Can't get into anything
55 min read
My name is JonTom
- Malware Logs can sometimes take a lot of time to research and interpret.
- Please be patient while I try to assist with your problem. If at any time you do not understand what is required, please ask for further explanation.
- Please note that there is no "Quick Fix" to modern malware infections and we may need to use several different approaches to get your system clean.
- Read every reply you receive carefully and thoroughly before carrying out the instructions. You may also find it helpful to print out the instructions you receive, as in some instances you may have to disconnect your computer from the Internet.
- PLEASE NOTE: If you do not reply after 5 days your thread will be closed.
It sounds as though you are having some major problems with the infected machine.
If you are unable to connect to the net with the infected machine you will need to copy the required tools to a flash drive and transfer them to the infected system. Lets try the following to begin with:I'm using another computer to write this
If the machine you use to download the tools runs on XP, please run the following tool first to reduce the chance of cross-infection.
- Please download Flash Disinfector
- Click here to download Flash Disinfector and save the file (called Flash_Disinfector.exe) to your desktop.
- Double click on the Flash_Disinfector.exe icon to run the program and follow any prompts that may appear.
- The program may ask you to insert your flash drive and/or other removable drives including your mobile phone. Please do so if prompted.
- Wait until Flash disinfector has finished scanning and then exit the program.
- Reboot your computer.
If it runs on Vista/Win 7, use this one:
- AutoRun Eater
- Download Autorun Eater and save it to your desktop.
- Plug all of your removable storage devices into the machine (USB sticks etc) and run the tool.
Once you have run the appropriate tool above, download the following tools and transfer them to the infected machine:
- Please perform the following scan
- Please download DDS from here and save it to your desktop.
- Disable any script blocking protection (How to Disable your Security Programs)
- Double click on the DDS icon to run the tool (may take up to 3 minutes to run).
- When done, DDS.txt will open.
- After a few moments, attach.txt will open in a second window.
- Save both reports to your desktop.
- Please post the contents of the DDS.txt and Attach.txt logs in your next reply.
- Please scan your system with GMER
[external image: Posted Image]
Download GMER Rootkit Scanner from here or here.
- Extract the contents of the zipped file to desktop.
- Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent.
- If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.
- In the right panel, you will see several boxes that have been checked. Uncheck the following …
- IAT/EAT
- Drives/Partition other than Systemdrive (typically C:\)
- Show All (don't miss this one)
- Then click the Scan button & wait for it to finish.
- Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
- Save it where you can easily find it, such as your desktop, and post it in your reply.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOTKIT" entries
Please post the DDS logs and the GMER log in your next reply. If you encounter any problems with the scans, or if you receive the "This file does not have a program associated with it" message again, just come back and let me know.
No need to apologies at allAny way, sorry about that
Sorry if my instructions were confusing. Flash disinfector is to be run on the uninfected machine. Download flash disinfector using the machine you have to use to connect to the Internet (the uninfected machine). Once you have downloaded it, run flash disinfector on the uninfected machine and follow the prompts you receive (you will be asked to insert a removable device which will be the flash drive you are going to use to transfer the required tools to the infected machine).I'm a little confused though….. I know I will need to use another computer to get that first item in your post, the Flash Disinfector, put it on a flash drive and transfer it to my infected computer and hopefully be able to run it from there.
But, should I also put the others (dds & gmer) on the flash drive and transfer those to my infected computer and then run them?
Once flash disinfector has been run on the flash drive, download DDS and GMER to the desktop of the uninfected machine and copy them to the flash drive. Once there, take the flash drive to the infected machine and transfer DDS and GMER ot the desktop of the infected machine and see if they will run.
Save the logs that are produced, copy them back to the flash drive then take the drive back to the uninfected machine to post back here.
If you run into any problems just let me know
Let me know if the uninfected system has any problems and we can deal with it later.Do you think the uninfected computer will be alright?
For the time being, please make sure that flash disinfector is saved to the desktop of the uninfected machine, double click on it to run, follow the prompts, then download the required tools and transfer them across to the machine that needs cleaning.
Let me know how it goes in your next reply
Great job getting DDS to run! Very well done indeed
No need, it only needs to be run once.I'm assuming that I should run that Flash Disinfector before every time I want to put the flash drive in the uninfected computer
Don't panic if GMER is giving you trouble. Lets see if we can get one of the following tools to complete instead:I will try again to see if I can get the gmer scan log saved on to the flash drive
- aswMBR
- Download aswMBR.exe to your desktop.
- Double click the aswMBR.exe to run it.
- Click the "Scan" button to start scan.
[external image: Posted Image]
- On completion of the scan click save log, save it to your desktop and post in your next reply.
[external image: Posted Image]
If you are unable to save the log from this tool, try this one instead:
- Rootkit Unhooker
- Please Download Rootkit Unhooker and Save it to your desktop.
- Now double-click on RKUnhookerLE.exe to run it.
- Click the Report tab, then click Scan.
- Check (Tick) Drivers, Stealth. Uncheck the rest, then Click OK.
- Wait till the scanner has finished and then click File, Save Report.
- Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in your next reply here.
Note: You may get the following warning, just click OK and continue.
"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"
If you are able to save the GMER log please post it in your next reply. If not, please post either the aswMBR or Rootkit Unhooker log
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-09-06 03:53:11
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-17 ST3200822AS rev.3.02
Running: gmer.exe; Driver: C:\DOCUME~1\Nick\LOCALS~1\Temp\awryaaod.sys
—- System - GMER 1.0.15 —-
SSDT spfc.sys ZwCreateKey [0xF83C00E0]
SSDT spfc.sys ZwEnumerateKey [0xF83D8DA4]
SSDT spfc.sys ZwEnumerateValueKey [0xF83D9132]
SSDT spfc.sys ZwOpenKey [0xF83C00C0]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xF597E738]
SSDT spfc.sys ZwQueryKey [0xF83D920A]
SSDT spfc.sys ZwQueryValueKey [0xF83D908A]
SSDT spfc.sys ZwSetValueKey [0xF83D929C]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateProcess [0xF597E7DC]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0xF597E878]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0xF597E914]
INT 0x62 ? 83189BF8
INT 0x63 ? 83189BF8
INT 0x63 ? 83189BF8
INT 0x63 ? 82E8FBF8
INT 0x63 ? 83189BF8
INT 0x82 ? 83189BF8
INT 0x83 ? 82E8FBF8
INT 0xA4 ? 82E8FBF8
INT 0xB4 ? 82E8FBF8
—- Kernel code sections - GMER 1.0.15 —-
.text ntkrnlpa.exe!ZwCallbackReturn + 27D8 80502010 4 Bytes JMP A2AD15AC
? spfc.sys The system cannot find the file specified. !
.text USBPORT.SYS!DllUnload F80288AC 5 Bytes JMP 82E8F1D8
? system32\drivers\xpsec.sys The system cannot find the path specified. !
? system32\drivers\xcpip.sys The system cannot find the path specified. !
—- Devices - GMER 1.0.15 —-
Device \FileSystem\Ntfs \Ntfs 831871F8
AttachedDevice \FileSystem\Ntfs \Ntfs AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
Device \FileSystem\Fastfat \FatCdrom 82DCA500
AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
Device \Driver\usbuhci \Device\USBPDO-0 82FF31F8
Device \Driver\usbuhci \Device\USBPDO-1 82FF31F8
Device \Driver\dmio \Device\DmControl\DmIoDaemon 8318A1F8
Device \Driver\dmio \Device\DmControl\DmConfig 8318A1F8
Device \Driver\dmio \Device\DmControl\DmPnP 8318A1F8
Device \Driver\dmio \Device\DmControl\DmInfo 8318A1F8
Device \Driver\usbuhci \Device\USBPDO-2 82FF31F8
Device \Driver\usbuhci \Device\USBPDO-3 82FF31F8
Device \Driver\usbehci \Device\USBPDO-4 82FDC1F8
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
Device \Driver\Ftdisk \Device\HarddiskVolume1 8318B1F8
Device \Driver\Cdrom \Device\CdRom0 82FBF1F8
Device \Driver\atapi \Device\Ide\IdePort0 [F8314B40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\atapi \Device\Ide\IdePort1 [F8314B40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\atapi \Device\Ide\IdeDeviceP0T0L0-4 [F8314B40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\atapi \Device\Ide\IdePort2 [F8314B40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\atapi \Device\Ide\IdePort3 [F8314B40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\atapi \Device\Ide\IdeDeviceP0T1L0-c [F8314B40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\atapi \Device\Ide\IdeDeviceP2T0L0-17 [F8314B40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\Cdrom \Device\CdRom1 82FBF1F8
Device \Driver\NetBT \Device\NetBt_Wins_Export 82BD41F8
Device \Driver\NetBT \Device\NetbiosSmb 82BD41F8
Device \Driver\usbstor \Device\00000086 82B9F1F8
Device \Driver\usbstor \Device\00000087 82B9F1F8
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
Device \Driver\usbuhci \Device\USBFDO-0 82FF31F8
Device \Driver\usbuhci \Device\USBFDO-1 82FF31F8
Device \FileSystem\MRxSmb \Device\LanmanDatagramReceiver 82B971F8
Device \Driver\usbuhci \Device\USBFDO-2 82FF31F8
Device \FileSystem\MRxSmb \Device\LanmanRedirector 82B971F8
Device \Driver\usbuhci \Device\USBFDO-3 82FF31F8
Device \Driver\usbehci \Device\USBFDO-4 82FDC1F8
Device \Driver\Ftdisk \Device\FtControl 8318B1F8
Device \FileSystem\Fastfat \Fat 82DCA500
AttachedDevice \FileSystem\Fastfat \Fat fltMgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
Device \FileSystem\Cdfs \Cdfs 82E11500
—- Registry - GMER 1.0.15 —-
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0x35 0x0A 0xDE 0x47 …
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0 C:\Program Files\DAEMON Tools\
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0 0x20 0x01 0x00 0x00 …
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh 0x71 0x6B 0x6A 0xF8 …
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh 0x1E 0x02 0x6F 0x15 …
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf41 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf41@khjeh 0x4A 0x42 0xD6 0x13 …
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf42 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf42@khjeh 0x4A 0x42 0xD6 0x13 …
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf43 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf43@khjeh 0x4A 0x42 0xD6 0x13 …
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0x35 0x0A 0xDE 0x47 …
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0 C:\Program Files\DAEMON Tools\
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0 0x20 0x01 0x00 0x00 …
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh 0x71 0x6B 0x6A 0xF8 …
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh 0x1E 0x02 0x6F 0x15 …
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf41 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf41@khjeh 0x4A 0x42 0xD6 0x13 …
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf42 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf42@khjeh 0x4A 0x42 0xD6 0x13 …
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf43 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf43@khjeh 0x4A 0x42 0xD6 0x13 …
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@s1 771343423
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@s2 285507792
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@h0 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0x35 0x0A 0xDE 0x47 …
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0 C:\Program Files\DAEMON Tools\
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0 0x20 0x01 0x00 0x00 …
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh 0x71 0x6B 0x6A 0xF8 …
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh 0x1E 0x02 0x6F 0x15 …
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf41
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf41@khjeh 0x4A 0x42 0xD6 0x13 …
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf42
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf42@khjeh 0x4A 0x42 0xD6 0x13 …
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf43
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf43@khjeh 0x4A 0x42 0xD6 0x13 …
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0x35 0x0A 0xDE 0x47 …
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0 C:\Program Files\DAEMON Tools\
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0 0x20 0x01 0x00 0x00 …
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh 0x71 0x6B 0x6A 0xF8 …
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh 0x1E 0x02 0x6F 0x15 …
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf41 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf41@khjeh 0x4A 0x42 0xD6 0x13 …
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf42 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf42@khjeh 0x4A 0x42 0xD6 0x13 …
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf43 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf43@khjeh 0x4A 0x42 0xD6 0x13 …
—- Disk sectors - GMER 1.0.15 —-
Disk \Device\Harddisk0\DR0 sector 00: rootkit-like behavior
Disk \Device\Harddisk0\DR0 malicious Win32:MBRoot code @ sector 390700803
Disk \Device\Harddisk0\DR0 PE file @ sector 390700825
Disk \Device\Harddisk0\DR0 MBRoot/Sinowal@MBR code has been found <– ROOTKIT !!!
—- Files - GMER 1.0.15 —-
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_palm_06.BH3 3530 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_dead_01.BH3 2431 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_dead_02.BH3 2431 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_dead_03.BH3 2431 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_dead_04.BH3 2431 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_leafy2_01.BH3 3256 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_leafy2_02.BH3 3256 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_leafy2_03.BH3 3256 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_leafy_01.BH3 4078 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_leafy_02.BH3 3527 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_leafy_03.BH3 4078 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_leafy_04.BH3 3527 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_leafy_05.BH3 3527 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_palm_01.BH3 3530 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_palm_02.BH3 3530 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_palm_03.BH3 3530 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_palm_04.BH3 3530 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_palm_05.BH3 3748 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_palm_07.BH3 3920 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_palm_08.BH3 3874 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\gs_palm_09.BH3 3874 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\savannah_lowend_tree_01.BH3 599 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\savannah_lowend_tree_02.BH3 645 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\savannah_lowend_tree_03.BH3 553 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\savannah_lowend_tree_04.BH3 507 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\savannah_lowend_tree_05.BH3 507 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\savannah_lowend_tree_06.BH3 507 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\savannah_low_trees.tga 122102 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\savannah_tree_01.BH3 4224 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\savannah_tree_02.BH3 4132 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\savannah_tree_03.BH3 4132 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\savannah_tree_04.BH3 3328 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\savannah_tree_05.BH3 3650 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\savannah_tree_06.BH3 3650 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\savannah_tree_07.BH3 3650 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\savannah_tree_08.BH3 3328 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\Tree_T_Bark.tga 65702 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\Tree_T_Bark2.tga 65683 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\tree_t_bottom_a.tga 110459 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\tree_t_bottom_b.tga 69919 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\Tree_T_Middle_A.tga 118609 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\tree_t_middle_b.tga 140777 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\Tree_T_Shadows.tga 29555 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\african_savannah\astrees\tree_t_top_a.tga 255853 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctic1.tga 2327978 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctic2.tga 2334784 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctic3.tga 2271195 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctic4.tga 2288674 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees 0 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_11.bh3 4143 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\arctic_lowend_tree_01.BH3 553 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\arctic_lowend_tree_02.BH3 553 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\arctic_lowend_tree_03.BH3 553 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\arctic_lowend_tree_04.BH3 553 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\arctic_lowend_tree_05.BH3 553 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\arctic_lowend_tree_06.BH3 553 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\arctic_low_trees.tga 147168 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_00.bh3 3471 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_01.bh3 3467 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_02.bh3 3609 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_03.bh3 3467 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_04.bh3 3925 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_05.bh3 3925 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_06.bh3 3517 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_07.bh3 3517 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_10.bh3 4143 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_12.bh3 4143 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_13.bh3 4143 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_14.bh3 3735 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_15.bh3 4143 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_16.bh3 4551 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_17.bh3 4143 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_20.bh3 3821 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_21.bh3 3099 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_22.bh3 3821 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_23.bh3 3821 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_24.bh3 3821 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_25.bh3 4401 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_26.bh3 3821 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_27.bh3 3241 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_bark.tga 64760 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_bottom_a.tga 178628 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_bottom_b.tga 178624 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_middle_a.tga 177435 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_middle_b.tga 176708 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_middle_c.tga 187312 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_shadows.tga 24412 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\arctictrees\tree_a_top_a.tga 162460 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\coastal.tga 262686 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\arctic\ocean_floor_5.tga 1036839 bytes
File C:\Program Files\Microsoft Games\Rise of Nations\terrain art\tilesets\common\common_doobers 0 bytes
—- EOF - GMER 1.0.15 —-
Thank you for the GMER log
There is no need to run those tools now, GMER tells us everything we need to know.Do you still want me to try to get the aswMBR to work or am i fine now that i got GMER to scan?
Please work your way through the following steps. If you encounter any problems or are not sure what to do just stop and ask.
- P2P Programs:
- P2P programs are a major source of Malware infections.
- From your log I see you have BitComet 1.27. We do not pass judgment on file-sharing, however we must inform you that engaging in this activity and having this kind of software installed on your system will always make you more susceptible to Malware infections.
- The use of P2P programs may be contributing to your current situation, and you would certainly be doing yourself a favour by removing them.
- If you wish to keep the program(s), please do not use them until your computer is cleaned.
- Information regarding the risk of using these programs can be found from here and here.
- It is strongly recommend that you uninstall any P2P programs you have on your system.
- To do this, Click on "Start" then on "Control Panel" and then on "Add or remove programs".
- A list of currently installed programs will be displayed.
- Find the "BitComet 1.27" program, click on it once and then click on the "Remove" button.
- If you are prompted to re-boot your computer to complete the uninstall please do so.
PLEASE NOTE: - Even if you are using a P2P program that is deemed safe, it is only the program that is safe. Any files that you receive using a "safe" P2P program may be infected with Malware. The malware writers use P2P file-sharing as a major conduit to spread infected files.
- Toolbars
- I can see that you have Ask Toolbar installed.
- We recommend that you uninstall this toolbar from your machine.
- To do this, Click on "Start" then on "Control Panel" and then on "Add or remove programs".
- A list of currently installed programs will be displayed.
- Find the "Ask Toolbar" program, click on it once and then click on the "Remove" button.
- If you are prompted to re-boot your computer to complete the uninstall please do so.
- Please un-install Whitesmoke Translator
- Click on "Start" then on "Control Panel" and then on "Add or remove programs".
- Click on "remove a program". A list of currently installed programs will be displayed.
- Find the "Whitesmoke Translator" program, click on it once and then click on the "uninstall" button.
- If you are prompted to re-boot your computer to complete the uninstall please do so.
- TDSS Killer
- Please read carefully and follow these steps.
- Download TDSSKiller and save it to your Desktop.
- Extract its contents to your desktop.
- Once extracted, open the TDSSKiller folder and double click on TDSSKiller.exe to run the application, then on Start Scan.
- If an infected file is detected, the default action will be Cure, click on Continue.
- If a suspicious file is detected, the default action will be Skip, click on Continue.
- It may ask you to reboot the computer to complete the process. Click on Reboot Now.
- If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.
- If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.
Please post the TDSSKiller log in your next reply
Lets see if TDSSKiller will run.
If it does, post the log in your next reply. If not, just let me know
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