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Help with searchqu.com/406

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Post #1 last edited
Having a problem with google chrome as the browser says www.searchqu.com/406 and then a message comes up saying the page is not responding, giving me the option to kill the page or wait. Any help will be greatly appreciated This is the result from DDS scan DDS (Ver_09-06-26.01) - NTFSx86 Run by [removed] at 21:43:05.17 on 17/04/2011 Internet Explorer: 8.0.6001.19048 Microsoft® Windows Vista™ Business 6.0.6001.1.1252.44.1033.18.2971.1577 [GMT 1:00] AV: Total Protection Service *On-access scanning enabled* (Outdated) {8C354827-2F54-4E28-90DC-AD391E77808C} SP: Total Protection Service *enabled* (Outdated) {DEBE977C-6A5A-49CC-937A-9E8BB3202260} SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} FW: Total Protection Service *disabled* {259FBE35-46BE-45F3-8F2F-4DB67BBBC614} ============== Running Processes =============== C:Windowssystem32wininit.exe C:Windowssystem32lsm.exe C:Windowssystem32svchost.exe -k DcomLaunch C:Windowssystem32svchost.exe -k rpcss C:WindowsSystem32svchost.exe -k secsvcs C:WindowsSystem32svchost.exe -k LocalServiceNetworkRestricted C:WindowsSystem32svchost.exe -k LocalSystemNetworkRestricted C:Windowssystem32svchost.exe -k netsvcs C:Windowssystem32svchost.exe -k GPSvcGroup C:Windowssystem32SLsvc.exe C:WindowsservicingTrustedInstaller.exe C:Windowssystem32svchost.exe -k LocalService C:Windowssystem32Hpservice.exe C:Windowssystem32svchost.exe -k NetworkService C:Windowssystem32WLANExt.exe C:WindowsSystem32spoolsv.exe C:Windowssystem32svchost.exe -k LocalServiceNoNetwork C:Windowssystem32AEADISRV.EXE C:Program FilesLSI SoftModemagrsmsvc.exe C:Program FilesCommon FilesAppleMobile Device SupportAppleMobileDeviceService.exe C:Program Files3 Mobile Broadband3ConnectBecHelperService.exe C:Program FilesBonjourmDNSResponder.exe C:Windowssystem32svchost.exe -k bthsvcs C:Program FilesWIDCOMMBluetooth Softwarebtwdins.exe C:Program FilesMcAfeeManaged VirusScanVScanEngineServer.exe C:Program FilesIntelWiFibinEvtEng.exe C:Program FilesCommon FilesInterVideoRegMgriviRegMgr.exe C:Program FilesCommon FilesLightScribeLSSrvc.exe C:Program FilesMcAfeeSiteAdvisor EnterpriseMcSACore.exe C:PROGRA~1McAfeeMANAGE~1VScanMcShield.exe C:Program FilesMcAfeeMPFMPFSrv.exe C:Program FilesMcAfeeManaged VirusScanAgentmyAgtSvc.exe C:Program FilesPDF Completepdfsvc.exe C:Windowssystem32svchost.exe -k NetworkServiceNetworkRestricted C:Program FilesCommon FilesProtexisLicense ServicePsiService_2.exe C:Program FilesCommon FilesIntelWirelessCommonRegSrvc.exe C:Windowssystem32svchost.exe -k imgsvc C:WindowsSystem32svchost.exe -k WerSvcGroup C:Windowssystem32SearchIndexer.exe C:Program FilesIntelIntel Matrix Storage ManagerIAANTMon.exe C:WindowsMicrosoft.NETFrameworkv4.0.30319mscorsvw.exe C:Windowssystem32wbemwmiprvse.exe C:Windowssystem32taskeng.exe C:Windowssystem32Dwm.exe C:WindowsExplorer.EXE C:WindowsSMINSTscheduler.exe C:Program FilesWindows DefenderMSASCui.exe C:Program FilesSynapticsSynTPSynTPEnh.exe C:Program FilesIntelIntel Matrix Storage ManagerIAANOTIF.EXE C:Program FilesHewlett-PackardHP Quick Launch ButtonsQLBCtrl.exe C:Windowssystem32igfxsrvc.exe C:Program FilesHPHP Software UpdatehpwuSchd2.exe C:Windowssystem32taskeng.exe C:Program FilesHewlett-PackardHP Wireless AssistantHPWAMain.exe C:WindowsSystem32igfxpers.exe C:Program FilesDivXDivX UpdateDivXUpdate.exe C:Program FilesMicrosoft OfficeOffice12GrooveMonitor.exe C:Program FilesiTunesiTunesHelper.exe C:Program FilesCommon FilesJavaJava Updatejusched.exe C:WindowsWindowsMobilewmdSync.exe C:Program FilesWindows Sidebarsidebar.exe C:Program FilesCommon FilesLightScribeLightScribeControlPanel.exe C:Program FilesWIDCOMMBluetooth SoftwareBTTray.exe C:Program FilesWindows Media Playerwmpnscfg.exe C:Program FilesWindows Media Playerwmpnetwk.exe C:Windowssystem32wbemunsecapp.exe C:Windowssystem32svchost.exe -k WindowsMobile C:UsersKrupesh ShahAppDataLocalGoogleUpdate1.2.183.39GoogleCrashHandler.exe C:Program FilesHewlett-PackardHP Quick Launch ButtonsVolCtrl.exe c:Program FilesHewlett-PackardHP Health Checkhphc_service.exe C:Program FilesHewlett-PackardSharedhpqwmiex.exe C:Program FilesHewlett-PackardHP Quick Launch ButtonsCom4QLBEx.exe C:Program FilesWIDCOMMBluetooth SoftwareBtStackServer.exe C:Program FilesiPodbiniPodService.exe C:Program FilesSynapticsSynTPSynTPHelper.exe C:Program FilesHewlett-PackardSharedhpqToaster.exe C:Program FilesInternet Exploreriexplore.exe C:Program FilesInternet Exploreriexplore.exe C:Windowssystem32MacromedFlashFlashUtil10l_ActiveX.exe C:Windowssystem32wuauclt.exe C:Program FilesInternet Exploreriexplore.exe C:Program FilesInternet Exploreriexplore.exe C:Windowssystem32DllHost.exe C:Windowssystem32DllHost.exe C:Windowssystem32DllHost.exe C:UsersKrupesh ShahDesktopdds.scr C:Windowssystem32wbemwmiprvse.exe ============== Pseudo HJT Report =============== uInternet Settings,ProxyOverride = *.local BHO: DivX Plus Web Player HTML5 : {326e768d-4182-46fd-9c16-1449a49795f4} - c:program filesdivxdivx plus web playernpdivx32.dll BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - c:program filesdivxdivx plus web playernpdivx32.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:program filesmicrosoft officeoffice12GrooveShellExtensions.dll BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:program filesmcafeemanaged virusscanvscanScriptSn.20101007203439.dll BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:program filescommon filesmicrosoft sharedwindows liveWindowsLiveLogin.dll BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:program filesskypetoolbarsinternet explorerskypeieplugin.dll BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:program filesmcafeesiteadvisor enterpriseMcIEPlg.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:program filesjavajre6binjp2ssv.dll TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:program filesmcafeesiteadvisor enterpriseMcIEPlg.dll uRun: [Sidebar] c:program fileswindows sidebarsidebar.exe /autoRun uRun: [LightScribe Control Panel] c:program filescommon fileslightscribeLightScribeControlPanel.exe -hidden uRun: [Google Update] "c:userskrupesh shahappdatalocalgoogleupdateGoogleUpdate.exe" /c uRun: [WMPNSCFG] c:program fileswindows media playerWMPNSCFG.exe uRun: [{E6E6021A-5AE4-99EA-CB5F-4918EFDA1ADD}] "c:userskrupesh shahappdataroamingulymvynyz.exe" mRun: [Windows Defender] %ProgramFiles%Windows DefenderMSASCui.exe -hide mRun: [SynTPEnh] %ProgramFiles%SynapticsSynTPSynTPEnh.exe mRun: [SoundMAX] c:program filesanalog devicessoundmaxsoundmax.exe /tray mRun: [IAAnotif] c:program filesintelintel matrix storage manageriaanotif.exe mRun: [QlbCtrl.exe] c:program fileshewlett-packardhp quick launch buttonsQlbCtrl.exe /Start mRun: [WatchDog] c:program filesintervideodvd8sesdDVDCheck.exe mRun: [HP Health Check Scheduler] c:program fileshewlett-packardhp health checkHPHC_Scheduler.exe mRun: [HP Software Update] c:program fileshphp software updateHPWuSchd2.exe mRun: [PDF Complete] c:program filespdf completepdfsty.exe mRun: [WirelessAssistant] c:program fileshewlett-packardhp wireless assistantHPWAMain.exe mRun: [IgfxTray] c:windowssystem32igfxtray.exe mRun: [HotKeysCmds] c:windowssystem32hkcmd.exe mRun: [Persistence] c:windowssystem32igfxpers.exe mRun: [DivXUpdate] "c:program filesdivxdivx updateDivXUpdate.exe" /CHECKNOW mRun: [GrooveMonitor] "c:program filesmicrosoft officeoffice12GrooveMonitor.exe" mRun: [iTunesHelper] "c:program filesitunesiTunesHelper.exe" mRun: [SunJavaUpdateSched] "c:program filescommon filesjavajava updatejusched.exe" mRun: [Windows Mobile-based device management] %windir%WindowsMobilewmdSync.exe mRunOnce: [ST Recovery Launcher] %WINDIR%SMINSTlauncher.exe StartupFolder: c:progra~2micros~1windowsstartm~1programsstartupblueto~1.lnk - c:program fileswidcommbluetooth softwareBTTray.exe mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: E&xport; to Microsoft Excel - c:progra~1micros~3office12EXCEL.EXE/3000 IE: Send image to &Bluetooth; Device… - c:program fileswidcommbluetooth softwarebtsendto_ie_ctx.htm IE: Send page to &Bluetooth; Device… - c:program fileswidcommbluetooth softwarebtsendto_ie.htm IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:program fileswidcommbluetooth softwarebtsendto_ie.htm IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:progra~1micros~3office12ONBttnIE.dll IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:program filesskypetoolbarsinternet explorerskypeieplugin.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:progra~1micros~3office12REFIEBAR.DLL Trusted Zone: //about.htm/ Trusted Zone: //Exclude.htm/ Trusted Zone: //FWEvent.htm/ Trusted Zone: //LanguageSelection.htm/ Trusted Zone: //Message.htm/ Trusted Zone: //MyAgttryCmd.htm/ Trusted Zone: //MyAgttryNag.htm/ Trusted Zone: //MyNotification.htm/ Trusted Zone: //NOCLessUpdate.htm/ Trusted Zone: //quarantine.htm/ Trusted Zone: //ScanNow.htm/ Trusted Zone: //strings.vbs/ Trusted Zone: //Template.htm/ Trusted Zone: //Update.htm/ Trusted Zone: //VirFound.htm/ Trusted Zone: mcafee.com* Trusted Zone: mcafeeasap.combetavscan Trusted Zone: mcafeeasap.comvs Trusted Zone: mcafeeasap.comwww DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:program filesmcafeesiteadvisor enterpriseMcIEPlg.dll Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:program filesmicrosoft officeoffice12GrooveSystemServices.dll Handler: myrm - {4D034FC3-013F-4b95-B544-44D49ABE3E76} - c:program filesmcafeemanaged virusscanagentMyRmProt5.0.0.811.dll Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:program filesmcafeesiteadvisor enterpriseMcIEPlg.dll Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:program filesskypetoolbarsinternet explorerskypeieplugin.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:progra~1common~1skypeSKYPE4~1.DLL Notify: DeviceNP - DeviceNP.dll Notify: igfxcui - igfxdev.dll SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:program filesmicrosoft officeoffice12GrooveShellExtensions.dll ============= SERVICES / DRIVERS =============== R2 BecHelperService;BecHelperService;c:program files3 mobile broadband3connectBecHelperService.exe [2011-1-2 1737464] R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:windowsmicrosoft.netframeworkv4.0.30319mscorsvw.exe [2010-3-18 130384] R2 EngineServer;EngineServer;c:program filesmcafeemanaged virusscanvscanEngineServer.exe [2009-9-25 14144] R2 hpsrv;HP Service;c:windowssystem32hpservice.exe [2008-8-27 26168] R2 McAfee SiteAdvisor Enterprise Service;McAfee SiteAdvisor Enterprise Service;c:program filesmcafeesiteadvisor enterpriseMcSACore.exe [2009-12-16 222528] R2 myAgtSvc;McAfee Virus and Spyware Protection Service;c:program filesmcafeemanaged virusscanagentmyAgtSvc.exe [2009-9-25 282824] R2 pdfcDispatcher;PDF Document Manager;c:program filespdf completepdfsvc.exe [2009-9-24 777240] R2 regi;regi;c:windowssystem32driversregi.sys [2007-4-18 11032] R3 btwl2cap;Bluetooth L2CAP Service;c:windowssystem32driversbtwl2cap.sys [2009-9-25 29736] R3 Com4QLBEx;Com4QLBEx;c:program fileshewlett-packardhp quick launch buttonsCom4QLBEx.exe [2009-9-24 222512] R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:windowssystem32driversIntcHdmi.sys [2009-7-10 122880] R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:windowssystem32driversNETw5v32.sys [2010-2-1 6628352] S3 DAMDrv;DAMDrv;c:windowssystem32driversDAMDrv.sys [2008-8-6 32256] S3 FLCDLOCK;HP ProtectTools Device Locking / Auditing;c:windowssystem32flcdlock.exe [2008-8-6 349432] S3 massfilter;ZTE Mass Storage Filter Driver;c:windowssystem32driversmassfilter.sys [2011-1-2 9216] S3 RoxMediaDB10;RoxMediaDB10;c:program filescommon filesroxio shared10.0sharedcomRoxMediaDB10.exe [2008-4-8 1112560] S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:windowsmicrosoft.netframeworkv4.0.30319wpfWPFFontCache_v0400.exe [2010-3-18 753504] =============== Created Last 30 ================ 2011-04-14 18:17 213,504 a——- c:windowssystem32driversmrxsmb10.sys 2011-04-01 20:42 –d—– c:userskrupes~1appdataroamingUlymv ==================== Find3M ==================== 2011-03-17 18:23 2,516 a–sh— c:programdataKGyGaAvL.sys 2011-03-17 18:23 2,516 a–sh— c:progra~2KGyGaAvL.sys 2011-03-16 14:54 143,360 a——- c:windowsinfinfstrng.dat 2011-03-16 14:54 86,016 a——- c:windowsinfinfstor.dat 2011-03-16 14:54 51,200 a——- c:windowsinfinfpub.dat 2011-03-10 17:12 1,161,728 a——- c:windowssystem32mfc42u.dll 2011-03-10 17:12 1,136,640 a——- c:windowssystem32mfc42.dll 2011-03-03 16:00 738,816 a——- c:windowssystem32inetcomm.dll 2011-03-03 13:53 2,040,832 a——- c:windowssystem32win32k.sys 2011-03-02 15:49 86,528 a——- c:windowssystem32dnsrslvr.dll 2011-02-22 13:52 79,360 a——- c:windowssystem32driversmrxsmb20.sys 2011-02-22 13:51 105,984 a——- c:windowssystem32driversmrxsmb.sys 2011-02-22 13:51 69,632 a——- c:windowssystem32driversbowser.sys 2011-02-22 07:21 916,480 a——- c:windowssystem32wininet.dll 2011-02-22 07:17 43,520 a——- c:windowssystem32licmgr10.dll 2011-02-22 07:16 109,056 a——- c:windowssystem32iesysprep.dll 2011-02-22 07:16 71,680 a——- c:windowssystem32iesetup.dll 2011-02-22 05:43 133,632 a——- c:windowssystem32ieUnatt.exe 2011-02-18 17:36 4,184,352 a——- c:windowssystem32usbaaplrc.dll 2011-02-18 17:36 41,984 a——- c:windowssystem32driversusbaapl.sys 2011-02-18 14:31 304,640 a——- c:windowssystem32driverssrv.sys 2011-02-18 14:31 146,432 a——- c:windowssystem32driverssrv2.sys 2011-02-18 14:31 102,400 a——- c:windowssystem32driverssrvnet.sys 2011-02-17 07:23 420,864 a——- c:windowssystem32vbscript.dll 2011-02-16 16:29 34,304 a——- c:windowssystem32atmlib.dll 2011-02-16 14:24 292,864 a——- c:windowssystem32atmfd.dll 2011-02-12 05:28 191,488 a——- c:windowssystem32FXSCOVER.exe 2011-02-02 22:40 472,808 a——- c:windowssystem32deployJava1.dll 2011-02-02 19:11 222,080 ——– c:windowssystem32MpSigStub.exe 2010-10-17 22:32 8 —shr– c:programdataD58D0AFF2C.sys 2010-10-17 22:32 8 —shr– c:progra~2D58D0AFF2C.sys 2010-10-09 03:15 665,600 a——- c:windowsinfdrvindex.dat 2010-10-05 20:42 56 a—h— c:programdataezsidmv.dat 2010-10-05 20:42 56 a—h— c:progra~2ezsidmv.dat 2008-01-21 03:43 174 a–sh— c:program filesdesktop.ini 2006-11-02 13:42 287,440 a——- c:windowsinfperflib\0409perfi.dat 2006-11-02 13:42 287,440 a——- c:windowsinfperflib\0409perfh.dat 2006-11-02 13:42 30,674 a——- c:windowsinfperflib\0409perfd.dat 2006-11-02 13:42 30,674 a——- c:windowsinfperflib\0409perfc.dat 2006-11-02 10:20 287,440 a——- c:windowsinfperflib\0000perfi.dat 2006-11-02 10:20 287,440 a——- c:windowsinfperflib\0000perfh.dat 2006-11-02 10:20 30,674 a——- c:windowsinfperflib\0000perfd.dat 2006-11-02 10:20 30,674 a——- c:windowsinfperflib\0000perfc.dat 2010-10-17 23:26 262,144 a–sh— c:windowsserviceprofilesnetworkserviceappdataroamingmicrosoftwindowsietl dcacheindex.dat ============= FINISH: 21:46:20.87 ===============
Post #2
Hi krups100,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://forums.whatthetech.com/How_Disable_…ams_t96260.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Post #3
Hi thank you for helping me. I have another problem though. Stupidly I thought let me try and run a disk sanitizer and cancelled this after about 1% had been done. However, when I turned my laptop off and on again it came up with a black screen saying "Non-System error or disk error. replace and strike any key when ready". I have a HP ProBook 4510s. Any ideas on how to solve this? It's only once I solve this that i can fix the searchqu.com problem. Sorry for adding this to the problem. It is my fault for trying to solve the problem before waiting for a reply from you.
Post #5
Yeah that's correct. I cancelled it after 1% had been done and it came up with the message about the non system disk or disk error. After that I restarted my laptop, pressed F10 to get to the BIOS settings and re-ran the disk sanitizer and let it finish completely. I then restarted the laptop again but the message is still there.
Post #7
I think it deletes the files on the laptop. That is why I ran it, thinking it would get rid of any files or viruses/malware that is on the laptop.
Post #8
You are pretty much correct. It deletes all the files, and then usually overwrites them with 1's and 0's in order to make the date be unrecoverable.

The point of a disk sanitizer is to wipe out everything on the drive prior to giving the computer away or selling it so that no one will be able to recover information about you.

You are now the proud owner of a sanitized hard drive. All data on it has been removed… this includes your operating system. Your operating system is the programs that allow your computer to boot up and run all of the rest of your programs. These programs are made up of files… which you have just removed.

At this point you have blank computer. In order to use it… you will need to install an operating system, drivers, and then whatever programs you want to run.

You will need your Vista CD/DVD to install the operating system. I handy guide to walk you through the process can be found here: http://ist.mit.edu/services/software/windo…a/clean-install
Post #9
Oh wow this is where I was being naive as I had no idea it would delete my operating system. Thank you for explaining it for me. Once I re-install it will I need to sort out the searchqu.com/406 problem or will this problem be gone?

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