuneUp Utilities 2011 RP266: 11/04/2012 20:15:50 - Removed TuneUp Utilities 2011 RP267: 11/04/2012 20:25:54 - Removed TuneUp Utilities Language Pack (en-US) RP268: 11/04/2012 23:27:13 - Restore Operation RP269: 12/04/2012 01:19:52 - Windows Update RP270: 12/04/2012 01:31:05 - Windows Backup RP271: 12/04/2012 10:44:30 - Windows Update . ==== Installed Programs ====================== . 32 Bit HP CIO Components Installer 3Connect Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.2) AIO_CDA_ProductContext AIO_CDA_Software AIO_Scan Amazon MP3 Downloader 1.0.9 Apple Application Support Apple Mobile Device Support Apple Software Update Atheros Client Installation Program BatteryLifeExtender Bonjour Broadcom 802.11 Network Adapter BufferChm C6100 c6100_Help Copy CyberLink YouCam D3DX10 Destinations DeviceDiscovery DocProc Easy Content Share Easy Display Manager Easy Network Manager Easy Resolution Manager Easy SpeedUp Manager EasyBatteryManager EasyFileShare ETDWare PS/2-X86 8.0.7.0_WHQL Fast Start Fax FileZilla Client 3.4.0 Google Chrome Google Earth Google Update Helper GPBaseService2 HP Customer Participation Program 13.0 HP Imaging Device Functions 13.0 HP Photosmart All-In-One Driver Software 13.0 Rel. A HP Photosmart Essential 3.5 HP Smart Web Printing 4.60 HP Solution Center 13.0 HP Update HPPhotoGadget HPPhotoSmartDiscLabelContent1 HPPhotosmartEssential HPProductAssistant HPSSupply Huawei modem iLivid Intel® Graphics Media Accelerator Driver IrfanView (remove only) iTunes Java Auto Updater Java™ 6 Update 29 MarketResearch Marvell Miniport Driver McAfee Total Protection McAfee Virtual Technician Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office Basic Edition 2003 Microsoft Office File Validation Add-In Microsoft Office Outlook Connector Microsoft Silverlight Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 MobileMe Control Panel Movie Color Enhancer Mozilla Firefox 10.0.2 (x86 en-US) MSVCRT MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Network OCR Software by I.R.I.S. 13.0 OpenOffice.org 3.3 PLAY ONLINE QuickTime Realtek High Definition Audio Driver REALTEK PCIE Wireless LAN Software Samsung AnyWeb Print Samsung Recovery Solution 5 Samsung Support Center 1.0 Samsung Universal Print Driver Samsung Universal Scan Driver Samsung Update Plus SamsungMovie Scan Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Shop for HP Supplies Skype™ 4.2 SmartWebPrinting Software Informer 1.1 SolutionCenter SRS Premium Sound Control Panel Status TeamViewer 6 Toolbox TrayApp TuneUp Utilities 2011 TuneUp Utilities Language Pack (en-US) UnloadSupport Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) User Guide Vit Registry Fix 9.5.4 (remove only) WebReg Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live Photo Common Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack WinZip 16.0 WinZipBar Toolbar Yahoo! BrowserPlus 2.9.8 Yahoo! Messenger Yahoo! Software Update .UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_11-03-05.01) . Microsoft Windows 7 Starter Boot Device: \Device\HarddiskVolume1 Install Date: 17/01/2011 09:57:42 System Uptime: 12/04/2012 13:07:27 (0 hours ago) . Motherboard: SAMSUNG ELECTRONICS CO., LTD. | | N145P/N250P/N260P Processor: Intel® Atom™ CPU N450 @ 1.66GHz | CPU 1 | 1667/mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 88 GiB total, 53.715 GiB free. D: is FIXED (NTFS) - 130 GiB total, 76.686 GiB free. . ==== Disabled Device Manager Items ============= . Class GUID: Description: Photosmart C6100 series Device ID: ROOT\MULTIFUNCTION\0000 Manufacturer: Name: Photosmart C6100 series PNP Device ID: ROOT\MULTIFUNCTION\0000 Service: . Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318} Description: Photosmart C6100 series Device ID: ROOT\MULTIFUNCTION\0001 Manufacturer: HP Name: Photosmart C6100 series PNP Device ID: ROOT\MULTIFUNCTION\0001 Service: . ==== System Restore Points =================== . RP258: 08/04/2012 19:05:51 - Windows Backup RP259: 08/04/2012 22:51:56 - Installed STOPzilla. Available with Windows Installer version 1.2 and later. RP261: 08/04/2012 23:22:49 - StopZILLA! Restore Point. RP262: 09/04/2012 01:12:02 - Removed STOPzilla. Available with Windows Installer version 1.2 and later. RP263: 11/04/2012 18:14:50 - Installed AVG 2012 RP264: 11/04/2012 18:21:27 - Installed AVG 2012 RP265: 11/04/2012 20:07:07 - Removed TuneUp Utilities 2011 RP266: 11/04/2012 20:15:50 - Removed TuneUp Utilities 2011 RP267: 11/04/2012 20:25:54 - Removed TuneUp Utilities Language Pack (en-US) RP268: 11/04/2012 23:27:13 - Restore Operation RP269: 12/04/2012 01:19:52 - Windows Update RP270: 12/04/2012 01:31:05 - Windows Backup RP271: 12/04/2012 10:44:30 - Windows Update . ==== Installed Programs ====================== . 32 Bit HP CIO Components Installer 3Connect Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.2) AIO_CDA_ProductContext AIO_CDA_Software AIO_Scan Amazon MP3 Downloader 1.0.9 Apple Application Support Apple Mobile Device Support Apple Software Update Atheros Client Installation Program BatteryLifeExtender Bonjour Broadcom 802.11 Network Adapter BufferChm C6100 c6100_Help Copy CyberLink YouCam D3DX10 Destinations DeviceDiscovery DocProc Easy Content Share Easy Display Manager Easy Network Manager Easy Resolution Manager Easy SpeedUp Manager EasyBatteryManager EasyFileShare ETDWare PS/2-X86 8.0.7.0_WHQL Fast Start Fax FileZilla Client 3.4.0 Google Chrome Google Earth Google Update Helper GPBaseService2 HP Customer Participation Program 13.0 HP Imaging Device Functions 13.0 HP Photosmart All-In-One Driver Software 13.0 Rel. A HP Photosmart Essential 3.5 HP Smart Web Printing 4.60 HP Solution Center 13.0 HP Update HPPhotoGadget HPPhotoSmartDiscLabelContent1 HPPhotosmartEssential HPProductAssistant HPSSupply Huawei modem iLivid Intel® Graphics Media Accelerator Driver IrfanView (remove only) iTunes Java Auto Updater Java™ 6 Update 29 MarketResearch Marvell Miniport Driver McAfee Total Protection McAfee Virtual Technician Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office Basic Edition 2003 Microsoft Office File Validation Add-In Microsoft Office Outlook Connector Microsoft Silverlight Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 MobileMe Control Panel Movie Color Enhancer Mozilla Firefox 10.0.2 (x86 en-US) MSVCRT MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Network OCR Software by I.R.I.S. 13.0 OpenOffice.org 3.3 PLAY ONLINE QuickTime Realtek High Definition Audio Driver REALTEK PCIE Wireless LAN Software Samsung AnyWeb Print Samsung Recovery Solution 5 Samsung Support Center 1.0 Samsung Universal Print Driver Samsung Universal Scan Driver Samsung Update Plus SamsungMovie Scan Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Shop for HP Supplies Skype™ 4.2 SmartWebPrinting Software Informer 1.1 SolutionCenter SRS Premium Sound Control Panel Status TeamViewer 6 Toolbox TrayApp TuneUp Utilities 2011 TuneUp Utilities Language Pack (en-US) UnloadSupport Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) User Guide Vit Registry Fix 9.5.4 (remove only) WebReg Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live Photo Common Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack WinZip 16.0 WinZipBar Toolbar Yahoo! BrowserPlus 2.9.8 Yahoo! Messenger Yahoo! Software Update .==== Event Viewer Messages From Past Week ======== . 12/04/2012 13:08:25, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom 12/04/2012 01:15:13, Error: Service Control Manager [7022] - The Windows Update service hung on starting. 12/04/2012 01:10:20, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TeamViewer6 service. 12/04/2012 01:07:42, Error: Service Control Manager [7043] - The McAfee McShield service did not shut down properly after receiving a preshutdown control. 12/04/2012 00:58:37, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect. 12/04/2012 00:58:37, Error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 12/04/2012 00:57:32, Error: volsnap [6] - The shadow copy of volume C: could not create a new paged heap. The system may be low on virtual memory. 12/04/2012 00:55:42, Error: Service Control Manager [7024] - The Windows Firewall service terminated with service-specific error Access is denied.. 11/04/2012 23:19:00, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service MCODS with arguments "" in order to run the server: {C98F04D7-CD30-4BB0-B7D7-8DD7448520F2} 11/04/2012 23:18:38, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the McAfee Scanner service to connect. 11/04/2012 23:18:38, Error: Service Control Manager [7000] - The McAfee Scanner service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 11/04/2012 23:18:08, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: After starting, the service hung in a start-pending state. 11/04/2012 23:18:08, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly. 11/04/2012 23:18:07, Error: Service Control Manager [7022] - The Function Discovery Resource Publication service hung on starting. 11/04/2012 23:10:23, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgwd service. 11/04/2012 22:49:32, Error: Service Control Manager [7023] - The Windows Modules Installer service terminated with the following error: The process cannot access the file because it is being used by another process. 11/04/2012 17:46:14, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start. . ==== End Of File =========================== .
Hi and Welcome!! :) My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Watch Topic button to the right of your topic title and then choosing the notification method ( Recommended: Inmediate Notification)
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

IMPORTANT NOTE : Please do not delete anything unless instructed to.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.
Doing so could make your system inoperable and could require a full reinstall of your OS losing all your programs and data.


Vista and Windows 7 users:
These tools MUST be run from the executable (.exe) every time you run them
with Admin Rights (Right click, choose "Run as Administrator")


Stay with this topic until I give you the all clean post.
———-

  • Download OTL to your desktop.
  • Right-click and Run as Administrator on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
    Note:These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them both in.
———-

Please download aswMBR to your desktop.

  • Right click and Run as Administrator the aswMBR icon to run it.
  • Click the Scan button to start scan.
  • When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.

[external image: Posted Image]
Click the image to enlarge it
———-

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