Okay, I've got something going on with my computer. I run Firefox as my default browser. The first time my computer went wonky, Firefox suddenly shut down and I got a notice from Vista Antivirus 2012 telling me that Trojan-BNK.Win32.Keylogger.gen was detected. It wanted me to follow a link to buy protection. I tried running Spybot and CCleaner, but this thing wouldn't let me do it. I tried running my computer in "Safe" mode, but I couldn't run any of those programs there either. I couldn't use System Restore, as it was also blocked by whatever this is.
I ended up forcing Startup Repair to run and selected Restore from there. My computer ran fine for a while, then the same thing happened. Firefox disappeared and I got the same popup saying the same thing. It kept telling me my firewall was down, even though I never leave it off.
Again, I had to force Startup Repair to run and select Restore.
Right now it's running okay, but I'm sure it's a matter of time before it happens again. I did run both Spybot and CCleaner when I was able, but neither finds anything. I don't know what else to do!
My computer specs:
Sony Vaio
Windows Vista Home Premium
Pentium Dual-Core CPU T4200 @ 2.00 GHz
3 GB Memory
64-bit OS
I did run Hijack this, and the report is below.
Any help would be wonderful, thanks!
-Jaela
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:48:03 PM, on 1/1/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Lexmark 2500 Series\lxddamon.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
C:\Program Files (x86)\WinZip\WZQKPICK.EXE
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\CCP.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\PowerManager.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\UIManager.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWi.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\ccSvcHst.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\Public\Downloads\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_9993303B90FE6C1D.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\coIEPlg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SmartWiHelper] "C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [RegistrationReminder] "C:\Program Files\Sony\First Experience\OOBEFcdRegistration.exe"
O4 - HKLM\..\Run: [VAIORegistration] "C:\Program Files\Sony\First Experience\WelcomeLauncher.exe"
O4 - HKLM\..\Run: [VAIOSurvey] "C:\Program Files (x86)\Sony\VAIO Survey\VAIO Sat Survey.exe"
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Logitech Vid] "C:\Program Files (x86)\Logitech\Logitech Vid\Vid.exe" -bootmode
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Pando Media Booster] C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files (x86)\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\coIEPlg.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_9993303B90FE6C1D.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: Google Update Service (gupdate1cab640c9525a1) (gupdate1cab640c9525a1) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IviRegMgr - InterVideo - c:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: Process Monitor (LVPrcS64) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: lxddCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\x64\3\\lxddserv.exe
O23 - Service: lxdd_device - - C:\Windows\system32\lxddcoms.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
O23 - Service: McciCMService64 - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\ccSvcHst.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: Intel® Sample Collector (SampleCollector) - Intel Corporation - C:\Program Files\Sony\VAIO Care\collsvc.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: VAIO Media plus Content Importer (SOHCImp) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe
O23 - Service: VAIO Media plus Database Manager (SOHDBSvr) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe
O23 - Service: VAIO Media plus Digital Media Server (SOHDms) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe
O23 - Service: VAIO Media plus Device Searcher (SOHDs) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe
O23 - Service: VAIO Media plus Playlist Manager (SOHPlMgr) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: CamMonitor (uCamMonitor) - ArcSoft, Inc. - C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzHardwareResourceManager\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Power Management - Sony Corporation - C:\Program Files\Sony\VAIO Power Management\SPMService.exe
O23 - Service: VAIO Content Folder Watcher (VCFw) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio64.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
–
End of file - 16828 bytes
Hi and Welcome!!
My name is
Jeff . I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Watch Topic button to the right of your topic title and then choosing the notification method ( Recommended: Inmediate Notification)
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.
IMPORTANT NOTE : Please do not delete anything unless instructed to.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision .
Doing so could make your system inoperable and could require a full reinstall of your OS losing all your programs and data.
Vista and Windows 7 users:
These tools MUST be run from the executable (.exe) every time you run them
with Admin Rights (Right click, choose "Run as Administrator")
Stay with this topic until I give you the all clean post.
———-
Please download
DDS from either of these links
LINK 1
LINK 2
and save it to your
desktop.
Disable any script blocking protection Right-click and Run as Administrator dds to run the tool. When done, two DDS.txt's will open. Save both reports to your desktop. —————————————————
Please include the contents of the following in your next reply:
DDS.txt
Attach.txt
———-
Please download
aswMBR to your desktop.
Right click and Run as Administrator the aswMBR icon to run it. Click the Scan button to start scan. When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.
[external image: Posted Image]
Click the image to enlarge it
———-
In your next reply please post the logs created by DDS and aswMBR.exe.
I thought DDS should not be run on 64-bit?
No…DDS is fine to run on 64bit.
The DDS logs are below. I could not run aswMBR. I get a popup that says it is not a valid Win32 application.
DDS:
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by [removed] at 23:04:08 on 2012-01-01
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2938.1354 [GMT -6:00]
.
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
c:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Windows\system32\lxddcoms.exe
C:\Program Files (x86)\Common Files\LogiShrd\LVMVFM\LVPrS64H.exe
C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Sony\VAIO Care\collsvc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Lexmark 2500 Series\lxddamon.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\WinZip\WZQKPICK.EXE
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESGfxMgr.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\CCP.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\PowerManager.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\UIManager.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\DRIVERS\xaudio64.exe
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\Program Files\Sony\VAIO Care\VCsystray.exe
C:\Windows\System32\mobsync.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWi.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\ccSvcHst.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} -
C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows
Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - C:\Program Files (x86)\Google\Google
Toolbar\Component\fastsearch_9993303B90FE6C1D.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\coIEPlg.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [Logitech Vid] "C:\Program Files (x86)\Logitech\Logitech Vid\Vid.exe" -bootmode
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
uRun: [Pando Media Booster] C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
mRun: [SmartWiHelper] "C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
mRun: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
mRun: [RegistrationReminder] "C:\Program Files\Sony\First Experience\OOBEFcdRegistration.exe"
mRun: [VAIORegistration] "C:\Program Files\Sony\First Experience\WelcomeLauncher.exe"
mRun: [VAIOSurvey] "C:\Program Files (x86)\Sony\VAIO Survey\VAIO Sat Survey.exe"
mRun: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
mRun: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~1.LNK - C:\Program Files (x86)\Common
Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WINZIP~1.LNK - C:\Program Files (x86)\WinZip\WZQKPICK.EXE
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet
Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 10.0.0.1
TCP: Interfaces\{11CEBE68-0F2A-4D85-A572-A9F918F733EF} : DhcpNameServer = 10.0.0.1
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_9993303B90FE6C1D.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - C:\Windows\System32\mscoree.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\CoIEPlg.dll
Notify: VESWinlogon - VESWinlogon.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} -
C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows
Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
BHO-X64: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet
Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
BHO-X64: Google Dictionary Compression sdch: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google
Toolbar\Component\fastsearch_9993303B90FE6C1D.dll
BHO-X64: Google Dictionary Compression sdch - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
TB-X64: &Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\coIEPlg.dll
TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
mRun-x64: [SmartWiHelper] "C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
mRun-x64: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
mRun-x64: [RegistrationReminder] "C:\Program Files\Sony\First Experience\OOBEFcdRegistration.exe"
mRun-x64: [VAIORegistration] "C:\Program Files\Sony\First Experience\WelcomeLauncher.exe"
mRun-x64: [VAIOSurvey] "C:\Program Files (x86)\Sony\VAIO Survey\VAIO Sat Survey.exe"
mRun-x64: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
mRun-x64: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
mRun-x64: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Jaela\AppData\Roaming\Mozilla\Firefox\Profiles\9ks0ijtl.default\
FF - prefs.js: network.proxy.type - 4
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
—- FIREFOX POLICIES —-
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys –> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NISx64\1008030.006\SYMEFA64.SYS –> C:\Windows\system32\drivers\NISx64\1008030.006
\SYMEFA64.SYS [?]
R1 BHDrvx64;Symantec Heuristics Driver;C:\Windows\system32\Drivers\NISx64\1008030.006\BHDrvx64.sys –> C:\Windows\system32\Drivers\NISx64\1008030.006
\BHDrvx64.sys [?]
R1 ccHP;Symantec Hash Provider;C:\Windows\system32\Drivers\NISx64\1008030.006\ccHPx64.sys –> C:\Windows\system32\Drivers\NISx64\1008030.006\ccHPx64.sys [?]
R1 IDSVia64;IDSvia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100429.001\IDSviA64.sys [2010-5-3 466992]
R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 LVPrcS64;Process Monitor;C:\Program Files\Common Files\logishrd\LVMVFM\LVPrcSrv.exe [2009-10-7 191000]
R2 lxdd_device;lxdd_device;C:\Windows\system32\lxddcoms.exe -service –> C:\Windows\system32\lxddcoms.exe -service [?]
R2 McciCMService64;McciCMService64;C:\Program Files\Common Files\Motive\McciCMService.exe [2010-8-26 517632]
R2 Norton Internet Security;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\ccSvcHst.exe [2011-10-12 117648]
R2 SampleCollector;Intel® Sample Collector;C:\Program Files\Sony\VAIO Care\collsvc.exe [2010-2-25 167424]
R2 uCamMonitor;CamMonitor;C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2010-2-25 104960]
R2 VCFw;VAIO Content Folder Watcher;C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2009-1-14 5184872]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;C:\Windows\system32\DRIVERS\ArcSoftKsUFilter.sys –> C:\Windows\system32\DRIVERS\ArcSoftKsUFilter.sys [?]
R3 CAXHWAZL;CAXHWAZL;C:\Windows\system32\DRIVERS\CAXHWAZL.sys –> C:\Windows\system32\DRIVERS\CAXHWAZL.sys [?]
R3 LVPr2M64;Logitech LVPr2M64 Driver;C:\Windows\system32\DRIVERS\LVPr2M64.sys –> C:\Windows\system32\DRIVERS\LVPr2M64.sys [?]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\system32\DRIVERS\SFEP.sys –> C:\Windows\system32\DRIVERS\SFEP.sys [?]
R3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk60x64.sys –> C:\Windows\system32\DRIVERS\yk60x64.sys
[?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18
138576]
S2 gupdate1cab640c9525a1;Google Update Service (gupdate1cab640c9525a1);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-2-25 133104]
S2 lxddCATSCustConnectService;lxddCATSCustConnectService;C:\Windows\System32\spool\drivers\x64\3\lxddserv.exe [2007-5-25 34224]
S2 VAIO Power Management;VAIO Power Management;C:\Program Files\Sony\VAIO Power Management\SPMService.exe [2009-4-9 411496]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-4-6 132656]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-2-25 133104]
S3 LeapFrog-USBLAN;LeapFrog-USBLAN;C:\Windows\system32\DRIVERS\btblan.sys –> C:\Windows\system32\DRIVERS\btblan.sys [?]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 SOHCImp;VAIO Media plus Content Importer;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2010-2-25 120104]
S3 SOHDBSvr;VAIO Media plus Database Manager;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe [2010-2-25 70952]
S3 SOHDms;VAIO Media plus Digital Media Server;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2010-2-25 390440]
S3 SOHDs;VAIO Media plus Device Searcher;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2010-2-25 75048]
S3 SOHPlMgr;VAIO Media plus Playlist Manager;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe [2010-2-25 91432]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2010-2-25 394536]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2010-2-25 110376]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-
18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2010-3-20 89920]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2012-01-01 21:49:26 69000 —-a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{85B2DEA8-8E8C-423B-B2CB-9E85F04ECBC0}
\offreg.dll
2012-01-01 21:47:10 8822856 —-a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{85B2DEA8-8E8C-423B-B2CB-9E85F04ECBC0}
\mpengine.dll
2011-12-28 14:15:10 ——– d—–w- C:\870ba21740da4d542fdd2088d8fbc491
2011-12-27 19:44:18 ——– d—–w- C:\Program Files (x86)\LeapFrog
2011-12-27 19:42:58 ——– d—–w- C:\ProgramData\Leapfrog
2011-12-24 17:46:26 ——– d-sh–w- C:\found.001
2011-12-14 01:53:44 85504 —-a-w- C:\Windows\System32\csrsrv.dll
2011-12-14 01:48:48 2048 —-a-w- C:\Windows\SysWow64\tzres.dll
2011-12-14 01:48:48 2048 —-a-w- C:\Windows\System32\tzres.dll
2011-12-14 01:48:22 559616 —-a-w- C:\Windows\System32\EncDec.dll
2011-12-14 01:48:22 429056 —-a-w- C:\Windows\SysWow64\EncDec.dll
2011-12-14 01:48:21 2764800 —-a-w- C:\Windows\System32\win32k.sys
2011-12-14 01:42:38 2409784 —-a-w- C:\Program Files\Windows Mail\OESpamFilter.dat
2011-12-14 01:42:38 2409784 —-a-w- C:\Program Files (x86)\Windows Mail\OESpamFilter.dat
.
==================== Find3M ====================
.
2011-12-24 16:34:00 414368 —-a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-11-06 18:29:14 499712 —-a-w- C:\Windows\SysWow64\msvcp71.dll
2011-11-06 18:29:14 348160 —-a-w- C:\Windows\SysWow64\msvcr71.dll
2011-11-04 01:53:39 2309120 —-a-w- C:\Windows\System32\jscript9.dll
2011-11-04 01:44:47 1390080 —-a-w- C:\Windows\System32\wininet.dll
2011-11-04 01:44:21 1493504 —-a-w- C:\Windows\System32\inetcpl.cpl
2011-11-04 01:34:43 2382848 —-a-w- C:\Windows\System32\mshtml.tlb
2011-11-03 22:47:42 1798144 —-a-w- C:\Windows\SysWow64\jscript9.dll
2011-11-03 22:40:21 1427456 —-a-w- C:\Windows\SysWow64\inetcpl.cpl
2011-11-03 22:39:47 1127424 —-a-w- C:\Windows\SysWow64\wininet.dll
2011-11-03 22:31:57 2382848 —-a-w- C:\Windows\SysWow64\mshtml.tlb
2011-10-13 02:31:00 561800 —-a-w- C:\Windows\System32\drivers\NISx64\1008030.006\cchpx64.sys
.
============= FINISH: 23:05:07.80 ===============
Attach:
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 2/25/2010 10:55:48 AM
System Uptime: 1/1/2012 8:26:49 PM (3 hours ago)
.
Motherboard: Sony Corporation | | VAIO
Processor: Pentium® Dual-Core CPU T4200 @ 2.00GHz | N/A |
2000/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 231 GiB total, 74.368 GiB free.
D: is Removable
E: is Removable
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.4.6
Amazon MP3 Downloader 1.0.12
Apple Application Support
Apple Software Update
Application Manager for VAIO
ArcSoft Magic-i Visual Effects 2
ArcSoft WebCam Companion 2
Audacity 1.2.6
Choice Guard
Click to Disc
Click to Disc Editor
CMUD 2.37
Compatibility Pack for the 2007 Office system
EA Download Manager
Google Chrome
Google Earth Plug-in
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Jasc Paint Shop Pro 9
Java Auto Updater
Java™ 6 Update 26
Java™ SE Runtime Environment 6
Junk Mail filter update
LeapFrog Connect
LeapFrog Leapster Explorer Plugin
Logitech Vid
Luxor 3
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Microsoft WSE 3.0 Runtime
Mozilla Firefox 8.0 (x86 en-US)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Music Transfer
Norton Internet Security
OpenMG Secure Module 5.3.00
Oxelon Media Converter 1.1
Pando Media Booster
Primo
QuickBooks Financial Center
QuickBooks Simple Start 2009
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.1
Roxio Central Audio
Roxio Central Copy
Roxio Central Core
Roxio Central Data
Roxio Central Tools
Roxio Easy Media Creator 10 LJ
Roxio Easy Media Creator Home
Runtime
Safari
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile
(KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile
(KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile
(KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile
(KB2572078)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit
Edition
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Groove 2007 (KB2552997)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit
Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit
Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit
Edition
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Setting Utility Series
Skype Toolbars
Skype™ 5.3
SmartWi Connection Utility
Sony Home Network Library
Sony Picture Utility
Sony Video Shared Library
Spybot - Search & Destroy
SupportSoft Assisted Service
The Sims™ 3
The Sims™ 3 Ambitions
The Sims™ 3 World Adventures
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2596560)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Leapster
Explorer Plugin)
VAIO Care
VAIO Content Folder Setting
VAIO Content Folder Watcher
VAIO Content Metadata Intelligent Analyzing Manager
VAIO Content Metadata Manager Setting
VAIO Content Metadata XML Interface Library
VAIO Control Center
VAIO Data Restore Tool
VAIO DVD Menu Data Basic
VAIO Entertainment Platform
VAIO Event Service
VAIO Help and Support
VAIO Launcher
VAIO Media plus
VAIO Media plus Opening Movie
VAIO Movie Story
VAIO Movie Story Template Data
VAIO MusicBox
VAIO MusicBox Sample Music
VAIO My Memory Center
VAIO OOBE and Welcome Center
VAIO Original Function Setting
VAIO Power Management
VAIO Presentation Support
VAIO Startup Assistant
VAIO Survey
VAIO Update 4
VAIO Wallpaper Contents
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker Beta
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Media Player Firefox Plugin
WinDVD for VAIO
WinZip 14.5
World of Warcraft
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
Zero Assumption Recovery Version 8.5
.
==== Event Viewer Messages From Past Week ========
.
12/31/2011 2:05:06 PM, Error: EventLog [6008] - The previous system
shutdown at 2:00:11 PM on 12/31/2011 was unexpected.
12/31/2011 12:29:19 PM, Error: Microsoft-Windows-Dhcp-Client [1002] -
The IP address lease 192.168.1.108 for the Network Card with network
address 00242BF0119F has been denied by the DHCP server 10.0.0.1 (The
DHCP Server sent a DHCPNACK message).
12/31/2011 10:10:34 AM, Error: Microsoft-Windows-ResourcePublication
[1002] - Element
Provider\Microsoft.Base.Publication/Publication/Computer failed to
publish. Ensure that both PKEY_PUBSVCS_METADATA and PKEY_PUBSVCS_TYPE
are set properly on the function instance and there were no errors
adding the function instance.
12/30/2011 6:52:56 PM, Error: Microsoft-Windows-Dhcp-Client [1002] -
The IP address lease 10.0.0.17 for the Network Card with network address
00242BF0119F has been denied by the DHCP server 10.0.0.1 (The DHCP
Server sent a DHCPNACK message).
12/28/2011 8:20:41 AM, Error: Service Control Manager [7009] - A
timeout was reached (30000 milliseconds) while waiting for the
QBCFMonitorService service to connect.
12/28/2011 8:17:52 AM, Error: EventLog [6008] - The previous system
shutdown at 8:15:25 AM on 12/28/2011 was unexpected.
12/27/2011 2:12:50 PM, Error: EventLog [6008] - The previous system
shutdown at 2:10:34 PM on 12/27/2011 was unexpected.
12/27/2011 1:50:59 PM, Error: Service Control Manager [7030] - The
LeapFrog Connect Device Service service is marked as an interactive
service. However, the system is configured to not allow interactive
services. This service may not function properly.
12/26/2011 11:01:30 AM, Error: Server [2505] - The server could not
bind to the transport \Device\NetbiosSmb because another computer on the
network has the same name. The server could not start.
12/26/2011 1:04:09 PM, Error: Service Control Manager [7011] - A
timeout (30000 milliseconds) was reached while waiting for a transaction
response from the Netman service.
12/25/2011 10:43:34 AM, Error: iaStor [9] - The device,
\Device\Ide\iaStor0, did not respond within the timeout period.
1/1/2012 3:47:09 PM, Error: Microsoft-Windows-Windows Defender [2004] -
Windows Defender has encountered an error trying to load signatures and
will attempt reverting back to a known-good set of signatures.
Signatures Attempted: Current Error Code: 0x8050a001 Error
description: The program can't find definition files that help detect
unwanted software. Check for updates to the definition files, and then
try again. For information on installing updates, see Help and Support.
Signatures loading: Backup Loading signature version:
1.117.1787.0 Loading engine version: 1.1.7903.0
1/1/2012 3:42:11 PM, Error: Service Control Manager [7009] - A timeout
was reached (30000 milliseconds) while waiting for the Google Update
Service (gupdate1cab640c9525a1) service to connect.
1/1/2012 3:42:11 PM, Error: Service Control Manager [7000] - The Google
Update Service (gupdate1cab640c9525a1) service failed to start due to
the following error: The service did not respond to the start or
control request in a timely fashion.
1/1/2012 3:40:45 PM, Error: Service Control Manager [7009] - A timeout
was reached (30000 milliseconds) while waiting for the Microsoft .NET
Framework NGEN v4.0.30319_X64 service to connect.
1/1/2012 3:38:14 PM, Error: Service Control Manager [7026] - The
following boot-start or system-start driver(s) failed to load: DMICall
1/1/2012 3:37:31 PM, Error: Service Control Manager [7009] - A timeout
was reached (30000 milliseconds) while waiting for the VAIO Power
Management service to connect.
1/1/2012 3:37:31 PM, Error: Service Control Manager [7009] - A timeout
was reached (30000 milliseconds) while waiting for the
lxddCATSCustConnectService service to connect.
1/1/2012 3:37:31 PM, Error: Service Control Manager [7000] - The VAIO
Power Management service failed to start due to the following error:
The service did not respond to the start or control request in a timely
fashion.
1/1/2012 3:37:31 PM, Error: Service Control Manager [7000] - The
lxddCATSCustConnectService service failed to start due to the following
error: The service did not respond to the start or control request in a
timely fashion.
1/1/2012 3:34:44 PM, Error: Application Popup [1060] -
\SystemRoot\SysWow64\DRIVERS\DMICall.sys has been blocked from loading
due to incompatibility with this system. Please contact your software
vendor for a compatible version of the driver.
1/1/2012 10:55:23 AM, Error: Microsoft-Windows-Windows Defender [2004]
- Windows Defender has encountered an error trying to load signatures
and will attempt reverting back to a known-good set of signatures.
Signatures Attempted: Current Error Code: 0x8050a001 Error
description: The program can't find definition files that help detect
unwanted software. Check for updates to the definition files, and then
try again. For information on installing updates, see Help and Support.
Signatures loading: Backup Loading signature version:
1.117.1787.0 Loading engine version: 1.1.7903.0
1/1/2012 10:49:55 AM, Error: EventLog [6008] - The previous system
shutdown at 10:48:40 AM on 1/1/2012 was unexpected.
1/1/2012 10:44:40 AM, Error: Microsoft-Windows-Windows Defender [2004]
- Windows Defender has encountered an error trying to load signatures
and will attempt reverting back to a known-good set of signatures.
Signatures Attempted: Current Error Code: 0x8050a001 Error
description: The program can't find definition files that help detect
unwanted software. Check for updates to the definition files, and then
try again. For information on installing updates, see Help and Support.
Signatures loading: Backup Loading signature version:
1.117.1787.0 Loading engine version: 1.1.7903.0
1/1/2012 10:26:29 AM, Error: Microsoft-Windows-DistributedCOM [10005] -
DCOM got error "1084" attempting to start the service WSearch with
arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-
5C22C517CE39}
1/1/2012 10:26:22 AM, Error: Service Control Manager [7026] - The
following boot-start or system-start driver(s) failed to load: AFD
BHDrvx64 ccHP DfsC DMICall eeCtrl IDSVia64 NetBIOS netbt nsiproxy PSched
RasAcd rdbss Smb spldr SRTSPX SymIM SYMTDI tdx Wanarpv6
1/1/2012 10:26:22 AM, Error: Service Control Manager [7001] - The
Workstation service depends on the Network Store Interface Service
service which failed to start because of the following error: The
dependency service or group failed to start.
1/1/2012 10:26:22 AM, Error: Service Control Manager [7001] - The
WebDav Client Redirector Driver service depends on the Redirected
Buffering Sub Sysytem service which failed to start because of the
following error: A device attached to the system is not functioning.
1/1/2012 10:26:22 AM, Error: Service Control Manager [7001] - The
WebClient service depends on the WebDav Client Redirector Driver service
which failed to start because of the following error: The dependency
service or group failed to start.
1/1/2012 10:26:22 AM, Error: Service Control Manager [7001] - The
TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver
for Winsock service which failed to start because of the following
error: A device attached to the system is not functioning.
1/1/2012 10:26:22 AM, Error: Service Control Manager [7001] - The SMB
MiniRedirector Wrapper and Engine service depends on the Redirected
Buffering Sub Sysytem service which failed to start because of the
following error: A device attached to the system is not functioning.
1/1/2012 10:26:22 AM, Error: Service Control Manager [7001] - The SMB
2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and
Engine service which failed to start because of the following error:
The dependency service or group failed to start.
1/1/2012 10:26:22 AM, Error: Service Control Manager [7001] - The SMB
1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and
Engine service which failed to start because of the following error:
The dependency service or group failed to start.
1/1/2012 10:26:22 AM, Error: Service Control Manager [7001] - The
Network Store Interface Service service depends on the NSI proxy service
service which failed to start because of the following error: A device
attached to the system is not functioning.
1/1/2012 10:26:22 AM, Error: Service Control Manager [7001] - The
Network Location Awareness service depends on the Network Store
Interface Service service which failed to start because of the following
error: The dependency service or group failed to start.
1/1/2012 10:26:22 AM, Error: Service Control Manager [7001] - The
Network List Service service depends on the Network Location Awareness
service which failed to start because of the following error: The
dependency service or group failed to start.
1/1/2012 10:26:22 AM, Error: Service Control Manager [7001] - The IP
Helper service depends on the Network Store Interface Service service
which failed to start because of the following error: The dependency
service or group failed to start.
1/1/2012 10:26:22 AM, Error: Service Control Manager [7001] - The DNS
Client service depends on the NetIO Legacy TDI Support Driver service
which failed to start because of the following error: A device attached
to the system is not functioning.
1/1/2012 10:26:22 AM, Error: Service Control Manager [7001] - The DHCP
Client service depends on the Ancilliary Function Driver for Winsock
service which failed to start because of the following error: A device
attached to the system is not functioning.
1/1/2012 10:26:22 AM, Error: Service Control Manager [7001] - The
Computer Browser service depends on the Server service which failed to
start because of the following error: The dependency service or group
failed to start.
1/1/2012 10:26:04 AM, Error: Microsoft-Windows-DistributedCOM [10005] -
DCOM got error "1084" attempting to start the service WSearch with
arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-
505054503030}
1/1/2012 10:25:28 AM, Error: Microsoft-Windows-DistributedCOM [10005] -
DCOM got error "1068" attempting to start the service netprofm with
arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-
001185AD2B89}
1/1/2012 10:25:28 AM, Error: Microsoft-Windows-DistributedCOM [10005] -
DCOM got error "1068" attempting to start the service netman with
arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-
00805FC1270E}
1/1/2012 10:25:28 AM, Error: Microsoft-Windows-DistributedCOM [10005] -
DCOM got error "1068" attempting to start the service fdPHost with
arguments "" in order to run the server: {145B4335-FE2A-4927-A040-
7C35AD3180EF}
1/1/2012 10:25:22 AM, Error: Microsoft-Windows-DistributedCOM [10005] -
DCOM got error "1084" attempting to start the service EventSystem with
arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-
00C04FB926AF}
1/1/2012 10:25:13 AM, Error: Microsoft-Windows-DistributedCOM [10005] -
DCOM got error "1084" attempting to start the service ShellHWDetection
with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-
50B198B896DC}
1/1/2012 10:25:06 AM, Error: EventLog [6008] - The previous system
shutdown at 10:23:23 AM on 1/1/2012 was unexpected.
1/1/2012 10:23:12 AM, Error: Microsoft-Windows-Dhcp-Client [1002] - The
IP address lease 10.0.0.18 for the Network Card with network address
00242BF0119F has been denied by the DHCP server 0.0.0.0 (The DHCP Server
sent a DHCPNACK message).
.
==== End Of File ===========================
Hi Jaela,
Please download
TDSSKiller.zip
Extract it to your desktop Right-click and Run as Administrator TDSSKiller.exe Press Start Scan
Only if Malicious objects are found then ensure Cure is selected Then click Continue > Reboot now Copy and paste the log in your next reply
A copy of the log will be saved automatically to the root of the drive (typically C:\)
———-
Download
Combofix from either of the links below, and save it to your desktop.
Link 1
Link 2
**Note: It is important that it is saved directly to your desktop**
——————————————————————–
IMPORTANT -
Disable your AntiVirus and AntiSpyware applications , usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link
here
——————————————————————–
Right-Click and Run as Administrator on
ComboFix.exe & follow the prompts.
When finished, it will produce a report for you. Please post the C:\ComboFix.txt for further review.
In your next reply please post the logs created by TDSSKiller and ComboFix.
When I try to download DDSSKiller, it says it "could not be saved, because the source file could not be read."
Hi,
Were you able to download and run ComboFix? If so please post that log.
What browser were you using when you received that message that it could not be read?
Our internet provider is having issues, so it's taken me FOREVER to download everything and to load the forum long enough to reply.
I use Firefox for everything, and I have the most updated version.
I've had ComboFix running for a good 30 minutes. It's up to Completed Stage_6A. How many stages are there?
I'll leave it running, but my computer has a habit of freezing when it's idle. I'd play a game or something, but I've got kids to watch.
Hi,
Just let ComboFix run as it has 50 stages and can take quite some time to run through depending on what is on the system.
If it seems to stall let me know.
All righty, finally got ComboFix to run and the page to load. Here's the log:
ComboFix 12-01-02.01 - Jaela 01/02/2012 17:40:12.2.2 - x64
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2938.1529 [GMT -6:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
—- Previous Run ——-
.
c:\users\Public\oxelonmedia.exe
c:\users\Public\oxelonplugins.exe
c:\users\Public\RealPlayer.exe
c:\users\Public\WOI_Downloader_EN_1103.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-12-03 to 2012-01-03 )))))))))))))))))))))))))))))))
.
.
2012-01-02 23:57 . 2012-01-02 23:57 69000 —-a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{374C949E-7573-406A-B9BC-B8135D23648D}\offreg.dll
2012-01-02 23:55 . 2012-01-02 23:55 ——– d—–w- c:\users\Default\AppData\Local\temp
2012-01-02 15:24 . 2011-11-21 11:40 8822856 —-a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{374C949E-7573-406A-B9BC-B8135D23648D}\mpengine.dll
2011-12-28 14:15 . 2011-12-28 14:15 ——– d—–w- C:\870ba21740da4d542fdd2088d8fbc491
2011-12-27 19:51 . 2011-12-27 19:51 ——– d—–w- c:\program files\DIFX
2011-12-27 19:44 . 2011-12-27 19:50 ——– d—–w- c:\program files (x86)\LeapFrog
2011-12-27 19:42 . 2011-12-27 19:42 ——– d—–w- c:\programdata\Leapfrog
2011-12-24 17:46 . 2011-12-24 17:46 ——– d—–w- C:\found.001
2011-12-14 01:53 . 2011-10-25 16:09 85504 —-a-w- c:\windows\system32\csrsrv.dll
2011-12-14 01:48 . 2011-11-08 14:58 2048 —-a-w- c:\windows\system32\tzres.dll
2011-12-14 01:48 . 2011-11-08 14:42 2048 —-a-w- c:\windows\SysWow64\tzres.dll
2011-12-14 01:48 . 2011-10-14 17:30 559616 —-a-w- c:\windows\system32\EncDec.dll
2011-12-14 01:48 . 2011-10-14 16:02 429056 —-a-w- c:\windows\SysWow64\EncDec.dll
2011-12-14 01:48 . 2011-11-23 13:57 2764800 —-a-w- c:\windows\system32\win32k.sys
2011-12-14 01:42 . 2011-11-08 12:10 2409784 —-a-w- c:\program files\Windows Mail\OESpamFilter.dat
2011-12-14 01:42 . 2011-11-08 12:10 2409784 —-a-w- c:\program files (x86)\Windows Mail\OESpamFilter.dat
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-24 16:34 . 2011-05-16 18:44 414368 —-a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-11-06 18:29 . 2003-03-19 04:14 499712 —-a-w- c:\windows\SysWow64\msvcp71.dll
2011-11-06 18:29 . 2003-02-21 12:42 348160 —-a-w- c:\windows\SysWow64\msvcr71.dll
2011-10-13 02:31 . 2011-10-13 02:31 561800 —-a-w- c:\windows\system32\drivers\NISx64\1008030.006\cchpx64.sys
.
.
((((((((((((((((((((((((((((( SnapShot@2012-01-02_23.11.44 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-01-21 02:23 . 2012-01-03 00:00 54790 c:\windows\system32\WDI\ShutdownPerformanceDiagnostics_SystemData.bin
+ 2006-11-02 15:45 . 2012-01-03 00:00 80506 c:\windows\system32\WDI\BootPerformanceDiagnostics_SystemData.bin
+ 2010-02-25 17:08 . 2012-01-03 00:00 11080 c:\windows\system32\WDI\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-3195396569-1126644735-1770583414-1000_UserData.bin
- 2012-01-02 23:08 . 2012-01-02 23:08 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2012-01-02 23:57 . 2012-01-02 23:57 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2012-01-02 23:57 . 2012-01-02 23:57 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2012-01-02 23:08 . 2012-01-02 23:08 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2012-01-02 23:57 . 2009-10-07 06:46 131608 c:\windows\Temp\logishrd\LVPrcInj02.dll
- 2012-01-02 23:08 . 2009-10-07 06:46 131608 c:\windows\Temp\logishrd\LVPrcInj02.dll
- 2012-01-02 23:08 . 2009-10-07 06:47 109080 c:\windows\Temp\logishrd\LVPrcInj01.dll
+ 2012-01-02 23:57 . 2009-10-07 06:47 109080 c:\windows\Temp\logishrd\LVPrcInj01.dll
- 2011-02-13 12:28 . 2012-01-02 23:07 402040 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
+ 2011-02-13 12:28 . 2012-01-02 23:56 402040 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
- 2011-03-27 23:22 . 2012-01-02 23:07 1421000 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-3195396569-1126644735-1770583414-1000-8192.dat
+ 2011-03-27 23:22 . 2012-01-02 23:56 1421000 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-3195396569-1126644735-1770583414-1000-8192.dat
+ 2006-11-02 12:33 . 2012-01-02 23:56 11010048 c:\windows\system32\SMI\Store\Machine\schema.dat
- 2006-11-02 12:33 . 2011-12-25 16:58 11010048 c:\windows\system32\SMI\Store\Machine\schema.dat
+ 2012-01-02 23:39 . 2012-01-02 23:39 10936320 c:\windows\ERDNT\Hiv-backup\schema.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Logitech Vid"="c:\program files (x86)\Logitech\Logitech Vid\Vid.exe" [2010-05-11 6061400]
"SpybotSD TeaTimer"="c:\program files (x86)\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 138240]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2011-05-27 15147400]
"Pando Media Booster"="c:\program files (x86)\Pando Networks\Media Booster\PMB.exe" [2011-08-10 3077528]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"SmartWiHelper"="c:\program files\Sony Corporation\SmartWi Connection Utility\SmartWiHelper.exe" [2009-03-06 77824]
"Intuit SyncManager"="c:\program files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2008-09-09 623880]
"RegistrationReminder"="c:\program files\Sony\First Experience\OOBEFcdRegistration.exe" [2009-03-24 2053936]
"VAIORegistration"="c:\program files\Sony\First Experience\WelcomeLauncher.exe" [2008-06-26 16384]
"VAIOSurvey"="c:\program files (x86)\Sony\VAIO Survey\VAIO Sat Survey.exe" [2008-07-25 385024]
"ISBMgr.exe"="c:\program files (x86)\Sony\ISB Utility\ISBMgr.exe" [2008-12-18 317288]
"LogitechQuickCamRibbon"="c:\program files\Logitech\Logitech WebCam Software\LWS.exe" [2009-10-14 2793304]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-09-07 37296]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-07-05 421888]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"TkBellExe"="c:\program files (x86)\Real\RealPlayer\Update\realsched.exe" [2011-11-06 273528]
"Monitor"="c:\program files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe" [2011-11-12 268640]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
QuickBooks Update Agent.lnk - c:\program files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2008-9-11 984352]
WinZip Quick Pick.lnk - c:\program files (x86)\WinZip\WZQKPICK.EXE [2010-4-5 494920]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
2009-01-19 20:49 98304 —-a-w- c:\windows\System32\VESWinlogon.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate1cab640c9525a1;Google Update Service (gupdate1cab640c9525a1);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-25 133104]
R2 lxddCATSCustConnectService;lxddCATSCustConnectService;c:\windows\system32\spool\DRIVERS\x64\3\\lxddserv.exe [2007-05-25 34224]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-04-05 132656]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-25 133104]
R3 LeapFrog-USBLAN;LeapFrog-USBLAN;c:\windows\system32\DRIVERS\btblan.sys [x]
R3 SOHCImp;VAIO Media plus Content Importer;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2009-01-20 120104]
R3 SOHDBSvr;VAIO Media plus Database Manager;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe [2009-01-20 70952]
R3 SOHDms;VAIO Media plus Digital Media Server;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2009-01-20 390440]
R3 SOHDs;VAIO Media plus Device Searcher;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2009-01-20 75048]
R3 SOHPlMgr;VAIO Media plus Playlist Manager;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe [2009-01-20 91432]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\Drivers\NISx64\1008000.029\SYMNDISV.SYS [x]
R3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2009-01-20 394536]
R3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2009-01-17 110376]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 1020768]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1008030.006\SYMEFA64.SYS [x]
S1 BHDrvx64;Symantec Heuristics Driver;c:\windows\System32\Drivers\NISx64\1008030.006\BHDrvx64.sys [x]
S1 ccHP;Symantec Hash Provider;c:\windows\System32\Drivers\NISx64\1008030.006\ccHPx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20100429.001\IDSvia64.sys [2010-03-05 466992]
S2 LVPrcS64;Process Monitor;c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe [2009-10-07 191000]
S2 lxdd_device;lxdd_device;c:\windows\system32\lxddcoms.exe [2007-05-25 567216]
S2 McciCMService64;McciCMService64;c:\program files\Common Files\Motive\McciCMService.exe [2010-02-02 517632]
S2 Norton Internet Security;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\16.8.3.6\ccSvcHst.exe [2011-09-22 117648]
S2 SampleCollector;Intel® Sample Collector;c:\program files\Sony\VAIO Care\collsvc.exe [2008-09-30 167424]
S2 uCamMonitor;CamMonitor;c:\program files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2008-09-18 104960]
S2 VAIO Power Management;VAIO Power Management;c:\program files\Sony\VAIO Power Management\SPMService.exe [2008-12-19 411496]
S2 VCFw;VAIO Content Folder Watcher;c:\program files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2009-01-14 5184872]
S3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\windows\system32\DRIVERS\ArcSoftKsUFilter.sys [x]
S3 CAXHWAZL;CAXHWAZL;c:\windows\system32\DRIVERS\CAXHWAZL.sys [x]
S3 LVPr2M64;Logitech LVPr2M64 Driver;c:\windows\system32\DRIVERS\LVPr2M64.sys [x]
S3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\DRIVERS\SFEP.sys [x]
S3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk60x64.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2012-01-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-25 17:29]
.
2012-01-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-25 17:29]
.
.
——— x86-64 ———–
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-01-06 6956576]
"Skytel"="c:\program files\Realtek\Audio\HDA\Skytel.exe" [2009-01-06 1833504]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-05-21 1220392]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-11-29 151064]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-11-29 209432]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-11-29 181784]
"lxddmon.exe"="c:\program files (x86)\Lexmark 2500 Series\lxddmon.exe" [2007-06-12 291760]
"lxddamon"="c:\program files (x86)\Lexmark 2500 Series\lxddamon.exe" [2007-04-30 20480]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
——- Supplementary Scan ——-
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 10.0.0.1
CLSID: {603d3801-bd81-11d0-a3a5-00c04fd706ec} - %SystemRoot%\SysWow64\browseui.dll
FF - ProfilePath - c:\users\Jaela\AppData\Roaming\Mozilla\Firefox\Profiles\9ks0ijtl.default\
FF - prefs.js: network.proxy.type - 4
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-Windows Defender - c:\program files (x86)\Windows Defender\MSASCui.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\16.8.3.6\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files (x86)\Norton Internet Security\Engine\16.8.3.6\diMaster.dll\" /prefetch:1"
–
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\SampleCollector]
"ImagePath"="\"c:\program files\Sony\VAIO Care\collsvc.exe\" \"/service\" \"/counter=\Processor(_Total)\% Processor Time:5\" \"/counter=\PhysicalDisk(_Total)\Disk Bytes/sec:5\" \"/counter=\Network Interface(*)\Bytes Total/sec:5\" \"/directory=inteldata\""
.
——————— LOCKED REGISTRY KEYS ———————
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10e.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10e.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10e.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10e.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10e.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10e.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]
@Denied: (A 2) (Everyone)
@="IFlashBroker3"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@="Shockwave Flash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@=""
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@="FlashBroker"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
———————— Other Running Processes ————————
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Bonjour\mDNSResponder.exe
c:\program files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
c:\program files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
c:\program files (x86)\Common Files\LogiShrd\LVMVFM\LVPrS64H.exe
c:\program files (x86)\Common Files\Motive\McciCMService.exe
c:\program files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\program files (x86)\Sony\VAIO Event Service\VESMgr.exe
c:\windows\SysWOW64\DllHost.exe
c:\program files\Sony\VAIO Care\listener.exe
c:\program files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
c:\windows\SysWOW64\DllHost.exe
c:\program files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
c:\program files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
c:\program files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
c:\program files\Sony Corporation\SmartWi Connection Utility\CCP.exe
c:\program files (x86)\Common Files\Logishrd\LQCVFX\COCIManager.exe
c:\program files\Sony Corporation\SmartWi Connection Utility\PowerManager.exe
c:\program files\Sony Corporation\SmartWi Connection Utility\ThirdPartyAppMgr.exe
c:\program files\Sony Corporation\SmartWi Connection Utility\UIManager.exe
.
**************************************************************************
.
Completion time: 2012-01-02 18:30:17 - machine was rebooted
ComboFix-quarantined-files.txt 2012-01-03 00:30
.
Pre-Run: 78,572,326,912 bytes free
Post-Run: 78,306,811,904 bytes free
.
- - End Of File - - 2C0091C5638CF1E0E50E2A547DA2E2C2
Hi Jaela,
Disable Spybot S-D Tea Timer
TeaTimer needs to be disabled so that its protection does not interfere with fixes.
TeaTimer can be re-enabled once the computer is clean.
1. Open Spybot-S&D in Advanced Mode.
2. If it is not already set to do this go to the "Mode" menu and select "Advanced Mode".
3. On the left hand side, click on "Tools".
4. Then click on the Resident Icon in the List.
5. Uncheck "Resident TeaTimer" and OK any prompts.
6. Restart your computer.
———-
CAUTION : Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
———-
I haven't abandoned this thread. The kids went to bed late last night and I wasn't able to run the ComboFix. Going try again tonight. Thanks for your patience and all your help!
Thanks for letting me know.
I've been trying to run ComboFix. Tonight I actually have a few hours to kill, so I've let it go. It's been saying for over an hour that it's "Preparing Log Report." How long does that take?