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Spyware / Malware / Virus Removal

something stopping me from using any anti spyware or malware?javascrip

18 min read

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Post #1
Hello all.

I'm running a dell inspiron 510….XP

……..I first started noticing something was odd when I tried to download Super antispyware update…as usual…..and it kept jamming….didn't normally do this………I kept trying…restarting ..re booting….but still it kept jamming….then yesterday, all the desktops were locked…..couldn't access them the usual way…however i managed to gain access by tapping Ctrl-alt-del twice…classical entry came up and I managed to get into my desktop that way.

However…:)….when I tried to run any of my anti spyware or Malware programs…i could not…they all just jam….

I'm sure this must be some malware nasty…..however I'm getting no joy whatsoever in my attempts to scan and clear it the prob…http://forums.whatthetech.com/style_emoticons/default/mad.gif

Any ideas or pointers would be greatly appreciated

Below is the hijack this report:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 13:39:35, on 15/03/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Secunia\PSI\PSIA.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\ThreatFire\TFService.exe
C:\Program Files\Secunia\PSI\sua.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIFCE.EXE
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\papa\My Documents\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.euro.dell.com/content/default….;l=en&s=gen
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www1.euro.dell.com/content/default….;l=en&s=gen
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.euro.dell.com/content/default….;l=en&s=gen
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.search.yahoo.com/search?fr=mcafee&p=%s%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www1.euro.dell.com/content/default….;l=en&s=gen
O1 - Hosts: ::1 localhost #[IPv6]
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [ServiceManager.exe] "C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe" /AUTORUN
O4 - HKLM\..\Run: [OutpostMonitor] "C:\PROGRA~1\Agnitum\OUTPOS~1\op_mon.exe" /tray /noservice
O4 - HKLM\..\Run: [OutpostFeedBack] "C:\Program Files\Agnitum\Outpost Security Suite Free\feedback.exe" /dump:os_startup
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [EPSON SX410 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIFCE.EXE /FU "C:\WINDOWS\TEMP\E_S86.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\BitTorrent.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Secunia PSI Tray.lnk = C:\Program Files\Secunia\PSI\psi_tray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~3\Office14\ONBttnIE.dll/105
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1306773544531
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O20 - AppInit_DLLs: c:\progra~1\agnitum\outpos~1\wl_hook.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Agnitum Client Security Service (acssrv) - Agnitum Ltd. - C:\PROGRA~1\Agnitum\OUTPOS~1\acs.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Secunia PSI Agent - Secunia - C:\Program Files\Secunia\PSI\PSIA.exe
O23 - Service: Secunia Update Agent - Secunia - C:\Program Files\Secunia\PSI\sua.exe
O23 - Service: ServicepointService - Radialpoint Inc. - C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe

–Lookin forward to a reply….

all the best

techcurve
End of file - 9722 bytes
Post #2
Hi and Welcome!! :) My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Watch Topic button to the right of your topic title and then choosing the notification method ( Recommended: Inmediate Notification)
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

IMPORTANT NOTE : Please do not delete anything unless instructed to.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.
Doing so could make your system inoperable and could require a full reinstall of your OS losing all your programs and data.

Vista and Windows 7 users:
These tools MUST be run from the executable (.exe) every time you run them
with Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.
———-

Please download DDS from one of the following links and save it to your desktop.
    • DDS.scr
    • DDS.pif
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments, attach.txt will open in a second window.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
———-

Please download aswMBR to your desktop.

  • Double click the aswMBR icon to run it.
    Vista and Windows 7 users right click the icon and choose "Run as administrator".
  • Click the Scan button to start scan.
  • When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.

[external image: Posted Image]
Click the image to enlarge it
———-

In your next reply please post both of the logs created by DDS and the log created by aswMBR.exe. :)
Post #3
Thanks for helping jeffce I'm following you……I've run the dds and here is the report: . DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_25 Run by [removed] at 12:30:06 on 2012-03-16 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1136 [GMT 0:00] . AV: Outpost Security Suite *Disabled/Updated* {8A20CA2A-9E02-4A64-923B-0A38208EB7FD} AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF} FW: Outpost Security Suite *Disabled* . ============== Running Processes =============== . C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\PROGRA~1\Agnitum\OUTPOS~1\acs.exe C:\Program Files\AVG\AVG2012\avgwdsvc.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Secunia\PSI\PSIA.exe C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe svchost.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Program Files\ThreatFire\TFService.exe C:\Program Files\Secunia\PSI\sua.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\ehome\ehtray.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\stsystra.exe C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\System32\DLA\DLACTRLW.EXE C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe C:\PROGRA~1\Agnitum\OUTPOS~1\op_mon.exe C:\Program Files\ThreatFire\TFTray.exe C:\Program Files\Winamp\winampa.exe C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe C:\Program Files\AVG\AVG2012\avgtray.exe C:\Program Files\Dell Support\DSAgnt.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIFCE.EXE C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Secunia\PSI\psi_tray.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\system32\igfxsrvc.exe C:\Program Files\Mozilla Firefox\plugin-container.exe C:\Program Files\SpywareBlaster\spywareblaster.exe C:\Program Files\SpywareBlaster\spywareblaster.exe C:\Program Files\AVG\AVG2012\avgemcx.exe C:\Program Files\AVG\AVG2012\avgnsx.exe C:\Program Files\AVG\AVG2012\avgrsx.exe C:\Program Files\AVG\AVG2012\avgcsrvx.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www1.euro.dell.com/content/default.aspx?c=uk&l;=en&s;=gen mDefault_Page_URL = hxxp://www1.euro.dell.com/content/default.aspx?c=uk&l;=en&s;=gen mStart Page = hxxp://www1.euro.dell.com/content/default.aspx?c=uk&l;=en&s;=gen uInternet Connection Wizard,ShellNext = hxxp://www1.euro.dell.com/content/default.aspx?c=uk&l;=en&s;=gen uSearchURL,(Default) = hxxp://uk.search.yahoo.com/search?fr=mcafee&p;=%s%s BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll BHO: SpywareGuardDLBLOCK.CBrowserHelper: {4a368e80-174f-4872-96b5-0b27ddd11db2} - c:\program files\spywareguard\dlprotect.dll BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL BHO: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll TB: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background uRun: [EPSON SX410 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatifce.exe /fu "c:\windows\temp\E_S86.tmp" /EF "HKCU" uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [BitTorrent] "c:\program files\bittorrent\BitTorrent.exe" mRun: [ehTray] c:\windows\ehome\ehtray.exe mRun: [igfxtray] c:\windows\system32\igfxtray.exe mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe mRun: [igfxpers] c:\windows\system32\igfxpers.exe mRun: [SigmatelSysTrayApp] stsystra.exe mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall mRun: [ServiceManager.exe] "c:\program files\virgin media\service manager\ServiceManager.exe" /AUTORUN mRun: [OutpostMonitor] "c:\progra~1\agnitum\outpos~1\op_mon.exe" /tray /noservice mRun: [OutpostFeedBack] "c:\program files\agnitum\outpost security suite free\feedback.exe" /dump:os_startup mRun: [ThreatFire] c:\program files\threatfire\TFTray.exe mRun: [SunJavaUpdateSched] c:\program files\java\jre6\bin\jusched.exe mRun: [WinampAgent] "c:\program files\winamp\winampa.exe" mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [Corel Photo Downloader] c:\program files\corel\corel photo album 6\MediaDetect.exe mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe" dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE StartupFolder: c:\docume~1\papa\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE StartupFolder: c:\docume~1\papa\startm~1\programs\startup\spywar~1.lnk - c:\program files\spywareguard\sgmain.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe IE: E&xport; to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000 IE: Se&nd; to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105 IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1306773544531 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab TCP: DhcpNameServer = 192.168.1.254 TCP: Interfaces\{3BB103FC-BE30-4C50-91D5-03CDAB52EEA1} : DhcpNameServer = 192.168.1.254 Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL Notify: igfxcui - igfxdev.dll AppInit_DLLs: c:\progra~1\agnitum\outpos~1\wl_hook.dll SEH: SpywareGuard.Handler: {81559c35-8464-49f7-bb0e-07a383bef910} - c:\program files\spywareguard\spywareguard.dll SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~3\office14\GROOVEEX.DLL . ================= FIREFOX =================== . FF - ProfilePath - c:\documents and settings\papa\application data\mozilla\firefox\profiles\1qbygxii.default\ FF - prefs.js: browser.startup.homepage - hxxp://andromedacouncil.com/index.html FF - prefs.js: keyword.URL - hxxp://uk.search.yahoo.com/search?fr=mcafee&p;= FF - prefs.js: network.proxy.type - 0 FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll FF - plugin: c:\program files\virgin media\service manager\nprpspa.dll . ============= SERVICES / DRIVERS =============== . R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 23120] R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-3-16 32592] R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2011-5-29 51984] R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2011-5-29 69392] R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 230608] R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 40016] R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-4-4 295248] R1 SandBox;SandBox;c:\windows\system32\drivers\SandBox.sys [2011-5-29 708760] R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2010-2-17 12880] R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67664] R2 acssrv;Agnitum Client Security Service;c:\progra~1\agnitum\outpos~1\acs.exe [2011-5-29 2072592] R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776] R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328] R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2011-4-19 993848] R2 Secunia Update Agent;Secunia Update Agent;c:\program files\secunia\psi\sua.exe [2011-4-19 399416] R2 ServicepointService;ServicepointService;c:\program files\virgin media\service manager\ServicepointService.exe [2011-5-26 689464] R2 ThreatFire;ThreatFire;c:\program files\threatfire\tfservice.exe service –> c:\program files\threatfire\TFService.exe service [?] R3 afw;Agnitum firewall driver;c:\windows\system32\drivers\afw.sys [2011-5-29 34280] R3 afwcore;afwcore;c:\windows\system32\drivers\afwcore.sys [2011-5-29 267624] R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-4-14 134608] R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24272] R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 16720] R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-5-29 40776] R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2011-5-29 33552] S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248] S3 ASWFilt;ASWFilt;c:\windows\system32\filt\ASWFilt.dll [2011-5-29 70160] S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2010-3-25 30969208] S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000] S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544] S3 VBEngNT;VBEngNT;c:\windows\system32\drivers\VBEngNT.sys [2011-5-29 242040] S3 VBFilt;VBFilt;c:\windows\system32\filt\VBFilt.dll [2011-5-29 34096] S4 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2011-5-4 116608] . =============== Created Last 30 ================ . . ==================== Find3M ==================== . 2012-03-15 13:29:18 40776 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2012-03-02 19:01:02 5852 –sha-w- c:\windows\system32\KGyGaAvL.sys 2012-03-02 19:00:59 104 –sh–r- c:\windows\system32\C23909CA3B.sys 2012-02-21 10:51:16 414368 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl . ============= FINISH: 12:33:26.94 =============== Hmmmmm…..I cannot find the Attach.txt……..document………I ran the other dds software and i got the same …. just the one report????……. The aswMBR document is in attachments………. Hope I'm all present and correct….. :) Look forward to hearing from you… techcurve

Attachments:

Post #4
Hi techcurve,

Please read through these instructions to familarize yourself with what to expect when this tool runs

Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : How to Disable your Security Programs
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
———-
Post #5
I downloaded combo fix……..ran it…………..it was running fine…..I was checking my computer for a windows recovery console…it detected that I didn't have one……..I clicked it to let it download one….it said my computer was disconnected from the internet…??….(it wasn't)….I only had one option which was to click ok to continue…..I did so…..it carried on scanning…..got through to about 10/11 level of completion…then a blue screen appeared….saying error etc…with the numbers: 0X000000CA (0x00000004,0x88E60E00,0x00000000,0x00000000 I restarted computer….and here we are… techcurve
Post #6
Hi techcurve,

Boot into Safe Mode and try to run ComboFix again. If the log is created please post that…if not let me know what happens. :)
Post #7
I can do that Jeffce….however, I'm struggling to workout how to connect to the internet…(the icon I use is normally down in the right hand corner)…furthermore it normally automatically connects….when its in normal mode… would you be able to explain how I connect to the internet once in safe mode please? techcurve
Post #10
Hi techcurve,

In your future responses please just copy/paste the logs directly into the response. I like to save attachments for specific purposes that we may need later…plus it makes it easier for me to read. :)
———-

  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:
    ClearJavaCache::

Firefox::
FF - ProfilePath - c:\documents and settings\papa\application data\mozilla\firefox\profiles\1qbygxii.default\
FF - prefs.js: browser.startup.homepage - hxxp://andromedacouncil.com/index.html
FF - prefs.js: keyword.URL - hxxp://uk.search.yahoo.com/search?fr=mcafee&p=
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

File::
c:\windows\system32\C23909CA3B.sys
c:\windows\DUMP78f8.tmp
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

    [external image: Posted Image]
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
———-
Post #11
Hi jeffce

I've followed your instructions and below is the second combo fix:

ComboFix 12-03-16.03 - papa 17/03/2012 10:49:28.4.2 - x86 MINIMAL
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1777 [GMT 0:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\papa\Desktop\CFScript.txt
AV: Outpost Security Suite *Disabled/Updated* {8A20CA2A-9E02-4A64-923B-0A38208EB7FD}
FW: Outpost Security Suite *Enabled* {8A20CA2A-9E02-4A64-923B-0A38208EB7FD}
.
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.
FILE ::
"c:\windows\DUMP78f8.tmp"
"c:\windows\system32\C23909CA3B.sys"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Application Data\TEMP
.
—- Previous Run ——-
.
c:\documents and settings\All Users\Application Data\TEMP
.
.
((((((((((((((((((((((((( Files Created from 2012-02-17 to 2012-03-17 )))))))))))))))))))))))))))))))
.
.
2012-03-17 10:32 . 2012-03-17 10:33 ——– d—–w- c:\windows\LastGood.Tmp
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-03-16 17:24 . 2006-04-13 09:04 90112 —-a-w- c:\windows\DUMP78f8.tmp
2012-03-15 13:29 . 2011-05-29 11:37 40776 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-02-21 10:51 . 2011-05-25 00:25 414368 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-02-19 00:08 . 2011-10-02 00:07 134104 —-a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((( SnapShot@2012-03-16_21.26.03 )))))))))))))))))))))))))))))))))))))))))
.
+ 2012-03-17 10:32 . 2011-09-13 06:30 32592 c:\windows\LastGood.Tmp\system32\DRIVERS\avgrkx86.sys
+ 2012-03-17 10:32 . 2011-08-08 06:08 40016 c:\windows\LastGood.Tmp\system32\DRIVERS\avgmfx86.sys
+ 2012-03-17 10:32 . 2011-10-04 06:21 16720 c:\windows\LastGood.Tmp\system32\DRIVERS\AVGIDSShim.sys
+ 2012-03-17 10:33 . 2011-07-11 01:14 24272 c:\windows\LastGood.Tmp\system32\DRIVERS\AVGIDSFilter.sys
+ 2012-03-17 10:32 . 2011-07-11 01:14 23120 c:\windows\LastGood.Tmp\system32\DRIVERS\AVGIDSEH.sys
+ 2012-03-17 10:32 . 2011-07-11 01:14 295248 c:\windows\LastGood.Tmp\system32\DRIVERS\avgtdix.sys
+ 2012-03-17 10:32 . 2011-10-07 06:23 230608 c:\windows\LastGood.Tmp\system32\DRIVERS\avgldx86.sys
+ 2012-03-17 10:33 . 2011-07-11 01:14 134608 c:\windows\LastGood.Tmp\system32\DRIVERS\AVGIDSDriver.sys
+ 2012-03-17 05:19 . 2012-03-17 05:19 200704 c:\windows\ERDNT\AutoBackup\17-03-2012\Users\00000002\UsrClass.dat
+ 2012-03-17 05:19 . 2005-10-20 11:02 163328 c:\windows\ERDNT\AutoBackup\17-03-2012\ERDNT.EXE
+ 2012-03-17 05:19 . 2012-03-17 05:19 3481600 c:\windows\ERDNT\AutoBackup\17-03-2012\Users\00000001\NTUSER.DAT
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Outpost]
@="{33C9E362-3EDA-4930-8AFE-5DA39A8BB77A}"
[HKEY_CLASSES_ROOT\CLSID\{33C9E362-3EDA-4930-8AFE-5DA39A8BB77A}]
2011-03-30 18:01 468128 —-a-w- c:\program files\Agnitum\Outpost Security Suite Free\op_shell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\Dell Support\DSAgnt.exe" [2004-07-19 306688]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-12-16 4616064]
"BitTorrent"="c:\program files\BitTorrent\BitTorrent.exe" [2011-05-30 4771184]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
"SigmatelSysTrayApp"="stsystra.exe" [2005-03-22 339968]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-04-13 98304]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"MSKDetectorExe"="c:\program files\McAfee\SpamKiller\MSKDetct.exe" [2005-07-12 1117184]
"ServiceManager.exe"="c:\program files\Virgin Media\Service Manager\ServiceManager.exe" [2011-03-25 4371768]
"OutpostMonitor"="c:\progra~1\Agnitum\OUTPOS~1\op_mon.exe" [2011-04-04 3107736]
"OutpostFeedBack"="c:\program files\Agnitum\Outpost Security Suite Free\feedback.exe" [2011-03-30 517056]
"ThreatFire"="c:\program files\ThreatFire\TFTray.exe" [2011-02-22 378128]
"WinampAgent"="c:\program files\Winamp\winampa.exe" [2011-03-22 74752]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]
"Corel Photo Downloader"="c:\program files\Corel\Corel Photo Album 6\MediaDetect.exe" [2005-08-31 106496]
"WinPatrol"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2011-05-15 325512]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http://www.avg.com/ww.special-uninstallati...VJKzItTDE" [?]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
.
c:\documents and settings\papa\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]
SpywareGuard.lnk - c:\program files\SpywareGuard\sgmain.exe [2003-8-29 360448]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Secunia PSI Tray.lnk - c:\program files\Secunia\PSI\psi_tray.exe [2011-4-19 291896]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-09-19 113024]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21 548352 —-a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ServicepointService]
@="Service"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Virgin Media\\Service Manager\\ServicepointService.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\BitTorrent\\BitTorrent.exe"=
"c:\\Program Files\\Microsoft Office\\Office14\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office14\\ONENOTE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office14\\OUTLOOK.EXE"=
.
R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [29/05/2011 15:04 51984]
R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [29/05/2011 15:04 69392]
R2 ServicepointService;ServicepointService;c:\program files\Virgin Media\Service Manager\ServicepointService.exe [26/05/2011 18:17 689464]
S1 SandBox;SandBox;c:\windows\system32\drivers\SandBox.sys [29/05/2011 14:44 708760]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [17/02/2010 18:25 12880]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [10/05/2010 18:41 67664]
S2 acssrv;Agnitum Client Security Service;c:\progra~1\Agnitum\OUTPOS~1\acs.exe [29/05/2011 14:43 2072592]
S2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\Secunia\PSI\psia.exe [19/04/2011 06:44 993848]
S2 Secunia Update Agent;Secunia Update Agent;c:\program files\Secunia\PSI\sua.exe [19/04/2011 06:44 399416]
S2 ThreatFire;ThreatFire;c:\program files\ThreatFire\TFService.exe service –> c:\program files\ThreatFire\TFService.exe service [?]
S3 afw;Agnitum firewall driver;c:\windows\system32\drivers\afw.sys [29/05/2011 14:43 34280]
S3 afwcore;afwcore;c:\windows\system32\drivers\afwcore.sys [29/05/2011 14:44 267624]
S3 ASWFilt;ASWFilt;c:\windows\system32\Filt\ASWFilt.dll [29/05/2011 14:44 70160]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [29/05/2011 11:37 40776]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\Microsoft Office\Office14\GROOVE.EXE [25/03/2010 10:25 30969208]
S3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [09/01/2010 21:37 4640000]
S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [01/09/2010 08:30 15544]
S3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [29/05/2011 15:04 33552]
S3 VBEngNT;VBEngNT;c:\windows\system32\drivers\VBEngNT.sys [29/05/2011 14:44 242040]
S3 VBFilt;VBFilt;c:\windows\system32\Filt\VBFilt.dll [29/05/2011 14:44 34096]
S4 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [04/05/2011 17:54 116608]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www1.euro.dell.com/content/default.aspx?c=uk&l;=en&s;=gen
mStart Page = hxxp://www1.euro.dell.com/content/default.aspx?c=uk&l;=en&s;=gen
uInternet Connection Wizard,ShellNext = hxxp://www1.euro.dell.com/content/default.aspx?c=uk&l;=en&s;=gen
uSearchURL,(Default) = hxxp://uk.search.yahoo.com/search?fr=mcafee&p;=%s%s
IE: E&xport; to Microsoft Excel - c:\progra~1\MICROS~3\Office14\EXCEL.EXE/3000
IE: Se&nd; to OneNote - c:\progra~1\MICROS~3\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\documents and settings\papa\Application Data\Mozilla\Firefox\Profiles\1qbygxii.default\
FF - prefs.js: network.proxy.type - 0
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-03-17 10:58
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes …
.
scanning hidden autostart entries …
.
scanning hidden files …
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet002\Services\ThreatFire]
"AlternateImagePath"=""
.
——————— DLLs Loaded Under Running Processes ———————
.
- - - - - - - > 'winlogon.exe'(240)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
- - - - - - - > 'explorer.exe'(912)
c:\progra~1\COMMON~1\MICROS~1\OFFICE14\Cultures\office.odf
c:\progra~1\MICROS~3\Office14\1033\GrooveIntlResource.dll
c:\program files\Agnitum\Outpost Security Suite Free\op_shell.dll
.
Completion time: 2012-03-17 11:00:30
ComboFix-quarantined-files.txt 2012-03-17 11:00
ComboFix2.txt 2012-03-16 21:36
.
Pre-Run: 10,335,252,480 bytes free
Post-Run: 10,316,304,384 bytes free
.
- - End Of File - - B2867F54CB90352BF067E61A94002D39


(your instructions are very clear…I like that)…:)

techcurve
Post #12
Hi,

Malwarebytes

I see that you have Malwarebytes already on your computer. Please open Malwarebytes, update it and then run a Quick Scan. Save the log that is created for your next reply.
———-

ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Vista users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Please go here then click on: [external image: Posted Image]
  • Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • Select the option YES, I accept the Terms of Use then click on: [external image: Posted Image]
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: [external image: Posted Image]
  • The virus signature database… will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: [external image: Posted Image]
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!
———-

In your next reply please post the logs made by Malwarebytes and ESET online scanner. :)
Post #13
Hi Below is the Malware report….it picked two bugs….which I ticked to be removed. Re started…to run ESET…..keeps stalling……I think because my screensaver keeps coming on. I set screensaver to come on every 120 mins…..however….after 22 mins……the screen went blackout……..I twiddled the mouse…to get picture back…it had stalled… The only thing I can think of is to run it for a few hours……leave it alone …even if the screen goes blank….then come back to it and see. Thats what I'm gonna do. I'll post back in a few hours…..:)
Post #14
ooooops!….I forgot to post the report: Malwarebytes Anti-Malware 1.60.1.1000 www.malwarebytes.org Database version: v2012.03.17.05 Windows XP Service Pack 3 x86 NTFS Internet Explorer 6.0.2900.5512 papa :: Z [administrator] 17/03/2012 15:14:58 mbam-log-2012-03-17 (15-14-58).txt Scan type: Full scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 383079 Time elapsed: 1 hour(s), 46 minute(s), 24 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 2 C:\Documents and Settings\papa\Local Settings\TempDIR\BetterInstaller.exe (PUP.BundleInstaller.Somoto) -> Quarantined and deleted successfully. C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP199\A0088297.exe (PUP.BundleInstaller.Somoto) -> Quarantined and deleted successfully. (end) techcurve

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