4 replies to this topic

[PhilipJA]

I've got the redirect virus and i have had some success cleaning it through TDSSkiller and Malwarebytes while running in safe mode. The redirects seems to have stopped, but I cannot access some program features as an administrator.
I had trouble running HijackThis unitl i reinstalled it, renamed it and ran it in safe mode. The main problem is i cannot make any changes to HJT in terms of renaming or uninstalling it, which to me indicates that the virus in some form is still present. Which leads to me asking for help here. So if you could, Am i still infected? (logs below)
ps. any chance this virus enters through music torrents?

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:53:02 AM, on 7/26/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\WindowsMobile\wmdcBase.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
C:\Program Files\Trend Micro\ThisHijack\hijackthis.exe
C:\Users\Phil\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Phil\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Phil\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Phil\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Phil\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Users\Phil\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Phil\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\ThisHijack2\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\system32\taskeng.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MIF5BA~1\Office14\GROOVEEX.DLL
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MIF5BA~1\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Users\Phil\Desktop\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [HTC Sync Loader] "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [XeroxRegistation] "C:\Users\Phil\AppData\Local\Temp\Xerox\EReg\EReg.exe" /Startup
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuiKProtect] C:\Program Files\Iomega\QuikProtect\StartQuikProtect.exe
O4 - HKLM\..\Run: [Windows Mobile-based device management] %WINDIR%\WindowsMobile\wmdcBase.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [Syncables] C:\Program Files\Hewlett-Packard\HP QuickSync\QuickSync.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Phil\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - Global Startup: Google Calendar Sync.lnk = C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MIF5BA~1\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_0cefa6767c6211ec\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM, Inc. - C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HPWMISVC - Unknown owner - C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Internet Pass-Through Service (PassThru Service) - Unknown owner - C:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe
O23 - Service: QPCopyEngine - Unknown owner - C:\Program Files\Iomega\QuikProtect\QpMonitor.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_0cefa6767c6211ec\STacSV.exe

--
End of file - 8331 bytes

[Satchfan]

Hello PhilipJA and welcome to the WTT forum.

My name is Satchfan and I would be glad to help you with your computer problem.

Please read the following guidelines which will help to make cleaning your machine easier:

• please follow all instructions in the order posted
• please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear
• all logs/reports, etc. must be posted in Notepad. Please ensure that word wrap is unchecked. In Notepad click Format, uncheck Word wrap if it is checked
• if you don't understand something, please don't hesitate to ask for clarification before proceeding
• the fixes are specific to your problem and should only be used for this issue on this machine.
• please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!

IMPORTANT:

Please DO NOT install/uninstall any programs unless asked to.
Please DO NOT run any scans other than those requested

I am looking at your log now and will reply with instructions shortly

Satchfan

[Satchfan]

Hello again PhilipJA

ps. any chance this virus enters through music torrents?

P2P

We are not here to pass judgment on file-sharing as a concept but engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infection. If your computer is infected, it almost certainly contributed to your current situation.

Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are more often than not, infected. The bad guys use P2P file-sharing as a major conduit to spread their wares.

Please see this topic for more information:

Perils of P2P File Sharing.

I would strongly recommend that you uninstall any present now..

Should you decide to keep it, please don’t use it until we have finished up here.

===================================================

Let’s try and get rid of this infection


Download/run Rkill:

Please download Rkill from one of the following links and save to your Desktop:

Link One
Link Two
Link Three
Link Four

• Double click on Rkill.
• A command window will open then disappear upon completion, this is normal.
• Please leave Rkill on the Desktop until otherwise advised.

Note: If you get an alert that Rkill is infected, ignore it. The alert is a fake warning given by the rogue software which attempts to terminate tools that try to remove it. If you see such a warning, leave the warning on the screen and then run Rkill again. By not closing the warning, this sometimes allows you to bypass the malware's attempt to protect itself so that Rkill can perform its routine.

You may have to make repeated attempts to use Rkill several times before it will run as some malware variants try to block it.

You'll be able to tell when rkill has done its job when your desktop (explorer.exe) cycles off and then on again.

===================================================

Run DDS

Please download DDS by sUBs from one of the following links and save it to your desktop.

DDS.scr
DDS.pif

• disable any script blocking protection (How to Disable your Security Programs)
• double click DDS icon to run the tool (may take up to 3 minutes to run)
• when done, DDS.txt will open.
• after a few moments, attach.txt will open in a second window.
• save both reports to your desktop.
• Post the contents of the DDS.txt and Attach.txt reports in your next reply
===================================================

Run aswMBR• download aswMBR.exe ( 511KB ) to your desktop
• double click the aswMBR.exe to run it
• click the "Scan" button to start the scan
On completion of the scan click save log, save it to your desktop and post in your next reply

Logs to include with next post:

DDS.txt
Attach.txt
aswMBR log

Thanks

Satchfan

[Satchfan]

Hello PhilipJA It has been several days since I sent a reply with instructions to help with your computer problem. Please let me know if you are having problems and still need help. Thanks Satchfan

[Satchfan]

Due to inactivity this topic will be closed.
If you need help please start a new thread.

New members follow the instructions here http://forums.whatth...ed_t106388.html and start a new topic