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Spyware / Malware / Virus Removal

Suspected VIRUS, Memory delay - sluggish performance

14 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Ok thats done now installed jre version wndowsx64. Seemed to install ok. I will see how the laptop operates for a couple of days and report back then, hopefully it will be ok now. Regards R
Hi conspire Yes things are much speedier now. But have one major problem….. every time I open a I.E page, a pop up states' I.E has stopped working' The when I close the popup, it opens the I.E page ok. Any ideas? R
Let's see if this works · Close any Internet Explorer windows · Click Start · Click Control Panel · Open Internet Options (you may have to switch from category view to icons to find this) · Click the Advanced tab · Click Reset… · Click Reset · Click Close · Click OK · Open Internet Explorer
its ok…. found it under the large icon option. will try it over the next day or so and report back for the last time hopefully. thanks again for your help Rachelle
Hi pop up still occurring with message: IE has stopped working….but actually does work once i close the pop up Very annoying and happens every time i open a new page or click on a link to open new page, Thnx in advance. R
Also getting other popups: party poker and others too. Plus: 'IE needs to close'……., then it restarts asking if i want to restore my last session. I think some settings have changed R
Please download DDS by sUBs from one of the following links and save it to your desktop.
    • DDS.scr
    • DDS.com
    • DDS.pif
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments, attach.txt will open in a second window.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
. HiConspire Sorry, had to copy and paste as couldnt see the attachments tag you mentioned. Also, DDS ran on its own, didn need to click on an icon…..hope that it doesnt matter. Thanks Rachelle DDS (Ver_11-03-05.01) - NTFSx86 Run by [removed] at 7:46:44.16 on 30/03/2011 Internet Explorer: 8.0.7600.16385 . ============== Running Processes =============== . . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.co.uk/ uURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll mURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: ShoppingReport2: {258c9770-1713-4021-8d7e-1f184a2bd754} - c:\program files\shoppingreport2\bin\2.7.34\ShoppingReport.dll BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll BHO: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll TB: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll EB: ShopperReports: {bdea95cf-f0e6-41e0-bd3d-b00f39a4e939} - c:\program files\shoppingreport2\bin\2.7.34\ShoppingReport.dll uRun: [BitTorrent] "c:\program files\bittorrent\BitTorrent.exe" mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui mRun: [lxbkbmgr.exe] "c:\program files\lexmark x1100 series\lxbkbmgr.exe" mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe" mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe" mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [HBLiteSA] "c:\program files\hblite\bin\11.0.358.0\HBLiteSA.exe" mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5) mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: {DB38E21A-0133-419d-92AD-ECDFD5244D6D} - {3E2DFD6A-4E20-4d4c-AA8B-E1F9DBEF3C80} - c:\program files\shoppingreport2\bin\2.7.34\ShoppingReport.dll IE: {EB620C54-E229-4942-87CE-E717109FC8C6} - {714E0876-FCEE-49ce-A429-B9AD8AEFCB56} - c:\program files\shoppingreport2\bin\2.7.34\ShoppingReport.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab Notify: igfxcui - igfxdev.dll . ============= SERVICES / DRIVERS =============== . R? b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0 R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86 R? SwitchBoard;SwitchBoard R? WatAdminSvc;Windows Activation Technologies Service S? aswFsBlk;aswFsBlk S? aswMonFlt;aswMonFlt S? aswSnx;aswSnx S? aswSP;aswSP S? avast! Antivirus;avast! Antivirus S? KMWDFILTERx86;HIDServiceDesc S? lxbk_device;lxbk_device S? QuestBrowse Service;QuestBrowse Service S? vwififlt;Virtual WiFi Filter Driver S? yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller . =============== Created Last 30 ================ . 2011-03-30 02:50:45 ——– d—–w- c:\users\andreas\appdata\local\{0AF68348-E659-4AC3-B558-2ADB44858BAC} 2011-03-29 14:57:32 ——– d—–w- c:\users\andreas\appdata\local\Apps 2011-03-29 11:50:18 ——– d—–w- c:\users\andreas\appdata\local\{29089D23-DD7D-4CDD-92AA-0824571125DF} 2011-03-29 11:46:27 6792528 —-a-w- c:\progra~3\microsoft\windows defender\definition updates\{8324a520-a757-44a1-bd2f-721b29e8c96f}\mpengine.dll 2011-03-28 10:21:54 ——– d—–w- c:\users\andreas\appdata\local\{3CE615CF-F276-4BE6-953C-71F6E28C700F} 2011-03-27 13:01:55 ——– d—–w- c:\users\andreas\appdata\local\{F5B38664-C310-49D6-902D-8EC1BAD1CF1E} 2011-03-26 23:34:39 ——– d—–w- c:\users\andreas\appdata\local\{C070852F-C415-444C-99FC-0DBB4DC39B19} 2011-03-25 22:21:30 ——– d—–w- c:\users\andreas\appdata\local\{09DEE4E0-BF0E-4E08-B450-EB19D504A2BD} 2011-03-25 08:51:24 ——– d—–w- c:\users\andreas\appdata\local\{9B65E9C8-991A-4595-9B08-C2DB46C935FB} 2011-03-24 18:22:15 ——– d—–w- c:\users\andreas\appdata\local\{219D7EF3-13A4-4966-A69B-530EFD6DD377} 2011-03-24 06:22:02 ——– d—–w- c:\users\andreas\appdata\local\{19AE08B9-CBC8-4545-9189-03EB79FED324} 2011-03-23 18:22:31 ——– d—–w- c:\users\andreas\appdata\local\{47C77341-05C4-41D6-98B9-B098118B700F} 2011-03-23 02:15:35 ——– d—–w- c:\users\andreas\appdata\local\{C8E30A2C-6F98-4E47-959E-57792C2479C3} 2011-03-22 13:11:38 ——– d—–w- c:\users\andreas\appdata\local\{99CD33C3-D02D-4E1D-9A30-9DAB9678D82F} 2011-03-22 01:11:25 ——– d—–w- c:\users\andreas\appdata\local\{98B8C2BF-1FFF-4F41-AB06-9A33E0EA31C3} 2011-03-21 13:11:13 ——– d—–w- c:\users\andreas\appdata\local\{E1AFC85D-91E2-4350-95E1-0F78CF32F76E} 2011-03-20 04:39:58 ——– d—–w- c:\users\andreas\appdata\local\{CC8D29B6-3752-43D1-836D-DFDBCB109378} 2011-03-19 15:13:23 ——– d—–w- c:\users\andreas\appdata\local\{C1021102-FA05-4A42-8ADB-28FD31D7F558} 2011-03-19 01:08:45 ——– d—–w- c:\users\andreas\appdata\local\{790C0C29-8F28-4F9D-B617-BA3AE3A5C6A8} 2011-03-18 13:35:38 472808 —-a-w- c:\windows\system32\deployJava1.dll 2011-03-18 13:08:20 ——– d—–w- c:\users\andreas\appdata\local\{FB9383C8-507C-4742-80A1-118C933E9E23} 2011-03-18 01:08:06 ——– d—–w- c:\users\andreas\appdata\local\{C025D119-6CE2-475E-BEF7-9C787AF3D916} 2011-03-17 12:09:32 ——– d—–w- c:\users\andreas\appdata\local\{80566156-2941-4397-AB90-C22EE9823D9F} 2011-03-16 18:20:16 ——– d—–w- c:\users\andreas\appdata\local\{CC1EB2D0-2E70-4C48-A98C-E0488635DED5} 2011-03-11 14:35:42 ——– d—–w- C:\Downloads 2011-03-11 14:34:10 ——– d—–w- c:\program files\Free Download Manager 2011-03-11 14:33:15 ——– d—–w- c:\program files\QuestBrwSearch 2011-03-11 14:33:15 ——– d—–w- c:\progra~3\QuestBrwSearch 2011-03-11 14:32:58 ——– d—–w- c:\program files\hblite 2011-03-11 14:32:58 ——– d—–w- c:\progra~3\HBLiteSA 2011-03-11 14:32:58 ——– d—–w- c:\progra~3\2ACA5CC3-0F83-453D-A079-1076FE1A8B65 2011-03-11 14:32:52 ——– d—–w- c:\program files\ShoppingReport2 2011-03-11 14:30:05 ——– d—–w- c:\users\andreas\appdata\local\PackageAware 2011-03-11 12:32:42 ——– d—–w- c:\users\andreas\appdata\local\{3A883077-984D-40F9-815D-BDAEDEC69753} 2011-03-11 00:32:29 ——– d—–w- c:\users\andreas\appdata\local\{62B3184F-7742-42E5-9BFF-E4C51C45C536} 2011-03-10 11:31:07 850432 —-a-w- c:\windows\system32\sbe.dll 2011-03-10 11:31:07 642048 —-a-w- c:\windows\system32\CPFilters.dll 2011-03-10 11:31:07 534528 —-a-w- c:\windows\system32\EncDec.dll 2011-03-10 11:31:07 199680 —-a-w- c:\windows\system32\mpg2splt.ax 2011-03-10 11:30:33 2690560 —-a-w- c:\windows\system32\mstscax.dll 2011-03-10 11:30:33 1034240 —-a-w- c:\windows\system32\mstsc.exe 2011-03-10 11:17:10 ——– d—–w- c:\users\andreas\appdata\local\{6050CA3F-4F62-4D65-9F91-0F32505FABCE} 2011-03-08 15:57:12 ——– d—–w- c:\users\andreas\appdata\local\{36BC683C-6676-45F7-ABE2-1A17DCD78A4E} 2011-03-08 02:51:37 ——– d—–w- c:\users\andreas\appdata\local\{F3EEF1E6-8AD6-414B-830A-C8C78DBEB5A9} 2011-03-07 14:28:24 ——– d—–w- c:\users\andreas\appdata\local\{16A87E52-8292-4342-80A8-DC451FFC80DD} 2011-03-07 14:28:23 ——– d—–w- c:\users\andreas\appdata\local\{67EB2319-7B50-4AE2-8247-3BBCA152CD06} 2011-03-06 15:07:05 ——– d—–w- c:\progra~3\ALM 2011-03-06 10:54:40 ——– d—–w- c:\users\andreas\appdata\local\{8A0467E7-1C22-403E-91EB-89328DF6796D} 2011-03-06 09:58:57 ——– d—–w- c:\program files\Conduit 2011-03-06 09:58:55 ——– d—–w- c:\program files\ConduitEngine 2011-03-06 09:58:52 ——– d—–w- c:\program files\BitTorrentBar 2011-03-06 09:58:50 ——– d—–w- C:\extensions 2011-03-06 09:58:42 ——– d—–w- c:\program files\BitTorrent 2011-03-06 09:58:14 ——– d—–w- c:\users\andreas\appdata\roaming\BitTorrent 2011-03-06 09:21:54 ——– d—–w- c:\progra~3\regid.1986-12.com.adobe 2011-03-06 09:06:55 ——– d—–w- c:\users\andreas\appdata\local\Adobe 2011-03-06 08:44:18 102400 —-a-w- c:\windows\system32\spool\prtprocs\w32x86\lxbkpp5c.dll 2011-03-06 08:42:45 ——– d—–r- c:\users\andreas\Dropbox 2011-03-06 08:41:27 ——– d—–w- c:\users\andreas\appdata\roaming\Dropbox 2011-03-06 08:38:47 ——– d—–w- c:\users\andreas\appdata\local\ElevatedDiagnostics 2011-03-05 21:59:08 1289536 —-a-w- c:\windows\system32\ntdll.dll 2011-03-05 21:59:07 3957120 —-a-w- c:\windows\system32\ntkrnlpa.exe 2011-03-05 21:59:07 3901824 —-a-w- c:\windows\system32\ntoskrnl.exe 2011-03-05 19:37:56 ——– d—–w- c:\windows\system32\Wat 2011-03-05 19:33:39 276992 —-a-w- c:\windows\system32\wcncsvc.dll 2011-03-05 19:32:53 ——– d—–w- c:\users\andreas\appdata\local\{6C3C8465-E01A-4358-BFC8-E499E34569EB} 2011-03-04 23:21:53 ——– d—–w- c:\users\andreas\appdata\local\{EA51AD71-C28E-4A9D-A434-3F7D4C950385} 2011-03-04 22:49:50 516096 —-a-w- c:\program files\windows mail\wab.exe 2011-03-04 22:49:21 2048 —-a-w- c:\windows\system32\tzres.dll 2011-03-04 22:48:45 2329088 —-a-w- c:\windows\system32\win32k.sys 2011-03-04 22:48:12 749056 —-a-w- c:\windows\system32\schedsvc.dll 2011-03-04 22:48:12 496128 —-a-w- c:\windows\system32\taskschd.dll 2011-03-04 22:48:12 351232 —-a-w- c:\windows\system32\wmicmiplugin.dll 2011-03-04 22:48:12 305152 —-a-w- c:\windows\system32\taskcomp.dll 2011-03-04 22:48:12 192000 —-a-w- c:\windows\system32\taskeng.exe 2011-03-04 22:48:12 179712 —-a-w- c:\windows\system32\schtasks.exe 2011-03-04 22:47:37 541184 —-a-w- c:\windows\system32\kerberos.dll 2011-03-04 22:47:05 987136 —-a-w- c:\program files\common files\system\ado\msado15.dll 2011-03-04 22:47:05 573440 —-a-w- c:\windows\system32\odbc32.dll 2011-03-04 22:47:05 372736 —-a-w- c:\program files\common files\system\ado\msadox.dll 2011-03-04 22:47:05 352256 —-a-w- c:\program files\common files\system\ado\msadomd.dll 2011-03-04 22:47:04 208896 —-a-w- c:\program files\common files\system\msadc\msadco.dll 2011-03-04 22:45:59 386048 —-a-w- c:\windows\system32\html.iec 2011-03-04 22:45:59 1638912 —-a-w- c:\windows\system32\mshtml.tlb 2011-03-04 22:45:11 314368 —-a-w- c:\windows\system32\webio.dll 2011-03-04 22:44:40 442880 —-a-w- c:\windows\system32\XpsPrint.dll 2011-03-04 22:44:39 288256 —-a-w- c:\windows\system32\XpsGdiConverter.dll 2011-03-04 22:44:05 294400 —-a-w- c:\windows\system32\atmfd.dll 2011-03-04 22:44:04 34304 —-a-w- c:\windows\system32\atmlib.dll 2011-03-04 22:43:32 739840 —-a-w- c:\windows\system32\d2d1.dll 2011-03-04 22:43:32 1170944 —-a-w- c:\windows\system32\d3d10warp.dll 2011-03-04 22:43:32 1074176 —-a-w- c:\windows\system32\DWrite.dll 2011-03-04 22:43:31 801792 —-a-w- c:\windows\system32\FntCache.dll 2011-03-04 22:43:31 218624 —-a-w- c:\windows\system32\d3d10_1core.dll 2011-03-04 22:43:31 1495040 —-a-w- c:\windows\system32\ExplorerFrame.dll 2011-03-04 22:43:31 135168 —-a-w- c:\windows\system32\XpsRasterService.dll 2011-03-04 22:43:30 161792 —-a-w- c:\windows\system32\d3d10_1.dll 2011-03-04 22:41:43 7680 —-a-w- c:\program files\internet explorer\iecompat.dll 2011-03-04 22:41:11 728448 —-a-w- c:\windows\system32\drivers\dxgkrnl.sys 2011-03-04 22:41:10 219008 —-a-w- c:\windows\system32\drivers\dxgmms1.sys 2011-03-04 22:41:10 107520 —-a-w- c:\windows\system32\cdd.dll 2011-03-04 22:41:01 6792528 —-a-w- c:\progra~3\microsoft\windows defender\definition updates\backup\mpengine.dll 2011-03-04 04:39:57 ——– d—–w- c:\users\andreas\appdata\local\{BA057A13-1D9E-4646-9DF4-E80A511DC895} 2011-03-04 04:39:41 ——– d—–w- c:\users\andreas\appdata\roaming\Windows Live Writer 2011-03-04 04:39:41 ——– d—–w- c:\users\andreas\appdata\local\Windows Live Writer 2011-03-04 04:31:52 ——– d—–w- c:\windows\PCHEALTH 2011-03-04 04:28:34 2983424 —-a-w- c:\windows\system32\UIRibbon.dll 2011-03-04 04:28:34 1164800 —-a-w- c:\windows\system32\UIRibbonRes.dll 2011-03-04 04:28:31 469256 —-a-w- c:\program files\common files\windows live\.cache\9b88c30f1cbda240a\InstallManager_WLE_WLE.exe 2011-03-04 04:28:08 15712 —-a-w- c:\program files\common files\windows live\.cache\905dee661cbda2409\MeshBetaRemover.exe 2011-03-04 04:28:04 94040 —-a-w- c:\program files\common files\windows live\.cache\8d538c6c1cbda2408\DSETUP.dll 2011-03-04 04:28:04 525656 —-a-w- c:\program files\common files\windows live\.cache\8d538c6c1cbda2408\DXSETUP.exe 2011-03-04 04:28:04 1691480 —-a-w- c:\program files\common files\windows live\.cache\8d538c6c1cbda2408\dsetup32.dll 2011-03-04 04:27:57 525656 —-a-w- c:\program files\common files\windows live\.cache\882f33751cbda2407\DXSETUP.exe 2011-03-04 04:27:57 1691480 —-a-w- c:\program files\common files\windows live\.cache\882f33751cbda2407\dsetup32.dll 2011-03-04 04:27:56 94040 —-a-w- c:\program files\common files\windows live\.cache\882f33751cbda2407\DSETUP.dll 2011-03-04 04:27:49 3181568 —-a-w- c:\windows\system32\mf.dll 2011-03-04 04:27:49 196608 —-a-w- c:\windows\system32\mfreadwrite.dll 2011-03-04 04:27:49 1619456 —-a-w- c:\windows\system32\WMVDECOD.DLL 2011-03-04 04:27:46 6260088 —-a-w- c:\program files\common files\windows live\.cache\810fd5631cbda2406\Silverlight.4.0.exe 2011-03-04 04:26:21 ——– d—–w- c:\users\andreas\appdata\local\Windows Live 2011-03-04 04:26:19 ——– d—–w- c:\program files\common files\Windows Live 2011-03-04 03:58:35 371544 —-a-w- c:\windows\system32\drivers\aswSnx.sys 2011-03-04 03:58:32 53592 —-a-w- c:\windows\system32\drivers\aswMonFlt.sys 2011-03-04 03:57:52 ——– d-sh–w- c:\windows\Installer 2011-03-04 03:57:43 40648 —-a-w- c:\windows\avastSS.scr 2011-03-04 03:57:40 ——– d—–w- c:\program files\AVAST Software 2011-03-04 03:57:40 ——– d—–w- c:\progra~3\AVAST Software 2011-03-04 02:15:43 222080 ——w- c:\windows\system32\MpSigStub.exe 2011-03-04 01:59:39 ——– d—–w- c:\users\andreas\Tracing 2011-03-04 01:53:49 ——– d—–w- c:\windows\system32\wbem\Performance 2011-03-04 01:28:36 ——– d—–w- c:\windows\Panther 2011-03-04 01:19:57 ——– d—–w- C:\Windows.old . ==================== Find3M ==================== . 2011-03-06 10:52:33 409088 —-a-w- c:\windows\system32\systemcpl.dll 2011-03-04 01:55:09 811520 —-a-w- c:\windows\system32\user32.dll 2011-01-05 05:37:33 428032 —-a-w- c:\windows\system32\vbscript.dll . ============= FINISH: 7:48:07.65 =============== . ==== Installed Programs ====================== . Adobe AIR Adobe Community Help Adobe Flash Player 10 ActiveX Adobe Illustrator CS5 Adobe Media Player Adobe Photoshop CS5 Adobe Reader X (10.0.1) avast! Free Antivirus BitTorrent BitTorrentBar Toolbar Conduit Engine D3DX10 Dropbox Hotbar Java Auto Updater Java™ 6 Update 24 Junk Mail filter update Lexmark X1100 Series Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft_VC80_ATL_x86 Microsoft_VC80_CRT_x86 Microsoft_VC80_MFC_x86 Microsoft_VC80_MFCLOC_x86 Microsoft_VC90_ATL_x86 Microsoft_VC90_CRT_x86 Microsoft_VC90_MFC_x86 MSVCRT PDF Settings CS5 QuestBrowse 1.0 build 129 powered by FIRST SEARCHBAR ShopperReports Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Mail Windows Live MIME IFilter Windows Live Photo Common Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources . ==== End Of File ===========================
Hi,

It seems that you have some issues with your OS system files because the DDS log header are clearly missing some important information which points to Windows Management Instrumentation (WMI) issue.

The best way to resolve this is by performing a repair install for your operating system. Do take note that you will not lose any important data on your hard drive as this only involves replacing fresh copies of the system files for your computer to work correctly. However, it would be prudent if you make a backup copy of your files should anything went south.

There is one thing to take note for a repair (Upgrade Install) before we move along is the type of Vista installation DVD whether they are Retail Full or Upgrade, OEM (retail version), OEM Recovery, Anytime Upgrade.

Here you can find more details : Repair Install for Vista

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