my computer was fine few months ago. now it is very slow and takes ages to perform any required task.
even when i am typing system does not type straight away infact i have to type and wait for it to appear on the screen.
at the time of shutdown it says there are some programms running, i have to end task it to shut down my computer.
there is a message thati get quite often that error has occured do you want to send it to microsoft.
when i run some programm it take bit of time to run them.
please help me my assignments are coming up for my final exams and i need this computer fixed, i have important data in it.
thanks
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Hello there, lstryd
I'm Conspire, I'll be glad to help you with your computer problems.
Please observe these rules while we work:
Read the entire procedure
It is important to perform ALL actions in sequence.
If you don't know, stop and ask! Don't keep going on.
Please reply to this thread. Do not start a new topic.
Stick with me till you're given the all clear.
Remember, absence of symptoms does not mean the infection is all gone.
Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.
IMPORTANT NOTE : Please do not delete anything unless instructed to.
Please download GMER from one of the following locations, and save it to your desktop:
Main Mirror This version will download a randomly named file (Recommended)
Zip Mirror This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
Extract the contents of the zipped file to desktop (applicable only to Zip mirror) .
Double click [external image: Posted Image] or [external image: Posted Image] on your desktop.
If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO. [external image: Posted Image]
[external image: Posted Image] Click the image to enlarge it
In the right panel, you will see several boxes that have been checked. Uncheck the following …
IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)
Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and attach it in your reply.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
Make sure you backup your important data before you continue.
Please read through these instructions to familarize yourself with what to expect when this tool runs
Refer to the ComboFix User's Guide
Download ComboFix from one of these locations:
Link 1 Link 2
* IMPORTANT !!! Save ComboFix.exe to your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link :How to Disable your Security Programs
**********************************************
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
[external image: Posted Image]
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
[external image: Posted Image]
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
