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Spyware / Malware / Virus Removal

Win 7 Antispyware 2012 [Solved]

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Post #1
I keep getting Win 7 Antispyware 2012 pop ups stating I have a trojan-bnk.win32.keylogger.gen

Hijack This Log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:02:20 AM, on 1/10/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpy.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Users\Chris\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {1c583e40-0629-4bb9-ab68-1cf539f2f782} - C:\Program Files (x86)\Retrogamer_2z\bar\1.bin\2zSrcAs.dll (file missing)
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: XFINITY Toolbar - {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Search Assistant BHO - {6ffed9d8-942f-4384-aa29-d3bd083a346a} - C:\Program Files (x86)\Retrogamer_2z\bar\1.bin\2zSrcAs.dll (file missing)
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Updater For XFIN_PORTAL - {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - C:\Program Files (x86)\xfin_portal\auxi\comcastAu.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll
O2 - BHO: LivingPlay - {D9291F9E-7010-4D7A-8DF6-455DEEF8EF51} - C:\Program Files (x86)\LivingPlay Games\lplaytl.dll (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Toolbar BHO - {fc1e426b-fa76-428f-b680-86ef1edb13c1} - C:\PROGRA~2\RETROG~2\bar\1.bin\2zbar.dll (file missing)
O3 - Toolbar: @C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll
O3 - Toolbar: XFINITY Toolbar - {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKCU\..\Run: [Desktop Software] "C:\Program Files (x86)\Common Files\SupportSoft\bin\bcont.exe" /ini "C:\Program Files (x86)\ComcastUI\Desktop Software\uinstaller.ini" /fromrun /starthidden
O4 - HKCU\..\Run: [ComcastAntispyClient] "C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" /hide
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files (x86)\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files (x86)\PokerStars.NET\PokerStarsUpdate.exe
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {4F29DE54-5EB7-4D76-B610-A86B5CD2A234} (GameTap Player) -
O16 - DPF: {8F6E7FB2-E56B-4F66-A4E1-9765D2565280} (WorldWinner ActiveX Launcher Control) - http://www.worldwinner.com/games/launcher/….0/iewwload.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Comcast AntiSpyware (AntiSpywareService) - Unknown owner - C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Auto (HPAuto) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe
O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files (x86)\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
O23 - Service: Norton Online Backup (NOBU) - Symantec Corporation - C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files (x86)\PDF Complete\pdfsvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RoxioNow Service - Roxio - C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

–
End of file - 12175 bytes
Post #2 last edited
Hi,

:welcome:

My name is NoodleTech. I would be glad to assist you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • Please be aware that removing malware is not without risk and while unrecoverable damage to systems is rare, it can happen and may require a re-format and re-install of your operating system. Because of this it is a good idea to back-up anything important saved on your computer.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Do not delete anything unless instructed to.
  • DO NOT use tools such as ComboFix without supervision.
  • Please continue to review my answers until I tell you your machine appears to be clean. Absence of symptoms does not mean that everything is clean.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • Failure to respond within 3 days will result in this topic being closed - If you need more time to complete the steps required, please let me know.
===================================================

Please download DDS by sUBs from one of the following links and save it to your desktop.
    • DDS.scr
    • DDS.pif
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments,  attach.txt will open in a second window.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scrolling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
===================================================

Please download aswMBR.exe and save it to your desktop. 

Double click aswMBR.exe to start the tool. (Vista/Windows 7 users - right click to run as administrator)

Click Scan
  • Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review.
  • Note - do NOT attempt any Fix yet.
  • You will also notice another file created on the desktop named MBR.dat.
  • Right click that file and select Send To>Compressed (zipped) file.
  • Attach that zipped file in your next reply as well.
===================================================

Please download TDSSKiller.zip
  • Extract it to your desktop
  • Double click TDSSKiller.exe
  • Press Start Scan.
    • If Malicious objects are found, DO NOT cure them.
    • Choose Skip then click on Continue.
  • Copy and paste the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)
===================================================

In your next reply, please post the following:
  • DDS log
  • aswMBR log
  • TDSSKiller log
Post #3
DDS log: . DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421 Run by [removed] at 16:54:32 on 2012-01-10 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2815.1901 [GMT -6:00] . AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202} FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} . ============== Running Processes =============== . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\nvvsvc.exe C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Program Files\AVAST Software\Avast\AvastSvc.exe C:\Windows\system32\nvvsvc.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe C:\Program Files (x86)\CA\PPRT\bin\ITMRTSVC.exe c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpy.exe C:\Program Files (x86)\PDF Complete\pdfsvc.exe C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files\AVAST Software\Avast\AvastUI.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\WUDFHost.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Windows\SysWOW64\cmd.exe C:\Windows\system32\conhost.exe C:\Windows\SysWOW64\cscript.exe C:\Windows\system32\wbem\wmiprvse.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.yahoo.com/ uURLSearchHooks: N/A: {1c583e40-0629-4bb9-ab68-1cf539f2f782} - C:\Program Files (x86)\Retrogamer_2z\bar\1.bin\2zSrcAs.dll mWinlogon: Userinit=userinit.exe BHO: XFINITY Toolbar: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll BHO: Search Assistant BHO: {6ffed9d8-942f-4384-aa29-d3bd083a346a} - C:\Program Files (x86)\Retrogamer_2z\bar\1.bin\2zSrcAs.dll BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Updater For XFIN_PORTAL: {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - C:\Program Files (x86)\xfin_portal\auxi\comcastAu.dll BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll BHO: LivingPlay: {d9291f9e-7010-4d7a-8df6-455deef8ef51} - C:\Program Files (x86)\LivingPlay Games\lplaytl.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll BHO: Toolbar BHO: {fc1e426b-fa76-428f-b680-86ef1edb13c1} - C:\PROGRA~2\RETROG~2\bar\1.bin\2zbar.dll TB: @C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll TB: XFINITY Toolbar: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll TB: Retrogamer: {54ba686e-738f-42fe-badd-d8cb7cfbc07e} - C:\Program Files (x86)\Retrogamer_2z\bar\1.bin\2zbar.dll uRun: [Desktop Software] "C:\Program Files (x86)\Common Files\SupportSoft\bin\bcont.exe" /ini "C:\Program Files (x86)\ComcastUI\Desktop Software\uinstaller.ini" /fromrun /starthidden uRun: [ComcastAntispyClient] "C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" /hide mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe mRun: [] mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume mRun: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MICROS~1.LNK - C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE mPolicies-explorer: NoActiveDesktop = 1 (0x1) mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1) mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5) mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office10\EXCEL.EXE/3000 IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files (x86)\PokerStars\PokerStarsUpdate.exe IE: {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files (x86)\PokerStars.NET\PokerStarsUpdate.exe IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll LSP: mswsock.dll DPF: {4F29DE54-5EB7-4D76-B610-A86B5CD2A234} - hxxp://archives.gametap.com/static/cab_headless/GameTapWebPlayer.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab DPF: {8F6E7FB2-E56B-4F66-A4E1-9765D2565280} - hxxp://www.worldwinner.com/games/launcher/ie/v2.23.01.0/iewwload.cab DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab TCP: DhcpNameServer = 192.168.2.1 75.75.75.75 75.75.76.76 TCP: Interfaces\{F7207286-315F-498B-9EBB-41C6EA277994} : DhcpNameServer = 192.168.2.1 75.75.75.75 75.75.76.76 Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll BHO-X64: XFINITY Toolbar: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll BHO-X64: XFINITY Toolbar - No File BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll BHO-X64: Symantec NCO BHO - No File BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL BHO-X64: Symantec Intrusion Prevention - No File BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll BHO-X64: Search Helper - No File BHO-X64: Search Assistant BHO: {6ffed9d8-942f-4384-aa29-d3bd083a346a} - C:\Program Files (x86)\Retrogamer_2z\bar\1.bin\2zSrcAs.dll BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO-X64: Updater For XFIN_PORTAL: {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - C:\Program Files (x86)\xfin_portal\auxi\comcastAu.dll BHO-X64: Updater For XFIN_PORTAL - No File BHO-X64: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll BHO-X64: LivingPlay: {D9291F9E-7010-4D7A-8DF6-455DEEF8EF51} - C:\Program Files (x86)\LivingPlay Games\lplaytl.dll BHO-X64: LivingPlay - No File BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll BHO-X64: Toolbar BHO: {fc1e426b-fa76-428f-b680-86ef1edb13c1} - C:\PROGRA~2\RETROG~2\bar\1.bin\2zbar.dll TB-X64: @C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll TB-X64: XFINITY Toolbar: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll TB-X64: Retrogamer: {54BA686E-738F-42FE-BADD-D8CB7CFBC07E} - C:\Program Files (x86)\Retrogamer_2z\bar\1.bin\2zbar.dll mRun-x64: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe mRun-x64: [(Default)] mRun-x64: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe mRun-x64: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume mRun-x64: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui IE-X64: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files (x86)\PokerStars\PokerStarsUpdate.exe IE-X64: {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files (x86)\PokerStars.NET\PokerStarsUpdate.exe . ============= SERVICES / DRIVERS =============== . R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\NISx64\1206000.01D\SYMDS64.SYS –> C:\Windows\system32\drivers\NISx64\1206000.01D\SYMDS64.SYS [?] R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NISx64\1206000.01D\SYMEFA64.SYS –> C:\Windows\system32\drivers\NISx64\1206000.01D\SYMEFA64.SYS [?] R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys –> C:\Windows\system32\drivers\aswSnx.sys [?] R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys –> C:\Windows\system32\drivers\aswSP.sys [?] R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110419.001\BHDrvx64.sys [2011-4-19 1127032] R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110428.002\IDSviA64.sys [2011-4-29 476792] R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\NISx64\1206000.01D\Ironx64.SYS –> C:\Windows\system32\drivers\NISx64\1206000.01D\Ironx64.SYS [?] R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\NISx64\1206000.01D\SYMNETS.SYS –> C:\Windows\system32\Drivers\NISx64\1206000.01D\SYMNETS.SYS [?] R2 AntiSpywareService;Comcast AntiSpyware;C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe [2009-6-17 616408] R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys –> C:\Windows\system32\drivers\aswFsBlk.sys [?] R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys –> C:\Windows\system32\drivers\aswMonFlt.sys [?] R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2012-1-9 44768] R2 HPAuto;HP Auto;C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe [2010-8-5 681528] R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896] R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264] R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccsvchst.exe [2011-5-2 130008] R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568] R2 pdfcDispatcher;PDF Document Manager;C:\Program Files (x86)\PDF Complete\pdfsvc.exe [2010-12-23 1128952] R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-6-21 85560] S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072] S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys –> C:\Windows\system32\drivers\tsusbflt.sys [?] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe –> C:\Windows\system32\Wat\WatAdminSvc.exe [?] . =============== File Associations =============== . .exe=18 . =============== Created Last 30 ================ . 2012-01-09 22:59:58 591192 —-a-w- C:\Windows\System32\drivers\aswSnx.sys 2012-01-09 22:59:56 66904 —-a-w- C:\Windows\System32\drivers\aswMonFlt.sys 2012-01-09 22:59:46 41184 —-a-w- C:\Windows\avastSS.scr 2012-01-09 22:59:39 ——– d—–w- C:\ProgramData\AVAST Software 2012-01-09 22:59:39 ——– d—–w- C:\Program Files\AVAST Software 2012-01-09 21:47:26 ——– d—–w- C:\Users\Chris\AppData\Roaming\Tific 2012-01-09 21:47:22 ——– d—–w- C:\Users\Chris\AppData\Local\Symantec 2012-01-09 21:40:21 ——– d—–we C:\Windows\system64 2011-12-14 01:49:00 43520 —-a-w- C:\Windows\System32\csrsrv.dll 2011-12-14 01:48:59 3145216 —-a-w- C:\Windows\System32\win32k.sys 2011-12-14 01:48:57 723456 —-a-w- C:\Windows\System32\EncDec.dll 2011-12-14 01:48:57 534528 —-a-w- C:\Windows\SysWow64\EncDec.dll 2011-12-14 01:48:55 2048 —-a-w- C:\Windows\SysWow64\tzres.dll 2011-12-14 01:48:55 2048 —-a-w- C:\Windows\System32\tzres.dll . ==================== Find3M ==================== . 2011-11-04 01:53:39 2309120 —-a-w- C:\Windows\System32\jscript9.dll 2011-11-04 01:44:47 1390080 —-a-w- C:\Windows\System32\wininet.dll 2011-11-04 01:44:21 1493504 —-a-w- C:\Windows\System32\inetcpl.cpl 2011-11-04 01:34:43 2382848 —-a-w- C:\Windows\System32\mshtml.tlb 2011-11-03 22:47:42 1798144 —-a-w- C:\Windows\SysWow64\jscript9.dll 2011-11-03 22:40:21 1427456 —-a-w- C:\Windows\SysWow64\inetcpl.cpl 2011-11-03 22:39:47 1127424 —-a-w- C:\Windows\SysWow64\wininet.dll 2011-11-03 22:31:57 2382848 —-a-w- C:\Windows\SysWow64\mshtml.tlb . ============= FINISH: 16:55:27.38 =============== aswMBR log: aswMBR version 0.9.9.1297 Copyright© 2011 AVAST Software Run date: 2012-01-10 17:02:06 —————————– 17:02:06.673 OS Version: Windows x64 6.1.7601 Service Pack 1 17:02:06.673 Number of processors: 2 586 0x602 17:02:06.673 ComputerName: CHRIS-HP UserName: Chris 17:02:07.391 Initialize success 17:02:07.437 AVAST engine defs: 12011001 17:02:09.434 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000005d 17:02:09.434 Disk 0 Vendor: SAMSUNG_ 1AJ1 Size: 476940MB BusType: 3 17:02:09.450 Disk 0 MBR read successfully 17:02:09.450 Disk 0 MBR scan 17:02:09.465 Disk 0 unknown MBR code 17:02:09.465 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 2048 17:02:09.481 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 463198 MB offset 206848 17:02:09.512 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 13640 MB offset 948836352 17:02:09.512 Service scanning 17:02:10.838 Modules scanning 17:02:10.838 Disk 0 trace - called modules: 17:02:10.869 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys storport.sys hal.dll nvstor64.sys 17:02:10.869 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80032be790] 17:02:11.384 3 CLASSPNP.SYS[fffff8800185143f] -> nt!IofCallDriver -> [0xfffffa8002e24410] 17:02:11.384 5 ACPI.sys[fffff88000e9e7a1] -> nt!IofCallDriver -> \Device\0000005d[0xfffffa8002e24810] 17:02:11.790 AVAST engine scan C:\Windows 17:02:13.412 AVAST engine scan C:\Windows\system32 17:03:13.223 AVAST engine scan C:\Windows\system32\drivers 17:03:19.915 AVAST engine scan C:\Users\Chris 17:03:48.978 File: C:\Users\Chris\AppData\Local\Temp\kgw.dll **INFECTED** Win32:FakeAV-CUL [Trj] 17:03:50.491 File: C:\Users\Chris\AppData\Local\Temp\pnoyatiois **INFECTED** Win32:FakeAV-CUL [Trj] 17:04:01.302 File: C:\Users\Chris\Documents\iXvx3.exe **INFECTED** Win32:FakeAV-CUL [Trj] 17:04:02.300 AVAST engine scan C:\ProgramData 17:04:32.159 Scan finished successfully 17:04:49.365 Disk 0 MBR has been saved successfully to "C:\Users\Chris\Desktop\MBR.dat" 17:04:49.365 The log file has been saved successfully to "C:\Users\Chris\Desktop\aswMBR.txt" TDSSkiller log: No Threat Found

Attachments:

Post #4
Hi canole21,

Please do the following

Refer to the ComboFix User's Guide

  • Download ComboFix from one of these locations:

    Link 1
    Link 2

    * IMPORTANT !!! Place ComboFix.exe on your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
    You can get help on disabling your protection programs here
  • Double click on ComboFix.exe & follow the prompts.
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  • When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

    ———————————————————————————————
  • Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    ———————————————————————————————

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.
Post #5 last edited
ComboFix Log: ComboFix 12-01-10.02 - Chris 01/10/2012 18:04:34.1.2 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2815.1468 [GMT -6:00] Running from: c:\users\[removed]\Downloads\ComboFix.exe AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF} FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\program files (x86)\Retrogamer_2zEI C:\Thumbs.db . . ((((((((((((((((((((((((( Files Created from 2011-12-11 to 2012-01-11 ))))))))))))))))))))))))))))))) . . 2012-01-11 00:10 . 2012-01-11 00:10 ——– d—–w- c:\users\Default\AppData\Local\temp 2012-01-10 22:37 . 2011-10-26 05:25 1572864 —-a-w- c:\windows\system32\quartz.dll 2012-01-10 22:37 . 2011-10-26 04:32 514560 —-a-w- c:\windows\SysWow64\qdvd.dll 2012-01-10 22:37 . 2011-10-26 04:32 1328128 —-a-w- c:\windows\SysWow64\quartz.dll 2012-01-10 22:37 . 2011-10-26 05:25 366592 —-a-w- c:\windows\system32\qdvd.dll 2012-01-10 22:37 . 2011-11-17 06:41 1731920 —-a-w- c:\windows\system32\ntdll.dll 2012-01-10 22:37 . 2011-11-17 05:38 1292080 —-a-w- c:\windows\SysWow64\ntdll.dll 2012-01-10 22:37 . 2011-11-19 14:58 77312 —-a-w- c:\windows\system32\packager.dll 2012-01-10 22:37 . 2011-11-19 14:01 67072 —-a-w- c:\windows\SysWow64\packager.dll 2012-01-09 23:00 . 2011-11-28 17:51 24408 —-a-w- c:\windows\system32\drivers\aswFsBlk.sys 2012-01-09 23:00 . 2011-11-28 17:53 304472 —-a-w- c:\windows\system32\drivers\aswSP.sys 2012-01-09 22:59 . 2011-11-28 17:52 42328 —-a-w- c:\windows\system32\drivers\aswRdr.sys 2012-01-09 22:59 . 2011-11-28 17:54 591192 —-a-w- c:\windows\system32\drivers\aswSnx.sys 2012-01-09 22:59 . 2011-11-28 17:52 58712 —-a-w- c:\windows\system32\drivers\aswTdi.sys 2012-01-09 22:59 . 2011-11-28 18:01 256960 —-a-w- c:\windows\system32\aswBoot.exe 2012-01-09 22:59 . 2011-11-28 17:52 66904 —-a-w- c:\windows\system32\drivers\aswMonFlt.sys 2012-01-09 22:59 . 2011-11-28 18:01 41184 —-a-w- c:\windows\avastSS.scr 2012-01-09 22:59 . 2011-11-28 18:01 199816 —-a-w- c:\windows\SysWow64\aswBoot.exe 2012-01-09 22:59 . 2012-01-09 22:59 ——– d—–w- c:\programdata\AVAST Software 2012-01-09 22:59 . 2012-01-09 22:59 ——– d—–w- c:\program files\AVAST Software 2012-01-09 21:47 . 2012-01-09 21:47 ——– d—–w- c:\users\Chris\AppData\Roaming\Tific 2012-01-09 21:47 . 2012-01-09 21:47 ——– d—–w- c:\users\Chris\AppData\Local\Symantec 2012-01-09 21:40 . 2012-01-09 21:40 ——– d—–we c:\windows\system64 2011-12-14 01:49 . 2011-10-26 05:21 43520 —-a-w- c:\windows\system32\csrsrv.dll 2011-12-14 01:48 . 2011-11-24 04:52 3145216 —-a-w- c:\windows\system32\win32k.sys 2011-12-14 01:48 . 2011-10-15 06:31 723456 —-a-w- c:\windows\system32\EncDec.dll 2011-12-14 01:48 . 2011-10-15 05:38 534528 —-a-w- c:\windows\SysWow64\EncDec.dll 2011-12-14 01:48 . 2011-11-05 05:32 2048 —-a-w- c:\windows\system32\tzres.dll 2011-12-14 01:48 . 2011-11-05 04:26 2048 —-a-w- c:\windows\SysWow64\tzres.dll . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Desktop Software"="c:\program files (x86)\Common Files\SupportSoft\bin\bcont.exe" [2009-04-24 1025320] "ComcastAntispyClient"="c:\program files (x86)\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" [2009-08-19 1589208] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576] "Norton Online Backup"="c:\program files (x86)\Symantec\Norton Online Backup\NOBuClient.exe" [2010-06-01 1155928] "Microsoft Default Manager"="c:\program files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568] "PDF Complete"="c:\program files (x86)\PDF Complete\pdfsty.exe" [2011-05-06 658424] "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696] "avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2011-11-28 3744552] . c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ Microsoft Office.lnk - c:\program files (x86)\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32] "aux"=wdmaud.drv . [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa] Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp . R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-06-21 85560] R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x] S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1206000.01D\SYMDS64.SYS [x] S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1206000.01D\SYMEFA64.SYS [x] S1 aswSnx;aswSnx; [x] S1 aswSP;aswSP; [x] S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110419.001\BHDrvx64.sys [2011-04-15 1127032] S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110428.002\IDSvia64.sys [2011-03-14 476792] S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1206000.01D\Ironx64.SYS [x] S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1206000.01D\SYMNETS.SYS [x] S2 AntiSpywareService;Comcast AntiSpyware;c:\program files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe [2009-06-17 616408] S2 aswFsBlk;aswFsBlk; [x] S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [x] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576] S2 HPAuto;HP Auto;c:\program files\Hewlett-Packard\HP Auto\HPAuto.exe [2010-08-06 681528] S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-08-06 291896] S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-03-28 94264] S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe [2011-04-17 130008] S2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE [x] S2 pdfcDispatcher;PDF Document Manager;c:\program files (x86)\PDF Complete\pdfsvc.exe [2011-05-06 1128952] S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-09-11 399344] . . — Other Services/Drivers In Memory — . *NewlyCreated* - WS2IFSL . Contents of the 'Scheduled Tasks' folder . 2012-01-09 c:\windows\Tasks\HPCeeScheduleForCHRIS-HP$.job - c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15] . 2012-01-09 c:\windows\Tasks\HPCeeScheduleForChris.job - c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15] . . ——— x86-64 ———– . . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast] @="{472083B0-C522-11CF-8763-00608CC02F24}" [HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}] 2011-11-28 18:01 134384 —-a-w- c:\program files\AVAST Software\Avast\ashShA64.dll . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "hpsysdrv"="c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768] "SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2010-09-15 611896] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "LoadAppInit_DLLs"=0x0 . ——- Supplementary Scan ——- . uStart Page = hxxp://www.yahoo.com/ uLocal Page = c:\windows\system32\blank.htm mLocal Page = c:\windows\SysWOW64\blank.htm IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office10\EXCEL.EXE/3000 TCP: DhcpNameServer = 192.168.2.1 75.75.75.75 75.75.76.76 DPF: {4F29DE54-5EB7-4D76-B610-A86B5CD2A234} - hxxp://archives.gametap.com/static/cab_headless/GameTapWebPlayer.cab . - - - - ORPHANS REMOVED - - - - . AddRemove-LivingPlay - c:\program files (x86)\LivingPlay Games\lplayun.exe AddRemove-{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226} - c:\program files (x86)\InstallShield Installation Information\{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226}\setup.exe . . . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS] "ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\18.6.0.29\diMaster.dll\" /prefetch:1" – . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\pdfcDispatcher] "ImagePath"="c:\program files (x86)\PDF Complete\pdfsvc.exe /startedbyscm:66B66708-40E2BE4D-pdfcService" . ——————— LOCKED REGISTRY KEYS ——————— . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10v_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10v_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10v.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.10" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10v.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10v.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10v.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}] @Denied: (A 2) (Everyone) @="IFlashBroker4" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . ———————— Other Running Processes ———————— . c:\program files\AVAST Software\Avast\AvastSvc.exe c:\program files (x86)\CA\PPRT\bin\ITMRTSVC.exe c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe . ************************************************************************** . Completion time: 2012-01-10 18:16:08 - machine was rebooted ComboFix-quarantined-files.txt 2012-01-11 00:16 . Pre-Run: 439,091,036,160 bytes free Post-Run: 439,005,298,688 bytes free . - - End Of File - - 511461F47278CB7EF15B5041A6DF889F
Post #6
Hi canole21,

Copy/paste the text in the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Take your mouse, and place your cursor at the beginning of the text in the box below, then click and hold the left mouse button, while pulling your mouse over the text. This should highlight the text. Now release the left mouse button. Now, with the cursor over the highlighted text, right click the mouse for options, and select 'copy'. Now over the empty Notepad box, right click your mouse again, and select 'paste' and you will have copied and pasted the text. 

http://forums.whatthetech.com/index.php?s=&showtopic=121943&view=findpost&p=767828

Collect::
C:\Users\Chris\AppData\Local\Temp\kgw.dll
C:\Users\Chris\AppData\Local\Temp\pnoyatiois
C:\Users\Chris\Documents\iXvx3.exe

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:
1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …


[external image: Posted Image]

Drag CFScript.txt into ComboFix.exe


Then post the results log using Copy / Paste
Post #9
ComboFix 12-01-10.02 - Chris 01/10/2012 21:19:09.2.2 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2815.1551 [GMT -6:00] Running from: C:\Users\[removed]\Downloads\ComboFix.exe Command switches used :: C:\Users\Chris\Desktop\CFScript.txt AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF} FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
Post #10
Hi canole21,

Is that all that came up in the log?

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Post #11
yes that was all that came up in the ComboFix log I got a message stating The scan completed successfully. No malicious items were detected. Malwarebyte's Anti Malware Log: Malwarebytes Anti-Malware 1.60.0.1800 www.malwarebytes.org Database version: v2012.01.11.06 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 9.0.8112.16421 Chris :: CHRIS-HP [administrator] 1/11/2012 4:58:38 PM mbam-log-2012-01-11 (16-58-38).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 177385 Time elapsed: 2 minute(s), 59 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end)
Post #12
Thank you canole21.

How is your computer behaving now? Any issues?

ESET Online Scanner
I'd like us to scan your machine with ESET OnlineScan

*Note
It is recommended to disable onboard antivirus program and antispyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your antivirus along with your antispyware programs.


  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the [external image: Posted Image] button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on [external image: Posted Image] to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the [external image: Posted Image] icon on your desktop.
  • Check [external image: Posted Image]
  • Click the [external image: Posted Image] button.
  • Accept any security warnings from your browser.
  • Check [external image: Posted Image]
  • Make sure that the option "Remove found threats" is Unchecked
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin
    scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push [external image: Posted Image]
  • Push [external image: Posted Image], and save the file to your desktop using a unique name, such as
    ESETScan. Include the contents of this report in your next reply.
  • Push the [external image: Posted Image] button.
  • Push [external image: Posted Image]

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