infected

will get back to you thanks

I will use the tool to remove avg later when I get home form work . The computer seems okay little slugish but this could be because of space .I am looking at ,once my machine is clean backing all my file up on an external hard drive and the refromating .How long would it take to back everything up .Obviously before I do this want to make sure I am not backing up any viruses hence the reason I am ceaning things up .I have not bought the drive yet but over the next few months should back everything up and refroamt .do you think this will help speed my machine up .

Backing up to an external hard drive and reformatting will speed up the machine,how long it takes will depend on how much you need to back up.



You appear clean of infections,please do the following.



ComboFix - Cleanup
Time for some housekeeping

• Click Start…select Run from the menu.
• Copy and paste the following into the text entry box:
  Combofix /Uninstall
• Click the OK button. (See image below as reference.)

🖼Click to load external image (Posted Image)









Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

Here are some recommendations to help you stay clean.

Clean out your temp files.
Download Attribune's ATF Cleaner and save to your desktop.
Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.









Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:

• Go to Start > Programs > Accessories > System Tools and click "System Restore".
• Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.

• Then use Disk Cleanup to remove all but the most recently created Restore Point.
• Go to Start > Run and type: Cleanmgr
• Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
• Click the "More Options" tab, then click the "Clean up" button under System Restore.
• Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
• Click Yes, then click Ok.
• Click Yes again when prompted with "Are you sure you want to perform these actions?"
• Disk Cleanup will remove the files and close automatically.

Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.


[external image: Posted Image]
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

• Download the latest version of Java Runtime Environment (JRE) 24 and save it to your desktop.
• Scroll down to where it says JDK 6 Update 24 (JDK or JRE)
• Click the Download JRE button to the right
• Select the Windows platform from the dropdown menu.
• Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6u24 with JavaFX 1 License Agreement". Click on Continue.The page will refresh.
• Click on the link to download Windows Offline Installation and save the file to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
• Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u24-windows-i586-p.exe to install the newest version.

• After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH CheckedApplications and Applets
    Trace and Log Files
• Click OK on Delete Temporary Files Window
  Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
• Click OK to leave the Temporary Files Window
• Click OK to leave the Java Control Panel.

Here are some recommendations to help you stay clean.


Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com/



Make sure you are running a FIREWALL.The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.
Please read this article 'Safe Computing Practices'.
So how did I get infected in the first place.

please take a moment to read quietman7's excellent prevention tips in post 3 here
Click >>>> Tips to protect yourself against malware and reduce the potential for re-infection:

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:

• So How did I get infected?
• Miekies' prevention suggestions
• Hardening Windows Security - Part 1 & Part 2.

• Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Update Non-Microsoft Programs

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Thats it you are good to go.Safe surfing

Thanks very much for all the help much appreciated .

You're welcome,glad we could help


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