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Random scan appeared, AntiVir found 2 warnings and detections

76 min read

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Hi there, I was using Google trying to find a stadium seating map and a scan appeared out of nowhere saying I had to run the scan or be infected. A second after this scan appeared, AntiVir popped up saying I should deny access to this particular scan/program, so I did. I was afraid that this was a virus, so I closed out of Firefox and ran AntiVir. The scan found 2 warnings and 2 detections. AntiVir said to hit the 'Repair all' button, so I did and this required my computer to restart. I have since restarted, so I don't know if AntiVir solved this issue or not. Firefox is acting normally and the suspicious scan has not appeared again. Here are the reports from the OTL, HJT and DDS scans. Please note that OTL could not run for me. I closed out of Firefox (the only program I had running), but the scan still would not run. I tried this 5 times without success. I kept on getting this message:


OTL has encountered a problem and needs to close. We are sorry for the inconvenience.

The report for HJT is as follows:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:19:35 AM, on 4/20/2011
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17055)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Documents and Settings\Elaine Sang\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellTransferAgent] "C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} - http://mvnet.xlontech.net/qm/fox/06071909/qsp2ie06071909.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

–
End of file - 9581 bytes


DDS.txt file:


DDS (Ver_09-06-26.01) - NTFSx86
Run by [removed] at 3:19:49.89 on Wed 04/20/2011
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2038.1551 [GMT -4:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Elaine Sang\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/ymj/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride =
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
uRun: [DellTransferAgent] "c:\documents and settings\all users\application data\dell\transferagent\TransferAgent.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [McAfeeUpdaterUI] "c:\program files\network associates\common framework\UpdaterUI.exe" /StartedFromRunKey
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
Trusted Zone: musicmatch.com\online
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://pcpitstop.com/betapit/PCPitStop.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} - hxxp://mvnet.xlontech.net/qm/fox/06071909/qsp2ie06071909.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\elaine~1\applic~1\mozilla\firefox\profiles\lsvyk9hr.default\
FF - prefs.js: browser.search.defaulturl - hxxp://aim.search.aol.com/aol/search?query={searchTerms}&invocationType=tb50-ff-aim-chromesbox-en-us&tb_uuid=20100316205915171&tb_oid=16-03-2010&tb_mrud=08-06-2010
FF - prefs.js: browser.search.selectedEngine - AOL Search
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/redirector/sredir?sredir=2706&invocationType=tb50-ff-aim-ab-en-us&tb_uuid=20100316205915171&tb_oid=16-03-2010&tb_mrud=08-06-2010&query=
FF - component: c:\documents and settings\elaine sang\application data\mozilla\firefox\profiles\lsvyk9hr.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\documents and settings\elaine sang\application data\mozilla\firefox\profiles\lsvyk9hr.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar-ff3.dll
FF - plugin: c:\documents and settings\elaine sang\application data\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\documents and settings\elaine sang\application data\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\program files\google\google updater\2.4.1601.7122\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

—- FIREFOX POLICIES —-
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, falsec:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.il", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–fiqz9s", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–fiqs8s", true); // Simplified
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–j6w193g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgba3a4f16a", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgba3a4fra", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–wgbl6a", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4a87g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbqly7c0a67fbc", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbqly7cvafr", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–kpry57d", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–kprw13d", true); // Simplified
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", "-1");
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr
ef", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35"); // now unused
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.delay", 50);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2008-12-4 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-12-4 67656]
R2 aawservice;Ad-Aware 2007 Service;c:\program files\lavasoft\ad-aware 2007\aawservice.exe [2007-7-6 561152]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-8-18 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-8-18 185089]
R3 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-8-18 56816]
S1 avgio;avgio; [x]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-4 135664]
S3 Ad-Watch Connect Filter;Ad-Watch Connect Kernel Filter;c:\windows\system32\drivers\NSDriver.sys [2007-6-4 9344]
S3 getPlusHelper;getPlus® Helper;c:\windows\system32\svchost.exe -k getPlusHelper [2004-8-10 14336]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-12-4 12872]

=============== Created Last 30 ================

2011-03-26 22:24 –d—– c:\docume~1\alluse~1\applic~1\Last.fm
2011-03-26 22:23 –d—– c:\program files\Last.fm

==================== Find3M ====================

2009-03-13 23:01 88 —shr– c:\windows\system32\D0E5FBB671.sys
2009-03-13 23:01 4,704 a–sh— c:\windows\system32\KGyGaAvL.sys

============= FINISH: 3:20:57.75 ===============


The DDS attach.txt is attached to this post.



I would greatly appreciate the help with solving this issue. If you need any additional information, please let me know. Thank you for your time.

Attachments:

Hi ems88,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

I think you stopped it before it got you. :thumbup:

Let's get an online scan as a double check:

ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Vista users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Please go here then click on: [external image: Posted Image]

    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

  • Select the option YES, I accept the Terms of Use then click on: [external image: Posted Image]
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: [external image: Posted Image]
  • The virus signature database… will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: [external image: Posted Image]
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!


Then also let me know why you've never updated this system to SP3?
ESETSmartInstaller@High as downloader log: all ok # version=7 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.6427 # api_version=3.0.2 # EOSSerial=31872e27449fb846bfb164c656ee141c # end=stopped # remove_checked=false # archives_checked=true # unwanted_checked=true # unsafe_checked=true # antistealth_checked=true # utc_time=2011-04-23 02:50:57 # local_time=2011-04-22 10:50:57 (-0500, Eastern Daylight Time) # country="United States" # lang=1033 # osver=5.1.2600 NT Service Pack 2 # compatibility_mode=512 16777215 100 0 70744835 70744835 0 0 # compatibility_mode=1797 16775125 100 100 0 77476107 0 0 # compatibility_mode=8192 67108863 100 0 0 0 0 0 # scanned=6306 # found=0 # cleaned=0 # scan_time=717 ESETSmartInstaller@High as downloader log: all ok esets_scanner_update returned -1 esets_gle=53251 # version=7 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.6427 # api_version=3.0.2 # EOSSerial=31872e27449fb846bfb164c656ee141c # end=finished # remove_checked=false # archives_checked=true # unwanted_checked=true # unsafe_checked=true # antistealth_checked=true # utc_time=2011-04-23 04:50:21 # local_time=2011-04-23 12:50:21 (-0500, Eastern Daylight Time) # country="United States" # lang=1033 # osver=5.1.2600 NT Service Pack 2 # compatibility_mode=512 16777215 100 0 70745883 70745883 0 0 # compatibility_mode=1797 16775141 100 100 0 77477155 0 0 # compatibility_mode=8192 67108863 100 0 0 0 0 0 # scanned=84136 # found=3 # cleaned=0 # scan_time=6832 C:\Documents and Settings\Elaine Sang\Application Data\Sun\Java\Deployment\cache\6.0\53\7abc4ab5-401571a7 probably a variant of Win32/TrojanDownloader.Agent.FTYZNM trojan (unable to clean) 00000000000000000000000000000000 I C:\Documents and Settings\Elaine Sang\Local Settings\temp\plugtmp-87\plugin-all.pdf PDF/Exploit.Pidief.PET trojan (unable to clean) 00000000000000000000000000000000 I C:\Documents and Settings\Elaine Sang\Local Settings\temp\plugtmp-87\plugin-lib.pdf PDF/Exploit.Pidief.PEO trojan (unable to clean) 00000000000000000000000000000000 I How do I update to SP3?
ems88,

Your Java is out of date.

Java™ 6 can be updated from the Java Control Panel. Go Start > Control Panel(Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now. An update should begin; follow the prompts.

Now to Clean out the Java cache:

Go into the Control Panel and double-click the Java Icon. [external image: Posted Image]
  • Under Temporary Internet Files, click the Settings… button
  • click the Delete Files button.
  • There are two options in the window to clear the cache - Leave both Checked
    • Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Settings
  • Click OK to leave the Java Control Panel.

Then -

Please download the OTM by OldTimer.
  • Save it to your desktop.
  • Please double-click OTM.exe to run it.
    (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines inside the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :Processes
    
    :Files
    C:\Documents and Settings\Elaine Sang\Local Settings\temp\plugtmp-87\plugin-all.pdf
    C:\Documents and Settings\Elaine Sang\Local Settings\temp\plugtmp-87\plugin-lib.pdf
    
    :Commands
    [purity]
    [emptytemp]
    [start explorer]
    [Reboot]
  • Return to OTM, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTM
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

After you post back I'll send you to get updated.
I tried to update, but the update failed. I got an error message that read: "Error 1719. The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance." What should I do? I tried updating twice and got the error message both times.
I have not cleared the Java cache or run OTM yet. Should I clear the Java cache anyway and run OTM, even though Java won't update?
I've cleared the Java cache but I'm getting an error message when trying to run OTM- "OTM has encountered a problem and needs to close. We are sorry for the inconvenience."
ems88,

OK… Let's regroup and take a different tack…

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://forums.whatthetech.com/How_Disable_…ams_t96260.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
ComboFix 11-04-24.06 - Elaine Sang 04/25/2011 12:36:59.13.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2038.1363 [GMT -4:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: AntiVir Desktop *Disabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
.
((((((((((((((((((((((((( Files Created from 2011-03-25 to 2011-04-25 )))))))))))))))))))))))))))))))
.
.
2011-03-27 02:24 . 2008-05-13 21:23 417792 —-a-w- c:\program files\Windows Media Player\Plugins\wmp_scrobbler.dll
2011-03-27 02:24 . 2011-03-27 02:24 ——– d—–w- c:\documents and settings\All Users\Application Data\Last.fm
2011-03-27 02:23 . 2011-03-27 02:23 ——– d—–w- c:\program files\Last.fm
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-05-29 68856]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-04-23 2423752]
"ModemOnHold"="c:\program files\NetWaiting\netWaiting.exe" [2003-09-10 20480]
"DellTransferAgent"="c:\documents and settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe" [2007-11-13 135168]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 761947]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 282624]
"McAfeeUpdaterUI"="c:\program files\Network Associates\Common Framework\UpdaterUI.exe" [2004-08-06 139320]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2005-12-28 667718]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2005-12-28 602182]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2006-07-12 169984]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-12-10 49152]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-01-27 86016]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-05-30 292136]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-01-31 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
.
c:\documents and settings\Victor Ssang\Start Menu\Programs\Startup\
LimeWire On Startup.lnk - c:\program files\LimeWire\LimeWire.exe [N/A]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-7-12 24576]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-14 23:58 548352 —-a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM7\\aim.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [12/4/2008 2:50 PM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [12/4/2008 2:50 PM 67656]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [8/18/2009 11:01 PM 108289]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [11/4/2010 5:41 PM 135664]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [12/4/2008 2:50 PM 12872]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-16 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 16:34]
.
2011-04-25 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-02-16 01:35]
.
2011-04-24 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-04 21:41]
.
2011-04-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-04 21:41]
.
2011-04-24 c:\windows\Tasks\Norton Security Scan.job
- c:\program files\Norton Security Scan\Nss.exe [2008-01-09 09:08]
.
.
——- Supplementary Scan ——-
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/ymj/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride =
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
Trusted Zone: musicmatch.com\online
FF - ProfilePath - c:\documents and settings\Elaine Sang\Application Data\Mozilla\Firefox\Profiles\lsvyk9hr.default\
FF - prefs.js: browser.search.defaulturl - hxxp://aim.search.aol.com/aol/search?query={searchTerms}&invocationType=tb50-ff-aim-chromesbox-en-us&tb_uuid=20100316205915171&tb_oid=16-03-2010&tb_mrud=08-06-2010
FF - prefs.js: browser.search.selectedEngine - AOL Search
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/redirector/sredir?sredir=2706&invocationType=tb50-ff-aim-ab-en-us&tb_uuid=20100316205915171&tb_oid=16-03-2010&tb_mrud=08-06-2010&query=
FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - c:\program files\Mozilla Firefox\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: [removed] - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - %profile%\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Move Media Player: [removed] - c:\documents and settings\Elaine Sang\Application Data\Move Networks
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-25 12:43
Windows 5.1.2600 Service Pack 2 NTFS
.
scanning hidden processes …
.
scanning hidden autostart entries …
.
scanning hidden files …
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————
.
[HKEY_USERS\S-1-5-21-2645631244-373938845-2199079028-1006\Software\Google\NavClient\1.1\Options\CustomSearch]
@DACL=(02 0000)
"HKCU_Google Desktop Search"=dword:00000001
.
[HKEY_USERS\S-1-5-21-2645631244-373938845-2199079028-1006\Software\Local AppWizard-Generated Applications\MMDiag]
@DACL=(02 0000)
.
[HKEY_LOCAL_MACHINE\software\BVRP Software\Modem Helper]
@DACL=(02 0000)
.
[HKEY_LOCAL_MACHINE\software\BVRP Software, Inc\Digital Line Detect]
@DACL=(02 0000)
.
[HKEY_LOCAL_MACHINE\software\BVRP Software, Inc\NetWaiting]
@DACL=(02 0000)
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Creative Tech\Installation]
@DACL=(02 0000)
.
[HKEY_LOCAL_MACHINE\software\Intel\Wireless\Folders\ð*¬ 2*]
"Path"="c:\\WINDOWS\\system32\\config\\systemprofile\\Application Data\\Intel\\Wireless\\"
.
[HKEY_LOCAL_MACHINE\software\Intel, Inc.\iProInst]
@DACL=(02 0000)
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Advanced INF Setup\IEHomePageInfo\RegBackup]
@DACL=(02 0000)
@SACL=
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_ADDON_MANAGEMENT]
@DACL=(02 0000)
"WMPlayer.exe"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_HTTP_USERNAME_PASSWORD_DISABLE]
@DACL=(02 0000)
"WMPlayer.exe"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_RESTRICT_ACTIVEXINSTALL]
@DACL=(02 0000)
"WMPlayer.exe"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_RESTRICT_FILEDOWNLOAD]
@DACL=(02 0000)
"WMPlayer.exe"=dword:00000001
"msimn.exe"=dword:00000001
"winmail.exe"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_SECURITYBAND]
@DACL=(02 0000)
"WMPlayer.exe"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_UNC_SAVEDFILECHECK]
@DACL=(02 0000)
"WMPlayer.exe"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_VALIDATE_NAVIGATE_URL]
@DACL=(02 0000)
"WMPlayer.exe"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Main\Start Page]
@DACL=(02 0000)
"Home_Page"="http://www.dell.com"
"Help_Page"="http://support.dell.com"
.
[HKEY_LOCAL_MACHINE\software\Microsoft\MediaPlayer\10.0]
@DACL=(02 0000)
.
[HKEY_LOCAL_MACHINE\software\Microsoft\MediaPlayer\services]
@DACL=(02 0000)
"NoServices"=dword:00000000
"ServiceExtra"="Partner=Dell&MachineID=81HKBB1\00\00????i\00Ÿ'?\06\00'??\1d\00?'\00'\00\00?\06???\06???\00?\06??\00'??\00'?'\00\00\00\00\00\00?? \00????Ÿ'\00'\00\00\00'?\06???\06?\01\04\00?\06???\06??????????\00'\00\00???????\06\00'??\03\00?'\00'???\06???\06??????????????\0e\00???\06?\06\00\00???????'\00'???\06?\06?\06??\08\00??????Ÿ'????????????Ÿ'???????\06\00'Ÿ'?\06\01\00???'?\06???'?????'?????"
.
[HKEY_LOCAL_MACHINE\software\Microsoft\MediaPlayer\services\MediaGuide]
@DACL=(02 0000)
"FriendlyName"="Media Guide"
"ColorPlayer"="#0063B0"
"ImageLargeURL"="http://images.metaservices.microsoft.com/svcswitch/WindowsMediaPlayer11_30x30.png"
"ImageMenuURL"="http://images.metaservices.microsoft.com/svcswitch/wm_com_v_rgb_15x15.png"
"Task1ButtonText"="Media Guide"
"Task1ButtonTip"="Media Guide"
"Type"=dword:00000002
.
[HKEY_LOCAL_MACHINE\software\Microsoft\MediaPlayer\Settings]
@DACL=(02 0000)
@SACL=
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Windows Media Device Manager\Plugins\SCP\SCPTRANS]
@DACL=(02 0000)
"ProgID"="MsScp.SCPTRANS.1"
.
[HKEY_LOCAL_MACHINE\software\MozillaPlugins\@viewpoint.com/VMP\MimeTypes]
@DACL=(02 0000)
.
[HKEY_LOCAL_MACHINE\software\MozillaPlugins\@viewpoint.com/VMP\Suffixes]
@DACL=(02 0000)
"mtx"=""
"mtz"=""
"mts"=""
.
——————— DLLs Loaded Under Running Processes ———————
.
- - - - - - - > 'winlogon.exe'(860)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
.
- - - - - - - > 'explorer.exe'(2244)
c:\windows\system32\WININET.dll
c:\progra~1\WINDOW~2\wmpband.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2011-04-25 12:45:36
ComboFix-quarantined-files.txt 2011-04-25 16:45
.
Pre-Run: 7,068,123,136 bytes free
Post-Run: 8,378,408,960 bytes free
.
- - End Of File - - 3A93DCD322D06BA748914864EB8366AC
ems88,

COMBOFIX-Script

  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

    File::
    C:\Documents and Settings\Elaine Sang\Local Settings\temp\plugtmp-87\plugin-all.pdf
    C:\Documents and Settings\Elaine Sang\Local Settings\temp\plugtmp-87\plugin-lib.pdf
    c:\windows\Tasks\Norton Security Scan.job
    
    Folder::
    c:\program files\Network Associates
    c:\program files\LimeWire
    c:\program files\Norton Security Scan
    
    Registry::
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "McAfeeUpdaterUI"=-
    
    Firefox::
    FF - ProfilePath - c:\documents and settings\Elaine Sang\Application Data\Mozilla\Firefox\Profiles\lsvyk9hr.default\
    FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/redirector/sredir?sredir=2706&invocationType=tb50-ff-aim-ab-en-us&tb_uuid=20100316205915171&tb_oid=16-03-2010&tb_mrud=08-06-2010&query=
    
    
    reglock::
    [HKEY_USERS\S-1-5-21-2645631244-373938845-2199079028-1006\Software\Google\NavClient\1.1\Options\CustomSearch]
    [HKEY_USERS\S-1-5-21-2645631244-373938845-2199079028-1006\Software\Local AppWizard-Generated Applications\MMDiag]
    [HKEY_LOCAL_MACHINE\software\BVRP Software\Modem Helper]
    [HKEY_LOCAL_MACHINE\software\BVRP Software, Inc\Digital Line Detect]
    [HKEY_LOCAL_MACHINE\software\BVRP Software, Inc\NetWaiting]
    [HKEY_LOCAL_MACHINE\software\Creative Tech\Installation]
    [HKEY_LOCAL_MACHINE\software\Intel\Wireless\Folders\ð*¬ 2*]
    [HKEY_LOCAL_MACHINE\software\Intel, Inc.\iProInst]
    [HKEY_LOCAL_MACHINE\software\Microsoft\Advanced INF Setup\IEHomePageInfo\RegBackup]
    [HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_ADDON_MANAGEMENT]
    [HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_HTTP_USERNAME_PASSWORD_DISABLE]
    [HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_RESTRICT_ACTIVEXINSTALL]
    [HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_RESTRICT_FILEDOWNLOAD]
    [HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_SECURITYBAND]
    [HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_UNC_SAVEDFILECHECK]
    [HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_VALIDATE_NAVIGATE_URL]
    [HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Main\Start Page]
    [HKEY_LOCAL_MACHINE\software\Microsoft\MediaPlayer\10.0]
    [HKEY_LOCAL_MACHINE\software\Microsoft\MediaPlayer\services]
    [HKEY_LOCAL_MACHINE\software\Microsoft\MediaPlayer\services\MediaGuide]
    [HKEY_LOCAL_MACHINE\software\Microsoft\MediaPlayer\Settings]
    [HKEY_LOCAL_MACHINE\software\Microsoft\Windows Media Device Manager\Plugins\SCP\SCPTRANS]
    [HKEY_LOCAL_MACHINE\software\MozillaPlugins\@viewpoint.com/VMP\MimeTypes]
    [HKEY_LOCAL_MACHINE\software\MozillaPlugins\@viewpoint.com/VMP\Suffixes]
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

    [external image: Posted Image]
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
After I dragged CFScript.txt into ComboFix.exe it said there was an updated version of Combofix and if I wanted to update. I chose no.

ComboFix 11-04-24.06 - Elaine Sang 04/25/2011 20:13:56.14.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2038.1537 [GMT -4:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Elaine Sang\Desktop\CFScript.txt
AV: AntiVir Desktop *Disabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
FILE ::
"c:\documents and settings\Elaine Sang\Local Settings\temp\plugtmp-87\plugin-all.pdf"
"c:\documents and settings\Elaine Sang\Local Settings\temp\plugtmp-87\plugin-lib.pdf"
"c:\windows\Tasks\Norton Security Scan.job"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\LimeWire
c:\program files\LimeWire\hs_err_pid5836.log
c:\program files\LimeWire\lib\commons-httpclient.jar
c:\program files\LimeWire\lib\commons-pool.jar
c:\program files\LimeWire\lib\httpcore-nio.jar
c:\program files\LimeWire\lib\httpcore.jar
c:\program files\LimeWire\lib\id3v2.jar
c:\program files\LimeWire\lib\UnpackedJars.7z
c:\program files\LimeWire\root(2)\magnet10(2)\badge.img
c:\program files\LimeWire\root(2)\magnet10(2)\canHandle.img
c:\program files\LimeWire\root(2)\magnet10(2)\limewire.gif
c:\program files\LimeWire\root(2)\magnet10(2)\options.js
c:\program files\LimeWire\root(2)\magnet10(2)\silentdetect.js
c:\program files\LimeWire\the calling.m3u
c:\program files\Network Associates
c:\program files\Network Associates\Common Framework\0409\AgentRes.dll
c:\program files\Network Associates\Common Framework\0409\CmaUIRes.dll
c:\program files\Network Associates\Common Framework\0409\ScrptRes.dll
c:\program files\Network Associates\Common Framework\0409\UpdRes.dll
c:\program files\Network Associates\Common Framework\Agent.dll
c:\program files\Network Associates\Common Framework\AgentPlugin.dll
c:\program files\Network Associates\Common Framework\applib.dll
c:\program files\Network Associates\Common Framework\Cleanup.exe
c:\program files\Network Associates\Common Framework\ClientUI.dll
c:\program files\Network Associates\Common Framework\cmalib.dll
c:\program files\Network Associates\Common Framework\CmdAgent.exe
c:\program files\Network Associates\Common Framework\ComponentSubSystem.dll
c:\program files\Network Associates\Common Framework\ComponentUserInterface.dll
c:\program files\Network Associates\Common Framework\FrameworkService.exe
c:\program files\Network Associates\Common Framework\FrmInst.exe
c:\program files\Network Associates\Common Framework\FrmPlugin.dll
c:\program files\Network Associates\Common Framework\GenEvtInf.dll
c:\program files\Network Associates\Common Framework\InternetManager.dll
c:\program files\Network Associates\Common Framework\ListenServer.dll
c:\program files\Network Associates\Common Framework\Logging.dll
c:\program files\Network Associates\Common Framework\Management.dll
c:\program files\Network Associates\Common Framework\McScript.exe
c:\program files\Network Associates\Common Framework\McScript_InUse.exe
c:\program files\Network Associates\Common Framework\mcurial.dll
c:\program files\Network Associates\Common Framework\naCmnLib.dll
c:\program files\Network Associates\Common Framework\nagshr32.dll
c:\program files\Network Associates\Common Framework\naicrt32.dll
c:\program files\Network Associates\Common Framework\nailog.dll
c:\program files\Network Associates\Common Framework\naInet.dll
c:\program files\Network Associates\Common Framework\naitcpp.dll
c:\program files\Network Associates\Common Framework\naPolicyManager.dll
c:\program files\Network Associates\Common Framework\naPrdMgr.exe
c:\program files\Network Associates\Common Framework\naSPIPE.dll
c:\program files\Network Associates\Common Framework\naXML.dll
c:\program files\Network Associates\Common Framework\nmcomn32.dll
c:\program files\Network Associates\Common Framework\patchw32.dll
c:\program files\Network Associates\Common Framework\PcrPlug.dll
c:\program files\Network Associates\Common Framework\PoEvtInf.dll
c:\program files\Network Associates\Common Framework\PSAPI.dll
c:\program files\Network Associates\Common Framework\Scheduler.dll
c:\program files\Network Associates\Common Framework\ScriptSubSys.dll
c:\program files\Network Associates\Common Framework\SecureFrameworkFactory.dll
c:\program files\Network Associates\Common Framework\TCHelper.dll
c:\program files\Network Associates\Common Framework\TCSubSys.dll
c:\program files\Network Associates\Common Framework\unicows.dll
c:\program files\Network Associates\Common Framework\update.err
c:\program files\Network Associates\Common Framework\UpdaterUI.exe
c:\program files\Network Associates\Common Framework\UpdateSubSys.dll
c:\program files\Network Associates\Common Framework\UpdPlug.dll
c:\program files\Network Associates\Common Framework\UserSpace.dll
c:\program files\Network Associates\Common Framework\XMLWrap.dll
c:\program files\Norton Security Scan
c:\program files\Norton Security Scan\ccL70U.dll
c:\program files\Norton Security Scan\ccScanw.dll
c:\program files\Norton Security Scan\ccVrTrst.dll
c:\program files\Norton Security Scan\dec_abi.dll
c:\program files\Norton Security Scan\DefUtDCD.dll
c:\program files\Norton Security Scan\ecmldr32.dll
c:\program files\Norton Security Scan\help.htm
c:\program files\Norton Security Scan\Microsoft.VC80.CRT.manifest
c:\program files\Norton Security Scan\msl.dll
c:\program files\Norton Security Scan\msvcp80.dll
c:\program files\Norton Security Scan\msvcr80.dll
c:\program files\Norton Security Scan\Nss.exe
c:\program files\Norton Security Scan\patch25d.dll
c:\program files\Norton Security Scan\SAUpdt.dll
c:\program files\Norton Security Scan\ScanCore.dll
c:\program files\Norton Security Scan\ScanRes.dll
c:\program files\Norton Security Scan\SKURes.dll
c:\windows\Tasks\Norton Security Scan.job
.
.
((((((((((((((((((((((((( Files Created from 2011-03-26 to 2011-04-26 )))))))))))))))))))))))))))))))
.
.
2011-03-27 02:24 . 2008-05-13 21:23 417792 —-a-w- c:\program files\Windows Media Player\Plugins\wmp_scrobbler.dll
2011-03-27 02:24 . 2011-03-27 02:24 ——– d—–w- c:\documents and settings\All Users\Application Data\Last.fm
2011-03-27 02:23 . 2011-03-27 02:23 ——– d—–w- c:\program files\Last.fm
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-05-29 68856]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-04-23 2423752]
"ModemOnHold"="c:\program files\NetWaiting\netWaiting.exe" [2003-09-10 20480]
"DellTransferAgent"="c:\documents and settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe" [2007-11-13 135168]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 761947]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 282624]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2005-12-28 667718]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2005-12-28 602182]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2006-07-12 169984]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-12-10 49152]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-01-27 86016]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-05-30 292136]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-01-31 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
.
c:\documents and settings\Victor Ssang\Start Menu\Programs\Startup\
LimeWire On Startup.lnk - c:\program files\LimeWire\LimeWire.exe [N/A]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-7-12 24576]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-14 23:58 548352 —-a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM7\\aim.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [12/4/2008 2:50 PM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [12/4/2008 2:50 PM 67656]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [8/18/2009 11:01 PM 108289]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [11/4/2010 5:41 PM 135664]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [12/4/2008 2:50 PM 12872]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-16 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 16:34]
.
2011-04-25 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-02-16 01:35]
.
2011-04-24 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-04 21:41]
.
2011-04-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-04 21:41]
.
.
——- Supplementary Scan ——-
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/ymj/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride =
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
Trusted Zone: musicmatch.com\online
FF - ProfilePath - c:\documents and settings\Elaine Sang\Application Data\Mozilla\Firefox\Profiles\lsvyk9hr.default\
FF - prefs.js: browser.search.defaulturl - hxxp://aim.search.aol.com/aol/search?query={searchTerms}&invocationType=tb50-ff-aim-chromesbox-en-us&tb_uuid=20100316205915171&tb_oid=16-03-2010&tb_mrud=08-06-2010
FF - prefs.js: browser.search.selectedEngine - AOL Search
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com
FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - c:\program files\Mozilla Firefox\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: [removed] - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - %profile%\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Move Media Player: [removed] - c:\documents and settings\Elaine Sang\Application Data\Move Networks
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-25 20:17
Windows 5.1.2600 Service Pack 2 NTFS
.
scanning hidden processes …
.
scanning hidden autostart entries …
.
scanning hidden files …
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Intel\Wireless\Folders\ð*¬ 2*]
"Path"="c:\\WINDOWS\\system32\\config\\systemprofile\\Application Data\\Intel\\Wireless\\"
.
——————— DLLs Loaded Under Running Processes ———————
.
- - - - - - - > 'winlogon.exe'(860)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
.
Completion time: 2011-04-25 20:18:50
ComboFix-quarantined-files.txt 2011-04-26 00:18
ComboFix2.txt 2011-04-25 16:45
.
Pre-Run: 8,348,131,328 bytes free
Post-Run: 8,321,552,384 bytes free
.
- - End Of File - - 61BD8005B27986EF65EDBA120D078D4A
ems88,

I'm guessing Java still won't install… and windows won't update…

Let's have a look here,

Download the diagnostic tool MGADiag and save it to your desktop.

  • Double-click on MGADiag.exe.
  • Click Run.
  • Click Continue, then Copy.
  • Paste the report in your next reply.
Diagnostic Report (1.9.0027.0): —————————————– Windows Validation Data–> Validation Status: Validation Control not Installed Validation Code: 0 Cached Validation Code: N/A Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw= Windows Product ID: 76477-OEM-2111907-00102 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 5.1.2600.2.00010300.2.0.hom ID: {BD3D0A33-A81D-4F09-8695-DFA2C8B851AE}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: N/A Architecture: N/A Build lab: N/A TTS Error: N/A Validation Diagnostic: 025D1FF3-230-1 Resolution Status: N/A Vista WgaER Data–> ThreatID(s): N/A Version: N/A Windows XP Notifications Data–> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data–> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data–> Office Status: 100 Genuine Microsoft Office Standard Edition 2003 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005 Browser Data–> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data–> Other data–> Office Details: {BD3D0A33-A81D-4F09-8695-DFA2C8B851AE}1.9.0027.05.1.2600.2.00010300.2.0.homx32*****-*****-*****-*****-4C8MT76477-OEM-2111907-001022S-1-5-21-2645631244-373938845-2199079028Dell Inc.MP061 Dell Inc.A0220060609000000.000000+000Dell System,Dell Computer,Dell System,Dell System720636CF0184607E04090409Eastern Standard Time(GMT-05:00)02Dell Inspiron 9400100 Licensing Data–> N/A Windows Activation Technologies–> N/A HWID Data–> N/A OEM Activation 1.0 Data–> BIOS string matches: yes Marker string from BIOS: 4000:Dell Inc|4000:Microsoft Corporation Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System OEM Activation 2.0 Data–> N/A

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