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Spyware / Malware / Virus Removal

Ping.exe [Solved]

10 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hi Skyler227,

Looks ok. We'll do a quick update then remove the tools and send you on your way. Please do these in the order posted.

Your java is out of date. Click your start button, open Control panel.
  • Locate the Java icon (it looks like a coffee cup)
  • double click it to open it
  • click the Update tab
  • Click update now

Next

Next, Double click on OTL.exe
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
  • Do Not copy the word CODE
  • please note the fix starts with the :
:Services

:Commands
[emptytemp]

Then click the Run Fix button at the top
  • Let the program run unhindered
No need to post the log.

From your desktop, please delete, if present
  • any notepads/logs that we created
  • aswMBR.exe
  • mbr.dat
  • mbr.zip


In order to properly remove combofix from your computer we need a copy that is downloaded directly to your desktop. You ran it from a temporary location so please download a new copy and save it to your desktop. Do not run it, we will need it for the uninstall.

You can get a new copy from

Link 1
Link 2

Next

Click the Start button, click Run. Copy and paste the following line into the run box and click OK (don't miss the first " mark)

"%userprofile%\desktop\combofix.exe" /uninstall



Next

Open OTL then click the Clean Up button. You may get prompted by your firewall that OTL wants to contact the internet - allow this. A cleanup.txt will be downloaded, a message dialog will ask you if you want to proceed with the cleanup process, click Yes. This will do some clean up tasks and delete some of the tools you have downloaded plus itself.

I suggest you keep MBAM. Keep it updated and use it regularly.


Updates and upgrades

* Please install the antivirus program of your choice. *

Avast
Help and support can be found here Avast Forum
AVG
Help and support can be found here AVG Forum
Antivir PersonalEditionClassic
Help and support can be found here Avira Personal Support Forum
Microsoft Security Essentials
Support



You have an older version of Adobe Reader. You can download the current version HERE

You may want to consider Foxit Reader instead. It may be a bit lighter on resources.

Visit their support forum
Foxit Forum

In either case you should uninstall Adobe Acrobat Reader 3.01 first. Be sure to move any PDF documents to another folder first though.


Some Recommendations and prevention tips

Basic security consists of 1 antivirus program, 1 resident antispyware program, 1 on demand antispyware program and a firewall. Assuming you have installed the antivirus program all ready you should be ok.



You can use Spybot to install a custom Hosts file
1-Left-click the "Spybot - Search & Destroy" shortcut to open the program
2-Right-click an item in the list of immunizations and click "Deselect All."
3-Scroll down to the bottom of the list and click the checkbox to the left of "Global (Hosts)" under the "Windows" header.
4-Click "Immunize" on the Spybot toolbar.


-Secure your Internet Explorer

From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.


- Keeping your Windows up-to-date is crucial to your computer's security. Please go to the Windows Update Site (using Internet Explorer) and download and install all critical updates on a regular basis


- Make sure you have reset Automatic Updates to your chosen optionClick your start button > Control Panel > System > Automatic Updates tab


- Keep your antivirus program updated, as well as any other security programs you have.


-More tips and programs can be found HERE

Please post back if you have any problems.

Take care :adios:

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