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Spyware / Malware / Virus Removal

Please,please,please, Help

10 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Logfile of HijackThis v1.97.7
Scan saved at 10:40:32 PM, on 7/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\PELMICED.EXE
C:\Program Files\Office mouse\1.1\moffice.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\System32\taskswitch.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Office mouse\1.1\MOUSE32A.DAT
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QUICKENW\QAGENT.EXE
C:\Program Files\QUICKENW\QAGENT.EXE
C:\WINDOWS\szchost.exe
C:\WINDOWS\System32\mrtMngr.EXE
C:\Program Files\SpyHunter\PopupBlocker\EnigmaPopupStop.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Samsung\Digimax Viewer 1.0\DigimaxViewer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\SYSTEM32\osk.exe
C:\WINDOWS\SYSTEM32\MSSWCHX.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Common Files\Real\Update_OB\realevent.exe
C:\Program Files\Common Files\Real\Update_OB\realevent.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\VSO\mcmnhdlr.exe
c:\program files\mcafee.com\shared\mghtml.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpHost.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZENG04.EXE
C:\New Folder\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?p…er=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O1 - Hosts: 213.159.117.235 auto.search.msn.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Office mouse\1.1\moffice.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [Zone system] C:\WINDOWS\szchost.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MSN Toolbar\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MSN Toolbar\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [EnigmaPopupStop] C:\Program Files\SpyHunter\PopupBlocker\EnigmaPopupStop.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Digimax Viewer 1.0.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: PartyPoker.com (HKLM)
O9 - Extra 'Tools' menuitem: PartyPoker.com (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m…83/mcinsctl.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa…ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{47463ED0-38ED-485E-B9C2-507F06EED53E}: NameServer = 151.196.0.39 151.197.0.38
O19 - User stylesheet: C:\WINDOWS\hh.htt (HKLM)
Hi and welcome to the forum.


Step # 1

Please download and run CWShredder. Make sure that all browser windows are closed with the exception of Cwshredder and choose FIX.

http://www.majorgeeks.com/download4086.html

REBOOT

Step #2

Please download and run Spybot Search & Destroy & Adaware, both can be found in my signature below. Then follow the instructions in the link below to run.

http://www.tomcoyote.org/scanning.php

REBOOT

Step # 3

Please do an online scan

Trend Micro http://housecall.trendmicro.com/housecall/start_corp.asp

Make sure that you choose "fix" or "clean".


Reboot and post a new HiJackThis log
thxs for responding, i can't seem to find the spybot dwnld. also when i run cwshredder, it tells me each time to reboot because cws is still in the memory. i reboot and it states the same thing again. please advise
here's the latest logfile

Logfile of HijackThis v1.97.7
Scan saved at 10:21:59 AM, on 7/7/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\winlogon.exe
C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\PELMICED.EXE
C:\Program Files\Office mouse\1.1\moffice.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\System32\taskswitch.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QUICKENW\QAGENT.EXE
C:\Program Files\QUICKENW\QAGENT.EXE
C:\WINDOWS\szchost.exe
C:\Program Files\SpyHunter\PopupBlocker\EnigmaPopupStop.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Office mouse\1.1\MOUSE32A.DAT
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\mrtMngr.EXE
C:\PROGRA~1\FASTDE~1\FAST2.EXE
C:\Program Files\Samsung\Digimax Viewer 1.0\DigimaxViewer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\CallWave\IAM.exe
C:\WINDOWS\System32\OSK.exe
C:\WINDOWS\System32\MSSWCHX.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\New Folder\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R3 - URLSearchHook: (no name) - _{0FA33B6C-71BC-69D3-DB7A-472A4D6F3452} - (no file)
F1 - win.ini: load=??? ??? ??? ? ? ?M???
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
N3 - Netscape 7: # Mozilla User Preferences
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Office mouse\1.1\moffice.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [Zone system] C:\WINDOWS\szchost.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MSN Toolbar\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MSN Toolbar\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [EnigmaPopupStop] C:\Program Files\SpyHunter\PopupBlocker\EnigmaPopupStop.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [Microsoft Update Machine] wfqvyxy.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\RunServices: [Microsoft Update Machine] wfqvyxy.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\Dell Modem-On-Hold\NetWaiting.exe
O4 - HKCU\..\Run: [FAST Defrag] C:\PROGRA~1\FASTDE~1\FAST2.EXE -tray
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\Program Files\MSN Toolbar\MUSICMATCH\MyWay\bar\2.bin\MWSOEMON.EXE
O4 - HKCU\..\Run: [Microsoft Update Machine] wfqvyxy.exe
O4 - Global Startup: Digimax Viewer 1.0.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Send Image to Photo Library - file://C:\Program Files\MGI\MGI PhotoSuite III SE\Temp\MGI00000.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: PartyPoker.com (HKLM)
O9 - Extra 'Tools' menuitem: PartyPoker.com (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O9 - Extra button: WeatherBug (HKCU)
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m…83/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa…ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{47463ED0-38ED-485E-B9C2-507F06EED53E}: NameServer = 151.196.0.39 151.197.0.38
You have evidence of a virus in your system still.

O4 - HKLM\..\Run: [Zone system] C:\WINDOWS\szchost.exe Notice the Z in the file. That is not correct.

Information on it>>> http://securityresponse.symantec.com/avcen…rcurycas.a.html

Please turn off system restore, if you are not sure how follow this link http://service1.symantec.com/SUPPORT/tsgen…src=sec_doc_nam

Then do an online virus scan. It is important to do an online scan, even though you have your own anti virus program, as the virus may have affecetd your scanner.

Panda http://www.pandasoftware.com/activescan/co…n_principal.htm

Trend Micro http://housecall.trendmicro.com/

Then reboot and post a new log please.
this has been a long day!
Logfile of HijackThis v1.97.7
Scan saved at 5:19:03 PM, on 7/7/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\winxtc.exe
C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\System32\PELMICED.EXE
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Office mouse\1.1\moffice.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\System32\taskswitch.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QUICKENW\QAGENT.EXE
C:\Program Files\QUICKENW\QAGENT.EXE
C:\WINDOWS\szchost.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Office mouse\1.1\MOUSE32A.DAT
C:\WINDOWS\System32\mrtMngr.EXE
C:\Program Files\SpyHunter\PopupBlocker\EnigmaPopupStop.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\WINDOWS\System32\wfqvyxy.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\FASTDE~1\FAST2.EXE
C:\Program Files\Samsung\Digimax Viewer 1.0\DigimaxViewer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\CallWave\IAM.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Documents and Settings\steve\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R3 - URLSearchHook: (no name) - _{0FA33B6C-71BC-69D3-DB7A-472A4D6F3452} - (no file)
F1 - win.ini: load=??? ??? ??? ? ? ?M???
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://ww2.olntv.com/cyclysm/jump.html"); (C:\Documents and Settings\steve\Application Data\Mozilla\Profiles\default\u9ibdowj.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\steve\Application Data\Mozilla\Profiles\default\u9ibdowj.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Office mouse\1.1\moffice.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MSN Toolbar\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MSN Toolbar\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [EnigmaPopupStop] C:\Program Files\SpyHunter\PopupBlocker\EnigmaPopupStop.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [Microsoft Update Machine] wfqvyxy.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [windbs] winxtc.exe
O4 - HKLM\..\RunServices: [Microsoft Update Machine] wfqvyxy.exe
O4 - HKLM\..\RunServices: [windbs] winxtc.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\Dell Modem-On-Hold\NetWaiting.exe
O4 - HKCU\..\Run: [FAST Defrag] C:\PROGRA~1\FASTDE~1\FAST2.EXE -tray
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\Program Files\MSN Toolbar\MUSICMATCH\MyWay\bar\2.bin\MWSOEMON.EXE
O4 - HKCU\..\Run: [Microsoft Update Machine] wfqvyxy.exe
O4 - Global Startup: Digimax Viewer 1.0.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Send Image to Photo Library - file://C:\Program Files\MGI\MGI PhotoSuite III SE\Temp\MGI00000.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: PartyPoker.com (HKLM)
O9 - Extra 'Tools' menuitem: PartyPoker.com (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m…83/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa…ash/swflash.cab
Hi

Please boot to safe mode (tap f8 while bios loads)

Then run hiajckthis again and put a check beside these lines and choose FIX.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R3 - URLSearchHook: (no name) - _{0FA33B6C-71BC-69D3-DB7A-472A4D6F3452} - (no file)
F1 - win.ini: load=??? ??? ??? ? ? ?M???


O4 - HKLM\..\Run: [Microsoft Update Machine] wfqvyxy.exe
O4 - HKLM\..\Run: [windbs] winxtc.exe
O4 - HKLM\..\RunServices: [Microsoft Update Machine] wfqvyxy.exe
O4 - HKLM\..\RunServices: [windbs] winxtc.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\Program Files\MSN Toolbar\MUSICMATCH\MyWay\bar\2.bin\MWSOEMON.EXE
O4 - HKCU\..\Run: [Microsoft Update Machine] wfqvyxy.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART


Then delete these files/folders, you made need to show hidden files http://www.xtra.co.nz/help/0,,4155-1916458,00.html

C:\WINDOWS\szchost.exe<< YOU NEED TO BE CAREFUL NOT TO DELETE THE LEGITIMATE svchost.exe FILE. NOTICE THE BAD FILE HAS A "Z"

winxtc.exe<< C:\WINDOWS\System32\wfqvyxy.exe<< C:\Program Files\MSN Toolbar\MUSICMATCH\MyWay<< C:\WINDOWS\System32\P2P Networking<<
Then reboot

I would like you to download and run Trojan Hunter. It is free for 30 days. Let it fix what it finds.

Download Trojan Hunter(trial version).
Next go Hereand download the latest update zip file.
Install Trojan Hunter and make a note of the full path to the folder where it is installed, by default this is
X:\program files\TrojanHunter 3.8 (X is the drive Trojan Hunter is installed on, usually C).
After installation unzip the update file you downloaded to the installation folder you took note of.
Say "Yes to All" when you are asked about replacing files.
You have to completely shut down Trojan Hunter for the new files to be used.
Double click the desktop icon to restart Trojan Hunter, click to continue evaluation.
Click the "Full Scan" button on the upper left.

Then post a new log please.
boy do i have problems! i can't seem to be able to keep the hjt program open, as soon as i move my mouse it closes. what can i do to correct this so i can get you a fresh logfile. thxs
i'm about to give up! now i'm unable to open most of my programs, trojan hntr, spybot, norton internet security, etc. plus i can't download hjt! HEEEELP!
I assume you have Hiajckthis still in your system. rename the it to something other than hijackthis badstuff.exe for example then try launching it. I am going to flag and expert for review so hang in there.
FINNALY!WOOOO HOOOO


Scan saved at 2:02:53 PM, on 7/9/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\cisvc.exe
C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\winxtc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\System32\PELMICED.EXE
C:\Program Files\Office mouse\1.1\moffice.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\System32\taskswitch.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QUICKENW\QAGENT.EXE
C:\Program Files\QUICKENW\QAGENT.EXE
C:\Program Files\Office mouse\1.1\MOUSE32A.DAT
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\WINDOWS\System32\mrtMngr.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Samsung\Digimax Viewer 1.0\DigimaxViewer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\CallWave\IAM.exe
C:\WINDOWS\System32\OSK.exe
C:\WINDOWS\System32\MSSWCHX.EXE
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\System32\msdtc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\GetRight\getright.exe
C:\PROGRA~1\GetRight\getright.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\steve\Desktop\jj\help.exe.exe

F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://ww2.olntv.com/cyclysm/jump.html"); (C:\Documents and Settings\steve\Application Data\Mozilla\Profiles\default\u9ibdowj.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\steve\Application Data\Mozilla\Profiles\default\u9ibdowj.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Office mouse\1.1\moffice.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [EnigmaPopupStop] C:\Program Files\SpyHunter\PopupBlocker\EnigmaPopupStop.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [windbs] winxtc.exe
O4 - HKLM\..\Run: [System Update] C:\WINDOWS\System32\dllyelx.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\RECYCLER\S-1-5-21-3150379693-874572671-3029979880-1006\Dc4.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\RECYCLER\S-1-5-21-3150379693-874572671-3029979880-1006\Dc4.com\Agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\RECYCLER\S-1-5-21-3150379693-874572671-3029979880-1006\Dc4.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.9\THGuard.exe"
O4 - HKLM\..\RunServices: [windbs] winxtc.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\Dell Modem-On-Hold\NetWaiting.exe
O4 - Global Startup: Digimax Viewer 1.0.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O8 - Extra context menu item: Send Image to Photo Library - file://C:\Program Files\MGI\MGI PhotoSuite III SE\Temp\MGI00000.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m…83/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{47463ED0-38ED-485E-B9C2-507F06EED53E}: NameServer = 151.196.0.39 151.197.0.38
O21 - SSODL: 0aMCPClient - {F5DF91F9-15E9-416B-A7C3-7519B11ECBFC} - C:\Program Files\Common Files\stardock\MCPCore.dll

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