update on what has happened my brother in law has got me to register at your request. The problem is that all my icons are the same and when I try to change them they all change to the same thing.
I have tried going into the database file you suggested but cannot find in in my documents. I have windows 7 and vista. The earlier information you already have.
Can you help please?
Double click DDS icon to run the tool (may take up to 3 minutes to run)
When done, DDS.txt will open.
After a few moments, attach.txt will open in a second window.
Save both reports to your desktop.
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Post the contents of the DDS.txt report in your next reply
Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and the click UPLOAD.
I have tried downloading the programme you mention and an icon appears along the bottom and then disappears - a message comes up saying I cannot save the file as combofix1 and that I have to find another name but I don't know how.
In the background of the screenshot you posted, it shows that combofix is going through it's stages. When it gets through stage 50, it should create a log that will open in notepad.
If Combofix has actually finished running (may have rebooted your system), and a text file did not open… please look on your computer for C:\ComboFix.txt.
If you don't know how to browse there try this:
Hold then Windows key and press R at the same time.
The runbox will open.
Put C:\ComboFix.txt in the box and hit OK. The text file should open.
Hi it is me again. I am sorry but I don't know a lot abut computers now I am getting this but can't get it open C:\Users\margaret\Pictures\combofix 12.png
Hi it is me again. I am sorry but I don't know a lot abut computers now I am getting this but can't get it open C:\Users\margaret\Pictures\combofix 12.png
Hi it is me again. I am sorry but I don't know a lot abut computers now I am getting this but can't get it open C:\Users\margaret\Pictures\combofix 12.png