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Spyware / Malware / Virus Removal

win32.Intelcore.D application (Varient) [Solved]

18 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #16
Hi Lisa,

Please read through these instructions to familarize yourself with what to expect when this tool runs

Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : How to Disable your Security Programs
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
———-
Post #17
ComboFix 12-01-23.02 - Access Granted 23/01/2012 14:25:50.7.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1023.251 [GMT 0:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
FW: AVG Firewall *Disabled* {8decf618-9569-4340-b34a-d78d28969b66}
FW: Online Armor Firewall *Disabled* {B797DAA0-7E2E-4711-8BB3-D12744F1922A}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Access Granted\Application Data\PriceGong
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\1.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\2229.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\2255.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\371.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\4489.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\a.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\b.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\c.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\d.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\e.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\f.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\g.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\h.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\i.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\j.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\k.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\l.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\m.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\mru.xml
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\n.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\o.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\p.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\q.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\r.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\s.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\t.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\u.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\v.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\w.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\wlu.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\x.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\y.txt
c:\documents and settings\Access Granted\Application Data\PriceGong\Data\z.txt
c:\documents and settings\Access Granted\Recent\Thumbs.db
c:\documents and settings\All Users\Application Data\TEMP
c:\windows\system32\roboot.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-12-23 to 2012-01-23 )))))))))))))))))))))))))))))))
.
.
2012-01-23 13:25 . 2012-01-23 13:25 29904 —-a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{D5D95AC3-0B09-4C76-9526-D5BD011578A9}\MpKsl5d6a1130.sys
2012-01-23 13:25 . 2012-01-23 13:25 56200 —-a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{D5D95AC3-0B09-4C76-9526-D5BD011578A9}\offreg.dll
2012-01-23 13:02 . 2012-01-06 04:19 6557240 —-a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{D5D95AC3-0B09-4C76-9526-D5BD011578A9}\mpengine.dll
2012-01-18 13:31 . 2012-01-18 13:31 ——– d—–w- c:\program files\ESET
2012-01-18 10:27 . 2012-01-18 10:27 ——– d—–w- C:\_OTL
2012-01-08 17:14 . 2012-01-08 17:14 ——– d—–w- c:\documents and settings\Access Granted\Application Data\DDMSettings
2012-01-08 16:57 . 2012-01-08 17:58 ——– d—–w- c:\documents and settings\NetworkService\Local Settings\Application Data\Google
2012-01-04 14:33 . 2012-01-04 14:33 56208 —-a-w- c:\windows\system32\drivers\RapportKELL.sys
2012-01-03 13:10 . 2012-01-03 13:10 182672 —-a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll
2012-01-03 13:10 . 2012-01-03 13:10 182672 —-a-w- c:\program files\Internet Explorer\PLUGINS\nppdf32.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-01-18 14:57 . 2011-10-31 15:50 417440 —-a-w- c:\windows\system32\FlashPlayerApp.exe
2012-01-18 14:57 . 2011-05-18 15:22 70304 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-01-13 18:55 . 2011-01-20 20:24 81920 —-a-w- c:\windows\ALCFDRTM.VER
2012-01-13 18:55 . 2011-01-20 20:24 81920 —-a-w- c:\windows\ALCFDRTM.EXE
2011-12-10 15:24 . 2011-09-17 15:27 20464 —-a-w- c:\windows\system32\drivers\mbam.sys
2011-11-26 12:00 . 2003-03-18 22:14 499712 —-a-w- c:\windows\system32\msvcp71.dll
2011-11-26 12:00 . 2003-02-21 04:42 348160 —-a-w- c:\windows\system32\msvcr71.dll
2011-11-25 21:57 . 2004-08-10 16:38 293376 —-a-w- c:\windows\system32\winsrv.dll
2011-11-23 13:25 . 2004-08-10 16:38 1859584 —-a-w- c:\windows\system32\win32k.sys
2011-11-21 10:47 . 2011-10-23 12:51 6823496 —-a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-11-18 12:35 . 2004-08-10 16:38 60416 —-a-w- c:\windows\system32\packager.exe
2011-11-16 14:21 . 2004-08-10 16:38 354816 —-a-w- c:\windows\system32\winhttp.dll
2011-11-16 14:21 . 2004-08-10 16:38 152064 —-a-w- c:\windows\system32\schannel.dll
2011-11-04 19:20 . 2004-08-10 16:38 916992 —-a-w- c:\windows\system32\wininet.dll
2011-11-04 19:20 . 2004-08-10 16:37 43520 ——w- c:\windows\system32\licmgr10.dll
2011-11-04 19:20 . 2004-08-10 16:37 1469440 ——w- c:\windows\system32\inetcpl.cpl
2011-11-04 11:23 . 2004-08-10 16:37 385024 ——w- c:\windows\system32\html.iec
2011-11-03 15:28 . 2004-08-10 16:38 386048 —-a-w- c:\windows\system32\qdvd.dll
2011-11-03 15:28 . 2004-08-10 16:38 1292288 —-a-w- c:\windows\system32\quartz.dll
2011-11-01 16:07 . 2004-08-10 16:38 1288704 —-a-w- c:\windows\system32\ole32.dll
2011-10-28 05:31 . 2004-08-10 16:37 33280 —-a-w- c:\windows\system32\csrsrv.dll
2011-12-25 02:46 . 2012-01-05 22:50 121816 —-a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"High Definition Audio Property Page Shortcut"="HDAudPropShortcut.exe" [2004-03-17 61952]
"@OnlineArmor GUI"="c:\program files\Online Armor\OAui.exe" [2011-06-10 2477544]
"AlcWzrd"="ALCWZRD.EXE" [2005-09-21 2807808]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-06-16 499608]
"SwitchBoard"="c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS5.5ServiceManager"="c:\program files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 1523360]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-07-05 421888]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2011-08-03 13892200]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2011-08-03 111208]
"nwiz"="c:\program files\NVIDIA Corporation\nView\nwiz.exe" [2011-07-05 1632360]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-10-09 421736]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 997920]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2011-07-28 1259376]
"TkBellExe"="c:\program files\real\realplayer\update\realsched.exe" [2011-11-26 296056]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-12-24 460872]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2010-02-28 519584]
.
c:\documents and settings\Access Granted\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{4F07DA45-8170-4859-9B5F-037EF2970034}"= "c:\progra~1\ONLINE~2\oaevent.dll" [2011-04-06 354720]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Orbit.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Orbit.lnk
backup=c:\windows\pss\Orbit.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2011-10-09 17:06 421736 —-a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 —-a-w- c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Picasa Media Detector]
2006-03-15 23:07 421888 —-a-w- c:\program files\Picasa2\PicasaMediaDetector.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2011-07-05 17:36 421888 —-a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMan]
2005-09-21 09:24 86016 —-a-w- c:\windows\SOUNDMAN.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2011-05-04 12:59 252136 —-a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Wireless Manager]
2007-10-16 17:57 585728 —-a-w- c:\program files\Virgin Broadband Wireless\Wireless Manager.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Bonjour Service"=2 (0x2)
"Apple Mobile Device"=2 (0x2)
"AOL ACS"=2 (0x2)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%ProgramFiles%\\AOL 9.0\\aol.exe"=
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Orbitdownloader\\orbitdm.exe"=
"c:\\Program Files\\Orbitdownloader\\orbitnet.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\NVIDIA Corporation\\NVIDIA Updatus\\daemonu.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowInboundEchoRequest"= 1 (0x1)
.
R1 MpKsl5d6a1130;MpKsl5d6a1130;c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{D5D95AC3-0B09-4C76-9526-D5BD011578A9}\MpKsl5d6a1130.sys [23/01/2012 13:25 29904]
R1 OADevice;OADriver;c:\windows\system32\drivers\OADriver.sys [09/06/2011 10:48 205864]
R1 oahlpXX;Online Armor helper driver;c:\windows\system32\drivers\oahlp32.sys [09/06/2011 10:48 39048]
R1 OAmon;OAmon;c:\windows\system32\drivers\OAmon.sys [09/06/2011 10:48 25192]
R1 OAnet;OAnet;c:\windows\system32\drivers\OAnet.sys [09/06/2011 10:48 29464]
R1 RapportCerberus_34302;RapportCerberus_34302;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\34302\RapportCerberus32_34302.sys [18/01/2012 13:50 228208]
R1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [04/01/2012 14:33 71440]
R1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [04/01/2012 14:33 164112]
R1 vcsmpdrv;vcsmpdrv;c:\windows\system32\drivers\vcsmpdrv.sys [13/01/2011 14:42 49024]
R2 AdobeActiveFileMonitor10.0;Adobe Active File Monitor V10;c:\program files\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe [14/09/2011 22:06 169624]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [17/09/2011 15:27 652872]
R2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe [15/06/2011 21:19 2255464]
R2 OAcat;Online Armor Helper Service;c:\program files\Online Armor\oacat.exe [09/06/2011 10:48 381512]
R2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [04/01/2012 14:33 931640]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [17/09/2011 15:27 20464]
R3 RapportIaso;RapportIaso;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportIaso.sys [04/01/2012 14:35 21520]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [08/01/2012 16:45 135664]
S2 SvcOnlineArmor;Online Armor;c:\program files\Online Armor\oasrv.exe [09/06/2011 10:48 4326472]
S2 VCSSecS;Virtual CD v4 Security service (SDK - Version); [x]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [31/10/2011 15:50 253600]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [08/01/2012 16:45 135664]
S3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [09/01/2010 21:37 4640000]
S3 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [04/01/2012 14:33 56208]
S3 SwitchBoard;SwitchBoard;c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [19/02/2010 12:37 517096]
.
— Other Services/Drivers In Memory —
.
*NewlyCreated* - MPKSL5D6A1130
*NewlyCreated* - MPKSL84BC6F6E
*NewlyCreated* - RAPPORTIASO
*Deregistered* - MpKsl84bc6f6e
.
Contents of the 'Scheduled Tasks' folder
.
2012-01-23 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2011-10-31 14:57]
.
2011-12-19 c:\windows\Tasks\AdobeAAMUpdater-1.0-SN048919120306-Access Granted.job
- c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe [2011-06-16 16:43]
.
2012-01-17 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 16:57]
.
2012-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-01-08 16:44]
.
2012-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-01-08 16:44]
.
2012-01-23 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Client\Antimalware\MpCmdRun.exe [2011-04-27 14:39]
.
.
——- Supplementary Scan ——-
.
TCP: DhcpNameServer = [removed] [removed]
FF - ProfilePath - c:\documents and settings\Access Granted\Application Data\Mozilla\Firefox\Profiles\5euyt50z.default\
FF - prefs.js: browser.search.defaulturl -
FF - prefs.js: browser.search.selectedEngine -
FF - prefs.js: browser.startup.homepage -
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4de2a7dd&v=7.004.022.004&i=26&tp=ab&iy=&ychte=uk&lng=en-GB&q=
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-RealPlayer 15.0 - c:\program files\real\realplayer\Update\r1puninst.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-01-23 14:39
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes …
.
scanning hidden autostart entries …
.
scanning hidden files …
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————
.
- - - - - - - > 'winlogon.exe'(464)
c:\windows\System32\dimsntfy.dll
.
Completion time: 2012-01-23 14:45:11
ComboFix-quarantined-files.txt 2012-01-23 14:45
ComboFix2.txt 2011-10-31 16:53
.
Pre-Run: 100,501,725,184 bytes free
Post-Run: 100,462,526,464 bytes free
.
- - End Of File - - 7A56EA7CE44F289095CA073AF18C58A6
Post #18
Hi Lisa,

I notice that you have two firewalls on your system…AVG and Online Armor. I would recommend removing the AVG firewall and you may do so by using the tool here. Download and run that tool to remove the AVG firewall and other entries, reboot and then do the following…
———-

  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:
    Firefox::
FF - ProfilePath - c:\documents and settings\Access Granted\Application Data\Mozilla\Firefox\Profiles\5euyt50z.default\
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4de2a7dd&v=7.004.022.004&i=26&tp=ab&iy=&ychte=uk&lng=en-GB&q=

DirLook::
c:\documents and settings\Access Granted\Application Data\DDMSettings

Driver::
VCSSecS
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

    [external image: Posted Image]
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
———-

In your next reply please post the ComboFix log and let me know how your system is running. :)
Post #19
HI jeff,
I noticed AVG was on the log, however i have removed this on several occasions and isn't in my add & remove folder or anywhere visible on the pc, the link you posted is blank, the pc seems to be running ok




ComboFix 12-01-23.02 - Access Granted 23/01/2012 21:36:49.8.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1023.170 [GMT 0:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Access Granted\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
FW: AVG Firewall *Disabled* {8decf618-9569-4340-b34a-d78d28969b66}
FW: Online Armor Firewall *Disabled* {B797DAA0-7E2E-4711-8BB3-D12744F1922A}
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((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
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((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
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——-\Legacy_VCSSECS
——-\Service_VCSSecS
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((((((((((((((((((((((((( Files Created from 2011-12-23 to 2012-01-23 )))))))))))))))))))))))))))))))
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2012-01-23 14:48 . 2012-01-06 04:19 6557240 —-a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{6D082D8E-F9B0-4F69-9E02-3B7EB59BA9F9}\mpengine.dll
2012-01-18 13:31 . 2012-01-18 13:31 ——– d—–w- c:\program files\ESET
2012-01-18 10:27 . 2012-01-18 10:27 ——– d—–w- C:\_OTL
2012-01-08 17:14 . 2012-01-08 17:14 ——– d—–w- c:\documents and settings\Access Granted\Application Data\DDMSettings
2012-01-08 16:57 . 2012-01-08 17:58 ——– d—–w- c:\documents and settings\NetworkService\Local Settings\Application Data\Google
2012-01-04 14:33 . 2012-01-04 14:33 56208 —-a-w- c:\windows\system32\drivers\RapportKELL.sys
2012-01-03 13:10 . 2012-01-03 13:10 182672 —-a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll
2012-01-03 13:10 . 2012-01-03 13:10 182672 —-a-w- c:\program files\Internet Explorer\PLUGINS\nppdf32.dll
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(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
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2012-01-18 14:57 . 2011-10-31 15:50 417440 —-a-w- c:\windows\system32\FlashPlayerApp.exe
2012-01-18 14:57 . 2011-05-18 15:22 70304 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-01-13 18:55 . 2011-01-20 20:24 81920 —-a-w- c:\windows\ALCFDRTM.VER
2012-01-13 18:55 . 2011-01-20 20:24 81920 —-a-w- c:\windows\ALCFDRTM.EXE
2011-12-10 15:24 . 2011-09-17 15:27 20464 —-a-w- c:\windows\system32\drivers\mbam.sys
2011-11-26 12:00 . 2003-03-18 22:14 499712 —-a-w- c:\windows\system32\msvcp71.dll
2011-11-26 12:00 . 2003-02-21 04:42 348160 —-a-w- c:\windows\system32\msvcr71.dll
2011-11-25 21:57 . 2004-08-10 16:38 293376 —-a-w- c:\windows\system32\winsrv.dll
2011-11-23 13:25 . 2004-08-10 16:38 1859584 —-a-w- c:\windows\system32\win32k.sys
2011-11-21 10:47 . 2011-10-23 12:51 6823496 —-a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-11-18 12:35 . 2004-08-10 16:38 60416 —-a-w- c:\windows\system32\packager.exe
2011-11-16 14:21 . 2004-08-10 16:38 354816 —-a-w- c:\windows\system32\winhttp.dll
2011-11-16 14:21 . 2004-08-10 16:38 152064 —-a-w- c:\windows\system32\schannel.dll
2011-11-04 19:20 . 2004-08-10 16:38 916992 —-a-w- c:\windows\system32\wininet.dll
2011-11-04 19:20 . 2004-08-10 16:37 43520 ——w- c:\windows\system32\licmgr10.dll
2011-11-04 19:20 . 2004-08-10 16:37 1469440 ——w- c:\windows\system32\inetcpl.cpl
2011-11-04 11:23 . 2004-08-10 16:37 385024 ——w- c:\windows\system32\html.iec
2011-11-03 15:28 . 2004-08-10 16:38 386048 —-a-w- c:\windows\system32\qdvd.dll
2011-11-03 15:28 . 2004-08-10 16:38 1292288 —-a-w- c:\windows\system32\quartz.dll
2011-11-01 16:07 . 2004-08-10 16:38 1288704 —-a-w- c:\windows\system32\ole32.dll
2011-10-28 05:31 . 2004-08-10 16:37 33280 —-a-w- c:\windows\system32\csrsrv.dll
2011-12-25 02:46 . 2012-01-05 22:50 121816 —-a-w- c:\program files\mozilla firefox\components\browsercomps.dll
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(((((((((((((((((((((((((((((((((((((((((((( Look )))))))))))))))))))))))))))))))))))))))))))))))))))))))))
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—- Directory of c:\documents and settings\Access Granted\Application Data\DDMSettings —-
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2012-01-08 17:14 . 2012-01-13 18:40 106 —-a-w- c:\documents and settings\Access Granted\Application Data\DDMSettings\settings.ddi
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((((((((((((((((((((((((((((( SnapShot@2012-01-23_14.40.00 )))))))))))))))))))))))))))))))))))))))))
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+ 2012-01-23 21:54 . 2012-01-23 21:54 16384 c:\windows\temp\Perflib_Perfdata_938.dat
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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
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*Note* empty entries & legit default entries are not shown
REGEDIT4
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"High Definition Audio Property Page Shortcut"="HDAudPropShortcut.exe" [2004-03-17 61952]
"@OnlineArmor GUI"="c:\program files\Online Armor\OAui.exe" [2011-06-10 2477544]
"AlcWzrd"="ALCWZRD.EXE" [2005-09-21 2807808]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-06-16 499608]
"SwitchBoard"="c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS5.5ServiceManager"="c:\program files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 1523360]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-07-05 421888]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2011-08-03 13892200]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2011-08-03 111208]
"nwiz"="c:\program files\NVIDIA Corporation\nView\nwiz.exe" [2011-07-05 1632360]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-10-09 421736]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 997920]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2011-07-28 1259376]
"TkBellExe"="c:\program files\real\realplayer\update\realsched.exe" [2011-11-26 296056]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-12-24 460872]
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[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2010-02-28 519584]
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c:\documents and settings\Access Granted\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]
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[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{4F07DA45-8170-4859-9B5F-037EF2970034}"= "c:\progra~1\ONLINE~2\oaevent.dll" [2011-04-06 354720]
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[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
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[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Orbit.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Orbit.lnk
backup=c:\windows\pss\Orbit.lnkCommon Startup
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2011-10-09 17:06 421736 —-a-w- c:\program files\iTunes\iTunesHelper.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 —-a-w- c:\program files\Messenger\msmsgs.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Picasa Media Detector]
2006-03-15 23:07 421888 —-a-w- c:\program files\Picasa2\PicasaMediaDetector.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2011-07-05 17:36 421888 —-a-w- c:\program files\QuickTime\QTTask.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMan]
2005-09-21 09:24 86016 —-a-w- c:\windows\SOUNDMAN.EXE
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2011-05-04 12:59 252136 —-a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Wireless Manager]
2007-10-16 17:57 585728 —-a-w- c:\program files\Virgin Broadband Wireless\Wireless Manager.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Bonjour Service"=2 (0x2)
"Apple Mobile Device"=2 (0x2)
"AOL ACS"=2 (0x2)
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[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
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[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%ProgramFiles%\\AOL 9.0\\aol.exe"=
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Orbitdownloader\\orbitdm.exe"=
"c:\\Program Files\\Orbitdownloader\\orbitnet.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\NVIDIA Corporation\\NVIDIA Updatus\\daemonu.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
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[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowInboundEchoRequest"= 1 (0x1)
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R1 OADevice;OADriver;c:\windows\system32\drivers\OADriver.sys [09/06/2011 10:48 205864]
R1 oahlpXX;Online Armor helper driver;c:\windows\system32\drivers\oahlp32.sys [09/06/2011 10:48 39048]
R1 OAmon;OAmon;c:\windows\system32\drivers\OAmon.sys [09/06/2011 10:48 25192]
R1 OAnet;OAnet;c:\windows\system32\drivers\OAnet.sys [09/06/2011 10:48 29464]
R1 RapportCerberus_34302;RapportCerberus_34302;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\34302\RapportCerberus32_34302.sys [18/01/2012 13:50 228208]
R1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [04/01/2012 14:33 71440]
R1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [04/01/2012 14:33 164112]
R1 vcsmpdrv;vcsmpdrv;c:\windows\system32\drivers\vcsmpdrv.sys [13/01/2011 14:42 49024]
R2 AdobeActiveFileMonitor10.0;Adobe Active File Monitor V10;c:\program files\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe [14/09/2011 22:06 169624]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [17/09/2011 15:27 652872]
R2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe [15/06/2011 21:19 2255464]
R2 OAcat;Online Armor Helper Service;c:\program files\Online Armor\oacat.exe [09/06/2011 10:48 381512]
R2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [04/01/2012 14:33 931640]
R2 SvcOnlineArmor;Online Armor;c:\program files\Online Armor\oasrv.exe [09/06/2011 10:48 4326472]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [17/09/2011 15:27 20464]
R3 RapportIaso;RapportIaso;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportIaso.sys [04/01/2012 14:35 21520]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [08/01/2012 16:45 135664]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [31/10/2011 15:50 253600]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [08/01/2012 16:45 135664]
S3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [09/01/2010 21:37 4640000]
S3 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [04/01/2012 14:33 56208]
S3 SwitchBoard;SwitchBoard;c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [19/02/2010 12:37 517096]
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— Other Services/Drivers In Memory —
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*NewlyCreated* - RAPPORTIASO
*NewlyCreated* - WS2IFSL
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Contents of the 'Scheduled Tasks' folder
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2012-01-23 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2011-10-31 14:57]
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2011-12-19 c:\windows\Tasks\AdobeAAMUpdater-1.0-SN048919120306-Access Granted.job
- c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe [2011-06-16 16:43]
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2012-01-17 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 16:57]
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2012-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-01-08 16:44]
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2012-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-01-08 16:44]
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2012-01-23 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Client\Antimalware\MpCmdRun.exe [2011-04-27 14:39]
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——- Supplementary Scan ——-
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TCP: DhcpNameServer = [removed] [removed]
FF - ProfilePath - c:\documents and settings\Access Granted\Application Data\Mozilla\Firefox\Profiles\5euyt50z.default\
FF - prefs.js: browser.search.defaulturl -
FF - prefs.js: browser.search.selectedEngine -
FF - prefs.js: browser.startup.homepage -
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**************************************************************************
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catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-01-23 21:52
Windows 5.1.2600 Service Pack 3 NTFS
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scanning hidden processes …
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scanning hidden autostart entries …
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scanning hidden files …
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scan completed successfully
hidden files: 0
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**************************************************************************
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——————— DLLs Loaded Under Running Processes ———————
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- - - - - - - > 'explorer.exe'(3036)
c:\windows\system32\WININET.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
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———————— Other Running Processes ————————
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c:\program files\Microsoft Security Client\Antimalware\MsMpEng.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\windows\system32\nvsvc32.exe
c:\windows\ALCWZRD.EXE
c:\windows\system32\RUNDLL32.EXE
c:\program files\Online Armor\OAhlp.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\wscntfy.exe
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**************************************************************************
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Completion time: 2012-01-23 21:58:49 - machine was rebooted
ComboFix-quarantined-files.txt 2012-01-23 21:58
ComboFix2.txt 2012-01-23 14:45
ComboFix3.txt 2011-10-31 16:53
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Pre-Run: 100,359,565,312 bytes free
Post-Run: 100,263,481,344 bytes free
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- - End Of File - - 481D02E989C31E666FDABBA837252865
Post #20
Hi Lisa,

Glad to hear things are running well.

the link you posted is blank,

Check wherever you have files downloaded to check for the AVG Removal Tool. Be sure to check your Downloads folder. When you find it please run the tool and that should clear out any remaining AVG entries. :)

Let me know if you are able to find it and if it ran.
Post #21
hi Jeff there were 4 downloads of it so it has took some doing but it appeared to complete, i did find a previous log which stated it couldnt remove certain elements so thats probably why it was still on, it didnt produce a log this time though but ran smoothly, pc is running really well much smoother, any ideas why my recordnow disappeared? it deleted after a previous visit to WTT and i am now left with nothing to be able to record specific items with, any ideas :)
Post #22
Hi Lisa,

I am glad things are running better. :)

As for the program that was lost after a previous visit here I am not sure about. For better information on that you might post a new topic into the Other Software forum here. They may have better ideas about that than I and will be able to better guide you where to go.
———-

IT APPEARS THAT YOUR LOGS ARE NOW CLEAN :) SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!! :)

This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.
———-

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following text into the Run box as shown and click OK.
Combofix /Uninstall
(Note: There is a space between the ..X and the /U that needs to be there.)

[external image: Posted Image]
———-

Clean up with OTL:
  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.
———-

Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

Here are some tips to reduce the potential for spyware infection in the future:

1. Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
Make your Mozilla Firefox more secure - This can be done by adding these add-ons:
2. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:
  • Open Internet Explorer
  • Click on Tools > Internet Options
  • Press Security tab
  • Select Internet zone then place check next to Enable Protected Mode if not already done
  • Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
  • Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.
3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

4. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here. **There are firewalls listed in this tutorial that could be downloaded and used but I would personally only recommend using one of the following two below:
Online Armor Free
Agnitum Outpost Firewall Free

5. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

6. Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

7. WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

8.Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

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