JonTom
Hello susanaj
How is the machine running now?
How is the machine running now?
Spyware / Malware / Virus Removal
Malware I need removed
23 min read
susanaj
I'm still getting the popups.
JonTom
Hello susanaj
Whatever is causing these popups is doing a good job of avoiding detection.
Do the popups appear only when you are connected to the net, or do they also appear when your machine is not connected?
If they appear when you are connect to the net, do you receive them from all of your browsers or just some?
Lets dig a little deeper:
Whatever is causing these popups is doing a good job of avoiding detection.
Do the popups appear only when you are connected to the net, or do they also appear when your machine is not connected?
If they appear when you are connect to the net, do you receive them from all of your browsers or just some?
Lets dig a little deeper:
- aswMBR
- Download aswMBR.exe to your desktop.
- Double click the aswMBR.exe to run it. (Note: Vista and Windows 7 users Right click the icon and choose "Run as administrator").
- Click the "Scan" button to start scan.
[external image: Posted Image]
- On completion of the scan click save log, save it to your desktop and post in your next reply.
[external image: Posted Image]
- Rootkit Unhooker
- Please Download Rootkit Unhooker and Save it to your desktop.
- Right click on RKUnhookerLE.exe and select "Run as administrator" to run it.
- Click the Report tab, then click Scan.
- Check (Tick) Drivers, Stealth. Uncheck the rest, then Click OK.
- Wait till the scanner has finished and then click File, Save Report.
- Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in your next reply here.
Note: You may get the following warning, just click OK and continue.
"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"
Please provide the aswMBR log and the Rootkit Unhooker log in your next reply along with the answers to my questions.
susanaj
I am still getting the popups. But my computer is running faster.
susanaj
aswMBR version 0.9.5.256 Copyright© 2011 AVAST Software
Run date: 2011-06-05 22:45:03
—————————–
22:45:03.520 OS Version: Windows 6.0.6002 Service Pack 2
22:45:03.520 Number of processors: 1 586 0x1601
22:45:03.520 ComputerName: SUSAN-PC UserName: Susan
22:45:31.787 Initialize success
22:45:35.016 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
22:45:35.016 Disk 0 Vendor: WDC_WD3200AAKS-75L9A0 01.03E01 Size: 305245MB BusType: 3
22:45:37.076 Disk 0 MBR read successfully
22:45:37.091 Disk 0 MBR scan
Here's the aswMBR file:
22:45:37.091 Disk 0 unknown MBR code
22:45:39.104 Disk 0 scanning sectors +625140400
22:45:39.150 Disk 0 scanning C:\Windows\system32\drivers
22:45:46.467 Service scanning
22:45:48.276 Disk 0 trace - called modules:
22:45:48.292 ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll ataport.SYS pciide.sys
22:45:48.308 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x85906378]
22:45:48.308 3 CLASSPNP.SYS[887a38b3] -> nt!IofCallDriver -> [0x85785a70]
22:45:48.323 5 acpi.sys[806936bc] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0x84a50528]
22:45:48.323 Scan finished successfully
22:46:16.866 Disk 0 MBR has been saved successfully to "C:\Users\Susan\Desktop\MBR.dat"
22:46:16.897 The log file has been saved successfully to "C:\Users\Susan\Desktop\aswMBR.txt"
******************************************
Here's the RKUnhooker file:
RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows Vista
Version 6.0.6002 (Service Pack 2)
Number of processors #1
==============================================
>Drivers
==============================================
0x8C804000 C:\Windows\system32\DRIVERS\igdkmd32.sys 7057408 bytes (Intel Corporation, Intel Graphics Kernel Mode Driver)
0x82A52000 C:\Windows\system32\ntkrnlpa.exe 3907584 bytes (Microsoft Corporation, NT Kernel & System)
0x82A52000 PnpManager 3907584 bytes
0x82A52000 RAW 3907584 bytes
0x82A52000 WMIxWDM 3907584 bytes
0x96230000 Win32k 2113536 bytes
0x96230000 C:\Windows\System32\win32k.sys 2113536 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x8D000000 C:\Windows\system32\drivers\RTKVHDA.sys 2052096 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0x88606000 C:\Windows\System32\Drivers\Ntfs.sys 1114112 bytes (Microsoft Corporation, NT File System Driver)
0x88402000 C:\Windows\system32\drivers\ndis.sys 1093632 bytes (Microsoft Corporation, NDIS 6.0 wrapper driver)
0x8D202000 C:\Windows\System32\drivers\tcpip.sys 958464 bytes (Microsoft Corporation, TCP/IP Driver)
0x804D6000 C:\Windows\system32\CI.dll 917504 bytes (Microsoft Corporation, Code Integrity Module)
0x8245C000 C:\Windows\system32\drivers\peauth.sys 909312 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x81E0A000 C:\Windows\system32\drivers\spsys.sys 720896 bytes (Microsoft Corporation, security processor)
0x8CEBF000 C:\Windows\System32\drivers\dxgkrnl.sys 655360 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0x882F7000 C:\Windows\system32\DRIVERS\HDAudBus.sys 577536 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0x80602000 C:\Windows\system32\drivers\Wdf01000.sys 507904 bytes (Microsoft Corporation, WDF Dynamic)
0x88286000 C:\Windows\System32\Drivers\ksecdd.sys 462848 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0x8040C000 C:\Windows\system32\mcupdate_GenuineIntel.dll 458752 bytes (Microsoft Corporation, Intel Microcode Update Library)
0x88200000 C:\Windows\system32\drivers\mfehidk.sys 450560 bytes (McAfee, Inc., McAfee Link Driver)
0x81EBA000 C:\Windows\system32\drivers\HTTP.sys 446464 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x8D64C000 C:\Windows\system32\drivers\mfefirek.sys 331776 bytes (McAfee, Inc., McAfee Core Firewall Engine Driver)
0x8240D000 C:\Windows\System32\DRIVERS\srv.sys 323584 bytes (Microsoft Corporation, Server driver)
0x80727000 C:\Windows\System32\drivers\volmgrx.sys 303104 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x8D38A000 C:\Windows\system32\drivers\afd.sys 294912 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x8068B000 C:\Windows\system32\drivers\acpi.sys 286720 bytes (Microsoft Corporation, ACPI Driver for NT)
0x80495000 C:\Windows\system32\CLFS.SYS 266240 bytes (Microsoft Corporation, Common Log File System Driver)
0x88384000 C:\Windows\system32\DRIVERS\storport.sys 266240 bytes (Microsoft Corporation, Microsoft Storage Port Driver)
0x8CFB1000 C:\Windows\system32\DRIVERS\USBPORT.SYS 253952 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x8C5AC000 C:\Windows\system32\DRIVERS\rdbss.sys 245760 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0x8CF6B000 C:\Windows\system32\DRIVERS\e1e6032.sys 241664 bytes (Intel Corporation, Intel® PRO/1000 Adapter NDIS 6 deserialized driver)
0x88538000 C:\Windows\system32\drivers\NETIO.SYS 241664 bytes (Microsoft Corporation, Network I/O Subsystem)
0x81FB2000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 233472 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x88716000 C:\Windows\system32\drivers\volsnap.sys 233472 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x8C476000 C:\Windows\system32\DRIVERS\usbhub.sys 217088 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x82A1F000 ACPI_HAL 208896 bytes
0x82A1F000 C:\Windows\system32\hal.dll 208896 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x807C3000 C:\Windows\system32\drivers\fltmgr.sys 204800 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x8D358000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x885A5000 C:\Windows\system32\DRIVERS\msiscsi.sys 192512 bytes (Microsoft Corporation, Microsoft iSCSI Initiator Driver)
0x8C4BC000 C:\Windows\system32\drivers\portcls.sys 184320 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x8850D000 C:\Windows\system32\drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0x8C435000 C:\Windows\system32\DRIVERS\ks.sys 172032 bytes (Microsoft Corporation, Kernel CSA Library)
0x8D622000 C:\Windows\system32\drivers\mfeavfk.sys 172032 bytes (McAfee, Inc., Anti-Virus File System Filter Driver)
0x82544000 C:\Windows\System32\Drivers\fastfat.SYS 163840 bytes (Microsoft Corporation, Fast FAT File System Driver)
0x8D7C1000 C:\Windows\System32\DRIVERS\srv2.sys 163840 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x88766000 C:\Windows\System32\drivers\ecache.sys 159744 bytes (Microsoft Corporation, Special Memory Device Cache)
0x8D307000 C:\Windows\system32\drivers\mfewfpk.sys 159744 bytes (McAfee, Inc., Anti-Virus Mini-Firewall Driver)
0x806E2000 C:\Windows\system32\drivers\pci.sys 159744 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0x8D71C000 C:\Windows\system32\DRIVERS\Dot4.sys 151552 bytes (Microsoft Corporation, IEEE-1284.4-1999 Driver)
0x8C4E9000 C:\Windows\system32\drivers\drmk.sys 151552 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0x883D0000 C:\Windows\system32\DRIVERS\ndiswan.sys 143360 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x8879E000 C:\Windows\system32\drivers\CLASSPNP.SYS 135168 bytes (Microsoft Corporation, SCSI Class System Dll)
0x81F72000 C:\Windows\system32\drivers\mrxdav.sys 135168 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0x8C538000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0x81F93000 C:\Windows\system32\DRIVERS\mrxsmb.sys 126976 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x807A5000 C:\Windows\system32\drivers\ataport.SYS 122880 bytes (Microsoft Corporation, ATAPI Driver Extension)
0x81F27000 C:\Windows\System32\DRIVERS\srvnet.sys 118784 bytes (Microsoft Corporation, Server Network driver)
0x825A2000 C:\Windows\system32\drivers\mfeapfk.sys 114688 bytes (McAfee, Inc., Access Protection Filter Driver)
0x8D2EC000 C:\Windows\System32\drivers\fwpkclnt.sys 110592 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x8D76B000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0x81F44000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x8858D000 C:\Windows\system32\DRIVERS\cdrom.sys 98304 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0x8D7A9000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 98304 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x8D60B000 C:\Windows\System32\Drivers\dfsc.sys 94208 bytes (Microsoft Corporation, DFS Namespace Client Driver)
0x885DF000 C:\Windows\system32\DRIVERS\rasl2tp.sys 94208 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x8D6E1000 C:\Windows\system32\DRIVERS\usbccgp.sys 94208 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0x825DB000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver)
0x8D3D2000 C:\Windows\system32\DRIVERS\pacer.sys 90112 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x8D32E000 C:\Windows\system32\DRIVERS\tdx.sys 90112 bytes (Microsoft Corporation, TDI Translation Driver)
0x81F5D000 C:\Windows\System32\drivers\mpsdrv.sys 86016 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x805E9000 C:\Windows\system32\DRIVERS\rassstp.sys 86016 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)
0x805D5000 C:\Windows\system32\DRIVERS\raspptp.sys 81920 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x8D344000 C:\Windows\system32\DRIVERS\smb.sys 81920 bytes (Microsoft Corporation, SMB Transport driver)
0x8D796000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x8C599000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x8878D000 C:\Windows\system32\drivers\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x8C4AB000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)
0x8047C000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x805B6000 C:\Windows\system32\drivers\fileinfo.sys 65536 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x8D6A6000 C:\Windows\system32\DRIVERS\HIDCLASS.SYS 65536 bytes (Microsoft Corporation, Hid Class Library)
0x8D786000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x8078D000 C:\Windows\System32\drivers\mountmgr.sys 65536 bytes (Microsoft Corporation, Mount Point Manager)
0x8C40D000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Terminal Server Driver)
0x88573000 C:\Windows\system32\DRIVERS\intelppm.sys 61440 bytes (Microsoft Corporation, Processor Device Driver)
0x8826E000 C:\Windows\system32\DRIVERS\Lbd.sys 61440 bytes (Lavasoft AB, Boot Driver)
0x8D3E8000 C:\Windows\system32\DRIVERS\mfenlfk.sys 61440 bytes (McAfee, Inc., McAfee NDIS Light Filter Driver)
0x8D75C000 C:\Windows\system32\DRIVERS\monitor.sys 61440 bytes (Microsoft Corporation, Monitor Driver)
0x88757000 C:\Windows\System32\Drivers\mup.sys 61440 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0x80709000 C:\Windows\System32\drivers\partmgr.sys 61440 bytes (Microsoft Corporation, Partition Management Driver)
0x805C6000 C:\Windows\system32\DRIVERS\raspppoe.sys 61440 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x8CFEF000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x80718000 C:\Windows\system32\drivers\volmgr.sys 61440 bytes (Microsoft Corporation, Volume Manager Driver)
0x96470000 C:\Windows\System32\cdd.dll 57344 bytes (Microsoft Corporation, Canonical Display Driver)
0x8C58B000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x8C574000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x80778000 C:\Windows\system32\DRIVERS\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0x825CB000 C:\Windows\system32\drivers\cfwids.sys 53248 bytes (McAfee, Inc., McAfee Personal Firewall IDS Plugin)
0x8D6C1000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x8D70F000 C:\Windows\system32\DRIVERS\dot4usb.sys 53248 bytes (Microsoft Corporation, DOT4USB filter driver)
0x825BE000 C:\Windows\system32\drivers\mfebopk.sys 53248 bytes (McAfee, Inc., Buffer Overflow Protection Driver)
0x8C469000 C:\Windows\system32\DRIVERS\umbus.sys 53248 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x8D6F8000 C:\Windows\system32\DRIVERS\usbscan.sys 53248 bytes (Microsoft Corporation, USB Scanner Driver)
0x8067E000 C:\Windows\system32\drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0x8256C000 C:\Windows\System32\drivers\tcpipreg.sys 49152 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x8C52C000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x8CF5F000 C:\Windows\System32\drivers\watchdog.sys 49152 bytes (Microsoft Corporation, Watchdog Driver)
0x825F1000 C:\Users\Susan\AppData\Local\Temp\aswMBR.sys 45056 bytes
0x8D6CE000 C:\Windows\System32\Drivers\dump_dumpata.sys 45056 bytes
0x88582000 C:\Windows\system32\DRIVERS\fdc.sys 45056 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0x8C41D000 C:\Windows\system32\DRIVERS\kbdclass.sys 45056 bytes (Microsoft Corporation, Keyboard Class Driver)
0x8C428000 C:\Windows\system32\DRIVERS\mouclass.sys 45056 bytes (Microsoft Corporation, Mouse Class Driver)
0x8C569000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x883C5000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x885D4000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0x887E8000 C:\Windows\system32\DRIVERS\tunnel.sys 45056 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8CFA6000 C:\Windows\system32\DRIVERS\usbuhci.sys 45056 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0x8D74A000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x8C45F000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0x8C5E8000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0x8253A000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0x8D705000 C:\Windows\system32\DRIVERS\usbprint.sys 40960 bytes (Microsoft Corporation, USB Printer driver)
0x82400000 C:\Windows\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0x887BF000 C:\Windows\system32\drivers\crcdisk.sys 36864 bytes (Microsoft Corporation, Disk Block Verification Filter Driver)
0x8D741000 C:\Windows\system32\DRIVERS\Dot4Prt.sys 36864 bytes (Microsoft Corporation, IEEE-1284.4 Print Class Driver)
0x8D1F5000 C:\Windows\System32\Drivers\Fs_Rec.SYS 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0x8D69D000 C:\Windows\system32\DRIVERS\hidusb.sys 36864 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0x8D6B8000 C:\Windows\system32\DRIVERS\kbdhid.sys 36864 bytes (Microsoft Corporation, HID Keyboard Filter Driver)
0x8827D000 C:\Windows\System32\Drivers\PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0x8C582000 C:\Windows\System32\DRIVERS\rasacd.sys 36864 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0x96450000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x887F3000 C:\Windows\system32\DRIVERS\tunmp.sys 36864 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x806D1000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x8079D000 C:\Windows\system32\drivers\atapi.sys 32768 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver)
0x8048D000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0x8D6D9000 C:\Windows\System32\Drivers\dump_atapi.sys 32768 bytes
0x8D754000 C:\Windows\system32\DRIVERS\mouhid.sys 32768 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0x806DA000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x8C559000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8C561000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8874F000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x8C515000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x8C525000 C:\Windows\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0x80771000 C:\Windows\system32\DRIVERS\intelide.sys 28672 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0x80405000 C:\Windows\system32\kdcom.dll 28672 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0x8C50E000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x80786000 C:\Windows\system32\drivers\pciide.sys 28672 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0x8C433000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x8D6B6000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
==============================================
>Stealth
==============================================
susanaj
Also, I have DSL throught my cable company so my internet connection is always on. The popups only happen when I open IE and go to a website other than my home page which is Google.
JonTom
Hello susanaj
Thank you for the logs.
I am intrigued by the following file:
C:\users\Susan\AppData\Roaming\NBT\nbt.exe
The executable is listed under installed programs as "NBT".
Do you recognise this program? Is it something you installed?
Thank you for the logs.
I am intrigued by the following file:
C:\users\Susan\AppData\Roaming\NBT\nbt.exe
The executable is listed under installed programs as "NBT".
Do you recognise this program? Is it something you installed?
susanaj
No I did not install anything called NBT or anything else on that day but I had others in this house who probably did. I deleted that one plus the ones that were games that were downloaded that aren't played anymore.
JonTom
Hello susanaj
Do the popups continue after removing NBT?
Do the popups continue after removing NBT?
susanaj
I've been online for an hour and no popups. Looks like its fixed. Wonder what NBT was and where it came from.This site has some info on NBT.exe:
http://www.prevx.com/filenames/22579647312…X1/NBT.EXE.html
http://www.prevx.com/filenames/22579647312…X1/NBT.EXE.html
JonTom
Hello susanaj
Glad to hear that you are no longer receiving the popups. The file size for your nbt.exe was 552960 and is not listed on the prevx site that you linked to. Having said that, the fact that you are no longer getting the popups after uninstalling it is pretty strong evidence in itself
Please update your MBAM and run another scan and then post a new DDS log for me to review. If everything is still running well we will remove our tools.
Glad to hear that you are no longer receiving the popups. The file size for your nbt.exe was 552960 and is not listed on the prevx site that you linked to. Having said that, the fact that you are no longer getting the popups after uninstalling it is pretty strong evidence in itself
Please update your MBAM and run another scan and then post a new DDS log for me to review. If everything is still running well we will remove our tools.
susanaj
Everything seems to be running fine now.
Malwarebytes found nothing on my latest scan.
Hee's the DDS log:
.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 8.0.6001.19048
Run by [removed] at 20:30:54 on 2011-06-08
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.2036.1031 [GMT -5:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\AERTSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\rundll32.exe
C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\PSIService.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Secunia\PSI\PSIA.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Kodak\KODAK Share Button App\Listener.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Nova Development\Greeting Card Factory Photo Card Maker 2.0\ReminderApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\FileHippo.com\UpdateChecker.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Secunia\PSI\sua.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
c:\PROGRA~1\mcafee\msc\mcupdmgr.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mSearch Bar = hxxp://www.google.com
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110605072841.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: WOT Helper: {c920e44a-7f78-4e64-bdd7-a57026e7feb7} - c:\program files\wot\WOT.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: WOT: {71576546-354d-41c9-aae8-31f2ec22bf0d} - c:\program files\wot\WOT.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [FileHippo.com] "c:\program files\filehippo.com\UpdateChecker.exe" /background
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
mRun: [ReminderApp] c:\program files\nova development\greeting card factory photo card maker 2.0\ReminderApp.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [PMBVolumeWatcher] c:\program files\sony\pmb\PMBVolumeWatcher.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-explorer: NoAutoUpdate = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 2 (0x2)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki…
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab
TCP: DhcpNameServer = [removed] [removed]
TCP: Interfaces\{D27BA063-362D-43E4-A87C-9B4E94CE0394} : DhcpNameServer = [removed] [removed]
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: jpip - {B92DD248-E3D5-4A92-B311-C9B841681455} - c:\program files\lizardtech\express view\expressview.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sidlet - {B92DD248-E3D5-4A92-B311-C9B841681455} - c:\program files\lizardtech\express view\expressview.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - c:\program files\wot\WOT.dll
Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-1-29 64288]
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-3-25 459728]
R1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\drivers\mfenlfk.sys [2010-7-10 64648]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2010-7-10 163400]
R2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2007-12-5 77824]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-9-23 155648]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-7-10 214904]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-7-10 214904]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-7-10 214904]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-7-10 214904]
R2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-7-10 165000]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-7-10 159832]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-7-10 148520]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files\sony\pmb\PMBDeviceInfoProvider.exe [2011-3-15 428384]
R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2011-1-10 993848]
R2 Secunia Update Agent;Secunia Update Agent;c:\program files\secunia\psi\sua.exe [2011-1-10 399416]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-7-10 57432]
R3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-12-3 2151128]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-7-10 179248]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-7-10 59288]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-7-10 337912]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2009-7-30 19456]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2010-10-29 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-12-3 15232]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-7-10 85984]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2010-7-10 34248]
S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-11-13 92008]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2011-06-05 14:13:14 ——– d—–w- C:\_OTM
2011-06-03 23:22:58 ——– d-sh–w- C:\$RECYCLE.BIN
2011-06-03 23:22:52 ——– d—–w- c:\users\susan\appdata\local\temp
2011-06-03 22:55:37 98816 —-a-w- c:\windows\sed.exe
2011-06-03 22:55:37 518144 —-a-w- c:\windows\SWREG.exe
2011-06-03 22:55:37 256512 —-a-w- c:\windows\PEV.exe
2011-06-03 22:55:37 208896 —-a-w- c:\windows\MBR.exe
2011-05-27 02:48:49 ——– d—–w- c:\users\susan\appdata\roaming\iWin
2011-05-23 17:30:41 ——– d—–w- c:\program files\MPAccess
2011-05-12 03:24:57 2409784 —-a-w- c:\program files\windows mail\OESpamFilter.dat
.
==================== Find3M ====================
.
2011-05-29 14:11:30 39984 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 14:11:20 22712 —-a-w- c:\windows\system32\drivers\mbam.sys
2011-05-20 03:06:23 848 –sha-w- c:\programdata\KGyGaAvL.sys
2011-05-01 12:03:05 404128 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-01 11:59:30 472808 —-a-w- c:\windows\system32\deployJava1.dll
2011-04-18 10:23:39 16432 —-a-w- c:\windows\system32\lsdelete.exe
2011-03-13 16:20:10 9344 —-a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-03-13 16:20:10 85984 —-a-w- c:\windows\system32\drivers\mferkdet.sys
2011-03-13 16:20:10 64648 —-a-w- c:\windows\system32\drivers\mfenlfk.sys
2011-03-13 16:20:10 59288 —-a-w- c:\windows\system32\drivers\mfebopk.sys
2011-03-13 16:20:10 57432 —-a-w- c:\windows\system32\drivers\cfwids.sys
2011-03-13 16:20:10 459728 —-a-w- c:\windows\system32\drivers\mfehidk.sys
2011-03-13 16:20:10 337912 —-a-w- c:\windows\system32\drivers\mfefirek.sys
2011-03-13 16:20:10 179248 —-a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-03-13 16:20:10 163400 —-a-w- c:\windows\system32\drivers\mfewfpk.sys
2011-03-13 16:20:10 118784 —-a-w- c:\windows\system32\drivers\mfeapfk.sys
2011-03-12 21:55:52 876032 —-a-w- c:\windows\system32\XpsPrint.dll
.
============= FINISH: 20:32:10.17 ===============
JonTom
Hello susanaj
Lets remove the tools we used in the steps below:
Thats good. Your logs appear to be cleanEverything seems to be running fine now
Lets remove the tools we used in the steps below:
- Please Uninstall Combofix
- Hold down the Windows key (has the Windows symbol on it) and press the "R" key.
- A Run box will open.
- Type combofix /uninstall in the run box and click "OK". Please note the space between the "x" and the "/Uninstall", it needs to be there.
- Please perform the following cleanup procedure
- Double click on the OTM.exe icon on your desktop to run the program. (Note: If you are running Vista/Windows 7, right-click on the file and choose Run As Administrator).
- Once OTM has opened, click on the "CleanUp!" button.
- Follow any prompts that you receive.
- Removal of Tools
- You no longer need aswMBR or Rootkit Unhooker. Please delete them from your machine.
Once you have completed the above steps you should be good to go! If you have any further questions, please feel free to ask.
- Finally, please take the time to read through the information provided below:
Enhance your System Security
- For an excellent list of free anti virus software, free online virus scanners, free spyware detection/removal and free firewalls, click here.
- IMPORTANT! Please make sure you only have ONE firewall and ONE real-time antivirus installed on your system. When using "on demand" scanners, first update the detection signature files, then disconnect from the internet and disable your resident security program before running the scan.
- Once complete, remember to re-engage your resident security before going online.
Web Browsers and Browser Security
Firefox
- Firefox is generally considered to have greater browsing security in comparison to other popular programs. You can download Firefox 4.0 from here.
No-Script
- If you use Firefox as your default browser, No-Script can provide additional security by preventing malicious scripts from being executed on your system.
- You can download No-Script by clicking here.
Internet Explorer
- The newest version of Internet Explorer is available from here.
- Please Note: IE9 is not configured to run on XP machines.
SpywareBlaster
- If you use Internet Explorer as your default browser, SpywareBlaster would be a valuable addition to your online security.
- SpywareBlaster prevents malicious ActiveX objects from being downloaded onto your system.
- You can download SpywareBlaster by clicking here.
Web of Trust
- When using search engines, Web of Trust provides you with an easy way of telling the good sites from the bad and is compatible with both Firefox and Internet Explorer.
- Coloured symbols are displayed next to search results, giving you more confidence in the links you choose to click on: Green (To go), Yellow (Caution) and Red (Stop).
- You can download Web of Trust by clicking here.
Keep your Software Updated
- Outdated software can sometimes have vulnerabilities that are exploitable by malware.
- Check if there are available updates for your installed software with Secunia's Online Software Inspector by clicking here.
Passwords
- Learn how to create strong passwords by clicking here and test the strength of the passwords you already use by clicking here.
General Reading
- PC Safety and Security - What do I need?
- How to prevent Malware (by Miekiemoes)
Learn How To Combat Malware
- Would you like to learn how to fight back against malware and help others? Enroll at the What The Tech (Formerly Tom Coyotes) Malware Classroom by clicking here.
JonTom
Since this problem appears to be resolved this topic is now closed.
Glad we could help
Best wishes
JonTom
Best wishes
JonTomAsk AI
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