This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Baseline

6 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:46:28 PM, on 3/11/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19019)
Boot mode: Normal

Running processes:
C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Soluto\soluto.exe
C:\Program Files\BitDefender\BitDefender 2010\seccenter.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Nuance\NaturallySpeaking10\Program\natspeak.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Apoint\Apntex.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Windows\explorer.exe
C:\Users\Owner\Downloads\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://my.wealthyaffiliate.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe,C:\Program Files\Soluto\soluto.exe /userinit,
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - MRI_DISABLED - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common

Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows

Live\Companion\companioncore.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet

Explorer\skypeieplugin.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [PMBVolumeWatcher] C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2010\IEShow.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe"
O4 - HKLM\..\Run: [iolo Startup] rem "C:\Program Files\iolo\Common\Lib\ioloLManager.exe"
O4 - HKLM\..\Run: [DNS7reminder] "C:\Program Files\Nuance\NaturallySpeaking10\Ereg\Ereg.exe" -r

"C:\ProgramData\Nuance\NaturallySpeaking10\Ereg.ini
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe"

/runcleanupscript
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Rainlendar2] C:\Program Files\Rainlendar2\Rainlendar2.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MRC] "C:\Program Files\PC Tune-Up\PCTuneUp.exe" /MBRSTART
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\Sidebar.exe" /autorun
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - Startup: Dragon NaturallySpeaking.lnk = C:\Program Files\Nuance\NaturallySpeaking10\Program\natspeak.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki… - res://C:\Program Files\Google\Google

Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
O8 - Extra context menu item: LastPass - file://C:\Program Files\LastPass\context.html?cmd=lastpass
O8 - Extra context menu item: LastPass Fill Forms - file://C:\Program Files\LastPass\context.html?cmd=fillforms
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-

243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-

A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-

8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12

\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3

\Office12\ONBttnIE.dll
O9 - Extra button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files\LastPass\LPBar.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} -

C:\Windows\bdoscandel.exe
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet

Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program

Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth

Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program

Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) -

http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.8.110.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) -

http://download.bitdefender.com/resources/…can8/oscan8.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program

Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo

Gallery\AlbumDownloadProtocolHandler.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} -

C:\Windows\system32\browseui.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection

Service\Bin\ACService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device

Support\AppleMobileDeviceService.exe
O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program

Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\Arrakis3.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files\Common

Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3

SSRP\E_S40ST7.EXE
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3

SSRP\E_S40RP7.EXE
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program

Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google

Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel

Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common

Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - iolo technologies, LLC - C:\Program

Files\iolo\Common\Lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - iolo technologies, LLC - C:\Program

Files\iolo\Common\Lib\ioloServiceManager.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - C:\Program Files\Common

Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: PMBDeviceInfoProvider - Sony Corporation - C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
O23 - Service: Soluto PCGenome Core Service (SolutoService) - Soluto - C:\Program Files\Soluto\SolutoService.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony

Shared\AVLib\SPTISRV.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\stacsv.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common

Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation -

C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation -

C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation -

C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program

Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program

Files\Sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program

Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program

Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program

Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common

Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony

Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender

2010\vsserv.exe
O23 - Service: VUAgent - Sony Corporation - C:\Program Files\Sony\VAIO Update 5\VUAgent.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony

Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony

Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O23 - Service: WPEServ - Unknown owner - C:\Program Files\Common Files\WPE\wpeserv.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 14948 bytes
Hello and Posted Image

My name is patndoris. I will be glad to take a look at your log and help you with solving any malware problems. It will be very helpful if you follow these guidelines:
  • Malware logs are often lengthy and can take a lot of time to research and interpret. Please be patient while I review your logs.
  • Please note that there is no "Quick Fix" to modern malware infections and we may need to use several different approaches to get your system clean.
  • Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • Please follow my instructions carefully and in the order they are posted. You may also find it helpful to print out the instructions you receive.
  • Please do not run any scans or install/uninstall any applications or delete anything without being directed to do so.
  • Remember, absence of symptoms does not mean the infection is all gone. Please stick with me till you're given the "all clear".
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • Please reply within 3 days. If I do not hear back from you in that time frame, I will post a reminder for you. Topics with no reply in 4 days are closed!



P2P - I see you have P2P software ( uTorrent ) installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It likely contributed to your current situation. This page will give you further information.
Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.
Please see this topic for more information:
Perils of P2P File Sharing.
I would strongly recommend that you uninstall these now. You can do so via Control Panel >> Add or Remove Programs.

If you choose to leave them on the machine, please refrain from using them while we are cleaning the machine to prevent further infection.



HijackThis has largely been replaced by other tools. Since being acquired by TrendMicro, HijackThis has not been regularly updated. Many infections are now able to hide partly, or completely from a HijackThis scan. DDS includes all the scan locations of HijackThis and more.
Download and Run DDS by sUBs



Please download DDS and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.scr to run the tool.
  • When done, DDS.txt will open.
  • Click Yes at the next prompt for Optional Scan.
  • Save both reports to your desktop.
—————————————————

Please Please copy / paste the scan reults.

DDS.txt

Please attach the second file; Attach.txt. To attach a file, do the following:
  • Under the reply panel is the Attachments Panel
  • Browse for the attachment file you want to upload, then click the green Upload button
  • Once it has uploaded, click the Manage Current Attachments drop down box
  • Click on [external image: Posted Image] to insert the attachment into your post



Scan With RootKitUnHooker

  • Please choose one link and download Rootkit Unhooker and save it to your desktop.

    Link 1
    Link 2
    Link 3
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers and Stealth
  • Uncheck the rest. then click OK
  • When prompted to Select Disks for Scan, make sure C:\ is checked and click OK
  • Wait till the scanner has finished and then click File > Save Report.[/b
  • Save the report somewhere where you can find it. Click Close.
  • Copy the entire contents of the report and paste it in your next reply.

Note** you may get the following warning, just click OK and continue.

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"
Hello Patndoris,
There is no way to begin to even thank you for being willing to try and help me. I must admit that a lot of the instructions are going to be a push for me but I will follow your directions and ask when there are problems.

Here is what I have done from the instructions:
Uninstalled u torrent
Copy and pasted DDS.txt
Attached Attach.txt📎Attach_Sony.txt





Copy of DDS.txt

DDS (Ver_09-06-26.01) - NTFSx86
Run by [removed] at 9:38:25.21 on Sat 03/12/2011
Internet Explorer: 8.0.6001.19019 BrowserJavaVersion: 1.6.0_23
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2038.248 [GMT -5:00]

AV: BitDefender Antivirus *On-access scanning enabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
SP: BitDefender Antispyware *disabled* (Updated) {8B2012EC-32D4-494F-BC03-832DB3BDF911}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
FW: BitDefender Firewall *enabled* {4055920F-2E99-48A8-A270-4243D2B8F242}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Soluto\soluto.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Windows\Explorer.EXE
C:\Program Files\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe
C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Soluto\SolutoService.exe
C:\Program Files\BitDefender\BitDefender 2010\seccenter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Nuance\NaturallySpeaking10\Program\natspeak.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\alg.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Common Files\Nuance\NaturallySpeaking10\dgnuiasvr.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\sdclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40ST7.EXE
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Users\Owner\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = https://my.wealthyaffiliate.com/
mDefault_Page_URL = hxxp://www.sony.com/vaiopeople
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\program files\soluto\soluto.exe /userinit,
BHO: MRI_DISABLED - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows

live\WindowsLiveLogin.dll
BHO: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
uRun: [IBP]
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Rainlendar2] c:\program files\rainlendar2\Rainlendar2.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [MRC] "c:\program files\pc tune-up\PCTuneUp.exe" /MBRSTART
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
uRun: [Sidebar] "c:\program files\windows sidebar\Sidebar.exe" /autorun
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [PMBVolumeWatcher] c:\program files\sony\pmb\PMBVolumeWatcher.exe
mRun: [BitDefender Antiphishing Helper] "c:\program files\bitdefender\bitdefender 2010\IEShow.exe"
mRun: [BDAgent] "c:\program files\bitdefender\bitdefender 2010\bdagent.exe"
mRun: [iolo Startup] rem "c:\program files\iolo\common\lib\ioloLManager.exe"
mRun: [DNS7reminder] "c:\program files\nuance\naturallyspeaking10\ereg\ereg.exe" -r "c:\programdata\nuance\naturallyspeaking10\Ereg.ini
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\users\owner\appdata\roaming\micros~1\windows\startm~1\programs\startup\dragon~1.lnk - c:\program files\nuance\naturallyspeaking10

\program\natspeak.exe
uPolicies-explorer: NoResolveTrack = 1 (0x1)
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
mPolicies-explorer: NoResolveTrack = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport; to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: Google Sidewiki… - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: LastPass - file://c:\program files\lastpass\context.html?cmd=lastpass
IE: LastPass Fill Forms - file://c:\program files\lastpass\context.html?cmd=fillforms
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - c:\program files\lastpass\LPBar.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {00000130-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/ACELPACM.CAB
DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.8.110.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
Notify: VESWinlogon - VESWinlogon.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\owner\appdata\roaming\mozilla\firefox\profiles\hoxqw473.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2144081&SearchSource;=3&q;={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/webhp?complete=0&hl;=en
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?sourceid=navclient&hl;=en&q;=
FF - component: c:\users\owner\appdata\roaming\mozilla\firefox\profiles\hoxqw473.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}

\components\frozen.dll
FF - component: c:\users\owner\appdata\roaming\mozilla\firefox\profiles\hoxqw473.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}

\components\googletoolbar-ff3.dll
FF - component: c:\users\owner\appdata\roaming\mozilla\firefox\profiles\hoxqw473.default\extensions\{6ac85730-7d0f-4de0-b3fa-21142dd85326}

\platform\winnt\components\ColorZilla.dll
FF - component: c:\users\owner\appdata\roaming\mozilla\firefox\profiles\hoxqw473.default\extensions\[removed]\platform\winnt_x86-

msvc\components\lpxpcom.dll
FF - plugin: c:\program files\download manager\npfpdlm.dll
FF - plugin: c:\program files\google\google updater\2.4.1908.5032\npCIDetect14.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\logitech\harmony remote driver\NprtHarmonyPlugin.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows

presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}

—- FIREFOX POLICIES —-
FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.il", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–fiqz9s", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–fiqs8s", true); // Simplified
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–j6w193g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgba3a4f16a", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgba3a4fra", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–wgbl6a", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4a87g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbqly7c0a67fbc", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbqly7cvafr", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–kpry57d", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–kprw13d", true); // Simplified
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", "-1");
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr
ef", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35"); // now unused
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name",

"chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description",

"chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.delay", 50);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 BdfNdisf;BitDefender Firewall NDIS 6 Filter Driver;c:\windows\system32\drivers\BdfNdisf6.sys [2009-10-19 72784]
R1 ElRawDisk;ElRawDisk;c:\windows\system32\drivers\ElRawDsk.sys [2010-10-10 20392]
R2 BDVEDISK;BDVEDISK;c:\program files\bitdefender\bitdefender 2010\bdvedisk.sys [2010-1-19 85128]
R2 ioloFileInfoList;iolo FileInfoList Service;c:\program files\iolo\common\lib\ioloServiceManager.exe [2010-10-10 724664]
R2 ioloSystemService;iolo System Service;c:\program files\iolo\common\lib\ioloServiceManager.exe [2010-10-10 724664]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files\sony\pmb\PMBDeviceInfoProvider.exe [2009-10-24 360224]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-17 11032]
R2 SolutoService;Soluto PCGenome Core Service;c:\program files\soluto\SolutoService.exe [2010-9-22 330784]
R2 wlidsvc;Windows Live ID Sign-in Assistant;c:\program files\common files\microsoft shared\windows live\WLIDSVC.EXE [2010-9-21 1710464]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\windows\system32\drivers\ArcSoftKsUFilter.sys [2009-5-3 16640]
R3 bdfm;BDFM;c:\windows\system32\drivers\bdfm.sys [2008-9-18 153448]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2009-9-16 4233728]
R3 R5U870FLx86;R5U870 UVC Lower Filter ;c:\windows\system32\drivers\R5U870FLx86.sys [2007-8-1 75008]
R3 R5U870FUx86;R5U870 UVC Upper Filter ;c:\windows\system32\drivers\R5U870FUx86.sys [2007-8-1 43904]
R3 SonyImgF;Sony Image Conversion Filter Driver;c:\windows\system32\drivers\SonyImgF.sys [2007-8-1 31104]
R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2007-8-1 812544]
R4 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-3-10 38224]
S0 PCGenFAM;PCGenFAM;c:\windows\system32\drivers\PCGenFAM.sys [2010-9-22 183240]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-10-21 21504]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-30 135664]
S3 Arrakis3;BitDefender Arrakis Server;c:\program files\common files\bitdefender\bitdefender arrakis server\bin\arrakis3.exe [2009-10-19 183880]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2007-8-1 28464]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2010-10-25 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-22 1493352]
S3 VAIOMediaPlatform-UCLS-AppServer;VAIO Media Content Collection;c:\program files\sony\vaio media integrated server\UCLS.exe [2008-10-11 745472]
S3 VAIOMediaPlatform-UCLS-HTTP;VAIO Media Content Collection (HTTP);c:\program files\sony\vaio media integrated server\platform\SV_Httpd.exe [2008-10-11

397312]
S3 VAIOMediaPlatform-UCLS-UPnP;VAIO Media Content Collection (UPnP);c:\program files\sony\vaio media integrated server\platform\UPnPFramework.exe [2008-10-11

1089536]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\sony\vcm intelligent analyzing manager\VcmIAlzMgr.exe [2007-8-1 292152]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\common files\sony shared\vcmxml\VcmXmlIfHelper.exe [2007-8-1 79736]
S3 VUAgent;VUAgent;c:\program files\sony\vaio update 5\VUAgent.exe [2010-8-15 722288]
S3 WPEServ;WPEServ;c:\program files\common files\wpe\wpeserv.exe [2008-10-18 65536]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18

753504]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2008-10-21 16896]
S3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\drivers\WSDScan.sys [2009-9-18 19968]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]

============== File Associations ===============

JSEFile=NOTEPAD.EXE %1
VBEFile=NOTEPAD.EXE %1
VBSFile=NOTEPAD.EXE %1

=============== Created Last 30 ================

2011-03-10 15:49 –d—– c:\users\owner\appdata\roaming\Malwarebytes
2011-03-10 15:48 38,224 a——- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-10 15:48 –d—– c:\programdata\Malwarebytes
2011-03-10 15:48 –d—– c:\progra~2\Malwarebytes
2011-03-10 15:48 20,952 a——- c:\windows\system32\drivers\mbam.sys
2011-03-10 15:48 –d—– c:\program files\Malwarebytes' Anti-Malware
2011-03-10 10:46 –d—– c:\users\owner\Tracing
2011-03-09 12:29 429,056 a——- c:\windows\system32\EncDec.dll
2011-03-09 12:29 322,560 a——- c:\windows\system32\sbe.dll
2011-03-09 12:29 177,664 a——- c:\windows\system32\mpg2splt.ax
2011-03-09 12:29 153,088 a——- c:\windows\system32\sbeio.dll
2011-03-09 12:29 2,067,968 a——- c:\windows\system32\mstscax.dll
2011-03-09 12:29 677,888 a——- c:\windows\system32\mstsc.exe
2011-03-08 08:13 –d—– c:\program files\iPod
2011-03-07 23:32 –d—– c:\program files\Bonjour
2011-03-07 21:59 –d—– C:\New Folder
2011-03-03 11:22 2,048 a——- c:\windows\system32\winrsmgr.dll
2011-03-03 11:21 12,800 a——- c:\windows\system32\wsmprovhost.exe
2011-03-03 11:21 40,448 a——- c:\windows\system32\winrs.exe
2011-03-03 11:21 20,480 a——- c:\windows\system32\winrshost.exe
2011-03-03 11:21 10,240 a——- c:\windows\system32\wsmplpxy.dll
2011-03-03 11:21 10,240 a——- c:\windows\system32\winrssrv.dll
2011-02-28 00:51 363 a——- c:\windows\qawin32.INI
2011-02-28 00:50 –d—– c:\programdata\Geek Squad
2011-02-28 00:50 –d—– c:\progra~2\Geek Squad
2011-02-18 16:36 4,184,352 a——- c:\windows\system32\usbaaplrc.dll
2011-02-18 16:36 41,984 a——- c:\windows\system32\drivers\usbaapl.sys
2011-02-12 13:43 251 a——- c:\windows\Affiliate Organizer.INI
2011-02-12 12:36 959 a——- c:\windows\ODBCINST.INI
2011-02-12 12:36 74,000 a——- c:\windows\system32\msrclr40.dll
2011-02-12 12:36 28,944 a——- c:\windows\system32\msrecr40.dll
2011-02-12 12:36 –d—– c:\program files\Affiliate Organizer
2011-02-10 22:45 –d—– c:\users\owner\appdata\roaming\G-Lock Software
2011-02-10 22:45 –d—– c:\program files\G-Lock Software

==================== Find3M ====================

2011-03-07 23:34 143,360 a——- c:\windows\inf\infstrng.dat
2011-03-07 23:34 143,360 a——- c:\windows\inf\infstor.dat
2011-03-07 23:34 86,016 a——- c:\windows\inf\infpub.dat
2011-01-20 11:37 638,336 a——- c:\windows\system32\drivers\dxgkrnl.sys
2011-01-20 11:08 478,720 a——- c:\windows\system32\dxgi.dll
2011-01-20 11:08 1,029,120 a——- c:\windows\system32\d3d10.dll
2011-01-20 11:08 219,648 a——- c:\windows\system32\d3d10_1core.dll
2011-01-20 11:08 189,952 a——- c:\windows\system32\d3d10core.dll
2011-01-20 11:08 160,768 a——- c:\windows\system32\d3d10_1.dll
2011-01-20 11:07 37,376 a——- c:\windows\system32\cdd.dll
2011-01-20 11:07 258,048 a——- c:\windows\system32\winspool.drv
2011-01-20 11:07 586,240 a——- c:\windows\system32\stobject.dll
2011-01-20 11:06 2,873,344 a——- c:\windows\system32\mf.dll
2011-01-20 11:06 26,112 a——- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 11:04 209,920 a——- c:\windows\system32\mfplat.dll
2011-01-20 11:04 98,816 a——- c:\windows\system32\mfps.dll
2011-01-20 09:28 1,554,432 a——- c:\windows\system32\xpsservices.dll
2011-01-20 09:27 876,032 a——- c:\windows\system32\XpsPrint.dll
2011-01-20 09:26 667,648 a——- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 09:25 847,360 a——- c:\windows\system32\OpcServices.dll
2011-01-20 09:24 288,768 a——- c:\windows\system32\XpsGdiConverter.dll
2011-01-20 09:24 135,680 a——- c:\windows\system32\XpsRasterService.dll
2011-01-20 09:15 979,456 a——- c:\windows\system32\MFH264Dec.dll
2011-01-20 09:14 357,376 a——- c:\windows\system32\MFHEAACdec.dll
2011-01-20 09:14 302,592 a——- c:\windows\system32\mfmp4src.dll
2011-01-20 09:14 261,632 a——- c:\windows\system32\mfreadwrite.dll
2011-01-20 09:12 1,172,480 a——- c:\windows\system32\d3d10warp.dll
2011-01-20 09:11 486,400 a——- c:\windows\system32\d3d10level9.dll
2011-01-20 08:47 683,008 a——- c:\windows\system32\d2d1.dll
2011-01-20 08:44 1,068,544 a——- c:\windows\system32\DWrite.dll
2011-01-20 08:44 797,184 a——- c:\windows\system32\FntCache.dll
2011-01-09 18:03 3,794 a——- c:\users\owner\appdata\roaming\SAS7_000.DAT
2011-01-08 03:47 34,304 a——- c:\windows\system32\atmlib.dll
2011-01-08 01:28 292,352 a——- c:\windows\system32\atmfd.dll
2010-12-31 08:57 2,039,808 a——- c:\windows\system32\win32k.sys
2010-12-28 10:55 413,696 a——- c:\windows\system32\odbc32.dll
2010-12-18 01:27 916,480 a——- c:\windows\system32\wininet.dll
2010-12-18 01:22 43,520 a——- c:\windows\system32\licmgr10.dll
2010-12-18 01:22 109,056 a——- c:\windows\system32\iesysprep.dll
2010-12-18 01:22 71,680 a——- c:\windows\system32\iesetup.dll
2010-12-17 23:48 133,632 a——- c:\windows\system32\ieUnatt.exe
2010-12-14 09:49 1,169,408 a——- c:\windows\system32\sdclt.exe
2010-09-27 23:29 56 a—h— c:\programdata\ezsidmv.dat
2010-09-27 23:29 56 a—h— c:\progra~2\ezsidmv.dat
2010-07-09 21:31 665,600 a——- c:\windows\inf\drvindex.dat
2010-06-09 20:06 72,080 a——- c:\users\owner\g2mdlhlpx.exe
2009-04-05 01:51 348,191,224 a——- c:\users\owner\SPU30_Upgrade0810a.exe
2008-12-24 23:41 112,072 a——- c:\users\owner\appdata\roaming\GDIPFONTCACHEV1.DAT
2008-11-16 09:26 174 a–sh— c:\program files\desktop.ini
2008-10-11 14:56 1,132,112 a——- c:\programdata\pswi_preloaded.exe
2008-10-11 14:56 1,132,112 a——- c:\progra~2\pswi_preloaded.exe
2006-11-17 22:24 66,046 a——- c:\program files\Dupe_Free_0_NO_VISTA.ico
2006-11-02 07:42 287,440 a——- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 07:42 287,440 a——- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 07:42 30,674 a——- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 07:42 30,674 a——- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 04:20 287,440 a——- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 04:20 287,440 a——- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 04:20 30,674 a——- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 04:20 30,674 a——- c:\windows\inf\perflib\0000\perfc.dat
2009-10-11 21:56 2,048 a–sh— c:\windows\serviceprofiles\localservice\appdata\local\lastalive0.dat
2009-10-11 21:56 2,048 a–sh— c:\windows\serviceprofiles\localservice\appdata\local\lastalive1.dat
2010-08-14 18:55 262,144 a–sh— c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2010-08-14 21:57 262,144 a–sh— c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat

============= FINISH: 9:40:35.42 ===============






This is the copy of the Report from Rootkit Unhooker:

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows Vista
Version 6.0.6002 (Service Pack 2)
Number of processors #2
==============================================
>Drivers
==============================================
0x8D609000 C:\Windows\system32\DRIVERS\igdkmd32.sys 6184960 bytes (Intel Corporation, Intel Graphics Kernel Mode Driver)
0x8E00D000 C:\Windows\system32\DRIVERS\NETw5v32.sys 4272128 bytes (Intel Corporation, Intel® Wireless WiFi Link Driver)
0x82A40000 C:\Windows\system32\ntkrnlpa.exe 3907584 bytes (Microsoft Corporation, NT Kernel & System)
0x82A40000 PnpManager 3907584 bytes
0x82A40000 RAW 3907584 bytes
0x82A40000 WMIxWDM 3907584 bytes
0x81680000 Win32k 2109440 bytes
0x81680000 C:\Windows\System32\win32k.sys 2109440 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x88E00000 C:\Windows\System32\Drivers\Ntfs.sys 1114112 bytes (Microsoft Corporation, NT File System Driver)
0x88AB3000 C:\Windows\system32\drivers\ndis.sys 1093632 bytes (Microsoft Corporation, NDIS 6.0 wrapper driver)
0x90044000 C:\Windows\system32\DRIVERS\HSX_DPV.sys 1060864 bytes (Conexant Systems, Inc., HSF_DP driver)
0x88C3E000 C:\Windows\System32\drivers\tcpip.sys 958464 bytes (Microsoft Corporation, TCP/IP Driver)
0x806D7000 C:\Windows\system32\CI.dll 917504 bytes (Microsoft Corporation, Code Integrity Module)
0xB2603000 C:\Windows\system32\drivers\peauth.sys 909312 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x8CE0C000 C:\Windows\System32\Drivers\dump_iaStor.sys 892928 bytes
0x888AD000 C:\Windows\system32\drivers\iastor.sys 892928 bytes (Intel Corporation, Intel Matrix Storage Manager driver - ia32)
0x8E48C000 C:\Windows\system32\drivers\ti21sony.sys 835584 bytes (Texas Instruments, ti21sony.sys)
0x90147000 C:\Windows\system32\DRIVERS\HSX_CNXT.sys 737280 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0x97624000 C:\Windows\system32\drivers\spsys.sys 720896 bytes (Microsoft Corporation, security processor)
0x8CF0E000 C:\Windows\System32\drivers\dxgkrnl.sys 655360 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0x8880D000 C:\Windows\system32\drivers\iastorv.sys 655360 bytes (Intel Corporation, Intel Matrix Storage Manager driver (base))
0x88D43000 C:\Windows\system32\DRIVERS\HDAudBus.sys 577536 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0x8860A000 C:\Windows\system32\drivers\Wdf01000.sys 507904 bytes (Microsoft Corporation, WDF Dynamic)
0x88A42000 C:\Windows\System32\Drivers\ksecdd.sys 462848 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0x8060D000 C:\Windows\system32\mcupdate_GenuineIntel.dll 458752 bytes (Microsoft Corporation, Intel Microcode Update Library)
0x97732000 C:\Windows\system32\drivers\HTTP.sys 446464 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x8E76A000 C:\Windows\system32\drivers\stwrt.sys 339968 bytes (SigmaTel, Inc., NDRC)
0xAEEC7000 C:\Windows\System32\DRIVERS\srv.sys 319488 bytes (Microsoft Corporation, Server driver)
0x8E420000 C:\Windows\system32\DRIVERS\yk60x86.sys 319488 bytes (Marvell, Miniport Driver for Marvell Yukon Ethernet Controller.)
0x818D0000 C:\Windows\System32\ATMFD.DLL 315392 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0x8873C000 C:\Windows\System32\drivers\volmgrx.sys 303104 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x904D5000 C:\Windows\system32\drivers\afd.sys 294912 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x88693000 C:\Windows\system32\drivers\acpi.sys 286720 bytes (Microsoft Corporation, ACPI Driver for NT)
0x807B7000 C:\Windows\system32\DRIVERS\bdfsfltr.sys 286720 bytes (BitDefender, BitDefender AntiVirus FS filter driver)
0x80696000 C:\Windows\system32\CLFS.SYS 266240 bytes (Microsoft Corporation, Common Log File System Driver)
0x8E608000 C:\Windows\system32\DRIVERS\storport.sys 266240 bytes (Microsoft Corporation, Microsoft Storage Port Driver)
0x8CFB9000 C:\Windows\system32\DRIVERS\USBPORT.SYS 253952 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x90007000 C:\Windows\system32\DRIVERS\HSXHWAZL.sys 249856 bytes (Conexant Systems, Inc., HSF_HWAZL WDM driver)
0x9058E000 C:\Windows\system32\DRIVERS\rdbss.sys 245760 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0x88C03000 C:\Windows\system32\drivers\NETIO.SYS 241664 bytes (Microsoft Corporation, Network I/O Subsystem)
0xAEE4E000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 233472 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x88F10000 C:\Windows\system32\drivers\volsnap.sys 233472 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x8E724000 C:\Windows\system32\DRIVERS\usbhub.sys 217088 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x82A0D000 ACPI_HAL 208896 bytes
0x82A0D000 C:\Windows\system32\hal.dll 208896 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x889AD000 C:\Windows\system32\drivers\fltmgr.sys 204800 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x90525000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x88DD0000 C:\Windows\system32\DRIVERS\msiscsi.sys 192512 bytes (Microsoft Corporation, Microsoft iSCSI Initiator Driver)
0x8879B000 C:\Windows\system32\DRIVERS\pcmcia.sys 184320 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0x8E7BD000 C:\Windows\system32\drivers\portcls.sys 184320 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x88BBE000 C:\Windows\system32\drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0x8E6E3000 C:\Windows\system32\DRIVERS\ks.sys 172032 bytes (Microsoft Corporation, Kernel CSA Library)
0x976EB000 C:\Windows\system32\DRIVERS\nwifi.sys 172032 bytes (Microsoft Corporation, NativeWiFi Miniport Driver)
0x8E57D000 C:\Windows\system32\DRIVERS\Apfiltr.sys 167936 bytes (Alps Electric Co., Ltd., Alps Touch Pad Driver)
0xAEE9F000 C:\Windows\System32\DRIVERS\srv2.sys 163840 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x88F60000 C:\Windows\System32\drivers\ecache.sys 159744 bytes (Microsoft Corporation, Special Memory Device Cache)
0x886EA000 C:\Windows\system32\drivers\pci.sys 159744 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB2728000 C:\Windows\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0x8E5D9000 C:\Windows\system32\drivers\drmk.sys 151552 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xB274E000 C:\Windows\system32\drivers\bdfm.sys 147456 bytes (BitDefender S.R.L. Bucharest, ROMANIA, BitDefender Active Virus Control Filter Driver)
0x8E676000 C:\Windows\system32\DRIVERS\ndiswan.sys 143360 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x88F98000 C:\Windows\system32\drivers\CLASSPNP.SYS 135168 bytes (Microsoft Corporation, SCSI Class System Dll)
0xAEE0E000 C:\Windows\system32\drivers\mrxdav.sys 135168 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0x887D8000 C:\Windows\System32\Drivers\usbvideo.sys 135168 bytes (Microsoft Corporation, USB Video Class Driver)
0x90405000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0xAEE2F000 C:\Windows\system32\DRIVERS\mrxsmb.sys 126976 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x8898F000 C:\Windows\system32\drivers\ataport.SYS 122880 bytes (Microsoft Corporation, ATAPI Driver Extension)
0x90458000 C:\Windows\system32\DRIVERS\BdfNdisf6.sys 122880 bytes (BitDefender LLC, BitDefender Firewall NDIS6 Filter Driver)
0x9779F000 C:\Windows\System32\DRIVERS\srvnet.sys 118784 bytes (Microsoft Corporation, Server Network driver)
0x9048C000 C:\Program Files\Common Files\BitDefender\BitDefender Firewall\bdftdif.sys 114688 bytes (BitDefender LLC, BitDefender Firewall TDI Filter Driver)
0x88D28000 C:\Windows\System32\drivers\fwpkclnt.sys 110592 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x97601000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0xB2772000 C:\Windows\system32\drivers\BDHV.SYS 102400 bytes (BitDefender S.R.L. Bucharest, ROMANIA, BitDefender AntiVirus Hypervisor driver)
0x977BC000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x8E5BA000 C:\Windows\system32\DRIVERS\cdrom.sys 98304 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xAEE87000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 98304 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x905DC000 C:\Windows\System32\Drivers\dfsc.sys 94208 bytes (Microsoft Corporation, DFS Namespace Client Driver)
0x8E654000 C:\Windows\system32\DRIVERS\rasl2tp.sys 94208 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x88FDE000 C:\Windows\system32\DRIVERS\usbccgp.sys 94208 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xB278B000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver)
0x90557000 C:\Windows\system32\DRIVERS\pacer.sys 90112 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x90476000 C:\Windows\system32\DRIVERS\tdx.sys 90112 bytes (Microsoft Corporation, TDI Translation Driver)
0x977D5000 C:\Windows\System32\drivers\mpsdrv.sys 86016 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x8E6BC000 C:\Windows\system32\DRIVERS\rassstp.sys 86016 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)
0xB26F9000 C:\Windows\system32\DRIVERS\WUDFRd.sys 86016 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Reflector)
0xAEF2D000 C:\Program Files\BitDefender\BitDefender 2010\bdvedisk.sys 81920 bytes (BitDefender, FileVault Disk Driver)
0x8E6A8000 C:\Windows\system32\DRIVERS\raspptp.sys 81920 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x904A8000 C:\Windows\system32\DRIVERS\smb.sys 81920 bytes (Microsoft Corporation, SMB Transport driver)
0x8E55F000 C:\Windows\system32\DRIVERS\i8042prt.sys 77824 bytes (Microsoft Corporation, i8042 Port Driver)
0x88BE9000 C:\Windows\System32\Drivers\R5U870FLx86.sys 77824 bytes (Ricoh, Description string for UvcFilter driver)
0x9771F000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x9057B000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xB270E000 C:\Windows\system32\DRIVERS\WUDFPf.sys 73728 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver)
0x88F87000 C:\Windows\system32\drivers\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x8E759000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)
0x8067D000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x889DF000 C:\Windows\system32\drivers\fileinfo.sys 65536 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x904C5000 C:\Windows\system32\DRIVERS\HIDCLASS.SYS 65536 bytes (Microsoft Corporation, Hid Class Library)
0x976DB000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x887C8000 C:\Windows\System32\drivers\mountmgr.sys 65536 bytes (Microsoft Corporation, Mount Point Manager)
0x8E46E000 C:\Windows\system32\DRIVERS\ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0x8E6D1000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Terminal Server Driver)
0x8CEFB000 C:\Windows\system32\DRIVERS\intelppm.sys 61440 bytes (Microsoft Corporation, Processor Device Driver)
0x889EF000 C:\Windows\system32\DRIVERS\monitor.sys 61440 bytes (Microsoft Corporation, Monitor Driver)
0x88F51000 C:\Windows\System32\Drivers\mup.sys 61440 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0x88711000 C:\Windows\System32\drivers\partmgr.sys 61440 bytes (Microsoft Corporation, Partition Management Driver)
0x8E699000 C:\Windows\system32\DRIVERS\raspppoe.sys 61440 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x88FCF000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x8872D000 C:\Windows\system32\drivers\volmgr.sys 61440 bytes (Microsoft Corporation, Volume Manager Driver)
0x8E47E000 C:\Windows\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0x818C0000 C:\Windows\System32\cdd.dll 57344 bytes (Microsoft Corporation, Canonical Display Driver)
0x9056D000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x90441000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x8878D000 C:\Windows\system32\drivers\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0x905F3000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x8E7EA000 C:\Windows\system32\drivers\modem.sys 53248 bytes (Microsoft Corporation, Modem Device Driver)
0x8E717000 C:\Windows\system32\DRIVERS\umbus.sys 53248 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x88686000 C:\Windows\system32\drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0xB26ED000 C:\Windows\System32\drivers\tcpipreg.sys 49152 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x8CE00000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x8DBEF000 C:\Windows\System32\drivers\watchdog.sys 49152 bytes (Microsoft Corporation, Watchdog Driver)
0x8E572000 C:\Windows\system32\DRIVERS\kbdclass.sys 45056 bytes (Microsoft Corporation, Keyboard Class Driver)
0x8E5A6000 C:\Windows\system32\DRIVERS\mouclass.sys 45056 bytes (Microsoft Corporation, Mouse Class Driver)
0x90436000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x8E66B000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x8E000000 C:\Windows\System32\Drivers\R5U870FUx86.sys 45056 bytes (Ricoh, Description string for UvcUpperFilter driver)
0x8E649000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0x8CEE7000 C:\Windows\system32\DRIVERS\tunnel.sys 45056 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8CFAE000 C:\Windows\system32\DRIVERS\usbuhci.sys 45056 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0x88723000 C:\Windows\system32\DRIVERS\BATTC.SYS 40960 bytes (Microsoft Corporation, Battery Class Driver)
0x88FC2000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x8E70D000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0x97715000 C:\Windows\system32\DRIVERS\ndisuio.sys 40960 bytes (Microsoft Corporation, NDIS User mode I/O driver)
0x905CA000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0x88A38000 C:\Windows\System32\Drivers\PxHelp20.sys 40960 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xB26E3000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0x8D600000 C:\Windows\system32\DRIVERS\ArcSoftKsUFilter.sys 36864 bytes (ArcSoft, Inc., -)
0x88FB9000 C:\Windows\system32\drivers\crcdisk.sys 36864 bytes (Microsoft Corporation, Disk Block Verification Filter Driver)
0x8CFF7000 C:\Windows\System32\Drivers\Fs_Rec.SYS 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0x904BC000 C:\Windows\system32\DRIVERS\hidusb.sys 36864 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xB27A9000 C:\Windows\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0x9044F000 C:\Windows\System32\DRIVERS\rasacd.sys 36864 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0x818A0000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x8CEF2000 C:\Windows\system32\DRIVERS\tunmp.sys 36864 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x886D9000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x8E5B1000 C:\Windows\system32\drivers\Afc.sys 32768 bytes (Arcsoft, Inc., Arcsoft® ASPI Shell)
0x88987000 C:\Windows\system32\drivers\atapi.sys 32768 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver)
0x8068E000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0xB27A1000 C:\Windows\system32\drivers\mbamswissarmy.sys 32768 bytes (Malwarebytes Corporation, Malwarebytes' Anti-Malware)
0x9051D000 C:\Windows\system32\DRIVERS\mouhid.sys 32768 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0x886E2000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x90426000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x9042E000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8E7F7000 C:\Windows\system32\DRIVERS\SonyImgF.sys 32768 bytes (Sony Corporation, Sony Image Filter Driver)
0x88F49000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0xB2720000 C:\Windows\system32\DRIVERS\xaudio.sys 32768 bytes (Conexant Systems, Inc., Modem Audio Device Driver)
0x8E600000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x976D4000 C:\Windows\system32\DRIVERS\elagopro.sys 28672 bytes (Gteko Ltd., Gteko's GoProto protocol driver)
0x88FF5000 C:\Windows\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0x88786000 C:\Windows\system32\drivers\intelide.sys 28672 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0x80606000 C:\Windows\system32\kdcom.dll 28672 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0x90000000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x8E558000 C:\Windows\System32\Drivers\SonyNC.sys 28672 bytes (Sony Corporation, Sony Firmware Extension Parser driver)
0x8E5D3000 C:\Windows\System32\Drivers\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0x8CF0A000 C:\Windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0x905D7000 C:\Windows\system32\drivers\ElRawDsk.sys 16384 bytes (EldoS Corporation, RawDisk Driver. Allows write access to raw disk sectors for user mode applications in Windows 2000, XP, 2003, Vista, 2008.)
0xAEF43000 C:\Windows\system32\DRIVERS\mdmxsdk.sys 16384 bytes (Conexant, Diagnostic Interface x86 Driver)
0x88720000 C:\Windows\system32\DRIVERS\compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0x905D4000 C:\Windows\System32\Drivers\FileDisk.SYS 12288 bytes (iolo technologies, LLC (based on original work by Bo Brantén), FileDisk Virtual Disk Driver)
0xAEF41000 C:\Windows\system32\DRIVERS\elaunidr.sys 8192 bytes (Gteko Ltd., GUniDriver)
0xB26E1000 C:\Windows\system32\drivers\regi.sys 8192 bytes (InterVideo, regi driver)
0x8E6E1000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x901FB000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0x901FD000 C:\Windows\System32\Drivers\Cdr4_xp.SYS 4096 bytes (Sonic Solutions, CDR4 CD and DVD Place Holder Driver (see PxHelp))
0x901FE000 C:\Windows\System32\Drivers\Cdralw2k.SYS 4096 bytes (Sonic Solutions, CDRAL Place Holder Driver (see PxHelp))
0x905DB000 C:\Windows\system32\DRIVERS\DMICall.sys 4096 bytes (Sony Corporation, Windows 2000 DMI Call Kernel Driver)
==============================================
>Stealth
==============================================
0x00C90000 Hidden Image–>Ionic.Zip.Reduced.dll [ EPROCESS 0x943EBBA8 ] PID: 1908, 192512 bytes
0x00C50000 Hidden Image–>Ionic.Zip.Reduced.dll [ EPROCESS 0x9435D020 ] PID: 2992, 192512 bytes
0x01D20000 Hidden Image–>Interop.IWshRuntimeLibrary.dll [ EPROCESS 0x943EBBA8 ] PID: 1908, 61440 bytes
0x00CB0000 Hidden Image–>Interop.IWshRuntimeLibrary.dll [ EPROCESS 0x9435D020 ] PID: 2992, 61440 bytes


!!POSSIBLE ROOTKIT ACTIVITY DETECTED!! =)

Thank you and please let me know if I did anything wrong and I will try to repair it. I so appreciate your help!
Jeanna
You followed the instructions perfectly! Give me a little bit to look over these logs and I'll be back to you shortly. Hang in there and we'll see if we can't get to the bottom of the issues on this computer :)
Since you have Vista, you will always want to right-click and choose "run as administrator" to launch any tools we use.

1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")



Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
While attempting to create a new restore point the message came up as follows: Error Saving File C:\Windows\erdnt\Hiv-backup\BCD! Continue with the next file? [RegCreateKeyEx:87 - the parameter is incorrect YES NO
Thanks for your patience while I checked into that error.

Please make sure that all your security software is temporarily turned off. This includes BitDefender and Windows Defender.

To disable Windows Defender:
1. Open Windows Defender by clicking the Start button , clicking All Programs, and then clicking Windows Defender.
2. Click Tools, and then click Options.
3. Under Administrator options, select (to enable it) or clear (to disable it) the Use Windows Defender check box, and then click Save. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.


To disable BitDefender:
1. Locate the BitDefender Antivirus icon located on the system tray next to the clock and double-click it. BitDefender Antivirus launches automatically at computer start up and places its icon on the system tray.
2. Click the "Settings" link on the application and uncheck the "Real-time Protection" check box under "Shield."
3. Select the amount of time you want to disable the application for and click "OK" to save the changes.

We are only disabling these while you run Combofix..

After disabling both programs, please try running Combofix again. If you receive the error again, you can choose Yes to continue.

After Combofix has completed and has produced the logfile, please remember to enable both BitDefender and Windows Defender by reversing the directions listed above. You should never leave your system unprotected any longer than necessary
Are you having any problems with the last set of instructions? Were you able to get Combofix to run?

Reminder: Topics with no reply in 4 days are closed!

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI