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Spyware / Malware / Virus Removal

PC Repair infection

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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My Windows XP system has been infected by PC Repair. It has caused nearly all my normal desktop icons to vanish. It has also hijacked IE when running in normal mode. Right now the only way I can proceed is to boot into Safe Mode.

Here are my DDS Logs:

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by [removed] at 14:57:12.37 on Sat 08/27/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.62 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Microsoft Security Client\msseces.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\tm\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = https://webmail.sonic.net/squirrelmail/src/login.php
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.dell4me.com/mywaybiz
uSearch Bar = hxxp://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/mywaybiz
uInternet Settings,ProxyOverride =
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRunOnce: [RunNarrator] Narrator.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {3D3B42C2-11BF-4732-A304-A01384B70D68} - hxxp://picasaweb.google.com/s/v/56.20/uploader2.cab
DPF: {474F00F5-3853-492C-AC3A-476512BBC336} - hxxp://picasaweb.google.com/s/v/e/38.09/f-6tcHDGwoY/uploader2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} - hxxp://www.superadblocker.com/activex/sabspx.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://130.157.32.16/activex/AMC.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
============= SERVICES / DRIVERS ===============
.
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-6-18 165648]
R1 MpKslba74e827;MpKslba74e827;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{844ea896-a3ae-4f16-a503-cdc747fe7e40}\MpKslba74e827.sys [2011-8-27 28752]
R1 MpKsle0789ed6;MpKsle0789ed6;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{844ea896-a3ae-4f16-a503-cdc747fe7e40}\MpKsle0789ed6.sys [2011-8-27 28752]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-7-28 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-7-28 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2010-7-1 116608]
R2 HPFECP06;HPFECP06;c:\windows\system32\drivers\hpfecp06.sys [2005-9-7 38176]
R3 ArcCD;ArcCD Filter Driver Service;c:\windows\system32\drivers\ArcCD.sys [2010-7-26 36224]
R4 ArcUdfs;ArcUdfs FileSystem Driver Service;c:\windows\system32\drivers\ArcUdfs.sys [2010-7-26 134912]
S1 MpKslb0c9d3d2;MpKslb0c9d3d2;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{b9db34b4-07bc-4e7b-90fd-9d83be33d213}\mpkslb0c9d3d2.sys –> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{b9db34b4-07bc-4e7b-90fd-9d83be33d213}\MpKslb0c9d3d2.sys [?]
S1 MpKsle3c9cf0b;MpKsle3c9cf0b;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{208eefba-2393-4747-9edb-153b5fa4bc49}\mpksle3c9cf0b.sys –> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{208eefba-2393-4747-9edb-153b5fa4bc49}\MpKsle3c9cf0b.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-2-10 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-2-10 136176]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-7-28 12872]
.
=============== Created Last 30 ================
.
2011-08-27 20:57:11 28752 —-a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{844ea896-a3ae-4f16-a503-cdc747fe7e40}\MpKsle0789ed6.sys
2011-08-27 20:26:56 28752 —-a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{844ea896-a3ae-4f16-a503-cdc747fe7e40}\MpKslba74e827.sys
2011-08-27 05:14:57 7152464 —-a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{844ea896-a3ae-4f16-a503-cdc747fe7e40}\mpengine.dll
2011-08-10 15:43:01 139656 ——w- c:\windows\system32\dllcache\rdpwd.sys
2011-08-10 15:40:59 10496 ——w- c:\windows\system32\dllcache\ndistapi.sys
2011-07-31 20:41:46 6881616 —-a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\updates\mpengine.dll
.
==================== Find3M ====================
.
2011-06-23 18:36:30 916480 —-a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36:30 43520 —-a-w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36:30 1469440 ——w- c:\windows\system32\inetcpl.cpl
2011-06-23 12:05:13 385024 —-a-w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 —-a-w- c:\windows\system32\winsrv.dll
2011-06-07 14:07:38 404640 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-02 14:02:05 1858944 —-a-w- c:\windows\system32\win32k.sys
2005-12-27 18:19:19 11817800 —-a-w- c:\program files\GoogleEarthSetup.exe
.
============= FINISH: 15:04:25.62 ===============

=============================================================================
Here is the Attach.txt log:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 9/7/2005 5:24:27 PM
System Uptime: 8/27/2011 1:56:15 PM (2 hours ago)
.
Motherboard: Dell Computer Corp. | | 0TC666
Processor: Intel® Pentium® 4 CPU 2.80GHz | Microprocessor | 2793/533mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 71 GiB total, 44.196 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: Parallel Device
Device ID: ROOT\LEGACY_HPFECP06\0000
Manufacturer:
Name: Parallel Device
PNP Device ID: ROOT\LEGACY_HPFECP06\0000
Service: HPFECP06
.
==== System Restore Points ===================
.
RP1478: 8/5/2011 7:18:15 AM - Software Distribution Service 3.0
RP1479: 8/6/2011 8:12:54 AM - Software Distribution Service 3.0
RP1480: 8/7/2011 9:13:51 AM - Software Distribution Service 3.0
RP1481: 8/8/2011 9:27:29 PM - Software Distribution Service 3.0
RP1482: 8/9/2011 7:52:26 AM - Software Distribution Service 3.0
RP1483: 8/10/2011 8:46:32 AM - Software Distribution Service 3.0
RP1484: 8/10/2011 9:22:21 AM - Software Distribution Service 3.0
RP1485: 8/12/2011 9:07:06 AM - Software Distribution Service 3.0
RP1486: 8/13/2011 9:31:10 AM - Software Distribution Service 3.0
RP1487: 8/14/2011 9:48:36 AM - Software Distribution Service 3.0
RP1488: 8/15/2011 7:46:35 PM - Software Distribution Service 3.0
RP1489: 8/16/2011 8:14:46 AM - Software Distribution Service 3.0
RP1490: 8/17/2011 1:22:31 PM - Software Distribution Service 3.0
RP1491: 8/18/2011 4:52:58 PM - Software Distribution Service 3.0
RP1492: 8/19/2011 9:48:58 PM - Software Distribution Service 3.0
RP1493: 8/20/2011 10:43:02 PM - Software Distribution Service 3.0
RP1494: 8/21/2011 11:23:29 PM - System Checkpoint
RP1495: 8/22/2011 7:27:13 AM - Software Distribution Service 3.0
RP1496: 8/23/2011 2:05:23 PM - Software Distribution Service 3.0
RP1497: 8/24/2011 8:01:31 AM - Software Distribution Service 3.0
RP1498: 8/24/2011 8:20:38 PM - Software Distribution Service 3.0
RP1499: 8/25/2011 8:25:28 PM - Software Distribution Service 3.0
RP1500: 8/26/2011 10:14:50 PM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Reader 7.0
Amazon MP3 Downloader 1.0.10
Apple Software Update
ArcSoft Camera Suite 2.1
ArcSoft MediaImpression for Kodak
AXIS Media Control Embedded
Camera Support Core Library
Camera Window
Canon Camera Support Core Library
Canon Camera Window for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities PhotoStitch 3.1
Canon Utilities ZoomBrowser EX
Critical Update for Windows Media Player 11 (KB959772)
Dell Driver Reset Tool
Dell Support 3.1
Dell System Restore
Google Chrome
Google Earth
Google Update Helper
Google Updater
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP DeskJet 720C Series (Remove only)
Intel® 537EP V9x DF PCI Modem
Intel® Extreme Graphics 2 Driver
Intel® PRO Network Adapters and Drivers
Intel® PROSet for Wired Connections
Internet Explorer Default Page
Java 2 Runtime Environment, SE v1.4.2_03
Jewel Quest (remove only)
Macromedia Flash Player
Mah Jong Quest (remove only)
Malwarebytes' Anti-Malware version 1.51.1.1800
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Word 2002
Microsoft Works
Microsoft Works 2005 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
Modem Event Monitor
Modem Helper
Modem On Hold
MovieEdit Task
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyWay Search Assistant
PhotoStitch
Picasa 3
PowerDVD 5.5
Quicken WillMaker Plus 2005
QuickTime
RAW Image Task 1.0
RealPlayer Basic
RemoteCapture Task 1.0.2
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Shockwave
Sonic DLA
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
SUPERAntiSpyware Free Edition
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows Internet Explorer 8 (KB980302)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VC 9.0 Runtime
Viewpoint Media Player
WD Diagnostics
WebCyberCoach 3.2 Dell
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows XP Service Pack 3
WordPerfect Family Pack 5
Works Upgrade
.
==== Event Viewer Messages From Past Week ========
.
8/27/2011 1:57:04 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: IntelIde
8/27/2011 1:45:24 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
8/27/2011 1:44:22 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Cdrom Fips Imapi intelppm MpFilter redbook SASDIFSV SASKUTIL
8/27/2011 1:43:59 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
8/23/2011 7:03:39 AM, error: Dhcp [1002] - The IP address lease 192.168.1.100 for the Network Card with network address 00132075FACE has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
8/23/2011 3:35:44 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Netman service.
8/23/2011 12:32:10 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the ShellHWDetection service.
8/23/2011 1:50:23 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the WZCSVC service.
.
==== End Of File ===========================

============================================================================

Thanks for your help

**In any case where you happen to be busy or unable to give us a reply, we would be grateful if you keep us informed in advance and we will be more than happy to wait. Failure to do so we will have your thread closed in THREE(3) days. :)


Hello there, Timm

:welcome:

I'm Conspire, I'll be glad to help you with your computer problems.

Please observe these rules while we work:
  • Read the entire procedure
  • It is important to perform ALL actions in sequence.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with me till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
  • Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.

IMPORTANT NOTE : Please do not delete anything unless instructed to. Remember to backup all your important data(if possible) before moving on.
I need you to get GMER log for me. Let me know if you have troubles getting it.

1. All tools MUST be run from the executable. (.exe)
With Admin Rights (Right click, choose "Run as Administrator")


[external image: Posted Image]
  • Please download GMER from one of the following locations, and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zip Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Extract the contents of the zipped file to desktop (applicable only to Zip mirror) .
  • Double click [external image: Posted Image] or [external image: Posted Image] on your desktop.
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.
    [external image: Posted Image]

    [external image: Posted Image]
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and attach it in your reply.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
Thank you, Conspire. I ran Gmer, and it generated the attached file. When I executed the program, this error message came up: Load Driver ("C:\DOCUME~.1\tm\LOCALS~1\TEMP\pxtdipow.sys") error 0xC000010E: Cannot create a stable sublog under a volatile parent key. I clicked OK, and Gmer loaded and seemed to execute OK. Timm

Attachments:

You're welcome. :thumbup:

You were running from temp folder. All tools downloaded must not run from there.

Run Combofix in safe mode.

Please read through these instructions to familarize yourself with what to expect when this tool runs

Refer to the ComboFix User's Guide

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : How to Disable your Security Programs

    **********************************************
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
I ran ComboFix, and here is the log it generated:

ComboFix 11-08-30.01 - tm 08/30/2011 9:16.1.1 - x86 NETWORK
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.282 [GMT -7:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
((((((((((((((((((((((((( Files Created from 2011-07-28 to 2011-08-30 )))))))))))))))))))))))))))))))
.
.
2011-08-29 19:14 . 2011-08-29 19:14 28752 —-a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{FA8BA8C5-03E3-472B-9057-E190AF8C3B8F}\MpKsl22f914b2.sys
2011-08-29 17:25 . 2011-08-12 02:44 7152464 —-a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{FA8BA8C5-03E3-472B-9057-E190AF8C3B8F}\mpengine.dll
2011-08-10 15:43 . 2011-06-24 14:10 139656 ——w- c:\windows\system32\dllcache\rdpwd.sys
2011-08-10 15:40 . 2011-07-08 14:02 10496 ——w- c:\windows\system32\dllcache\ndistapi.sys
2011-07-31 20:41 . 2011-07-13 03:39 6881616 —-a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Updates\mpengine.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-08-12 02:44 . 2009-12-23 15:58 7152464 —-a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-07-15 13:29 . 2005-08-31 22:44 456320 —-a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02 . 2004-08-10 17:51 10496 —-a-w- c:\windows\system32\drivers\ndistapi.sys
2011-07-07 02:52 . 2010-10-18 03:45 41272 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-06-24 14:10 . 2004-08-10 18:01 139656 —-a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-23 18:36 . 2004-08-10 17:51 916480 —-a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36 . 2004-08-10 17:51 43520 —-a-w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36 . 2004-08-10 17:51 1469440 ——w- c:\windows\system32\inetcpl.cpl
2011-06-23 12:05 . 2004-08-10 17:51 385024 —-a-w- c:\windows\system32\html.iec
2011-06-20 17:44 . 2004-08-10 17:51 293376 —-a-w- c:\windows\system32\winsrv.dll
2011-06-07 14:07 . 2011-05-17 14:19 404640 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-02 14:02 . 2004-08-10 17:51 1858944 —-a-w- c:\windows\system32\win32k.sys
2005-12-27 18:19 . 2005-12-27 18:19 11817800 —-a-w- c:\program files\GoogleEarthSetup.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-09-28 68856]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-04 221184]
"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2005-08-31 26112]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 53248]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-05-27 413696]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-15 1404928]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-28 207424]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 997920]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-14 53760]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-08-19 113024]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-12-24 15:36 548352 —-a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Google Updater.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Google Updater.lnk
backup=c:\windows\pss\Google Updater.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2004-07-27 21:50 221184 —-a-w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2004-07-27 21:50 81920 —-a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2007-09-28 03:44 68856 —-a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Google\\Google Earth\\client\\googleearth.exe"=
.
R2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [7/1/2010 5:17 PM 116608]
S1 MpKsl22f914b2;MpKsl22f914b2;c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{FA8BA8C5-03E3-472B-9057-E190AF8C3B8F}\MpKsl22f914b2.sys [8/29/2011 12:14 PM 28752]
S1 MpKslb0c9d3d2;MpKslb0c9d3d2;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{B9DB34B4-07BC-4E7B-90FD-9D83BE33D213}\MpKslb0c9d3d2.sys –> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{B9DB34B4-07BC-4E7B-90FD-9D83BE33D213}\MpKslb0c9d3d2.sys [?]
S1 MpKsle3c9cf0b;MpKsle3c9cf0b;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{208EEFBA-2393-4747-9EDB-153B5FA4BC49}\MpKsle3c9cf0b.sys –> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{208EEFBA-2393-4747-9EDB-153B5FA4BC49}\MpKsle3c9cf0b.sys [?]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [7/28/2009 11:53 AM 12880]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [7/28/2009 11:53 AM 67664]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/10/2011 9:37 PM 136176]
S2 HPFECP06;HPFECP06;c:\windows\system32\drivers\hpfecp06.sys [9/7/2005 5:32 PM 38176]
S3 ArcCD;ArcCD Filter Driver Service;c:\windows\system32\drivers\ArcCD.sys [7/26/2010 7:38 PM 36224]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2/10/2011 9:37 PM 136176]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [7/28/2009 11:53 AM 12872]
S4 ArcUdfs;ArcUdfs FileSystem Driver Service;c:\windows\system32\drivers\ArcUdfs.sys [7/26/2010 7:38 PM 134912]
.
— Other Services/Drivers In Memory —
.
*Deregistered* - ArcRec
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
.
Contents of the 'Scheduled Tasks' folder
.
2011-08-29 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-09-28 15:33]
.
2011-08-29 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-11 04:37]
.
2011-08-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-11 04:37]
.
2011-08-30 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Client\Antimalware\MpCmdRun.exe [2011-04-27 22:39]
.
.
——- Supplementary Scan ——-
.
uStart Page = https://webmail.sonic.net/squirrelmail/src/login.php
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/mywaybiz
uInternet Settings,ProxyOverride =
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
TCP: DhcpNameServer = [removed] [removed]
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://130.157.32.16/activex/AMC.cab
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-WebCyberCoach_wtrb - c:\program files\WebCyberCoach\b_Dell\WCC_Wipe.exe WebCyberCoach ext\wtrb
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-08-30 09:51
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes …
.
scanning hidden autostart entries …
.
scanning hidden files …
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————
.
[HKEY_USERS\S-1-5-21-3640213697-290940743-3896788174-1006\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
——————— DLLs Loaded Under Running Processes ———————
.
- - - - - - - > 'winlogon.exe'(580)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
.
- - - - - - - > 'explorer.exe'(840)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
.
Completion time: 2011-08-30 10:15:55
ComboFix-quarantined-files.txt 2011-08-30 17:15
.
Pre-Run: 47,617,347,584 bytes free
Post-Run: 48,356,753,408 bytes free
.
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
.
- - End Of File - - 6B5469094E4972E5E22A7D5DF9E2D9CF
Conspire, Here's some additional information: After running ComboFix I booted the PC in normal mode and it seemed to behave normally. The desktop icons were all there, and are not faint. I was able to read a CD, where I wasn't before. My favorites were back in Internet Explorer, and I was able access the websites I tried. Near as I can tell, the only thing that still doesn't work properly is the Google Search. If I do a search and then select one of the web sites that is returned I get re-directed to another site, usually a phony-looking search site. I close the program when that happens. Thanks for your help.
Thanks for the feedback.

Please read carefully and follow these steps.
Conspire, I ran TDSSKiller, and it asked me to reboot when it finished. I did, and after rebooting I tried Google search. It seemed to be operating properly – it didn't re-direct me anywhere. I have copied the TDSSKiller report here. 2011/08/30 20:52:03.0250 2512 TDSS rootkit removing tool 2.5.17.0 Aug 22 2011 15:46:57 2011/08/30 20:52:03.0765 2512 ================================================================================ 2011/08/30 20:52:03.0765 2512 SystemInfo: 2011/08/30 20:52:03.0765 2512 2011/08/30 20:52:03.0765 2512 OS Version: 5.1.2600 ServicePack: 3.0 2011/08/30 20:52:03.0765 2512 Product type: Workstation 2011/08/30 20:52:03.0765 2512 ComputerName: TIM 2011/08/30 20:52:03.0765 2512 UserName: tm 2011/08/30 20:52:03.0765 2512 Windows directory: C:\WINDOWS 2011/08/30 20:52:03.0765 2512 System windows directory: C:\WINDOWS 2011/08/30 20:52:03.0765 2512 Processor architecture: Intel x86 2011/08/30 20:52:03.0765 2512 Number of processors: 1 2011/08/30 20:52:03.0765 2512 Page size: 0x1000 2011/08/30 20:52:03.0765 2512 Boot type: Normal boot 2011/08/30 20:52:03.0765 2512 ================================================================================ 2011/08/30 20:52:05.0890 2512 Initialize success 2011/08/30 20:52:14.0421 3144 ================================================================================ 2011/08/30 20:52:14.0421 3144 Scan started 2011/08/30 20:52:14.0421 3144 Mode: Manual; 2011/08/30 20:52:14.0421 3144 ================================================================================ 2011/08/30 20:52:15.0515 3144 abp480n5 (6abb91494fe6c59089b9336452ab2ea3) C:\WINDOWS\system32\DRIVERS\ABP480N5.SYS 2011/08/30 20:52:15.0734 3144 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys 2011/08/30 20:52:15.0953 3144 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys 2011/08/30 20:52:16.0031 3144 adpu160m (9a11864873da202c996558b2106b0bbc) C:\WINDOWS\system32\DRIVERS\adpu160m.sys 2011/08/30 20:52:16.0234 3144 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys 2011/08/30 20:52:16.0343 3144 Afc (fe3ea6e9afc1a78e6edca121e006afb7) C:\WINDOWS\system32\drivers\Afc.sys 2011/08/30 20:52:16.0515 3144 AFD (355556d9e580915118cd7ef736653a89) C:\WINDOWS\System32\drivers\afd.sys 2011/08/30 20:52:16.0687 3144 agp440 (08fd04aa961bdc77fb983f328334e3d7) C:\WINDOWS\system32\DRIVERS\agp440.sys 2011/08/30 20:52:16.0812 3144 agpCPQ (03a7e0922acfe1b07d5db2eeb0773063) C:\WINDOWS\system32\DRIVERS\agpCPQ.sys 2011/08/30 20:52:16.0953 3144 Aha154x (c23ea9b5f46c7f7910db3eab648ff013) C:\WINDOWS\system32\DRIVERS\aha154x.sys 2011/08/30 20:52:17.0109 3144 aic78u2 (19dd0fb48b0c18892f70e2e7d61a1529) C:\WINDOWS\system32\DRIVERS\aic78u2.sys 2011/08/30 20:52:17.0203 3144 aic78xx (b7fe594a7468aa0132deb03fb8e34326) C:\WINDOWS\system32\DRIVERS\aic78xx.sys 2011/08/30 20:52:17.0437 3144 AliIde (1140ab9938809700b46bb88e46d72a96) C:\WINDOWS\system32\DRIVERS\aliide.sys 2011/08/30 20:52:17.0578 3144 alim1541 (cb08aed0de2dd889a8a820cd8082d83c) C:\WINDOWS\system32\DRIVERS\alim1541.sys 2011/08/30 20:52:17.0750 3144 amdagp (95b4fb835e28aa1336ceeb07fd5b9398) C:\WINDOWS\system32\DRIVERS\amdagp.sys 2011/08/30 20:52:17.0953 3144 amsint (79f5add8d24bd6893f2903a3e2f3fad6) C:\WINDOWS\system32\DRIVERS\amsint.sys 2011/08/30 20:52:18.0187 3144 ArcCD (a82f1a1b09593c73efd02a59dc94920c) C:\WINDOWS\system32\drivers\ArcCD.sys 2011/08/30 20:52:18.0421 3144 ArcRec (1af9061b61741a912368ab4dc309d25e) C:\WINDOWS\system32\drivers\ArcRec.sys 2011/08/30 20:52:18.0531 3144 ArcUdfs (3ee9e41102a2c6b8f7dbad5d44abda05) C:\WINDOWS\system32\drivers\ArcUdfs.sys 2011/08/30 20:52:18.0750 3144 asc (62d318e9a0c8fc9b780008e724283707) C:\WINDOWS\system32\DRIVERS\asc.sys 2011/08/30 20:52:18.0875 3144 asc3350p (69eb0cc7714b32896ccbfd5edcbea447) C:\WINDOWS\system32\DRIVERS\asc3350p.sys 2011/08/30 20:52:19.0031 3144 asc3550 (5d8de112aa0254b907861e9e9c31d597) C:\WINDOWS\system32\DRIVERS\asc3550.sys 2011/08/30 20:52:19.0203 3144 ASCTRM (d880831279ed91f9a4190a2db9539ea9) C:\WINDOWS\system32\drivers\ASCTRM.sys 2011/08/30 20:52:19.0375 3144 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys 2011/08/30 20:52:19.0562 3144 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys 2011/08/30 20:52:19.0812 3144 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys 2011/08/30 20:52:20.0031 3144 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys 2011/08/30 20:52:20.0203 3144 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys 2011/08/30 20:52:20.0656 3144 cbidf (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\DRIVERS\cbidf2k.sys 2011/08/30 20:52:20.0843 3144 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys 2011/08/30 20:52:21.0015 3144 cd20xrnt (f3ec03299634490e97bbce94cd2954c7) C:\WINDOWS\system32\DRIVERS\cd20xrnt.sys 2011/08/30 20:52:21.0140 3144 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys 2011/08/30 20:52:21.0250 3144 Cdfs 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(e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys 2011/08/30 20:52:23.0515 3144 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys 2011/08/30 20:52:23.0750 3144 dpti2o (40f3b93b4e5b0126f2f5c0a7a5e22660) C:\WINDOWS\system32\DRIVERS\dpti2o.sys 2011/08/30 20:52:23.0875 3144 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys 2011/08/30 20:52:24.0093 3144 drvmcdb (e814854e6b246ccf498874839ab64d77) C:\WINDOWS\system32\drivers\drvmcdb.sys 2011/08/30 20:52:24.0187 3144 drvnddm (ee83a4ebae70bc93cf14879d062f548b) C:\WINDOWS\system32\drivers\drvnddm.sys 2011/08/30 20:52:24.0359 3144 E100B (7d91dc6342248369f94d6eba0cf42e99) C:\WINDOWS\system32\DRIVERS\e100b325.sys 2011/08/30 20:52:24.0546 3144 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys 2011/08/30 20:52:24.0703 3144 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys 2011/08/30 20:52:24.0859 3144 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys 2011/08/30 20:52:25.0062 3144 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys 2011/08/30 20:52:25.0234 3144 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys 2011/08/30 20:52:25.0343 3144 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys 2011/08/30 20:52:25.0500 3144 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys 2011/08/30 20:52:25.0718 3144 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys 2011/08/30 20:52:25.0921 3144 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys 2011/08/30 20:52:26.0046 3144 HPFECP06 (0c1586129eb89996de953e388ff033ae) C:\WINDOWS\System32\drivers\HPFECP06.SYS 2011/08/30 20:52:26.0265 3144 hpn (b028377dea0546a5fcfba928a8aefae0) C:\WINDOWS\system32\DRIVERS\hpn.sys 2011/08/30 20:52:26.0406 3144 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys 2011/08/30 20:52:26.0687 3144 i2omgmt (9368670bd426ebea5e8b18a62416ec28) C:\WINDOWS\system32\drivers\i2omgmt.sys 2011/08/30 20:52:26.0765 3144 i2omp (f10863bf1ccc290babd1a09188ae49e0) C:\WINDOWS\system32\DRIVERS\i2omp.sys 2011/08/30 20:52:26.0968 3144 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys 2011/08/30 20:52:27.0187 3144 ialm (9a883c3c4d91292c0d09de7c728e781c) C:\WINDOWS\system32\DRIVERS\ialmnt5.sys 2011/08/30 20:52:27.0453 3144 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys 2011/08/30 20:52:27.0750 3144 ini910u (4a40e045faee58631fd8d91afc620719) C:\WINDOWS\system32\DRIVERS\ini910u.sys 2011/08/30 20:52:27.0843 3144 IntelC51 (7509c548400f4c9e0211e3f6e66abbe6) C:\WINDOWS\system32\DRIVERS\IntelC51.sys 2011/08/30 20:52:28.0125 3144 IntelC52 (9584ffdd41d37f2c239681d0dac2513e) C:\WINDOWS\system32\DRIVERS\IntelC52.sys 2011/08/30 20:52:28.0375 3144 IntelC53 (cf0b937710cec6ef39416edecd803cbb) C:\WINDOWS\system32\DRIVERS\IntelC53.sys 2011/08/30 20:52:28.0515 3144 IntelIde (b5466a9250342a7aa0cd1fba13420678) C:\WINDOWS\system32\DRIVERS\intelide.sys 2011/08/30 20:52:28.0671 3144 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys 2011/08/30 20:52:28.0890 3144 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys 2011/08/30 20:52:29.0078 3144 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys 2011/08/30 20:52:29.0250 3144 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys 2011/08/30 20:52:29.0328 3144 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys 2011/08/30 20:52:29.0546 3144 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys 2011/08/30 20:52:29.0765 3144 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys 2011/08/30 20:52:29.0859 3144 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys 2011/08/30 20:52:30.0062 3144 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys 2011/08/30 20:52:30.0171 3144 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys 2011/08/30 20:52:30.0328 3144 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys 2011/08/30 20:52:30.0671 3144 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys 2011/08/30 20:52:30.0890 3144 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys 2011/08/30 20:52:31.0046 3144 MODEMCSA (1992e0d143b09653ab0f9c5e04b0fd65) C:\WINDOWS\system32\drivers\MODEMCSA.sys 2011/08/30 20:52:31.0281 3144 mohfilt (59b8b11ff70728eec60e72131c58b716) C:\WINDOWS\system32\DRIVERS\mohfilt.sys 2011/08/30 20:52:31.0390 3144 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys 2011/08/30 20:52:31.0593 3144 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys 2011/08/30 20:52:31.0765 3144 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys 2011/08/30 20:52:31.0937 3144 MpFilter (fee0baded54222e9f1dae9541212aab1) C:\WINDOWS\system32\DRIVERS\MpFilter.sys 2011/08/30 20:52:32.0250 3144 MpKsl91a9ca9c (5f53edfead46fa7adb78eee9ecce8fdf) c:\Documents and Settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{B0E091C0-D6C7-4903-BF62-0AEA777AB2E9}\MpKsl91a9ca9c.sys 2011/08/30 20:52:32.0500 3144 mraid35x (3f4bb95e5a44f3be34824e8e7caf0737) C:\WINDOWS\system32\DRIVERS\mraid35x.sys 2011/08/30 20:52:32.0671 3144 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys 2011/08/30 20:52:32.0859 3144 MRxSmb (7d304a5eb4344ebeeab53a2fe3ffb9f0) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 2011/08/30 20:52:33.0093 3144 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys 2011/08/30 20:52:33.0312 3144 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys 2011/08/30 20:52:33.0468 3144 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys 2011/08/30 20:52:33.0625 3144 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys 2011/08/30 20:52:33.0859 3144 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys 2011/08/30 20:52:33.0953 3144 Mup (de6a75f5c270e756c5508d94b6cf68f5) C:\WINDOWS\system32\drivers\Mup.sys 2011/08/30 20:52:34.0187 3144 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys 2011/08/30 20:52:34.0406 3144 NdisTapi (0109c4f3850dfbab279542515386ae22) C:\WINDOWS\system32\DRIVERS\ndistapi.sys 2011/08/30 20:52:34.0625 3144 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys 2011/08/30 20:52:34.0859 3144 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys 2011/08/30 20:52:35.0015 3144 NDProxy (9282bd12dfb069d3889eb3fcc1000a9b) C:\WINDOWS\system32\drivers\NDProxy.sys 2011/08/30 20:52:35.0171 3144 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys 2011/08/30 20:52:35.0390 3144 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys 2011/08/30 20:52:35.0562 3144 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys 2011/08/30 20:52:35.0734 3144 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys 2011/08/30 20:52:35.0937 3144 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys 2011/08/30 20:52:36.0078 3144 nv (2b298519edbfcf451d43e0f1e8f1006d) C:\WINDOWS\system32\DRIVERS\nv4_mini.sys 2011/08/30 20:52:36.0343 3144 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys 2011/08/30 20:52:36.0453 3144 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys 2011/08/30 20:52:36.0656 3144 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys 2011/08/30 20:52:36.0875 3144 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys 2011/08/30 20:52:37.0015 3144 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys 2011/08/30 20:52:37.0203 3144 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys 2011/08/30 20:52:37.0515 3144 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys 2011/08/30 20:52:37.0671 3144 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys 2011/08/30 20:52:38.0171 3144 perc2 (6c14b9c19ba84f73d3a86dba11133101) C:\WINDOWS\system32\DRIVERS\perc2.sys 2011/08/30 20:52:38.0343 3144 perc2hib (f50f7c27f131afe7beba13e14a3b9416) C:\WINDOWS\system32\DRIVERS\perc2hib.sys 2011/08/30 20:52:38.0562 3144 pfc (ed2e7f396b4098608c95bc3806bdf6fc) C:\WINDOWS\system32\drivers\pfc.sys 2011/08/30 20:52:38.0750 3144 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys 2011/08/30 20:52:38.0828 3144 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys 2011/08/30 20:52:38.0921 3144 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys 2011/08/30 20:52:39.0093 3144 PxHelp20 (49452bfcec22f36a7a9b9c2181bc3042) C:\WINDOWS\system32\Drivers\PxHelp20.sys 2011/08/30 20:52:39.0250 3144 ql1080 (0a63fb54039eb5662433caba3b26dba7) C:\WINDOWS\system32\DRIVERS\ql1080.sys 2011/08/30 20:52:39.0375 3144 Ql10wnt (6503449e1d43a0ff0201ad5cb1b8c706) C:\WINDOWS\system32\DRIVERS\ql10wnt.sys 2011/08/30 20:52:39.0531 3144 ql12160 (156ed0ef20c15114ca097a34a30d8a01) C:\WINDOWS\system32\DRIVERS\ql12160.sys 2011/08/30 20:52:39.0734 3144 ql1240 (70f016bebde6d29e864c1230a07cc5e6) C:\WINDOWS\system32\DRIVERS\ql1240.sys 2011/08/30 20:52:39.0859 3144 ql1280 (907f0aeea6bc451011611e732bd31fcf) C:\WINDOWS\system32\DRIVERS\ql1280.sys 2011/08/30 20:52:39.0984 3144 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys 2011/08/30 20:52:40.0156 3144 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 2011/08/30 20:52:40.0375 3144 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys 2011/08/30 20:52:40.0437 3144 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys 2011/08/30 20:52:40.0640 3144 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys 2011/08/30 20:52:40.0750 3144 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys 2011/08/30 20:52:40.0906 3144 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys 2011/08/30 20:52:41.0109 3144 RDPWD (fc105dd312ed64eb66bff111e8ec6eac) C:\WINDOWS\system32\drivers\RDPWD.sys 2011/08/30 20:52:41.0312 3144 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys 2011/08/30 20:52:41.0578 3144 SASDIFSV (39763504067962108505bff25f024345) C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS 2011/08/30 20:52:41.0640 3144 SASENUM (7ce61c25c159f50f9eaf6d77fc83fa35) C:\Program Files\SUPERAntiSpyware\SASENUM.SYS 2011/08/30 20:52:41.0656 3144 SASKUTIL (77b9fc20084b48408ad3e87570eb4a85) C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys 2011/08/30 20:52:41.0890 3144 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys 2011/08/30 20:52:42.0046 3144 senfilt (b9c7617c1e8ab6fdff75d3c8dafcb4c8) C:\WINDOWS\system32\drivers\senfilt.sys 2011/08/30 20:52:42.0296 3144 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys 2011/08/30 20:52:42.0453 3144 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys 2011/08/30 20:52:42.0562 3144 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys 2011/08/30 20:52:42.0828 3144 sisagp (6b33d0ebd30db32e27d1d78fe946a754) C:\WINDOWS\system32\DRIVERS\sisagp.sys 2011/08/30 20:52:43.0031 3144 smwdm (c6d9959e493682f872a639b6ec1b4a08) C:\WINDOWS\system32\drivers\smwdm.sys 2011/08/30 20:52:43.0265 3144 Sparrow (83c0f71f86d3bdaf915685f3d568b20e) C:\WINDOWS\system32\DRIVERS\sparrow.sys 2011/08/30 20:52:43.0421 3144 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys 2011/08/30 20:52:43.0578 3144 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys 2011/08/30 20:52:43.0812 3144 Srv (47ddfc2f003f7f9f0592c6874962a2e7) C:\WINDOWS\system32\DRIVERS\srv.sys 2011/08/30 20:52:44.0046 3144 sscdbhk5 (d7968049be0adbb6a57cee3960320911) C:\WINDOWS\system32\drivers\sscdbhk5.sys 2011/08/30 20:52:44.0296 3144 ssrtln (c3ffd65abfb6441e7606cf74f1155273) C:\WINDOWS\system32\drivers\ssrtln.sys 2011/08/30 20:52:44.0453 3144 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys 2011/08/30 20:52:44.0625 3144 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys 2011/08/30 20:52:44.0781 3144 symc810 (1ff3217614018630d0a6758630fc698c) C:\WINDOWS\system32\DRIVERS\symc810.sys 2011/08/30 20:52:44.0953 3144 symc8xx (070e001d95cf725186ef8b20335f933c) C:\WINDOWS\system32\DRIVERS\symc8xx.sys 2011/08/30 20:52:45.0140 3144 sym_hi (80ac1c4abbe2df3b738bf15517a51f2c) C:\WINDOWS\system32\DRIVERS\sym_hi.sys 2011/08/30 20:52:45.0281 3144 sym_u3 (bf4fab949a382a8e105f46ebb4937058) C:\WINDOWS\system32\DRIVERS\sym_u3.sys 2011/08/30 20:52:45.0468 3144 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys 2011/08/30 20:52:45.0656 3144 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys 2011/08/30 20:52:45.0875 3144 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys 2011/08/30 20:52:46.0109 3144 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys 2011/08/30 20:52:46.0296 3144 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys 2011/08/30 20:52:46.0390 3144 tfsnboio (30698355067d07da5f9eb81132c9fdd6) C:\WINDOWS\system32\dla\tfsnboio.sys 2011/08/30 20:52:46.0500 3144 tfsncofs (fb9d825bb4a2abdf24600f7505050e2b) C:\WINDOWS\system32\dla\tfsncofs.sys 2011/08/30 20:52:46.0593 3144 tfsndrct (cafd8cca11aa1e8b6d2ea1ba8f70ec33) C:\WINDOWS\system32\dla\tfsndrct.sys 2011/08/30 20:52:46.0703 3144 tfsndres (8db1e78fbf7c426d8ec3d8f1a33d6485) C:\WINDOWS\system32\dla\tfsndres.sys 2011/08/30 20:52:46.0812 3144 tfsnifs (b92f67a71cc8176f331b8aa8d9f555ad) C:\WINDOWS\system32\dla\tfsnifs.sys 2011/08/30 20:52:46.0921 3144 tfsnopio (85985faa9a71e2358fcc2edefc2a3c5c) C:\WINDOWS\system32\dla\tfsnopio.sys 2011/08/30 20:52:47.0046 3144 tfsnpool (bba22094f0f7c210567efdaf11f64495) C:\WINDOWS\system32\dla\tfsnpool.sys 2011/08/30 20:52:47.0250 3144 tfsnudf (81340bef80b9811e98ce64611e67e3ff) C:\WINDOWS\system32\dla\tfsnudf.sys 2011/08/30 20:52:47.0359 3144 tfsnudfa (c035fd116224ccc8325f384776b6a8bb) C:\WINDOWS\system32\dla\tfsnudfa.sys 2011/08/30 20:52:47.0578 3144 TosIde (f2790f6af01321b172aa62f8e1e187d9) C:\WINDOWS\system32\DRIVERS\toside.sys 2011/08/30 20:52:47.0796 3144 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys 2011/08/30 20:52:47.0937 3144 ultra (1b698a51cd528d8da4ffaed66dfc51b9) C:\WINDOWS\system32\DRIVERS\ultra.sys 2011/08/30 20:52:48.0140 3144 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys 2011/08/30 20:52:48.0390 3144 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys 2011/08/30 20:52:48.0609 3144 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys 2011/08/30 20:52:48.0750 3144 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys 2011/08/30 20:52:48.0890 3144 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 2011/08/30 20:52:49.0062 3144 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys 2011/08/30 20:52:49.0171 3144 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys 2011/08/30 20:52:49.0328 3144 viaagp (754292ce5848b3738281b4f3607eaef4) C:\WINDOWS\system32\DRIVERS\viaagp.sys 2011/08/30 20:52:49.0453 3144 ViaIde (3b3efcda263b8ac14fdf9cbdd0791b2e) C:\WINDOWS\system32\DRIVERS\viaide.sys 2011/08/30 20:52:49.0656 3144 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys 2011/08/30 20:52:49.0781 3144 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys 2011/08/30 20:52:50.0156 3144 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys 2011/08/30 20:52:50.0375 3144 WS2IFSL (6abe6e225adb5a751622a9cc3bc19ce8) C:\WINDOWS\System32\drivers\ws2ifsl.sys 2011/08/30 20:52:50.0640 3144 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys 2011/08/30 20:52:50.0703 3144 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys 2011/08/30 20:52:50.0765 3144 MBR (0x1B8) (6f9a1d528242bc09104b85e0becf5554) \Device\Harddisk0\DR0 2011/08/30 20:52:50.0781 3144 \Device\Harddisk0\DR0 - detected Rootkit.Boot.SST.a (0) 2011/08/30 20:52:50.0796 3144 Boot (0x1200) (f6d40ad346b5f35e5bc1d3d5d1008a2d) \Device\Harddisk0\DR0\Partition0 2011/08/30 20:52:50.0796 3144 ================================================================================ 2011/08/30 20:52:50.0796 3144 Scan finished 2011/08/30 20:52:50.0796 3144 ================================================================================ 2011/08/30 20:52:50.0828 3204 Detected object count: 1 2011/08/30 20:52:50.0828 3204 Actual detected object count: 1 2011/08/30 20:53:04.0203 3204 \Device\Harddisk0\DR0 (Rootkit.Boot.SST.a) - will be cured after reboot 2011/08/30 20:53:04.0203 3204 \Device\Harddisk0\DR0 - ok 2011/08/30 20:53:04.0203 3204 Rootkit.Boot.SST.a(\Device\Harddisk0\DR0) - User select action: Cure 2011/08/30 20:53:15.0421 0432 Deinitialize success
Good.

Re-run Malwarebytes' Anti-Malware
  • Double-click MalwareBytes' (Note to Vista users, please right-click and select Run as Administrator.)
    • Go to Update tab to update Malwarebytes' Anti-Malware
  • Then click Check for Updates.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please copy and paste the log back into your next reply
Note:
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Or via the Logs tab when Malwarebytes' Anti-Malware is started.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so. Failure to reboot will prevent MBAM from removing all the malware.


===================================================

ESET Online Scanner
I'd like us to scan your machine with ESET OnlineScan

Note: If you are using Windows Vista/7, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

*Note
It is recommended to disable onboard antivirus program and antispyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your antivirus along with your antispyware programs.



  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the [external image: Posted Image] button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on [external image: Posted Image] to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the [external image: Posted Image] icon on your desktop.
  • Check [external image: Posted Image]
  • Click the [external image: Posted Image] button.
  • Accept any security warnings from your browser.
  • Check [external image: Posted Image]
  • Make sure that the option "Remove found threats" is Unchecked
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin
    scanning your computer. Please be patient as this can take some time.
  • Look for report in C:\Program Files\ESET\ESET Online Scanner\log.txt. Include the contents of this report in your next reply.
  • Select Uninstall application on close check box and push [external image: Posted Image]
===================================================

On your next reply please post :
MBAM log
ESET log


Let me know if you have any problems in performing with the steps above or any questions you may have.

Good Day!
Conspire, I ran MalwareBytes and ESET. Here is the MalwareBytes log: Malwarebytes' Anti-Malware 1.51.1.1800 www.malwarebytes.org Database version: 7616 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 8/30/2011 9:34:58 PM mbam-log-2011-08-30 (21-34-58).txt Scan type: Quick scan Objects scanned: 158491 Time elapsed: 6 minute(s), 38 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) ============================================================================== ESET found two infections, which were not removed. I did not find the ESET log in the ESET folder, but here is what I copied from the final ESET screen: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1500\A0176680.exe a variant of Win32/Kryptik.SEP trojan C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1500\A0176681.exe a variant of Win32/Kryptik.SEP trojan Are these something to be concerned about? Thanks.
These are system restore points and should not affect your system. They will be removed as soon as we perform a clean up procedure. :)

Follow these steps to uninstall Combofix
  • Click START then RUN
  • Now copy/paste the code into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.
Combofix /Uninstall
[external image: Posted Image]

===================================================

I'm pleased to let you know that your log is clean! :thumbup:

Thank you for your patience, and performing all of the procedures requested. I would also like to take this opportunity to apologize for any delay that may have occurred.

————————————————————————————————————–

MICROSOFT UPDATES
It is very important that you get all of the critical updates for your Operating System and Internet Explorer. Keeping your OS and browser up to date will help make you less susceptible to attacks by Trojans and viruses. Please go to Microsoft and download all the critical updates to help prevent possible re-infection.


Passwords
It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them and consider a password keeper, to keep all your passwords safe.


SPYWARE PREVENTION
This is a good time to set up protection against further attacks. In light of your recent problem, I'm sure you'd like to avoid any future infections. Please read these well written articles:
To help protect your computer in the future I recommend that you get the following free programs if you do not already have them:
  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
  • Green to go
  • Yellow for caution
  • Red to stop

WOT has an add-on available for both Firefox and IE.

  • SpywareBlaster prevents the installation of ActiveX-based malware, blocks cookies, and restricts the actions of "bad" sites. See tutorial here
  • MVPS HOSTS FILE replaces your current HOSTS file with one that will restrict known ad sites from serving you unsolicited advertisements. It basically prevents your computer from connecting to those sites by redirecting the attempted connections to 127.0.0.1, which is the IP of your local computer. See guide here and for Windows Vista here
  • Download Host.zip and Save it to your Desktop.
  • Right-click hosts.zip and select 'Extract all files' or 'Extract files…'.
  • Follow the prompts and click 'Finish'.
  • This will open the newly created hosts folder on your Desktop.
  • Double-click on the included mvps.bat file, this will rename the existing HOSTS file to HOSTS.MVP, then it will copy the included updated HOSTS file to the correct location on your machine.
  • Once updated you should see another prompt that the task was completed.
Follow this list and keep your antivirus program and antispyware programs updated and scan with them on a regular basis. By doing so, your potential for being infected again will reduce dramatically.

Hopefully this should take care of your problems! Good luck.

Do you have any questions or problems to ask? Please do not hesitate to do so.

**Please respond this one more time to ensure it is resolved and close this topic.
Thank you so much for your help! I thought your replies were very timely, Conspire, and I am very pleased to be finished so soon. Now that I can trust this computer again I will be making a donation to WhattheTech via PayPal. Cheers. Timm
Thank you for your kind donation. What you said means a lot to me. Thank you once again! Take care. Stay safe. :adios:

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