Jump to content

Build Theme!
  •  
  • Infected?

WE'RE SURE THAT YOU'LL LOVE US!

Hey there! :wub: Looks like you're enjoying the discussion, but you're not signed up for an account. When you create an account, we remember exactly what you've read, so you always come right back where you left off. You also get notifications, here and via email, whenever new posts are made. You can like posts to share the love. :D Join 91702 other members! Anybody can ask, anybody can answer. Consistently helpful members may be invited to become staff. Here's how it works. Virus cleanup? Start here -> Malware Removal Forum.

Try What the Tech -- It's free!


Photo

DEP closing messenger


  • Please log in to reply
24 replies to this topic

#16 Ztruker

Ztruker

    WTT Tech

  • Tech Team
  • 7,781 posts
  • Interests:Helping people fix MS Windows related computer problems of all kinds.

    Good, inexpensive wine (not an oxymoron).

Posted 12 April 2011 - 02:46 PM

Did you do this from an Elevated Command Prompt?

Rich

Artificial intelligence is no match for natural stupidity.

    Advertisements

Register to Remove


#17 Somethingsimple

Somethingsimple

    Authentic Member

  • Authentic Member
  • PipPip
  • 60 posts

Posted 12 April 2011 - 05:58 PM

Ah,I didn't the first time. DEP is now off.

#18 Jkc73

Jkc73

    Advanced Member

  • Authentic Member
  • PipPipPipPip
  • 774 posts
  • Interests:Malware Removal, Tech Support

Posted 12 April 2011 - 06:13 PM

Edit:Ha ha, just noticed that you had posted while I was posting. :smack:

Good to hear that DEP is off.

How does WLM run now?

----------------------------

Ok,I tried that,and it says "This program must run with DEP enabled. You cannot turn off DEP for this program".

EDIT: I also tried the second thing,DEP closed Messenger as soon as I logged into it.

Here are a few things to read up on that should help with your issue.

DEP - Turn On or Off for Programs
http://www.vistax64....f-programs.html

Data Execution Prevention: frequently asked questions
http://windows.micro...asked-questions

Change Data Execution Prevention settings
http://windows.micro...ention-settings


A possible cause is faulty ram due to the Fault Module Name:
Testing your ram would be something to be prepared for and a good practice also.
We will discuss this if other steps fail.

Problem signature
Problem Event Name: BEX
Application Name: msnmsgr.exe
Application Version: 14.0.8117.416
Application Timestamp: 4bc935af
Fault Module Name: StackHash_1a2d
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 7ff70000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 1a2d
Additional Information 2: ff8e391411f3599c69e21e36a223412f
Additional Information 3: 8381
Additional Information 4: ec057a7faf9b989159f1f978fe727c0a

Extra information about the problem
Bucket ID: 1431110864



Regards,

Edited by Jkc73, 12 April 2011 - 06:16 PM.

~ Jkc73
--------------------

Posted Image
Want to help others? Join the ClassRoom and learn how.
How to Prevent Malware: by ©miekiemoes
"I do most of my reading when writing".

Enjoy life, before it enjoys you!

Due to real life commitments, I may be unable to respond!


#19 Somethingsimple

Somethingsimple

    Authentic Member

  • Authentic Member
  • PipPip
  • 60 posts

Posted 12 April 2011 - 06:51 PM

Aw sorry about that Still blocked from starting up,but it does continue to run after I log in.

#20 Jkc73

Jkc73

    Advanced Member

  • Authentic Member
  • PipPipPipPip
  • 774 posts
  • Interests:Malware Removal, Tech Support

Posted 12 April 2011 - 07:21 PM

  • Click Start > run
  • type msconfig press ENTER
  • Click on the Startup tab
  • Look for 'Windows Live Messenger' and check the box.
  • Click Apply, OK and Restart

Let us know how you go. :thumbup:
~ Jkc73
--------------------

Posted Image
Want to help others? Join the ClassRoom and learn how.
How to Prevent Malware: by ©miekiemoes
"I do most of my reading when writing".

Enjoy life, before it enjoys you!

Due to real life commitments, I may be unable to respond!


#21 Somethingsimple

Somethingsimple

    Authentic Member

  • Authentic Member
  • PipPip
  • 60 posts

Posted 12 April 2011 - 07:23 PM

Windows Live Messenger is already checked :huh:

#22 Jkc73

Jkc73

    Advanced Member

  • Authentic Member
  • PipPipPipPip
  • 774 posts
  • Interests:Malware Removal, Tech Support

Posted 12 April 2011 - 07:58 PM

Please Restart and allow everything to load as normal without interacting via keypress or mouse.
Allow about a full 5 minutes, Then if WLM doesn't start automatically, start it manually.

Next~

Here is a How to use Event Viewer posted by Doug, in our Windows made Easy Forum.[/b]

To discover the type of Errors the machine has encountered recently, use Event Viewer.
  • Go to Start - Run, type eventvwr.msc, then Press Enter.
  • When the Event Viewer opens, there will be two panes.
    The left pane is for event categories (Application, Security, and System).
    The right pane is for event messages (Information, Warning, and Error). (We want to find errors.)
  • Left-click the Application category in the left pane and check for any error messages in the right pane, they will be in RED.
    You want to find the one(s) that occurred at the same time your system encountered the problem you have posted about.
  • Repeat the previous step for each category, or until you find an appropriate error to investigate.
  • Double-click the error message to bring up the information.
  • Click the third button on the right side of the information window (copies information) [attachment=4701:EventViewerCopy.png]
  • Paste the information here
  • Additional KB information from Microsoft:
  • Additional information to help interpret Error and Warning Event Types: http://www.eventid.net/
If there are more than 4 or 5 events to post, copy them all to notepad and save as a .txt file, then use the Browse and Upload buttons below the message input are to upload the .txt file here. Click on the Manage Current Attachments box to paste a link to the upload file so all can view it.

This may make it a little easier to follow.
Click on any you find that correspond with the time after you have restarted to the time you manually started WLM.
I am only after Errors from the System Events Logs and Application Events Logs.
If you find more than 30, we will just start with System Events Logs that correspond closest to Start up.

Please post those back here as described in the How to use Event Viewer.
~ Jkc73
--------------------

Posted Image
Want to help others? Join the ClassRoom and learn how.
How to Prevent Malware: by ©miekiemoes
"I do most of my reading when writing".

Enjoy life, before it enjoys you!

Due to real life commitments, I may be unable to respond!


#23 Somethingsimple

Somethingsimple

    Authentic Member

  • Authentic Member
  • PipPip
  • 60 posts

Posted 12 April 2011 - 09:19 PM

I found two Log Name: System Source: volmgr Date: 4/12/2011 7:54:12 PM Event ID: 46 Task Category: None Level: Error Keywords: Classic User: N/A Computer: KikiWiki-PC Description: Crash dump initialization failed! Event Xml: <Event xmlns="http://schemas.micro.../events/event"> <System> <Provider Name="volmgr" /> <EventID Qualifiers="49156">46</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-04-13T02:54:12.616Z" /> <EventRecordID>232707</EventRecordID> <Channel>System</Channel> <Computer>KikiWiki-PC</Computer> <Security /> </System> <EventData> <Data>\Device\HarddiskVolume2</Data> <Binary>0000000001000000000000002E0004C001100000010000C000000000000000000000000000000 000</Binary> </EventData> </Event> Log Name: System Source: Service Control Manager Date: 4/12/2011 7:55:54 PM Event ID: 7000 Task Category: None Level: Error Keywords: Classic User: N/A Computer: KikiWiki-PC Description: The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. Event Xml: <Event xmlns="http://schemas.micro.../events/event"> <System> <Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" /> <EventID Qualifiers="49152">7000</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-04-13T02:55:54.000Z" /> <EventRecordID>232750</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>System</Channel> <Computer>KikiWiki-PC</Computer> <Security /> </System> <EventData> <Data Name="param1">Parallel port driver</Data> <Data Name="param2">%%1058</Data> </EventData> </Event> Both show up in the System Logs.

#24 Jkc73

Jkc73

    Advanced Member

  • Authentic Member
  • PipPipPipPip
  • 774 posts
  • Interests:Malware Removal, Tech Support

Posted 13 April 2011 - 09:40 PM

Let's deal with the 1st error.

Event ID: 46
Description: Crash dump initialization failed!


  • Go to Control Panel\System and Maintenance\System
  • Click on "Advanced System Settings" on the left panel
  • Under "Startup and Recovery" select "Settings"
  • Make sure you have a check mark beside "Write and event to the system log"


Post back and let us know if that fixes the error from appearing in the Event Viewer. :thumbup:





Below is a Microsoft Knowledge Base Article that applies to the Event ID offered by the Event Viewer, for you to have a read through, I only recommend reading this information at this point. Please advise us if you believe that there is some material in the support based article that applies to your circumstances directly.
"Event ID: 7000" or "Event ID: 7013" Error Message When You Attempt to Start a Service


Best Regards,
~ Jkc73
--------------------

Posted Image
Want to help others? Join the ClassRoom and learn how.
How to Prevent Malware: by ©miekiemoes
"I do most of my reading when writing".

Enjoy life, before it enjoys you!

Due to real life commitments, I may be unable to respond!


#25 Somethingsimple

Somethingsimple

    Authentic Member

  • Authentic Member
  • PipPip
  • 60 posts

Posted 14 April 2011 - 07:39 AM

Restarted,the volmgr error is gone now. And the KB article doesn't sound like my problem.

Edited by Somethingsimple, 17 April 2011 - 03:51 PM.

    Advertisements

Register to Remove

Related Topics



0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users