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Very slow system, unable to run any programmes [Closed]

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Post #1 last edited
Hi. I have a Dell latitude D820 about 5 years old. This laptop has been very slow for quite a while but now its got worse. I am unable to run any programmes without receiving errors saying NOT FOUND, or unable to find a programme to run the file with. It is very frustrating the only security software i have is AVG but i dont think its doing anything to protect the system. Any help will be appreciated. I am posting my Hijack This log. Thanks.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 17:45:13, on 01/01/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17106)
Boot mode: Normal

Running processes:
C:WINDOWSSystem32smss.exe
C:PROGRA~1AVGAVG2012avgrsx.exe
C:Program FilesAVGAVG2012avgcsrvx.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32spoolsv.exe
C:Program FilesCommon FilesAppleMobile Device SupportAppleMobileDeviceService.exe
C:Program FilesAVGAVG2012avgwdsvc.exe
C:Program FilesBonjourmDNSResponder.exe
C:Program FilesJavajre6binjqs.exe
C:WINDOWSsystem32HPZipm12.exe
C:Program FilesMicrosoftSearch Enhancement PackSeaPortSeaPort.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSSystem32WLTRYSVC.EXE
C:WINDOWSSystem32bcmwltry.exe
C:Program FilesAVGAVG2012avgnsx.exe
C:Program FilesAVGAVG2012AVGIDSAgent.exe
C:Program FilesAVGAVG2012avgemcx.exe
C:WINDOWSExplorer.EXE
C:WINDOWSSystem32svchost.exe
C:Program FilesMozilla Firefoxfirefox.exe
C:Documents and SettingsAdminDesktopHiJackThis.exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://uk.msn.com/
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant =
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,First Home Page = http://g.msn.com/1me10IE8ENUS/701
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:Program FilesAVGAVG2012avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:PROGRA~1SPYBOT~1SDHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:Program FilesMicrosoftSearch Enhancement PackSearch HelperSEPsearchhelperie.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program FilesJavajre6binjp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:Program FilesJavajre6libdeployjqsiejqs_plugin.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM..Run: [IgfxTray] C:WINDOWSSystem32igfxtray.exe
O4 - HKLM..Run: [HotKeysCmds] C:WINDOWSSystem32hkcmd.exe
O4 - HKLM..Run: [Persistence] C:WINDOWSSystem32igfxpers.exe
O4 - HKLM..Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM..Run: [Broadcom Wireless Manager UI] C:WINDOWSSystem32WLTRAY.exe
O4 - HKLM..Run: [NeroFilterCheck] C:WINDOWSsystem32NeroCheck.exe
O4 - HKLM..Run: [Adobe Photo Downloader] "C:Program FilesAdobePhotoshop Album Starter Edition3.0Appsapdproxy.exe"
O4 - HKLM..Run: [UserFaultCheck] %systemroot%system32dumprep 0 -u
O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre6binjusched.exe"
O4 - HKLM..Run: [AVG_TRAY] "C:Program FilesAVGAVG2012avgtray.exe"
O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeQTTask.exe" -atboottime
O4 - HKLM..Run: [AppleSyncNotifier] C:Program FilesCommon FilesAppleMobile Device SupportAppleSyncNotifier.exe
O4 - HKLM..Run: [iTunesHelper] "C:Program FilesiTunesiTunesHelper.exe"
O4 - HKLM..Run: [Adobe Reader Speed Launcher] "C:Program FilesAdobeReader 8.0ReaderReader_sl.exe"
O4 - HKLM..Run: [Adobe ARM] "C:Program FilesCommon FilesAdobeARM1.0AdobeARM.exe"
O4 - HKCU..Run: [CTFMON.EXE] C:WINDOWSsystem32ctfmon.exe
O4 - HKCU..Run: [SpybotSD TeaTimer] C:Program FilesSpybot - Search & DestroyTeaTimer.exe
O4 - HKCU..Run: [msnmsgr] "C:Program FilesWindows LiveMessengermsnmsgr.exe" /background
O4 - HKCU..Run: [Messenger (Yahoo!)] "C:Program FilesYahoo!MessengerYahooMessenger.exe" -quiet
O4 - HKCU..Run: [ISUSPM] "C:Program FilesCommon FilesInstallShieldUpdateServiceISUSPM.exe" -scheduler
O4 - HKUSS-1-5-19..Run: [CTFMON.EXE] C:WINDOWSSystem32CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-20..Run: [CTFMON.EXE] C:WINDOWSSystem32CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUSS-1-5-18..Run: [CTFMON.EXE] C:WINDOWSSystem32CTFMON.EXE (User 'SYSTEM')
O4 - HKUS.DEFAULT..Run: [CTFMON.EXE] C:WINDOWSSystem32CTFMON.EXE (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2OFFICE11REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:PROGRA~1SPYBOT~1SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:PROGRA~1SPYBOT~1SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O10 - Unknown file in Winsock LSP: c:windowssystem32nwprovau.dll
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://site.ebrary.com/lib/abertay/support…s/ebraryRdr.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1188040068218
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1191323255453
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O16 - DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} (Java Plug-in 1.6.0_13) -
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} (Java Plug-in 1.6.0_17) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.adobe.com/pub/shockwave/…ash/swflash.cab
O17 - HKLMSystemCCSServicesTcpip..{4543B0D6-2C51-4D67-8B98-6221BCA9B07A}: NameServer = 212.239.33.10
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:Program FilesAVGAVG2012avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:PROGRA~1COMMON~1SkypeSKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:WINDOWSSystem32browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:WINDOWSSystem32browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:Program FilesCommon FilesAppleMobile Device SupportAppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:Program FilesAVGAVG2012AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:Program FilesAVGAVG2012avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:Program FilesBonjourmDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:Program FilesCommon FilesInstallShieldDriver1050Intel 32IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodbiniPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:Program FilesJavajre6binjqs.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:Program FilesMcAfee Security Scan2.0.181McCHSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:WINDOWSsystem32HPZipm12.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - Unknown owner - C:Program FilesSpyware Doctorsvcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:Program FilesSpyware Doctorswdsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:WINDOWSSystem32WLTRYSVC.EXE

–
End of file - 9734 bytes
Post #2
Hi and Welcome!! :) My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Watch Topic button to the right of your topic title and then choosing the notification method ( Recommended: Inmediate Notification)
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

IMPORTANT NOTE : Please do not delete anything unless instructed to.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.
Doing so could make your system inoperable and could require a full reinstall of your OS losing all your programs and data.

Vista and Windows 7 users:
These tools MUST be run from the executable (.exe) every time you run them
with Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.
———-

Please download DDS from one of the following links and save it to your desktop.
    • DDS.scr
    • DDS.pif
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments, attach.txt will open in a second window.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
———-

Please download aswMBR to your desktop.

  • Double click the aswMBR icon to run it.
    Vista and Windows 7 users right click the icon and choose "Run as administrator".
  • Click the Scan button to start scan.
  • When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.

[external image: Posted Image]
Click the image to enlarge it
———-

In your next reply please post both of the logs created by DDS and the log created by aswMBR.exe. :)

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