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Windows startup error message

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This has been going on for as long as i can remember…at least a year…

it gets a little annoying and I figured I'd try to find a way to fix it…any ideas?

I just had virtumonde removed in the malware section of the forum…maybe that had something to do with it…

http://forums.whatthetech.com/index.php?sh…mp;#entry765110

any help would be appreciated…

Pepp

==================================================

We apologize for the inconvenience, but Windows did not start successfully. A
recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was
auotomatically shut down to protect your files and folders, choose Last
good Configuration to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or
the Power or Reset was pressed, or if you aren't sure what caused the
problem, choose Start Windows Normally.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last known Good Configuration (your most recent settings that worked)

Start Windows Normally

Use the up and down arrow keys to move the highlight to your choice.
Seconds until Windows starts: 30
=======================================================
This error announcement and boot options occurs (as the announcement states) when either hardware or software have been installed with a result of corrupting the Windows Operating System files.

If the alert had been the first time, or very recent, it might be possible for you to recall… "Oh yeah, I recently installed "abc-hardware" or "xyz-software" " and most often uninstalling and reinstalling the hardware or software could solve the problem. But as you've said, it's been happening for a long time.

Since this problem is not "fatal" but is persistently annoying, we can try some of the basic maintenance procedures and a few routes of trouble-shooting in hopes of discovering and repairing the cause.

The first possibility to explore involves possible corruption to the file structure of your Hard Drive.
There are several ways to perform CHKDSK /r to identify and correct any problems.
Here's one such method:

check out the file system by running chkdsk. Click on Start then Run, type chkdsk c: /r and press Enter. You will get the following:

The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)


Type Y and press Enter. Reboot the computer and let chkdsk run to completion. This can take an hour or more so be patient.


If this procedure does not correct your problem, we can proceed to investigating start-up applications and processes via MSCONFIG.

Please report back to us (succes or still a problem)

We can celebrate or proceed to the next options accordingly.

This error announcement and boot options occurs (as the announcement states) when either hardware or software have been installed with a result of corrupting the Windows Operating System files.

If the alert had been the first time, or very recent, it might be possible for you to recall… "Oh yeah, I recently installed "abc-hardware" or "xyz-software" " and most often uninstalling and reinstalling the hardware or software could solve the problem. But as you've said, it's been happening for a long time.

Since this problem is not "fatal" but is persistently annoying, we can try some of the basic maintenance procedures and a few routes of trouble-shooting in hopes of discovering and repairing the cause.

The first possibility to explore involves possible corruption to the file structure of your Hard Drive.
There are several ways to perform CHKDSK /r to identify and correct any problems.
Here's one such method:

check out the file system by running chkdsk. Click on Start then Run, type chkdsk c: /r and press Enter. You will get the following:

The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)


Type Y and press Enter. Reboot the computer and let chkdsk run to completion. This can take an hour or more so be patient.


If this procedure does not correct your problem, we can proceed to investigating start-up applications and processes via MSCONFIG.

Please report back to us (succes or still a problem)

We can celebrate or proceed to the next options accordingly.


Thanks…:)

will post what is found…or not…
Okay…still shows the same screen at startup… but when chkdsk was running I noted some things it said it fixed…but that still didn't help ==================================================== stage 3 of 5 ChckDsk verifying security descriptors Repairing an index entry with id 4377 in index $SII of file 9 Repairing file records segment deleting index entry with ID 4377 from index $SDH of file 9 Cleaning up 9911unused index entries from $SII of file 9 Fixing mirror copy of sector descriptors data stream ============================================= then it finished … and still upon restart there is the error… hope that helps diagnose it more… Thanks, Pepp
Run CHKDSK /r again. This time CHKDSK should not find nor correct anything, since hopefully all disk errors have already been addressed. However, if you again encounter a few corrections being made by CHKDSK, we should begin thinking about the health of that disk. Please post back with results. Next we can have a look at Driver Start-ups that may be interferring.
Please consider running this simple utility that will help you get control of programs and processes that you wish to have running active, or not.

CodeStuff-Starters
http://www.snapfiles.com/get/Starter.html

Download and install, agreeing to the licensing terms and allow to install with all of the default settings as preselected in the installation wizard.

When you finally allow CodeStuff-Starters to run
It will preselect StartUps Tab -
  • Click on File
  • Select - save as .HTML (name the report file - Startups 12 29 2011.html

Right-click on Startups 12 29 2011.html
Select – Send To – Compressed (zipped) folder

Please post Startups 12 29 2011.html in your next reply
In your next reply, post the file as an attached file (use browse and upload buttons – at the bottom-right corner of your topic posting window where you are typing your next reply)

Please do not make any changes with Code-Stuff Starters, until after you post the requested information above and receive recommendations from a helper here.

Best Regards
Hi pepperidge,

Any chance you "upgraded" this machine from Windows 98 or Windows Millenium, up to XP?
If so, did you install XP via UpGrade, vs. Clean full format and fresh install of XP?

I ask because it appears that you have items running, that might be associated with an older operating system, or applications and processes appropriately used on older operating systems.

You can use CodeStuff Starters do "disable" all the items except:

– MSC C:\Programfiles\Microsoft Security Client\msseces.exe <– this is the graphical interface utility for your Microsoft Security Essentials <– Keep it enabled

– CTFmon.exe C:\Windows]System32]CTFMON.exe <– this item cannot be disabled via CodeStuff, but is trivial and not likely to be a problem. <– keep it.

– cdloader <– MagicJack <– if you use this utility for making and receiving phone calls, you must keep it. Otherwise disable it.

Disabling all the others, will remove them from the startup cue at boot time, but they will be available to you when you start the related program during the ordinary course of performing work with your computer. They will still be there and usable if needed, just not clogging up the StartUp list during boot.

Let us know if this helps, or if you have questions about particular items before disabling.
to answer your question: this PC came from Dell with Win XP Pro installed from the factory…never been reformatted or anything… I Disabled all but the 3 items as you suggested…then restarted and still get the same error message…this is crazy…i really thought it would be something simple I overlooked somewhere… Thank you for your patience and all your help… Pepp
Let's have a look at your machine's boot.ini file…

It "should" look exactly like the following:

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect


The following are instructions that would allow you to view and even "EDIT" the boot.ini file.

Please do not make any changes to the boot.ini file without instruction from your helper here BEFORE making any changes if necessary.

OK, now we will procede with the instructions, but only to the point of copy/pasting the text of the boot.ini without any changes, back here into your next reply so that we can have a look for possible causes of your problem with booting.

Again… make no changes to boot.ini file without first receiving specific instructions of what to change.

The following instructions will allow you to view the text of boot.ini file, and will allow you to copy paste the text back here into your next reply.

Save a Backup Copy of Boot.ini

1.Right-click My Computer, and then click Properties.
-or-
Click Start, click Run, type sysdm.cpl, and then click OK.

2.On the Advanced tab, click Settings under Startup and Recovery.
3.Under System Startup, click Edit. This opens the file in Notepad ready for editing.
4.In Notepad, click File on the Menu bar, and then click Save As.
5.Right click in an empty area of the Save As dialog box, point to New in the context menu, and then click Folder.
6.Type a name for the new folder, for example temp, and then press the ENTER key to create the folder named temp.
7.Double-click the new folder named temp, and then click the Save button to save a backup copy of the Boot.ini file.


*** Next: Copy the entire text and paste it into your next reply
here is what it has … Thanks, Pepp ========================================== [boot loader] timeout=30 default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS [operating systems] multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn ========================================
Hello Pepp,

Sorry we haven't found the culprit as yet.
I'm sure this can be annoying for you.

I've been progressing from the "least intrusive" to the more complicated and intrusive.

The next steps involve standard MS Windows tools to assure that your boot sector and master boot record are free from corruption.
Again, these are standard MS Windows tools, whose procedures have been performed probably millions of times.
I've used them myself many times with benefit and no ill effects.

However, they are "strong" procedures that do carry a risk which could cause your machine to not boot correctly or even at all, resulting in a need to perform a Repair Installation of Windows XP.

Therefore – we take a pause to consider
– are all of your important documents, pictures, tunes, media and files backed up to separate external storage?
– are there application software installations for which you would need installation software and activation code or password? <– are these backed up
– do you have access to a complete disk-backup system such as Acronis, Paragon, Macrium, etc. Have you recently backed up?

Once you are confident that your valued materials are safely backed up we can continue.

Again, these will be "standard" Microsoft tools used in commonly prescribed manner.
The risk is very small…. but it exists. Therefore my comments about backing up.

During your work with NoodleTech, you installed ComboFix which would have installed Microsoft Recovery Console.
We will be working from Recovery Console.

Let me know when you are ready to procede.
I will try to find a suitable back up program to do this…there is about 9 years worth of "stuff" built up on this machine and it would take months to sort through all of it to determine what is worthy of saving so a complete backup I guess would be necessary…

I often thought of reformatting to a clean slate, just to bring it back up to speed…

I have a 70gb internal second hard drive hooked up to it for media files etc… would it be as simple as just dragging important files onto that hard drive…

I really don't know where to start with backing up files…are those programs you spoke of designed to help me decide what needs to be backed up?

how do you back up programs/software other than having the install disk in case something goes wrong?

If you can point me to any "how to" articles that would help me decide what exactly is necessary to back up and maybe something that would help me decide what else should be backed up sure would be helpful…I don't mind reading large articles or even books if need be…

Thanks again for all your help

Pepp
Hi Pepp,

What and how to back-up is a large question.
Add the condition of "(9) nine years of stuff" and it becomes larger.

However, this discussion and your attention to back-up is timely, if a bit overdue, since you recently encountered an infection that could have put the machine's operating system, application software, and your nine years of work….. at risk.
Add that you are still having operating system errors (though only annoyances at this point) which could also put your nine years of work at risk.

Having someone else tell you what needs to be backed up, is a little like someone coming into your home with the announcement that you will be moving, and they will decide what you take with you. They might be experienced and good at moving, but are bound to have different priorities than yourself.

With that said, there are some standard places where items of importance are commonly stored:

Windows XP. All of these folders reside inside C:\Documents and Settings\login, where login is the name you use when you log into Windows:
• My Documents
• Desktop
• Application Data
• Favorites
• Local Settings\Application Data
Vista/Windows 7, where you can find these folders inside C:\Users\login:
• Documents
• Pictures
• Desktop
• Music
• Contacts
• Videos
• AppData
• Favorites


But that's not all.

Often people create additional folders in which to save important types of information.
Only the owner/user would know.

Specific Software applications may also create unique locations where files from that application are saved.

Other items which I think are important are often overlooked and may not have been saved.
–Drivers
—- I keep a folder which includes chipset and device driver .inf or .exe files from the manufacturer or motherboard manufacturer website
–Software installation media
—- I keep a folder of applications software installation files and necessary password or activation keys
–Backups
—- I keep a folder that contains both my whole-system backups and specific applicaiton software product file backups
–Hardware Inventory
—- I keep an original and updated copy of Belarc Advisor which gives me a printout of Hardware, operating system, OS updates and patches, installed software, and Product Keys for at least MS operating sytem and Office

Where to keep backups?

If your machine experiences a catastrophic loss, it does little good to have backups saved to the internal hard drive that may have just failed.

I keep two external hard drives, upon which I regularly back up my whole system, plus separately backup important files that I might need to access more regularly.
I als have a third hard drive installed in my machine(s) upon which I also backup the same material (not possible with most laptops)

So as a general rule, I have three locations where I can retrieve up-to-date backup of my computer's files.
Some folks keep the third of the three in a locked fireproof off-site location.

What you decide to do with the "where" question, is up to you.
But I urge you to include at least one separate external HD location.

At this point, "what" to back up is an easy answer…. Everything!

I use Acronis True Image Home - A software that enables the user to create a full holographic .iso image of the entire operating system, utilities, application software, and saved files. All in one large backup folder that can be used to restore the computer to its exact healthy condition, in the event of catastrophic loss. Acronis also allows the user to create a bootable startup cd/dvd with which the owner can start and restore a computer that is otherwise dead or unable to function due to software corruption…. of to restore after installation of new hardware if hardware failure provoked the problem.

There are three fee-based softwares that are worth recommending and investigating: Acronis, Paragon, Macrium
There are some free softwares that are touted as being good alternatives, but I rely upon Acronis and it has never let me down.
And yes…. I've had to use it on my own machines as well as dozens of machines owned by others who I help here locally.

Here are a couple of quick but sensible how-to topics that may be of interest to you:

http://ask-leo.com/so_what_should_i_backup.html

http://ask-leo.com/macrium_reflect_1_downl…installing.html

Microsoft has also entered the picture with an apparently competent backup system beginning in Windows 7,
I have not yet used it, and will probably continue using Acronis.

Here is a starter topic which will introduce you to the Windows backup system:
For folks running Windows 7, there is a native backup system with at least 3 layers of automated backup. Here’s how to use it and how to retrieve material that was backed up.
http://techtalk.pcpitstop.com/2011/08/18/w…a-in-windows-7/

If you find it useful, you can search for other similar.
_____________________

Now back to the next steps I have in mind regarding your present annoying problem.
They will probably perform as expected, whether or not they actually solve your problem.
They probably won't cause any damage. They never have for me. But the risk exists.

Since the risk exists, I urge you to put a competent backup system into place before progressing.
And after 9 years, you might think it is also a good idea, particularly because you have occasionally considered format and reinstall.

If you do eventually consider format and reinstall… it will probably be an all-day project for you.
And it will be a problematic and discouraging project if you haven't already put a back-up plan into motion.

Keep us informed with your progress and plans.

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