I use Firefox 6 as my browser and prefer google as my home page but my browser keeps redirecting to searchqu. I did get the toolbar removed but that didn't fix the redirect problem. Any help would be appreciated.
Thanks,
Kimber
My name is Satchfan and I would be glad to help you with your computer problem.
Please read the following guidelines which will help to make cleaning your machine easier:
please follow all instructions in the order posted
please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear
all logs/reports, etc. must be posted in Notepad. Please ensure that word wrap is unchecked. In Notepad click Format, uncheck Word wrap if it is checked
if you don't understand something, please don't hesitate to ask for clarification before proceeding
the fixes are specific to your problem and should only be used for this issue on this machine.
please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!
IMPORTANT:
Please DO NOT install/uninstall any programs unless asked to.
Please DO NOT run any scans other than those requested
double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted
when the window appears, underneath Output at the top change it to Minimal Output
check the boxes beside LOP Check and Purity Check
click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan won’t take long
when the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
Note: These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them with your next reply. You may need two posts to fit them both in.
I've tried running the OTL scan twice now and both times it gets hung up at scanning firefox settings. I've let it continue for an hour both times when I notice it says it isn't responding.
Please download Rkill from one of the following links and save to your Desktop:
Link One Link Two Link Three Link Four
Double click on Rkill.
A command window will open then disappear upon completion, this is normal.
Please leave Rkill on the Desktop until otherwise advised.
Note:If you get an alert that Rkill is infected, ignore it. The alert is a fake warning given by the rogue software which attempts to terminate tools that try to remove it. If you see such a warning, leave the warning on the screen and then run Rkill again. By not closing the warning, this sometimes allows you to bypass the malware's attempt to protect itself so that Rkill can perform its routine.
You may have to make repeated attempts to use Rkill several times before it will run as some malware variants try to block it.
You'll be able to tell when rkill has done its job when your desktop (explorer.exe) cycles off and then on again.
I've run the rkill program numerous times (at least 30) and each time it tries to open up in my Photoshop program, I've tried closing photoshop before letting it run and I've also tried minimizing to tray and leaving it on while continuing to run rkill. On at least 3 instances it stopped iexplorer from working and a message came up stating such. I've tried running OTL and each time with the same result as before.
Thanks,
Kimber
Note: Do not reboot your computer if at all possible otherwise the malware will reactivate and you will have to run RogueKiller again
Download RogueKiller to your desktop.
close all running programs
for Windows Vista/Seven, right click -> run as administrator, for XP simply double-click on RogueKiller.exe
when prompted, type 1 and press Enter
the RKreport.txt will be generated next to the executable, (on the desktop).
If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe
Please post the contents of the RKreport.txt in your next Reply.
Remember: do not reboot your computer if at all possible otherwise the malware will reactivate and you will have to run RogueKiller again
If it still doesn’t work, try running both in safe mode.
To Enter Safemode• Go to Start> Shut off your Computer> Restart
• As the computer starts to boot-up, Tap the F8 KEY - this will bring up a menu.
• Use the Up and Down Arrow Keys to scroll up to Safemode
• Then press Enter on your keyboard
Satchfan
Hello Kimber
It has been several days since I sent a reply with instructions to help with your computer problem.
Please let me know if you are having problems and still need help.
Thanks
Satchfan
Operating System: Windows Vista (6.0.6002 Service Pack 2) 64 bits version
Started in : Normal mode
User: Kimber [Admin rights]
Mode: Scan – Date : 08/02/2011 15:38:16
Operating System: Windows Vista (6.0.6002 Service Pack 2) 64 bits version
Started in : Normal mode
User: Kimber [Admin rights]
Mode: Remove – Date : 08/03/2011 01:08:19
I tried running both programs and it was still getting stuck at scanning firefox. The version I'm running was originally a beta version that has now been updated and I still had the previous version installed as well so I was wondering if that may be the reason it was getting hung up. I uninstalled the old version then ran both programs and had no problem. It seems to have worked because I noticed my home page is now google instead of searchqu. The following is my report:
OTL logfile created on: 8/3/2011 12:41:36 PM - Run 1
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Users\Kimber\Desktop
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
3.94 Gb Total Physical Memory | 1.81 Gb Available Physical Memory | 45.89% Memory free
8.09 Gb Paging File | 6.25 Gb Available in Paging File | 77.27% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 219.91 Gb Total Space | 37.89 Gb Free Space | 17.23% Space Free | Partition Type: NTFS
Drive D: | 12.97 Gb Total Space | 2.42 Gb Free Space | 18.63% Space Free | Partition Type: NTFS
Computer Name: KIMBERS-LAPTOP | User Name: Kimber | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
MOD - C:\Users\Kimber\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3\comctl32.dll (Microsoft Corporation)
OTL Extras logfile created on: 8/3/2011 12:41:36 PM - Run 1
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Users\Kimber\Desktop
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
3.94 Gb Total Physical Memory | 1.81 Gb Available Physical Memory | 45.89% Memory free
8.09 Gb Paging File | 6.25 Gb Available in Paging File | 77.27% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 219.91 Gb Total Space | 37.89 Gb Free Space | 17.23% Space Free | Partition Type: NTFS
Drive D: | 12.97 Gb Total Space | 2.42 Gb Free Space | 18.63% Space Free | Partition Type: NTFS
Computer Name: KIMBERS-LAPTOP | User Name: Kimber | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== HKEY_LOCAL_MACHINE Uninstall List ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{0DA20600-6130-443B-9D4B-F30520315FA6}" = Bonjour Print Services
"{0E543634-7E25-4B8F-8D5B-97880E5E5088}" = Bonjour
"{11192F89-510C-4E23-A62A-D3BEA9139596}" = HP QuickTouch 1.00 C3
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{209CDA54-D390-46A2-A97C-7BF61734418D}" = WeatherBug Gadget
"{26119A24-8F74-4F62-A278-AB3984B12C04}" = Microsoft Web Platform Installer 2.0 RC
"{28D73032-5DAA-4F83-B154-85105DBCCB92}" = iTunes
"{295CFB7C-A57E-4313-93E7-68E7CE1D0332}" = Adobe WinSoft Linguistics Plugin x64
"{2D74E972-5A85-44DC-9193-8A302BA8C181}" = Photoshop Camera Raw_x64
"{3C5E60F1-0821-4B07-97EA-84EB5A927CF6}" = MobileMe Control Panel
"{439760BC-7737-4386-9B1D-A90A3E8A22EA}" = Apple Mobile Device Support
"{5EB6F3CB-46F4-451F-A028-7F6D8D35D7D0}" = Windows Live Language Selector
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{6631325A-9B1B-4EE7-8E64-8CC4A6F10643}" = Adobe Fonts All x64
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{8338783A-0968-3B85-AFC7-BAAE0A63DC50}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
"{8875A1C0-6308-4790-8CF6-D34E89880052}" = Adobe Linguistics CS4 x64
"{887797BF-37A5-4199-B0C9-0D38D6196E9A}" = Adobe Anchor Service x64 CS4
"{8C8D673B-20FB-43E6-BCB7-9B3F78F2E762}" = Adobe Type Support x64 CS4
"{8DAA31EB-6830-4006-A99F-4DF8AB24714F}" = Adobe CSI CS4 x64
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{90B5B05F-AFDA-4922-A153-45B14200BA77}" = SPBBC 64bit
"{90BA8112-80B3-4617-A3C1-BD2771B60F74}" = Adobe CMaps x64 CS4
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9F560BEB-021F-43AC-825F-AA60442D8DE4}" = 64 Bit HP CIO Components Installer
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Touch Pad Driver
"{A3454894-144A-4D80-B605-C128FE0D7329}" = Adobe Drive CS4 x64
"{A348C751-0EFF-4B9D-8065-B5339BEFBE27}" = HP Help and Support
"{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}" = Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{CD0773D5-C18E-495c-B39B-21A96415EDD5}" = HP Officejet J4500 Series
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D40172D6-CE2D-4B72-BF5F-26A04A900B7B}" = Adobe Photoshop CS4 (64 Bit)
"{DFFABE78-8173-4E97-9C5C-22FB26192FC5}" = Adobe PDF Library Files x64 CS4
"{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{F991EC04-D713-466B-A70B-78D460AC85D8}" = AVG 2011
"{FA109F0F-122E-4D48-9DBF-14DC02EE85E4}" = AVG 2011
"AVG" = AVG 2011
"CCleaner" = CCleaner
"CNXT_AUDIO_HDA" = Conexant HD Audio
"CNXT_MODEM_HDAUDIO_HERMOSA_HSF" = HDAUDIO Soft Data Fax Modem with SmartCP
"HP Document Manager" = HP Document Manager 1.0
"HP Imaging Device Functions" = HP Imaging Device Functions 10.0
"HP Photosmart Essential" = HP Photosmart Essential 2.5
"HP Smart Web Printing" = HP Smart Web Printing
"HP Solution Center & Imaging Support Tools" = HP Solution Center 10.0
"HPExtendedCapabilities" = HP Customer Participation Program 10.0
"HPOCR" = OCR Software by I.R.I.S. 10.0
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"NVIDIA Drivers" = NVIDIA Drivers
"Shop for HP Supplies" = Shop for HP Supplies
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{004B0DCB-4C60-465B-8F01-44B0A4111187}" = SlingPlayer
"{00ADFB20-AE75-46F4-AD2C-F48B15AC3100}" = Adobe Color NA Recommended Settings CS4
"{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"{021C4C4F-C93C-4425-BFFD-C2D16776BFAE}" = Visual C++ 8.0 Runtime Setup Package (x64)
"{05308C4E-7285-4066-BAE3-6B50DA6ED755}" = Adobe Update Manager CS4
"{054EFA56-2AC1-48F4-A883-0AB89874B972}" = Adobe Extension Manager CS4
"{06E74B9B-631F-4378-BF3A-40D868450C05}" = HPPhotoSmartPhotobookHolidayPack1
"{082702D5-5DD8-4600-BCE5-48B15174687F}" = HP Doc Viewer
"{098727E1-775A-4450-B573-3F441F1CA243}" = kuler
"{0A5825FD-0FB7-4e45-9037-858D463F2943}" = BPDSoftware
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0D6013AB-A0C7-41DC-973C-E93129C9A29F}" = Adobe Color JA Extra Settings CS4
"{0D67A4E4-5BE0-4C9A-8AD8-AB552B433F23}" = Adobe Setup
"{0F723FC1-7606-4867-866C-CE80AD292DAF}" = Adobe CSI CS4
"{0F7C2E47-089E-4d23-B9F7-39BE00100776}" = Toolbox
"{11BB336F-0E58-4977-B866-F24FA334616B}" = HP Active Support Library
"{12A76360-388E-4B27-ABEB-D5FC5378DD2A}" = HPPhotoSmartPhotobookWebPack1
"{15B6EAD9-E83D-458F-AF6F-B8F865FA4F28}" = LightScribe Template Designs - Wedding Pack 1
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{1618734A-3957-4ADD-8199-F973763109A8}" = Adobe Anchor Service CS4
"{16E16F01-2E2D-4248-A42F-76261C147B6C}" = Adobe Drive CS4
"{16E6D2C1-7C90-4309-8EC4-D2212690AAA4}" = AdobeColorCommonSetRGB
"{172AEB5E-CBB2-4CDD-A4CF-388600825839}" = HPPhotoSmartPhotobookPlayfulPack1
"{18669FF9-C8FE-407a-9F70-E674896B1DB4}" = GPBaseService
"{195F2C6C-A343-4b10-B1A4-3F00AB9E9DD9}" = Fax
"{1EDCC080-B8FD-4D70-B194-0F626BA4575B}" = ICC Color Profiles
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = DVD Suite
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{236BB7C4-4419-42FD-0409-1E257A25E34D}" = Adobe Photoshop CS2
"{250E9609-E830-43EB-B379-DAB7546A2422}" = muvee autoProducer 6.1
"{254C37AA-6B72-4300-84F6-98A82419187E}" = Hewlett-Packard Active Check
"{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java™ 6 Update 26
"{2951A232-69BA-4925-BB9A-CEEB72B18B4F}" = BPDSoftware_Ini
"{2FA41EBB-3F5A-35C3-85D6-51EC72A11FBD}" = Google Gears
"{2FDBBCEA-62DB-45F4-B6E5-0E1FB2A1F29D}" = Visual C++ 8.0 Runtime Setup Package (x64)
"{34BFB099-07B2-4E95-A673-7362D60866A2}" = PSSWCORE
"{34D2AB40-150D-475D-AE32-BD23FB5EE355}" = HP Quick Launch Buttons 6.30 E1
"{35D94F92-1D3A-43C5-8605-EA268B1A7BD9}" = PDF Settings CS4
"{36FDBE6E-6684-462b-AE98-9A39A1B200CC}" = HPProductAssistant
"{38EAC694-0D90-445F-8C17-8B50ADFE3162}" = Slingbox Flash Tour
"{39F6E2B4-CFE8-C30A-66E8-489651F0F34C}" = Adobe Media Player
"{3A4E8896-C2E7-4084-A4A4-B8FD1894E739}" = Adobe XMP Panels CS4
"{3D2C9DE6-9ADE-4252-A241-E43723B0CE02}" = Adobe Color - Photoshop Specific CS4
"{3DA8DF9A-044E-46C4-8531-DEDBB0EE37FF}" = Adobe WinSoft Linguistics Plugin
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting
"{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"{415B2719-AD3A-4944-B404-C472DB6085B3}" = Cisco EAP-FAST Module
"{45D707E9-F3C4-11D9-A373-0050BAE317E1}" = HP QuickPlay 3.6
"{4943EFF5-229F-435D-BEA9-BE3CAEA783A7}" = Adobe Service Manager Extension
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4CACFCD9-F71B-413A-8DF5-1A6419D5CDC6}" = Cards_Calendar_OrderGift_DoMorePlugout
"{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
"{5109C064-813E-4e87-B0DE-C8AF7B5BC02B}" = SmartWebPrintingOC
"{52A69E11-7CEB-4a7d-9607-68BA4F39A89B}" = DeviceDiscovery
"{5570C7F0-43D0-4916-8A9E-AEDD52FA86F4}" = Adobe Color EU Extra Settings CS4
"{572F2A62-70CD-4429-8758-6D4D6DC696E1}" = 4500_Help
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{59F6A514-9813-47A3-948C-8A155460CC2A}" = RICOH R5C83x/84x Flash Media Controller Driver Ver.3.52.02
"{5ACE69F0-A3E8-44eb-88C1-0A841E700180}" = TrayApp
"{5B295E70-5256-46DD-ADA8-81E9EF7F4939}" = LightScribe Template Designs - Life Events Pack 1
"{5BB4D7C1-52F2-4BFD-9E40-0D419E2E3021}" = bpd_scan
"{5DD4FCBD-A3C1-4155-9E17-4161C70AAABA}" = Segoe UI
"{63C24A08-70F3-4C8E-B9FB-9F21A903801D}" = Adobe Color Video Profiles CS CS4
"{63E5CDBF-8214-4F03-84F8-CD3CE48639AD}" = Adobe Photoshop CS4 Support
"{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}" = Activation Assistant for the 2007 Microsoft Office suites
"{6697D99E-E550-4498-B793-4A8DD8A1821F}" = ProductContext
"{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}" = Cisco PEAP Module
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = Hewlett-Packard Asset Agent for Health Check
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{66F2E34E-A7D4-49AF-8D4A-2F6D8760EFAD}" = LightScribe Template Designs - Celebration Pack 1
"{679EC478-3FF9-4987-B2FF-C2C2B27532A2}" = DocProc
"{67F0E67A-8E93-4C2C-B29D-47C48262738A}" = Adobe Device Central CS4
"{68243FF8-83CA-466B-B2B8-9F99DA5479C4}" = AdobeColorCommonSetCMYK
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{687FEF8A-8597-40b4-832C-297EA3F35817}" = BufferChm
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}" = Windows Media Player Firefox Plugin
"{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
"{6C1E7AA1-44E9-446D-AAB2-0DE6D9EFEAB1}" = Safari
"{6C6F0968-2B86-42B4-AF34-46A5F06E8FA4}" = MySoftware Fonts
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{735D7AC9-BC7B-4491-9D06-7F4642849E7C}" = P.I.M. II Plug-In
"{742F1560-893C-457B-A47A-DBC62A1302FB}" = LightScribe Template Designs - Kids Korner Pack 1
"{76E41F43-59D2-4F30-BA42-9A762EE1E8DE}" = Avanquest update
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{786C5747-1033-0000-B58E-000000000001}" = Adobe Stock Photos 1.0
"{79D16FEF-F66A-4DF3-AE01-DF0AE3E3BA45}" = LightScribe Template Designs - Hobby Pack 1
"{7FD71A9E-C4D3-42ED-A998-CDA8290C39A3}" = LightScribe Template Labeler
"{7FD8B0C1-CDDA-4B4D-A577-B2E3570EA3A3}_is1" = iPhone Explorer 2.112
"{80533B67-C407-485D-8B5D-63BB8ED9D878}" = Scan
"{820D3F45-F6EE-4AAF-81EF-CE21FF21D230}" = Adobe Type Support CS4
"{82EF29B1-9B60-4142-A155-0599216DD053}" = LightScribe System Software
"{83770D14-21B9-44B3-8689-F7B523F94560}" = Cisco LEAP Module
"{83877DB1-8B77-45BC-AB43-2BAC22E093E0}" = Adobe Bridge CS4
"{842B4B72-9E8F-4962-B3C1-1C422A5C4434}" = Suite Shared Configuration CS4
"{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}" = HPDiagnosticAlert
"{84B01A13-F78F-4281-9224-C96FB3530A2C}" = LightScribe Template Designs - Seasonal Pack 1
"{856CD2A4-9BCE-4ED2-B7F5-A96C960081C1}" = MyLabel Designer Deluxe
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{87E2B986-07E8-477a-93DC-AF0B6758B192}" = DocProcQFolder
"{89A060BA-6CF3-4BDB-A94C-91C9BEF21C6A}" = Appigo Sync
"{89E052B2-5CA5-4B7A-AF0C-28CA2836B030}" = HPPhotoSmartPhotobookModernPack1
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8B611C23-ADB6-4F5E-A04A-959EB0D349F6}" = Winkflash Transporter
"{8D7FBFCA-6739-48B0-B39A-E1B2BFB2D85C}" = calibre
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{8EDBA74D-0686-4C99-BFDD-F894678E5B39}" = Adobe Common File Installer
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_OUTLOOKR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}_OUTLOOKR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}_OUTLOOKR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}_OUTLOOKR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{E64BA721-2310-4B55-BE5A-2925F9706192}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002A-0000-1000-0000000FF1CE}_OUTLOOKR_{E64BA721-2310-4B55-BE5A-2925F9706192}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002A-0409-1000-0000000FF1CE}_OUTLOOKR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-006E-0409-0000-0000000FF1CE}_OUTLOOKR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}_OUTLOOKR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0116-0409-1000-0000000FF1CE}_OUTLOOKR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91120000-001A-0000-0000-0000000FF1CE}" = Microsoft Office Outlook 2007
"{91120000-001A-0000-0000-0000000FF1CE}_OUTLOOKR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-001A-0000-0000-0000000FF1CE}_OUTLOOKR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{931AB7EA-3656-4BB7-864D-022B09E3DD67}" = Adobe Linguistics CS4
"{94D398EB-D2FD-4FD1-B8C4-592635E8A191}" = Adobe CMaps CS4
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{9885A11E-60E4-417C-B58B-8B31B21C0B8A}" = HP Easy Setup - Frontend
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{A07840FC-CE63-4CB8-8030-EF4B9805925A}" = HPPhotoSmartDiscLabel_PaperLabel
"{A0B9F8DF-C949-45ed-9808-7DC5C0C19C81}" = Status
"{A5AB9D5E-52E2-440e-A3ED-9512E253C81A}" = SolutionCenter
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.5
"{AC95121F-1576-45B8-82F7-3911D27882E6}" = HPPhotoSmartPhotobookScrapbookPack1
"{ADFB9653-F44C-460C-BF58-189CC552DFFE}" = hpphotosmartdisclabelplugin
"{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}" = Adobe AIR
"{B29AD377-CC12-490A-A480-1452337C618D}" = Connect
"{B3575D00-27EF-49C2-B9E0-14B3D954E992}" = Apple Application Support
"{B4E91E95-A5BA-4E50-A465-DB7EFEB176E8}" = HPPhotoSmartDiscLabel_PrintOnDisc
"{B53620C0-3A83-4F50-A7AB-175DB64C1CE3}" = HP User Guides 0090
"{B65BA85C-0A27-4BC0-A22D-A66F0E5B9494}" = Adobe Photoshop CS4
"{B6C766E9-B26D-4D54-A22B-A52B069C6C14}" = LightScribe Template Designs - Special Occasion Pack 1
"{B74D4E10-6884-0000-0000-000000000103}" = Adobe Bridge 1.0
"{B8DBED1E-8BC3-4d08-B94A-F9D7D88E9BBF}" = HPSSupply
"{BAD0FA60-09CF-4411-AE6A-C2844C8812FA}" = HP Photosmart Essential 2.5
"{BB4E33EC-8181-4685-96F7-8554293DEC6A}" = Adobe Output Module
"{BD0E2B92-3814-46F0-893B-4612EA010C7E}" = HP Customer Experience Enhancements
"{C3A32068-8AB1-4327-BB16-BED9C6219DC7}" = Atheros Driver Installation Program
"{C52E3EC1-048C-45E1-8D53-10B0C6509683}" = Adobe Default Language CS4
"{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"{CB6075D9-F912-40AE-BEA6-E590DA24F16B}" = Adobe Photoshop Elements 7.0
"{CBAE4F50-9FC9-4557-AB36-9826DF3C103C}" = HP Wireless Assistant
"{CC75AB5C-2110-4A7F-AF52-708680D22FE8}" = Photoshop Camera Raw
"{CCB9B81A-167F-4832-B305-D2A0430840B3}" = WebReg
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{CF4B5CF8-9B83-1A07-9BA4-29E6CDB361B7}" = StudioCloud 3.0
"{D142FE39-3386-4d82-9AD3-36D4A92AC3C2}" = DocMgr
"{D2E0F0CC-6BE0-490b-B08B-9267083E34C9}" = MarketResearch
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{D45E8C45-B601-4A80-AFD8-E16338744DE1}" = ArcSoft Panorama Maker 4
"{D761BBA0-FBDD-4E81-96E1-43B957D91BD8}" = LightScribe Template Designs - Quick and Simple Pack 1
"{D99A8E3A-AE5A-4692-8B19-6F16D454E240}" = Destination Component
"{DD3C88A0-C53C-41D0-A21B-6D021981D23E}" = HPPhotoSmartDiscLabelContent1
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{E08DC77E-D09A-4e36-8067-D6DBBCC5F8DC}" = VideoToolkit01
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E4848436-0345-47E2-B648-8B522FCDA623}" = Adobe Photoshop CS4
"{E80F62FF-5D3C-4A19-8409-9721F2928206}" = LiveUpdate (Symantec Corporation)
"{E9787678-1033-0000-8E67-000000000001}" = Adobe Help Center 1.0
"{F0E64E2E-3A60-40D8-A55D-92F6831875DA}" = Adobe Search for Help
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}" = Visual C++ 2008 x86 Runtime - (v9.0.30729)
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01" = Visual C++ 2008 x86 Runtime - v9.0.30729.01
"{F3A482EC-55E0-48FA-A408-F40FDF265181}" = LightScribe Template Designs - Nature Pack 1
"{F40BBEC7-C2A4-4A00-9B24-7A055A2C5262}" = Microsoft Office Live Add-in 1.5
"{F5577101-33CC-4711-8235-3A95BCD49DB0}" = EA Link
"{F636EE9A-F9EC-4606-BCFA-77DD0E210788}" = HPPhotoSmartDiscLabel_Tattoo
"{F8EF2B3F-C345-4F20-8FE4-791A20333CD5}" = Adobe ExtendScript Toolkit CS4
"{F93C84A6-0DC6-42AF-89FA-776F7C377353}" = Adobe PDF Library Files CS4
"{FA54AFB1-5745-4389-B8C1-9F7509672ED1}" = iPhone Configuration Utility
"{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}" = Visual Studio 2008 x64 Redistributables
"{FCDD51BB-CAD0-4BB1-B7DF-CE86D1032794}" = Adobe Fonts All
"{FDEC11CC-4BD6-4a8c-A398-3CCD8E43EACA}" = J4500
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"{FE57DE70-95DE-4B64-9266-84DA811053DB}" = HP Update
"Activation Assistant for the 2007 Microsoft Office suites" = Activation Assistant for the 2007 Microsoft Office suites
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Adobe Photoshop 6.0" = Adobe Photoshop 6.0
"Adobe Photoshop CS2 - {236BB7C4-4419-42FD-0409-1E257A25E34D}" = Adobe Photoshop CS2
"Adobe Photoshop Elements 7" = Adobe Photoshop Elements 7.0
"Adobe SVG Viewer" = Adobe SVG Viewer
"Adobe_faf656ef605427ee2f42989c3ad31b8" = Adobe Photoshop CS4
"AviSynth" = AviSynth 2.5
"CameraUserGuide-PSSD1200IS_IXUS95IS" = Canon PowerShot SD1200 IS_IXUS 95 IS Camera User Guide
"CameraWindowDC" = Canon Utilities CameraWindow DC
"CameraWindowDVC6" = Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
"CameraWindowLauncher" = Canon Utilities CameraWindow
"CANON iMAGE GATEWAY Task" = CANON iMAGE GATEWAY Task for ZoomBrowser EX
"Canon Internet Library for ZoomBrowser EX" = Canon Internet Library for ZoomBrowser EX
"com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Adobe Media Player
"com.StudioCloud.Desktop.3.F2DAE273367737D97F8409B8C86CCCEDC39FC38E.1" = StudioCloud 3.0
"Coupon Printer for Windows5.0.0.1" = Coupon Printer for Windows
"Coupons.com Toolbar" = Coupons.com Toolbar
"DPP" = Canon Utilities Digital Photo Professional 3.0
"DVD Decrypter" = DVD Decrypter (Remove Only)
"EOS Utility" = Canon Utilities EOS Utility
"FastStone Image Viewer" = FastStone Image Viewer 3.9
"FileZilla Client" = FileZilla Client [removed]
"Film Factory" = Film Factory
"Google Calendar Sync" = Google Calendar Sync
"Hauppauge MCE2005 Software Encoder" = Hauppauge MCE XP/Vista Software Encoder (2.0.25149)
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"InstallShield_{004B0DCB-4C60-465B-8F01-44B0A4111187}" = SlingPlayer
"InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"InstallShield_{F5577101-33CC-4711-8235-3A95BCD49DB0}" = EA Link
"IrfanView" = IrfanView (remove only)
"MovieEditTask" = Canon MovieEdit Task for ZoomBrowser EX
"Mozilla Firefox 6.0 (x86 en-US)" = Mozilla Firefox 6.0 (x86 en-US)
"MyCamera" = Canon Utilities MyCamera
"MyCameraDC" = Canon Utilities MyCamera DC
"OUTLOOKR" = Microsoft Office Outlook 2007
"Personal Printing Guide" = Canon Personal Printing Guide
"PhotoStitch" = Canon Utilities PhotoStitch
"PsuedoLiveUpdate" = LiveUpdate (Symantec Corporation)
"RAW Image Task" = Canon RAW Image Task for ZoomBrowser EX
"RemoteCaptureTask" = Canon Utilities RemoteCapture Task for ZoomBrowser EX
"ShopAtHome.com Toolbar" = ShopAtHome.com Toolbar
"SlingMedia.QPSlingPlayer_is1" = QuickPlay SlingPlayer 0.4.6
"SoftwareStarterGuide-DCSD40_46" = Canon Digital Camera Solution Disk 40-46 Software Starter Guide
"Spyder3Pro" = Spyder3Pro
"UltimateZip_is1" = UltimateZip
"Videora iPhone 4 Converter" = Videora iPhone 4 Converter 6
"ViewpointMediaPlayer" = Viewpoint Media Player
"WFTK" = Canon Utilities WFT-E1/E2 Utility
"WildTangent hp Master Uninstall" = My HP Games
"WinLiveSuite" = Windows Live Essentials
"Yahoo! Companion" = Yahoo! Toolbar
"Yahoo! Toolbar" = Yahoo! Toolbar
"ZoomBrowser EX" = Canon Utilities ZoomBrowser EX
"ZoomBrowser EX Memory Card Utility" = Canon ZoomBrowser EX Memory Card Utility
========== HKEY_CURRENT_USER Uninstall List ==========
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Amazon Kindle For PC" = Amazon Kindle For PC v1.1
"ColorInc ROES" = ColorInc ROES
"Facebook Plug-In" = Facebook Plug-In
"Google Chrome" = Google Chrome
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 8/3/2011 2:04:28 AM | Computer Name = Kimbers-Laptop | Source = Windows Search Service | ID = 3013
Description =
Error - 8/3/2011 2:07:27 AM | Computer Name = Kimbers-Laptop | Source = Windows Search Service | ID = 3013
Description =
Error - 8/3/2011 2:08:48 AM | Computer Name = Kimbers-Laptop | Source = Windows Search Service | ID = 3013
Description =
Error - 8/3/2011 2:11:18 AM | Computer Name = Kimbers-Laptop | Source = Windows Search Service | ID = 3013
Description =
Error - 8/3/2011 2:11:48 AM | Computer Name = Kimbers-Laptop | Source = Windows Search Service | ID = 3013
Description =
Error - 8/3/2011 2:13:08 AM | Computer Name = Kimbers-Laptop | Source = Windows Search Service | ID = 3013
Description =
Error - 8/3/2011 2:13:38 AM | Computer Name = Kimbers-Laptop | Source = Windows Search Service | ID = 3013
Description =
Error - 8/3/2011 2:14:08 AM | Computer Name = Kimbers-Laptop | Source = Windows Search Service | ID = 3013
Description =
Error - 8/3/2011 2:15:25 AM | Computer Name = Kimbers-Laptop | Source = Windows Search Service | ID = 3013
Description =
Error - 8/3/2011 11:47:27 AM | Computer Name = Kimbers-Laptop | Source = Application Hang | ID = 1002
Description = The program OTL.exe version 3.2.26.1 stopped interacting with Windows
and was closed. To see if more information about the problem is available, check
the problem history in the Problem Reports and Solutions control panel. Process
ID: 834 Start Time: 01cc51f2b0655c30 Termination Time: 17
[ Media Center Events ]
Error - 4/4/2010 1:42:19 AM | Computer Name = Kimbers-Laptop | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package SportsSchedule.
[ OSession Events ]
Error - 5/30/2009 1:33:45 AM | Computer Name = Kimbers-Laptop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6423.1000, Microsoft Office Version: 12.0.6425.1000. This session lasted 2
seconds with 0 seconds of active time. This session ended with a crash.
Error - 7/25/2010 4:25:19 PM | Computer Name = Kimbers-Laptop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6535.5005, Microsoft Office Version: 12.0.6425.1000. This session lasted 12
seconds with 0 seconds of active time. This session ended with a crash.
Error - 9/5/2010 8:44:41 AM | Computer Name = Kimbers-Laptop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6535.5005, Microsoft Office Version: 12.0.6425.1000. This session lasted 17
seconds with 0 seconds of active time. This session ended with a crash.
[ System Events ]
Error - 8/2/2011 3:08:54 PM | Computer Name = Kimbers-Laptop | Source = ipnathlp | ID = 34001
Description = The ICS_IPV6 failed to configure IPv6 stack.
Error - 8/2/2011 3:08:54 PM | Computer Name = Kimbers-Laptop | Source = ipnathlp | ID = 30013
Description = The DHCP allocator has disabled itself on IP address 192.168.1.105,
since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which
addresses are being allocated to DHCP clients. To enable the DHCP allocator on this
IP address, change the scope to include the IP address, or change the IP address
to fall within the scope.
Error - 8/2/2011 3:31:01 PM | Computer Name = Kimbers-Laptop | Source = DCOM | ID = 10010
Description =
Error - 8/2/2011 3:38:05 PM | Computer Name = Kimbers-Laptop | Source = Service Control Manager | ID = 7034
Description =
Error - 8/2/2011 3:38:05 PM | Computer Name = Kimbers-Laptop | Source = Service Control Manager | ID = 7034
Description =
Error - 8/2/2011 3:41:43 PM | Computer Name = Kimbers-Laptop | Source = ipnathlp | ID = 31004
Description = The DNS proxy agent was unable to allocate 0 bytes of memory. This
may indicate that the system is low on virtual memory, or that the memory manager
has encountered an internal error.
Error - 8/2/2011 3:41:38 PM | Computer Name = Kimbers-Laptop | Source = ipnathlp | ID = 30013
Description = The DHCP allocator has disabled itself on IP address 192.168.1.105,
since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which
addresses are being allocated to DHCP clients. To enable the DHCP allocator on this
IP address, change the scope to include the IP address, or change the IP address
to fall within the scope.
Error - 8/2/2011 4:07:24 PM | Computer Name = Kimbers-Laptop | Source = ipnathlp | ID = 31004
Description = The DNS proxy agent was unable to allocate 0 bytes of memory. This
may indicate that the system is low on virtual memory, or that the memory manager
has encountered an internal error.
Error - 8/2/2011 4:07:27 PM | Computer Name = Kimbers-Laptop | Source = ipnathlp | ID = 30013
Description = The DHCP allocator has disabled itself on IP address 192.168.1.105,
since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which
addresses are being allocated to DHCP clients. To enable the DHCP allocator on this
IP address, change the scope to include the IP address, or change the IP address
to fall within the scope.
Error - 8/3/2011 1:04:17 AM | Computer Name = Kimbers-Laptop | Source = ipnathlp | ID = 30013
Description = The DHCP allocator has disabled itself on IP address 192.168.1.105,
since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which
addresses are being allocated to DHCP clients. To enable the DHCP allocator on this
IP address, change the scope to include the IP address, or change the IP address
to fall within the scope.
Let the program run unhindered, reboot when it is done
Then post a new OTL log (don't check the boxes beside LOP Check or Purity this time)
Download Malwarebytes-Anti-Malware
Click here
double-click mbam-setup.exe and follow the prompts to install the program.
at the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware. and Launch Malwarebytes' Anti-Malware, then click Finish..
if an update is found, it will download and install the latest version.
once the program has loaded, select Perform quick scan, then click Scan.
when the scan is complete, click OK, then Show Results to view the results.
be sure that everything is checked, and click Remove Selected.
when removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
the log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
copy and paste the contents of that report in your next reply and exit MBAM.
NOTE: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Satchfan
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