computer taken over; critical error damaged hd

pfilighera Topic Starter

Post #1April 21, 2011, 1:13 AM UTC

My husband asked me to help him with his computer. the one box says : Debug Tools - Unhandled Exception. Another says: Critical error Damaged Hard drive clusters detected. There is also a debug console open with lines of writing. When i click on start, then programs, it is now empty. I can't access the task manager. Also, there is a windows console that doesn't look real, so i haven't pressed any buttons for more infomation. Please help.

OTL logfile created on: 4/20/2011 8:44:18 PM - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

638.00 Mb Total Physical Memory | 123.00 Mb Available Physical Memory | 19.00% Memory free
2.00 Gb Paging File | 1.00 Gb Available in Paging File | 71.00% Paging File free
Paging file location(s): C:\pagefile.sys 960 1920 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 37.21 Gb Total Space | 23.99 Gb Free Space | 64.47% Space Free | Partition Type: NTFS

Computer Name: PETE-05CK9PEMS6 | User Name: Owner | Logged in as Administrator.

I have both pasted the 2 files and also uploaded them below.

OTL Extras logfile created on: 4/20/2011 8:44:18 PM - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

638.00 Mb Total Physical Memory | 123.00 Mb Available Physical Memory | 19.00% Memory free
2.00 Gb Paging File | 1.00 Gb Available in Paging File | 71.00% Paging File free
Paging file location(s): C:\pagefile.sys 960 1920 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 37.21 Gb Total Space | 23.99 Gb Free Space | 64.47% Space Free | Partition Type: NTFS

Computer Name: PETE-05CK9PEMS6 | User Name: Owner | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] – rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.url [@ = InternetShortcut] – rundll32.exe ieframe.dll,OpenURL %l

[HKEY_CURRENT_USER\SOFTWARE\Classes\]
.html [@ = FirefoxHTML] – C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
cplfile [cplopen] – rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] – "%1" %*
htmlfile – Reg Error: Key error.
InternetShortcut [open] – rundll32.exe ieframe.dll,OpenURL %l
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] – %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] – %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"AntiVirusOverride" = 1
"FirewallOverride" = 0
"UpdatesDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\LimeWire\LimeWire.exe" = C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire
"C:\Program Files\AVG\AVG10\avgmfapx.exe" = C:\Program Files\AVG\AVG10\avgmfapx.exe:*:Enabled:AVG Installer – (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG10\avgdiagex.exe" = C:\Program Files\AVG\AVG10\avgdiagex.exe:*:Enabled:AVG Diagnostics 2011 – (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG10\avgnsx.exe" = C:\Program Files\AVG\AVG10\avgnsx.exe:*:Enabled:Online Shield – (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG10\avgemcx.exe" = C:\Program Files\AVG\AVG10\avgemcx.exe:*:Enabled:Personal E-mail Scanner – (AVG Technologies CZ, s.r.o.)

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{07070EAB-9349-4F6C-AC13-AEFE436F9775}" = D-link AirPlus G DWL-G120 Wireless USB Adapter
"{1126EA35-9A55-4152-AA35-29865470F172}" = Memory Card Utility
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java™ 6 Update 22
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{52504CE6-E909-4113-B232-4AFEC6543A61}" = Broadcom 440x 10/100 Integrated Controller
"{5809E7CF-4DCF-11D4-9875-00105ACE7734}" = Logitech MouseWare 9.77
"{63569CE9-FA00-469C-AF5C-E5D4D93ACF91}" = Windows Genuine Advantage v1.3.0254.0
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{85D3CC30-8859-481A-9654-FD9B74310BEF}" = Musicmatch® Jukebox
"{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel® Extreme Graphics Driver
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{AF36CE1D-FD2C-4BA0-93FA-1196785DD610}" = Adobe Flash Player 10 Plugin
"{B3AEF776-7FFF-4C50-A402-9119E3849EE0}" = AVG 2011
"{D4E53304-1F6C-4111-9872-1BCD2CF5B642}" = AVG 2011
"{D78653C3-A8FF-415F-92E6-D774E634FF2D}" = Dell ResourceCD
"{DB0BB9FA-1B60-4036-8E29-3D56D8085256}" = WOT for Internet Explorer
"{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}" = Ad-Aware
"{DF6A13C0-77DF-41FE-BD05-6D5201EB0CE7}_is1" = Auslogics Disk Defrag
"{F0A37341-D692-11D4-A984-009027EC0A9C}" = SoundMAX
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}" = Visual C++ 2008 x86 Runtime - (v9.0.30729)
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01" = Visual C++ 2008 x86 Runtime - v9.0.30729.01
"Ad-Aware" = Ad-Aware
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"AVG" = AVG 2011
"Canon PhotoStitch 3.1" = Canon Utilities PhotoStitch 3.1
"CANONBJ_Deinstall_CNMCP43.DLL" = Canon S530D
"Easy-PhotoPrint" = Canon Utilities Easy-PhotoPrint
"ERUNT_is1" = ERUNT 1.1j
"HijackThis" = HijackThis 2.0.2
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"InstallShield_{52504CE6-E909-4113-B232-4AFEC6543A61}" = Broadcom 440x 10/100 Integrated Controller
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Mozilla Firefox (3.0.10)" = Mozilla Firefox (3.0.10)
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"SpywareBlaster_is1" = SpywareBlaster 4.2
"SpywareGuard_is1" = SpywareGuard v2.2
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 1/22/2011 7:13:09 PM | Computer Name = PETE-05CK9PEMS6 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 1/22/2011 8:09:43 PM | Computer Name = PETE-05CK9PEMS6 | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 8.0.6001.18702, faulting
module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.

Error - 1/24/2011 8:47:37 PM | Computer Name = PETE-05CK9PEMS6 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 1/27/2011 8:11:55 AM | Computer Name = PETE-05CK9PEMS6 | Source = Lavasoft Ad-Aware Service | ID = 0
Description =

Error - 1/27/2011 8:13:38 AM | Computer Name = PETE-05CK9PEMS6 | Source = Lavasoft Ad-Aware Service | ID = 0
Description =

Error - 1/27/2011 8:14:58 AM | Computer Name = PETE-05CK9PEMS6 | Source = Lavasoft Ad-Aware Service | ID = 0
Description =

Error - 1/27/2011 5:59:53 PM | Computer Name = PETE-05CK9PEMS6 | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 8.0.6001.18702, faulting
module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.

Error - 1/27/2011 6:00:23 PM | Computer Name = PETE-05CK9PEMS6 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 2/1/2011 6:56:44 PM | Computer Name = PETE-05CK9PEMS6 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 2/3/2011 8:09:06 AM | Computer Name = PETE-05CK9PEMS6 | Source = Lavasoft Ad-Aware Service | ID = 0
Description =

[ System Events ]
Error - 4/20/2011 7:21:19 PM | Computer Name = PETE-05CK9PEMS6 | Source = Service Control Manager | ID = 7031
Description = The Lavasoft Ad-Aware Service service terminated unexpectedly. It
has done this 1 time(s). The following corrective action will be taken in 5000
milliseconds: Restart the service.

Error - 4/20/2011 7:22:29 PM | Computer Name = PETE-05CK9PEMS6 | Source = Service Control Manager | ID = 7031
Description = The Lavasoft Ad-Aware Service service terminated unexpectedly. It
has done this 2 time(s). The following corrective action will be taken in 5000
milliseconds: Restart the service.

Error - 4/20/2011 7:23:01 PM | Computer Name = PETE-05CK9PEMS6 | Source = Service Control Manager | ID = 7034
Description = The Lavasoft Ad-Aware Service service terminated unexpectedly. It
has done this 3 time(s).

Error - 4/20/2011 7:26:22 PM | Computer Name = PETE-05CK9PEMS6 | Source = Service Control Manager | ID = 7031
Description = The Lavasoft Ad-Aware Service service terminated unexpectedly. It
has done this 1 time(s). The following corrective action will be taken in 5000
milliseconds: Restart the service.

Error - 4/20/2011 7:56:12 PM | Computer Name = PETE-05CK9PEMS6 | Source = Service Control Manager | ID = 7031
Description = The Lavasoft Ad-Aware Service service terminated unexpectedly. It
has done this 2 time(s). The following corrective action will be taken in 5000
milliseconds: Restart the service.

Error - 4/20/2011 7:56:46 PM | Computer Name = PETE-05CK9PEMS6 | Source = Service Control Manager | ID = 7034
Description = The Lavasoft Ad-Aware Service service terminated unexpectedly. It
has done this 3 time(s).

Error - 4/20/2011 7:58:36 PM | Computer Name = PETE-05CK9PEMS6 | Source = SRService | ID = 104
Description = The System Restore initialization process failed.

Error - 4/20/2011 7:58:59 PM | Computer Name = PETE-05CK9PEMS6 | Source = Service Control Manager | ID = 7023
Description = The System Restore Service service terminated with the following error:
%%5

Error - 4/20/2011 8:45:05 PM | Computer Name = PETE-05CK9PEMS6 | Source = SRService | ID = 104
Description = The System Restore initialization process failed.

Error - 4/20/2011 8:45:05 PM | Computer Name = PETE-05CK9PEMS6 | Source = Service Control Manager | ID = 7023
Description = The System Restore Service service terminated with the following error:
%%5

< End of report >

Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Documents and Settings\All Users.WINDOWS\Application Data\UEBeSifOsb.exe (WinTrust)
PRC - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe ()
PRC - C:\Program Files\AVG\AVG10\avgtray.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\avgnsx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\avgemcx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSMonitor.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\avgrsx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\avgchsvx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\avgcsrvx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
PRC - C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe (Musicmatch, Inc.)
PRC - C:\Program Files\Canon\BJCard\Bjmcmng.exe (CANON INC.)

========== Modules (SafeList) ==========

MOD - C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll (Microsoft Corporation)

========== Win32 Services (SafeList) ==========

SRV - (HidServ) – File not found
SRV - (AppMgmt) – File not found
SRV - (Lavasoft Ad-Aware Service) – C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe ()
SRV - (AVGIDSAgent) – C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe (AVG Technologies CZ, s.r.o.)
SRV - (avgwd) – C:\Program Files\AVG\AVG10\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
SRV - (Bjmcmng) – C:\Program Files\Canon\BJCard\Bjmcmng.exe (CANON INC.)

========== Driver Services (SafeList) ==========

DRV - (Avgldx86) – C:\WINDOWS\system32\drivers\avgldx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (Avgtdix) – C:\WINDOWS\system32\drivers\avgtdix.sys (AVG Technologies CZ, s.r.o.)
DRV - (AVGIDSEH) – C:\WINDOWS\system32\DRIVERS\AVGIDSEH.Sys (AVG Technologies CZ, s.r.o. )
DRV - (Avgmfx86) – C:\WINDOWS\system32\drivers\avgmfx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (Avgrkx86) – C:\WINDOWS\system32\DRIVERS\avgrkx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (AVGIDSFilter) – C:\WINDOWS\system32\drivers\AVGIDSFilter.sys (AVG Technologies CZ, s.r.o. )
DRV - (AVGIDSDriver) – C:\WINDOWS\system32\drivers\AVGIDSDriver.sys (AVG Technologies CZ, s.r.o. )
DRV - (AVGIDSShim) – C:\WINDOWS\system32\drivers\AVGIDSShim.sys (AVG Technologies CZ, s.r.o. )
DRV - (mfehidk) – C:\WINDOWS\system32\drivers\mfehidk.sys (McAfee, Inc.)
DRV - (mfeavfk) – C:\WINDOWS\system32\drivers\mfeavfk.sys (McAfee, Inc.)
DRV - (mfesmfk) – C:\WINDOWS\system32\drivers\mfesmfk.sys (McAfee, Inc.)
DRV - (mfebopk) – C:\WINDOWS\system32\drivers\mfebopk.sys (McAfee, Inc.)
DRV - (mferkdk) – C:\WINDOWS\system32\drivers\mferkdk.sys (McAfee, Inc.)
DRV - (Lbd) – C:\WINDOWS\system32\DRIVERS\Lbd.sys (Lavasoft AB)
DRV - (LMouFlt2) – C:\WINDOWS\system32\drivers\LMouFlt2.Sys (Logitech, Inc.)
DRV - (L8042pr2) – C:\WINDOWS\system32\drivers\L8042pr2.Sys (Logitech, Inc.)
DRV - (PRISM_A02) – C:\WINDOWS\system32\drivers\PRISMA02.sys (GlobespanVirata, Inc.)
DRV - (bcm4sbxp) – C:\WINDOWS\system32\drivers\bcm4sbxp.sys (Broadcom Corporation)
DRV - (OMCI) – C:\WINDOWS\SYSTEM32\DRIVERS\OMCI.SYS (Dell Computer Corporation)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local;
IE - HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=localhost:7171

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..extensions.enabledItems: {3f963a5b-e555-4543-90e2-c3908898db71}:9.0.0.855
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20
FF - prefs.js..extensions.enabledItems: [removed]:1.0
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21

FF - HKLM\software\mozilla\Firefox\Extensions\\{3f963a5b-e555-4543-90e2-c3908898db71}: C:\Program Files\AVG\AVG10\Firefox\ [2010/12/28 09:19:14 | 000,000,000 | -H-D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{1E73965B-8B48-48be-9C8D-68B920ABC1C4}: C:\Program Files\AVG\AVG10\Firefox4\ [2011/03/30 10:00:33 | 000,000,000 | -H-D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.0.10\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/05/16 16:56:43 | 000,000,000 | -H-D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.0.10\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/06/10 08:52:21 | 000,000,000 | -H-D | M]

[2010/07/11 14:16:14 | 000,000,000 | -H-D | M] (No name found) – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Application Data\Mozilla\Extensions
[2010/07/11 14:16:14 | 000,000,000 | -H-D | M] (No name found) – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Application Data\Mozilla\Extensions\[removed]
[2009/06/01 17:49:21 | 000,000,000 | -H-D | M] (No name found) – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Application Data\Mozilla\Firefox\Profiles\qjys52r7.default\extensions
[2010/10/25 17:46:08 | 000,000,000 | -H-D | M] (No name found) – C:\Program Files\Mozilla Firefox\extensions
[2010/06/10 08:52:26 | 000,000,000 | -H-D | M] (Java Console) – C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
[2010/09/23 09:04:56 | 000,000,000 | -H-D | M] (Java Console) – C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
[2010/10/25 17:46:08 | 000,000,000 | -H-D | M] (Java Console) – C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
File not found (No name found) – C:\PROGRAM FILES\AVG\AVG9\FIREFOX
[2010/06/10 08:51:36 | 000,000,000 | -H-D | M] (Java Quick Starter) – C:\PROGRAM FILES\JAVA\JRE6\LIB\DEPLOY\JQS\FF
[2010/09/15 04:50:38 | 000,472,808 | -H– | M] (Sun Microsystems, Inc.) – C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll

O1 HOSTS File: ([2010/06/10 11:03:07 | 000,000,027 | -H– | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (SpywareGuardDLBLOCK.CBrowserHelper) - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll ()
O2 - BHO: (WOT Helper) - {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files\WOT\WOT.dll ()
O3 - HKLM\..\Toolbar: (WOT) - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (WOT) - {71576546-354D-41C9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll ()
O4 - HKLM..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe (Musicmatch, Inc.)
O4 - HKCU..\Run: [UEBeSifOsb] C:\Documents and Settings\All Users.WINDOWS\Application Data\UEBeSifOsb.exe (WinTrust)
O4 - HKLM..\RunOnce: [InnoSetupRegFile.0000000001] C:\WINDOWS\is-GED9P.exe ()
O4 - HKLM..\RunOnce: [Malwarebytes' Anti-Malware (registration)] C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll (Malwarebytes Corporation)
O4 - HKCU..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10e.exe (Adobe Systems, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableTaskMgr = 1
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableTaskMgr = 1
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} http://www.comcastsupport.com/oneclickfix/tgctlsr.cab (SupportSoft Script Runner Class)
O16 - DPF: {31435657-9980-0010-8000-00AA00389B71} http://download.microsoft.com/download/e/2…78f/wvc1dmo.cab (Reg Error: Key error.)
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} http://download.microsoft.com/download/F/6…922/wmv9VCM.CAB (Reg Error: Key error.)
O16 - DPF: {33564D57-9980-0010-8000-00AA00389B71} http://download.microsoft.com/download/D/0…D0C/wmv9dmo.cab (Reg Error: Key error.)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://update.microsoft.com/windowsupdate/…b?1136593632451 (WUWebControl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = [removed] [removed]
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\wot {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files\WOT\WOT.dll ()
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\igfxcui: DllName - igfxsrvc.dll - C:\WINDOWS\System32\igfxsrvc.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O28 - HKLM ShellExecuteHooks: {81559C35-8464-49F7-BB0E-07A383BEF910} - C:\Program Files\SpywareGuard\spywareguard.dll ()
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2005/12/31 15:30:52 | 000,000,000 | -H– | M] () - C:\AUTOEXEC.BAT – [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O34 - HKLM BootExecute: (lsdelete) - C:\WINDOWS\System32\lsdelete.exe ()
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG10\avgchsvx.exe /sync) - C:\Program Files\AVG\AVG10\avgchsvx.exe (AVG Technologies CZ, s.r.o.)
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG10\avgrsx.exe /sync /restart) - C:\Program Files\AVG\AVG10\avgrsx.exe (AVG Technologies CZ, s.r.o.)
O35 - HKLM\..comfile [open] – "%1" %*
O35 - HKLM\..exefile [open] – "%1" %*
O37 - HKLM\…com [@ = ComFile] – "%1" %*
O37 - HKLM\…exe [@ = exefile] – "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: AppMgmt - File not found
NetSvcs: HidServ - File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found

Drivers32: msacm.iac2 - C:\WINDOWS\System32\iac25_32.ax (Intel Corporation)
Drivers32: msacm.l3acm - C:\WINDOWS\system32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.sl_anet - C:\WINDOWS\System32\sl_anet.acm (Sipro Lab Telecom Inc.)
Drivers32: msacm.trspch - C:\WINDOWS\System32\tssoft32.acm (DSP GROUP, INC.)
Drivers32: vidc.cvid - C:\WINDOWS\System32\iccvid.dll (Radius Inc.)
Drivers32: vidc.iv31 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv32 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv41 - C:\WINDOWS\System32\ir41_32.ax (Intel Corporation)
Drivers32: vidc.iv50 - C:\WINDOWS\System32\ir50_32.dll (Intel Corporation)
Drivers32: VIDC.WMV3 - C:\WINDOWS\System32\wmv9vcm.dll (Microsoft Corporation)
Unable to start service SrService!

========== Files/Folders - Created Within 30 Days ==========

[2011/04/20 20:39:19 | 000,580,608 | —- | C] (OldTimer Tools) – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\OTL.exe
[2011/04/20 20:13:20 | 000,000,000 | RH-D | C] – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Recent
[2011/04/20 19:20:06 | 000,000,000 | -H-D | C] – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Start Menu\Programs\Windows Recovery
[2011/04/20 19:08:27 | 000,569,344 | -H– | C] (WinTrust) – C:\Documents and Settings\All Users.WINDOWS\Application Data\UEBeSifOsb.exe
[2011/04/16 21:39:56 | 000,000,000 | -H-D | C] – C:\Documents and Settings\All Users.WINDOWS\Application Data\aBi06511dMkAg06511

========== Files - Modified Within 30 Days ==========

[2011/04/20 20:39:19 | 000,580,608 | —- | M] (OldTimer Tools) – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\OTL.exe
[2011/04/20 20:12:39 | 000,709,456 | -H– | M] () – C:\WINDOWS\is-GED9P.exe
[2011/04/20 20:12:39 | 000,010,562 | -H– | M] () – C:\WINDOWS\is-GED9P.msg
[2011/04/20 20:12:39 | 000,000,430 | -H– | M] () – C:\WINDOWS\is-GED9P.lst
[2011/04/20 20:00:36 | 000,002,206 | -H– | M] () – C:\WINDOWS\System32\wpa.dbl
[2011/04/20 19:58:04 | 000,002,048 | –S- | M] () – C:\WINDOWS\bootstat.dat
[2011/04/20 19:22:03 | 000,000,392 | -H– | M] () – C:\Documents and Settings\All Users.WINDOWS\Application Data\18014004
[2011/04/20 19:21:31 | 000,000,160 | -H– | M] () – C:\Documents and Settings\All Users.WINDOWS\Application Data\~18014004
[2011/04/20 19:21:31 | 000,000,120 | -H– | M] () – C:\Documents and Settings\All Users.WINDOWS\Application Data\~18014004r
[2011/04/20 19:20:10 | 000,000,857 | -H– | M] () – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\Windows Recovery.lnk
[2011/04/20 19:08:00 | 000,569,344 | -H– | M] (WinTrust) – C:\Documents and Settings\All Users.WINDOWS\Application Data\UEBeSifOsb.exe
[2011/04/20 18:34:47 | 112,960,950 | -H– | M] () – C:\WINDOWS\System32\drivers\AVG\incavi.avm
[2011/04/20 16:40:05 | 000,000,422 | -H– | M] () – C:\WINDOWS\tasks\User_Feed_Synchronization-{96E858C2-BB80-4CA6-A945-5D7F401AA939}.job
[2011/04/18 07:07:02 | 000,000,472 | -H– | M] () – C:\WINDOWS\tasks\Ad-Aware Update (Weekly).job
[2011/04/17 18:33:51 | 000,187,224 | -H– | M] () – C:\WINDOWS\System32\drivers\AVG\iavichjg.avm
[2011/04/14 07:08:10 | 000,016,224 | -H– | M] () – C:\WINDOWS\System32\lsdelete.exe
[2011/04/14 03:25:09 | 000,091,888 | -H– | M] () – C:\WINDOWS\System32\FNTCACHE.DAT
[2011/04/14 03:08:14 | 000,001,374 | -H– | M] () – C:\WINDOWS\imsins.BAK
[2011/03/30 10:00:37 | 000,000,690 | -H– | M] () – C:\Documents and Settings\All Users.WINDOWS\Desktop\AVG 2011.lnk

========== Files Created - No Company Name ==========

[2011/04/20 20:12:39 | 000,709,456 | -H– | C] () – C:\WINDOWS\is-GED9P.exe
[2011/04/20 20:12:39 | 000,010,562 | -H– | C] () – C:\WINDOWS\is-GED9P.msg
[2011/04/20 20:12:39 | 000,000,430 | -H– | C] () – C:\WINDOWS\is-GED9P.lst
[2011/04/20 19:21:31 | 000,000,160 | -H– | C] () – C:\Documents and Settings\All Users.WINDOWS\Application Data\~18014004
[2011/04/20 19:21:31 | 000,000,120 | -H– | C] () – C:\Documents and Settings\All Users.WINDOWS\Application Data\~18014004r
[2011/04/20 19:20:09 | 000,000,857 | -H– | C] () – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\Windows Recovery.lnk
[2011/04/20 19:19:48 | 000,000,392 | -H– | C] () – C:\Documents and Settings\All Users.WINDOWS\Application Data\18014004
[2010/06/09 13:31:07 | 000,256,512 | -H– | C] () – C:\WINDOWS\PEV.exe
[2010/06/09 13:31:07 | 000,077,312 | -H– | C] () – C:\WINDOWS\MBR.exe
[2009/05/21 07:28:54 | 000,016,224 | -H– | C] () – C:\WINDOWS\System32\lsdelete.exe
[2009/02/06 19:55:45 | 000,003,584 | -H– | C] () – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2008/01/04 20:47:13 | 000,004,212 | -H– | C] () – C:\WINDOWS\System32\zllictbl.dat
[2006/03/23 18:05:07 | 000,005,632 | -H– | C] () – C:\WINDOWS\System32\CNMVS43.DLL
[2006/03/23 18:04:59 | 000,036,864 | -H– | C] () – C:\WINDOWS\System32\CNMCP43.EXE
[2006/01/20 01:06:57 | 000,000,000 | -H– | C] () – C:\WINDOWS\nsreg.dat
[2006/01/08 20:08:52 | 000,004,569 | -H– | C] () – C:\WINDOWS\System32\secupd.dat
[2006/01/06 00:15:03 | 000,002,048 | –S- | C] () – C:\WINDOWS\bootstat.dat
[2006/01/06 00:06:13 | 000,021,640 | -H– | C] () – C:\WINDOWS\System32\emptyregdb.dat
[2006/01/05 15:52:46 | 000,004,161 | -H– | C] () – C:\WINDOWS\ODBCINST.INI
[2006/01/05 15:51:37 | 000,091,888 | -H– | C] () – C:\WINDOWS\System32\FNTCACHE.DAT
[2003/07/16 16:54:55 | 000,004,594 | -H– | C] () – C:\WINDOWS\System32\oembios.dat
[2003/07/16 16:54:54 | 013,107,200 | -H– | C] () – C:\WINDOWS\System32\oembios.bin
[2003/07/16 16:41:25 | 000,311,604 | -H– | C] () – C:\WINDOWS\System32\perfh009.dat
[2003/07/16 16:41:25 | 000,272,128 | -H– | C] () – C:\WINDOWS\System32\perfi009.dat
[2003/07/16 16:41:23 | 000,028,626 | -H– | C] () – C:\WINDOWS\System32\perfd009.dat
[2003/07/16 16:41:21 | 000,039,992 | -H– | C] () – C:\WINDOWS\System32\perfc009.dat
[2003/07/16 16:40:01 | 006,566,656 | -H– | C] () – C:\WINDOWS\System32\ngtavmit.dat
[2003/07/16 16:40:01 | 000,633,600 | -H– | C] () – C:\WINDOWS\System32\jaodumfh.dat
[2003/07/16 16:40:01 | 000,218,880 | -H– | C] () – C:\WINDOWS\System32\qoaokdxl.dat
[2003/07/16 16:40:01 | 000,175,360 | -H– | C] () – C:\WINDOWS\System32\ukvksxge.dat
[2003/07/16 16:40:01 | 000,050,944 | -H– | C] () – C:\WINDOWS\System32\fumbqukj.dat
[2003/07/16 16:40:01 | 000,047,360 | -H– | C] () – C:\WINDOWS\System32\lykssbqd.dat
[2003/07/16 16:40:01 | 000,036,608 | -H– | C] () – C:\WINDOWS\System32\syhpkslp.dat
[2003/07/16 16:39:07 | 000,000,741 | -H– | C] () – C:\WINDOWS\System32\noise.dat
[2003/07/16 16:33:50 | 000,673,088 | -H– | C] () – C:\WINDOWS\System32\mlang.dat
[2003/07/16 16:33:39 | 000,046,258 | -H– | C] () – C:\WINDOWS\System32\mib.bin
[2003/07/16 16:27:41 | 000,218,003 | -H– | C] () – C:\WINDOWS\System32\dssec.dat
[2003/07/16 16:26:37 | 000,001,804 | -H– | C] () – C:\WINDOWS\System32\dcache.bin

========== LOP Check ==========

[2011/04/16 21:40:32 | 000,000,000 | -H-D | M] – C:\Documents and Settings\All Users.WINDOWS\Application Data\aBi06511dMkAg06511
[2010/10/16 09:34:55 | 000,000,000 | -H-D | M] – C:\Documents and Settings\All Users.WINDOWS\Application Data\AVG10
[2010/10/16 09:16:02 | 000,000,000 | -H-D | M] – C:\Documents and Settings\All Users.WINDOWS\Application Data\avg9
[2010/10/16 09:30:31 | 000,000,000 | -H-D | M] – C:\Documents and Settings\All Users.WINDOWS\Application Data\Common Files
[2009/01/23 21:15:39 | 000,000,000 | -H-D | M] – C:\Documents and Settings\All Users.WINDOWS\Application Data\MailFrontier
[2011/02/05 11:07:52 | 000,000,000 | -H-D | M] – C:\Documents and Settings\All Users.WINDOWS\Application Data\MFAData
[2009/06/06 07:59:38 | 000,000,000 | -H-D | M] – C:\Documents and Settings\All Users.WINDOWS\Application Data\TEMP
[2009/06/06 08:11:58 | 000,000,000 | -H-D | M] – C:\Documents and Settings\All Users.WINDOWS\Application Data\WinZip
[2009/05/21 07:05:00 | 000,000,000 | -H-D | M] – C:\Documents and Settings\All Users.WINDOWS\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
[2010/06/11 08:52:08 | 000,000,000 | -H-D | M] – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Application Data\Auslogics
[2010/10/16 09:40:01 | 000,000,000 | -H-D | M] – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Application Data\AVG10
[2009/05/22 19:26:55 | 000,000,000 | -H-D | M] – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Application Data\IObit
[2006/03/19 19:48:06 | 000,000,000 | -H-D | M] – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Application Data\Musicmatch
[2011/04/18 07:07:02 | 000,000,472 | -H– | M] () – C:\WINDOWS\Tasks\Ad-Aware Update (Weekly).job
[2011/04/20 16:40:05 | 000,000,422 | -H– | M] () – C:\WINDOWS\Tasks\User_Feed_Synchronization-{96E858C2-BB80-4CA6-A945-5D7F401AA939}.job

========== Purity Check ==========

========== Custom Scans ==========

< %SYSTEMDRIVE%\*.* >
[2011/04/14 03:25:04 | 000,066,524 | -H– | M] () – C:\aaw7boot.log
[2005/12/31 15:30:52 | 000,000,000 | -H– | M] () – C:\AUTOEXEC.BAT
[2008/05/15 16:10:32 | 000,000,211 | -H– | M] () – C:\Boot.bak
[2011/02/05 11:25:17 | 000,000,281 | RHS- | M] () – C:\boot.ini
[2004/08/03 23:00:00 | 000,260,272 | -H– | M] () – C:\cmldr
[2004/06/23 15:02:54 | 000,000,000 | -H– | M] () – C:\CONFIG.SYS
[2004/06/23 15:02:54 | 000,000,000 | RHS- | M] () – C:\IO.SYS
[2009/05/26 21:24:42 | 000,008,814 | -H– | M] () – C:\JavaRa.log
[2004/06/23 15:02:54 | 000,000,000 | RHS- | M] () – C:\MSDOS.SYS
[2006/01/06 00:29:46 | 000,000,174 | -H– | M] () – C:\mw.log
[2006/01/27 20:46:49 | 000,047,564 | RHS- | M] () – C:\NTDETECT.COM
[2008/09/29 16:35:49 | 000,250,048 | RHS- | M] () – C:\ntldr
[2011/04/20 19:58:00 | 1006,632,960 | -HS- | M] () – C:\pagefile.sys
[2010/06/10 13:55:18 | 000,000,385 | -H– | M] () – C:\rkill.log
[2010/01/06 18:32:50 | 000,002,239 | -H– | M] () – C:\rollback.ini
[2005/12/30 19:41:25 | 000,001,512 | -H– | M] () – C:\smitfiles.txt
[2005/10/31 11:56:00 | 000,700,416 | -H– | M] (LimeWire) – C:\StubInstaller.exe
[2006/01/01 01:04:18 | 000,000,161 | -H– | M] () – C:\w.bat

< %systemroot%\Fonts\*.com >

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2006/01/06 00:08:23 | 000,000,067 | -HS- | M] () – C:\WINDOWS\Fonts\desktop.ini

< %systemroot%\Fonts\*.ini2 >

< %systemroot%\Fonts\*.exe >

< %systemroot%\system32\spool\prtprocs\w32x86\*.* >
[2002/02/12 01:00:00 | 000,013,824 | -H– | M] (CANON INC.) – C:\WINDOWS\system32\spool\prtprocs\w32x86\CNMPD43.DLL
[2002/02/12 01:00:00 | 000,043,008 | -H– | M] (CANON INC.) – C:\WINDOWS\system32\spool\prtprocs\w32x86\CNMPP43.DLL

< %systemroot%\REPAIR\*.bak1 >

< %systemroot%\REPAIR\*.ini >

< %systemroot%\system32\*.jpg >

< %systemroot%\*.jpg >

< %systemroot%\*.png >

< %systemroot%\*.scr >

< %systemroot%\*._sy >

< %APPDATA%\Adobe\Update\*.* >

< %ALLUSERSPROFILE%\Favorites\*.* >

< %APPDATA%\Microsoft\*.* >

< %PROGRAMFILES%\*.* >

< %APPDATA%\Update\*.* >

< %systemroot%\*. /mp /s >

< %systemroot%\System32\config\*.sav >
[2006/01/05 15:50:58 | 000,094,208 | -H– | M] () – C:\WINDOWS\system32\config\default.sav
[2006/01/05 15:50:58 | 000,602,112 | -H– | M] () – C:\WINDOWS\system32\config\software.sav
[2006/01/05 15:50:58 | 000,389,120 | -H– | M] () – C:\WINDOWS\system32\config\system.sav

< %PROGRAMFILES%\bak. /s >

< %systemroot%\system32\bak. /s >

< %ALLUSERSPROFILE%\Start Menu\*.lnk /x >
[2008/09/29 16:49:11 | 000,000,272 | -HS- | M] () – C:\Documents and Settings\All Users.WINDOWS\Start Menu\desktop.ini

< %systemroot%\system32\config\systemprofile\*.dat /x >

< %systemroot%\*.config >

< %systemroot%\system32\*.db >

< %PROGRAMFILES%\Internet Explorer\*.dat >

< %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >
[2006/01/27 21:54:11 | 000,000,177 | -HS- | M] () – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Application Data\Microsoft\Internet Explorer\Quick Launch\desktop.ini
[2006/01/06 00:18:02 | 000,000,079 | -H– | M] () – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Application Data\Microsoft\Internet Explorer\Quick Launch\Show Desktop.scf

< %USERPROFILE%\Desktop\*.exe >
[2010/06/08 09:45:01 | 097,364,760 | -H– | M] (Lavasoft ) – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\Ad-AwareInstaller.exe
[2009/05/28 19:11:47 | 000,050,688 | -H– | M] (Atribune.org) – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\ATF-Cleaner.exe
[2010/10/16 09:08:29 | 004,290,744 | -H– | M] (AVG Technologies) – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\avg_free_stb_all_2011_1136_upgrade(2).exe
[2010/10/16 09:07:44 | 004,290,744 | -H– | M] (AVG Technologies) – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\avg_free_stb_all_2011_1136_upgrade.exe
[2009/05/28 19:15:37 | 000,791,393 | -H– | M] (Lars Hederer ) – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\erunt-setup.exe
[2010/06/07 21:44:09 | 000,388,608 | -H– | M] (Trend Micro Inc.) – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\HiJackThis.exe
[2009/05/31 08:41:06 | 077,047,184 | -H– | M] () – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\jdk-6u14-windows-i586.exe
[2010/06/09 14:45:33 | 006,153,352 | -H– | M] (Malwarebytes Corporation ) – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\mbam-setup-1.46.exe
[2011/04/20 20:39:19 | 000,580,608 | —- | M] (OldTimer Tools) – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\OTL.exe
[2000/05/15 13:08:32 | 000,134,656 | -H– | M] (InstallShield Software Corporation) – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\setup.exe
[2009/05/28 19:01:27 | 003,012,768 | -H– | M] (Javacool Software LLC ) – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\spywareblastersetup42.exe
[2009/05/28 19:09:19 | 002,062,665 | -H– | M] () – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\spywareguardsetup.exe
[2010/06/12 07:40:09 | 000,444,416 | -H– | M] (OldTimer Tools) – C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\TFC.exe

< %PROGRAMFILES%\Common Files\*.* >

< %systemroot%\*.src >

< %systemroot%\install\*.* >

< %systemroot%\system32\DLL\*.* >

< %systemroot%\system32\HelpFiles\*.* >

< %systemroot%\system32\rundll\*.* >

< %systemroot%\winn32\*.* >

< %systemroot%\Java\*.* >

< %systemroot%\system32\test\*.* >

< %systemroot%\system32\Rundll32\*.* >

< %systemroot%\AppPatch\Custom\*.* >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2011-04-14 07:08:29

< >

< >

========== Alternate Data Streams ==========

@Alternate Data Stream - 125 bytes -> C:\Documents and Settings\All Users.WINDOWS\Application Data\TEMP:5C321E34

< End of report >

Attachments:

Blade81

Post #2April 22, 2011, 8:48 AM UTC

Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds file to run the tool.

When done, DDS will open two (2) logs:
- DDS.txt
- Attach.txt
Save both reports to your desktop. Post them back to your topic.

pfilighera

Post #3April 22, 2011, 12:08 PM UTC

Thank you for helping us. The notepad is below: . DDS (Ver_11-03-05.01) - NTFSx86 Run by [removed] at 8:00:59.73 on Fri 04/22/2011 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.638.169 [GMT -4:00] . AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF} . ============== Running Processes =============== . C:\PROGRA~1\AVG\AVG10\avgchsvx.exe C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\AVG\AVG10\avgtray.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe C:\WINDOWS\system32\ctfmon.exe svchost.exe C:\Program Files\AVG\AVG10\avgwdsvc.exe C:\Program Files\Canon\BJCard\Bjmcmng.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe C:\Program Files\AVG\AVG10\avgnsx.exe C:\Program Files\AVG\AVG10\avgemcx.exe C:\PROGRA~1\AVG\AVG10\avgrsx.exe C:\Program Files\AVG\AVG10\avgcsrvx.exe C:\WINDOWS\explorer.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\dds.com . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.yahoo.com/ BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll BHO: SpywareGuardDLBLOCK.CBrowserHelper: {4a368e80-174f-4872-96b5-0b27ddd11db2} - c:\program files\spywareguard\dlprotect.dll BHO: WOT Helper: {c920e44a-7f78-4e64-bdd7-a57026e7feb7} - c:\program files\wot\WOT.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: WOT: {71576546-354d-41c9-aae8-31f2ec22bf0d} - c:\program files\wot\WOT.dll EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe mRun: [MMTray] "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe" uPolicies-system: DisableTaskMgr = 1 (0x1) mPolicies-system: DisableTaskMgr = 1 (0x1) IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - hxxp://www.comcastsupport.com/oneclickfix/tgctlsr.cab DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/D/0/D/D0DD87DA-994F-4334-8B55-AF2E4D98ED0C/wmv9dmo.cab DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1136593632451 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - c:\program files\wot\WOT.dll Notify: igfxcui - igfxsrvc.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: SpywareGuard.Handler: {81559c35-8464-49f7-bb0e-07a383bef910} - c:\program files\spywareguard\spywareguard.dll . ================= FIREFOX =================== . FF - ProfilePath - c:\docume~1\owner~2.pet\applic~1\mozilla\firefox\profiles\qjys52r7.default\ FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} FF - Ext: Java Quick Starter: [removed] - c:\program files\java\jre6\lib\deploy\jqs\ff . ============= SERVICES / DRIVERS =============== . R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680] R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064] R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-5-21 64160] R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 251728] R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384] R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 299984] R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-11-4 214664] R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-1-6 6128720] R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400] R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472] R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288] R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 26192] S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 587088] S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-1-9 79816] S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-1-9 35272] S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2010-1-9 34248] S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2010-1-9 40552] . =============== Created Last 30 ================ . 2011-04-21 17:38:39 487424 —ha-w- c:\docume~1\alluse~1.win\applic~1\18014004.exe 2011-04-17 01:39:56 ——– d–h–w- c:\docume~1\alluse~1.win\applic~1\aBi06511dMkAg06511 . ==================== Find3M ==================== . 2011-04-14 11:08:10 16224 —ha-w- c:\windows\system32\lsdelete.exe 2011-03-07 05:33:50 692736 —ha-w- c:\windows\system32\inetcomm.dll 2011-03-04 06:37:06 420864 —ha-w- c:\windows\system32\vbscript.dll 2011-03-03 13:21:11 1857920 —ha-w- c:\windows\system32\win32k.sys 2011-02-22 23:06:29 916480 —ha-w- c:\windows\system32\wininet.dll 2011-02-22 23:06:29 43520 —ha-w- c:\windows\system32\licmgr10.dll 2011-02-22 23:06:29 1469440 —ha-w- c:\windows\system32\inetcpl.cpl 2011-02-22 11:41:59 385024 —ha-w- c:\windows\system32\html.iec 2011-02-17 12:32:12 5120 —ha-w- c:\windows\system32\xpsp4res.dll 2011-02-15 12:56:39 290432 —ha-w- c:\windows\system32\atmfd.dll 2011-02-09 13:53:52 270848 —ha-w- c:\windows\system32\sbe.dll 2011-02-09 13:53:52 186880 —ha-w- c:\windows\system32\encdec.dll 2011-02-08 13:33:55 978944 —ha-w- c:\windows\system32\mfc42.dll 2011-02-08 13:33:55 974848 —ha-w- c:\windows\system32\mfc42u.dll 2011-02-02 07:58:35 2067456 —ha-w- c:\windows\system32\mstscax.dll 2011-01-27 11:57:06 677888 —ha-w- c:\windows\system32\mstsc.exe . ============= FINISH: 8:02:58.34 =============== I will check for your reply. Polly

Attachments:

📎Attach.txt

Blade81

Post #4April 22, 2011, 2:40 PM UTC

Hi again,

Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully first.

Please continue as follows:

Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
Remember to re-enable them afterwards.
Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

pfilighera

Post #5April 22, 2011, 3:07 PM UTC

i was unable to uninstall avg virus protection, probably due to the problem with the machine. i went through control panel , then add/remove and i got error messages that stopped me. so…any ideas. it seems that i need to remove avg in order to run combo program… and i can't.

Blade81

Post #6April 22, 2011, 3:08 PM UTC

Please try this AVG removal tool.

pfilighera

Post #7April 22, 2011, 5:05 PM UTC

the combo text :

ComboFix 11-04-21.06 - Owner 04/22/2011 12:42:12.10.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.638.452 [GMT -4:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users.WINDOWS\Application Data\18014004.exe
c:\documents and settings\Owner.PETE-05CK9PEMS6\Desktop\Windows Recovery.lnk
c:\documents and settings\Owner.PETE-05CK9PEMS6\Start Menu\Programs\Windows Recovery
c:\documents and settings\Owner.PETE-05CK9PEMS6\Start Menu\Programs\Windows Recovery\Uninstall Windows Recovery.lnk
c:\documents and settings\Owner.PETE-05CK9PEMS6\Start Menu\Programs\Windows Recovery\Windows Recovery.lnk
c:\documents and settings\Owner.PETE-05CK9PEMS6\WINDOWS

DDS

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by [removed] at 12:57:46.42 on Fri 04/22/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.638.299 [GMT -4:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\Canon\BJCard\Bjmcmng.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner.PETE-05CK9PEMS6\Desktop\dds.com
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: SpywareGuardDLBLOCK.CBrowserHelper: {4a368e80-174f-4872-96b5-0b27ddd11db2} - c:\program files\spywareguard\dlprotect.dll
BHO: WOT Helper: {c920e44a-7f78-4e64-bdd7-a57026e7feb7} - c:\program files\wot\WOT.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: WOT: {71576546-354d-41c9-aae8-31f2ec22bf0d} - c:\program files\wot\WOT.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
mRun: [MMTray] "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe"
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - hxxp://www.comcastsupport.com/oneclickfix/tgctlsr.cab
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/D/0/D/D0DD87DA-994F-4334-8B55-AF2E4D98ED0C/wmv9dmo.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1136593632451
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - c:\program files\wot\WOT.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SpywareGuard.Handler: {81559c35-8464-49f7-bb0e-07a383bef910} - c:\program files\spywareguard\spywareguard.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\owner~2.pet\applic~1\mozilla\firefox\profiles\qjys52r7.default\
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: [removed] - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\avg\avg10\Firefox4
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-5-21 64160]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-11-4 214664]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 587088]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-1-9 79816]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-1-9 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2010-1-9 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2010-1-9 40552]
.
=============== Created Last 30 ================
.
2011-04-22 16:39:24 98816 —-a-w- c:\windows\sed.exe
2011-04-22 16:39:24 161792 —-a-w- c:\windows\SWREG.exe
2011-04-17 01:39:56 ——– d—–w- c:\docume~1\alluse~1.win\applic~1\aBi06511dMkAg06511
.
==================== Find3M ====================
.
2011-04-14 11:08:10 16224 —-a-w- c:\windows\system32\lsdelete.exe
2011-03-07 05:33:50 692736 —-a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37:06 420864 —-a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 —-a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06:29 916480 —-a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06:29 43520 —-a-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06:29 1469440 —-a-w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41:59 385024 —-a-w- c:\windows\system32\html.iec
2011-02-17 12:32:12 5120 —-a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56:39 290432 —-a-w- c:\windows\system32\atmfd.dll
2011-02-09 13:53:52 270848 —-a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 —-a-w- c:\windows\system32\encdec.dll
2011-02-08 13:33:55 978944 —-a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33:55 974848 —-a-w- c:\windows\system32\mfc42u.dll
2011-02-02 07:58:35 2067456 —-a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 —-a-w- c:\windows\system32\mstsc.exe
.
============= FINISH: 12:58:00.25 ===============

.
.
((((((((((((((((((((((((( Files Created from 2011-03-22 to 2011-04-22 )))))))))))))))))))))))))))))))
.
.
2011-04-17 01:39 . 2011-04-17 01:40 ——– d–h–w- c:\documents and settings\All Users.WINDOWS\Application Data\aBi06511dMkAg06511
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-04-14 11:08 . 2009-05-21 11:28 16224 —ha-w- c:\windows\system32\lsdelete.exe
2011-03-07 05:33 . 2006-01-06 04:06 692736 —ha-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37 . 2003-07-16 20:49 420864 —ha-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21 . 2003-07-16 20:51 1857920 —ha-w- c:\windows\system32\win32k.sys
2011-02-22 23:06 . 2005-10-21 20:51 916480 —ha-w- c:\windows\system32\wininet.dll
2011-02-22 23:06 . 2003-07-16 20:32 43520 —ha-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06 . 2003-07-16 20:30 1469440 —ha-w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41 . 2004-08-04 05:59 385024 —ha-w- c:\windows\system32\html.iec
2011-02-17 13:18 . 2003-07-16 20:34 455936 —ha-w- c:\windows\system32\drivers\mrxsmb.sys
2011-02-17 13:18 . 2003-07-16 20:46 357888 —ha-w- c:\windows\system32\drivers\srv.sys
2011-02-17 12:32 . 2009-04-15 19:04 5120 —ha-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56 . 2003-07-16 20:24 290432 —ha-w- c:\windows\system32\atmfd.dll
2011-02-09 13:53 . 2003-07-16 20:43 270848 —ha-w- c:\windows\system32\sbe.dll
2011-02-09 13:53 . 2003-07-16 20:27 186880 —ha-w- c:\windows\system32\encdec.dll
2011-02-08 13:33 . 2003-07-16 20:33 978944 —ha-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33 . 2003-07-16 20:33 974848 —ha-w- c:\windows\system32\mfc42u.dll
2011-02-02 07:58 . 2006-01-06 04:04 2067456 —ha-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2006-01-06 04:04 677888 —ha-w- c:\windows\system32\mstsc.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2006-01-19 110592]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users.WINDOWS^Start Menu^Programs^Startup^D-link AirPlus G DWL-G120 Wireless USB.lnk]
path=c:\documents and settings\All Users.WINDOWS\Start Menu\Programs\Startup\D-link AirPlus G DWL-G120 Wireless USB.lnk
backup=c:\windows\pss\D-link AirPlus G DWL-G120 Wireless USB.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^Owner.PETE-05CK9PEMS6^Start Menu^Programs^Startup^SpywareGuard.lnk]
path=c:\documents and settings\Owner.PETE-05CK9PEMS6\Start Menu\Programs\Startup\SpywareGuard.lnk
backup=c:\windows\pss\SpywareGuard.lnkStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Ad-Watch]
2010-03-01 12:08 524632 —ha-w- c:\program files\Lavasoft\Ad-Aware\AAWTray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BJLaunchEXE]
2002-03-14 14:41 630784 —ha-w- c:\program files\Canon\BJCard\BJLaunch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12 15360 —ha-w- c:\windows\system32\ctfmon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2005-10-19 12:59 126976 —ha-w- c:\windows\system32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2005-10-19 12:59 155648 —ha-w- c:\windows\system32\igfxtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Logitech Utility]
2003-11-26 17:50 19968 —h–w- c:\windows\LOGI_MWX.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MimBoot]
2006-01-19 16:06 11776 —ha-w- c:\progra~1\MUSICM~1\MUSICM~1\mimboot.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
2006-01-19 16:06 110592 —ha-w- c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 —ha-w- c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2010-05-14 15:44 248552 —ha-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [5/21/2009 7:07 AM 64160]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [3/9/2009 3:06 PM 587088]
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-18 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-03-09 12:07]
.
2011-04-21 c:\windows\Tasks\User_Feed_Synchronization-{96E858C2-BB80-4CA6-A945-5D7F401AA939}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 08:31]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.yahoo.com/
FF - ProfilePath - c:\documents and settings\Owner.PETE-05CK9PEMS6\Application Data\Mozilla\Firefox\Profiles\qjys52r7.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: [removed] - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\AVG\AVG10\Firefox4
.
- - - - ORPHANS REMOVED - - - -
.
SafeBoot-mcmscsvc
SafeBoot-MCODS
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-22 12:49
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes …
.
scanning hidden autostart entries …
.
scanning hidden files …
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2011-04-22 12:54:21
ComboFix-quarantined-files.txt 2011-04-22 16:54
.
Pre-Run: 25,791,455,232 bytes free
Post-Run: 26,672,738,304 bytes free
.
- - End Of File - - 123DD4C163E8D27993EC0749D3A89C30

Attachments:

📎Attach2.txt

Blade81

Post #8April 23, 2011, 4:07 PM UTC

Hi again,

Open notepad and copy/paste the text in the quotebox below into it:

DDS::
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
Folder::
c:\docume~1\alluse~1.win\applic~1\aBi06511dMkAg06511

Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

[external image: Posted Image]

Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version…

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6 Update 25.
Click the
Download
button to the right.
Select Windows on platform combobox and check the box that says:
Accept License Agreement. Click continue.
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u25-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.

* Go here to run an online scanner from ESET.

Note: You will need to use Internet explorer for this scan
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Click Start
Make sure that the option Remove found threats is UNchecked.
Click Scan
Wait for the scan to finish.

Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log. How's the system running?

pfilighera

Post #9April 23, 2011, 6:04 PM UTC

Combo File

ComboFix 11-04-22.03 - Owner 04/23/2011 12:30:46.11.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.638.351 [GMT -4:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Owner.PETE-05CK9PEMS6\Desktop\CFScript.txt
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\docume~1\alluse~1.win\applic~1\aBi06511dMkAg06511
c:\docume~1\alluse~1.win\applic~1\aBi06511dMkAg06511\aBi06511dMkAg06511
.
.
((((((((((((((((((((((((( Files Created from 2011-03-23 to 2011-04-23 )))))))))))))))))))))))))))))))

The pop up boxes are gone. It is working pretty good. Let me know what you think based on the scans.

.
.
2011-04-22 17:13 . 2011-04-23 16:24 ——– d—–w- c:\windows\LastGood
2011-04-22 17:12 . 2011-04-23 16:24 ——– d—–w- c:\documents and settings\All Users.WINDOWS\Application Data\AVG10
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-04-14 11:08 . 2009-05-21 11:28 16224 —-a-w- c:\windows\system32\lsdelete.exe
2011-03-07 05:33 . 2006-01-06 04:06 692736 —-a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37 . 2003-07-16 20:49 420864 —-a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21 . 2003-07-16 20:51 1857920 —-a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06 . 2005-10-21 20:51 916480 —-a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06 . 2003-07-16 20:32 43520 —-a-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06 . 2003-07-16 20:30 1469440 —-a-w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41 . 2004-08-04 05:59 385024 —-a-w- c:\windows\system32\html.iec
2011-02-17 13:18 . 2003-07-16 20:34 455936 —-a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-02-17 13:18 . 2003-07-16 20:46 357888 —-a-w- c:\windows\system32\drivers\srv.sys
2011-02-17 12:32 . 2009-04-15 19:04 5120 —-a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56 . 2003-07-16 20:24 290432 —-a-w- c:\windows\system32\atmfd.dll
2011-02-09 13:53 . 2003-07-16 20:43 270848 —-a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53 . 2003-07-16 20:27 186880 —-a-w- c:\windows\system32\encdec.dll
2011-02-08 13:33 . 2003-07-16 20:33 978944 —-a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33 . 2003-07-16 20:33 974848 —-a-w- c:\windows\system32\mfc42u.dll
2011-02-02 07:58 . 2006-01-06 04:04 2067456 —-a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2006-01-06 04:04 677888 —-a-w- c:\windows\system32\mstsc.exe
.
.
((((((((((((((((((((((((((((( SnapShot@2011-04-22_16.49.27 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-04-23 16:24 . 2011-01-19 08:32 32464 c:\windows\LastGood\system32\DRIVERS\avgrkx86.sys
+ 2011-04-23 16:24 . 2011-03-01 18:25 34896 c:\windows\LastGood\system32\DRIVERS\avgmfx86.sys
+ 2011-04-23 16:24 . 2011-02-10 11:53 27216 c:\windows\LastGood\system32\DRIVERS\AVGIDSShim.sys
+ 2011-04-23 16:24 . 2011-02-10 11:53 24144 c:\windows\LastGood\system32\DRIVERS\AVGIDSFilter.sys
+ 2011-04-23 16:24 . 2011-02-22 12:13 22992 c:\windows\LastGood\system32\DRIVERS\AVGIDSEH.sys
+ 2011-04-23 16:24 . 2011-02-10 11:54 296400 c:\windows\LastGood\system32\DRIVERS\avgtdix.sys
+ 2011-04-23 16:24 . 2011-01-07 10:41 248656 c:\windows\LastGood\system32\DRIVERS\avgldx86.sys
+ 2011-04-23 16:24 . 2011-03-30 21:17 134480 c:\windows\LastGood\system32\DRIVERS\AVGIDSDriver.sys
+ 2011-04-22 17:14 . 2011-04-22 17:14 3446272 c:\windows\Installer\1ef43c.msi
+ 2011-04-22 17:11 . 2011-04-22 17:11 1611776 c:\windows\Installer\1ef434.msi
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2006-01-19 110592]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http:" [X]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users.WINDOWS^Start Menu^Programs^Startup^D-link AirPlus G DWL-G120 Wireless USB.lnk]
path=c:\documents and settings\All Users.WINDOWS\Start Menu\Programs\Startup\D-link AirPlus G DWL-G120 Wireless USB.lnk
backup=c:\windows\pss\D-link AirPlus G DWL-G120 Wireless USB.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^Owner.PETE-05CK9PEMS6^Start Menu^Programs^Startup^SpywareGuard.lnk]
path=c:\documents and settings\Owner.PETE-05CK9PEMS6\Start Menu\Programs\Startup\SpywareGuard.lnk
backup=c:\windows\pss\SpywareGuard.lnkStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Ad-Watch]
2010-03-01 12:08 524632 —-a-w- c:\program files\Lavasoft\Ad-Aware\AAWTray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BJLaunchEXE]
2002-03-14 14:41 630784 —-a-w- c:\program files\Canon\BJCard\BJLaunch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12 15360 —-a-w- c:\windows\system32\ctfmon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2005-10-19 12:59 126976 —-a-w- c:\windows\system32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2005-10-19 12:59 155648 —-a-w- c:\windows\system32\igfxtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Logitech Utility]
2003-11-26 17:50 19968 ——w- c:\windows\LOGI_MWX.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MimBoot]
2006-01-19 16:06 11776 —-a-w- c:\progra~1\MUSICM~1\MUSICM~1\mimboot.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
2006-01-19 16:06 110592 —-a-w- c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 —-a-w- c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2010-05-14 15:44 248552 —-a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [5/21/2009 7:07 AM 64160]
R4 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\AVGIDSDriver.Sys –> c:\windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
R4 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\DRIVERS\AVGIDSFilter.Sys –> c:\windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
R4 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\AVGIDSShim.Sys –> c:\windows\system32\DRIVERS\AVGIDSShim.Sys [?]
R4 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys –> c:\windows\system32\DRIVERS\avgrkx86.sys [?]
R4 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys –> c:\windows\system32\DRIVERS\avgtdix.sys [?]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [3/9/2009 3:06 PM 587088]
.
— Other Services/Drivers In Memory —
.
*Deregistered* - Avgldx86
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-18 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-03-09 12:07]
.
2011-04-22 c:\windows\Tasks\User_Feed_Synchronization-{96E858C2-BB80-4CA6-A945-5D7F401AA939}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 08:31]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.yahoo.com/
FF - ProfilePath - c:\documents and settings\Owner.PETE-05CK9PEMS6\Application Data\Mozilla\Firefox\Profiles\qjys52r7.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: [removed] - c:\program files\Java\jre6\lib\deploy\jqs\ff
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-23 12:39
Windows 5.1.2600 Service Pack 3 NTFS
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scanning hidden processes …
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scanning hidden autostart entries …
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scanning hidden files …
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scan completed successfully
hidden files: 0
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**************************************************************************
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Completion time: 2011-04-23 12:41:52
ComboFix-quarantined-files.txt 2011-04-23 16:41
ComboFix2.txt 2011-04-22 16:54
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Pre-Run: 26,050,940,928 bytes free
Post-Run: 26,427,715,584 bytes free
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- - End Of File - - F07C3C05A7C69EE7639D13E0E2017BFF

pfilighera

Post #10April 23, 2011, 6:04 PM UTC

Combo File

ComboFix 11-04-22.03 - Owner 04/23/2011 12:30:46.11.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.638.351 [GMT -4:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Owner.PETE-05CK9PEMS6\Desktop\CFScript.txt
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((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
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c:\docume~1\alluse~1.win\applic~1\aBi06511dMkAg06511
c:\docume~1\alluse~1.win\applic~1\aBi06511dMkAg06511\aBi06511dMkAg06511
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((((((((((((((((((((((((( Files Created from 2011-03-23 to 2011-04-23 )))))))))))))))))))))))))))))))

The pop up boxes are gone. It is working pretty good. Let me know what you think based on the scans.

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2011-04-22 17:13 . 2011-04-23 16:24 ——– d—–w- c:\windows\LastGood
2011-04-22 17:12 . 2011-04-23 16:24 ——– d—–w- c:\documents and settings\All Users.WINDOWS\Application Data\AVG10
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(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
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2011-04-14 11:08 . 2009-05-21 11:28 16224 —-a-w- c:\windows\system32\lsdelete.exe
2011-03-07 05:33 . 2006-01-06 04:06 692736 —-a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37 . 2003-07-16 20:49 420864 —-a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21 . 2003-07-16 20:51 1857920 —-a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06 . 2005-10-21 20:51 916480 —-a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06 . 2003-07-16 20:32 43520 —-a-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06 . 2003-07-16 20:30 1469440 —-a-w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41 . 2004-08-04 05:59 385024 —-a-w- c:\windows\system32\html.iec
2011-02-17 13:18 . 2003-07-16 20:34 455936 —-a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-02-17 13:18 . 2003-07-16 20:46 357888 —-a-w- c:\windows\system32\drivers\srv.sys
2011-02-17 12:32 . 2009-04-15 19:04 5120 —-a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56 . 2003-07-16 20:24 290432 —-a-w- c:\windows\system32\atmfd.dll
2011-02-09 13:53 . 2003-07-16 20:43 270848 —-a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53 . 2003-07-16 20:27 186880 —-a-w- c:\windows\system32\encdec.dll
2011-02-08 13:33 . 2003-07-16 20:33 978944 —-a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33 . 2003-07-16 20:33 974848 —-a-w- c:\windows\system32\mfc42u.dll
2011-02-02 07:58 . 2006-01-06 04:04 2067456 —-a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2006-01-06 04:04 677888 —-a-w- c:\windows\system32\mstsc.exe
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((((((((((((((((((((((((((((( SnapShot@2011-04-22_16.49.27 )))))))))))))))))))))))))))))))))))))))))
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+ 2011-04-23 16:24 . 2011-01-19 08:32 32464 c:\windows\LastGood\system32\DRIVERS\avgrkx86.sys
+ 2011-04-23 16:24 . 2011-03-01 18:25 34896 c:\windows\LastGood\system32\DRIVERS\avgmfx86.sys
+ 2011-04-23 16:24 . 2011-02-10 11:53 27216 c:\windows\LastGood\system32\DRIVERS\AVGIDSShim.sys
+ 2011-04-23 16:24 . 2011-02-10 11:53 24144 c:\windows\LastGood\system32\DRIVERS\AVGIDSFilter.sys
+ 2011-04-23 16:24 . 2011-02-22 12:13 22992 c:\windows\LastGood\system32\DRIVERS\AVGIDSEH.sys
+ 2011-04-23 16:24 . 2011-02-10 11:54 296400 c:\windows\LastGood\system32\DRIVERS\avgtdix.sys
+ 2011-04-23 16:24 . 2011-01-07 10:41 248656 c:\windows\LastGood\system32\DRIVERS\avgldx86.sys
+ 2011-04-23 16:24 . 2011-03-30 21:17 134480 c:\windows\LastGood\system32\DRIVERS\AVGIDSDriver.sys
+ 2011-04-22 17:14 . 2011-04-22 17:14 3446272 c:\windows\Installer\1ef43c.msi
+ 2011-04-22 17:11 . 2011-04-22 17:11 1611776 c:\windows\Installer\1ef434.msi
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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
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*Note* empty entries & legit default entries are not shown
REGEDIT4
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2006-01-19 110592]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http:" [X]
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[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
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[HKLM\~\startupfolder\C:^Documents and Settings^All Users.WINDOWS^Start Menu^Programs^Startup^D-link AirPlus G DWL-G120 Wireless USB.lnk]
path=c:\documents and settings\All Users.WINDOWS\Start Menu\Programs\Startup\D-link AirPlus G DWL-G120 Wireless USB.lnk
backup=c:\windows\pss\D-link AirPlus G DWL-G120 Wireless USB.lnkCommon Startup
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[HKLM\~\startupfolder\C:^Documents and Settings^Owner.PETE-05CK9PEMS6^Start Menu^Programs^Startup^SpywareGuard.lnk]
path=c:\documents and settings\Owner.PETE-05CK9PEMS6\Start Menu\Programs\Startup\SpywareGuard.lnk
backup=c:\windows\pss\SpywareGuard.lnkStartup
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Ad-Watch]
2010-03-01 12:08 524632 —-a-w- c:\program files\Lavasoft\Ad-Aware\AAWTray.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BJLaunchEXE]
2002-03-14 14:41 630784 —-a-w- c:\program files\Canon\BJCard\BJLaunch.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12 15360 —-a-w- c:\windows\system32\ctfmon.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2005-10-19 12:59 126976 —-a-w- c:\windows\system32\hkcmd.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2005-10-19 12:59 155648 —-a-w- c:\windows\system32\igfxtray.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Logitech Utility]
2003-11-26 17:50 19968 ——w- c:\windows\LOGI_MWX.EXE
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MimBoot]
2006-01-19 16:06 11776 —-a-w- c:\progra~1\MUSICM~1\MUSICM~1\mimboot.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
2006-01-19 16:06 110592 —-a-w- c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 —-a-w- c:\program files\Messenger\msmsgs.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2010-05-14 15:44 248552 —-a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
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[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
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R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [5/21/2009 7:07 AM 64160]
R4 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\AVGIDSDriver.Sys –> c:\windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
R4 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\DRIVERS\AVGIDSFilter.Sys –> c:\windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
R4 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\AVGIDSShim.Sys –> c:\windows\system32\DRIVERS\AVGIDSShim.Sys [?]
R4 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys –> c:\windows\system32\DRIVERS\avgrkx86.sys [?]
R4 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys –> c:\windows\system32\DRIVERS\avgtdix.sys [?]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [3/9/2009 3:06 PM 587088]
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— Other Services/Drivers In Memory —
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*Deregistered* - Avgldx86
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Contents of the 'Scheduled Tasks' folder
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2011-04-18 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-03-09 12:07]
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2011-04-22 c:\windows\Tasks\User_Feed_Synchronization-{96E858C2-BB80-4CA6-A945-5D7F401AA939}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 08:31]
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——- Supplementary Scan ——-
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uStart Page = hxxp://www.yahoo.com/
FF - ProfilePath - c:\documents and settings\Owner.PETE-05CK9PEMS6\Application Data\Mozilla\Firefox\Profiles\qjys52r7.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: [removed] - c:\program files\Java\jre6\lib\deploy\jqs\ff
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**************************************************************************
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catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-23 12:39
Windows 5.1.2600 Service Pack 3 NTFS
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scanning hidden processes …
.
scanning hidden autostart entries …
.
scanning hidden files …
.
scan completed successfully
hidden files: 0
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**************************************************************************
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Completion time: 2011-04-23 12:41:52
ComboFix-quarantined-files.txt 2011-04-23 16:41
ComboFix2.txt 2011-04-22 16:54
.
Pre-Run: 26,050,940,928 bytes free
Post-Run: 26,427,715,584 bytes free
.
- - End Of File - - F07C3C05A7C69EE7639D13E0E2017BFF

Attachments:

Blade81

Post #11April 24, 2011, 10:51 AM UTC

Hi,

Follow instructions here to clear Java cache.

Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.

THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis

Now lets uninstall ComboFix:

Click START then RUN
Now copy-paste Combofix /uninstall in the runbox and click OK

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

hosts file:
- Every version of windows has a hosts file as part of them.
- In a very basic sense, they are used to locate webpages.
- We can customize a hosts file so that it blocks certain webpages.
- However, it can slow down certain computers.
- This is why using a hosts file is optional!!
Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
- Click the start button (at the lower left hand corner of your screen)
- Click run
- In the dialog box, type services.msc
- hit enter, then locate dns client
- Highlight it, then double-click it.
- On the dropdown box, change the setting from automatic to manual.
- Click ok
Download and run Secunia Personal Software Inspector (PSI) and fix its findings.
Get Anti Virus Software and keep it updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. Good free antivirus programs are:
Antivir
Avast!
Good commercial ones are from:
Kaspersky and
ESET
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free or Comodo Firewall Pro (If you choose Comodo: Uncheck during installation Install Comodo HopSurf.., Make Comodo my default search provider and Make Comodo Search my homepage and install firewall ONLY!). Both providers have support forums that help with configuration related questions.

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Once again, please post and tell me how things are going with your system… problems etc.

Have a great day,
Blade

pfilighera

Post #12April 24, 2011, 12:16 PM UTC

You've been a huge help. The computer seems to be working fine. We will follow your advice. thank you, polly

Blade81

Post #13April 25, 2011, 7:44 AM UTC

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatthetech.com/you_Infected_t106388.html
and start a New Topic.

computer taken over; critical error damaged hd

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