This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

have the flu but my computer has a virus [Solved]

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hi oops!!,

Let's do one more scan just to check.

*Note
It is recommended to disable onboard antivirus program and antispyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your antivirus along with your antispyware programs.



Go here to run an online scannner from
ESET

(Note: You can use Internet Explorer or FireFox for this scan. If you use FireFox you will be asked to install an additional component. Please allow this.)

  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Disable your Antivirus software. You can usually do this with its Notfication Tray icon near the clock
  • Click Start
  • Make sure that the option "Remove found threats" is Unchecked, and the option "Scan unwanted applications" is Checked.
  • Click Scan.
  • Wait for the scan to finish.
  • When the scan completes, click List of found threats
  • click Export to Text file and save the file to your desktop using a unique name, such as ESETScan.
  • Include the contents of this report in your next reply

    Note - when ESET doesn't find any threats, no report will be created.
  • Push the back button.
  • Push Finish
  • Re-enable your Antivirus software.

Please post back with the ESET log if one was produced.
Hi oops!!,

Is my anti virus enough for what i do?

A layered approach is best. More on that further down in the All Clean spiel.

From your desktop, please delete, if present
  • any notepads/logs that we created
  • aswMBR.exe


Next

Click the Start button, click Run. Copy and paste the following line into the run box and click OK
Combofix /uninstall


Open OTL then click the Clean Up button. You may get prompted by your firewall that OTL wants to contact the internet - allow this. A cleanup.txt will be downloaded, a message dialog will ask you if you want to proceed with the cleanup process, click Yes. This will do some clean up tasks and delete some of the tools you have downloaded plus itself.


I suggest you keep MBAM. Keep it updated and use it regularly.



Some Recommendations and prevention tips

Basic security consists of 1 antivirus program, 1 resident antispyware program, 1 on demand antispyware program and a firewall. Just add resident antispyware program to what you have.

For resident antispware program I suggest either

(with Teatimer enabled)
OR
Winpatrol


You should also use Spyware Blaster to help immunize your computer.

- SpywareBlaster will add a large list of programs and sites into your Internet Explorer
settings that will protect you from running and downloading known malicious programs.

OR

A guide to understanding and using the hosts file.

Learn how your Hosts file can protect you and how you can protect it.
Besides the Hosts file information, there are links to a very good updated hosts file, a host file manager. and some programs that can protect your hosts file.
HOSTS

Please read the info on disabling the DNS Client before installing a custom hosts file.


-Secure your Internet Explorer

From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.


- Keeping your Windows up-to-date is crucial to your computer's security. Please go to the Windows Update Site (using Internet Explorer) and download and install all critical updates on a regular basis


- Make sure you have reset Automatic Updates to your chosen optionClick your start button > Control Panel > System > Updates tab


- Keep your antivirus program updated, as well as any other security programs you have.


-More tips and programs can be found HERE

Please post back if you have any problems.

Take care :adios:

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI