This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

System hangs and continual activity light flashing [Closed] [Solved]

44 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Jeff, I ran both scans and nothing was found. Here is the log file from Malwarebytes. Things are running so much better, thanks for all your effort. What should I be doing as preventative maintenance to keep things running smooth. Can I run ESET periodically unsupervised? What about the other programs you had me run, can I run them unsupervised? I also use ccleaner to keep my registry cleaner, is that a good idea? Go ahead and close this post after you reply to my questions and thanks again. Malwarebytes Anti-Malware 1.61.0.1400 www.malwarebytes.org Database version: v2012.04.14.06 Windows Vista Service Pack 2 x64 NTFS Internet Explorer 9.0.8112.16421 kevin :: CZARNOTA-FAMILY [administrator] Protection: Enabled 4/16/2012 6:30:50 AM mbam-log-2012-04-16 (06-30-50).txt Scan type: Full scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 510000 Time elapsed: 1 hour(s), 2 minute(s), 19 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end)
Hi,

Glad things are running better. :)

Things are running so much better, thanks for all your effort.

You are more than welcome.
———-

What should I be doing as preventative maintenance to keep things running smooth.

Regularly run scans with your antivirus programs and keep your software up-to-date. :) That should help with a vast majority of things.
———–

Can I run ESET periodically unsupervised?

You can but I would stick with your normal virus scan. If you use ESET be sure to know what you are removing.
———-

What about the other programs you had me run, can I run them unsupervised?

No we will remove those with the instructions below. Those are special tools and NOT antivirus or malware programs.
———–

I also use ccleaner to keep my registry cleaner, is that a good idea?

No…we do not recommend the use of Registry Cleaners at all. More often than not they do more harm than good.
———-

Providing there are no other malware related problems…

IT APPEARS THAT YOUR LOGS ARE NOW CLEAN :D SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!! :D

This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.
———-

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following text into the Run box as shown and click OK.
Combofix /Uninstall
(Note: There is a space between the ..X and the /U that needs to be there.)

[external image: Posted Image]
———-

Clean up with OTL:
  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.
———-

Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

Here are some tips to reduce the potential for spyware infection in the future:

1. Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
2. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:
  • Open Internet Explorer
  • Click on Tools > Internet Options
  • Press Security tab
  • Select Internet zone then place check next to Enable Protected Mode if not already done
  • Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
  • Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.
3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

4. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here. **There are firewalls listed in this tutorial that could be downloaded and used but I would personally only recommend using one of the following two below:
Online Armor Free
Agnitum Outpost Firewall Free

5. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

6. WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

7.Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI