ClissaT
Topic Starter
My computer is running painfully slow & CPU is running at 100% pretty much all the time. I found the ‘searchqu.com/418’ problem when trying to return my ‘IE new tab page’ to my preferred default setting. I searched it’s name via yahoo & found this help site which informed me I had a malware. I have full AVG + AVGTuneup & have previously done all in it’s optimization processes to try to speed up my laptop. I also trialed full version of Malwarebytes but it hangs.
In preparation to start this new topic I tried to follow your initial instructions to download & run DDS. However the first link didn’t work & link2 said it was a screen saver. So I closed the window & tried OTL instead.
I noted OTL was set to scan new files less than 30days old. Searchqu entered my computer 01Sep2011 making it more than 30days old so it maynot be showing up. The other thing I noted while reading through the Extras.Txt notepad was that the internal clock is set wrong. At the bottom are listed ‘Application Events’ showing the times an event happened. It seems the clock is running about 12hrs slow since it listed an event of the MBam hang as occurring at 10/01/2011 6:44:47pm when it actually happened at 10/02/2011 6:44 am aprox (this morning). If this time clock issue is not related to this current searchqu problem I will start a new topic in the correct category later.
Below are the 2 notepad files produced by OTL after the initial scan:-
Notepad files were too big making this window unstable. I have attached the OTL.Txt - Notepad file because it is 240k.
Below is the Extras.Txt - Notepad file:-
OTL Extras logfile created on: 10/2/2011 11:40:32 AM - Run 1
OTL by OldTimer - Version 3.2.29.1 Folder = C:\Documents and Settings\Clarissa Townsend\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
2.00 Gb Total Physical Memory | 1.03 Gb Available Physical Memory | 51.52% Memory free
4.85 Gb Paging File | 3.99 Gb Available in Paging File | 82.31% Paging File free
Paging file location(s): C:\pagefile.sys 3069 3072 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 149.05 Gb Total Space | 84.91 Gb Free Space | 56.97% Space Free | Partition Type: NTFS
Computer Name: YOUR-83675754A1 | User Name: Clarissa Townsend | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] – rundll32.exe shell32.dll,Control_RunDLL "%1",%*
[HKEY_CURRENT_USER\SOFTWARE\Classes\]
.html [@ = htmlfile] – Reg Error: Key error. File not found
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
cplfile [cplopen] – rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] – "%1" %*
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] – %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] – %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 1
"FirewallOverride" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008
"5985:TCP" = 5985:TCP:*:Disabled:Windows Remote Management
"80:TCP" = 80:TCP:*:Disabled:Windows Remote Management - Compatibility Mode (HTTP-In)
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe" = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe:*:Enabled:Logitech Desktop Messenger – (Logitech)
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe" = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe:*:Disabled:Logitech Desktop Messenger – (Logitech)
"C:\Program Files\AVG\AVG10\avgmfapx.exe" = C:\Program Files\AVG\AVG10\avgmfapx.exe:*:Enabled:AVG Installer – (AVG Technologies CZ, s.r.o.)
"C:\Program Files\Seagate\Seagate Dashboard\HipServAgent\HipServAgent.exe" = C:\Program Files\Seagate\Seagate Dashboard\HipServAgent\HipServAgent.exe:*:Enabled:SeagateHipServAgent – (Axentra Corporation)
"C:\Program Files\AVG\AVG10\avgdiagex.exe" = C:\Program Files\AVG\AVG10\avgdiagex.exe:*:Enabled:AVG Diagnostics 2011 – (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG10\avgnsx.exe" = C:\Program Files\AVG\AVG10\avgnsx.exe:*:Enabled:Online Shield – (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG10\avgam.exe" = C:\Program Files\AVG\AVG10\avgam.exe:*:Enabled:AVG Alert manager – (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG10\avgemcx.exe" = C:\Program Files\AVG\AVG10\avgemcx.exe:*:Enabled:Personal E-mail Scanner – (AVG Technologies CZ, s.r.o.)
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{007F778D-F15C-4EAB-AE92-071D21FAF632}" = Adobe Photoshop Elements 9
"{008D69EB-70FF-46AB-9C75-924620DF191A}" = TOSHIBA Speech System SR Engine(U.S.) Version1.0
"{02EED746-8C5A-43C8-BB3D-D29C8B363A4D}" = TOSHIBA Zooming Utility
"{0840B4D6-7DD1-4187-8523-E6FC0007EFB7}" = Windows Live ID Sign-in Assistant
"{08D2E121-7F6A-43EB-97FD-629B44903403}" = Microsoft_VC90_CRT_x86
"{0CB9668D-F979-4F31-B8B8-67FE90F929F8}" = Bonjour
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG5200_series" = Canon MG5200 series MP Drivers
"{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}" = Sonic DLA
"{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}" = Utility Common Driver
"{12B3A009-A080-4619-9A2A-C6DB151D8D67}" = TOSHIBA Assist
"{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}" = YouTube Downloader 3.3
"{1D4EE8FE-F31C-4258-9360-5B8B8309B14B}" = Adobe Premiere Elements 9 Content
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{25080974-6FD5-4230-8C95-E1F8677D0FF6}" = E*TRADE Pro Client
"{25175695-4B20-4298-9F34-C2C57CD277B3}" = Elements STI Installer
"{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java™ 6 Update 26
"{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com
"{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}" = QuickTime
"{2A3A4BD6-6CE0-4E2A-80D2-1D0FF6ACBFBA}" = LG United Mobile Driver
"{2E8EAC71-BFE4-417A-88F0-5A1BDFBCF5D3}" = Logitech SetPoint
"{2FCE4FC5-6930-40E7-A4F1-F862207424EF}" = InterVideo WinDVD Creator 2
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{37AB0223-AF54-49C5-92AA-BFC9648CD323}" = Adobe Premiere Elements 9 HD Content 3
"{3A57482F-BEBC-47E4-ADA1-6302403C7E50}" = TOSHIBA Accessibility
"{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{3C52E7DA-C431-4239-B66B-1BF703D5B194}" = Windows Live Photo Gallery
"{3CBBE028-978B-4876-ABC1-EF9ED6C20C4E}" = Adobe Premiere Elements 9 Content 2
"{3FBF6F99-8EC6-41B4-8527-0A32241B5496}" = TOSHIBA Speech System TTS Engine(U.S.) Version1.0
"{433EACD8-4747-4A6A-826A-FFA9F39B0D40}" = Elements 9 Organizer
"{43F8F1E5-C740-4293-A309-EA9DD6474DB1}" = MotionDV STUDIO 5.3E LE for DV
"{48CF9A66-5F03-4025-ABD0-B3A3FA095A59}" = TOSHIBA SD Memory Card Format
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4CBA3D4C-8F51-4D60-B27E-F6B641C571E7}" = Microsoft Search Enhancement Pack
"{50316C0A-CC2A-460A-9EA5-F486E54AC17D}_is1" = AVG PC Tuneup 2011
"{50D90C59-4F5C-48BC-AFB2-38475412F0CA}" = Adobe Premiere Elements 9 Content 1
"{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}" = TOSHIBA Supervisor Password
"{51F96AEC-D902-4434-A0DC-B9692A21AE7C}" = MobileMe Control Panel
"{5279374D-87FE-4879-9385-F17278EBB9D3}" = TOSHIBA Hardware Setup
"{5BCA8D15-BCB6-421E-9654-238B43456A4F}" = TOSHIBA Controls
"{5D96E2B1-D9AC-46E0-9073-425C5F63E338}" = Touch and Launch
"{5ECB3A3C-980B-4D12-9724-25DCB07A1F47}" = iTunes
"{5F9AAF4A-B9B0-489D-AE67-73470A4714FE}" = Adobe Premiere Elements 9 HD Content 1
"{6748E773-5DA0-4D19-8AA5-273B4133A09B}" = SmartSound Quicktracks for Premiere Elements 9.0
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{695B13B2-7919-4EC5-8601-092F0D2DE069}" = AVG 2011
"{6A92E5C5-0578-443D-91F3-92ECE5F2CAE2}" = Windows Live Writer
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{727DAFCB-E3AF-46E3-8A38-EB9C3EAA0A88}" = AVG 2011
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7900D3A6-A9E8-4954-ACCB-AB15867978BF}" = TOSHIBA Hotkey Utility
"{7DDC3624-C631-49D1-B281-82EC3A27AA7C}" = Adobe Premiere Elements 9 Content 3
"{7E265513-8CDA-4631-B696-F40D983F3B07}_is1" = CDBurnerXP
"{7F14F68C-17FA-4F88-B3FD-7F449C1EBF32}" = EPSON Web-To-Page
"{80977342-27E8-4FF7-8B6A-D8D89461DA7F}" = TouchPad On/Off Utility
"{85991ED2-010C-4930-96FA-52F43C2CE98A}" = Apple Mobile Device Support
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A74E887-8F0F-4017-AF53-CBA42211AAA5}" = Microsoft Sync Framework Runtime Native v1.0 (x86)
"{8B12BA86-ADAC-4BA6-B441-FFC591087252}" = TOSHIBA Virtual Sound
"{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}" = Choice Guard
"{900B1197-53F5-4F46-A882-2CFFFE2EEDCB}" = Logitech Desktop Messenger
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91120409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Standard Edition 2003
"{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}" = InterVideo WinDVD for TOSHIBA
"{91A10409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office OneNote 2003
"{92D58719-BBC1-4CC3-A08B-56C9E884CC2C}" = Microsoft_VC80_CRT_x86
"{94FB906A-CF42-4128-A509-D353026A607E}" = REALTEK Gigabit and Fast Ethernet NIC Driver
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9541FED0-327F-4DF0-8B96-EF57EF622F19}" = Sonic RecordNow!
"{995F1E2E-F542-4310-8E1D-9926F5A279B3}" = Windows Live Toolbar
"{9A97D672-6C93-4DFA-B527-DE005A761495}" = Video Stream Driver for Panasonic DVC
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9CF4A37B-A8C4-44D7-8C53-13B9D9594BB2}" = Paint.NET v3.5.8
"{9D765FA6-F2BC-40AF-8145-50808F9BDF4E}" = DVD-RAM Driver
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = ALPS Touch Pad Driver
"{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}" = CD/DVD Drive Acoustic Silencer
"{A127C3C0-055E-38CF-B38F-1E85F8BBBFFE}" = Adobe Community Help
"{A1BF9950-8CDB-468E-83FA-EACFB00EA7D5}" = Windows Live Sync
"{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}" = Segoe UI
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A38D57D1-5F29-4691-B3DD-FE4B3A7B3AFE}" = TOSHIBA Power Saver
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.1)
"{AC7EE5F1-0DE4-4256-8E43-92B73C8E6019}" = LG Bluetooth Drivers
"{AEB9948B-4FF2-47C9-990E-47014492A0FE}" = MSXML 6.0 Parser
"{AFAC914D-9E83-4A89-8ABE-427521C82CCF}" = Safari
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B2D328BE-45AD-4D92-96F9-2151490A203E}" = Apple Application Support
"{B3FED300-806C-11E0-A0D0-B8AC6F97B88E}" = Google Earth
"{B609E018-8A33-4BA9-B3D4-C1FD5AECB88C}" = Greeting Card Factory Deluxe 2.0
"{B6CF2967-C81E-40C0-9815-C05774FEF120}" = Skype Toolbars
"{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}" = Microsoft Sync Framework Services Native v1.0 (x86)
"{BDD83DC9-BEE9-4654-A5DA-CC46C250088D}" = TOSHIBA ConfigFree
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C3A11907-930D-41AC-A135-CC3B12F92011}" = Seagate Dashboard
"{C43048A9-742C-4DAD-90D2-E3B53C9DB825}" = Logitech QuickCam Software
"{C45F4811-31D5-4786-801D-F79CD06EDD85}" = SD Secure Module
"{C6CA8874-5F22-4AF0-9BE3-016BF299C536}" = Windows Live Essentials
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}" = Bluetooth Stack for Windows by Toshiba
"{D1A19B02-817E-4296-A45B-07853FD74D57}" = Microsoft_VC80_MFC_x86
"{D6F879CC-59D6-4D4B-AE9B-D761E48D25ED}" = Skype™ 5.3
"{D92BBB52-82FF-42ED-8A3C-4E062F944AB7}" = Microsoft_VC80_MFCLOC_x86
"{DB0A8A2A-4EA7-4FE3-802E-8A6DEE32696C}_is1" = Orban/Coding Technologies AAC/aacPlus Player Plugin™ 1.0
"{DBEA1034-5882-4A88-8033-81C4EF0CFA29}" = Google Toolbar for Internet Explorer
"{E240C78D-8F35-456A-8876-15FF6901B7E0}" = Adobe Premiere Elements 9 HD Content 2
"{E2AE009D-37E5-4724-A6B8-0ED6A6BA4F68}" = Elements STI Installer
"{EB9955F8-467C-47FC-90F8-12CD5DF684C3}" = Adobe Premiere Elements 9
"{EE033C1F-443E-41EC-A0E2-559B539A4E4D}" = TOSHIBA Speech System Applications
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}" = Visual C++ 2008 x86 Runtime - (v9.0.30729)
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01" = Visual C++ 2008 x86 Runtime - v9.0.30729.01
"{F40BBEC7-C2A4-4A00-9B24-7A055A2C5262}" = Microsoft Office Live Add-in 1.5
"{FB08F381-6533-4108-B7DD-039E11FBC27E}" = Realtek AC'97 Audio
"{FDB3B167-F4FA-461D-976F-286304A57B2A}" = Adobe AIR
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Photoshop Elements 9" = Adobe Photoshop Elements 9
"Adobe Premiere Elements 9 Content" = Adobe Premiere Elements 9 Content
"Adobe Premiere Elements 9 Content 1" = Adobe Premiere Elements 9 Content 1
"Adobe Premiere Elements 9 Content 2" = Adobe Premiere Elements 9 Content 2
"Adobe Premiere Elements 9 Content 3" = Adobe Premiere Elements 9 Content 3
"Adobe Premiere Elements 9 HD Content 1" = Adobe Premiere Elements 9 HD Content 1
"Adobe Premiere Elements 9 HD Content 2" = Adobe Premiere Elements 9 HD Content 2
"Adobe Premiere Elements 9 HD Content 3" = Adobe Premiere Elements 9 HD Content 3
"am-supercollapse3endless" = Super Collapse! 3 Endless
"Any Video Converter_is1" = Any Video Converter 3.2.7
"AVG" = AVG 2011
"Bejeweled 2" = Bejeweled 2
"Canon_IJ_Network_Scan_UTILITY" = Canon IJ Network Scan Utility
"Canon_IJ_Network_UTILITY" = Canon IJ Network Tool
"CanonMyPrinter" = Canon My Printer
"CanonSolutionMenuEX" = Canon Solution Menu EX
"chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Adobe Community Help
"DiskCheckup_is1" = DiskCheckup V3.0
"Easy-PhotoPrint EX" = Canon Easy-PhotoPrint EX
"EPSON Printer and Utilities" = EPSON Printer Software
"Fn-esse" = TOSHIBA Fn-esse
"Free Desktop Clock_is1" = Free Desktop Clock 2.2
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"InstallShield_{02EED746-8C5A-43C8-BB3D-D29C8B363A4D}" = TOSHIBA Zooming Utility
"InstallShield_{3A57482F-BEBC-47E4-ADA1-6302403C7E50}" = TOSHIBA Accessibility
"InstallShield_{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}" = TOSHIBA Supervisor Password
"InstallShield_{5279374D-87FE-4879-9385-F17278EBB9D3}" = TOSHIBA Hardware Setup
"InstallShield_{5BCA8D15-BCB6-421E-9654-238B43456A4F}" = TOSHIBA Controls
"InstallShield_{6748E773-5DA0-4D19-8AA5-273B4133A09B}" = SmartSound Quicktracks for Premiere Elements 9.0
"InstallShield_{7900D3A6-A9E8-4954-ACCB-AB15867978BF}" = TOSHIBA Hotkey Utility
"InstallShield_{80977342-27E8-4FF7-8B6A-D8D89461DA7F}" = TouchPad On/Off Utility
"InstallShield_{9A97D672-6C93-4DFA-B527-DE005A761495}" = Video Stream Driver for Panasonic DVC
"InstallShield_{A38D57D1-5F29-4691-B3DD-FE4B3A7B3AFE}" = TOSHIBA Power Saver
"Jigsaw Puzzle Platinum" = Jigsaw Puzzle Platinum
"Logitech Print Service" = Logitech Print Service
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware version 1.51.2.1300
"MediaNavigation.CDLabelPrint" = CD-LabelPrint
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"MP Navigator EX 4.0" = Canon MP Navigator EX 4.0
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"Nero PhotoShow Express" = Nero PhotoShow Express
"NeroMultiInstaller!UninstallKey" = Nero Suite
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"NVIDIA Drivers" = NVIDIA Drivers
"PC Diagnostic Tool" = TOSHIBA PC Diagnostic Tool
"Picasa 3" = Picasa 3
"PremElem90" = Adobe Premiere Elements 9
"PuTTY_is1" = PuTTY development snapshot 2010-08-20:r8981
"QcDrv" = Logitech® Camera Driver
"RealArcade 1.2" = RealArcade
"smartmontools" = smartmontools
"SystemRequirementsLab" = System Requirements Lab
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WinLiveSuite_Wave3" = Windows Live Essentials
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
========== HKEY_CURRENT_USER Uninstall List ==========
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"GoToMeeting" = GoToMeeting 4.8.0.723
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 9/26/2011 7:02:44 AM | Computer Name = YOUR-83675754A1 | Source = Windows Search Service | ID = 3013
Description = The entry PICTURES\PICASA\SCREEN CAPTURES\FULLSCREEN CAPTURE 9252011 105102 PM.BMP> in the
hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A
device attached to the system is not functioning. (0x8007001f)
Error - 9/26/2011 7:02:44 AM | Computer Name = YOUR-83675754A1 | Source = Windows Search Service | ID = 3013
Description = The entry PICTURES\PICASA\SCREEN CAPTURES\CPU USAGE 4 25SEP2011.JPG> in the hash map cannot
be updated. Context: Application, SystemIndex Catalog Details: A device attached
to the system is not functioning. (0x8007001f)
Error - 9/28/2011 5:37:14 AM | Computer Name = YOUR-83675754A1 | Source = WinMgmt | ID = 27
Description = WinMgmt could not open the repository file. This could be due to
insufficient security access to the "\System32\WBEM\Repository", insufficient
disk space or insufficient memory.
Error - 9/28/2011 5:37:14 AM | Computer Name = YOUR-83675754A1 | Source = SecurityCenter | ID = 1802
Description = The Windows Security Center Service was unable to establish event
queries with WMI to monitor third party AntiVirus and Firewall.
Error - 9/29/2011 7:38:56 PM | Computer Name = YOUR-83675754A1 | Source = Windows Search Service | ID = 3013
Description = The entry
in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details:
A
device attached to the system is not functioning. (0x8007001f)
Error - 9/29/2011 7:38:59 PM | Computer Name = YOUR-83675754A1 | Source = Windows Search Service | ID = 3013
Description = The entry
in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details:
A
device attached to the system is not functioning. (0x8007001f)
Error - 9/29/2011 7:39:00 PM | Computer Name = YOUR-83675754A1 | Source = Windows Search Service | ID = 3013
Description = The entry
in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details:
A
device attached to the system is not functioning. (0x8007001f)
Error - 9/30/2011 4:59:40 AM | Computer Name = YOUR-83675754A1 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
Error - 10/1/2011 6:44:47 PM | Computer Name = YOUR-83675754A1 | Source = Application Hang | ID = 1002
Description = Hanging application mbam.exe, version 1.51.0.1118, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Error - 10/1/2011 6:45:24 PM | Computer Name = YOUR-83675754A1 | Source = Application Hang | ID = 1001
Description = Fault bucket -1692901061.
[ System Events ]
Error - 9/25/2011 6:50:00 AM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7022
Description = The Freemake Service service hung on starting.
Error - 9/25/2011 6:50:00 AM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Lbd
Error - 9/25/2011 6:55:34 AM | Computer Name = YOUR-83675754A1 | Source = System Error | ID = 1003
Description = Error code 0000000a, parameter1 00000054, parameter2 00000002, parameter3
00000001, parameter4 804dbc8e.
Error - 9/26/2011 6:54:08 AM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7022
Description = The Freemake Service service hung on starting.
Error - 9/26/2011 6:54:08 AM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Lbd
Error - 9/27/2011 8:12:49 PM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Lbd
Error - 9/28/2011 10:43:47 PM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Lbd
Error - 9/29/2011 1:16:53 AM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Lbd
Error - 9/29/2011 7:35:29 PM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Lbd
Error - 10/1/2011 2:08:49 AM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Lbd
< End of report >
In preparation to start this new topic I tried to follow your initial instructions to download & run DDS. However the first link didn’t work & link2 said it was a screen saver. So I closed the window & tried OTL instead.
I noted OTL was set to scan new files less than 30days old. Searchqu entered my computer 01Sep2011 making it more than 30days old so it maynot be showing up. The other thing I noted while reading through the Extras.Txt notepad was that the internal clock is set wrong. At the bottom are listed ‘Application Events’ showing the times an event happened. It seems the clock is running about 12hrs slow since it listed an event of the MBam hang as occurring at 10/01/2011 6:44:47pm when it actually happened at 10/02/2011 6:44 am aprox (this morning). If this time clock issue is not related to this current searchqu problem I will start a new topic in the correct category later.
Below are the 2 notepad files produced by OTL after the initial scan:-
Notepad files were too big making this window unstable. I have attached the OTL.Txt - Notepad file because it is 240k.
Below is the Extras.Txt - Notepad file:-
OTL Extras logfile created on: 10/2/2011 11:40:32 AM - Run 1
OTL by OldTimer - Version 3.2.29.1 Folder = C:\Documents and Settings\Clarissa Townsend\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
2.00 Gb Total Physical Memory | 1.03 Gb Available Physical Memory | 51.52% Memory free
4.85 Gb Paging File | 3.99 Gb Available in Paging File | 82.31% Paging File free
Paging file location(s): C:\pagefile.sys 3069 3072 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 149.05 Gb Total Space | 84.91 Gb Free Space | 56.97% Space Free | Partition Type: NTFS
Computer Name: YOUR-83675754A1 | User Name: Clarissa Townsend | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] – rundll32.exe shell32.dll,Control_RunDLL "%1",%*
[HKEY_CURRENT_USER\SOFTWARE\Classes\]
.html [@ = htmlfile] – Reg Error: Key error. File not found
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
cplfile [cplopen] – rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] – "%1" %*
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] – %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] – %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 1
"FirewallOverride" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008
"5985:TCP" = 5985:TCP:*:Disabled:Windows Remote Management
"80:TCP" = 80:TCP:*:Disabled:Windows Remote Management - Compatibility Mode (HTTP-In)
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe" = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe:*:Enabled:Logitech Desktop Messenger – (Logitech)
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe" = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe:*:Disabled:Logitech Desktop Messenger – (Logitech)
"C:\Program Files\AVG\AVG10\avgmfapx.exe" = C:\Program Files\AVG\AVG10\avgmfapx.exe:*:Enabled:AVG Installer – (AVG Technologies CZ, s.r.o.)
"C:\Program Files\Seagate\Seagate Dashboard\HipServAgent\HipServAgent.exe" = C:\Program Files\Seagate\Seagate Dashboard\HipServAgent\HipServAgent.exe:*:Enabled:SeagateHipServAgent – (Axentra Corporation)
"C:\Program Files\AVG\AVG10\avgdiagex.exe" = C:\Program Files\AVG\AVG10\avgdiagex.exe:*:Enabled:AVG Diagnostics 2011 – (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG10\avgnsx.exe" = C:\Program Files\AVG\AVG10\avgnsx.exe:*:Enabled:Online Shield – (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG10\avgam.exe" = C:\Program Files\AVG\AVG10\avgam.exe:*:Enabled:AVG Alert manager – (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG10\avgemcx.exe" = C:\Program Files\AVG\AVG10\avgemcx.exe:*:Enabled:Personal E-mail Scanner – (AVG Technologies CZ, s.r.o.)
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{007F778D-F15C-4EAB-AE92-071D21FAF632}" = Adobe Photoshop Elements 9
"{008D69EB-70FF-46AB-9C75-924620DF191A}" = TOSHIBA Speech System SR Engine(U.S.) Version1.0
"{02EED746-8C5A-43C8-BB3D-D29C8B363A4D}" = TOSHIBA Zooming Utility
"{0840B4D6-7DD1-4187-8523-E6FC0007EFB7}" = Windows Live ID Sign-in Assistant
"{08D2E121-7F6A-43EB-97FD-629B44903403}" = Microsoft_VC90_CRT_x86
"{0CB9668D-F979-4F31-B8B8-67FE90F929F8}" = Bonjour
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG5200_series" = Canon MG5200 series MP Drivers
"{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}" = Sonic DLA
"{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}" = Utility Common Driver
"{12B3A009-A080-4619-9A2A-C6DB151D8D67}" = TOSHIBA Assist
"{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}" = YouTube Downloader 3.3
"{1D4EE8FE-F31C-4258-9360-5B8B8309B14B}" = Adobe Premiere Elements 9 Content
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{25080974-6FD5-4230-8C95-E1F8677D0FF6}" = E*TRADE Pro Client
"{25175695-4B20-4298-9F34-C2C57CD277B3}" = Elements STI Installer
"{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java™ 6 Update 26
"{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com
"{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}" = QuickTime
"{2A3A4BD6-6CE0-4E2A-80D2-1D0FF6ACBFBA}" = LG United Mobile Driver
"{2E8EAC71-BFE4-417A-88F0-5A1BDFBCF5D3}" = Logitech SetPoint
"{2FCE4FC5-6930-40E7-A4F1-F862207424EF}" = InterVideo WinDVD Creator 2
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{37AB0223-AF54-49C5-92AA-BFC9648CD323}" = Adobe Premiere Elements 9 HD Content 3
"{3A57482F-BEBC-47E4-ADA1-6302403C7E50}" = TOSHIBA Accessibility
"{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{3C52E7DA-C431-4239-B66B-1BF703D5B194}" = Windows Live Photo Gallery
"{3CBBE028-978B-4876-ABC1-EF9ED6C20C4E}" = Adobe Premiere Elements 9 Content 2
"{3FBF6F99-8EC6-41B4-8527-0A32241B5496}" = TOSHIBA Speech System TTS Engine(U.S.) Version1.0
"{433EACD8-4747-4A6A-826A-FFA9F39B0D40}" = Elements 9 Organizer
"{43F8F1E5-C740-4293-A309-EA9DD6474DB1}" = MotionDV STUDIO 5.3E LE for DV
"{48CF9A66-5F03-4025-ABD0-B3A3FA095A59}" = TOSHIBA SD Memory Card Format
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4CBA3D4C-8F51-4D60-B27E-F6B641C571E7}" = Microsoft Search Enhancement Pack
"{50316C0A-CC2A-460A-9EA5-F486E54AC17D}_is1" = AVG PC Tuneup 2011
"{50D90C59-4F5C-48BC-AFB2-38475412F0CA}" = Adobe Premiere Elements 9 Content 1
"{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}" = TOSHIBA Supervisor Password
"{51F96AEC-D902-4434-A0DC-B9692A21AE7C}" = MobileMe Control Panel
"{5279374D-87FE-4879-9385-F17278EBB9D3}" = TOSHIBA Hardware Setup
"{5BCA8D15-BCB6-421E-9654-238B43456A4F}" = TOSHIBA Controls
"{5D96E2B1-D9AC-46E0-9073-425C5F63E338}" = Touch and Launch
"{5ECB3A3C-980B-4D12-9724-25DCB07A1F47}" = iTunes
"{5F9AAF4A-B9B0-489D-AE67-73470A4714FE}" = Adobe Premiere Elements 9 HD Content 1
"{6748E773-5DA0-4D19-8AA5-273B4133A09B}" = SmartSound Quicktracks for Premiere Elements 9.0
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{695B13B2-7919-4EC5-8601-092F0D2DE069}" = AVG 2011
"{6A92E5C5-0578-443D-91F3-92ECE5F2CAE2}" = Windows Live Writer
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{727DAFCB-E3AF-46E3-8A38-EB9C3EAA0A88}" = AVG 2011
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7900D3A6-A9E8-4954-ACCB-AB15867978BF}" = TOSHIBA Hotkey Utility
"{7DDC3624-C631-49D1-B281-82EC3A27AA7C}" = Adobe Premiere Elements 9 Content 3
"{7E265513-8CDA-4631-B696-F40D983F3B07}_is1" = CDBurnerXP
"{7F14F68C-17FA-4F88-B3FD-7F449C1EBF32}" = EPSON Web-To-Page
"{80977342-27E8-4FF7-8B6A-D8D89461DA7F}" = TouchPad On/Off Utility
"{85991ED2-010C-4930-96FA-52F43C2CE98A}" = Apple Mobile Device Support
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A74E887-8F0F-4017-AF53-CBA42211AAA5}" = Microsoft Sync Framework Runtime Native v1.0 (x86)
"{8B12BA86-ADAC-4BA6-B441-FFC591087252}" = TOSHIBA Virtual Sound
"{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}" = Choice Guard
"{900B1197-53F5-4F46-A882-2CFFFE2EEDCB}" = Logitech Desktop Messenger
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91120409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Standard Edition 2003
"{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}" = InterVideo WinDVD for TOSHIBA
"{91A10409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office OneNote 2003
"{92D58719-BBC1-4CC3-A08B-56C9E884CC2C}" = Microsoft_VC80_CRT_x86
"{94FB906A-CF42-4128-A509-D353026A607E}" = REALTEK Gigabit and Fast Ethernet NIC Driver
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9541FED0-327F-4DF0-8B96-EF57EF622F19}" = Sonic RecordNow!
"{995F1E2E-F542-4310-8E1D-9926F5A279B3}" = Windows Live Toolbar
"{9A97D672-6C93-4DFA-B527-DE005A761495}" = Video Stream Driver for Panasonic DVC
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9CF4A37B-A8C4-44D7-8C53-13B9D9594BB2}" = Paint.NET v3.5.8
"{9D765FA6-F2BC-40AF-8145-50808F9BDF4E}" = DVD-RAM Driver
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = ALPS Touch Pad Driver
"{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}" = CD/DVD Drive Acoustic Silencer
"{A127C3C0-055E-38CF-B38F-1E85F8BBBFFE}" = Adobe Community Help
"{A1BF9950-8CDB-468E-83FA-EACFB00EA7D5}" = Windows Live Sync
"{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}" = Segoe UI
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A38D57D1-5F29-4691-B3DD-FE4B3A7B3AFE}" = TOSHIBA Power Saver
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.1)
"{AC7EE5F1-0DE4-4256-8E43-92B73C8E6019}" = LG Bluetooth Drivers
"{AEB9948B-4FF2-47C9-990E-47014492A0FE}" = MSXML 6.0 Parser
"{AFAC914D-9E83-4A89-8ABE-427521C82CCF}" = Safari
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B2D328BE-45AD-4D92-96F9-2151490A203E}" = Apple Application Support
"{B3FED300-806C-11E0-A0D0-B8AC6F97B88E}" = Google Earth
"{B609E018-8A33-4BA9-B3D4-C1FD5AECB88C}" = Greeting Card Factory Deluxe 2.0
"{B6CF2967-C81E-40C0-9815-C05774FEF120}" = Skype Toolbars
"{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}" = Microsoft Sync Framework Services Native v1.0 (x86)
"{BDD83DC9-BEE9-4654-A5DA-CC46C250088D}" = TOSHIBA ConfigFree
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C3A11907-930D-41AC-A135-CC3B12F92011}" = Seagate Dashboard
"{C43048A9-742C-4DAD-90D2-E3B53C9DB825}" = Logitech QuickCam Software
"{C45F4811-31D5-4786-801D-F79CD06EDD85}" = SD Secure Module
"{C6CA8874-5F22-4AF0-9BE3-016BF299C536}" = Windows Live Essentials
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}" = Bluetooth Stack for Windows by Toshiba
"{D1A19B02-817E-4296-A45B-07853FD74D57}" = Microsoft_VC80_MFC_x86
"{D6F879CC-59D6-4D4B-AE9B-D761E48D25ED}" = Skype™ 5.3
"{D92BBB52-82FF-42ED-8A3C-4E062F944AB7}" = Microsoft_VC80_MFCLOC_x86
"{DB0A8A2A-4EA7-4FE3-802E-8A6DEE32696C}_is1" = Orban/Coding Technologies AAC/aacPlus Player Plugin™ 1.0
"{DBEA1034-5882-4A88-8033-81C4EF0CFA29}" = Google Toolbar for Internet Explorer
"{E240C78D-8F35-456A-8876-15FF6901B7E0}" = Adobe Premiere Elements 9 HD Content 2
"{E2AE009D-37E5-4724-A6B8-0ED6A6BA4F68}" = Elements STI Installer
"{EB9955F8-467C-47FC-90F8-12CD5DF684C3}" = Adobe Premiere Elements 9
"{EE033C1F-443E-41EC-A0E2-559B539A4E4D}" = TOSHIBA Speech System Applications
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}" = Visual C++ 2008 x86 Runtime - (v9.0.30729)
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01" = Visual C++ 2008 x86 Runtime - v9.0.30729.01
"{F40BBEC7-C2A4-4A00-9B24-7A055A2C5262}" = Microsoft Office Live Add-in 1.5
"{FB08F381-6533-4108-B7DD-039E11FBC27E}" = Realtek AC'97 Audio
"{FDB3B167-F4FA-461D-976F-286304A57B2A}" = Adobe AIR
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Photoshop Elements 9" = Adobe Photoshop Elements 9
"Adobe Premiere Elements 9 Content" = Adobe Premiere Elements 9 Content
"Adobe Premiere Elements 9 Content 1" = Adobe Premiere Elements 9 Content 1
"Adobe Premiere Elements 9 Content 2" = Adobe Premiere Elements 9 Content 2
"Adobe Premiere Elements 9 Content 3" = Adobe Premiere Elements 9 Content 3
"Adobe Premiere Elements 9 HD Content 1" = Adobe Premiere Elements 9 HD Content 1
"Adobe Premiere Elements 9 HD Content 2" = Adobe Premiere Elements 9 HD Content 2
"Adobe Premiere Elements 9 HD Content 3" = Adobe Premiere Elements 9 HD Content 3
"am-supercollapse3endless" = Super Collapse! 3 Endless
"Any Video Converter_is1" = Any Video Converter 3.2.7
"AVG" = AVG 2011
"Bejeweled 2" = Bejeweled 2
"Canon_IJ_Network_Scan_UTILITY" = Canon IJ Network Scan Utility
"Canon_IJ_Network_UTILITY" = Canon IJ Network Tool
"CanonMyPrinter" = Canon My Printer
"CanonSolutionMenuEX" = Canon Solution Menu EX
"chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Adobe Community Help
"DiskCheckup_is1" = DiskCheckup V3.0
"Easy-PhotoPrint EX" = Canon Easy-PhotoPrint EX
"EPSON Printer and Utilities" = EPSON Printer Software
"Fn-esse" = TOSHIBA Fn-esse
"Free Desktop Clock_is1" = Free Desktop Clock 2.2
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"InstallShield_{02EED746-8C5A-43C8-BB3D-D29C8B363A4D}" = TOSHIBA Zooming Utility
"InstallShield_{3A57482F-BEBC-47E4-ADA1-6302403C7E50}" = TOSHIBA Accessibility
"InstallShield_{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}" = TOSHIBA Supervisor Password
"InstallShield_{5279374D-87FE-4879-9385-F17278EBB9D3}" = TOSHIBA Hardware Setup
"InstallShield_{5BCA8D15-BCB6-421E-9654-238B43456A4F}" = TOSHIBA Controls
"InstallShield_{6748E773-5DA0-4D19-8AA5-273B4133A09B}" = SmartSound Quicktracks for Premiere Elements 9.0
"InstallShield_{7900D3A6-A9E8-4954-ACCB-AB15867978BF}" = TOSHIBA Hotkey Utility
"InstallShield_{80977342-27E8-4FF7-8B6A-D8D89461DA7F}" = TouchPad On/Off Utility
"InstallShield_{9A97D672-6C93-4DFA-B527-DE005A761495}" = Video Stream Driver for Panasonic DVC
"InstallShield_{A38D57D1-5F29-4691-B3DD-FE4B3A7B3AFE}" = TOSHIBA Power Saver
"Jigsaw Puzzle Platinum" = Jigsaw Puzzle Platinum
"Logitech Print Service" = Logitech Print Service
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware version 1.51.2.1300
"MediaNavigation.CDLabelPrint" = CD-LabelPrint
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"MP Navigator EX 4.0" = Canon MP Navigator EX 4.0
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"Nero PhotoShow Express" = Nero PhotoShow Express
"NeroMultiInstaller!UninstallKey" = Nero Suite
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"NVIDIA Drivers" = NVIDIA Drivers
"PC Diagnostic Tool" = TOSHIBA PC Diagnostic Tool
"Picasa 3" = Picasa 3
"PremElem90" = Adobe Premiere Elements 9
"PuTTY_is1" = PuTTY development snapshot 2010-08-20:r8981
"QcDrv" = Logitech® Camera Driver
"RealArcade 1.2" = RealArcade
"smartmontools" = smartmontools
"SystemRequirementsLab" = System Requirements Lab
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WinLiveSuite_Wave3" = Windows Live Essentials
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
========== HKEY_CURRENT_USER Uninstall List ==========
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"GoToMeeting" = GoToMeeting 4.8.0.723
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 9/26/2011 7:02:44 AM | Computer Name = YOUR-83675754A1 | Source = Windows Search Service | ID = 3013
Description = The entry PICTURES\PICASA\SCREEN CAPTURES\FULLSCREEN CAPTURE 9252011 105102 PM.BMP> in the
hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A
device attached to the system is not functioning. (0x8007001f)
Error - 9/26/2011 7:02:44 AM | Computer Name = YOUR-83675754A1 | Source = Windows Search Service | ID = 3013
Description = The entry PICTURES\PICASA\SCREEN CAPTURES\CPU USAGE 4 25SEP2011.JPG> in the hash map cannot
be updated. Context: Application, SystemIndex Catalog Details: A device attached
to the system is not functioning. (0x8007001f)
Error - 9/28/2011 5:37:14 AM | Computer Name = YOUR-83675754A1 | Source = WinMgmt | ID = 27
Description = WinMgmt could not open the repository file. This could be due to
insufficient security access to the "\System32\WBEM\Repository", insufficient
disk space or insufficient memory.
Error - 9/28/2011 5:37:14 AM | Computer Name = YOUR-83675754A1 | Source = SecurityCenter | ID = 1802
Description = The Windows Security Center Service was unable to establish event
queries with WMI to monitor third party AntiVirus and Firewall.
Error - 9/29/2011 7:38:56 PM | Computer Name = YOUR-83675754A1 | Source = Windows Search Service | ID = 3013
Description = The entry
in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details:
A
device attached to the system is not functioning. (0x8007001f)
Error - 9/29/2011 7:38:59 PM | Computer Name = YOUR-83675754A1 | Source = Windows Search Service | ID = 3013
Description = The entry
in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details:
A
device attached to the system is not functioning. (0x8007001f)
Error - 9/29/2011 7:39:00 PM | Computer Name = YOUR-83675754A1 | Source = Windows Search Service | ID = 3013
Description = The entry
in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details:
A
device attached to the system is not functioning. (0x8007001f)
Error - 9/30/2011 4:59:40 AM | Computer Name = YOUR-83675754A1 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
Error - 10/1/2011 6:44:47 PM | Computer Name = YOUR-83675754A1 | Source = Application Hang | ID = 1002
Description = Hanging application mbam.exe, version 1.51.0.1118, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Error - 10/1/2011 6:45:24 PM | Computer Name = YOUR-83675754A1 | Source = Application Hang | ID = 1001
Description = Fault bucket -1692901061.
[ System Events ]
Error - 9/25/2011 6:50:00 AM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7022
Description = The Freemake Service service hung on starting.
Error - 9/25/2011 6:50:00 AM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Lbd
Error - 9/25/2011 6:55:34 AM | Computer Name = YOUR-83675754A1 | Source = System Error | ID = 1003
Description = Error code 0000000a, parameter1 00000054, parameter2 00000002, parameter3
00000001, parameter4 804dbc8e.
Error - 9/26/2011 6:54:08 AM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7022
Description = The Freemake Service service hung on starting.
Error - 9/26/2011 6:54:08 AM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Lbd
Error - 9/27/2011 8:12:49 PM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Lbd
Error - 9/28/2011 10:43:47 PM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Lbd
Error - 9/29/2011 1:16:53 AM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Lbd
Error - 9/29/2011 7:35:29 PM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Lbd
Error - 10/1/2011 2:08:49 AM | Computer Name = YOUR-83675754A1 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Lbd
< End of report >