shutdown on start up XP

Hi

I'm not seeing any more malware on the machine

please run the following:

Download TFC to your desktop
Mirror

• Close any open windows.
• Double click the TFC icon to run the program
• TFC will close all open programs itself in order to run,
• Click the Start button to begin the process.
• Allow TFC to run uninterrupted.
• The program should not take long to finish it's job
• Once its finished it should automatically reboot your machine,
• if it doesn't, manually reboot to ensure a complete clean

It's normal after running TFC cleaner that the PC will be slower to boot the first time.


NEXT

Download and run Puran Disk Defragmenter


NEXT

Please describe how the computer is running and if there are any outstanding issues

Computer shuts when attempting to burn discs also shutsdown when launching programs from disc. It will play music CDs and DVD's. Still get static noises from monitor and when using skpe have had strange barking noises and music. Still very slow on start up and email very slow on start up

your symptoms sure indicate there is still infection, the variant you have is doing a good job of hiding from our tools,

let's run another scan see if we can find anything

Scan With RootKitUnHooker

• Please Download Rootkit Unhooker and save it to your desktop.
• Now double-click on RKUnhookerLE.exe to run it.
• Click the Report tab, then click Scan.
• Check (Tick) Drivers and Stealth
• Uncheck the rest. then click OK
• When prompted to Select Disks for Scan, make sure C:\ is checked and click OK
• Wait till the scanner has finished and then click File > Save Report.
• Save the report somewhere where you can find it. Click Close.
• Copy the entire contents of the report and paste it in your next reply.

Note** you may get the following warning, just click OK and continue.

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

RkU Version: 3.8.389.593, Type LE (SR2) ============================================== OS Name: Windows XP Version 5.1.2600 (Service Pack 3) Number of processors #4 ============================================== >Drivers ============================================== 0xB8A05000 C:\WINDOWS\system32\DRIVERS\igxpmp32.sys 5959680 bytes (Intel Corporation, Intel Graphics Miniport Driver) 0xBF26A000 C:\WINDOWS\System32\igxpdx32.DLL 3235840 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology) 0xBF04F000 C:\WINDOWS\System32\igxpdv32.DLL 2207744 bytes (Intel Corporation, Component GHAL Driver) 0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2154496 bytes (Microsoft Corporation, NT Kernel & System) 0x804D7000 PnpManager 2154496 bytes 0x804D7000 RAW 2154496 bytes 0x804D7000 WMIxWDM 2154496 bytes 0xBF800000 Win32k 1859584 bytes 0xBF800000 C:\WINDOWS\System32\win32k.sys 1859584 bytes (Microsoft Corporation, Multi-User Win32 Driver) 0xA5E2C000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.6.0.32\Definitions\VirusDefs\20110530.020\NAVEX15.SYS 1536000 bytes (Symantec Corporation, AV Engine) 0xA8362000 C:\WINDOWS\system32\drivers\monfilt.sys 1392640 bytes (Creative Technology Ltd., Creative WDM Audio Driver (32-bit)) 0xA59C2000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.6.0.32\Definitions\BASHDefs\20110518.001\BHDrvx86.sys 819200 bytes (Symantec Corporation, BASH Driver) 0xB9DAF000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver) 0xA5A8A000 C:\WINDOWS\system32\drivers\NAV\1108000.005\ccHPx86.sys 520192 bytes (Symantec Corporation, Common Client Hash Provider Driver) 0xA5B85000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr) 0xA5B27000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver) 0xB88E8000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver) 0xA5D67000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver) 0xA5C6A000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.6.0.32\Definitions\IPSDefs\20110527.001\IDSxpx86.sys 360448 bytes (Symantec Corporation, IDS Core Driver) 0xA5448000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver) 0xA7588000 C:\WINDOWS\System32\Drivers\NAV\1108000.005\SRTSP.SYS 356352 bytes (Symantec Corporation, Symantec AutoProtect) 0xA5CC2000 C:\WINDOWS\System32\Drivers\NAV\1108000.005\SYMTDI.SYS 356352 bytes (Symantec Corporation, Network Dispatch Driver) 0xB9EBB000 SYMDS.SYS 352256 bytes 0xBF580000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver) 0xA452D000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack) 0xA84FB000 C:\WINDOWS\system32\drivers\viahduaa.sys 225280 bytes (VIA Technologies, Inc., VIA High Definition Audio Function Driver) 0xB9F79000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT) 0xA5691000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr) 0xB9D82000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver) 0xB9E7C000 SYMEFA.SYS 184320 bytes 0xBF024000 C:\WINDOWS\System32\igxpgd32.dll 176128 bytes (Intel Corporation, Intel Graphics 2D Driver) 0xA3FFF000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer) 0xA5BF5000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver) 0xB89C9000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a) 0xA5C42000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver) 0xA5D19000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator) 0xA5E07000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library) 0xA84D7000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices)) 0xB89A5000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver) 0xB896E000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library) 0xA5C20000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock) 0x806E5000 ACPI_HAL 134400 bytes 0x806E5000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL) 0xB9F11000 fltMgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager) 0xB9F49000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver) 0xA5FA3000 C:\WINDOWS\system32\drivers\NAV\1108000.005\Ironx86.SYS 126976 bytes (Symantec Corporation, Iron Driver) 0xA5B09000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 122880 bytes (Symantec Corporation, Symantec Eraser Utility Driver) 0xA6B0E000 C:\WINDOWS\System32\Drivers\usbvideo.sys 122880 bytes (Microsoft Corporation, USB Video Class Driver) 0xB9D68000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver) 0xB9F31000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver) 0xA592C000 C:\WINDOWS\System32\DLA\DLAUDFAM.SYS 98304 bytes (Sonic Solutions, Drive Letter Access Component) 0xA59AA000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes 0xB9E4F000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface) 0xB8957000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption)) 0xA5944000 C:\WINDOWS\System32\DLA\DLAIFS_M.SYS 90112 bytes (Sonic Solutions, Drive Letter Access Component) 0xA5916000 C:\WINDOWS\System32\DLA\DLAUDF_M.SYS 90112 bytes (Sonic Solutions, Drive Letter Access Component) 0xB9E66000 DRVMCDB.SYS 90112 bytes (Sonic Solutions, Device Driver) 0xA4D45000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper) 0xA5DF3000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.6.0.32\Definitions\VirusDefs\20110530.020\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine) 0xB8991000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver) 0xB89F1000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver) 0xA5DC0000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver) 0xB9E3C000 WudfPf.sys 77824 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver) 0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver) 0xBF012000 C:\WINDOWS\System32\igxprd32.dll 73728 bytes (Intel Corporation, Intel Graphics 2D Rotation Driver) 0xB9EA9000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver) 0xB9F68000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator) 0xB8946000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler) 0xA8268000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver) 0xBA198000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver) 0xBA178000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver) 0xBA238000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter) 0xBA1A8000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver) 0xA54D8000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter) 0xBA2E8000 C:\WINDOWS\system32\drivers\usbaudio.sys 61440 bytes (Microsoft Corporation, USB Audio Class Driver) 0xB9034000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB) 0xBA0E8000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll) 0xBA318000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver) 0xBA158000 C:\WINDOWS\system32\DRIVERS\l1e51x86.sys 53248 bytes (Atheros Communications, Inc., Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller ndis miniport driver) 0xBA1B8000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver) 0xBA0C8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver) 0xBA1D8000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol) 0xA8288000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver) 0xBA188000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver) 0xBA0B8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager) 0xBA1C8000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver) 0xA6042000 C:\WINDOWS\System32\Drivers\DRVNDDM.SYS 40960 bytes (Sonic Solutions, Device Driver Manager) 0xBA0A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver) 0xBA208000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy) 0xBA0F8000 PxHelp20.sys 40960 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP) 0xB8FF4000 C:\WINDOWS\system32\drivers\NAV\1108000.005\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect) 0xBA1F8000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver) 0xA5508000 C:\WINDOWS\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver) 0xBA0D8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver) 0xB9014000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library) 0xBA148000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver) 0xBA1E8000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier) 0xB8FC4000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver) 0xB8FB4000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver) 0xBA3B8000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver) 0xBA350000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver) 0xBA430000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver) 0xBA418000 C:\WINDOWS\System32\DLA\DLABOIOM.SYS 28672 bytes (Sonic Solutions, Drive Letter Access Component) 0xBA3D0000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library) 0xBA328000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension) 0xBA420000 C:\WINDOWS\system32\DRIVERS\usbprint.sys 28672 bytes (Microsoft Corporation, USB Printer driver) 0xBA3B0000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver) 0xBA398000 C:\WINDOWS\System32\Drivers\DLARTL_N.SYS 24576 bytes (Sonic Solutions, Shared Driver Component) 0xBA438000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver) 0xBA440000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver) 0xBA428000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver) 0xBA478000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver) 0xA65B4000 C:\WINDOWS\System32\Drivers\ASPI32.SYS 20480 bytes (Adaptec, ASPI for WIN32 Kernel Driver) 0xBA448000 C:\WINDOWS\System32\DRIVERS\dvd43llh.sys 20480 bytes (RIF, dvd43llh.sys) 0xBA388000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver) 0xBA330000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager) 0xBA458000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library) 0xBA460000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver) 0xBA450000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper) 0xBA410000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver) 0xB9D24000 C:\WINDOWS\System32\DLA\DLAOPIOM.SYS 16384 bytes (Sonic Solutions, Drive Letter Access Component) 0xBA54C000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver) 0xBA558000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver) 0xA5962000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver) 0xB9899000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator) 0xBA4B8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver) 0xA6E61000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver) 0xB989D000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices) 0xB9D2C000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver) 0xB9889000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver) 0xB86B5000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver) 0xA4F44000 C:\WINDOWS\system32\drivers\ScFBPNT2.SYS 12288 bytes 0xBA5BC000 C:\WINDOWS\system32\DRIVERS\ASACPI.sys 8192 bytes (-, ATK0110 ACPI Utility) 0xBA632000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver) 0xBA5C0000 C:\WINDOWS\System32\Drivers\DLACDBHM.SYS 8192 bytes (Sonic Solutions, Shared Driver Component) 0xBA66E000 C:\WINDOWS\System32\DLA\DLAPoolM.SYS 8192 bytes (Sonic Solutions, Drive Letter Access Component) 0xBA5F6000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes 0xBA62C000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver) 0xBA5A8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL) 0xBA63E000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator) 0xBA64A000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver) 0xBA640000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport) 0xBA5C2000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator) 0xBA5D6000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver) 0xBA5AA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll) 0xBA7AB000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver) 0xBA7A9000 C:\WINDOWS\System32\DLA\DLADResN.SYS 4096 bytes (Sonic Solutions, Drive Letter Access Component) 0xBA6E1000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk) 0xBA6C8000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver) 0xBA670000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver) ============================================== >Stealth ============================================== Nothing detected

How is your system behaving now? Are there any outstanding issues? Please try and explain in as much detail as possible what issues remain.

Computer shuts when attempting to burn discs also shutsdown when launching programs from disc. It will play music CDs and DVD's. Still get static noises from monitor . Still very slow on start up and email very slow on start up

Hi,

Your remaining issues are hardware related.

I feel the best course of action now is to clean up the tools we have used, then you need to post a new topic in our hardware forum explaining the remaining issues and let our expert techs assist:

Please do the following:


You can delete the DDS and aswMBR logs and programs from your desktop.


NEXT

Follow these steps to uninstall Combofix

• Make sure your security programs are totally disabled.
• Click START then RUN
• Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

[external image: Posted Image]


NEXT

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

• It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
  Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.
  
  
• Keep Windows updated by regularly checking their website at :
  http://windowsupdate.microsoft.com/
  This will ensure your computer has always the latest security updates available installed on your computer.
  
  
• Make Internet Explorer more secure
  
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  
  
• Download TFC to your desktop
  
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean
  It's normal after running TFC cleaner that the PC will be slower to boot the first time.
  
  
• WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
  • Green to go
  • Yellow for caution
  • Red to stop
  WOT has an addon available for both Firefox and IE
  
  
• Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  
  
• ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  
  
• In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
  PC Safety and Security–What Do I Need?.

Ran combox fix unitall got message - critical upadate needed - clicked O.K combofix went in run mode. when trying to unistall again goes strait into run mode

Try the standalone uninstaller


Download the ComboFix Uninstaller from here

Double click the icon to run it and follow the prompts

click on run goes straight to done - combofix still there

reboot the computer and try it again

rebooted - still doing the same thing

OK, update the program and let it do a full run, then try to uninstall again

Ran combofix again - stand alone uninstaller goes straight to done - uninstalling through RUN says cannot find combofix - combofix still there