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Spyware / Malware / Virus Removal

Trojan Detected

12 min read

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Post #1
Hi there,
While downloading Real Player this morning my Virgin Media anti virus detected and quarantined a Trojan - Gen Trojan.Heur.FU2.aqW@aeN5@qei I then uninstalled Real Player, ran Spybot Search and Destroy (which found nothing) and went to work. On returning later in the day I ran Malwarebytes Anti-Malware which also found nothing, but later on my anti virus detected another 3 separate instances of the trojan - Gen Trojan.Heur.BTD.oq1@aOLPhBbi
I restarted my pc earlier and it hung on the Windows screen until I turned off manually and restarted.
I Havant had any more messages from my anti virus about Trojans but I'm just wondering if there would be any traces left? Below is my Hijack This log.
Thanks in advance for your help.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:31:17, on 07/08/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virgin Media\Security\Fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Virgin Media\Security\AVG\Identity Protection\agent\Bin\AVGIDSAgent.exe
C:\Program Files\Virgin Media\Digital Home Support\HsdService.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Virgin Media\Security\RpsSecurityAwareR.exe
C:\Program Files\Secunia\PSI\PSIA.exe
C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Secunia\PSI\sua.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Virgin Media\Security\rps.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe
C:\Program Files\KeyScrambler\keyscrambler.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManagerComHandler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [ServiceManager.exe] "C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe" /AUTORUN
O4 - HKLM\..\Run: [KeyScrambler] C:\Program Files\KeyScrambler\keyscrambler.exe /a
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Options - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComOptions.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O9 - Extra 'Tools' menuitem: &KeyScrambler Options - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1312481844703
O17 - HKLM\System\CCS\Services\Tcpip\..\{BCA97E48-D42F-453C-AAA6-5E23B93077A8}: NameServer = 192.168.1.1
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: HsdService - Virgin Media - C:\Program Files\Virgin Media\Digital Home Support\HsdService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDEngine.exe
O23 - Service: Virgin Media Security (Radialpoint Security Services) - Virgin Media - C:\Program Files\Virgin Media\Security\RpsSecurityAwareR.exe
O23 - Service: RadialpointIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\Virgin Media\Security\AVG\Identity Protection\agent\Bin\AVGIDSAgent.exe
O23 - Service: Virgin Media Security Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Media\Security\Fws.exe
O23 - Service: Secunia PSI Agent - Secunia - C:\Program Files\Secunia\PSI\PSIA.exe
O23 - Service: Secunia Update Agent - Secunia - C:\Program Files\Secunia\PSI\sua.exe
O23 - Service: ServicepointService - Radialpoint Inc. - C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe

–
End of file - 7334 bytes
Post #2
Hi and Welcome!! :) My name is Jeff. I would be more than happy to take a look at your log and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Please be advised, as I am still in training, all my replies to you will be checked for accuracy by one of our experts to ensure that I am giving you the best possible advise, this will be a team effort.
This may cause a delay, but I will do my best to keep it as short as possible. Please bear with me, I will post back to you as soon as I can.

IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your Operating System and losing all your programs and data.

Vista and Windows 7 users:

These tools MUST be run from the executable. (.exe) every time you run them
with Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

Having said that….Let's get going!! :thumbup:
Post #3
Hi Aliselle,

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
—————————————————
Please include the contents of the following in your next reply:

DDS.txt

Attach.txt
———-

Please download aswMBR to your desktop.

  • Double click the aswMBR icon to run it.
    Vista and Windows 7 users right click the icon and choose "Run as administrator".
  • Click the Scan button to start scan.
  • When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.

[external image: Posted Image]
Click the image to enlarge it
———-

In your next reply please post the logs created by DDS and the log created by aswMBR.exe
Post #4
Hi Jeff, pleased to meet you, and thanks so much for your help :clap: . Here are the logs you requested. . DDS (Ver_2011-06-23.01) - NTFSx86 Internet Explorer: 8.0.6001.18702 Run by [removed] at 8:26:41 on 2011-08-08 Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2039.984 [GMT 1:00] . AV: Virgin Media Security Anti-Virus *Enabled/Updated* {5B5A3BD7-8573-4672-AEA8-C9BB713B6755} FW: Virgin Media Security Firewall *Enabled* . ============== Running Processes =============== . C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs C:\Program Files\Virgin Media\Security\Fws.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Virgin Media\Security\AVG\Identity Protection\agent\Bin\AVGIDSAgent.exe C:\Program Files\Virgin Media\Digital Home Support\HsdService.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Virgin Media\Security\RpsSecurityAwareR.exe C:\Program Files\Secunia\PSI\PSIA.exe C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Program Files\Secunia\PSI\sua.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Virgin Media\Security\rps.exe C:\Program Files\Virgin Media\Service Manager\ServiceManagerComHandler.exe C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe C:\Program Files\KeyScrambler\keyscrambler.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\WINDOWS\system32\devldr32.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe C:\Program Files\Secunia\PSI\psi_tray.exe C:\WINDOWS\system32\NOTEPAD.EXE C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Mozilla Firefox\plugin-container.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.co.uk/ BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: EWPBrowseObject Class: {68f9551e-0411-48e4-9aaf-4bc42a6a46be} - c:\program files\canon\easy-webprint\EWPBrowseLoader.dll BHO: RoboForm BHO: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll TB: &RoboForm;: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe" mRun: [ServiceManager.exe] "c:\program files\virgin media\service manager\ServiceManager.exe" /AUTORUN mRun: [KeyScrambler] c:\program files\keyscrambler\keyscrambler.exe /a mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray dRun: [ctfmon.exe] c:\windows\system32\CTFMON.EXE StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Toolband.dll/RC_AddToList.html IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_HSPrint.html IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Toolband.dll/RC_Preview.html IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_Print.html IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html IE: RoboForm Options - file://c:\program files\siber systems\ai roboform\RoboFormComOptions.html IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - {B745F984-EF2E-40D6-A9AC-D8CED7230E61} - c:\program files\keyscrambler\KeyScramblerIE.dll DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1312481844703 TCP: Interfaces\{BCA97E48-D42F-453C-AAA6-5E23B93077A8} : NameServer = 192.168.1.1 Notify: igfxcui - igfxsrvc.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll . ================= FIREFOX =================== . FF - ProfilePath - c:\documents and settings\ali\application data\mozilla\firefox\profiles\0jmyctw5.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/ FF - plugin: c:\documents and settings\ali\application data\mozilla\firefox\profiles\0jmyctw5.default\extensions\{1bc9ba34-1eed-42ca-a505-6d2f1a935bbb}\plugins\npietab2.dll FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll FF - plugin: c:\program files\virgin media\service manager\nprpspa.dll . ============= SERVICES / DRIVERS =============== . R0 RadialpointIDSEH;RadialpointIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-8-3 25608] R2 HsdService;HsdService;c:\program files\virgin media\digital home support\HsdService.exe [2011-8-4 1406264] R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-8-7 366640] R2 Radialpoint Security Services;Virgin Media Security;c:\program files\virgin media\security\RpsSecurityAwareR.exe [2010-1-4 165408] R2 RadialpointIDSAgent;RadialpointIDSAgent;c:\program files\virgin media\security\avg\identity protection\agent\bin\AVGIDSAgent.exe [2011-8-3 5832712] R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2011-4-19 993848] R2 Secunia Update Agent;Secunia Update Agent;c:\program files\secunia\psi\sua.exe [2011-4-19 399416] R2 ServicepointService;ServicepointService;c:\program files\virgin media\service manager\ServicepointService.exe [2011-8-3 689464] R3 KeyScrambler;KeyScrambler;c:\windows\system32\drivers\keyscrambler.sys [2011-8-4 225856] R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-8-7 22712] R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544] R3 RadialpointIDSDriver;RadialpointIDSDriver;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSDriver.sys [2011-8-3 122376] R3 RadialpointIDSFilter;RadialpointIDSFilter;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSfilter.sys [2011-8-3 30216] R3 RadialpointIDSShim;RadialpointIDSShim;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSShim.sys [2011-8-3 25736] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [2011-8-4 27064] S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504] S4 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-14 14336] . =============== Created Last 30 ================ . 2011-08-07 22:22:37 ——– d—–w- c:\program files\MSXML 4.0 2011-08-07 22:19:45 ——– d—–w- c:\program files\CCleaner 2011-08-07 22:08:28 65024 —-a-w- c:\windows\system32\spool\prtprocs\w32x86\CNMPP87.DLL 2011-08-07 22:08:28 22528 —-a-w- c:\windows\system32\spool\prtprocs\w32x86\CNMPD87.DLL 2011-08-07 22:08:27 161792 —-a-w- c:\windows\system32\CNMLM87.DLL 2011-08-07 21:47:35 ——– d—–w- c:\program files\common files\ScanSoft Shared 2011-08-07 21:46:29 ——– d—–w- c:\program files\ScanSoft 2011-08-07 21:41:20 212480 —-a-w- c:\windows\PCDLIB32.DLL 2011-08-07 21:39:40 1060864 —-a-w- c:\windows\system32\MFC71.dll 2011-08-07 21:39:35 306688 —-a-w- c:\windows\IsUninst.exe 2011-08-07 21:29:36 ——– d—–w- c:\program files\Canon 2011-08-07 21:09:54 25856 -c–a-w- c:\windows\system32\dllcache\usbprint.sys 2011-08-07 21:09:54 25856 —-a-w- c:\windows\system32\drivers\usbprint.sys 2011-08-07 20:59:33 15104 -c–a-w- c:\windows\system32\dllcache\usbscan.sys 2011-08-07 20:59:33 15104 —-a-w- c:\windows\system32\drivers\usbscan.sys 2011-08-07 18:10:47 ——– d—–w- c:\documents and settings\ali\application data\Malwarebytes 2011-08-07 18:10:24 41272 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2011-08-07 18:10:20 ——– d—–w- c:\documents and settings\all users\application data\Malwarebytes 2011-08-07 18:10:16 22712 —-a-w- c:\windows\system32\drivers\mbam.sys 2011-08-07 18:10:16 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware 2011-08-07 17:42:52 388096 —-a-r- c:\documents and settings\ali\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe 2011-08-07 17:42:50 ——– d—–w- c:\program files\Trend Micro 2011-08-07 17:01:10 ——– d—–w- c:\program files\common files\xing shared 2011-08-07 17:00:00 348160 —-a-w- c:\windows\system32\msvcr71.dll 2011-08-07 16:59:59 499712 —-a-w- c:\windows\system32\msvcp71.dll 2011-08-07 16:58:23 ——– d—–w- c:\documents and settings\ali\local settings\application data\Real 2011-08-06 02:23:30 ——– d—–w- c:\documents and settings\ali\application data\PFStaticIP 2011-08-06 02:22:36 ——– d—–w- c:\program files\PFStaticIP 2011-08-06 02:07:59 ——– d—–w- c:\program files\uTorrent 2011-08-06 02:07:34 ——– d—–w- c:\documents and settings\ali\local settings\application data\uTorrent 2011-08-06 02:07:34 ——– d—–w- c:\documents and settings\ali\application data\uTorrent 2011-08-06 01:51:49 ——– d—–w- c:\windows\system32\NtmsData 2011-08-06 00:27:28 ——– d—–w- c:\documents and settings\ali\application data\driveridentifier 2011-08-06 00:27:21 ——– d—–w- c:\program files\Driver Identifier 2011-08-05 23:07:35 ——– d—–w- c:\documents and settings\ali\application data\MSNInstaller 2011-08-05 22:50:34 ——– d—–w- c:\documents and settings\ali\local settings\application data\Temp 2011-08-05 22:48:23 ——– d—–w- c:\documents and settings\ali\local settings\application data\Adobe 2011-08-05 14:39:50 ——– d—–w- c:\program files\BurnAware Free 2011-08-05 14:02:01 274288 —-a-w- c:\windows\system32\mucltui.dll 2011-08-05 14:02:01 16736 —-a-w- c:\windows\system32\mucltui.dll.mui 2011-08-05 07:40:49 ——– d-sh–w- c:\documents and settings\ali\IECompatCache 2011-08-04 22:09:02 ——– d—–w- c:\program files\Spybot - Search & Destroy 2011-08-04 22:09:02 ——– d—–w- c:\documents and settings\all users\application data\Spybot - Search & Destroy 2011-08-04 21:07:34 404640 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2011-08-04 19:24:57 ——– d—–w- c:\windows\system32\Adobe 2011-08-04 18:46:30 ——– d—–w- c:\documents and settings\ali\Tracing 2011-08-04 18:45:29 ——– d—–w- c:\program files\Microsoft 2011-08-04 18:45:08 ——– d—–w- c:\program files\Windows Live SkyDrive 2011-08-04 18:33:52 ——– d—–w- c:\program files\common files\Windows Live 2011-08-04 18:31:21 ——– d—–w- c:\documents and settings\ali\application data\Windows Search 2011-08-04 18:31:12 ——– d—–w- c:\windows\system32\winrm 2011-08-04 18:31:04 ——– dc-h–w- c:\windows\$968930Uinstall_KB968930$ 2011-08-04 18:29:09 ——– d—–w- c:\program files\Microsoft CAPICOM 2.1.0.2 2011-08-04 18:14:56 ——– d—–w- c:\documents and settings\ali\local settings\application data\Secunia PSI 2011-08-04 18:14:44 ——– d—–w- c:\program files\Secunia 2011-08-04 16:30:38 ——– d—–w- c:\documents and settings\ali\application data\RoboForm 2011-08-04 16:27:37 ——– d—–w- c:\program files\Siber Systems 2011-08-04 16:16:47 ——– d—–w- c:\documents and settings\all users\application data\QFX Software 2011-08-04 16:16:47 ——– d—–w- c:\documents and settings\ali\application data\QFX Software 2011-08-04 16:16:21 225856 —-a-w- c:\windows\system32\drivers\keyscrambler.sys 2011-08-04 16:16:18 ——– d—–w- c:\program files\KeyScrambler 2011-08-04 16:09:21 ——– d—–w- c:\documents and settings\ali\local settings\application data\ApplicationHistory 2011-08-04 07:35:18 ——– d—–w- c:\documents and settings\ali\local settings\application data\VS Revo Group 2011-08-04 07:35:10 27064 —-a-w- c:\windows\system32\drivers\revoflt.sys 2011-08-04 07:35:07 ——– d—–w- c:\program files\VS Revo Group 2011-08-04 07:33:41 ——– d—–w- c:\documents and settings\ali\application data\Radialpoint 2011-08-03 22:43:01 ——– d—–w- c:\documents and settings\ali\local settings\application data\LogiShrd 2011-08-03 22:29:02 ——– d—–w- c:\windows\system32\XPSViewer 2011-08-03 22:28:33 89088 —-a-w- c:\windows\system32\spool\prtprocs\w32x86\filterpipelineprintproc.dll 2011-08-03 22:28:21 89088 -c—-w- c:\windows\system32\dllcache\filterpipelineprintproc.dll 2011-08-03 22:28:21 117760 ——w- c:\windows\system32\prntvpt.dll 2011-08-03 22:28:20 597504 -c—-w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe 2011-08-03 22:28:20 597504 ——w- c:\windows\system32\spool\prtprocs\w32x86\printfilterpipelinesvc.exe 2011-08-03 22:28:20 575488 -c—-w- c:\windows\system32\dllcache\xpsshhdr.dll 2011-08-03 22:28:20 575488 ——w- c:\windows\system32\xpsshhdr.dll 2011-08-03 22:28:20 1676288 -c—-w- c:\windows\system32\dllcache\xpssvcs.dll 2011-08-03 22:28:20 1676288 ——w- c:\windows\system32\xpssvcs.dll 2011-08-03 22:28:19 ——– d—–w- C:\0a7f6ea1ce20460441f1f4 2011-08-03 22:25:18 ——– d—–w- c:\documents and settings\ali\local settings\application data\Identities 2011-08-03 22:24:37 ——– d—–w- c:\program files\Windows Desktop Search 2011-08-03 22:24:36 ——– d–h–w- c:\windows\system32\GroupPolicy 2011-08-03 22:23:13 ——– d—–w- c:\program files\Windows Media Connect 2 2011-08-03 22:20:27 ——– d—–w- c:\windows\system32\LogFiles 2011-08-03 22:19:04 16128 -c–a-w- c:\windows\system32\dllcache\modemcsa.sys 2011-08-03 22:19:04 16128 —-a-w- c:\windows\system32\drivers\MODEMCSA.sys 2011-08-03 22:17:49 ——– d—–w- c:\windows\system32\URTTEMP 2011-08-03 21:57:02 ——– d-sh–w- c:\documents and settings\ali\PrivacIE 2011-08-03 21:54:35 ——– d-sh–w- c:\documents and settings\ali\IETldCache 2011-08-03 21:27:58 7680 -c—-w- c:\windows\system32\dllcache\iecompat.dll 2011-08-03 21:27:40 ——– d—–w- c:\windows\ie8updates 2011-08-03 21:27:27 12800 -c—-w- c:\windows\system32\dllcache\xpshims.dll 2011-08-03 21:27:26 602112 -c—-w- c:\windows\system32\dllcache\msfeeds.dll 2011-08-03 21:27:26 55296 -c—-w- c:\windows\system32\dllcache\msfeedsbs.dll 2011-08-03 21:27:25 247808 -c—-w- c:\windows\system32\dllcache\ieproxy.dll 2011-08-03 21:27:25 1991680 -c—-w- c:\windows\system32\dllcache\iertutil.dll 2011-08-03 21:27:25 11081728 -c—-w- c:\windows\system32\dllcache\ieframe.dll 2011-08-03 21:27:24 743424 -c—-w- c:\windows\system32\dllcache\iedvtool.dll 2011-08-03 21:25:57 ——– dc-h–w- c:\windows\ie8 2011-08-03 20:42:32 ——– d—–w- c:\windows\pss 2011-08-03 20:24:10 272128 -c—-w- c:\windows\system32\dllcache\bthport.sys 2011-08-03 20:24:10 272128 ——w- c:\windows\system32\drivers\bthport.sys 2011-08-03 20:17:15 456320 -c—-w- c:\windows\system32\dllcache\mrxsmb.sys 2011-08-03 20:15:35 293376 ——w- c:\windows\system32\browserchoice.exe 2011-08-03 20:14:00 2192768 -c—-w- c:\windows\system32\dllcache\ntoskrnl.exe 2011-08-03 20:14:00 2148864 -c—-w- c:\windows\system32\dllcache\ntkrnlmp.exe 2011-08-03 20:13:59 2069376 -c—-w- c:\windows\system32\dllcache\ntkrnlpa.exe 2011-08-03 20:13:59 2027008 -c—-w- c:\windows\system32\dllcache\ntkrpamp.exe 2011-08-03 20:13:35 5120 —-a-w- c:\windows\system32\xpsp4res.dll 2011-08-03 20:10:27 ——– d—–w- c:\windows\system32\PreInstall 2011-08-03 20:10:26 26144 —-a-w- c:\windows\system32\spupdsvc.exe 2011-08-03 20:10:25 ——– d–h–w- c:\windows\$hf_mig$ 2011-08-03 20:06:05 ——– d-sh–w- c:\documents and settings\ali\UserData . ==================== Find3M ==================== . 2011-08-03 19:55:43 53192 —-a-w- c:\windows\system32\drivers\rp_skt32.sys 2011-08-03 19:55:38 48384 —-a-w- c:\windows\system32\drivers\rp_pkt32.sys 2011-06-02 14:02:05 1858944 —-a-w- c:\windows\system32\win32k.sys . ============= FINISH: 8:27:50.78 =============== aswMBR version 0.9.8.978 Copyright© 2011 AVAST Software Run date: 2011-08-08 08:31:00 —————————– 08:31:00.593 OS Version: Windows 5.1.2600 Service Pack 3 08:31:00.593 Number of processors: 1 586 0x401 08:31:00.593 ComputerName: CUP-CAKE UserName: Ali 08:31:01.390 Initialize success 08:34:55.265 AVAST engine defs: 11080701 08:35:00.890 Disk 0 \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-4 08:35:00.890 Disk 0 Vendor: SAMSUNG_SP0802N TK100-28 Size: 76293MB BusType: 3 08:35:00.890 Disk 1 (boot) \Device\Harddisk1\DR1 -> \Device\Ide\IdeDeviceP0T1L0-c 08:35:00.890 Disk 1 Vendor: MAXTOR_STM3160215A 3.AAD Size: 152627MB BusType: 3 08:35:02.937 Disk 1 MBR read successfully 08:35:02.937 Disk 1 MBR scan 08:35:02.968 Disk 1 Windows XP default MBR code 08:35:02.984 Disk 1 scanning sectors +312560640 08:35:03.109 Disk 1 scanning C:\WINDOWS\system32\drivers 08:35:16.578 Service scanning 08:35:17.531 Modules scanning 08:35:30.109 Disk 1 trace - called modules: 08:35:30.125 ntoskrnl.exe CLASSPNP.SYS disk.sys atapi.sys hal.dll pciide.sys PCIIDEX.SYS 08:35:30.125 1 nt!IofCallDriver -> \Device\Harddisk1\DR1[0x89b90ab8] 08:35:30.125 3 CLASSPNP.SYS[f7637fd7] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T1L0-c[0x89bd5b00] 08:35:30.625 AVAST engine scan C:\WINDOWS 08:35:33.875 AVAST engine scan C:\WINDOWS\system32 08:40:30.921 AVAST engine scan C:\WINDOWS\system32\drivers 08:41:28.031 AVAST engine scan C:\Documents and Settings\Ali 08:42:27.734 AVAST engine scan C:\Documents and Settings\All Users 08:43:16.765 Scan finished successfully 08:43:35.796 Disk 1 MBR has been saved successfully to "C:\Documents and Settings\Ali\Desktop\MBR.dat" 08:43:35.796 The log file has been saved successfully to "C:\Documents and Settings\Ali\Desktop\aswMBR.txt"

Attachments:

Post #5
Hi Aliselle,

Please read through these instructions to familarize yourself with what to expect when this tool runs

Download ComboFix from one of these locations:

Link 1
Link 2

***Neither I nor sUBs are responsible for any damage that may be caused to your machine by running ComboFix. Please do not run ComboFix on your own. This tool is not a toy and not for everyday use.***


*** IMPORTANT !!! Save ComboFix.exe to your DESKTOP ***

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : How to Disable your Security Programs
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

In your next reply please post the log created by ComboFix.
Post #6
Hi Jeff. Here is the ComboFix log:

ComboFix 11-08-08.01 - Ali 08/08/2011 21:09:44.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2039.1577 [GMT 1:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: Virgin Media Security Anti-Virus *Disabled/Updated* {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Virgin Media Security Firewall *Disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\drvrtmp
c:\windows\system32\Thumbs.db
.
.
((((((((((((((((((((((((( Files Created from 2011-07-08 to 2011-08-08 )))))))))))))))))))))))))))))))
.
.
2011-08-03 22:28 . 2011-08-03 22:28 ——– d—–w- C:\0a7f6ea1ce20460441f1f4
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-06-02 14:02 . 2008-04-14 00:00 1858944 —-a-w- c:\windows\system32\win32k.sys
2011-07-08 07:31 . 2011-08-03 20:11 142296 —-a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RoboForm"="c:\program files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2011-08-04 107000]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ServiceManager.exe"="c:\program files\Virgin Media\Service Manager\ServiceManager.exe" [2011-03-25 4371768]
"KeyScrambler"="c:\program files\KeyScrambler\keyscrambler.exe" [2011-05-25 433976]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-07-06 449584]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Secunia PSI Tray.lnk - c:\program files\Secunia\PSI\psi_tray.exe [2011-4-19 291896]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ PDBoot.exe\0autocheck autochk *
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HsdService]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Radialpoint Security Services]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ServicepointService]
@="Service"
.
[HKLM\~\startupfolder\C:^Documents and Settings^Ali^Start Menu^Programs^Startup^Logitech . Product Registration.lnk]
path=c:\documents and settings\Ali\Start Menu\Programs\Startup\Logitech . Product Registration.lnk
backup=c:\windows\pss\Logitech . Product Registration.lnkStartup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Windows Search.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Windows Search.lnk
backup=c:\windows\pss\Windows Search.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DHSClient.exe]
2011-03-23 13:12 2032952 —-a-w- c:\program files\Virgin Media\Digital Home Support\DHSClient.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2006-05-25 07:43 126976 —-a-w- c:\windows\system32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2006-05-25 07:43 155648 —-a-w- c:\windows\system32\igfxtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechQuickCamRibbon]
2009-10-14 12:36 2793304 —-a-w- c:\program files\Logitech\Logitech WebCam Software\LWS.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
2010-04-16 21:12 3872080 —-a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OpwareSE4]
2006-03-21 12:19 69632 —-a-w- c:\program files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMAXPnP]
2004-10-14 13:42 1404928 —-a-w- c:\program files\Analog Devices\Core\smax4pnp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSBkgdUpdate]
2003-09-29 23:14 155648 —-a-r- c:\program files\Common Files\ScanSoft Shared\SSBkgdUpdate\SSBkgdUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"MSConfig"=c:\windows\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Virgin Media\\Service Manager\\ServicepointService.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Logitech\\Vid HD\\Vid.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management
.
R0 RadialpointIDSEH;RadialpointIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [03/08/2011 20:56 25608]
R2 HsdService;HsdService;c:\program files\Virgin Media\Digital Home Support\HsdService.exe [04/08/2011 08:32 1406264]
R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\Secunia\PSI\psia.exe [19/04/2011 07:44 993848]
R2 Secunia Update Agent;Secunia Update Agent;c:\program files\Secunia\PSI\sua.exe [19/04/2011 07:44 399416]
R3 KeyScrambler;KeyScrambler;c:\windows\system32\drivers\keyscrambler.sys [04/08/2011 17:16 225856]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [07/08/2011 19:10 22712]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [01/09/2010 09:30 15544]
R3 RadialpointIDSDriver;RadialpointIDSDriver;c:\program files\Virgin Media\Security\AVG\Identity Protection\agent\drivers\AVGIDSDriver.sys [03/08/2011 20:56 122376]
R3 RadialpointIDSFilter;RadialpointIDSFilter;c:\program files\Virgin Media\Security\AVG\Identity Protection\agent\drivers\AVGIDSfilter.sys [03/08/2011 20:56 30216]
R3 RadialpointIDSShim;RadialpointIDSShim;c:\program files\Virgin Media\Security\AVG\Identity Protection\agent\drivers\AVGIDSShim.sys [03/08/2011 20:56 25736]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [18/03/2010 13:16 130384]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [07/08/2011 19:10 366640]
S2 Radialpoint Security Services;Virgin Media Security;c:\program files\Virgin Media\Security\RpsSecurityAwareR.exe [04/01/2010 12:17 165408]
S2 RadialpointIDSAgent;RadialpointIDSAgent;c:\program files\Virgin Media\Security\AVG\Identity Protection\agent\bin\AVGIDSAgent.exe [03/08/2011 20:56 5832712]
S2 ServicepointService;ServicepointService;c:\program files\Virgin Media\Service Manager\ServicepointService.exe [03/08/2011 20:47 689464]
S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [04/08/2011 08:35 27064]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [18/03/2010 13:16 753504]
S4 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [14/04/2008 05:42 14336]
.
— Other Services/Drivers In Memory —
.
*NewlyCreated* - 0C4E2521
*NewlyCreated* - C44214C5
*Deregistered* - 0c4e2521
*Deregistered* - c44214c5
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bdx REG_MULTI_SZ scan sysagent
WINRM REG_MULTI_SZ WINRM
.
Contents of the 'Scheduled Tasks' folder
.
2011-08-08 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-776561741-842925246-1417001333-1003.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2011-03-29 09:47]
.
2011-08-08 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-776561741-842925246-1417001333-1003.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2011-03-29 09:47]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.co.uk/
IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
IE: Fill Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: RoboForm Options - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComOptions.html
IE: Save Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
TCP: Interfaces\{BCA97E48-D42F-453C-AAA6-5E23B93077A8}: NameServer = 192.168.1.1
FF - ProfilePath - c:\documents and settings\Ali\Application Data\Mozilla\Firefox\Profiles\0jmyctw5.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-08-08 21:15
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes …
.
scanning hidden autostart entries …
.
scanning hidden files …
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2011-08-08 21:19:59
ComboFix-quarantined-files.txt 2011-08-08 20:19
.
Pre-Run: 146,747,330,560 bytes free
Post-Run: 146,800,160,768 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - CF2A2F28AE9537A855AF55F021063C28
Post #7
Hi Aliselle,

I see that you have your homepage set to www.google.co.uk. Did you happen to set this as your homepage?
———-

I notice that you have Malwarebytes on your computer. Please open this program, update and then run a Quick Scan. Save the log as I would like to see that.
———-

ESET Online Scanner
I'd like us to scan your machine with ESET Online Scan

Note: It is recommended to disable on-board anti-virus program and anti-spyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your anti-virus along with your anti-spyware programs.


  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the [external image: Posted Image] button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on [external image: Posted Image] to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the [external image: Posted Image] icon on your desktop.
  • Check [external image: Posted Image]
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check [external image: Posted Image]
  • Make sure that the option "Remove found threats" is Unchecked
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin
    scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push [external image: Posted Image]
  • Push [external image: Posted Image], and save the file to your desktop using a unique name, such as
    ESETScan. Include the contents of this report in your next reply.
  • Push the Back button.
  • Push Finish
http://www.eset.com/onlinescan/
———-

In your next reply please let me know about your homepage and post the logs created by Malwarebytes and ESET Online Scanner. :)
Post #8
Hi Jeff, thanks for continuing support. Yes, I set my homepage to Google. Eset Online Scanner didn't find anything, I'm assuming that's why there was no log created? And here's my Malwarebytes log: Malwarebytes' Anti-Malware 1.51.1.1800 www.malwarebytes.org Database version: 7418 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 09/08/2011 20:28:14 mbam-log-2011-08-09 (20-28-14).txt Scan type: Quick scan Objects scanned: 146038 Time elapsed: 6 minute(s), 30 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Post #9
Hi Aliselle,

P2P - I see you have P2P software uTorrent installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections and possibly Identity Theft. It likely contributed to your current situation. This page will give you further information.

Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

I would strongly recommend that you uninstall these now. You can do so via Control Panel >> Add or Remove Programs.
———-

Now if you would please run DDS once more and then post both of the logs created into your next reply. :)
———-

How is your system running now?
Post #10
Hi Jeff, my PC seems fine and I've had no more warnings my anti virus. Here are the logs from DDS. . DDS (Ver_2011-06-23.01) - NTFSx86 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26 Run by [removed] at 0:04:38 on 2011-08-10 Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2039.978 [GMT 1:00] . AV: Virgin Media Security Anti-Virus *Enabled/Updated* {5B5A3BD7-8573-4672-AEA8-C9BB713B6755} FW: Virgin Media Security Firewall *Enabled* . ============== Running Processes =============== . C:\WINDOWS\system32\svchost.exe -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs C:\Program Files\Virgin Media\Security\Fws.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Virgin Media\Security\AVG\Identity Protection\agent\Bin\AVGIDSAgent.exe C:\Program Files\Virgin Media\Digital Home Support\HsdService.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe C:\Program Files\Virgin Media\Security\RpsSecurityAwareR.exe C:\Program Files\Secunia\PSI\PSIA.exe C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Program Files\Secunia\PSI\sua.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Virgin Media\Security\rps.exe C:\Program Files\Virgin Media\Service Manager\ServiceManagerComHandler.exe C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe C:\Program Files\KeyScrambler\keyscrambler.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe C:\Program Files\Secunia\PSI\psi_tray.exe C:\WINDOWS\system32\devldr32.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Mozilla Firefox\plugin-container.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.co.uk/ BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: EWPBrowseObject Class: {68f9551e-0411-48e4-9aaf-4bc42a6a46be} - c:\program files\canon\easy-webprint\EWPBrowseLoader.dll BHO: RoboForm BHO: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: &RoboForm;: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll uRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe" mRun: [ServiceManager.exe] "c:\program files\virgin media\service manager\ServiceManager.exe" /AUTORUN mRun: [KeyScrambler] c:\program files\keyscrambler\keyscrambler.exe /a mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent dRun: [ctfmon.exe] c:\windows\system32\CTFMON.EXE StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Toolband.dll/RC_AddToList.html IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_HSPrint.html IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Toolband.dll/RC_Preview.html IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_Print.html IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html IE: RoboForm Options - file://c:\program files\siber systems\ai roboform\RoboFormComOptions.html IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - {B745F984-EF2E-40D6-A9AC-D8CED7230E61} - c:\program files\keyscrambler\KeyScramblerIE.dll DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1312481844703 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab TCP: Interfaces\{BCA97E48-D42F-453C-AAA6-5E23B93077A8} : NameServer = 192.168.1.1 Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll Notify: igfxcui - igfxsrvc.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll . ================= FIREFOX =================== . FF - ProfilePath - c:\documents and settings\ali\application data\mozilla\firefox\profiles\0jmyctw5.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/ FF - plugin: c:\documents and settings\ali\application data\mozilla\firefox\profiles\0jmyctw5.default\extensions\{1bc9ba34-1eed-42ca-a505-6d2f1a935bbb}\plugins\npietab2.dll FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll FF - plugin: c:\program files\virgin media\service manager\nprpspa.dll . ============= SERVICES / DRIVERS =============== . R0 RadialpointIDSEH;RadialpointIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-8-3 25608] R2 HsdService;HsdService;c:\program files\virgin media\digital home support\HsdService.exe [2011-8-4 1406264] R2 Radialpoint Security Services;Virgin Media Security;c:\program files\virgin media\security\RpsSecurityAwareR.exe [2010-1-4 165408] R2 RadialpointIDSAgent;RadialpointIDSAgent;c:\program files\virgin media\security\avg\identity protection\agent\bin\AVGIDSAgent.exe [2011-8-3 5832712] R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2011-4-19 993848] R2 Secunia Update Agent;Secunia Update Agent;c:\program files\secunia\psi\sua.exe [2011-4-19 399416] R2 ServicepointService;ServicepointService;c:\program files\virgin media\service manager\ServicepointService.exe [2011-8-3 689464] R3 KeyScrambler;KeyScrambler;c:\windows\system32\drivers\keyscrambler.sys [2011-8-4 225856] R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544] R3 RadialpointIDSDriver;RadialpointIDSDriver;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSDriver.sys [2011-8-3 122376] R3 RadialpointIDSFilter;RadialpointIDSFilter;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSfilter.sys [2011-8-3 30216] R3 RadialpointIDSShim;RadialpointIDSShim;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSShim.sys [2011-8-3 25736] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [2011-8-4 27064] S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504] S4 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-14 14336] . =============== Created Last 30 ================ . 2011-08-09 19:20:27 41272 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2011-08-09 19:20:22 22712 —-a-w- c:\windows\system32\drivers\mbam.sys 2011-08-09 07:14:05 ——– d—–w- c:\program files\ESET 2011-08-09 01:47:18 73728 —-a-w- c:\windows\system32\javacpl.cpl 2011-08-09 01:47:18 472808 —-a-w- c:\windows\system32\deployJava1.dll 2011-08-09 00:57:02 3840 —-a-w- c:\windows\system32\drivers\BANTExt.sys 2011-08-09 00:57:01 ——– d—–w- c:\program files\Belarc 2011-08-08 20:06:51 ——– d-sha-r- C:\cmdcons 2011-08-08 20:04:51 98816 —-a-w- c:\windows\sed.exe 2011-08-08 20:04:51 518144 —-a-w- c:\windows\SWREG.exe 2011-08-08 20:04:51 256000 —-a-w- c:\windows\PEV.exe 2011-08-08 20:04:51 208896 —-a-w- c:\windows\MBR.exe 2011-08-07 22:22:37 ——– d—–w- c:\program files\MSXML 4.0 2011-08-07 22:19:45 ——– d—–w- c:\program files\CCleaner 2011-08-07 22:08:28 65024 —-a-w- c:\windows\system32\spool\prtprocs\w32x86\CNMPP87.DLL 2011-08-07 22:08:28 22528 —-a-w- c:\windows\system32\spool\prtprocs\w32x86\CNMPD87.DLL 2011-08-07 22:08:27 161792 —-a-w- c:\windows\system32\CNMLM87.DLL 2011-08-07 21:47:35 ——– d—–w- c:\program files\common files\ScanSoft Shared 2011-08-07 21:46:29 ——– d—–w- c:\program files\ScanSoft 2011-08-07 21:41:20 212480 —-a-w- c:\windows\PCDLIB32.DLL 2011-08-07 21:39:40 1060864 —-a-w- c:\windows\system32\MFC71.dll 2011-08-07 21:39:35 306688 —-a-w- c:\windows\IsUninst.exe 2011-08-07 21:29:36 ——– d—–w- c:\program files\Canon 2011-08-07 21:09:54 25856 -c–a-w- c:\windows\system32\dllcache\usbprint.sys 2011-08-07 21:09:54 25856 —-a-w- c:\windows\system32\drivers\usbprint.sys 2011-08-07 20:59:33 15104 -c–a-w- c:\windows\system32\dllcache\usbscan.sys 2011-08-07 20:59:33 15104 —-a-w- c:\windows\system32\drivers\usbscan.sys 2011-08-07 18:10:47 ——– d—–w- c:\documents and settings\ali\application data\Malwarebytes 2011-08-07 18:10:20 ——– d—–w- c:\documents and settings\all users\application data\Malwarebytes 2011-08-07 18:10:16 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware 2011-08-07 17:42:52 388096 —-a-r- c:\documents and settings\ali\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe 2011-08-07 17:42:50 ——– d—–w- c:\program files\Trend Micro 2011-08-07 17:01:10 ——– d—–w- c:\program files\common files\xing shared 2011-08-07 17:00:00 348160 —-a-w- c:\windows\system32\msvcr71.dll 2011-08-07 16:59:59 499712 —-a-w- c:\windows\system32\msvcp71.dll 2011-08-07 16:58:23 ——– d—–w- c:\documents and settings\ali\local settings\application data\Real 2011-08-06 02:23:30 ——– d—–w- c:\documents and settings\ali\application data\PFStaticIP 2011-08-06 02:22:36 ——– d—–w- c:\program files\PFStaticIP 2011-08-06 02:07:59 ——– d—–w- c:\program files\uTorrent 2011-08-06 02:07:34 ——– d—–w- c:\documents and settings\ali\local settings\application data\uTorrent 2011-08-06 02:07:34 ——– d—–w- c:\documents and settings\ali\application data\uTorrent 2011-08-06 01:51:49 ——– d—–w- c:\windows\system32\NtmsData 2011-08-06 00:27:28 ——– d—–w- c:\documents and settings\ali\application data\driveridentifier 2011-08-06 00:27:21 ——– d—–w- c:\program files\Driver Identifier 2011-08-05 23:07:35 ——– d—–w- c:\documents and settings\ali\application data\MSNInstaller 2011-08-05 22:50:34 ——– d—–w- c:\documents and settings\ali\local settings\application data\Temp 2011-08-05 22:48:23 ——– d—–w- c:\documents and settings\ali\local settings\application data\Adobe 2011-08-05 14:39:50 ——– d—–w- c:\program files\BurnAware Free 2011-08-05 14:02:01 274288 —-a-w- c:\windows\system32\mucltui.dll 2011-08-05 14:02:01 16736 —-a-w- c:\windows\system32\mucltui.dll.mui 2011-08-05 07:40:49 ——– d-sh–w- c:\documents and settings\ali\IECompatCache 2011-08-04 22:09:02 ——– d—–w- c:\program files\Spybot - Search & Destroy 2011-08-04 22:09:02 ——– d—–w- c:\documents and settings\all users\application data\Spybot - Search & Destroy 2011-08-04 21:07:34 404640 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2011-08-04 19:24:57 ——– d—–w- c:\windows\system32\Adobe 2011-08-04 18:46:30 ——– d—–w- c:\documents and settings\ali\Tracing 2011-08-04 18:45:29 ——– d—–w- c:\program files\Microsoft 2011-08-04 18:45:08 ——– d—–w- c:\program files\Windows Live SkyDrive 2011-08-04 18:33:52 ——– d—–w- c:\program files\common files\Windows Live 2011-08-04 18:31:21 ——– d—–w- c:\documents and settings\ali\application data\Windows Search 2011-08-04 18:31:12 ——– d—–w- c:\windows\system32\winrm 2011-08-04 18:31:04 ——– dc-h–w- c:\windows\$968930Uinstall_KB968930$ 2011-08-04 18:29:09 ——– d—–w- c:\program files\Microsoft CAPICOM 2.1.0.2 2011-08-04 18:14:56 ——– d—–w- c:\documents and settings\ali\local settings\application data\Secunia PSI 2011-08-04 18:14:44 ——– d—–w- c:\program files\Secunia 2011-08-04 16:30:38 ——– d—–w- c:\documents and settings\ali\application data\RoboForm 2011-08-04 16:27:37 ——– d—–w- c:\program files\Siber Systems 2011-08-04 16:16:47 ——– d—–w- c:\documents and settings\all users\application data\QFX Software 2011-08-04 16:16:47 ——– d—–w- c:\documents and settings\ali\application data\QFX Software 2011-08-04 16:16:21 225856 —-a-w- c:\windows\system32\drivers\keyscrambler.sys 2011-08-04 16:16:18 ——– d—–w- c:\program files\KeyScrambler 2011-08-04 16:09:21 ——– d—–w- c:\documents and settings\ali\local settings\application data\ApplicationHistory 2011-08-04 07:35:18 ——– d—–w- c:\documents and settings\ali\local settings\application data\VS Revo Group 2011-08-04 07:35:10 27064 —-a-w- c:\windows\system32\drivers\revoflt.sys 2011-08-04 07:35:07 ——– d—–w- c:\program files\VS Revo Group 2011-08-04 07:33:41 ——– d—–w- c:\documents and settings\ali\application data\Radialpoint 2011-08-03 22:43:01 ——– d—–w- c:\documents and settings\ali\local settings\application data\LogiShrd 2011-08-03 22:29:02 ——– d—–w- c:\windows\system32\XPSViewer 2011-08-03 22:28:33 89088 —-a-w- c:\windows\system32\spool\prtprocs\w32x86\filterpipelineprintproc.dll 2011-08-03 22:28:21 89088 -c—-w- c:\windows\system32\dllcache\filterpipelineprintproc.dll 2011-08-03 22:28:21 117760 ——w- c:\windows\system32\prntvpt.dll 2011-08-03 22:28:20 597504 -c—-w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe 2011-08-03 22:28:20 597504 ——w- c:\windows\system32\spool\prtprocs\w32x86\printfilterpipelinesvc.exe 2011-08-03 22:28:20 575488 -c—-w- c:\windows\system32\dllcache\xpsshhdr.dll 2011-08-03 22:28:20 575488 ——w- c:\windows\system32\xpsshhdr.dll 2011-08-03 22:28:20 1676288 -c—-w- c:\windows\system32\dllcache\xpssvcs.dll 2011-08-03 22:28:20 1676288 ——w- c:\windows\system32\xpssvcs.dll 2011-08-03 22:28:19 ——– d—–w- C:\0a7f6ea1ce20460441f1f4 2011-08-03 22:25:18 ——– d—–w- c:\documents and settings\ali\local settings\application data\Identities 2011-08-03 22:24:37 ——– d—–w- c:\program files\Windows Desktop Search 2011-08-03 22:24:36 ——– d–h–w- c:\windows\system32\GroupPolicy 2011-08-03 22:23:13 ——– d—–w- c:\program files\Windows Media Connect 2 2011-08-03 22:20:27 ——– d—–w- c:\windows\system32\LogFiles 2011-08-03 22:19:04 16128 -c–a-w- c:\windows\system32\dllcache\modemcsa.sys 2011-08-03 22:19:04 16128 —-a-w- c:\windows\system32\drivers\MODEMCSA.sys 2011-08-03 22:17:49 ——– d—–w- c:\windows\system32\URTTEMP 2011-08-03 21:57:02 ——– d-sh–w- c:\documents and settings\ali\PrivacIE 2011-08-03 21:54:35 ——– d-sh–w- c:\documents and settings\ali\IETldCache 2011-08-03 21:27:58 7680 -c—-w- c:\windows\system32\dllcache\iecompat.dll 2011-08-03 21:27:40 ——– d—–w- c:\windows\ie8updates 2011-08-03 21:27:27 12800 -c—-w- c:\windows\system32\dllcache\xpshims.dll 2011-08-03 21:27:26 602112 -c—-w- c:\windows\system32\dllcache\msfeeds.dll 2011-08-03 21:27:26 55296 -c—-w- c:\windows\system32\dllcache\msfeedsbs.dll 2011-08-03 21:27:25 247808 -c—-w- c:\windows\system32\dllcache\ieproxy.dll 2011-08-03 21:27:25 1991680 -c—-w- c:\windows\system32\dllcache\iertutil.dll 2011-08-03 21:27:25 11081728 -c—-w- c:\windows\system32\dllcache\ieframe.dll 2011-08-03 21:27:24 743424 -c—-w- c:\windows\system32\dllcache\iedvtool.dll 2011-08-03 21:25:57 ——– dc-h–w- c:\windows\ie8 2011-08-03 20:42:32 ——– d—–w- c:\windows\pss 2011-08-03 20:24:10 272128 -c—-w- c:\windows\system32\dllcache\bthport.sys 2011-08-03 20:24:10 272128 ——w- c:\windows\system32\drivers\bthport.sys 2011-08-03 20:17:15 456320 -c—-w- c:\windows\system32\dllcache\mrxsmb.sys 2011-08-03 20:15:35 293376 ——w- c:\windows\system32\browserchoice.exe 2011-08-03 20:14:00 2192768 -c—-w- c:\windows\system32\dllcache\ntoskrnl.exe 2011-08-03 20:14:00 2148864 -c—-w- c:\windows\system32\dllcache\ntkrnlmp.exe 2011-08-03 20:13:59 2069376 -c—-w- c:\windows\system32\dllcache\ntkrnlpa.exe 2011-08-03 20:13:59 2027008 -c—-w- c:\windows\system32\dllcache\ntkrpamp.exe 2011-08-03 20:13:35 5120 —-a-w- c:\windows\system32\xpsp4res.dll 2011-08-03 20:10:27 ——– d—–w- c:\windows\system32\PreInstall 2011-08-03 20:10:26 26144 —-a-w- c:\windows\system32\spupdsvc.exe 2011-08-03 20:10:25 ——– d–h–w- c:\windows\$hf_mig$ 2011-08-03 20:06:05 ——– d-sh–w- c:\documents and settings\ali\UserData . ==================== Find3M ==================== . 2011-08-03 19:55:43 53192 —-a-w- c:\windows\system32\drivers\rp_skt32.sys 2011-08-03 19:55:38 48384 —-a-w- c:\windows\system32\drivers\rp_pkt32.sys 2011-06-02 14:02:05 1858944 —-a-w- c:\windows\system32\win32k.sys . ============= FINISH: 0:06:00.01 =============== . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-06-23.01) . Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume2 Install Date: 03/08/2011 20:10:19 System Uptime: 09/08/2011 20:15:00 (4 hours ago) . Motherboard: Dell Computer Corp. | | 0K8980 Processor: Intel® Pentium® 4 CPU 2.80GHz | Microprocessor | 2793/533mhz . ==== Disk Partitions ========================= . A: is Removable C: is FIXED (NTFS) - 149 GiB total, 136.28 GiB free. D: is FIXED (NTFS) - 74 GiB total, 74.387 GiB free. E: is CDROM () F: is Removable . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP1: 03/08/2011 20:18:29 - System Checkpoint RP2: 03/08/2011 20:24:27 - Installed Dell System Software RP3: 03/08/2011 20:24:29 - Installed Desktop System Software RP4: 03/08/2011 21:10:21 - Software Distribution Service 3.0 RP5: 03/08/2011 21:27:32 - Software Distribution Service 3.0 RP6: 03/08/2011 21:33:17 - Software Distribution Service 3.0 RP7: 03/08/2011 21:55:05 - Software Distribution Service 3.0 RP8: 03/08/2011 22:55:50 - Installed Windows XP WgaNotify. RP9: 03/08/2011 23:01:27 - Software Distribution Service 3.0 RP10: 03/08/2011 23:17:23 - Software Distribution Service 3.0 RP11: 03/08/2011 23:44:25 - Removed Logitech Vid. RP12: 03/08/2011 23:57:20 - Software Distribution Service 3.0 RP13: 04/08/2011 08:35:48 - Revo Uninstaller Pro's restore point - Windows Search 4.0 RP14: 04/08/2011 16:42:40 - Software Distribution Service 3.0 RP15: 04/08/2011 19:29:01 - Revo Uninstaller Pro's restore point - Adobe Flash Player 10 Plugin RP16: 04/08/2011 19:29:06 - Software Distribution Service 3.0 RP17: 04/08/2011 19:58:43 - Software Distribution Service 3.0 RP18: 04/08/2011 20:18:26 - Revo Uninstaller Pro's restore point - RP19: 04/08/2011 20:35:21 - Revo Uninstaller Pro's restore point - Adobe Flash Player 10 ActiveX RP20: 04/08/2011 20:35:44 - Revo Uninstaller Pro's restore point - Adobe Flash Player 10 Plugin RP21: 04/08/2011 20:38:13 - Revo Uninstaller Pro's restore point - Flash RP22: 04/08/2011 20:38:31 - Revo Uninstaller Pro's restore point - Macromed RP23: 05/08/2011 08:46:31 - All's OK! 05.08.11 RP24: 05/08/2011 15:42:28 - Revo Uninstaller Pro's restore point - Ask Toolbar RP25: 05/08/2011 15:43:12 - Removed Ask Toolbar. RP26: 05/08/2011 23:46:24 - Installed Adobe Reader X (10.1.0). RP27: 06/08/2011 00:04:39 - Revo Uninstaller Pro's restore point - Adobe AIR RP28: 06/08/2011 00:07:07 - Revo Uninstaller Pro's restore point - MSN RP29: 06/08/2011 01:54:20 - Installed SoundMAX RP30: 06/08/2011 01:54:28 - Installed SoundMAX RP31: 07/08/2011 09:01:21 - Revo Uninstaller Pro's restore point - realplyer RP32: 07/08/2011 09:02:08 - Revo Uninstaller Pro's restore point - real player RP33: 07/08/2011 18:12:54 - Revo Uninstaller Pro's restore point - symantec install stub RP34: 07/08/2011 18:14:14 - Revo Uninstaller Pro's restore point - syminstallstub RP35: 07/08/2011 18:20:49 - Revo Uninstaller Pro's restore point - SymInstallStub RP36: 07/08/2011 18:42:47 - Installed HiJackThis RP37: 07/08/2011 22:41:20 - Installed PhotoStudio RP38: 07/08/2011 22:46:35 - Installed ScanSoft OmniPage SE 4.0 RP39: 07/08/2011 23:22:29 - Software Distribution Service 3.0 RP40: 08/08/2011 08:11:42 - Software Distribution Service 3.0 RP41: 09/08/2011 02:45:08 - Installed Java™ 6 Update 26 RP42: 09/08/2011 20:12:47 - Revo Uninstaller Pro's restore point - Malwarebytes' Anti-Malware version 1.51.1.1800 . ==== Installed Programs ====================== . Adobe Flash Player 10 Plugin Adobe Reader X (10.1.0) Adobe Shockwave Player 11.6 ArcSoft PhotoStudio 5.5 µTorrent Belarc Advisor 8.2 BurnAware Free 3.4 Canon MP Navigator 3.0 Canon Utilities Easy-PhotoPrint CCleaner CD-LabelPrint DriverIdentifier 3.4 Easy-WebPrint ESET Online Scanner v3 HiJackThis Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB2443685) Hotfix for Windows XP (KB915800-v4) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB976002-v5) Intel® 537EP V9x DF PCI Modem Intel® Extreme Graphics 2 Driver Intel® PRO Network Adapters and Drivers Java Auto Updater Java™ 6 Update 26 KeyScrambler Logitech Vid HD Logitech Webcam Software Malwarebytes' Anti-Malware version 1.51.1.1800 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2416447) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Base Smart Card Cryptographic Service Provider Package Microsoft Choice Guard Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Silverlight Microsoft User-Mode Driver Framework Feature Pack 1.0 Mozilla Firefox 5.0.1 (x86 en-GB) MSVCRT MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) PerfectDisk 10 Professional Portforward Static IP Address 1.0.45 Radialpoint Security Advisor 2.5.19 RealNetworks - Microsoft Visual C++ 2008 Runtime RealPlayer RealUpgrade 1.1 Revo Uninstaller Pro 2.5.3 RoboForm 7-4-1 (All Users) RPS CRT RPS PerfectDiskStub RPS RpsCore ScanSoft OmniPage SE 4.0 Secunia PSI (2.0.0.3003) Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Windows Internet Explorer 8 (KB2510531) Security Update for Windows Internet Explorer 8 (KB2530548) Security Update for Windows Internet Explorer 8 (KB2544521) Security Update for Windows Internet Explorer 8 (KB982381) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB978695) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Search 4 - KB963093 Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2115168) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2393802) Security Update for Windows XP (KB2412687) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB2476490) Security Update for Windows XP (KB2478960) Security Update for Windows XP (KB2478971) Security Update for Windows XP (KB2479943) Security Update for Windows XP (KB2481109) Security Update for Windows XP (KB2483185) Security Update for Windows XP (KB2485663) Security Update for Windows XP (KB2503665) Security Update for Windows XP (KB2506212) Security Update for Windows XP (KB2507618) Security Update for Windows XP (KB2507938) Security Update for Windows XP (KB2508272) Security Update for Windows XP (KB2508429) Security Update for Windows XP (KB2509553) Security Update for Windows XP (KB2510581) Security Update for Windows XP (KB2524375) Security Update for Windows XP (KB2530548) Security Update for Windows XP (KB2535512) Security Update for Windows XP (KB2536276) Security Update for Windows XP (KB2544521) Security Update for Windows XP (KB2544893) Security Update for Windows XP (KB2555917) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923789) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982665) Segoe UI SoundMAX Spybot - Search & Destroy swMSM Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft Windows (KB971513) Update for Windows Internet Explorer 8 (KB2447568) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB2492386) Update for Windows XP (KB2541763) Update for Windows XP (KB898461) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB961503) Update for Windows XP (KB968389) Update for Windows XP (KB971029) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) Virgin Media Digital Home Support 2.1.27 Virgin Media Security Virgin Media Service Manager 3.7.47 WebFldrs XP Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 8 Windows Live Call Windows Live Communications Platform Windows Live Essentials Windows Live Messenger Windows Live Sign-in Assistant Windows Live Upload Tool Windows Management Framework Core Windows Media Format 11 runtime Windows Media Player 11 Yahoo! Detect . ==== Event Viewer Messages From Past Week ======== . 08/08/2011 21:02:46, error: Service Control Manager [7034] - The ServicepointService service terminated unexpectedly. It has done this 1 time(s). 08/08/2011 21:02:08, error: Service Control Manager [7034] - The RadialpointIDSAgent service terminated unexpectedly. It has done this 1 time(s). 08/08/2011 21:02:02, error: Service Control Manager [7034] - The MBAMService service terminated unexpectedly. It has done this 1 time(s). 05/08/2011 20:47:47, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the crd service to connect. 05/08/2011 20:47:47, error: Service Control Manager [7000] - The crd service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 04/08/2011 22:02:37, error: Service Control Manager [7034] - The Secunia Update Agent service terminated unexpectedly. It has done this 1 time(s). 04/08/2011 22:02:32, error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service. 04/08/2011 22:02:21, error: Service Control Manager [7034] - The Secunia PSI Agent service terminated unexpectedly. It has done this 1 time(s). 04/08/2011 16:30:45, error: Service Control Manager [7034] - The Process Monitor service terminated unexpectedly. It has done this 1 time(s). 04/08/2011 08:39:29, error: atapi [5] - A parity error was detected on \Device\Ide\IdePort0. 04/08/2011 08:39:25, error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\D. 04/08/2011 08:36:09, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 03/08/2011 20:32:43, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) . ==== End Of File ===========================
Post #11
Hi Aliselle,

IT APPEARS THAT YOUR LOGS ARE NOW CLEAN :D SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!! :D

This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.
———-

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following text into the Run box as shown and click OK.
(Note: There is a space between the ..X and the /U that needs to be there.)

[external image: Posted Image]
———-

Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

Here are some tips to reduce the potential for spyware infection in the future:

1. Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
2. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:
  • Open Internet Explorer
  • Click on Tools > Internet Options
  • Press Security tab
  • Select Internet zone then place check next to Enable Protected Mode if not already done
  • Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
  • Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.
3. Use and Update an Anti-Virus Software - I can not overemphasize the need for you to use and update your Anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

4. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. A tutorial on Firewalls and a listing of some available ones can be found here.
**Do not install more than one firewall program because they will conflict with each other**

5. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

6. Filehippo's Update Checker. It is free utilitiy that scan your computer for installed software, checks the versions and then sends this information to see if there are any newer releases. Available software updates are displayed and you can decide which ones to download and install. Among many other types of programs, they includes a number of the Anti-Spyware, Firewall/Security and Anti-Virus programs that have been recommended (though not all of them). Note: Definition files should be updated from within the programs themselves. The Update Checker look for newer versions of the software program, not definition files.

7. Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

8. WOT , Web of Trust, As 'Googling' is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
  • Green to go
  • Yellow for caution
  • Red to stop
WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

9. Install Spybot - Search and Destroy - Download and install Spybot - Search and Destroy with its TeaTimer option. This will provide real time spyware and hijacker protection on your computer alongside your virus protection. You should scan your computer with the program on a regular basis just as you would with your anti-virus software. A tutorial on installing and using this product can be found here:
Instructions for - Spybot S & D and Ad-aware

10. Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?


Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

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